Mr. Cooper Group
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Mr. Cooper Group - 10-Q quarterly report FY


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549


FORM 10-Q


QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
EXCHANGE ACT OF 1934 FOR THE QUARTERLY PERIOD ENDED JUNE 30, 2004

Commission File Number 1-14667

WASHINGTON MUTUAL, INC.
(Exact name of registrant as specified in its charter)

Washington
(State or other jurisdiction of
incorporation or organization)
 91-1653725
(I.R.S. Employer
Identification Number)

1201 Third Avenue, Seattle, Washington
(Address of principal executive offices)

 

98101
(Zip Code)

(206) 461-2000
(Registrant's telephone number, including area code)

        Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.    Yes ý    No o

        Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).    Yes ý    No o

        The number of shares outstanding of the issuer's classes of common stock as of July 30, 2004:

Common Stock – 872,552,275(1)

(1)
Includes 6,000,000 shares held in escrow.





WASHINGTON MUTUAL, INC. AND SUBSIDIARIES

FORM 10-Q

FOR THE QUARTER ENDED JUNE 30, 2004

TABLE OF CONTENTS

 
 Page
PART I – Financial Information 1
 Item 1. Financial Statements 1
  Consolidated Statements of Income –
Three and Six Months Ended June 30, 2004 and 2003 (Restated)
 1
  Consolidated Statements of Financial Condition –
June 30, 2004 and December 31, 2003
 3
  Consolidated Statements of Stockholders' Equity and Comprehensive Income –
Six Months Ended June 30, 2004 and 2003 (Restated)
 4
  Consolidated Statements of Cash Flows –
Six Months Ended June 30, 2004 and 2003 (Restated)
 5
  Notes to Consolidated Financial Statements 7
 
Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations

 

22
  Cautionary Statements 22
  Overview 23
  Controls and Procedures 25
  Critical Accounting Policies 25
  Recently Issued Accounting Standards 26
  Summary Financial Data 27
  Earnings Performance from Continuing Operations 28
  Review of Financial Condition 40
  Operating Segments 42
  Off-Balance Sheet Activities 46
  Asset Quality 47
  Liquidity 50
  Capital Adequacy 52
  Market Risk Management 52
  Maturity and Repricing Information 56
 Item 3. Quantitative and Qualitative Disclosures About Market Risk 52
 Item 4. Controls and Procedures 25

PART II – Other Information

 

62
 Item 1. Legal Proceedings 62
 Item 2. Changes in Securities and Use of Proceeds 62
 Item 4. Submission of Matters to a Vote of Security Holders 63
 Item 6. Exhibits and Reports on Form 8-K 63

i



PART I – FINANCIAL INFORMATION

WASHINGTON MUTUAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME
(UNAUDITED)

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 
 2004
 (Restated)
2003

 2004
 (Restated)
2003

 
 
 (in millions, except per share amounts)

 
Interest Income             
 Loans held for sale $396 $693 $724 $1,361 
 Loans held in portfolio  2,121  1,905  4,193  3,869 
 Available-for-sale securities  180  468  444  984 
 Other interest and dividend income  55  72  112  152 
  
 
 
 
 
  Total interest income  2,752  3,138  5,473  6,366 
Interest Expense             
 Deposits  458  548  901  1,135 
 Borrowings  500  604  1,046  1,253 
  
 
 
 
 
  Total interest expense  958  1,152  1,947  2,388 
  
 
 
 
 
   Net interest income  1,794  1,986  3,526  3,978 
 Provision for loan and lease losses  60  81  116  169 
  
 
 
 
 
  Net interest income after provision for loan and lease losses  1,734  1,905  3,410  3,809 
Noninterest Income             
 Home loan mortgage banking income (expense):             
  Loan servicing fees  485  593  987  1,206 
  Amortization of mortgage servicing rights  (546) (1,032) (1,296) (2,000)
  Net mortgage servicing rights valuation adjustments  (51) (309) (657) (272)
  Revaluation gain (loss) from derivatives  (180) 598  862  815 
  Net settlement income from certain interest-rate swaps  192  84  359  224 
  Gain from mortgage loans  113  747  284  1,391 
  Other home loan mortgage banking expense, net  (13) (70) (8) (127)
  
 
 
 
 
   Total home loan mortgage banking income    611  531  1,237 
 Depositor and other retail banking fees  507  454  969  875 
 Securities fees and commissions  105  100  212  189 
 Insurance income  57  48  118  94 
 Portfolio loan related income  103  111  190  227 
 Gain from other available-for-sale securities  41  137  62  131 
 Loss on extinguishment of borrowings  (1) (49) (90) (136)
 Other income  82  114  139  204 
  
 
 
 
 
  Total noninterest income  894  1,526  2,131  2,821 
Noninterest Expense             
 Compensation and benefits  849  843  1,748  1,590 
 Occupancy and equipment  393  371  794  672 
 Telecommunications and outsourced information services  123  140  246  280 
 Depositor and other retail banking losses  40  37  80  78 
 Amortization of other intangible assets  14  15  29  31 
 Advertising and promotion  84  80  143  139 
 Professional fees  32  66  71  120 
 Other expense  313  298  617  586 
  
 
 
 
 
  Total noninterest expense  1,848  1,850  3,728  3,496 
  
 
 
 
 
   Income from continuing operations before income taxes  780  1,581  1,813  3,134 
   Income taxes  291  586  676  1,161 
  
 
 
 
 
    Income from continuing operations, net of taxes  489  995  1,137  1,973 
  
 
 
 
 
Discontinued Operations             
   Income (loss) from discontinued operations before income taxes    34  (32) 65 
   Gain on disposition of discontinued operations      676   
   Income taxes    12  245  24 
  
 
 
 
 
    Income from discontinued operations, net of taxes    22  399  41 
  
 
 
 
 
Net Income $489 $1,017 $1,536 $2,014 
  
 
 
 
 

(This table is continued on the next page.)

See Notes to Consolidated Financial Statements

1



WASHINGTON MUTUAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF INCOME (Continued)
(UNAUDITED)

(This table is continued from the previous page.)

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 2004
 (Restated)
2003

 2004
 (Restated)
2003

 
 (in millions, except per share amounts)

Basic Earnings Per Common Share:            
 Income from continuing operations $0.57 $1.09 $1.32 $2.15
 Income from discontinued operations, net    0.03  0.46  0.05
  
 
 
 
 Net income  0.57  1.12  1.78  2.20

Diluted Earnings Per Common Share:

 

 

 

 

 

 

 

 

 

 

 

 
 Income from continuing operations $0.55 $1.07 $1.29 $2.12
 Income from discontinued operations, net    0.02  0.45  0.04
  
 
 
 
 Net income  0.55  1.09  1.74  2.16

Dividends declared per common share

 

 

0.43

 

 

0.30

 

 

0.85

 

 

0.59
Basic weighted average number of common shares outstanding (in thousands)  860,496  910,921  861,898  915,974
Diluted weighted average number of common shares outstanding (in thousands)  883,414  929,386  884,940  932,109

See Notes to Consolidated Financial Statements.

2



WASHINGTON MUTUAL, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION

(UNAUDITED)

 
 June 30,
2004

 December 31,
2003

 
 
 (dollars in millions)

 
Assets       
 Cash and cash equivalents $5,133 $7,018 
 Federal funds sold and securities purchased under agreements to resell  70  19 
 Available-for-sale securities, total amortized cost of $19,392 and $36,858:       
  Mortgage-backed securities (including assets pledged of $3,157 and $3,642)  10,042  10,695 
  Investment securities (including assets pledged of $8,097 and $19,353)  9,337  26,012 
  
 
 
   Total available-for-sale securities  19,379  36,707 
 Loans held for sale  26,409  20,343 
 Loans held in portfolio  195,929  175,644 
 Allowance for loan and lease losses  (1,293) (1,250)
  
 
 
   Total loans held in portfolio, net of allowance for loan and lease losses  194,636  174,394 
 Investment in Federal Home Loan Banks  3,965  3,462 
 Mortgage servicing rights  7,501  6,354 
 Goodwill  6,196  6,196 
 Assets of discontinued operations    4,184 
 Other assets  15,255  16,501 
  
 
 
   Total assets $278,544 $275,178 
  
 
 

Liabilities

 

 

 

 

 

 

 
 Deposits:       
  Noninterest-bearing deposits $33,343 $29,968 
  Interest-bearing deposits  129,123  123,213 
  
 
 
   Total deposits  162,466  153,181 
 Federal funds purchased and commercial paper  2,293  2,011 
 Securities sold under agreements to repurchase  15,764  28,333 
 Advances from Federal Home Loan Banks  61,379  48,330 
 Other borrowings  12,113  15,483 
 Liabilities of discontinued operations    3,578 
 Other liabilities  4,160  4,520 
  
 
 
   Total liabilities  258,175  255,436 

Stockholders' Equity

 

 

 

 

 

 

 
 Common stock, no par value: 1,600,000,000 shares authorized, 872,246,088 and 880,985,764 shares issued and outstanding     
 Capital surplus – common stock  3,210  3,682 
 Accumulated other comprehensive loss  (222) (524)
 Retained earnings  17,381  16,584 
  
 
 
   Total stockholders' equity  20,369  19,742 
  
 
 
   Total liabilities and stockholders' equity $278,544 $275,178 
  
 
 

See Notes to Consolidated Financial Statements.

3



WASHINGTON MUTUAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY
AND COMPREHENSIVE INCOME
(UNAUDITED)

 
 Number
of
Shares

 Capital
Surplus-
Common
Stock

 Accumulated
Other
Comprehensive
Income (Loss)

 Retained
Earnings

 Total
 
 
 (in millions)

 
BALANCE, December 31, 2002 (Restated) 944.0 $5,961 $175 $13,925 $20,061 
Comprehensive income:               
 Net income       2,014  2,014 
 Other comprehensive income (loss), net of tax:               
  Net unrealized gain from securities arising during the period, net of reclassification adjustments     240    240 
  Net unrealized loss from cash flow hedging instruments     (25)   (25)
  Minimum pension liability adjustment     (4)   (4)
             
 
Total comprehensive income             2,225 
Cash dividends declared on common stock       (543) (543)
Cash dividends returned(1)       4  4 
Common stock repurchased and retired (25.5) (972)     (972)
Common stock returned from escrow (0.9)        
Common stock issued 6.6  203      203 
  
 
 
 
 
 
BALANCE, June 30, 2003 (Restated) 924.2 $5,192 $386 $15,400 $20,978 
  
 
 
 
 
 

BALANCE, December 31, 2003

 

881.0

 

$

3,682

 

$

(524

)

$

16,584

 

$

19,742

 
Comprehensive income:               
 Net income       1,536  1,536 
 Other comprehensive income (loss), net of tax:               
  Net unrealized gain from securities arising during the period, net of reclassification adjustments     106    106 
  Net unrealized gain from cash flow hedging instruments     202    202 
  Minimum pension liability adjustment     (6)   (6)
             
 
Total comprehensive income             1,838 
Cash dividends declared on common stock       (739) (739)
Common stock repurchased and retired (16.1) (712)     (712)
Common stock issued 7.3  240      240 
  
 
 
 
 
 
BALANCE, June 30, 2004 872.2 $3,210 $(222)$17,381 $20,369 
  
 
 
 
 
 

(1)
Represents accumulated dividends on shares returned from escrow.

See Notes to Consolidated Financial Statements.

4



WASHINGTON MUTUAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)

 
 Six Months Ended
June 30,

 
 
 2004
 (Restated)
2003

 
 
 (in millions)

 
Cash Flows from Operating Activities       
 Net income $1,536 $2,014 
 Income from discontinued operations, net of taxes  (399) (41)
  
 
 
  Income from continuing operations, net of taxes  1,137  1,973 
 Adjustments to reconcile income from continuing operations to net cash used by operating activities:       
  Provision for loan and lease losses  116  169 
  Gain from mortgage loans  (284) (1,391)
  Gain from available-for-sale securities  (62) (132)
  Revaluation gain from derivatives  (862) (815)
  Loss on extinguishment of borrowings  90  136 
  Depreciation and amortization  1,656  2,229 
  Provision for mortgage servicing rights impairment  379  272 
  Stock dividends from Federal Home Loan Banks  (34) (76)
  Origination and purchases of loans held for sale, net of principal payments  (80,491) (181,275)
  Proceeds from sales of loans held for sale  71,930  172,129 
  Decrease in other assets  421  786 
  Decrease in other liabilities  (688) (259)
  
 
 
   Net cash used by operating activities  (6,692) (6,254)
Cash Flows from Investing Activities       
 Purchases of securities  (11) (5,449)
 Proceeds from sales and maturities of mortgage-backed securities  1,383  866 
 Proceeds from sales and maturities of other available-for-sale securities  16,848  940 
 Principal payments on securities  1,775  4,805 
 Purchases of Federal Home Loan Bank stock  (586) (279)
 Redemption of Federal Home Loan Bank stock  117  463 
 Proceeds from sale of mortgage servicing rights    388 
 Origination and purchases of loans held in portfolio  (61,083) (48,200)
 Principal payments on loans held in portfolio  39,442  40,817 
 Proceeds from sales of loans held in portfolio  277  432 
 Proceeds from sales of foreclosed assets  245  250 
 Net increase in federal funds sold and securities purchased under agreements to resell  (51) (70)
 Purchases of premises and equipment, net  (363) (482)
 Proceeds from sale of discontinued operations, net of cash sold  1,223   
  
 
 
  Net cash used by investing activities  (784) (5,519)

(The Consolidated Statements of Cash Flows are continued on the next page.)

