Tompkins Financial
TMP
#5716
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Tompkins Financial - 10-Q quarterly report FY


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SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

[X] QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2004

OR

[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES
EXCHANGE ACT OF 1934

Commission File Number 1-12709




TOMPKINS TRUSTCO INC.
(Exact name of registrant as specified in its charter)

New York 16-1482357
(State or other jurisdiction of (I.R.S. Employer Identification No.)
incorporation or organization)

The Commons, P.O. Box 460, Ithaca, NY 14851
(Address of principal executive offices) (Zip Code)

Registrant's telephone number, including area code: (607) 273-3210


Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days: Yes [X] No [ ].

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Act). Yes [X] No [ ]

Indicate the number of shares of the Registrant's Common Stock outstanding as of
the latest practicable date:

Class Outstanding as of April 30, 2004
---------------------------- --------------------------------
Common Stock, $.10 par value 8,167,054 shares
TOMPKINS TRUSTCO, INC.

FORM 10-Q

INDEX



PART I -FINANCIAL INFORMATION
PAGE
----
Item 1 - Financial Statements (Unaudited)
Condensed Consolidated Statements of Condition as
of March 31, 2004 and December 31, 2003 3

Condensed Consolidated Statements of Income for
the three months ended March 31, 2004 and 2003 4

Condensed Consolidated Statements of Cash Flows for
the three months ended March 31, 2004 and 2003 5

Condensed Consolidated Statements of Changes in
Shareholders' Equity for the three months ended
March 31, 2004 and 2003 6

Notes to Unaudited Condensed Consolidated Financial
Statements 7-10

Item 2 - Management's Discussion and Analysis of Financial
Condition and Results of Operations 11-18

Item 3 - Quantitative and Qualitative Disclosures about
Market Risk 18

Item 4 - Controls and Procedures 19

Average Consolidated Balance Sheet and Net Interest Analysis 20

PART II - OTHER INFORMATION

Item 1 - Legal Proceedings 21

Item 2 - Changes in Securities and Use of Proceeds 21


Item 3 - Defaults on Senior Securities 21

Item 4 - Submission of Matters to a Vote of Securities Holders 21

Item 5 - Other Information 21

Item 6 - Exhibits and Reports on Form 8-K 22

SIGNATURES 23

EXHIBIT INDEX 24

2
PART I - FINANCIAL INFORMATION

Item 1. Financial Statements

CONDENSED CONSOLIDATED STATEMENTS OF CONDITION
(In thousands, except share data) (Unaudited)
<TABLE>
<CAPTION>
As of As of
ASSETS 03/31/2004 12/31/2003
------------ ------------
<S> <C> <C>
Cash and noninterest bearing balances due from banks $ 55,965 $ 56,540
Interest bearing balances due from banks 23,439 9,216
Federal funds sold 7,900 0
Available-for-sale securities, at fair value 630,322 592,137
Held-to-maturity securities, fair value of $55,698 at
March 31, 2004 and $51,441 at December 31, 2003 53,151 49,528
Loans and leases net of unearned income and deferred costs and fees 1,089,236 1,069,140
Less: Reserve for loan/lease losses 12,100 11,685
- -----------------------------------------------------------------------------------------------------------------
Net Loans/Leases 1,077,136 1,057,455

Bank premises and equipment, net 28,570 28,466
Corporate owned life insurance 22,995 22,843
Goodwill 11,541 11,541
Other intangible assets 3,136 3,322
Accrued interest and other assets 31,803 33,398
- -----------------------------------------------------------------------------------------------------------------
Total Assets $ 1,945,958 $ 1,864,446
- -----------------------------------------------------------------------------------------------------------------

LIABILITIES, MINORITY INTEREST IN CONSOLIDATED
SUBSIDIARIES AND SHAREHOLDERS' EQUITY
Deposits:
Interest bearing:
Checking, savings and money market $ 811,260 $ 747,691
Time 406,717 381,175
Noninterest bearing 269,786 282,259
- -----------------------------------------------------------------------------------------------------------------
Total Deposits 1,487,763 1,411,125

Securities sold under agreements to repurchase 189,016 187,908
Other borrowings 81,376 87,111
Other liabilities 21,048 17,843
- -----------------------------------------------------------------------------------------------------------------
Total Liabilities $ 1,779,203 $ 1,703,987
- -----------------------------------------------------------------------------------------------------------------

Minority interest in consolidated subsidiaries 1,523 1,489

Shareholders' equity:
Common Stock - par value $.10 per share: Authorized 15,000,000 shares;
Issued: 8,194,035 at March 31, 2004; and 8,185,816 at December 31, 2003 819 819
Surplus 77,044 76,926
Undivided profits 82,376 78,676
Accumulated other comprehensive income 5,459 3,015
Treasury stock, at cost - 26,981 shares at March 31, 2004,
and December 31, 2003 (466) (466)


- -----------------------------------------------------------------------------------------------------------------
Total Shareholders' Equity $ 165,232 $ 158,970
- -----------------------------------------------------------------------------------------------------------------
Total Liabilities, Minority Interest in Consolidated Subsidiaries
and Shareholders' Equity $ 1,945,958 $ 1,864,446
=================================================================================================================
</TABLE>

See accompanying notes to unaudited condensed consolidated financial statements.

3
CONDENSED CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except per share data) (Unaudited)
<TABLE>
<CAPTION>
Three months ended
-----------------------
03/31/2004 03/31/2003
---------- ----------
<S> <C> <C>
INTEREST AND DIVIDEND INCOME
Loans $ 16,587 $ 16,891
Interest on balances due from banks 49 15
Federal funds sold 11 13
Available-for-sale securities 5,948 5,476
Held-to-maturity securities 437 394
- -------------------------------------------------------------------------------------------------------------
Total Interest and Dividend Income 23,032 22,789
- -------------------------------------------------------------------------------------------------------------

INTEREST EXPENSE
Deposits:
Time certificates of deposits of $100,000 or more 618 754
Other deposits 3,004 3,809
Federal funds purchased and securities sold under agreements to repurchase 1,092 620
Other borrowings 963 1,062
- -------------------------------------------------------------------------------------------------------------
Total Interest Expense 5,677 6,245
- -------------------------------------------------------------------------------------------------------------
Net Interest Income 17,355 16,544
- -------------------------------------------------------------------------------------------------------------
Less: Provision for Loan/Lease Losses 788 540
- -------------------------------------------------------------------------------------------------------------
Net Interest Income After Provision for Loan/Lease Losses 16,567 16,004
- -------------------------------------------------------------------------------------------------------------

NONINTEREST INCOME
Trust and investment services income 1,326 1,000
Service charges on deposit accounts 1,847 1,679
Insurance commissions and fees 1,533 1,270
Card services income 558 540
Other service charges 904 790
Increase in cash surrender value of corporate owned life insurance 302 252
Gains on sales of loans 122 500
Other income 235 35
Net realized gain on available-for-sale securities 58 59
- -------------------------------------------------------------------------------------------------------------
Total Noninterest Income 6,885 6,125
- -------------------------------------------------------------------------------------------------------------

NONINTEREST EXPENSES
Salary and wages 6,474 5,987
Pension and other employee benefits 1,874 1,833
Net occupancy expense of bank premises 954 896
Furniture and fixture expense 894 822
Marketing expense 397 392
Amortization of intangible assets 178 190
Other operating expense 3,432 3,107
- -------------------------------------------------------------------------------------------------------------
Total Noninterest Expenses 14,203 13,227
- -------------------------------------------------------------------------------------------------------------
Income Before Income Tax Expense and Minority
Interest in Consolidated Subsidiaries 9,249 8,902
- -------------------------------------------------------------------------------------------------------------
Minority interest in consolidated subsidiaries 34 33
Income Tax Expense 3,067 2,984
- -------------------------------------------------------------------------------------------------------------
Net Income $ 6,148 $ 5,885
=============================================================================================================
Basic Earnings Per Share $ 0.75 $ 0.72
Diluted Earnings Per Share $ 0.74 $ 0.71
=============================================================================================================
</TABLE>

Per share data has been retroactively adjusted to reflect a 10% stock dividend
paid on August 15, 2003.

