Usio
USIO
#10126
Rank
A$45.4 M
Marketcap
A$1.64
Share price
-1.74%
Change (1 day)
-31.47%
Change (1 year)

Usio - 10-Q quarterly report FY


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

|X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2002

OR

|_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ____ to ____

COMMISSION FILE NUMBER 0-30152

BILLSERV, INC.
(Exact name of registrant as specified in its charter)

NEVADA 98-0190072
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification number)

211 NORTH LOOP 1604 EAST, SUITE 100
SAN ANTONIO, TX 78232

(Address of principal executive offices)

(210) 402-5000
(Registrant's telephone number, including area code)

Indicate by check mark whether the Registrant (1) has filed all reports required
to be filed by section 13 or 15(d) of Securities Exchange Act of 1934 during the
preceding 12 months (or for such shorter period that the Registrant was required
to file such reports), and (2) has been subject to such filing requirement for
the past 90 days. Yes |X| No |_|

At May 1, 2002, 20,581,126 shares of the registrant's common stock, $.001 par
value, were outstanding.

================================================================================
BILLSERV, INC.

INDEX

Part I - Financial Information Page
----

Item 1. Financial Statements (Unaudited)

Consolidated Balance Sheets as of March 31, 2002
and December 31, 2001 ........................................... 3

Consolidated Statements of Operations for the three months
ended March 31, 2002 and 2001 ................................... 4

Consolidated Statements of Cash Flows for the three months
ended March 31, 2002 and 2001 ................................... 5

Notes to Consolidated Financial Statements ........................ 6

Item 2. Management's Discussion and Analysis of Financial Condition and
Results of Operations ........................................... 8

Item 3. Quantitative and Qualitative Disclosures About Market Risk ........ 12

Part II - Other Information

Item 6. Exhibits and Reports on Form 8-K .................................. 13

Signature .................................................................. 14


2
PART I - FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

BILLSERV, INC.
CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>
March 31, 2002 December 31, 2001
-------------- -----------------
(Unaudited) (Note 1)
<S> <C> <C>
Assets:
Current assets:
Cash and cash equivalents $ 4,294,494 $ 6,192,550
Investments 243,074 236,948
Accounts receivable, net 486,400 437,677
Prepaid expenses and other 309,151 225,795
Related party notes receivable 41,304 162,154
------------ ------------
Total current assets 5,374,423 7,255,124

Property and equipment, net 3,939,000 3,701,205
Intangible asset, net 33,750 37,500
Other assets 423,370 421,307
------------ ------------
Total assets $ 9,770,543 $ 11,415,136
============ ============

Liabilities and stockholders' equity:
Current liabilities:
Accounts payable $ 636,488 $ 201,513
Accrued expenses and other current liabilities 369,795 664,200
Current portion of obligations under capital leases 98,544 148,228
Current portion of deferred revenue 318,484 490,829
------------ ------------
Total current liabilities 1,423,311 1,504,770

Deferred revenue, less current portion 152,151 161,800
Long-term borrowings 300,000 --

Stockholders' equity:
Common stock, $.001 par value, 200,000,000 shares authorized;
20,581,126 issued and outstanding at March 31, 2002, 20,538,526
issued and outstanding at December 31, 2001 20,581 20,539
Additional paid-in capital 45,948,513 45,909,410
Accumulated deficit (38,074,013) (36,181,383)
------------ ------------
Total stockholders' equity 7,895,081 9,748,566
------------ ------------
Total liabilities and stockholders' equity $ 9,770,543 $ 11,415,136
============ ============
</TABLE>

SEE NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS.