See Notes to Consolidated Financial Statements.

5



WASHINGTON MUTUAL, INC. AND SUBSIDIARIES
CONSOLIDATED STATEMENTS OF CASH FLOWS (CONTINUED)
(UNAUDITED)

(Continued from the previous page.)

 
 Six Months Ended
June 30,

 
 
 2004
 (Restated)
2003

 
 
 (in millions)

 
Cash Flows from Financing Activities       
 Net increase in deposits $9,285 $10,941 
 Net (decrease) increase in short-term borrowings  (15,204) 5,412 
 Proceeds from long-term borrowings  2,025  6,303 
 Repayments of long-term borrowings  (2,233) (4,165)
 Proceeds from advances from Federal Home Loan Banks  43,695  42,421 
 Repayments of advances from Federal Home Loan Banks  (30,729) (47,548)
 Cash dividends paid on common stock  (739) (543)
 Repurchase of common stock  (712) (972)
 Other  203  173 
  
 
 
  Net cash provided by financing activities  5,591  12,022 
  
 
 
  Increase (decrease) in cash and cash equivalents  (1,885) 249 
  Cash and cash equivalents, beginning of period  7,018  7,084 
  
 
 
  Cash and cash equivalents, end of period $5,133 $7,333 
  
 
 
Noncash Activities       
 Loans exchanged for mortgage-backed securities $2,830 $1,639 
 Real estate acquired through foreclosure  223  239 
Cash Paid During the Period for       
 Interest on deposits $852 $1,106 
 Interest on borrowings  1,104  1,243 
 Income taxes  1,058  2,575 

See Notes to Consolidated Financial Statements.

6



WASHINGTON MUTUAL, INC. AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(UNAUDITED)

Note 1: Accounting Policies

    Basis of Presentation

        The accompanying Consolidated Financial Statements are unaudited and include the accounts of Washington Mutual, Inc. (together with its subsidiaries "Washington Mutual" or the "Company"). Washington Mutual's accounting and financial reporting policies are in accordance with accounting principles generally accepted in the United States of America. The information furnished in these interim statements reflects all adjustments that are, in the opinion of management, necessary for a fair statement of the results for such periods. Such adjustments are of a normal recurring nature unless otherwise disclosed in this Form 10-Q. The results of operations in the interim statements are not necessarily indicative of the results that may be expected for the full year. The interim financial information should be read in conjunction with Washington Mutual, Inc.'s 2003 Annual Report on Form 10-K/A. Certain prior period amounts have been reclassified to conform to current period classifications.

    Recently Adopted Accounting Standards

        In December 2003, the Financial Accounting Standards Board ("FASB") issued Interpretation No. 46R ("FIN 46R"), Consolidation of Variable Interest Entities, an interpretation of Accounting Research Bulletin No. 51. FIN 46R is a revision to the original FIN 46 that addresses the consolidation of certain variable interest entities. The revision clarifies how variable interest entities should be identified and evaluated for consolidation purposes. FIN 46R must be applied no later than March 31, 2004. The Company applied FIN 46 as of July 1, 2003 and FIN 46R for the quarter ended March 31, 2004. The application of FIN 46R did not have a material effect on the results of operations or financial condition.

        In March 2004, Securities and Exchange Commission ("SEC") Staff Accounting Bulletin No. 105, Loan Commitments Accounted for as Derivative Instruments ("SAB 105") was issued, which provides guidance regarding loan commitments that are accounted for as derivative instruments under Statement of Financial Accounting Standards ("Statement") No. 133 (as amended), Accounting for Derivative Instruments and Hedging Activities. In this Bulletin, the SEC stated that the amount of the expected servicing rights should not be included when determining the fair value of interest rate lock commitments that are considered to be derivatives. This guidance must be applied to rate locks issued after March 31, 2004. In anticipation of this Bulletin, the Company prospectively changed its accounting policy for such rate lock commitments on January 1, 2004. Under the new policy, gains resulting from the valuation of expected servicing rights that had previously been recorded at the issuance of the rate lock are recognized when the underlying loans are sold.

    Recently Issued Accounting Standards

        On December 8, 2003, the Medicare Prescription Drug, Improvement and Modernization Act of 2003 (the "Act") was enacted into law. On May 19, 2004, the FASB issued Staff Position ("FSP") No. 106-2, Accounting and Disclosure Requirements Related to the Medicare Prescription Drug, Improvement and Modernization Act of 2003, which supersedes FSP 106-1 which was issued on January 12, 2004. FSP 106-1 permitted employers that sponsor postretirement benefit plans that provide prescription drug benefits to retirees to make a one-time election to defer the accounting impact, if any, of the Act. The Company elected to defer recognition of the provisions of the Act as permitted by FSP 106-1. FSP 106-2 provides two transition options for companies that previously elected to defer the provisions of the Act, a retroactive application to the date of enactment or a prospective application from the date of adoption. The Company adopted FSP 106-2 as of July 1, 2004 and has elected to prospectively apply the provisions of the Act. The

7


Company is in the process of measuring the effects of the Act on its accumulated postretirement benefit obligation as of June 30, 2004, and as such, the net periodic benefit cost disclosed in Note 6 – "Employee Benefits Programs" does not reflect any amount associated with the subsidy under the Act. The Company does not expect the effects of the Act to have a significant impact on its results of operations or financial condition.

        In March of 2004, the Emerging Issues Task Force ("EITF") reached consensus on the guidance provided in EITF Issue No. 03-1, The Meaning of Other-Than-Temporary Impairment and its Application to Certain Investments. Among other investments, this guidance is applicable to debt and equity securities that are within the scope of Statement No. 115, Accounting for Certain Investments in Debt and Equity Securities. EITF 03-1 specifies that an impairment would be considered other-than-temporary unless (a) the investor has the ability and intent to hold an investment for a reasonable period of time sufficient for the recovery of the fair value up to (or beyond) the cost of the investment and (b) evidence indicating that the cost of the investment is recoverable within a reasonable period of time outweighs evidence to the contrary. A company's liquidity and capital requirements should be considered when assessing its intent and ability to hold an investment for a reasonable period of time that would allow the fair value of the investment to recover up to or beyond its cost. Although not presumptive, a pattern of selling investments prior to the forecasted fair value recovery may call into question a company's intent. In addition, the severity and duration of the impairment should also be considered when determining whether the impairment is other-than-temporary. This new guidance is effective for reporting periods beginning after June 15, 2004 and the Company is currently evaluating the impact this guidance will have on its process for determining whether other-than-temporary declines exist within its debt and equity investment securities portfolio. Adoption of this guidance may accelerate the recognition of losses from declines in value on debt securities due to interest rates; however, it is not anticipated to have a significant impact on stockholders' equity as changes in market value of available-for-sale securities are already included in Accumulated Other Comprehensive Income.

    Mortgage Servicing Rights Hedging Activities

        The Company began applying fair value hedge accounting treatment, as prescribed by Statement No. 133, as of April 1, 2004 to most of its mortgage servicing rights ("MSR"). Applying fair value hedge accounting to the MSR results in the changes in fair value of the hedging derivatives being netted against the changes in fair value of the hedged MSR, to the extent the hedge relationship is determined to be highly effective. We use standard statistical methods of correlation to determine if the results of the changes in value of the hedging derivative and the hedged item meet the Statement No. 133 criteria for a highly effective hedge accounting relationship. Unlike the lower of cost or market value accounting methodology, the recorded value of the hedged MSR may exceed its original cost basis. The portion of the MSR in which the hedging relationship is determined not to be highly effective will continue to be accounted for at the lower of aggregate cost or market value.

        Hedge ineffectiveness from fair value hedges of MSR as well as any provision for impairment or reversal of such provision recognized on the MSR that are accounted for at the lower of aggregate cost or market value are reported as mortgage servicing rights valuation adjustments on the Consolidated Statements of Income.

        The change in fair value of certain MSR risk management derivatives in which the Company either has not attempted to achieve, or has attempted but did not achieve, hedge accounting treatment under Statement No. 133 is included in revaluation gain (loss) from derivatives on the Consolidated Statements of Income.

8



    Stock-Based Compensation

        In accordance with the transitional guidance of Statement No. 148, Accounting for Stock-Based Compensation – Transition and Disclosure, an amendment of FASB Statement No. 123, the Company elected to prospectively apply the fair value method of accounting for stock-based awards granted subsequent to December 31, 2002. For such awards, fair value is estimated using a binomial option pricing model, with compensation expense recognized in earnings over the required service period. Stock-based awards granted prior to January 1, 2003, and not modified after December 31, 2002, will continue to be accounted for under Accounting Principles Board ("APB") Opinion No. 25, Accounting for Stock Issued to Employees. The pro forma presentation of what the impact to the financial statements would be if these awards were accounted for on the fair value basis will continue to be disclosed in the Notes to Consolidated Financial Statements until the last of those awards vest in 2005.

        Had compensation cost for the Company's stock-based compensation plans been determined using the fair value method consistent with Statement No. 123 for all periods presented, the Company's net income and net income per common share would have been reduced to the pro forma amounts indicated below:

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 
 2004
 2003
 2004
 2003
 
 
 (dollars in millions, except per share amounts)

 
Net income $489 $1,017 $1,536 $2,014 
Add back: Stock-based employee compensation expense included in reported net income, net of related tax effects  19  22  40  33 
Deduct: Total stock-based employee compensation expense determined under the fair value method for all awards, net of related tax effects  (30) (39) (61) (69)
  
 
 
 
 
Pro forma net income $478 $1,000 $1,515 $1,978 
  
 
 
 
 

Net income per common share:

 

 

 

 

 

 

 

 

 

 

 

 

 
Basic:             
 As reported $0.57 $1.12 $1.78 $2.20 
 Pro forma  0.55  1.10  1.76  2.16 
Diluted:             
 As reported  0.55  1.09  1.74  2.16 
 Pro forma  0.54  1.07  1.71  2.12 

Note 2: Discontinued Operations

        During the first quarter of 2004 the Company sold its subsidiary, Washington Mutual Finance Corporation. Accordingly, Washington Mutual Finance has been accounted for as a discontinued operation and the results of operations and cash flows have been removed from the Company's results of continuing operations for all periods presented on the Consolidated Statements of Income, Cash Flows and Notes to the Consolidated Financial Statements, unless otherwise noted. Likewise, the assets and liabilities of Washington Mutual Finance are presented under separate captions on the Consolidated Statements of Financial Condition. The results from discontinued operations amounted to $399 million, net of tax, which includes a pretax gain of $676 million ($420 million, net of tax) that was recorded upon the sale of Washington Mutual Finance.

9



Note 3: Earnings Per Share

        Information used to calculate earnings per share was as follows:

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 2004
 2003
 2004
 2003
Weighted average shares (in thousands)        
 Basic weighted average number of common shares outstanding 860,496 910,921 861,898 915,974
 Dilutive effect of potential common shares from:        
  Awards granted under equity incentive programs 13,580 9,435 13,093 8,403
  Trust Preferred Income Equity Redeemable SecuritiesSM 9,338 9,030 9,949 7,732
  
 
 
 
 Diluted weighted average number of common shares outstanding 883,414 929,386 884,940 932,109
  
 
 
 

        For the three and six months ended June 30, 2004, options to purchase an additional 1,812,113 and 1,795,436 shares of common stock were outstanding, but were not included in the computation of diluted earnings per share because their inclusion would have had an antidilutive effect. Likewise, for the three and six months ended June 30, 2003, options to purchase an additional 41,700 and 1,907,973 shares of common stock were outstanding, but were not included in the computation of diluted earnings per share because their inclusion also would have had an antidilutive effect.

        Additionally, as part of the 1996 business combination with Keystone Holdings, Inc. (the parent of American Savings Bank, F.A.), 6 million shares of common stock, with an assigned value of $18.4944 per share, are being held in escrow for the benefit of certain of the former investors in Keystone Holdings, and their transferees. During 2003, the number of escrow shares was reduced from 18 million to 6 million as a result of the return and cancellation of 12 million shares to the Company. The escrow will expire on December 20, 2008, subject to certain limited extensions. The conditions under which these shares can be released from escrow are related to the outcome of certain litigation and not based on future earnings or market prices. At June 30, 2004, the conditions for releasing the shares from escrow had not occurred, and therefore none of those shares were included in the above computations.