See accompanying notes to unaudited condensed consolidated financial statements.

4
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands) (Unaudited)
<TABLE>
<CAPTION>
Three months ended
------------------------
03/31/2004 03/31/2003
---------- ----------
<S> <C> <C>
OPERATING ACTIVITIES
Net income $ 6,148 $ 5,885
Adjustments to reconcile net income to net cash
provided by operating activities:
Provision for loan/lease losses 788 540
Depreciation and amortization premises, equipment, and software 893 760
Amortization of intangible assets 178 190
Earnings from corporate owned life insurance (302) (252)
Net amortization on securities 532 887
Net realized gain on available-for-sale securities (58) (59)
Net gain on sale of loans (122) (500)
Proceeds from sale of loans 5,156 16,372
Loans originated for sale (5,228) (15,543)
Decrease (increase) in accrued interest receivable 35 (382)
(Decrease) increase in accrued interest payable (53) 47
Other, net 3,121 2,377
- -----------------------------------------------------------------------------------------------------
Net Cash Provided by Operating Activities 11,088 10,322
- -----------------------------------------------------------------------------------------------------

INVESTING ACTIVITIES
Proceeds from maturities of available-for-sale securities 91,611 83,826
Proceeds from sales of available-for-sale securities 15,298 59
Proceeds from maturities of held-to-maturity securities 6,149 4,511
Purchases of available-for-sale securities (141,469) (173,390)
Purchases of held-to-maturity securities (9,800) (6,116)
Net increase in loans (20,275) (9,708)
Purchases of bank premises and equipment (885) (778)
Redemption of corporate owned life insurance 150 0
Net cash used in acquisitions 0 (53)
- -----------------------------------------------------------------------------------------------------
Net Cash Used in Investing Activities (59,221) (101,649)
- -----------------------------------------------------------------------------------------------------

FINANCING ACTIVITIES
Net increase in demand, money market,
and savings deposits 51,096 2,585
Net increase in time deposits 25,542 13,022
Net increase in securities sold under agreements
to repurchase and Federal funds purchased 1,108 42,543
Increase in other borrowings 0 40,000
Repayment of other borrowings (5,735) (5,219)
Cash dividends (2,448) (2,227)
Common stock repurchased and returned to unissued status (256) (3,479)
Net proceeds from exercise of stock options and related tax benefit 374 287
- -----------------------------------------------------------------------------------------------------
Net Cash Provided by Financing Activities 69,681 87,512
- -----------------------------------------------------------------------------------------------------

Net Increase (Decrease) in Cash and Cash Equivalents 21,548 (3,815)
Cash and Cash Equivalents at beginning of Period 65,756 64,298
Total Cash & Cash Equivalents at End of Period $ 87,304 $ 60,483
=====================================================================================================

Supplemental Information:
Cash paid during the year for:
Interest $ 5,730 $ 6,198
Taxes 680 873
</TABLE>

See accompanying notes to unaudited condensed consolidated financial statements.

5
CONDENSED CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
(In thousands, except share data) (Unaudited)
<TABLE>
<CAPTION>
Accumulated
Other
Common Undivided Comprehensive Treasury
Stock Surplus Profits Income (Loss) Stock Total
- -----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Balances at
January 1, 2003 $ 747 $ 45,997 $ 96,722 $ 7,597 ($ 466) $ 150,597
===================================================================================================================================
Comprehensive Income:
Net Income 5,885 5,885
Other comprehensive loss (1,404) (1,404)
------------
Total Comprehensive Income 4,481
============

Cash dividends ($0.27/Share) (2,227) (2,227)
Exercise of stock options, and related
tax benefit (11,782 shares, net) 1 286 287
Common stock repurchased and returned
to unissued status (90,057 shares) (8) (3,471) (3,479)

- -----------------------------------------------------------------------------------------------------------------------------------
Balances at
March 31, 2003 $ 740 $ 42,812 $ 100,380 $ 6,193 ($ 466) $ 149,659
===================================================================================================================================


- -----------------------------------------------------------------------------------------------------------------------------------
Balances at
January 1, 2004 $ 819 $ 76,926 $ 78,676 $ 3,015 ($ 466) $ 158,970
===================================================================================================================================
Comprehensive Income:
Net Income 6,148 6,148
Other comprehensive income 2,444 2,444
------------
Total Comprehensive Income 8,592
============

Cash dividends ($0.30/Share) (2,448) (2,448)
Exercise of stock options and related
tax benefit (13,753 shares, net) 1 373 374
Common stock repurchased and returned
to unissued status (5,534 shares) (1) (255) (256)
- -----------------------------------------------------------------------------------------------------------------------------------
Balances at
March 31, 2004 $ 819 $ 77,044 $ 82,376 $ 5,459 ($ 466) $ 165,232
===================================================================================================================================
</TABLE>

Share and per share data have been retroactively adjusted to reflect a 10% stock
dividend paid on August 15, 2003.

See accompanying notes to unaudited condensed consolidated financial statements.

6
NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

1. Business

Tompkins Trustco, Inc. ("Tompkins" or the "Company"), is the corporate parent to
three community banks, Tompkins Trust Company ("Trust Company"), The Bank of
Castile, and The Mahopac National Bank ("Mahopac National Bank"), which together
operate 34 banking offices in local New York State market areas served by its
subsidiary banks. Unless the context otherwise requires, the term "Company"
refers to Tompkins Trustco, Inc. and its subsidiaries.

Headquartered in Ithaca, New York, Tompkins is registered as a Financial Holding
Company with the Federal Reserve Board under the Bank Holding Company Act of
1956, as amended. Tompkins was organized in 1995, under the laws of the State of
New York, as a bank holding company for Tompkins Trust Company, a commercial
bank that has operated in Ithaca and surrounding communities since 1836. Through
its community banking subsidiaries, the Company provides traditional banking
services. Tompkins offers trust and investment services through Tompkins
Investment Services, a division of Tompkins Trust Company. The Company also
offers insurance services through its Tompkins Insurance Agencies, Inc.
("Tompkins Insurance") subsidiary, an independent agency with a history of over
100 years of service to individual and business clients throughout western New
York. Each Tompkins subsidiary operates with a community focus, meeting the
needs of the unique communities served.

2. Basis of Presentation

The unaudited condensed consolidated financial statements have been prepared in
accordance with accounting principles generally accepted in the United States of
America. In the application of certain accounting policies management is
required to make assumptions regarding the effect of matters that are inherently
uncertain. These estimates and assumptions affect the reported amounts of
certain assets, liabilities, revenues, and expenses in the consolidated
financial statements. Different amounts could be reported under different
conditions, or if different assumptions were used in the application of these
accounting policies. The accounting policy considered critical in this respect
is the determination of the reserve for loan/lease losses.

In management's opinion, the unaudited condensed consolidated financial
statements reflect all adjustments of a normal recurring nature. The results of
operations for the interim periods are not necessarily indicative of the results
of operations to be expected for the full year ended December 31, 2004. The
unaudited condensed consolidated financial statements should be read in
conjunction with the Company's 2003 Annual Report on Form 10-K. The consolidated
financial information included herein combines the results of operations, the
assets, liabilities, and shareholders' equity of the Company and its
subsidiaries. Amounts in the prior period's consolidated financial statements
are reclassified when necessary to conform to the current period's presentation.
All significant intercompany balances and transactions are eliminated in
consolidation. Share and per share data have been retroactively adjusted to
reflect a 10% stock dividend paid on August 15, 2003.