3
BILLSERV, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

<TABLE>
<CAPTION>
Three Months Ended March 31,
-------------------------------
2002 2001
------------ ------------
<S> <C> <C>
Revenues $ 1,129,672 $ 509,409

Cost of revenues 1,205,096 1,232,316
------------ ------------

Gross margin (75,424) (722,907)

Operating expenses:
General and administrative 964,693 1,182,336
Selling and marketing 322,587 823,357
Research and development 138,675 214,974
Depreciation and amortization 424,000 374,263
------------ ------------
Total operating expenses 1,849,955 2,594,930
------------ ------------

Operating loss (1,925,379) (3,317,837)

Other income (expense), net:

Interest income 35,977 97,509
Interest expense (5,622) (14,848)
Equity in earnings of investee 2,180 --
Other income (expense) 214 871
------------ ------------
Total other income, net 32,749 83,532
------------ ------------

Loss before income taxes (1,892,630) (3,234,305)

Income taxes -- --
------------ ------------

Net loss $ (1,892,630) $ (3,234,305)
============ ============

Net loss per common share - basic and
diluted $ (0.09) $ (0.21)

Weighted average common shares
outstanding - basic and diluted 20,577,813 15,697,051
</TABLE>

SEE NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS.


4
BILLSERV, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)

<TABLE>
<CAPTION>
Three Months Ended March 31,
----------------------------
2002 2001
----------- -----------
<S> <C> <C>
Cash flows from operating activities:
Net loss $(1,892,630) $(3,234,305)
Adjustments to reconcile net loss to net cash used
in operating activities:
Depreciation and amortization 424,000 374,263
Equity in earnings of investee (2,180) --
Changes in current assets and current liabilities:
(Increase) decrease in accounts receivable (48,723) 276,807
Decrease in related party notes receivables 134,605 164,390
(Increase) decrease in prepaid expenses and other (83,239) 185,590
Increase (decrease) in accounts payable,
accrued expenses and other current liabilities 126,815 (881,979)
Decrease in deferred revenue (181,994) (69,007)
----------- -----------

Net cash used in operating activities (1,523,346) (3,184,241)

Cash flows from investing activities:
Purchases of property and equipment (658,045) (231,452)
Other investing activities (6,126) 935
----------- -----------

Net cash used in investing activities (664,171) (230,517)

Cash flows from financing activities:
Proceeds from notes payable 300,000 --
Principal payments for notes payable -- (1,500,000)
Principal payments for capital lease obligations (49,684) (42,777)
Issuance of common stock, net of issuance costs 39,145 6,783,566
----------- -----------
Net cash provided by financing activities 289,461 5,240,789
----------- -----------

Net increase (decrease) in cash and cash equivalents (1,898,056) 1,826,031

Cash and cash equivalents, beginning of period 6,192,550 6,171,822
----------- -----------

Cash and cash equivalents, end of period $ 4,294,494 $ 7,997,853
=========== ===========
</TABLE>

- --------------------------------------------------------------------------------

SEE NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS.


5
BILLSERV, INC.

NOTES TO INTERIM CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

NOTE 1. BASIS OF PRESENTATION

The accompanying unaudited consolidated financial statements of Billserv, Inc.
(the "Company") have been prepared without audit, pursuant to the rules and
regulations of the Securities and Exchange Commission ("SEC"). Certain
information and footnote disclosures normally included in financial statements
prepared in accordance with generally accepted accounting principles have been
condensed or omitted pursuant to such rules and regulations. In the opinion of
management, the accompanying consolidated financial statements reflect all
adjustments of a normal recurring nature considered necessary to present fairly
the Company's financial position, results of operations and cash flows for such
periods. The accompanying interim consolidated financial statements should be
read in conjunction with the consolidated financial statements and the notes
thereto included in the Company's Annual Report on Form 10-K for the year ended
December 31, 2001. Results of operations for interim periods are not necessarily
indicative of results that may be expected for any other interim periods or the
full fiscal year. Certain prior period amounts have been reclassified to conform
to the current year presentation. In prior fiscal years, the Company had been in
the development stage, but is no longer considered to be a development stage
company.

The consolidated balance sheet at December 31, 2001 has been derived from the
audited financial statements at that date but does not include all of the
information and footnotes required by generally accepted accounting principles
for complete financial statements.