10


Note 4: Mortgage Banking Activities

        Changes in the portfolio of loans serviced for others were as follows:

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 
 2004
 2003
 2004
 2003
 
 
 (in millions)

 
Balance, beginning of period $559,807 $591,917 $582,669 $604,504 
 Home loans:             
  Additions  54,201  105,992  76,210  185,508 
  Sales    (2,960)   (2,960)
  Loan payments and other  (56,388) (110,867) (102,447) (203,423)
 Net change in commercial real estate loans serviced for others  768  (259) 1,956  194 
  
 
 
 
 
Balance, end of period $558,388 $583,823 $558,388 $583,823 
  
 
 
 
 

        Changes in the balance of MSR, net of the valuation allowance, were as follows:

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 
 2004
 2003
 2004
 2003
 
 
 (in millions)

 
Balance, beginning of period $5,239 $5,210 $6,354 $5,341 
 Home loans:             
  Additions  874  976  1,115  1,915 
  Amortization  (546) (1,032) (1,296) (2,000)
  (Impairment) reversal  227  (309) (379) (272)
  Statement No. 133 MSR accounting valuation adjustments  1,707    1,707   
  Sales    (247)   (388)
 Net change in commercial real estate MSR        2 
  
 
 
 
 
Balance, end of period(1) $7,501 $4,598 $7,501 $4,598 
  
 
 
 
 

(1)
At June 30, 2004 and 2003, the aggregate MSR fair value was $7.52 billion and $4.63 billion.

        Changes in the valuation allowance for MSR were as follows:

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
 
 2004
 2003
 2004
 2003
 
 
 (in millions)

 
Balance, beginning of period $3,035 $3,864 $2,435 $4,521 
 Impairment (reversal)  (227) 309  379  272 
 Other than temporary impairment  (388) (579) (388) (1,115)
 Sales    (150)   (234)
 Other  (3)   (9)  
  
 
 
 
 
Balance, end of period $2,417 $3,444 $2,417 $3,444 
  
 
 
 
 

11


        At June 30, 2004, the expected weighted average life of the Company's MSR was 4.2 years. Projected amortization expense for the gross carrying value of MSR at June 30, 2004 is estimated to be as follows (in millions):

Remainder of 2004 $1,003 
2005  1,652 
2006  1,283 
2007  1,030 
2008  841 
After 2008  4,109 
  
 
Gross carrying value of MSR  9,918 
Less: valuation allowance  (2,417)
  
 
 Net carrying value of MSR $7,501 
  
 

        The projected amortization expense of MSR is an estimate and should be used with caution. The amortization expense for future periods was calculated by applying the same quantitative factors, such as actual MSR prepayment experience and discount rates, as were used to determine amortization expense at the end of the second quarter of 2004. These factors are inherently subject to significant fluctuations, primarily due to the effect that changes in mortgage rates have on loan prepayment experience. Accordingly, any projection of MSR amortization in future periods is limited by the conditions that existed at the time the calculations were performed, and may not be indicative of actual amortization expense that will be recorded in future periods.

Note 5: Guarantees

        The Company sells loans without recourse that may have to be subsequently repurchased if a defect that occurred during the loan's origination process results in a violation of a representation or warranty made in connection with the sale of the loan. When a loan sold to an investor without recourse fails to perform according to its contractual terms, the investor will typically review the loan file to determine whether defects in the origination process occurred and if such defects constitute a violation of a representation or warranty made to the investor in connection with the sale. If such a defect is identified, the Company may be required to either repurchase the loan or indemnify the investor for losses sustained. If there are no such defects, the Company has no commitment to repurchase the loan. As of June 30, 2004 and December 31, 2003, the amount of loans sold without recourse totaled $552.93 billion and $578.71 billion, which substantially represents the unpaid principal balance of the Company's loans serviced for others portfolio. The Company has reserved $118 million as of June 30, 2004 and $112 million as of December 31, 2003 to cover the estimated loss exposure related to the loan origination process defects that are inherent within this portfolio.

        At June 30, 2004, the Company is the guarantor of five separate issues of trust preferred securities. The Company has issued subordinated debentures to wholly-owned special purpose trusts. Each trust has issued trust preferred securities. The sole assets of each trust are the subordinated debentures issued by the Company. The Company guarantees the accumulated and unpaid distributions of each trust, to the extent the Company provided funding to the trust per the Company's obligation under subordinated debentures, but the trust then failed to fulfill its distribution requirements to the security holders. The maximum potential amount of future payments the Company could be required to make under this guarantee is the expected principal and interest each trust is obligated to remit under the issuance of trust

12



preferred securities, which totaled $2.23 billion as of June 30, 2004. No liability has been recorded as the Company does not expect it will be required to perform under this guarantee.

Note 6: Employee Benefits Programs

    Pension Plan

        Washington Mutual maintains a noncontributory cash balance defined benefit pension plan (the "Pension Plan") for eligible employees. Benefits earned for each year of service are based primarily on the level of compensation in that year plus a stipulated rate of return on the benefit balance. It is the Company's policy to contribute funds to the Pension Plan on a current basis to the extent its contributions are deductible under federal income tax regulations.

    Nonqualified Defined Benefit Plans and Other Postretirement Benefit Plans

        The Company, as successor to previously acquired companies, has assumed responsibility for a number of nonqualified, noncontributory, unfunded postretirement benefit plans, including retirement restoration plans for certain employees, a number of supplemental retirement plans for certain officers and multiple outside directors' retirement plans. Benefits under the retirement restoration plans are generally determined by the Company. Benefits under the supplemental retirement plans and outside directors retirement plans are generally based on years of service.

        The Company, as successor to previously acquired companies, maintains unfunded defined benefit postretirement plans that make medical and life insurance coverage available to eligible retired employees and their beneficiaries and covered dependents. The expected cost of providing these benefits to retirees, their beneficiaries and covered dependents was accrued during the years each employee provided services.

13



        Components of net periodic benefit cost for the Pension Plan, Nonqualified Defined Benefit Plans and Other Postretirement Benefit Plans were as follows:

 
 Three Months Ended June 30,
 
 2004
 2003
 
 Pension
Plan

 Nonqualified
Defined
Benefit Plans

 Other
Postretirement
Benefit Plans

 Pension
Plan

 Nonqualified
Defined
Benefit Plans

 Other
Postretirement
Benefit Plans

 
 (in millions)

Interest cost $20 $2 $1 $17 $2 $1
Service cost  20      13    
Expected return on plan assets  (25)     (19)   
Amortization of prior service cost (credit)  1      (1)   
Recognized net actuarial loss  10      6    
  
 
 
 
 
 
 Net periodic benefit cost $26 $2 $1 $16 $2 $1
  
 
 
 
 
 
 
 Six Months Ended June 30,
 
 2004
 2003
 
 Pension
Plan

 Nonqualified
Defined
Benefit Plans

 Other
Postretirement
Benefit Plans

 Pension
Plan

 Nonqualified
Defined
Benefit Plans

 Other
Postretirement
Benefit Plans

 
 (in millions)

Interest cost $41 $4 $2 $32 $4 $2
Service cost  43    1  24    1
Expected return on plan assets  (52)     (36)   
Amortization of prior service cost (credit)  1    (1) (3)   
Recognized net actuarial loss  18      13    
  
 
 
 
 
 
 Net periodic benefit cost $51 $4 $2 $30 $4 $3
  
 
 
 
 
 

14


Note 7: Operating Segments

        The Company has grouped its products and services into two primary categories – those marketed to retail consumers and those marketed to commercial customers – and has established three operating segments for the purpose of management reporting: Retail Banking and Financial Services, Mortgage Banking and the Commercial Group. Unlike financial accounting, there is no comprehensive, authoritative guidance for management reporting. The management reporting process measures the performance of the operating segments based on the management structure of the Company and is not necessarily comparable with similar information for any other financial institution. The Company's operating segments are defined by the products and services they offer.

        The Company uses various methodologies, and continues to enhance those methodologies, to assign certain balance sheet and income statement items to the responsible operating segment. When changes are made to the methodologies used to measure segment profitability, results for prior periods are restated for comparability. A significant change that occurred in the first quarter of 2004 that is reflected in the operating segment financial highlights tables is the modified calculation of the long-term, normalized net charge-off ratio that is used to measure each segment's provision for loan and lease losses. The revised methodology recalibrates this ratio more frequently to the latest available experience factors that are used to measure expected losses on the Company's loan products. In the second quarter of 2004, we applied this methodology change on prior years and reallocated the adjustments on a monthly basis from the original straight-line basis. This change did not have a material impact on 2003's results of operations, but did impact the quarterly results.

        Methodologies that are applied to the measurement of segment profitability include: (1) a funds transfer pricing system, which allocates interest income funding credits and funding charges between the operating segments and the Treasury Division. A segment will receive a funding credit from the Treasury Division for its liabilities. Conversely, a segment is assigned a charge by the Treasury Division to fund its assets. The system is based on the interest rate sensitivities of assets and liabilities and is designed to extract net interest income volatility from the business units and concentrate it in the Treasury Division, where it is managed. Certain basis and other residual risk remains in the operating segments; (2) a calculation of the provision for loan and lease losses based on management's current assessment of the long-term, normalized net charge-off ratio for loan products within each segment, which is recalibrated periodically to the latest available loan loss experience data. This process differs from the "losses inherent in the loan portfolio" methodology that is used to measure the allowance for loan and lease losses at the Corporate level. This methodology is used to provide segment management with provision information for strategic decision making; (3) the utilization of an activity-based costing approach to measure allocations of certain operating expenses that were not directly charged to the segments; (4) the allocation of goodwill and other intangible assets to the operating segments based on benefits received from each acquisition; (5) capital charges for goodwill as a component of an internal measurement of return on the goodwill allocated to the operating segment; (6) an economic capital model which is the framework for assessing business performance on a risk-adjusted basis. Changing economic conditions, further research and new data may lead to the update of the capital allocation assumptions; and (7) inter-segment activities which include a process for transferring originated mortgage loans held in portfolio from the Mortgage Banking segment to the Retail Banking and Financial Services segment and a broker fee arrangement between Mortgage Banking and Retail Banking and Financial Services. The process for transferring originated mortgage loans involves Mortgage Banking recognizing a gain on the sale of loans to Retail Banking and Financial Services based on an assumed profit factor. This assumed profit factor is included in Retail Banking and Financial Services loan premiums and amortization of loan premiums. The elimination of

15



inter-segment gains on sale, loan premiums and amortization are included in the reconciliation adjustments column within these Note 7 tables and are described in the associated footnotes. The broker fee arrangement involves Retail Banking and Financial Services receiving revenue for the origination of home loans and Mortgage Banking receiving revenue for the origination of home equity loans and lines of credit. The net amount of the inter-segment broker fees is included in the inter-segment revenue (expense) line within these Note 7 tables.

        The Consumer Group provides access to customers through a wide range of channels, which encompass a network of retail banking stores, retail and wholesale home loan centers, ATMs and online banking. The Consumer Group consists of two distinct operating segments for which separate financial reports are prepared: the Retail Banking and Financial Services segment, and the Mortgage Banking segment.

        The Retail Banking and Financial Services segment offers a diversified set of deposits and consumer lending products and financial services to individual consumers. Loan products include home loans, home equity loans and lines of credit and consumer loans. This segment acquires home loans originated and serviced by the Mortgage Banking segment at a premium, which are amortized over the expected life of the loans. This segment's loan portfolio also includes purchased home loans made to higher risk borrowers. Financial services offered by this segment include the Company's mutual fund management business, WM Advisors, Inc., which provides investment advisory and mutual fund distribution services, and investment advisory and securities brokerage services that are offered by WM Financial Services, Inc., a licensed broker-dealer. Fixed annuities are also offered to the public through licensed bank employees.

        The Mortgage Banking segment originates and services home loans that are sold to secondary market participants and loans that are held in portfolio by the Retail Banking and Financial Services segment. The Mortgage Banking segment charges a servicing fee to the Retail Banking and Financial Services segment for servicing the Company's home loan portfolio. This fee is based on a monthly charge determined by the types of loans serviced. Insurance products that complement the mortgage process, such as private mortgage insurance and property and casualty insurance policies, are also made available through insurance agencies that are part of this segment. This segment also manages the Company's captive reinsurance activities and makes available a variety of life insurance policies.

        The Commercial Group's multiple business activities are managed as one operating segment. This group's products and services include loans made to developers of and investors in multi-family and real estate properties, commercial real estate loan servicing, selling commercial real estate loans to secondary market participants and mortgage banker financing. Through Long Beach Mortgage Company, a wholly-owned subsidiary of the Company and a component of the Company's specialty mortgage finance program, the Commercial Group originates and services home loans made to higher-risk borrowers that are sold to secondary market participants.

        In July 2004 the Company announced that the Commercial Group is exiting certain activities that are no longer strategically aligned with the Group's business objectives. These activities include home construction loans made to builders and commercial loans made to companies whose annual revenues typically exceed $5 million.

        The Corporate Support/Treasury and Other category includes management of the Company's interest rate risk, liquidity, capital, and borrowings and the investment securities and the mortgage-backed securities portfolios. This category also includes the costs of the Company's technology services, facilities, legal, accounting and finance, and human resources to the extent not allocated to the business segments. Also reported in this category is the net impact of funds transfer pricing for loan and deposit balances

16



including the effects of changes in interest rates on the Company's net interest margin and the effects of inter-segment allocations of gains and losses related to interest rate risk management instruments.