The Company applies APB Opinion No. 25 and related interpretations in accounting
for its stock option plan. Accordingly, compensation expense is recognized only
if the exercise price of the option is less than the fair value of the
underlying stock at the grant date. SFAS No. 123 requires companies not using a
fair value based method of accounting for stock options to provide pro forma
disclosure of net income and earnings per share as if the fair value method of
accounting had been applied. Had the Company determined compensation cost based
on the fair value of its stock options at the grant date under SFAS No. 123, the
Company's net income and earnings per share would have been reduced to pro forma
amounts indicated in the following table.

7
<TABLE>
<CAPTION>
Three months ended

(in thousands except per share data) 03/31/2004 03/31/2003
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C>
Net income:
As reported $6,148 $5,885
Deduct: Total stock-based employee compensation expense determined under
fair value based method for all awards, net of related tax effects 144 112
Pro forma $6,004 $5,773
- ----------------------------------------------------------------------------------------------------------------------------

Basic earnings per share:
As reported $ 0.75 $ 0.72
Pro forma 0.74 0.71
- ----------------------------------------------------------------------------------------------------------------------------

Diluted earnings per share
As reported $ 0.74 $ 0.71
Pro forma 0.72 0.70
============================================================================================================================
</TABLE>

The per share weighted average fair value of the 1,000 stock options granted
during the first three months of 2003 was $14.73. No stock options were granted
during the first quarter of 2004. Fair values were arrived at using the Black
Scholes option-pricing model with the following assumptions:
<TABLE>
<CAPTION>
2004 2003
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C>
Risk-free interest rate NA 3.44%
Expected dividend yield NA 3.00%
Volatility NA 46.20%
Expected life (years) NA 7.00
============================================================================================================================
</TABLE>

In management's opinion the existing models do not necessarily provide a
reliable measure of the fair value of its employee stock options because the
Company's employee stock options have characteristics different from those of
traded options, for which the Black-Scholes model was developed, and because
changes in the subjective assumptions can materially affect fair value estimate.


3. Earnings Per Share

A computation of Basic Earnings Per Share ("EPS") and Diluted EPS for the three
month periods ending March 31, 2004 and 2003, is presented in the table below.
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------
Weighted Per
Three months ended March 31, 2004 Net Income Average Shares Share
(In thousands except share and per share data) (Numerator) (Denominator) Amount
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Basic EPS
Income available to common shareholders $6,148 8,162,739 $0.75

Effect of dilutive securities 141,186

Diluted EPS
Income available to common shareholders plus assumed conversions $6,148 8,303,925 $0.74
============================================================================================================================
</TABLE>

8
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------
Weighted Per
Three months ended March 31, 2003 Net Income Average Shares Share
(In thousands except share and per share data) (Numerator) (Denominator) Amount
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Basic EPS
Income available to common shareholders $5,885 8,155,253 $0.72

Effect of dilutive securities 130,160

Diluted EPS
Income available to common shareholders plus assumed conversions $5,885 8,285,413 $0.71
============================================================================================================================
</TABLE>

<TABLE>
<CAPTION>
4. Comprehensive Income (Loss)
Three months ended
(In thousands) 03/31/2004 03/31/2003
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C>
Net Income $6,148 $5,885
- ----------------------------------------------------------------------------------------------------------------------------

Net unrealized holding gain (loss) during the period 2,479 (1,369)
Memo: Pre-tax net unrealized holding gain (loss) 4,131 (2,281)

Reclassification adjustment for net realized gain on
available-for-sale securities (35) (35)
Memo: Pre-tax net realized gain (58) (59)
- ----------------------------------------------------------------------------------------------------------------------------
Other Comprehensive Income (Loss) 2,444 (1,404)

- ----------------------------------------------------------------------------------------------------------------------------
Total Comprehensive Income $8,592 $4,481
============================================================================================================================
</TABLE>


5. Employee Benefit Plans

The following table sets forth the amount of the net periodic benefit cost
recognized, including the following components: the service cost and interest
cost; the expected return on plan assets for the period; the amortization of the
unrecognized transitional obligation or transition asset; and the amounts of
recognized gains and losses, prior service cost recognized, and gain or loss
recognized due to settlement or curtailment, for the pension plan and
post-retirement plan.

Components of Net Period Benefit Cost
<TABLE>
<CAPTION>
Pension Benefit Other Benefits
Three months ended Three months ended
(In thousands) 03/31/2004 03/31/2003 03/31/2004 03/31/2003
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Service cost $ 334 $ 292 $ 44 $ 37
Interest cost 407 384 77 71
Expected return on plan assets for the period (579) (451) 0 0

Amorization of transition (asset) liability 0 (14) 29 29
Amortization of prior service cost (33) (33) 2 2
Amortization of net loss 164 175 1 0
- ----------------------------------------------------------------------------------------------------------------------------
Net periodic benefit cost $ 293 $ 353 $153 $139
============================================================================================================================
</TABLE>

Although the Company is not required to contribute to the pension plan in 2004,
it may voluntarily contribute to the pension plan in 2004.

In addition to the Company's noncontributory defined-benefit retirement and
pension plan, the Company provides supplemental employee retirement plans to
certain executives. For the three month period ended March 31, 2004, the net
periodic benefit cost was $134,000, consisting of the following: service cost of
$18,000; interest cost of $83,000; amortization of prior service cost of

9
$26,000; and amortization of net loss of $7,000. For the three month period
ended March 31, 2003, the net periodic benefit cost was $126,000, consisting of
the following: service cost of $16,000; interest cost of $78,000; amortization
of prior service cost of $26,000; and amortization of net loss of $6,000.


6. Financial Guarantees

In November 2002, the FASB issued FASB Interpretation No. 45 (FIN No. 45),
Guarantor's Accounting and Disclosure Requirements for Guarantees, Including
Indirect Guarantees of Indebtedness of Others; an Interpretation of FASB
Statement s No. 5, 57, and 107 and rescission of FASB Interpretation No. 34. FIN
No. 45 requires certain disclosures and potential liability recognition for the
fair value at issuance of guarantees that fall within its scope. Based upon the
Company's interpretation of FIN No. 45, the Company currently does not issue any
guarantees that would require liability recognition under FIN No. 45, other than
standby letters of credit. As of March 31, 2004, the Company's maximum potential
obligation under standby letters of credit was $18.6 million. Management uses
the same credit policies to extend standby letters of credit that it uses for
on-balance sheet lending decisions and may require collateral to support standby
letters of credit based upon its evaluation of the counterparty. Management does
not anticipate losses as a result of these transactions.

10
Item 2.           Management's Discussion and Analysis of Financial Condition
and Results of Operations


OVERVIEW

Tompkins Trustco, Inc. ("Tompkins" or "the Company") was organized in 1995, as
the parent company of Tompkins Trust Company, which traces its charter back to
1836. On December 31, 1999, the Company completed a merger with Letchworth
Independent Bancshares Corporation ("Letchworth"), at which time Letchworth was
merged with and into Tompkins. Upon completion of the merger, Letchworth's two
subsidiary banks, The Bank of Castile and The Mahopac National Bank ("Mahopac
National Bank"), became subsidiaries of Tompkins.

Effective January 1, 2001, the Company completed the acquisition of 100% of the
common stock of Austin, Hardie, Wise Agency, Inc. and Ernest Townsend & Son,
Inc., in a cash and stock transaction accounted for as a purchase. The two
agencies have been merged with and into Tompkins Insurance Agencies, Inc.
("Tompkins Insurance"), a wholly-owned subsidiary of Tompkins. Subsequently, the
Company has acquired three additional insurance agencies which have been merged
into Tompkins Insurance. The agencies primarily offer property and casualty
insurance to individuals and businesses in Western New York State. Tompkins
Insurance has six offices located in the towns of Attica, Warsaw, Alden, LeRoy,
Batavia and Caledonia. Further details pertaining to the mergers and
acquisitions are presented in Note 6 to the Company's Annual Report on Form 10-K
for the year ended December 31, 2003.