The preparation of financial statements in conformity with accounting principles
generally accepted in the United States requires management to make estimates
and assumptions that affect the reported amounts of assets and liabilities and
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could differ from those estimates.

NOTE 2. COMPREHENSIVE LOSS

The Company's comprehensive loss is composed of net loss and unrealized gains
and losses on investments held as available-for-sale investments. The following
table presents the calculation of comprehensive loss:

Three Months Ended
March 31,
---------------------------
2002 2001
----------- -----------

Net loss $(1,892,630) $(3,234,305)

Unrealized gain (loss) on investments -- 25,155
----------- -----------

Total comprehensive loss $(1,892,630) $(3,209,150)
=========== ===========

NOTE 3. LINE OF CREDIT

On March 29, 2002, the Company executed a working capital line of credit
agreement with a bank in the amount of $700,000. Advances under the line of
credit accrue interest at the prime rate minus 0.25%, with repayment terms of
monthly interest-only payments and principal due in June 2003. The line of
credit is secured by certain investments of the Company. The Company borrowed
$300,000 under this line of credit for a software purchase in March 2002.


6
NOTE 4. RELATED PARTY TRANSACTIONS

From time to time, the Company has made loans to certain officers of the
Company. These amounts are included in Related Party Notes Receivable. The
highest aggregate amount outstanding of loans due from officers (including an
ex-officer of the Company) during the three months ended March 31, 2002 was
$162,000. The Company had an aggregate of $115,000 in notes receivable bearing
interest at 8.0% annually from an ex-officer of the Company at December 31,
2001. In March 2002, this ex-officer repaid the balance of these loans in full,
including accrued interest. The Company had a $41,000 note receivable bearing
interest at 8.0% annually from a certain officer of the Company at March 31,
2002. In May 2002, this officer repaid the balance of this loan in full,
including accrued interest. As of May 10, 2002, there were no outstanding loans
due from any officer of the Company.

The Company has pledged $1.9 million held as money market funds and certificates
of deposit to collateralize margin loans of three officers and an ex-officer of
the Company. The margin loans are from an institutional lender and are secured
by shares of the Company's common stock held by these individuals. The total
balance of the margin loans guaranteed by the Company was approximately $1.8
million at March 31, 2002. The Company has the unrestricted right to use the
pledged funds for its operations if necessary.

NOTE 5. SUBSEQUENT EVENTS

In May 2002, the Company tendered an offer to employees and non-employee
directors to cancel certain outstanding stock options under a stock option
exchange program. In return for voluntarily canceling certain stock options,
employees and non-employee directors will be granted an equal number of stock
options promptly after six months and one day from the cancellation date. The
exercise price of the new options granted will be equal to the fair market value
of the Company's common stock on the grant date. The program is not expected to
result in any additional compensation expense or variable plan accounting.

In May 2002, the lease agreement for the office space the Company utilizes for
its headquarters and operations was amended. The amendment reduces the leased
space to approximately 36,000 square feet and lowers the annual rent to
approximately $677,000. In return, the Company will surrender a portion of its
prepaid rent, which is included in Other assets at March 31, 2002, to the
lessor.


7
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
OF OPERATIONS

The following discussion and analysis of financial condition and results of
operations contains forward-looking statements that involve a number of risks
and uncertainties. Actual results in future periods may differ materially from
those expressed or implied in such forward-looking statements. This discussion
should be read in conjunction with the unaudited interim consolidated financial
statements and the notes thereto included in this report, and the Company's
Annual Report on Form 10-K for the year ended December 31, 2001. All references
to "we," "us" or "our" in this Form 10-Q mean Billserv, Inc. ("Billserv" or the
"Company").