        Financial highlights by operating segment were as follows:

 
 Three Months Ended June 30, 2004
 
 
 Consumer Group
  
  
  
  
 
 
 Retail
Banking and
Financial
Services

 Mortgage
Banking

 Commercial
Group

 Corporate
Support/
Treasury
and Other

 Reconciling
Adjustments

 Total
 
 
 (dollars in millions)

 
Condensed income statement:                   
 Net interest income (expense) $1,271 $358 $340 $(281)$106(1)$1,794 
 Provision for loan and lease losses  42  3  10    5(2) 60 
 Noninterest income  702  199  103  33  (143)(3) 894 
 Inter-segment revenue (expense)  7  (7)        
 Noninterest expense  1,120  649  145  144  (210)(4) 1,848 
  
 
 
 
 
 
 
 Income (loss) before income taxes  818  (102) 288  (392) 168  780 
 Income taxes (benefit)  310  (39) 101  (146) 65(5) 291 
  
 
 
 
 
 
 
 Net income (loss) $508 $(63)$187 $(246)$103 $489 
  
 
 
 
 
 
 
Performance and other data:                   
 Efficiency ratio  50.07%(6) 108.71%(6) 26.10%(6) n/a  n/a  68.77%(7)
 Average loans $158,945 $26,999 $38,517 $ $(1,553)(8)$222,908 
 Average assets  171,306  39,936  43,761  30,687  (1,750)(8)(9) 283,940 
 Average deposits  128,680  19,837  6,898  9,391  n/a  164,806 

(1)
Represents the difference between home loan premium amortization recorded by the Retail Banking and Financial Services segment and the amount recognized in the Company's Consolidated Statements of Income. For management reporting purposes, loans that are held in portfolio by the Retail Banking and Financial Services segment are treated as if they are purchased from the Mortgage Banking segment. Since the cost basis of these loans includes an assumed profit factor paid to the Mortgage Banking segment, the amortization of loan premiums recorded by the Retail Banking and Financial Services segment includes this assumed profit factor and must therefore be eliminated as a reconciling adjustment.

(2)
Represents the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.

(3)
Represents the difference between the gain from mortgage loans recorded by the Mortgage Banking segment and the gain from mortgage loans recognized in the Company's Consolidated Statements of Income. As the Mortgage Banking segment holds no loans in portfolio, all loans originated or purchased by this segment are considered to be salable for management reporting purposes.

(4)
Represents the corporate offset for the cost of capital related to goodwill that has been allocated to the segments.

(5)
Represents the tax effect of reconciling adjustments.

(6)
The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).

(7)
The efficiency ratio is defined as noninterest expense divided by total revenue (net interest income and noninterest income).

(8)
Includes the inter-segment offset for inter-segment loan premiums that the Retail Banking and Financial Services segment recognized from the transfer of portfolio loans from the Mortgage Banking segment.

(9)
Includes the impact to the allowance for loan and lease losses of $197 million that results from the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.

17


 
 Three Months Ended June 30, 2003
 
 
 Consumer Group
  
  
  
  
 
 
 Retail
Banking and
Financial
Services

 Mortgage
Banking

 Commercial
Group

 Corporate
Support/
Treasury
and Other

 Reconciling
Adjustments

 Total
 
 
 (dollars in millions)

 
Condensed income statement:                   
 Net interest income (expense) $975 $668 $316 $(59)$86(1)$1,986 
 Provision for loan and lease losses  37  1  26    17(2) 81 
 Noninterest income  625  953  122    (174)(3) 1,526 
 Inter-segment revenue (expense)  45  (45)        
 Noninterest expense  958  786  139  177  (210)(4) 1,850 
  
 
 
 
 
 
 
 Income (loss) from continuing operations before income taxes  650  789  273  (236) 105  1,581 
 Income taxes (benefit)  245  300  97  (87) 31(5) 586 
  
 
 
 
 
 
 
 Income (loss) from continuing operations, net of taxes  405  489  176  (149) 74  995 
 Income from discontinued operations, net of taxes      22      22 
  
 
 
 
 
 
 
 Net income (loss) $405 $489 $198 $(149)$74 $1,017 
  
 
 
 
 
 
 
Performance and other data:                   
 Efficiency ratio  50.40%(6) 46.58%(6) 24.95%(6) n/a  n/a  52.66%(7)
 Average loans $114,390 $51,558 $34,480 $ $(1,201)(8)$199,227 
 Average assets  125,666  73,411  43,133  43,492  (1,665)(8)(9) 284,037 
 Average deposits  123,767  30,039  4,868  5,006  n/a  163,680 

(1)
Represents the difference between home loan premium amortization recorded by the Retail Banking and Financial Services segment and the amount recognized in the Company's Consolidated Statements of Income. For management reporting purposes, loans that are held in portfolio by the Retail Banking and Financial Services segment are treated as if they are purchased from the Mortgage Banking segment. Since the cost basis of these loans includes an assumed profit factor paid to the Mortgage Banking segment, the amortization of loan premiums recorded by the Retail Banking and Financial Services segment includes this assumed profit factor and must therefore be eliminated as a reconciling adjustment.

(2)
Represents the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.

(3)
Represents the difference between the gain from mortgage loans recorded by the Mortgage Banking segment and the gain from mortgage loans recognized in the Company's Consolidated Statements of Income. As the Mortgage Banking segment holds no loans in portfolio, all loans originated or purchased by this segment are considered to be salable for management reporting purposes.

(4)
Represents the corporate offset for the cost of capital related to goodwill that has been allocated to the segments.

(5)
Represents the tax effect of reconciling adjustments.

(6)
The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).

(7)
The efficiency ratio is defined as noninterest expense divided by total revenue (net interest income and noninterest income).

(8)
Includes the inter-segment offset for inter-segment loan premiums that the Retail Banking and Financial Services segment recognized from the transfer of portfolio loans from the Mortgage Banking segment.

(9)
Includes the impact to the allowance for loan and lease losses of $464 million that results from the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.

18


 
 Six Months Ended June 30, 2004
 
 
 Consumer Group
  
  
  
  
 
 
 Retail
Banking and
Financial
Services

 Mortgage
Banking

 Commercial
Group

 Corporate
Support/
Treasury
and Other

 Reconciling
Adjustments

 Total
 
 
 (dollars in millions)

 
Condensed income statement:                   
 Net interest income (expense) $2,507 $635 $680 $(504)$208(1)$3,526 
 Provision for loan and lease losses  80  5  25    6(2) 116 
 Noninterest income (expense)  1,325  959  189  (35) (307)(3) 2,131 
 Inter-segment revenue (expense)  12  (12)        
 Noninterest expense  2,191 1,320  297  340  (420)(4) 3,728 
  
 
 
 
 
 
 
 Income (loss) from continuing operations before income taxes  1,573  257  547  (879) 315  1,813 
 Income taxes (benefit)  596  97  192  (329) 120(5) 676 
  
 
 
 
 
 
 
 Income (loss) from continuing operations, net of taxes  977  160  355  (550) 195  1,137 
 Income from discontinued operations, net of taxes        399    399 
  
 
 
 
 
 
 
 Net income (loss) $977 $160 $355 $(151)$195 $1,536 
  
 
 
 
 
 
 

Performance and other data:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 
 Efficiency ratio  50.32%(6) 76.91%(6) 27.39%(6) n/a  n/a  65.92%(7)
 Average loans $154,150 $23,435 $37,761 $ $(1,529)(8)$213,817 
 Average assets  166,302  37,706  43,316  32,052  (1,703)(8)(9) 277,673 
 Average deposits  128,340  17,357  6,474  7,209  n/a  159,380 

(1)
Represents the difference between home loan premium amortization recorded by the Retail Banking and Financial Services segment and the amount recognized in the Company's Consolidated Statements of Income. For management reporting purposes, loans that are held in portfolio by the Retail Banking and Financial Services segment are treated as if they are purchased from the Mortgage Banking segment. Since the cost basis of these loans includes an assumed profit factor paid to the Mortgage Banking segment, the amortization of loan premiums recorded by the Retail Banking and Financial Services segment includes this assumed profit factor and must therefore be eliminated as a reconciling adjustment.
(2)
Represents the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.
(3)
Represents the difference between the gain from mortgage loans recorded by the Mortgage Banking segment and the gain from mortgage loans recognized in the Company's Consolidated Statements of Income. As the Mortgage Banking segment holds no loans in portfolio, all loans originated or purchased by this segment are considered to be salable for management reporting purposes.
(4)
Represents the corporate offset for the cost of capital related to goodwill that has been allocated to the segments.
(5)
Represents the tax effect of reconciling adjustments.
(6)
The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).
(7)
The efficiency ratio is defined as noninterest expense divided by total revenue (net interest income and noninterest income).
(8)
Includes the inter-segment offset for inter-segment loan premiums that the Retail Banking and Financial Services segment recognized from the transfer of portfolio loans from the Mortgage Banking segment.
(9)
Includes the impact to the allowance for loan and lease losses of $174 million that results from the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.

19


 
 Six Months Ended June 30, 2003
 
 
 Consumer Group
  
  
  
  
 
 
 Retail
Banking and
Financial
Services

 Mortgage
Banking

 Commercial
Group

 Corporate
Support/
Treasury
and Other

 Reconciling
Adjustments

 Total
 
 
 (dollars in millions)

 
Condensed income statement:                   
 Net interest income (expense) $1,909 $1,345 $635 $(78)$167(1)$3,978 
 Provision for loan and lease losses  73  1  62    33(2) 169 
 Noninterest income (expense)  1,198  1,788  218  (63) (320)(3) 2,821 
 Inter-segment revenue (expense)  95  (95)        
 Noninterest expense  1,886  1,446  265  317  (418)(4) 3,496 
  
 
 
 
 
 
 
 Income (loss) from continuing operations before income taxes  1,243  1,591  526  (458) 232  3,134 
 Income taxes (benefit)  468  605  188  (170) 70(5) 1,161 
  
 
 
 
 
 
 
 Income (loss) from continuing operations, net of taxes  775  986  338  (288) 162  1,973 
 Income from discontinued operations, net of taxes      41      41 
  
 
 
 
 
 
 
 Net income (loss) $775 $986 $379 $(288)$162 $2,014 
  
 
 
 
 
 
 
Performance and other data:                   
 Efficiency ratio  50.88%(6) 44.21%(6) 24.24%(6) n/a  n/a  51.42%(7)
 Average loans $115,297 $47,065 $34,427 $ $(1,162)(8)$195,627 
 Average assets  126,861  70,245  42,833  44,076  (1,617)(8)(9) 282,398 
 Average deposits  123,503  27,497  4,670  5,139  n/a  160,809 

(1)
Represents the difference between home loan premium amortization recorded by the Retail Banking and Financial Services segment and the amount recognized in the Company's Consolidated Statements of Income. For management reporting purposes, loans that are held in portfolio by the Retail Banking and Financial Services segment are treated as if they are purchased from the Mortgage Banking segment. Since the cost basis of these loans includes an assumed profit factor paid to the Mortgage Banking segment, the amortization of loan premiums recorded by the Retail Banking and Financial Services segment includes this assumed profit factor and must therefore be eliminated as a reconciling adjustment.
(2)
Represents the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.
(3)
Represents the difference between the gain from mortgage loans recorded by the Mortgage Banking segment and the gain from mortgage loans recognized in the Company's Consolidated Statements of Income. As the Mortgage Banking segment holds no loans in portfolio, all loans originated or purchased by this segment are considered to be salable for management reporting purposes.
(4)
Represents the corporate offset for the cost of capital related to goodwill that has been allocated to the segments.
(5)
Represents the tax effect of reconciling adjustments.
(6)
The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).
(7)
The efficiency ratio is defined as noninterest expense divided by total revenue (net interest income and noninterest income).
(8)
Includes the inter-segment offset for inter-segment loan premiums that the Retail Banking and Financial Services segment recognized from the transfer of portfolio loans from the Mortgage Banking segment.
(9)
Includes the impact to the allowance for loan and lease losses of $455 million that results from the difference between the long-term, normalized net charge-off ratio used to assess expected loan and lease losses for the operating segments and the "losses inherent in the loan portfolio" methodology used by the Company.

20


Note 8: Restatement of Financial Statements

        During the fourth quarter of 2003, the Company concluded that the inclusion of certain components (i.e. deferred acquisition costs and claims stabilization reserves) in the cash surrender value of its bank-owned life insurance policies was incorrect.

        Deferred acquisition costs represent anticipated annual refunds of a lump-sum payment that the Company made to insurers at the inception of the policies to cover the insurers' related federal tax exposure. As the insurers realize the tax benefits of the acquisition costs over a 10-year period, the initial lump-sum payment is refunded to the Company. As the Company expects to receive a full refund of the initial lump-sum payment, the Company previously recorded the initial payment to the insurers as an asset. However, since the contractual agreement indicates the refunds will be made at the insurer's discretion, the immediate recognition of an asset was determined to not be appropriate. Under the revised accounting policy the Company records an expense for the initial lump-sum payments and records income as the payments are refunded.

        Claims stabilization reserves represent funds that have been set aside by the insurer from income earned on investments to be used to fund the Company's self-insured portion of death benefit payments. Provided that the Company holds the policies until all benefit payments have been made, all funds will be remitted to the Company. Since the Company has the intent and ability to hold those policies until such time, the Company previously recorded increases to claims stabilization reserves as assets and recognized income. However, in the event that the Company does not hold the policies until all benefit payments have been made, such funds may not be remitted to the Company. Accordingly, the Company has changed its accounting policy, which now defers the recognition of this asset until benefit payments or refunds from that reserve are received.