Through its community bank subsidiaries, the Company provides traditional
banking related services which constitute the Company's only reportable business
segment. Banking services consist primarily of attracting deposits from the
areas served by its banking offices and using those deposits to originate a
variety of commercial loans, consumer loans, real estate loans (including
commercial loans collateralized by real estate), and leases, and providing trust
and investment related services. The Company's principal expenses are interest
on deposits, interest on borrowings, and operating and general administrative
expenses, as well as provisions for loan/lease losses. Funding sources, other
than deposits, include borrowings, securities sold under agreements to
repurchase, and cash flow from lending and investing activities. The Company
conducts trust and investment services through Tompkins Investment Services, a
division of Tompkins Trust Company. Tompkins Investment Services provides trust
and investment services, including investment management accounts, custody
accounts, trusts, retirement plans and rollovers, estate settlement, and
financial planning. Tompkins Insurance primarily provides services consisting of
property and casualty insurance for individuals and businesses, which complement
the services offered through the Company's banking subsidiaries.

The banking industry is highly competitive as deregulation has opened the
industry for nontraditional commercial banking companies. Competition for
commercial banking and other financial services is strong in the Company's
market area. Competition includes other commercial banks, savings and loan
associations, credit unions, finance companies, mutual funds, insurance
companies, brokerage and investment companies, and other financial
intermediaries. The Company differentiates itself from its competitors through
its full complement of banking and related financial services, and through its
community commitment and involvement in its primary market areas, as well as its
commitment to quality and personalized banking services. The industry is also
highly regulated. As a multi-bank holding company, the Company is subject to
examination and regulation from the Federal Reserve Board, the Federal Deposit
Insurance Corporation, the Office of the Comptroller of Currency, and the New
York State Banking Department.

The Company's subsidiary banks operate 34 offices, including 1 limited-service
office, serving communities located in upstate New York. The general economic
climate of the markets served by the Company vary by region, with the Western
New York market representing the most challenging due to recent cutbacks and
layoffs by some major employers in Rochester, New York. The economic climate in
Tompkins County and in the counties the Company serves near the New York City
area, is more favorable, with extremely good employment and economic growth.

The following discussion is intended to provide the reader with a further
understanding of the consolidated financial condition and results of operations
of Tompkins Trustco, Inc. and its operating subsidiaries. It should be read in
conjunction with the Company's Form 10-K and related notes for the year ended
December 31, 2003, and the unaudited condensed consolidated financial statements
and notes included elsewhere in this report.

11
Forward-Looking Statements

The Company is making this statement in order to satisfy the "Safe Harbor"
provision contained in the Private Securities Litigation Reform Act of 1995. The
statements contained in this Report on Form 10-K that are not statements of
historical fact may include forward-looking statements that involve a number of
risks and uncertainties. Such forward-looking statements are made based on
management's expectations and beliefs concerning future events impacting the
Company and are subject to certain uncertainties and factors relating to the
Company's operations and economic environment, all of which are difficult to
predict and many of which are beyond the control of the Company, that could
cause actual results of the Company to differ materially from those matters
expressed and/or implied by forward-looking statements. The following factors
are among those that could cause actual results to differ materially from the
forward-looking statements: changes in general economic, market and regulatory
conditions; the development of an interest rate environment that may adversely
affect the Company's interest rate spread, other income or cash flow anticipated
from the Company's operations, investment and/or lending activities; changes in
laws and regulations affecting banks, bank holding companies and/or financial
holding companies; technological developments and changes; the ability to
continue to introduce competitive new products and services on a timely,
cost-effective basis; governmental and public policy changes, including
environmental regulation; protection and validity of intellectual property
rights; reliance on large customers; and financial resources in the amounts, at
the times and on the terms required to support the Company's future businesses.
In addition, such forward-looking statements could be affected by general
industry and market conditions and growth rates, general economic and political
conditions, including interest rate and currency exchange rate fluctuations, and
other factors.

Critical Accounting Policies

In the course of the Company's normal business activity, management must select
and apply many accounting policies and methodologies that lead to the financial
results presented in the consolidated financial statements of the Company. Some
of these policies are more critical than others. Management considers the
accounting policy relating to the reserve for loan/lease losses to be a critical
accounting policy because of the uncertainty and subjectivity inherent in
estimating the levels of reserve needed to cover probable credit losses within
the loan portfolio and the material effect that these estimates can have on the
Company's results of operations. Significant factors that could give rise to
changes in these estimates may include, but are not limited to, changes in
economic conditions in the local area, concentration of risk, and declines in
local property values. While management's evaluation of the reserve for
loan/lease losses as of March 31, 2004, considers the reserve to be adequate,
under adversely different conditions or assumptions, the Company would need to
increase the reserve.

All accounting policies are important and the reader of the financial statements
should review these policies, described in Note 1 of the Company's Form 10-K for
the year ended December 31, 2003, to gain a greater understanding of how the
Company's financial performance is reported. Share and per share data have been
retroactively adjusted to reflect a 10% stock dividend paid on August 15, 2003.

RESULTS OF OPERATIONS

For the quarter ended March 31, 2004, net income was $6.1 million, an increase
of 4.5% over net income of $5.9 million for the same period in 2003. Diluted
earnings per share was $0.74 for the first quarter of 2004, compared to $0.71
for the same period in 2003. The growth in net income includes an increase in
net interest income as well as increases in key fee income categories and
reflects successful execution of the Company's primary business strategies.
These strategies include a commitment to community banking through diversified
revenue sources, including net interest income generated from the loan and
investment portfolios, trust and investment services income, commissions from
insurance sales, and other service charges and fees for providing banking and
related financial services.

The historically low interest rate environment continues to be a challenge to
operating performance as yields on the Company's earning assets reprice downward
more rapidly than the interest cost on the Company's interest-bearing
liabilities. The Company's net interest margin decreased from 4.45% for the
first quarter of 2003 to 4.12% for the first quarter of 2004. Despite the
decline in the net interest margin, net interest income increased by 4.9% to
$17.4 million for the three months ended March 31, 2004, from $16.5 million for
the same period in 2003. The increase in net interest income during this period
of declining margins was achieved through solid growth in earning assets.
Average earning assets increased by $194.4 million, or 12.4%, from $1.6 billion

12
at March 31, 2003, to $1.8 billion at March 31, 2004. Growth in average earning
assets included a 7.8% increase in average loans and an 18.2% increase in
average securities, excluding market value adjustments.

General trends in asset quality showed some deterioration when compared to the
same period last year, with nonperforming assets increasing to $8.6 million at
March 31, 2004 from $7.6 million at March 31, 2003. Despite the increase in
nonperforming assets, the ratio of nonperforming assets to total assets
reflected only a modest increase from 0.43% at March 31, 2003 to 0.44% at March
31, 2004. Weaknesses in the Western New York markets served by the Company
contributed to the increase in net charge-offs in the first quarter of 2004 to
$373,000, compared to $254,000 in the first quarter of 2003. The provision
expense increased to $788,000 in the first quarter of 2004 from $540,000 in the
same period in 2003.

Noninterest income was up $760,000, or 12.4%, to $6.9 million for the first
three months of 2004, from $6.1 million for the same period in 2003. The
majority of the increase was due to solid growth in trust and investment
services income, insurance commissions and fees, and service charges on deposit
accounts. Trust and investment services income benefited from new business
initiatives as well as the rebound in the stock markets, while insurance
commissions and fees benefited from two small acquisitions. Recent additions to
the Company's branch network and an increase in fees and related services
contributed to the growth in deposit fees.