OVERVIEW

We provide electronic bill presentment and payment ("EBPP") and related services
to companies that generate recurring bills, primarily in the United States. EBPP
is the process of presenting a bill in a secure environment on the Internet and
facilitating payment of the bill utilizing an electronic transfer of funds.
Billserv provides a turnkey outsourced solution that enables our clients to
offer EBPP services to their customers and to utilize that channel to enhance
their business, Internet and customer relationship management strategies. The
EBPP medium allows billers to establish an interactive, online relationship with
their customers, creating avenues for additional revenue streams, increasing
branding opportunities, enhancing customer service and reducing the costs
associated with customer care and the billing function. Through the
implementation of our complete solution, we provide our customers a single point
of contact for developing, implementing and managing their entire EBPP channel.
The Company also provides related consulting and Internet-based customer care
interaction services and operates an Internet bill presentment and payment
portal for consumers under the domain name www.bills.com.

Prior to 2002, Billserv was in the development stage, but is no longer
considered to be a development stage company. We generated our first full year
of revenues in 2000 and therefore have a relatively limited operating history on
which to base an evaluation of our businesses and prospects. Our prospects must
be considered in light of the risks, expenses and difficulties frequently
encountered by companies in their early stages of growth, particularly companies
in new and rapidly evolving markets such as electronic commerce. Such risks
include, but are not limited to, an evolving and unpredictable business model
and our ability to manage growth. To address these risks, we must, among other
things, maintain and increase our customer base, implement and successfully
execute our business and marketing strategy, continue to develop and upgrade our
technology and transaction-processing systems, provide superior customer
service, respond to competitive developments, attract, retain and motivate
qualified personnel, and respond to unforeseen industry developments and other
factors. We cannot assure you that we will be successful in addressing such
risks, and the failure to do so could have a material adverse effect on our
business, prospects, financial condition and results of operations.

Since inception, we have incurred operating losses each quarter, and as of March
31, 2002, we have an accumulated deficit of $38.1 million. The Company expects
to continue to incur losses during the next several quarters of operations as
efforts to achieve profitability continue. We believe that our success will
depend in large part on our ability to (a) drive the consumer adoption rate of
EBPP, (b) continue to add quality billers to our significant client base, (c)
meet evolving customer requirements and (d) adapt to technological changes in an
emerging market. Accordingly, we intend to focus on activities and service
offerings that serve to encourage EBPP adoption by consumers and billers as well
as continue to invest in product research and development, technology and
infrastructure as required to remain competitive.


8
In keeping with this strategy, our sales focus has shifted to a more
comprehensive offering that delivers a single, outsourced solution for
developing customer relationships utilizing the electronic bill as a dynamic
communication medium. By integrating our electronic billing capabilities with
online real-time customer care support provided by our Internet Interaction
Center ("IIC") and Internet-enabled direct marketing and communication ("IDMC"),
Billserv effectively creates a media network that puts billers in direct,
interactive contact with their customers. We are actively promoting our Customer
Communication Networks to qualified prospective billers as well as converting
existing clients to this enhanced service. Our selling strategy is a targeted
approach with an emphasis on complementary marketing initiatives within key
geographic areas in an attempt to drive EBPP adoption rates. The approach begins
with targeting local and regional billers in selected metropolitan areas with
high Internet usage that have the willingness and ability to market EBPP access
to their consumers. Additionally, we will continue to target national billers to
offer complete coverage of all recurring bills in each targeted region. New
accounts are obtained through both direct sales and by working with our valued
reseller and referral partners in order to maximize our leverage in the
marketplace.

The Company also provides professional marketing consultations as a key element
of its account management group to actively assist billers in creating programs
to move their consumers to EBPP. Because growth of our revenues is dependent
upon consumer acceptance of EBPP, we work directly and regularly with a client's
marketing department to spur adoption rates and increase the number of EBPP
transactions. Since we have a significant amount of investment in infrastructure
and a certain level of fixed operating expenses, achieving profitability depends
on the volume of transactions we process and the revenue we generate from these
transactions, as well as other services performed for our customers. Other
sources of revenue include:

o Direct Delivery - Offers a distribution medium whereby the
electronic bill is delivered directly to the consumer's email inbox,
giving them the opportunity to make payments directly from it by
accessing the link to the appropriate biller direct site.