        The financial statement effect of the previous accounting treatment resulted in the overstatement of the cash surrender value component of the insurance policies and had the corresponding effect of overstating other noninterest income. Thus, the ensuing restatement decreased other assets and retained earnings by $83 million as of June 30, 2003. The Company has corrected its accounting for all affected prior reporting periods. The table below shows the impact of the restatements on net income and basic and diluted earnings per share for the three and six months ended June 30, 2003:

 
 Three Months
Ended
June 30, 2003

 Six Months
Ended
June 30, 2003

 
 
 (in millions, except per
share amounts)

 
Net Income:       
 Net income as previously reported $1,020 $2,023 
 Restatement adjustment  (3) (9)
  
 
 
 Net income as restated $1,017 $2,014 
  
 
 
Basic Earnings Per Share:       
 Net income as previously reported $1.12 $2.21 
 Restatement adjustment    (0.01)
  
 
 
 Net income as restated $1.12 $2.20 
  
 
 
Diluted Earnings Per Share:       
 Net income as previously reported $1.10 $2.17 
 Restatement adjustment  (0.01) (0.01)
  
 
 
 Net income as restated $1.09 $2.16 
  
 
 

21


MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

    Restatement of Financial Statements

        During the fourth quarter of 2003, Washington Mutual, Inc. (together with its subsidiaries "Washington Mutual," or the "Company") concluded that the inclusion of certain components (i.e. deferred acquisition costs and claims stabilization reserves) in the cash surrender value of its bank-owned life insurance policies was incorrect. The accounting policy the Company previously used resulted in the overstatement of the cash surrender value of the policies and, accordingly, other noninterest income. This restatement also decreased other assets, and correspondingly, retained earnings by $83 million as of June 30, 2003. The restatement only affects periods commencing with the second quarter of 2000 when the policies were first acquired and had no tax effect. The Company has corrected its accounting for all affected prior reporting periods.

    Discontinued Operations

        On November 24, 2003 the Company announced a definitive agreement to sell its subsidiary, Washington Mutual Finance Corporation, for approximately $1.30 billion in cash. This sale was completed during the first quarter of 2004. Accordingly, Washington Mutual Finance is presented in this report as a discontinued operation with the results of operations and cash flows segregated from the Company's results of continuing operations for all periods presented on the Consolidated Statements of Income, Cash Flows and Notes to the Consolidated Financial Statements as well as the tables presented herein, unless otherwise noted. Likewise, the assets and liabilities of Washington Mutual Finance are presented as separate captions on the Consolidated Statements of Financial Condition.

Cautionary Statements

        Our Form 10-Q and other documents that we file with the Securities and Exchange Commission ("SEC") contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as "expects," "anticipates," "intends," "plans," "believes," "seeks," "estimates," or words of similar meaning, or future or conditional verbs such as "will," "would," "should," "could" or "may."

        Forward-looking statements provide our expectations or predictions of future conditions, events or results. They are not guarantees of future performance. By their nature, forward-looking statements are subject to risks and uncertainties. These statements speak only as of the date they are made. We do not undertake to update forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made. There are a number of factors, many of which are beyond our control, that could cause actual conditions, events or results to differ significantly from those described in the forward-looking statements. Some of these factors are:

    General business and economic conditions may significantly affect our earnings;

    If we are unable to effectively manage the volatility of our mortgage banking business, our earnings could be adversely affected;

    If we are unable to fully realize the operational and systems efficiencies sought to be achieved from our business segment realignment and our cost containment initiative, our earnings could be adversely affected;

    We face competition for loans and deposits from banking and nonbanking companies and national mortgage companies; and

    Changes in the regulation of financial services companies and housing government-sponsored enterprises could adversely affect our business.

22


    Overview

            Net income for the second quarter of 2004 was $489 million, or $.55 per diluted share, a decrease from $995 million, or $1.07 per diluted share from continuing operations for the second quarter of 2003.

            Home loan mortgage banking income declined from $531 million in the first quarter of 2004 to zero in the second quarter due to increases in mortgage interest rates during the quarter. At June 30, 2004, the 30-year conforming Freddie Mac fixed mortgage rate was 6.29%, an increase of 84 basis points from 5.45% at March 31, 2004. The performance of the Company's MSR asset, net of hedging and risk management activities was adversely impacted by the sharp increase in rates. As interest rates increased, basis spreads between mortgage rates and interest rate swap indices tightened, resulting in losses on MSR hedging and risk management derivatives that exceeded the increase in value of the MSR.

            An important factor affecting the value of the MSR is the estimated prepayment speed of the underlying loan servicing portfolio. As interest rates increase the propensity for loans to be prepaid decreases as there is less incentive for customers to refinance. This lengthens the expected life of the loan and thus increases the value of the MSR. However, when interest rates increase beyond a point where the coupon rates in the loan servicing portfolio are lower than current market rates, the sensitivity of the MSR to further interest rate increases diminishes. At June 30, 2004, the weighted average coupon rate (annualized) of the loan servicing portfolio was 5.93%, 36 basis points below the 30-year conforming Freddie Mac fixed mortgage rate on that date. The corresponding MSR derivative instruments, in contrast, declined in value in a more linear fashion. Accordingly, these factors caused the decline in value of the derivatives to outpace the increase in value of the MSR.

            The Company began applying fair value hedge accounting treatment to most of its MSR asset on April 1, 2004. To the extent that the hedging relationship is determined to be highly effective, this treatment requires changes in value of the hedging derivatives to be offset by changes in fair value of the hedged MSR. Unlike lower of cost or market value accounting, the recorded value of the hedged MSR may exceed its original cost basis. Had the Company not applied fair value hedge accounting treatment to the MSR asset in the second quarter, the Company estimates that the aggregate amount of MSR valuation changes would have decreased from $1.93 billion to $1.77 billion, which would have decreased noninterest income by approximately $165 million.

            The following table presents the aggregate valuation adjustments for the MSR and the corresponding hedging and risk management derivative instruments during the first and second quarters of 2004 as well as the six months ended June 30, 2004:

     
     Quarter Ended
     Six Months
    Ended

     
     
     June 30,
    2004

     March 31,
    2004

     June 30,
    2004

     
     
     (in millions)

     
    Statement No. 133 MSR accounting valuation adjustments $1,707 $ $1,707 
    Change in value of MSR accounted for under lower of aggregate cost or market value methodology  227  (606) (379)
      
     
     
     
     Total MSR valuation changes  1,934  (606) 1,328 
    Statement No. 133 fair value hedging adjustments  (1,985)   (1,985)
    Revaluation gain (loss) from derivatives – MSR risk management  (322) 1,108  786 
    Net settlement income from certain interest-rate swaps  195  160  355 
      
     
     
     
     Net valuation changes in hedging and risk management instruments  (2,112) 1,268  (844)
      
     
     
     
      Total changes in MSR valuation, net of hedging and risk management instruments $(178)$662 $484 
      
     
     
     

    23


            Gain from mortgage loans, net of risk management instruments increased to $255 million, compared with a net gain of $105 million in the first quarter of 2004. Rates experienced a brief decline during March of 2004, spurring a small refinancing surge and resulting in an increase in home loan volume to $63.15 billion in the second quarter of 2004, up from $50.50 billion in the preceding quarter. However, as mortgage rates subsequently increased, the U.S. mortgage refinance index (seasonally adjusted) declined by 71% between April 1 and June 30, 2004, resulting in much lower home loan application volume during the latter part of the second quarter. Recent forecasts of mortgage industry home loan volume for the second half of 2004 have also been revised downward in anticipation of a continuing slowdown in refinancing activity. As the Company expects the trend of a sustained higher interest rate environment to continue for the remainder of 2004, we expect gain from mortgage loans to decline as home loan volume diminishes.

            A prominent management priority continues to be the cost containment initiative, originally announced in the fourth quarter of 2003. As of June 30, 2004, this initiative has resulted in cumulative headcount reductions of approximately 5,000, excluding temporary and contract workers, with approximately 1,300 additional employees who received termination notices as of that date. This initiative, which is not expected to be completed until the middle of 2005, is primarily directed at reducing the fixed cost structure of the mortgage banking business through employee headcount reductions and facilities closures. Until the cost structure approaches a level that is commensurate with the cost structures of other mortgage banking industry leaders, the profitability and the competitive position of our mortgage banking business will be adversely affected. The primary components of noninterest expense that are impacted by this initiative are compensation and benefits due to headcount reductions and severance charges associated with those reductions, and occupancy and equipment expenses due to facilities closures. A significant milestone within this initiative occurred in July 2004, when the Company completed its conversion of all home loan customer records onto a single servicing system.

            In July 2004, the Company announced that approximately 2,500 additional mortgage banking positions are to be eliminated by the end of the year. The Company also announced in July 2004 that its mortgage banking business will concentrate its activities in markets in which the Company believes it can optimize its retail banking cross-selling opportunities. Customers outside of these markets will continue to be served through existing wholesale and correspondent lending relationships. This initiative resulted in the sale of 94 retail mortgage lending offices in August 2004, with six additional offices expected to be closed or sold by September 30, 2004.

            In July 2004, the Company announced that the Commercial Group is exiting certain activities that are no longer strategically aligned with the Group's business objectives. These activities include home construction loans made to builders and commercial loans made to companies whose annual revenues typically exceed $5 million. This initiative will result in the closure, over time, of approximately 50 commercial banking locations and the elimination of approximately 850 positions.

            Ultimately, the reduced expenses to be realized in 2004 from the cost containment initiative are expected to offset this year's incremental costs from the continuing expansion of the retail banking franchise, thus producing a noninterest expense run rate in 2004 that is essentially flat when compared to the total noninterest expense incurred in 2003.

            The net interest margin was 2.86% for the second quarter of 2004, a decline of 36 basis points from the second quarter of 2003 as yields on interest-earning assets continued to decline, primarily from the sales and runoff of higher yielding debt securities and loans during the second half of 2003 and the first part of 2004. On a sequential quarter basis, the margin declined by only three basis points, as it was sustained by the first quarter 2004 termination of approximately $5 billion in higher costing floating-rate Federal Home Loan Bank ("FHLB") advances, along with certain interest rate swaps that had been used to synthetically convert these borrowings to fixed-rate instruments. The sequential quarter performance of the margin also benefited from a significant increase in average noninterest-bearing custodial and escrow

    24



    deposits, which resulted from the brief increase in refinancing activity during the earlier part of the second quarter. Although the Company expects the margin for the full year of 2004 to fall toward the lower end of our long-term target range of 2.80% to 3.10%, the margin for the subsequent quarters in 2004 is expected to dip below this low point as a result of the Federal Reserve's recent 25 basis point increase in the targeted federal funds rate and due to the significant decline in custodial and escrow deposits at the end of the second quarter, which occurred due to the diminishing levels of refinancing activity. At June 30, 2004, custodial and escrow deposits were $4.18 billion lower than the quarterly average. The margin may face further pressure if the future performance of the domestic economy prompts the Federal Reserve to initiate further rate increases.

            The Company continued to make progress in deepening its retail banking market penetration, as more than 200 net new retail banking stores were opened during the past twelve months and the number of retail checking accounts grew by nearly 800,000 during that period, which contributed to a $53 million increase in depositor and other retail banking fees in the second quarter of 2004 as compared with the same quarter in 2003. During the quarter the Company opened 61 net new retail banking stores, including 20 in the Company's newest market, Tampa-St. Petersburg, Florida and 20 in Chicago, Illinois.

    CONTROLS AND PROCEDURES

      Disclosure Controls and Procedures

            The Company's management, under the direction of the Company's Chief Executive Officer and Chief Financial Officer, has evaluated the effectiveness of the Company's disclosure controls and procedures as of the end of the period covered by this report. Based on such evaluation, the Company's Chief Executive Officer and Chief Financial Officer have concluded that, as of the end of such period, the Company's disclosure controls and procedures are effective in recording, processing, summarizing and reporting, on a timely basis, information required to be disclosed by the Company in the reports that it files or furnishes under the Securities Exchange Act of 1934.

            We review and evaluate the design and effectiveness of our disclosure controls and procedures on an ongoing basis and improve our controls and procedures over time and correct any deficiencies that we may discover. While we believe the present design of our disclosure controls and procedures is effective, future events affecting our business may cause us to modify our disclosure controls and procedures.

      Internal Control Over Financial Reporting

            There have not been any changes in the Company's internal control environment over financial reporting during the second quarter of 2004 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.

    Critical Accounting Policies

            The preparation of financial statements in accordance with accounting principles generally accepted in the United States of America requires management to make a number of judgments, estimates and assumptions that affect the reported amount of assets, liabilities, income and expenses in our Consolidated Financial Statements and accompanying notes. We believe that the judgments, estimates and assumptions used in the preparation of our Consolidated Financial Statements are appropriate given the factual circumstances as of June 30, 2004.

            Various elements of our accounting policies, by their nature, are inherently subject to estimation techniques, valuation assumptions and other subjective assessments. In particular, we have identified three accounting policies that, due to the judgments, estimates and assumptions inherent in those policies, and the sensitivity of our Consolidated Financial Statements to those judgments, estimates and assumptions, are critical to an understanding of our Consolidated Financial Statements. These policies relate to the

    25



    valuation of our MSR, the methodology that determines our allowance for loan and lease losses and the assumptions used in the calculation of our net periodic benefit cost. Management has discussed the development and selection of these critical accounting policies with the Audit Committee of our Board of Directors. The Company no longer considers its accounting policy for interest rate lock commitments on loans to be held for sale to be critical as the valuation of the expected servicing rights that the Company retains when the underlying loans are sold is no longer recognized at the issuance of the rate lock as a result of the guidance issued in SEC Staff Accounting Bulletin No. 105.