Key performance measurements for the Company include return on average assets
and return on average equity. Return on average assets for the quarter ended
March 31, 2004, was 1.30%, compared to 1.40% for the same period in 2003. Return
on average shareholders' equity for the first quarter of 2004 was 15.30%,
compared to 15.89% for the same period in 2003. The narrowing net interest
margin and significant growth in average earning assets contributed to the
decrease in return on average assets and return on average equity.

Net Interest Income
The attached Average Consolidated Balance Sheet and Net Interest Analysis
illustrates the trend in average interest-earning assets and interest-bearing
liabilities, and the corresponding yield or cost associated with each. The
Company earned tax-equivalent net interest income of $18.0 million for the three
months ended March 31, 2004, an increase of 4.9% over the same period in 2003.
An increased volume of earning assets and noninterest bearing deposits offset a
lower net interest margin and contributed to the growth in net interest income.
The net interest margin for the quarter declined from 4.45% in 2003 to 4.12% in
2004.

The historically low interest rate environment has resulted in declines in both
the yield on earning assets and the cost of interest-bearing liabilities. The
yield on earning assets declined from 6.07% for the first three months of 2003,
to 5.42% for the same period in 2004. The cost of interest-bearing liabilities
declined from 1.97% to 1.59% over the same period. The larger decline in asset
yields has contributed to the compression in the Company's net interest margin.

Average earning assets for the year-to-date period ended March 31, 2004 were up
$194.4 million, or 12.4%, to $1.8 billion from $1.6 billion at March 31, 2003.
Growth in earning assets was concentrated in securities, residential real
estate, and commercial lending products. Average securities (excluding changes
in unrealized gains and losses on available-for-sale securities) increased by
$100.5 million for the first quarter of 2004 compared to the first quarter of
2003. Growth in the securities portfolio includes a $52.0 million increase in
average U.S. Government agency securities, and a $38.8 million increase in U.S.
Government mortgage-backed securities. The increase in mortgage-backed
securities includes the effects of $39.7 million in securities that were created
from the Company's own mortgage production in 2003.

Despite $42.0 million in residential mortgage loan sales between March 31, 2003
and March 31, 2004, and the securitization of another $39.7 million of
residential mortgage loans in 2003, average residential real estate loans
increased by $11.4 million for the first quarter of 2004, when compared to the
same period last year.

Between March 31, 2003 and March 31, 2004, average balances for commercial real
estate loans and commercial loans increased by $48.4 million and $19.4 million,
respectively. The combined average balances of commercial loan products
increased by 13.7% for the first quarter of 2004 compared to the first quarter
of 2003. These commercial lending products represented 49.5% of average loans at
March 31, 2004, compared with 46.9% of average loans at March 31, 2003.
Management continues to emphasize commercial services, as these commercial loan
products are typically attractive to the Company from a yield and interest rate
risk management perspective.

13
Core deposits (total deposits, less brokered deposits, municipal money market
deposits, and time deposits of $100,000 or more) supported the growth in average
assets in 2004. Average core deposits increased by $98.8 million, or 9.5%, from
an average balance of $1.0 billion for the first three months of 2003, to $1.1
billion for the same period in 2004. Core deposits represent the Company's
largest and lowest cost funding source, with average core deposits representing
65.7% of average liabilities for the first three months of 2004. This compares
to 67.3% for the same period in 2003.

Non-core funding sources, which include time deposits of $100,000 or more,
brokered deposits, municipal money market deposits, Federal funds purchased,
securities sold under agreements to repurchase (repurchase agreements), and
other borrowings provided additional sources of funding to support asset growth.
Average balances on these non-core funding sources increased by $88.5 million
between March 31, 2003 and March 31, 2004. The primary component of non-core
funding sources at March 31, 2004 was municipal money market deposits with an
average balance of $158.2 million.

Provision for Loan/Lease Losses
The provision for loan/lease losses represents management's estimate of the
expense necessary to maintain the reserve for loan/lease losses at an adequate
level. The provision for loan/lease losses of $788,000 for the first three
months of 2004, is up from $540,000 for the same period in 2003. The increase in
the provision for loan/lease losses in 2004 is attributable to an increase in
net charge-offs, an increase in the dollar volume of nonperforming loans, as
well as continued growth in the loan portfolio, including an increased level of
commercial real estate and commercial loans. Net charge-offs were $373,000 for
the first three months of 2004, compared to $254,000 for the same period in
2003. The reserve for loan/lease losses as a percentage of period end loans was
1.11% at March 31, 2004, and 1.09% at December 31, 2003.

Noninterest Income
Although net interest income is the Company's primary revenue source,
competitive, regulatory and economic conditions have led management to target
noninterest income sources as important drivers of long-term revenue growth.
Noninterest income for the three months ended March 31, 2004, was $6.9 million,
an increase of 12.4% over the same period in 2003. For the year-to-date period
ended March 31, 2004, noninterest income represented 28.4% of total revenue,
compared to 27.0% for the same period in 2003.

Trust and investment services income was $1.3 million in the first three months
of 2004, which is up 32.6% over the same period in 2003. Growth in new business
and an increase in the major stock market indices contributed to the growth in
trust and investment services income for the quarter. With fees largely based on
the market value and mix of assets managed, the general direction of the stock
market can have a considerable impact on fee income. The market value of assets
managed by, or in custody of, Tompkins Investment Services was $1.4 billion at
March 31, 2004, up nearly 9.4% from March 31, 2003. Tompkins Investment Services
generates fee income through managing trust and investment relationships,
managing estates, providing custody services, and managing investments in
employee benefits plans. Services are primarily provided to customers in the
Trust Company's market area of Tompkins County; however, Tompkins Investment
Services representatives serve clients in The Bank of Castile and Mahopac
National Bank markets. Trends for new business in trust and investments services
remain positive.

Service charges on deposit accounts were $1.8 million for the three month period
ended March 31, 2004, compared to $1.7 million for the same period in 2003. The
growth in 2004 over 2003 reflects an increase in deposit accounts, fee
increases, and additional deposit related services. The average dollar volume of
noninterest-bearing accounts increased by $36.4 million between March 31, 2003
and March 31, 2004, to $280.7 million from $244.3 million, while
interest-bearing checking, savings and money market accounts increased by $49.9
million over the same period, from $721.4 million to $771.3 million.

Insurance commissions and fees were $1.5 million for the first three months of
2004, up 20.7% from the $1.3 million for the same period last year. Higher
premium costs instituted by underwriting insurance companies and Tompkins
Insurance's acquisition of two small insurance agencies in 2003 contributed to
the growth in commission income in the first quarter of 2004 compared to the
same period in 2003. Tompkins Insurance has also expanded its efforts to offer
services to the customers of The Bank of Castile by locating representatives in
offices of The Bank of Castile.

14
Card services income of $558,000 for the three months ended March 31, 2004 was
up 3.3% from income of $540,000 for the same period in 2003. Card services
products include traditional credit cards, purchasing cards, and debit cards.

Noninterest income for the first three months of 2004 includes $302,000 of
income relating to increases in the cash surrender value of corporate owned life
insurance (COLI). This compares to $252,000 for the same period in 2003. The
COLI relates to life insurance policies covering certain senior officers of the
Company. The Company's average investment in COLI was $22.9 million for the
three month period ended March 31, 2004, compared to $21.5 million for the same
period in 2003. Although income associated with the insurance policies is not
included in interest income, increases in the cash surrender value produced a
tax-equivalent return of 7.81% for the first quarter of 2004, compared to 7.82%
for the same period in 2003.