o Preferred Enrollment - Offers billers services that encourage
consumer adoption of EBPP such as Online Demonstrations, Online
Enrollment Assistance, Instant Activation of consumers through bill
warehousing, and Auto Enrollment, which streamlines the enrollment
process for new consumers.

o eConsulting - Provides value-added professional services for EBPP
billers or software vendors needing dedicated resources to deliver
customized EBPP solutions.

o eInsert - Provides a targeted messaging medium that interacts with
consumers individually by dynamically presenting customized
communication campaigns directly on the electronic bill statement.

o ASP Gateway Services - Offers billers who are already participating
in EBPP using in-house software solutions a single distribution
point to virtually any bill presentment and payment location across
the World Wide Web in addition to their existing distribution points
or biller direct site. ASP Gateway may also be used by vendors to
provide a cost-effective, proven method to give their clients and
consumers the ability to make online payments, and view and pay
bills anytime, anywhere through bank and Internet payment portals.

o bills.com - Provides an EBPP Internet portal for complete receipt,
management and payment of all bills.

As a result of our limited operating history, the current economic environment
and the emerging nature of the markets in which we compete, we are unable to
precisely forecast our revenues. Our current and future expense levels are based
largely on our investment plans and estimates of future revenues. Revenue and
operating results will depend on the volume of transactions processed and
related services rendered. The timing of such services and transactions and our
ability to fulfill a customer's demands are difficult to forecast. Although we
systematically budget for planned outlays and maintain tight controls on our
expenditures, we may be unable to adjust spending in a timely manner to
compensate for any unexpected revenue shortfall. Accordingly, any significant
shortfall in revenues in relation to our planned expenditures could have a
material adverse effect on our business, prospects, financial condition and
results of operations. Further, we may make certain pricing, service, marketing
or acquisition decisions that could have a material adverse effect on each or
all of these areas.


9
RESULTS OF OPERATIONS

Revenues for the quarter ended March 31, 2002 increased 122% to $1,129,672 from
$509,409 for the quarter ended March 31, 2001. The increase from the prior year
quarter was primarily attributable to growth in eConsulting services and
transaction fee revenue due to an increase in the number of implemented billers
and volume of transactions. As of March 31, 2002, we had 113 billers under
contract who were in various stages of development, including 92 billers that
were in full production or pilot stages, as compared to 36 billers in full
production or pilot stages at March 31, 2001. Although revenue from transaction
fees increased significantly from the prior year quarter, transaction fees are
not likely to become the major revenue source until consumer adoption rates
increase. While consumer adoption rates cannot be controlled, we are working
with our clients and partners to promote EBPP through consumer education and
marketing programs and the utilization of programmatic adoption driving services
such as Preferred Enrollment.

Cost of revenues includes the cost of personnel dedicated to the design of
electronic bill templates, creation of connections to third-party presentment
and payment processors, testing and quality assurance processes related to
implementation and presentment, as well as professional staff dedicated to
providing contracted services to EBPP customers under consulting arrangements.
Cost of revenues also includes fees paid for presentation of consumer bills on
Web sites powered by aggregators and processing of payments for EBPP
transactions by third party providers. Cost of revenues was $1,205,096 and
$1,232,316 for the quarters ended March 31, 2002 and 2001, respectively. The
decrease is primarily the result of efforts to make more efficient use of
resources in light of our profitability objectives. We expect cost of revenues
to continue to decrease as a percentage of revenues due to improved efficiencies
as our revenue increases.

General and administrative expenses decreased to $964,693 for the quarter ended
March 31, 2002, from $1,182,336 for the first quarter of 2001. The decrease in
such expenses from the prior year quarter is principally due to the
restructuring and realignment of our organization during the latter half of 2001
to better position the Company for current economic and market conditions. We
expect total general and administrative expenses to remain relatively flat in
absolute dollars in subsequent periods as we continue to emphasize management of
expenses.