            These policies and the judgments, estimates and assumptions are described in greater detail in the Company's 2003 Annual Report on Form 10-K/A in the "Critical Accounting Policies" section of Management's Discussion and Analysis and in Note 1 to the Consolidated Financial Statements – "Summary of Significant Accounting Policies."

    Recently Issued Accounting Standards

            In March of 2004, the Emerging Issues Task Force ("EITF") reached consensus on the guidance provided in EITF Issue No. 03-1, The Meaning of Other-Than-Temporary Impairment and its Application to Certain Investments. Among other investments, this guidance is applicable to debt and equity securities that are within the scope of Statement No. 115, Accounting for Certain Investments in Debt and Equity Securities. EITF 03-1 specifies that an impairment would be considered other-than-temporary unless (a) the investor has the ability and intent to hold an investment for a reasonable period of time sufficient for the recovery of the fair value up to (or beyond) the cost of the investment and (b) evidence indicating that the cost of the investment is recoverable within a reasonable period of time outweighs evidence to the contrary. A company's liquidity and capital requirements should be considered when assessing its intent and ability to hold an investment for a reasonable period of time that would allow the fair value of the investment to recover up to or beyond its cost. Although not presumptive, a pattern of selling investments prior to the forecasted fair value recovery may call into question a company's intent. In addition, the severity and duration of the impairment should also be considered when determining whether the impairment is other-than-temporary. This new guidance is effective for reporting periods beginning after June 15, 2004 and the Company is currently evaluating the impact this guidance will have on its process for determining whether other-than-temporary declines exist within its debt and equity investment securities portfolio. Adoption of this guidance may accelerate the recognition of losses from declines in value on debt securities due to interest rates; however, it is not anticipated to have a significant impact on stockholders' equity as changes in market value of available-for-sale securities are already included in Accumulated Other Comprehensive Income.

    26


    Summary Financial Data

     
     Three Months Ended
    June 30,

     Six Months Ended
    June 30,

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions, except per share amounts)

     
    Profitability             
     Net interest income $1,794 $1,986 $3,526 $3,978 
     Net interest margin  2.86% 3.22% 2.88% 3.25%
     Noninterest income $894 $1,526 $2,131 $2,821 
     Noninterest expense  1,848  1,850  3,728  3,496 
     Net income  489  1,017  1,536  2,014 
     Basic earnings per common share:             
      Income from continuing operations $0.57 $1.09 $1.32 $2.15 
      Income from discontinued operations, net    0.03  0.46  0.05 
      
     
     
     
     
       Net income  0.57  1.12  1.78  2.20 
     Diluted earnings per common share:             
      Income from continuing operations $0.55 $1.07 $1.29 $2.12 
      Income from discontinued operations, net    0.02  0.45  0.04 
      
     
     
     
     
       Net income  0.55  1.09  1.74  2.16 
     Basic weighted average number of common shares outstanding (in thousands)  860,496  910,921  861,898  915,974 
     Diluted weighted average number of common shares outstanding (in thousands)  883,414  929,386  884,940  932,109 
     Dividends declared per common share $0.43 $0.30  0.85 $0.59 
     Return on average assets(1)  0.69% 1.43% 1.11% 1.43%
     Return on average common equity(1)  9.63  19.26  15.21  19.35 
     Efficiency ratio(2)(3)  68.77  52.66  65.92  51.42 
    Asset Quality             
     Nonaccrual loans(4)(5) $1,396 $1,893 $1,396 $1,893 
     Foreclosed assets(5)  286  307  286  307 
      
     
     
     
     
      Total nonperforming assets(5) $1,682 $2,200 $1,682 $2,200 
     Nonperforming assets/total assets(5)  0.60% 0.78% 0.60% 0.78%
     Restructured loans(5) $79 $89 $79 $89 
      
     
     
     
     
      Total nonperforming assets and restructured loans(5)  1,761  2,289  1,761  2,289 
     Allowance for loan and lease losses(5)  1,293  1,530  1,293  1,530 
     Allowance as a percentage of total loans held in portfolio(5)  0.66% 1.02% 0.66% 1.02%
     Provision for loan and lease losses $60 $81 $116 $169 
     Net charge-offs  24  81  70  139 
    Capital Adequacy(5)             
     Stockholders' equity/total assets  7.31% 7.41% 7.31% 7.41%
     Tangible common equity(6)/total tangible assets(6)  5.32  5.26  5.32  5.26 
     Estimated total risk-based capital/risk-weighted assets(7)  10.39  11.68  10.39  11.68 
    Per Common Share Data             
     Book value per common share(5)(8) $23.51 $23.13 $23.51 $23.13 
     Market prices:             
      High  44.25  43.90  45.28  43.90 
      Low  38.47  35.68  38.47  32.98 
      Period end  38.64  41.30  38.64  41.30 

    (1)
    Includes income from continuing and discontinued operations for the three months ended June 30, 2003 and six months ended June 30, 2004 and 2003.
    (2)
    Based on continuing operations.
    (3)
    The efficiency ratio is defined as noninterest expense, divided by total revenue (net interest income and noninterest income).
    (4)
    Excludes nonaccrual loans held for sale.
    (5)
    As of quarter end.
    (6)
    Excludes unrealized net gain/loss on available-for-sale securities and derivatives, goodwill and intangible assets, but includes MSR.
    (7)
    Estimate of what the total risk-based capital ratio would be if Washington Mutual, Inc. was a bank holding company that is subject to Federal Reserve Board capital requirements.
    (8)
    Excludes 6,000,000 shares held in escrow at June 30, 2004, and 17,100,000 shares held in escrow at June 30, 2003.

    27


    Summary Financial Data (Continued)

     
     Three Months Ended
    June 30,

     Six Months Ended
    June 30,

     
     2004
     2003
     2004
     2003
     
     (dollars in millions, except per share amounts)

    Supplemental Data            
     Average balance sheet:            
      Total loans held for sale $31,694 $51,519 $27,776 $49,422
      Total loans held in portfolio  191,214  147,708  186,041  146,205
      Total interest-earning assets  251,264  246,851  245,621  244,831
      Total assets  283,940  284,037  277,673  282,398
      Total interest-bearing deposits  127,670  120,144  125,503  119,560
      Total noninterest-bearing deposits  37,136  43,536  33,877  41,249
      Total stockholders' equity  20,288  21,112  20,188  20,819
     Period-end balance sheet:            
      Loans held for sale  26,409  44,870  26,409  44,870
      Loans held in portfolio, net of allowance for loan and lease losses  194,636  148,520  194,636  148,520
      Total assets  278,544  283,120  278,544  283,120
      Total deposits  162,466  166,457  162,466  166,457
      Total stockholders' equity  20,369  20,978  20,369  20,978
     Loan volume:            
      Home loans:            
       Adjustable rate  29,753  24,847  51,575  48,278
       Fixed rate  26,076  80,107  47,640  152,139
       Specialty mortgage finance(1)  7,323  4,658  14,436  9,187
      
     
     
     
        Total home loan volume  63,152  109,612  113,651  209,604
      Total loan volume  79,521  121,625  141,686  230,404
      Home loan refinancing(2)  40,201  87,772  73,434  170,404
      Total refinancing(2)  42,244  89,881  77,171  173,925

    (1)
    Represents purchased Specialty Mortgage Finance loan portfolios and mortgages originated by Long Beach Mortgage Company.

    (2)
    Includes loan refinancing entered into by both new and pre-existing loan customers.

    Earnings Performance from Continuing Operations

      Net Interest Income

            Net interest income decreased predominantly from contraction of the net interest margin, which declined by 36 and 37 basis points to 2.86% and 2.88% for the three and six months ended June 30, 2004 from 3.22% and 3.25% for the same periods in 2003, as yields on interest-earning assets continue to decline, primarily as a result of the sales and runoff of higher yielding loans and debt securities during the second half of 2003 and the first part of 2004. The decline in the net interest margin was partially offset by decreases in the cost of deposits. In particular, the average rate paid on interest-bearing checking (Platinum) accounts decreased to 1.39% from 1.89% on an average balance of $61.77 billion and $54.94 billion for the three months ended June 30, 2004 and 2003, and decreased to 1.38% from 1.99% on an average balance of $62.07 billion and $53.68 billion for the six months ended June 30, 2004 and 2003. Further offsetting the decline in the net interest margin was the termination of higher cost FHLB advances along with the termination of swaps hedging those advances. This contributed to the decrease in FHLB funding costs of 68 basis points, from 2.56% at the end of the second quarter 2003 to 1.88% at the end of the second quarter 2004.

            Interest rate contracts, including embedded derivatives, held for asset/liability interest rate risk management purposes decreased net interest income by $74 million and $201 million for the three and six months ended June 30, 2004, compared with $156 million and $304 million for the same periods in 2003.

    28



            Detailed average balances of interest and noninterest-earning assets as well as interest income and expense and the weighted average interest rates, were as follows:

     
     Three Months Ended June 30,
     
     2004
     2003
     
     Average
    Balance

     Rate
     Interest
    Income

     Average
    Balance

     Rate
     Interest
    Income

     
      
     (dollars in millions)

      
      
    Assets                
    Interest-earning assets:                
     Federal funds sold and securities purchased under agreements to resell $1,030 1.14%$3 $3,448 1.29%$11
     Available-for-sale securities(1):                
      Mortgage-backed securities  9,887 3.92  97  24,087 5.22  314
      Investment securities  11,975 2.76  83  14,880 4.14  154
     Loans held for sale(2)  31,694 5.00  396  51,519 5.38  693
     Loans held in portfolio(2)(3):                
      Loans secured by real estate:                
       Home  105,360 4.12  1,086  83,426 4.95  1,033
       Purchased specialty mortgage finance  15,361 4.77  183  10,475 5.50  144
      
       
     
       
         Total home loans  120,721 4.20  1,269  93,901 5.01  1,177
       Home equity loans and lines of credit  33,716 4.53  381  19,238 5.13  246
       Home construction:                
        Builder(4)  1,211 4.35  13  1,103 4.77  13
        Custom(5)  1,299 6.16  20  927 7.48  17
       Multi-family  20,809 4.97  259  19,036 5.34  255
       Other real estate  6,502 6.05  98  7,306 6.25  114
      
       
     
       
         Total loans secured by real estate  184,258 4.43  2,040  141,511 5.15  1,822
      Consumer  927 9.92  23  1,253 8.93  28
      Commercial business  6,029 3.83  58  4,944 4.38  55
      
       
     
       
         Total loans held in portfolio  191,214 4.44  2,121  147,708 5.16  1,905
     Other  5,464 3.84  52  5,209 4.69  61
      
       
     
       
         Total interest-earning assets  251,264 4.38  2,752  246,851 5.08  3,138
    Noninterest-earning assets:                
     Mortgage servicing rights  7,128       4,754     
     Goodwill  6,196       6,196     
     Other(6)  19,352       26,236     
      
          
         
         Total assets $283,940      $284,037     
      
          
         

    (This table is continued on the next page.)


    (1)
    The average balance and yield are based on average amortized cost balances.

    (2)
    Nonaccrual loans are included in the average loan amounts outstanding.

    (3)
    Interest income for loans held in portfolio includes amortization of net deferred loan origination costs of $91 million and $76 million for the three months ended June 30, 2004 and 2003.

    (4)
    Represents loans to builders for the purpose of financing the acquisition, development and construction of single-family residences for sale.

    (5)
    Represents construction loans made directly to the intended occupant of a single-family residence.

    (6)
    Includes assets of continuing and discontinued operations for the quarter ended June 30, 2003.

    29


    (Continued from the previous page.)

     
     Three Months Ended June 30,
     
     2004
     2003
     
     Average
    Balance

     Rate
     Interest
    Expense

     Average
    Balance

     Rate
     Interest
    Expense

     
      
     (dollars in millions)

      
      
    Liabilities                
    Interest-bearing liabilities:                
     Deposits:                
      Interest-bearing checking deposits $65,468 1.28%$208 $60,597 1.74%$262
      Savings and money market deposits  29,328 0.82  60  28,229 0.98  69
      Time deposits  32,874 2.31  190  31,318 2.77  217
      
       
     
       
       Total interest-bearing deposits  127,670 1.44  458  120,144 1.83  548
     Federal funds purchased and commercial paper  3,029 1.07  8  2,972 1.27  10
     Securities sold under agreements to repurchase  17,004 2.28  98  20,040 2.66  134
     Advances from Federal Home Loan Banks  59,233 1.88  281  51,916 2.56  334
     Other  12,774 3.56  113  13,297 3.80  126
      
       
     
       
       Total interest-bearing liabilities  219,710 1.74  958  208,369 2.21  1,152
           
          
    Noninterest-bearing sources:                
     Noninterest-bearing deposits  37,136       43,536     
     Other liabilities(7)  6,806       11,020     
     Stockholders' equity  20,288       21,112     
      
          
         
       Total liabilities and stockholders' equity $283,940      $284,037     
      
          
         
    Net interest spread and net interest income    2.64 $1,794    2.87 $1,986
           
          
    Impact of noninterest-bearing sources    0.22       0.35   
    Net interest margin    2.86       3.22   

    (7)
    Includes liabilities of continuing and discontinued operations for the quarter ended June 30, 2003.