Residential loan volume was lower in the first quarter of 2004 compared with
that in the first quarter of 2003, as an increase in interest rates for
residential loan products slowed the volume of applications to refinance loans.
Historically low interest rates in 2003 led to strong application volume,
including applications to refinance mortgage loans currently serviced by the
Company and others. As a result of lower application volume in 2004, loan sales
decreased to $5.0 million in the first quarter of 2004 from $15.9 million in the
first quarter of 2003. Gains on loan sales were $122,000 in the first three
months of 2004, compared with $500,000 in the first three months of 2003.

Noninterest Expenses
Total noninterest expenses were $14.2 million for the three months of 2004, an
increase of 7.4% over noninterest expenses of $13.2 million for the same period
in 2003. The increase in noninterest expense in the first three months of 2004
over the same period in 2003 is concentrated in personnel-related costs.
Personnel-related expenses comprise the largest segment of noninterest expense,
representing 58.8% of noninterest expense for the first three months of 2004
compared to 59.1% of operating expense for the first three months of 2003. The
6.8% increase in personnel-related expenses year-over-year was primarily a
result of higher salaries and wages related to an increase in average full time
equivalents (FTEs), from 534 at March 31, 2003 to 570 at March 31, 2004, as well
as annual salary adjustments. The increase in FTEs is primarily a result of
staffing requirements at the Company's newer offices, including the Auburn
office of Tompkins Trust Company, which opened in July 2003, and the two small
insurance agency acquisitions by Tompkins Insurance in 2003.

Expenses related to bank premises and furniture and fixtures totaled $1.8
million for the first three months of 2004, an increase of 7.6% over the same
period last year. The additions to the Company's branch network mentioned above
as well as higher taxes, insurance and utility costs contributed to the
increased expenses for bank premises and furniture and fixtures year-over-year.

Other operating expense amounted to $3.4 million in the first three months of
2004, compared to $3.1 million for the same period in 2003. Contributing to the
increase were: higher professional fees related to complying with Sarbanes-Oxley
Act of 2002; higher software licenses and maintenance; and an increase in
donations.

Income Tax Expense
The provision for income taxes provides for Federal and New York State income
taxes. The provision for the three months ended March 31, 2004, was $3.1
million, compared to $3.0 million in 2003. The increased provision is primarily
due to increased levels of taxable income. The effective tax rate for the first
three months of 2004 was 33.2% compared to 33.5% for the same period in 2003.

FINANCIAL CONDITION
The Company's total assets were $1.9 billion at March 31, 2004, representing an
increase of $81.5 million over total assets reported at December 31, 2003. Asset
growth included a $41.8 million increase in the carrying value of securities and
a $20.1 million increase in total loans. Loan growth during the period is net of
$5.0 million in sales of fixed rate residential mortgage loans. Loan growth was
concentrated in the commercial real estate and residential real estate loan
portfolios. Growth in the securities portfolio reflects enhanced utilization of
the Company's liquidity position. Deposits were up $76.6 million in the first
quarter of 2004, from $1.4 billion at December 31, 2003 to $1.5 billion at March
31, 2004. Additions to the Company's branch network and municipal deposits
contributed to the growth in deposits in the first quarter of 2004.

15
Capital
Total shareholders' equity totaled $165.2 million at March 31, 2004, an increase
of $6.3 million from December 31, 2003. Surplus increased $118,000 from $76.9
million at December 31, 2003, to $77.0 million at March 31, 2004, while
accumulated other comprehensive income was up $2.4 million over the same period.
The increase in other comprehensive income relates to an increase in unrealized
gains on available-for-sale securities. Undivided profits at March 31, 2004,
were up $3.7 million from December 31, 2003. Cash dividends paid in the first
three months of 2004 totaled approximately $2.4 million, representing 39.8% of
year to date earnings. Cash dividends of $0.30 per share for the first three
months of 2004 were up from $0.27 per share for the same period in 2003.

On July 24, 2002, the Company's board of directors approved a stock repurchase
plan (the "Plan"), which authorizes the repurchase of up to 440,000 shares of
Tompkins common stock over a two year period. To date, 102,653 shares have been
purchased under this Plan at an average cost of $39.13. This includes 5,534
shares purchased in the first quarter of 2004, at an average cost of $46.16 per
share.

The Company and its banking subsidiaries are subject to various regulatory
capital requirements administered by Federal banking agencies. Management
believes the Company and its subsidiaries meet all capital adequacy requirements
to which they are subject. The table below reflects the Company's capital
position at March 31, 2004, compared to the regulatory capital requirements for
"well capitalized" institutions.
<TABLE>
<CAPTION>
REGULATORY CAPITAL ANALYSIS - March 31, 2004
- ---------------------------------------------------------------------------------------------------------------
Actual Well Capitalized
Requirement
(Dollar amounts in thousands) Amount Ratio Amount Ratio
- ---------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Total Capital (to risk weighted assets) $160,389 13.4% $119,512 10.0%
Tier I Capital (to risk weighted assets) $148,289 12.4% $ 71,707 6.0%
Tier I Capital (to average assets) $148,289 7.9% $ 94,163 5.0%
- ---------------------------------------------------------------------------------------------------------------
</TABLE>

As illustrated above, the Company's capital ratios on March 31, 2004, remain
well above the minimum requirement for well capitalized institutions. As of
March 31, 2004, the capital ratios for each of the Company's subsidiary banks
also exceeded the minimum levels required to be considered well capitalized.

Reserve for Loan/Lease Losses and Nonperforming Assets
Management reviews the adequacy of the reserve for loan/lease losses (reserve)
on a regular basis. Management considers the accounting policy relating to the
reserve to be a critical accounting policy, given the inherent uncertainty in
evaluating the levels of the reserve required to cover credit losses in the
portfolio and the material effect that assumption could have on the results of
operations. Factors considered in determining the adequacy of the reserve and
the related provision include: management's approach to granting new credit; the
ongoing monitoring of existing credits by the internal and external loan review
functions; the growth and composition of the loan and lease portfolio; comments
received during the course of independent examinations; current local economic
conditions; past due and nonperforming loan statistics; estimated collateral
values; and a historical review of loan and lease loss experience. Based upon
consideration of the above factors, management believes that the reserve is
adequate to provide for the risk of loss inherent in the current loan and lease
portfolio. Activity in the Company's reserve for loan/lease losses during the
first three months of 2004 and 2003 is illustrated in the table below.

16
<TABLE>
<CAPTION>
ANALYSIS OF THE RESERVE FOR LOAN/LEASE LOSSES (In thousands)
- -----------------------------------------------------------------------------------------------------------
March 31, 2004 March 31, 2003
- -----------------------------------------------------------------------------------------------------------
<S> <C> <C>
Average Loans and Leases Outstanding Year to Date $1,078,043 $1,000,310
- -----------------------------------------------------------------------------------------------------------
Beginning Balance 11,685 11,704
- -----------------------------------------------------------------------------------------------------------
Provision for loan/lease losses 788 540
Loans charged off (576) (385)
Loan recoveries 203 131
- -----------------------------------------------------------------------------------------------------------
Net charge-offs 373 254
- -----------------------------------------------------------------------------------------------------------
Ending Balance $ 12,100 $ 11,990
===========================================================================================================
</TABLE>

The reserve represented 1.11% of total loans and leases outstanding at March 31,
2004, down from 1.19% at March 31, 2003. The reserve coverage of nonperforming
loans (loans past due 90 days and accruing, nonaccrual loans, and restructured
troubled debt) decreased from 1.68 times at March 31, 2003, to 1.46 times at
March 31, 2004. Management is committed to early recognition of loan problems
and to maintaining an adequate reserve.

The level of nonperforming assets at March 31, 2004, and 2003 is illustrated in
the table below. Nonperforming assets of $8.6 million as of March 31, 2004,
reflect an increase of $1.0 million from $7.6 million as of March 31, 2003.
Despite the increase in the dollar volume of nonperforming assets between March
31, 2004, and March 31, 2003, the current level of nonperforming assets remains
modest at 0.44% of total assets. Approximately $257,000 of the nonperforming
loans at March 31, 2004, were secured by U.S. Government guarantees, while $2.5
million were secured by one to four family residential properties.