Selling and marketing expenses decreased to $322,587 for the quarter ended March
31, 2002, from $823,357 for the first quarter of 2001. The decrease from the
prior year quarter was primarily the result of reductions in our direct sales
staff and trade show participation as well as lower related travel expenses. As
we have increased our focus on using strategic partners to provide sales
opportunities related to the deployment and use of our EBPP services, we have
experienced a significant decrease in the amount of expenses related to our
direct sales channel. We will continue to analyze our sales and marketing
efforts in order to control costs, increase the effectiveness of our sales
force, and broaden our reach through reseller initiatives and advantageous
alliances.

Research and development expenses consist primarily of the cost of personnel
devoted to the design of new processes that will improve our electronic
presentment and payment abilities and capacities, new customer care and direct
marketing solutions, additional business-to-consumer and business-to-business
applications, and integration of third-party applications. These expenses
decreased 35% in the first quarter of 2002 from the prior year quarter due to a
focus on our core competencies in order to implement and service existing
products. We will continue to invest in research and development in the
foreseeable future, as we believe this is critical in order to remain
competitive.

Depreciation and amortization increased to $424,000 for the quarter ended March
31, 2002, as compared to $374,263 for the first quarter of 2001. This increase
was due to depreciation related to the capital expenditures made for
infrastructure and operating systems in support of our growth strategy. We
purchased approximately $658,000 of property and equipment during the quarter
ended March 31, 2002 and anticipate making capital expenditures of approximately
$400,000 over the remaining nine months of 2002.

Net other income decreased to $32,749 for the quarter ended March 31, 2002, from
$83,532 for the first quarter of 2001. This decrease is primarily attributable
to lower interest income earned in 2002 as a result of lower market interest
rates.


10
LIQUIDITY AND CAPITAL RESOURCES

At March 31, 2002, the Company's principal sources of liquidity consisted of
$4.3 million of cash and cash equivalents and $243,000 in short-term
investments, compared to $6.2 million of cash and cash equivalents and $237,000
in short-term investments at December 31, 2001. The Company had net working
capital of $4.0 million at March 31, 2002 and $5.8 million at December 31, 2001.

Net cash used in operating activities was $1.5 million and $3.2 million for the
quarters ended March 31, 2002 and 2001, respectively. The Company's average
monthly net cash outflows, or cash burn rate, increased from approximately
$466,000 in the fourth quarter of 2001 to approximately $621,000 for the first
quarter of 2002 as a result of one-time annual payments for items such as
property taxes and renewals of insurance premiums. We plan to continue to focus
on expending our resources prudently and expect to achieve positive cash flow by
the end of 2002 as a result of anticipated revenue growth.

Net cash used in investing activities was $664,000 for the quarter ended March
31, 2002 and primarily reflected capital expenditures for computer equipment and
software, which amounted to approximately $658,000 in the first three months of
2002. We anticipate making capital expenditures of approximately $400,000 for
the remaining nine months of 2002. Net cash used in investing activities was
$231,000 for the quarter ended March 31, 2001 and was also primarily used for
purchases of property and equipment.

Net cash provided by financing activities was $289,000 for the quarter ended
March 31, 2002 and included a $300,000 draw under the Company's line of credit.
Net cash provided by financing activities of $5.2 million for the quarter ended
March 31, 2001 resulted from proceeds, net of issuance costs, of $6.8 million
from the issuance of common stock under the March 2001 private placement
offering. The $1.5 million repayment of the outstanding line of credit in
January 2001 reduced the amount of net cash provided by financing activities.

On March 29, 2002, the Company executed a working capital line of credit
agreement with a bank in the amount of $700,000. Advances under the line of
credit accrue interest at the prime rate minus 0.25%, with repayment terms of
monthly interest-only payments and principal due in June 2003. The line of
credit is secured by certain investments of the Company. The Company borrowed
$300,000 on this line of credit for a software purchase in March 2002.