    30


     
     Six Months Ended June 30,
     
     2004
     2003
     
     Average
    Balance

     Rate
     Interest
    Income

     Average
    Balance

     Rate
     Interest
    Income

     
     (dollars in millions)

    Assets                
    Interest-earning assets:                
     Federal funds sold and securities purchased under agreements to resell $1,028 1.24%$6 $4,286 1.27%$27
     Available-for-sale securities(1):                
      Mortgage-backed securities  9,943 4.14  205  25,142 5.26  661
      Investment securities  15,524 3.08  239  14,903 4.34  323
     Loans held for sale(2)  27,776 5.21  724  49,422 5.51  1,361
     Loans held in portfolio(2)(3):                
      Loans secured by real estate:                
       Home  104,025 4.18  2,174  83,255 5.08  2,116
       Purchased specialty mortgage finance  14,689 4.98  366  10,286 5.72  294
      
       
     
       
         Total home loans  118,714 4.28  2,540  93,541 5.15  2,410
       Home equity loans and lines of credit  31,489 4.62  725  18,248 5.28  480
       Home construction:                
        Builder(4)  1,164 4.38  26  1,080 4.90  27
        Custom(5)  1,249 6.16  38  923 7.61  35
       Multi-family  20,592 5.02  517  18,758 5.50  516
       Other real estate  6,546 5.91  194  7,525 6.30  237
      
       
     
       
         Total loans secured by real estate  179,754 4.50  4,040  140,075 5.29  3,705
      Consumer  962 10.04  48  1,293 8.94  57
      Commercial business  5,325 3.91  105  4,837 4.42  107
      
       
     
       
         Total loans held in portfolio  186,041 4.51  4,193  146,205 5.30  3,869
     Other  5,309 4.00  106  4,873 5.16  125
      
       
     
       
         Total interest-earning assets  245,621 4.46  5,473  244,831 5.20  6,366
    Noninterest-earning assets:                
     Mortgage servicing rights  6,500       5,103     
     Goodwill  6,196       6,202     
     Other(6)  19,356       26,262     
      
          
         
         Total assets $277,673      $282,398     
      
          
         

    (This table is continued on the next page.)


    (1)
    The average balance and yield are based on average amortized cost balances.

    (2)
    Nonaccrual loans are included in the average loan amounts outstanding.

    (3)
    Interest income for loans held in portfolio includes amortization of net deferred loan origination costs of $160 million and $134 million for the six months ended June 30, 2004 and 2003.

    (4)
    Represents loans to builders for the purpose of financing the acquisition, development and construction of single-family residences for sale.

    (5)
    Represents construction loans made directly to the intended occupant of a single-family residence.

    (6)
    Includes assets of continuing and discontinued operations for the six months ended June 30, 2003.

    31


    (Continued from the previous page.)

     
     Six Months Ended June 30,
     
     2004
     2003
     
     Average
    Balance

     Rate
     Interest
    Expense

     Average
    Balance

     Rate
     Interest
    Expense

     
     (dollars in millions)

    Liabilities                
    Interest-bearing liabilities:                
     Deposits:                
      Interest-bearing checking deposits $66,449 1.28%$422 $59,416 1.83%$538
      Savings and money market deposits  28,122 0.79  110  28,056 1.03  143
      Time deposits  30,932 2.39  369  32,088 2.85  454
      
       
     
       
       Total interest-bearing deposits  125,503 1.44  901  119,560 1.91  1,135
     Federal funds purchased and commercial paper  3,261 1.07  18  2,339 1.29  15
     Securities sold under agreements to repurchase  19,479 2.08  205  20,205 2.71  274
     Advances from Federal Home Loan Banks  56,077 2.07  586  53,869 2.64  712
     Other  13,403 3.56  237  13,694 3.66  252
      
       
     
       
       Total interest-bearing liabilities  217,723 1.79  1,947  209,667 2.29  2,388
           
          
    Noninterest-bearing sources:                
     Noninterest-bearing deposits  33,877       41,249     
     Other liabilities(7)  5,885       10,663     
     Stockholders' equity  20,188       20,819     
      
          
         
       Total liabilities and stockholders' equity $277,673      $282,398     
      
          
         
    Net interest spread and net interest income    2.67 $3,526    2.91 $3,978
           
          
    Impact of noninterest-bearing sources    0.21       0.34   
    Net interest margin    2.88       3.25   

    (7)
    Includes liabilities of continuing and discontinued operations for the six months ended June 30, 2003.

    32


      Noninterest Income

            Noninterest income from continuing operations consisted of the following:

     
     Three Months Ended June 30,
      
     Six Months Ended June 30,
      
     
     
     Percentage
    Change

     Percentage
    Change

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

     
    Home loan mortgage banking income (expense):                 
     Loan servicing income:                 
      Loan servicing fees $485 $593 (18)%$987 $1,206 (18)%
      Amortization of mortgage servicing rights  (546) (1,032)(47) (1,296) (2,000)(35)
      MSR valuation adjustments:                 
       MSR net ineffectiveness under Statement No. 133  (278)    (278)   
       MSR lower of cost or market adjustment  227  (309)  (379) (272)39 
      
     
       
     
       
        Net MSR valuation adjustments  (51) (309)(84) (657) (272)142 
      Other, net  (89) (161)(45) (155) (294)(47)
      
     
       
     
       
         Net home loan servicing expense  (201) (909)(78) (1,121) (1,360)(18)
     Revaluation gain (loss) from derivatives  (180) 598   862  815 6 
     Net settlement income from certain interest-rate swaps  192  84 129  359  224 61 
     Gain from mortgage loans  113  747 (85) 284  1,391 (80)
     Loan related income  76  91 (17) 147  166 (12)
     Gain from sale of originated mortgage-backed securities         1 (100)
      
     
       
     
       
         Total home loan mortgage banking income    611 (100) 531  1,237 (57)
    Depositor and other retail banking fees  507  454 12  969  875 11 
    Securities fees and commissions  105  100 6  212  189 12 
    Insurance income  57  48 20  118  94 26 
    Portfolio loan related income  103  111 (6) 190  227 (16)
    Gain from other available-for-sale securities  41  137 (70) 62  131 (53)
    Loss on extinguishment of borrowings  (1) (49)(99) (90) (136)(34)
    Other income  82  114 (29) 139  204 (32)
      
     
       
     
       
         Total noninterest income $894 $1,526 (41)$2,131 $2,821 (24)
      
     
       
     
       

      Home Loan Mortgage Banking Income

            The decrease in home loan servicing fees for the three and six months ended June 30, 2004 was the result of the decrease in our loans serviced for others portfolio and a decline in the weighted average servicing fee. Our loans serviced for others portfolio decreased as the Company's loan volume mix began to shift from salable production to balance sheet portfolio lending during the second half of 2003 due to the end of the refinancing boom. This caused the volume of new, salable loan production to be lower than the paydown rate of the servicing portfolio.

            The weighted average servicing fee decreased from 36 basis points at June 30, 2003 to 34 basis points at June 30, 2004 largely due to transactions entered into, from time to time, in which a portion of the future contractual servicing cash flows are securitized and sold to third parties. These transactions decreased the net MSR balance by $248 million during the twelve months ending June 30, 2004, but had no impact on the unpaid principal balance of the loans serviced for others portfolio. Additionally, the Company has entered into loan sales and securitizations with certain government-sponsored and private enterprises in which it has retained a smaller servicing fee than is common in the industry. The smaller servicing fee leads to a lower value for the resulting MSR and greater cash proceeds when the loans or securities are sold.

    33



            The following table presents the aggregate valuation adjustments for the MSR and the corresponding hedging and risk management derivative instruments during the three and six months ended June 30, 2004 and 2003:

     
     Three Months Ended June 30,
     Six Months Ended June 30,
     
     
     2004
     2003
     2004
     2003
     
     
     (in millions)

     
    Statement No. 133 MSR accounting valuation adjustments $1,707 $ $1,707 $ 
    Change in value of MSR accounted for under lower of aggregate cost or market value methodology  227  (309) (379) (272)
      
     
     
     
     
     Total MSR valuation changes  1,934  (309) 1,328  (272)
    Statement No. 133 fair value hedging adjustments  (1,985)   (1,985)  
    Revaluation gain (loss) from derivatives – MSR risk management  (322) 745  786  1,157 
    Net settlement income from certain interest-rate swaps  195  84  355  224 
      
     
     
     
     
      Net valuation change in hedging and risk management instruments  (2,112) 829  (844) 1,381 
      
     
     
     
     
       Total change in MSR valuation, net of hedging and risk management instruments $(178)$520 $484 $1,109 
      
     
     
     
     

            The following tables separately present the risk management results associated with the economic hedges of MSR, loans held for sale and other risk management activities included within noninterest income for the three and six months ended June 30, 2004 and June 30, 2003:

     
     Three Months Ended June 30, 2004
     Six Months Ended June 30, 2004
     
     MSR
     Loans
    Held
    for Sale

     Other
     Total
     MSR
     Loans
    Held
    for Sale

     Other
     Total
     
     (in millions)

    Revaluation gain (loss) from derivatives $(322)$142 $ $(180)$786 $76 $ $862
    Net settlement income (loss) from certain interest-rate swaps  195  (3)   192  355  4    359
    Gain from other available-for-sale securities      41  41  5    57  62
      
     
     
     
     
     
     
     
     Total $(127)$139 $41 $53 $1,146 $80 $57 $1,283
      
     
     
     
     
     
     
     
     
     Three Months Ended
    June 30, 2003

     Six Months Ended June 30, 2003
     
     MSR
     Loans
    Held
    for Sale

     Other
     Total
     MSR
     Loans
    Held
    for Sale

     Other
     Total
     
     (in millions)

    Revaluation gain (loss) from derivatives $745 $(147)$ $598 $1,157 $(342)$ $815
    Net settlement income from certain interest-rate swaps  84      84  224      224
    Gain (loss) from other available-for-sale securities  140    (3) 137  140    (9) 131
      
     
     
     
     
     
     
     
     Total $969 $(147)$(3)$819 $1,521 $(342)$(9)$1,170
      
     
     
     
     
     
     
     

            Revaluation gain (loss) from derivatives is the earnings impact of the changes in fair value from certain derivatives where the Company either has not attempted to achieve, or has attempted but did not achieve, hedge accounting treatment under Statement of Financial Accounting Standards ("Statement") No. 133.

            The Company began applying fair value hedge accounting treatment, as prescribed by Statement No. 133, as of April 1, 2004 to most of its MSR. Applying fair value hedge accounting to the MSR results in the changes in fair value of the hedging derivatives to be netted against the changes in fair value of the hedged MSR, to the extent the hedge relationship is determined to be highly effective. We use standard

    34



    statistical methods of correlation to determine if the results of the changes in value of the hedging derivative and the hedged item meet the Statement No. 133 criteria for a highly effective hedge accounting relationship. Unlike the lower of cost or market value accounting methodology, the recorded value of the hedged MSR may exceed its original cost basis. The portion of the MSR in which the hedging relationship is determined not to be highly effective will continue to be accounted for at the lower of aggregate cost or market value.

            The total change in MSR valuation, net of hedging and risk management instruments was a loss of $178 million in the second quarter of 2004, compared with a gain of $520 million in the second quarter of 2003. The hedging performance of the MSR asset was affected by the significant increase in mortgage interest rates during the quarter. At June 30, 2004, the 30-year conforming Freddie Mac fixed mortgage rate was 6.29%, an increase of 84 basis points from 5.45% at March 31, 2004. As interest rates increased, basis spreads between mortgage rates and interest rate swap indices tightened, resulting in losses on MSR hedging and risk management derivatives that exceeded the increase in value of the MSR.

            An important factor affecting the value of the MSR is the estimated prepayment speed of the underlying loan servicing portfolio. As interest rates increase the propensity for loans to be prepaid decreases as there is less incentive for customers to refinance. This lengthens the expected life of the loan and thus increases the value of the MSR. However, when interest rates increase beyond a point where the coupon rates in the loan servicing portfolio are lower than current market rates, the sensitivity of the MSR to further interest rate increases diminishes. At June 30, 2004, the weighted average coupon rate (annualized) of the loan servicing portfolio was 5.93%, 36 basis points below the 30-year conforming Freddie Mac fixed mortgage rate on that date. The corresponding MSR derivative instruments, in contrast, declined in value in a more linear fashion. Accordingly, these factors caused the decline in value of the derivatives to outpace the increase in value of the MSR.

            MSR amortization expense was lower in the first half of 2004, compared with the same period in 2003, due to a decline in the high prepayment rates experienced in the first half of 2003 and the large other than temporary MSR impairment recorded in that year.

            During the second quarter of 2004, we recorded other than temporary MSR impairment of $388 million on the MSR asset. This amount was determined by applying an appropriate interest rate shock to the MSR in order to estimate the amount of the valuation allowance we may expect to recover in the foreseeable future. To the extent that the gross carrying value of the MSR, including the Statement No. 133 valuation adjustments, exceeded the estimated recoverable amount, that portion of the gross carrying value was written off as other than temporary impairment. The initial application of fair value hedge accounting treatment to most of the Company's MSR during the second quarter of 2004 effectively resulted in the Company recording much of the recovery in the value as a Statement No. 133 valuation adjustment. Absent the application of Statement 133 to the Company's MSR asset, most of the MSR recovery recognized during the second quarter would have been recorded as a reversal of the valuation allowance.