Potential problem loans/leases are loans/leases that are currently performing,
but where known information about possible credit problems of the related
borrowers causes management to have serious doubt as to the ability of such
borrowers to comply with the present loan payment terms and may result in
disclosure of such loans/leases as nonperforming at sometime in the future.
Management considers loans/leases classified as Substandard, which continue to
accrue interest, to be potential problem loans/leases. At March 31, 2004, the
Company's internal loan review function had identified 24 commercial
relationships totaling $9.8 million, which it has classified as Substandard,
which continue to accrue interest. As of December 31, 2003, the Company's
internal loan review function had classified 32 commercial relationships
totaling $11.5 million, which continue to accrue interest, as Substandard. These
loans remain in a performing status due to a variety of factors, including
payment history, the value of collateral supporting the credits, and personal or
government guarantees. These factors, when considered in aggregate, give
management reason to believe that the current risk exposure on these loans is
not significant. At March 31, 2004, approximately $420,000 of these loans were
backed by guarantees of U.S. government agencies. While in a performing status
as of March 31, 2004, these loans exhibit certain risk factors, which have the
potential to cause them to become nonperforming. Accordingly, management's
attention is focused on these credits, which are reviewed on at least a
quarterly basis.

<TABLE>
<CAPTION>
NONPERFORMING ASSETS (In thousands)
- --------------------------------------------------------------------------------------------------------
March 31, 2004 March 31, 2003
- --------------------------------------------------------------------------------------------------------
<S> <C> <C>
Nonaccrual loans $8,062 $6,585
Loans past due 90 days and accruing 46 317
Troubled debt restructuring not included above 195 252
- --------------------------------------------------------------------------------------------------------
Total nonperforming loans 8,303 7,154
- --------------------------------------------------------------------------------------------------------
Other real estate, net of allowances 299 399
- --------------------------------------------------------------------------------------------------------
Total nonperforming assets $8,602 $7,553
- --------------------------------------------------------------------------------------------------------
Total nonperforming loans as a percent of total loans 0.76% 0.71%
Total nonperforming assets as a percentage of total assets 0.44% 0.43%
========================================================================================================
</TABLE>

17
Deposits and Other Liabilities
Total deposits of $1.5 billion on March 31, 2004, were up $76.6 million, or
5.4%, from December 31, 2003. Core deposits represent the primary funding source
for the Company. As of March 31, 2004, core deposits of $1.2 billion represented
65.0% of total liabilities. This compares to core deposits of $1.1 billion,
representing 66.4% of total liabilities at December 31, 2003. The opening of the
Cortland office (December 2002) and Auburn office (July 2003) of the Trust
Company helped support deposit growth.

Non-core funding sources for the Company totaled $601.6 million at March 31,
2004, up from $554.1 million at December 31, 2003. The majority of the increase
was in time deposits of $100,000 or more and municipal money market deposits.

Liquidity
Liquidity represents the Company's ability to efficiently and economically
accommodate decreases in deposits and other liabilities, and fund increases in
assets. The Company uses a variety of resources to meet its liquidity needs,
which include cash and cash equivalents, short term investments, cash flow from
lending and investing activities, deposit growth, securities sold under
repurchase agreements, and borrowings.

Cash and cash equivalents totaled $87.3 million as of March 31, 2004, up from
$65.8 million at December 31, 2003. Short term investments, consisting of
securities due in one year or less, decreased from $24.8 million at December 31,
2003, to $23.2 million on March 31, 2004. Securities carried at $454.7 million
at December 31, 2003 and $527.8 million at March 31, 2004, were designated as
pledged securities for public deposits, borrowed funds and for other purposes as
provided by law. Pledged securities represented 77.2% of total securities as of
March 31, 2004, compared to 70.9% as of December 31, 2003.

Liquidity is enhanced by ready access to national and regional wholesale funding
sources including Federal funds purchased, repurchase agreements, brokered
certificates of deposit, and FHLB advances. Through its subsidiary banks, the
Company has borrowing relationships with the FHLB and correspondent banks, which
provide secured and unsecured borrowing capacity. At March 31, 2004, the unused
borrowing capacity on established lines with the FHLB was $131.3 million. As
members of the FHLB, the Company's subsidiary banks can use certain unencumbered
mortgage-related assets to secure additional borrowings from the FHLB. At March
31, 2004, total unencumbered residential mortgage loans of the Company were
$225.4 million. Additional assets may also qualify as collateral for FHLB
advances upon approval of the FHLB.

Item 3. Quantitative and Qualitative Disclosure About Market Risk

Interest rate risk is the primary market risk category associated with the
Company's operations. Interest rate risk refers to the volatility of earnings
caused by changes in interest rates. Each quarter the Asset/Liability Management
Committee estimates the likely impact on earnings resulting from various
changing interest rate scenarios. The findings of the committee are incorporated
into the investment and funding decisions of the Company.

The table below is a Condensed Static Gap Report, which illustrates the
anticipated repricing intervals of assets and liabilities as of March 31, 2004.
<TABLE>
<CAPTION>
Condensed Static Gap - March 31, 2004 Repricing Interval
Cumulative
(Dollar amounts in thousands) Total 0-3 months 3-6 months 6-12 months 12 months
- ---------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Interest-earning assets $1,794,951 $ 579,247 $ 116,757 $ 195,596 $ 891,600
Interest-bearing liabilities 1,488,369 553,925 117,871 187,124 858,920
- ---------------------------------------------------------------------------------------------------------------------
Net gap position 25,322 (1,114) 8,472 32,680
- ---------------------------------------------------------------------------------------------------------------------
Net gap position as a percentage of total assets 1.30% (0.06%) 0.44% 1.68%
=====================================================================================================================
</TABLE>

The Company's board of directors has set a policy that interest rate risk
exposure will remain within a range whereby net interest income will not decline
by more than 10% in one year as a result of a 200 basis point change in rates.
Based upon the simulation analysis performed as of March 31, 2004, a 200 basis
point upward shift in interest rates over a one-year time frame would result in
a one-year decline in net interest income of approximately 1.68%, assuming no

18
balance sheet growth and no management action to address balance sheet
mismatches. The same simulation indicates that a 100 basis point decline in
interest rates over a one-year period would result in a decrease in net interest
income of 1.83%.

Although the simulation model suggests a relatively modest exposure to changes
in interest rates, the base scenario (which assumes interest rates remain at
current levels) indicates a downward trending net interest margin due to more
assets repricing than liabilities in the current low rate environment. Given the
expectation of a lower net interest margin in 2004, net interest income growth
in 2004 will be largely dependent upon continued growth in earning assets.

Although the simulation model is useful in identifying potential exposure to
interest rate movements, the Company's current liquidity profile, capital
position, and growth prospects, offer a level of flexibility for management to
take actions that could offset some of the negative effects of unfavorable
movements in interest rates. Management believes the current exposure to changes
in interest rates is not significant in relation to the earnings and capital
strength of the Company.


Item 4. Controls and Procedures


The Company's management, including its Chief Executive Officer and Chief
Financial Officer, evaluated the effectiveness of the design and operations of
the Company's disclosure controls and procedures (as defined in Rule 13a-15
under the Securities Exchange Act of 1934, as amended) (the "Exchange Act") as
of March 31, 2004. Based upon that evaluation, the Company's management,
including the Chief Executive Officer and Chief Financial Officer, concluded
that the Company's disclosure controls and procedures were effective in timely
alerting them to any material information relating to the Company and its
subsidiaries required to be included in reports filed or submitted by the
Company under the Exchange Act.

There were no significant changes made in the Company's internal controls or in
other factors that could significantly affect these controls subsequent to the
date of the evaluation performed by the Company's Chief Executive Officer and
Chief Financial Officer.