Our capital requirements depend on several factors, including:

o The rate of consumer acceptance of the Internet, Internet
technology, electronic commerce and our online solution
o The ability to adapt quickly to rapid changes in technology and
competition in electronic commerce and related financial services
o The ability to expand our customer base and increase revenues
o The level of expenditures for marketing and sales
o The level of purchases of computer equipment and software
o Possible acquisitions of or investments in complementary businesses,
products, services and technologies
o The need to respond to unforeseen industry developments and other
factors

We believe that our current cash and cash equivalents and investment balances
along with anticipated revenues will be sufficient to meet our anticipated cash
needs for the foreseeable future; however, material shortfalls or variances from
anticipated performance or unforeseen expenditures could require the Company to
seek alternative sources of capital or to limit expenditures for operating or
capital requirements. If such a shortfall in liquidity should occur, the Company
has both the intent and the ability to take the necessary actions to preserve
its liquidity through the reduction of expenditures. We expect to experience
operating losses and negative cash flow for the next several quarters as we work
toward achieving profitability and generating positive cash flow from
operations.


11
SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

Except for the historical information contained herein, the matters discussed in
our Form 10-Q include certain forward-looking statements within the meaning of
Section 27A of the Securities Act, as amended, and Section 21E of the Securities
Exchange Act of 1934, as amended, which are intended to be covered by the safe
harbors created thereby. Those statements include, but may not be limited to,
all statements regarding our and management's intent, belief and expectations,
such as statements concerning our future and our operating and growth strategy.
Investors are cautioned that all forward-looking statements involve risks and
uncertainties including, without limitation, the factors set forth under the
Risk Factors section of Item 7, Management's Discussion and Analysis of
Financial Condition and Results of Operations, of the Annual Report on Form 10-K
for the year ended December 31, 2001 and other factors detailed from time to
time in our filings with the Securities and Exchange Commission. One or more of
these factors have affected, and in the future could affect, our businesses and
financial results in the future and could cause actual results to differ
materially from plans and projections. We believe that the assumptions
underlying the forward-looking statements included in this Form 10-Q will prove
to be accurate. In light of the significant uncertainties inherent in the
forward-looking statements included herein, the inclusion of such information
should not be regarded as a representation by us or any other person that our
objectives and plans will be achieved. All forward-looking statements made in
this Form 10-Q are based on information presently available to our management.
We assume no obligation to update any forward-looking statements.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

The Company's exposure to market risk for changes in interest rates relates
primarily to the Company's current investment portfolio. Certain of the
Company's marketable securities are designated as "available for sale" and
accordingly, are presented at fair value on the balance sheets. The Company
generally invests its excess cash in high-quality short- to intermediate-term
fixed income securities. Fixed-rate securities may have their fair market value
adversely impacted by a rise in interest rates, and the Company may suffer
losses in principal if forced to sell securities which have declined in market
value due to changes in interest rates.


12
PART II - OTHER INFORMATION

ITEM 6. EXHIBITS AND REPORTS ON FORM 8-K

(a) Exhibits:

Exhibit
Number Description
- ------- -----------

3.1 Articles of Incorporation, as amended (incorporated by reference to
such exhibit in the Registrant's Registration Statement on Form SB-2,
filed December 29, 1999)

3.2 By-laws, as amended (incorporated by reference to such exhibit in the
Registrant's Registration Statement on Form SB-2, filed December 29,
1999)

4.1 Rights Agreement, dated October 4, 2000 (incorporated by reference to
such exhibit in the Registrant's Registration Statement on Form 8-A,
filed October 11, 2000)

(b) Reports on Form 8-K:

The Company did not file any reports on Form 8-K during the three months
ended March 31, 2002.

Items 1, 2, 3, 4 and 5 are not applicable and have been omitted.


13
SIGNATURE

Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

BILLSERV, INC.


By: /s/ Terri A. Hunter
-------------------------------------
Terri A. Hunter
EXECUTIVE VICE PRESIDENT AND
CHIEF FINANCIAL OFFICER

(Duly authorized and principal
financial and accounting officer)

Date: May 10, 2002


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