19
Average Consolidated Balance Sheet and Net Interest Analysis
<TABLE>
<CAPTION>
Year to Date Period Ended Year to Date Period Ended
Mar-04 Mar-03
- ----------------------------------------------------------------------------------------------------------------------------------
Average Average
Balance Average Balance Average
(Dollar amounts in thousands) (YTD) Interest Yield/Rate (YTD) Interest Yield/Rate
- ----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
ASSETS
Interest-earning assets
Certificates of deposit with other banks $ 19,319 $ 49 1.02% $ 3,778 $ 15 1.61%
Securities (1)
U.S. Government Securities 523,166 5,316 4.09% 432,384 4,680 4.39%
State and municipal (2) 98,299 1,495 6.12% 85,407 1,432 6.80%
Other Securities (2) 32,123 151 1.89% 35,306 308 3.54%
----------------------------------------------------------------------------------
Total securities 653,588 6,962 4.28% 553,097 6,420 4.71%
Federal Funds Sold 4,867 11 0.91% 4,248 13 1.24%
Loans, net of unearned income (3)
Real Estate 676,530 10,214 6.07% 618,385 10,333 6.78%
Commercial Loans (2) 274,358 3,872 5.68% 254,928 3,815 6.07%
Consumer Loans 105,541 2,212 8.43% 103,433 2,368 9.28%
Direct Lease Financing 21,614 323 6.01% 23,564 412 7.09%
----------------------------------------------------------------------------------
Total loans, net of unearned income 1,078,043 16,621 6.20% 1,000,310 16,928 6.86%
----------------------------------------------------------------------------------
Total interest-earning assets 1,755,817 23,643 5.42% 1,561,433 23,376 6.07%
----------------------------------------------------------------------------------

Other assets 144,993 139,858

------------ ------------
Total assets $1,900,810 $1,701,291
============ ============

- ----------------------------------------------------------------------------------------------------------------------------------
LIABILITIES & SHAREHOLDERS' EQUITY EQUITY
Deposits
Interest-bearing deposits
Interest bearing checking, savings,
& money market 771,268 1,336 0.70% 721,387 1,805 1.01%
Time Dep > $100,000 113,882 618 2.18% 113,290 754 2.70%
Time Dep < $100,000 248,304 1,459 2.36% 249,822 1,820 2.95%
Brokered Time Dep < $100,000 28,605 209 2.94% 20,051 184 3.72%
----------------------------------------------------------------------------------
Total interest-bearing deposits 1,162,059 3,622 1.25% 1,104,550 4,563 1.68%

Federal funds purchased & securities sold under
agreements to repurchase 189,967 1,092 2.31% 89,046 620 2.82%
Other borrowings 84,973 963 4.56% 92,494 1,062 4.66%
----------------------------------------------------------------------------------
Total interest-bearing liabilities 1,436,999 5,677 1.59% 1,286,090 6,245 1.97%

Noninterest bearing deposits 280,661 244,255
Minority Interest 1,506 1,507
Accrued expenses and other liabilities 20,046 19,230
------------ ------------
Total liabilities 1,739,212 1,551,082

Shareholders' equity 161,598 150,209
------------ ------------
Total liabilities and shareholders' equity $1,900,810 $1,701,291
============ ============
Interest rate spread 3.83% 4.10%
--------------------------- ---------------------------
Net interest income/margin on earning assets $ 17,966 4.12% $ 17,131 4.45%

Tax equivalent adjustment (611) (587)
------------ ------------
Net interest income per consolidated
financial statements $ 17,355 $ 16,544
- ----------------------------------------------------------------------------------------------------------------------------------
</TABLE>

(1) Average balances and yields exclude unrealized gains and losses on
available-for-sale securities.
(2) Interest income includes the effects of taxable-equivalent adjustments using
a blended Federal and State income tax rate of 40% to increase tax exempt
interest income to a taxable-equivalent basis.
(3) Nonaccrual loans are included in the average loans totals presented above.
Payments received on nonaccrual loans have been recognized as disclosed in
Note 1 to the Company's Annual Report on Form 10-K for the year ended
December 31, 2003.

20
PART II - OTHER INFORMATION

Item 1. Legal Proceedings

None

Item 2. Changes in Securities, Use of Proceeds and Issuer Purchases of
Equity Securities

Issuer Purchases of Equity Securities
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------------
Maximum Number
(or Approximate
Total Number of Dollar Value) of
Shares Purchased Shares that May
as Part of Publicly Yet Be Purchased
Total Number of Average Price Paid Announced Plans Under the Plans or
Shares Purchased Per Share or Programs Programs
Period (a) (b) (c) (d)
- ----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
January 1, 2004 through
January 31, 2004 0 N/A N/A 342,881

February 1, 2004 through
February 29, 2004 5,534 $46.16 5,534 337,347

March 1, 2004 through
March 31, 2004 0 N/A N/A 337,347

Total 5,534 $45.79 5,534 337,347
- ----------------------------------------------------------------------------------------------------------------------------------
</TABLE>

On July 24, 2002, the Company's board of directors approved a stock repurchase
plan (the "Plan"), which authorizes the repurchase of up to 440,000 shares of
Tompkins common stock over a two year period. To date, 102,653 shares have been
purchased under this Plan at an average cost of $39.13. This includes 5,534
shares purchased in the first quarter of 2004, at an average cost of $46.16 per
share.


Item 3. Defaults on Senior Securities

None

Item 4. Submission of Matters to a Vote of Security Holders

None

Item 5. Other Information

None

21
Item 6.           Exhibits and Reports on Form 8-K


(a) Exhibits

31.1 Certification of the Chief Executive Officer as required
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
(filed herewith).

31.2 Certification of the Chief Financial Officer as required
pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
(filed herewith).

32.1 Certification of the Chief Executive Officer Pursuant to
18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of
the Sarbanes-Oxley Act of 2002 (filed herewith).

32.2 Certification of the Chief Financial Officer Pursuant to
18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of
the Sarbanes-Oxley Act 2002 (filed herewith).


(b) Reports on Form 8-K

On January 28, 2004, Tompkins Trustco, Inc. filed a Form 8-K
pursuant to "Item 12-Results of Operations and Financial
Condition" of Form 8-K, disclosing that the Company issued a
press release on January 28, 2004, announcing its earnings for
the calendar quarter ended December 31, 2003. A copy of the
press release was attached to the Form 8-K as an exhibit.

22
SIGNATURES

Pursuant to the requirements of the Securities Act of 1934, the Registrant has
duly caused this report to be signed on its behalf by the undersigned, thereunto
duly authorized.

Date: April 30, 2004

TOMPKINS TRUSTCO, INC.


By: /s/ JAMES J. BYRNES
---------------------------
James J. Byrnes
Chairman of the Board,
Chief Executive Officer



By: /s/ FRANCIS M. FETSKO
---------------------------
Francis M. Fetsko
Executive Vice President and
Chief Financial Officer

23
EXHIBIT INDEX
- -------------



EXHIBIT NUMBER DESCRIPTION PAGES
- -------------- ----------- -----

31.1 Certification of Chief Executive Officer as required
pursuant to Section 302 of Sarbanes-Oxley Act of 2002. 25

31.2 Certification of Chief Financial Officer as required
pursuant to Section 302 of the Sarbanes-Oxley Act
of 2002. 26

32.1 Certification of the Chief Executive Officer Pursuant
to 18 U.S.C. Section 1350, as Adopted Pursuant to
Section 906 of the Sarbanes-Oxley Act of 2002 27

32.2 Certification of the Chief Financial Officer Pursuant
to 18 U.S.C. Section 1350, as Adopted Pursuant to
Section 906 of the Sarbanes-Oxley Act 2002 28

24