            The decrease in other home loan servicing expense for the three and six months ended June 30, 2004 resulted from lower loan pool expenses due to the reduction in refinancing activity. Loan pool expenses represent the amount of interest expense that the Company incurs for the elapsed time between the borrower payoff date and the next monthly investor pool cutoff date.

    35


            In measuring the fair value of MSR, we stratify the loans in our servicing portfolio based on loan type and coupon rate. For the portion of the MSR that is accounted for under the lower of aggregate cost or market value methodology, an impairment valuation allowance for a stratum is recorded when, and in the amount by which, its fair value is less than its gross carrying value. A reversal of the impairment allowance for a stratum is recorded when its fair value exceeds its net carrying value. However, a reversal in any particular stratum cannot exceed its valuation allowance. At June 30, 2004, we stratified the loans in our servicing portfolio as follows:

     
      
     June 30, 2004
     
     Rate Band
     Gross
    Carrying
    Value

     Valuation
    Allowance

     Net
    Carrying
    Value

     Fair
    Value

     
      
     (in millions)

    Primary Servicing:              
     Adjustable All loans $1,723 $461 $1,262 $1,262
     Government-sponsored enterprises 6.00% and below  3,324  459  2,865  2,865
     Government-sponsored enterprises 6.01% to 7.49%  1,838  729  1,109  1,109
     Government-sponsored enterprises 7.50% and above  249  92  157  157
     Government 6.00% and below  565  63  502  502
     Government 6.01% to 7.49%  670  231  439  439
     Government 7.50% and above  313  127  186  186
     Private 6.00% and below  536  62  474  474
     Private 6.01% to 7.49%  309  117  192  192
     Private 7.50% and above  115  33  82  82
        
     
     
     
      Total primary servicing    9,642  2,374  7,268  7,268
    Master servicing All loans  110  40  70  70
    Specialty home loans All loans  136    136  155
    Multi-family All loans  30  3  27  27
        
     
     
     
      Total   $9,918 $2,417 $7,501 $7,520
        
     
     
     

            At June 30, 2004, key economic assumptions and the sensitivity of the current fair value of home loan MSR to immediate changes in those assumptions were as follows:

     
     June 30, 2004
     
     
     Mortgage Servicing Rights
     
     
     Fixed-Rate
    Mortgage Loans

     Adjustable-Rate
    Mortgage Loans

      
     
     
     Government and
    Government-
    Sponsored
    Enterprises

     Privately
    Issued

     All
    Types

     Specialty
    Home Loans

     
     
      
     (dollars in millions)

      
     
    Fair value of home loan MSR $5,258 $748 $1,262 $155 
    Expected weighted-average life (in years)  4.2  4.2  3.9  2.7 

    Constant prepayment rate ("CPR")(1)

     

     

    14.22

    %

     

    15.21

    %

     

    19.10

    %

     

    30.40

    %
     Impact on fair value of 25% decrease in CPR $773 $132 $224 $27 
     Impact on fair value of 50% decrease in CPR  1,802  308  538  66 
     Impact on fair value of 25% increase in CPR  (600) (102) (167) (21)
     Impact on fair value of 50% increase in CPR  (1,079) (186) (296) (38)

    Discounted cash flow rate ("DCF")

     

     

    8.71

    %

     

    10.19

    %

     

    9.99

    %

     

    20.00

    %
     Impact on fair value of 10% decrease in DCF  n/a  n/a  n/a $5 
     Impact on fair value of 25% decrease in DCF $448 $71 $48  12 
     Impact on fair value of 50% decrease in DCF  980  156  155  n/a 
     Impact on fair value of 25% increase in DCF  (383) (59) (119) (10)
     Impact on fair value of 50% increase in DCF  (713) (109) (187) (18)

    (1)
    Represents the expected lifetime average.

    36


            These sensitivities are hypothetical and should be used with caution. As the table above demonstrates, our methodology for estimating the fair value of MSR is highly sensitive to changes in assumptions. For example, our determination of fair value uses anticipated prepayment speeds. Actual prepayment experience may differ and any difference may have a material effect on MSR fair value. Changes in fair value based on a variation in assumptions generally cannot be extrapolated because the relationship of the change in assumption to the change in fair value may not be linear. Also, in this table, the effect of a variation in a particular assumption on the fair value of the MSR is calculated without changing any other assumption; in reality, changes in one factor may be associated with changes in another (for example, increases in market interest rates may result in lower prepayments, but credit losses may increase), which may magnify or counteract the sensitivities. Thus, any measurement of MSR fair value is limited by the conditions existing and assumptions made as of a particular point in time. Those assumptions may not be appropriate if they are applied to a different point in time. Refer to "Market Risk Management" for discussion of how MSR prepayment risk is managed and to Note 1 to the Consolidated Financial Statements – "Summary of Significant Accounting Policies" in the Company's 2003 Annual Report on Form 10-K/A for further discussion of how MSR impairment is measured.

            The Company recorded a gain from mortgage loans, net of revaluation gain from derivatives used as loans held for sale risk management instruments, of $255 million and $360 million for the three and six months ended June 30, 2004, compared with a net gain of $600 million and $1.05 billion for the same periods in 2003. Historically low mortgage interest rates during the first part of 2003 generated extremely high levels of salable fixed-rate home loan volume, most of which was the result of refinancing activity. When the industry-wide refinancing boom ended later that year, customer preferences began to shift away from fixed-rate loans to adjustable-rate products. Accordingly, the Company's fixed-rate home loan volume declined from $155.07 billion in the first half of 2003 to $52.09 billion in the same period of 2004. Conversely, short-term adjustable-rate loan volume, which the Company generally retains in its loan portfolio, increased from $10.94 billion in the first half of 2003 to $31.21 billion in the same period of 2004.

            As part of its mortgage banking activities, the Company enters into commitments to originate or purchase loans whereby the interest rate on the loan is set prior to funding (rate lock commitments). Rate lock commitments on mortgage loans that are intended to be sold are considered to be derivatives. Changes in fair value that occur subsequent to the issuance of these rate lock commitments are recorded in gain from mortgage loans on the Consolidated Statements of Income. For all reporting periods prior to the first quarter of 2004, the amount of the expected servicing rights to be retained upon the sale of the loans was included in the initial valuation. In March 2004, SEC Staff Accounting Bulletin No. 105 ("SAB 105") was issued, which provided guidance regarding loan commitments that are intended to be sold. In this Bulletin, the SEC stated that the amount of the expected servicing rights should not be included when determining the fair value of interest rate lock commitments on mortgage loans that are intended to be sold. The guidance in SAB 105 must be applied to such interest rate locks issued after March 31, 2004. In anticipation of this Bulletin, the Company prospectively changed its accounting policy for rate lock commitments on January 1, 2004. Under the new policy, gains resulting from the valuation of expected servicing rights that had previously been recorded at the issuance of the rate lock are not recognized until the underlying loans are sold or securitized. Generally, loans held for sale are sold within 60 to 120 days after the issuance of the rate lock commitment.

            As part of its normal servicing activities, the Company repurchases delinquent mortgages contained within Government National Mortgage Association ("GNMA") loan servicing pools and, in general, resells them to secondary market participants. Accordingly, gains from the resale of these mortgages are reported as gain from mortgage loans. In one part of the Company's program, certain loans that have been 30 days past due for three consecutive months (referred to as "rolling 30 loans") are repurchased from GNMA and then resold in the secondary market. In the other, certain loans that have missed three consecutive payments are likewise purchased and resold. Gain from the sale of these loans was $45 million and $100 million for the three and six months ended June 30, 2004 and $152 million and $228 million for the

    37



    same periods in 2003. The Company does not have the option of repurchasing "rolling 30 loans" from pools created after January 1, 2003, but continues to make such purchases from previously created pools. Over time, we expect gains from the repurchase of "rolling 30 loans" to diminish as the pools that are eligible for repurchase are depleted.

            The fair value changes in loans held for sale and the offsetting changes in the derivative instruments used as fair value hedges are recorded within gain from mortgage loans when hedge accounting treatment is achieved. Loans held for sale where hedge accounting treatment is not achieved ("nonqualifying" loans held for sale) are not recorded at fair value and are instead recorded at the lower of aggregate cost or market value. Due to changes in the fair value of derivatives acquired to mitigate the risk of fair value changes to these nonqualifying loans, net gains of $142 million and $76 million were recognized as revaluation gains from derivatives during the three and six months ended June 30, 2004, compared with revaluation losses of $147 million and $342 million for the same periods in 2003. A gain may be recognized when the loans are subsequently sold if the fair value of those loans is higher than the carrying amount. As of June 30, 2004, the fair value of loans held for sale was $26.53 billion with a carrying amount of $26.41 billion, and as of December 31, 2003, the fair value and carrying amount were $20.34 billion.

            Net settlement income from certain interest-rate swaps consisted of receive-fixed swaps, which were used predominantly as MSR risk management derivatives. At June 30, 2004, the total notional amount of these receive-fixed swaps was $34.13 billion, compared with $8.15 billion at June 30, 2003.

      All Other Noninterest Income Analysis

            The increase in depositor and other retail banking fees for the three and six months ended June 30, 2004, compared with the same periods in 2003, was largely due to higher levels of checking fees that resulted from an increase in the number of noninterest-bearing checking accounts and an increase in ATM and debit card related income. The number of noninterest-bearing checking accounts at June 30, 2004 totaled approximately 6.8 million, compared with approximately 6.1 million at June 30, 2003.

            Insurance income increased during the three and six months ended June 30, 2004 substantially due to the continued growth in our captive reinsurance programs.

            Gain from other available-for-sale securities decreased to $41 million for the second quarter of 2004 from $137 million for the same period in 2003. During the second quarter of 2003, sales of approximately $1.69 billion in mortgage-backed securities and investment securities resulted in gains of $140 million, all of which were designated as MSR risk management instruments. There was no comparable activity for the same period in 2004. During the second quarter of 2004, the Company sold mortgage-backed securities retained from a fourth quarter 2003 multi-family securitization and recognized a gain of $25 million.

            During the first half of 2004, the Company terminated certain pay-fixed swaps hedging variable rate FHLB advances, resulting in a loss on extinguishment of borrowings of approximately $90 million. Several securities sold under agreements to repurchase ("repurchase agreements") that contained embedded pay-fixed swaps were restructured during the first half of 2003, resulting in losses on extinguishment of borrowings of $49 million and $136 million for the three and six months ended June 30, 2003. The restructured repurchase agreements contain embedded pay-fixed swaps with the same terms except with a lower pay rate.

            The decrease in other income for the three and six months ended June 30, 2004 was largely due to a decline in the income recorded on residual interests in collateralized mortgage obligations and an increase in losses on sales of mortgage-backed securities classified as trading securities.

    38


      Noninterest Expense

            Noninterest expense from continuing operations consisted of the following:

     
     Three Months Ended
    June 30,

      
     Six Months Ended
    June 30,

      
     
     
     Percentage
    Change

     Percentage
    Change

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

     
    Compensation and benefits $849 $843 1%$1,748 $1,590 10%
    Occupancy and equipment  393  371 6  794  672 18 
    Telecommunications and outsourced information services  123  140 (12) 246  280 (12)
    Depositor and other retail banking losses  40  37 10  80  78 3 
    Amortization of other intangible assets  14  15 (5) 29  31 (8)
    Advertising and promotion  84  80 6  143  139 3 
    Professional fees  32  66 (51) 71  120 (41)
    Postage  58  59 (1) 116  113 2 
    Loan expense  56  61 (8) 109  120 (10)
    Travel and training  33  41 (18) 63  73 (14)
    Reinsurance expense  19  15 26  38  31 22 
    Other expense  147  122 19  291  249 19 
      
     
       
     
       
     Total noninterest expense $1,848 $1,850  $3,728 $3,496 7 
      
     
       
     
       

            A significant portion of the increase in employee compensation and benefits for the six months ended June 30, 2004 over the same period in 2003 was due to lower levels of compensation expense that are deferrable as direct loan origination costs. Also contributing to the increase was the continued expansion of the retail banking network. Partially offsetting the increase was a decrease in incentive and commission compensation, resulting from lower loan volumes, and a reduction in temporary help expense. The number of employees was 57,274 at June 30, 2004, compared with 61,374 at December 31, 2003 and 57,769 at June 30, 2003. A $43 million charge was also recorded for severance expense related to staffing reductions that occurred as part of the Company's ongoing cost containment initiative.

            The increase in occupancy and equipment expense for the three and six months ended June 30, 2004 resulted primarily from higher equipment depreciation expense and building rent expense. Depreciation expense increased due to the completion of technology projects that were placed in service during the second quarter of 2003. The increase in rent expense was due to the continued expansion of new retail banking stores throughout 2003 and the first half of 2004. In addition, a $37 million charge was recognized for the discontinued use of facilities, including lease terminations and the write-off of surplus property during the first half of 2004.

            Substantially all of the decrease in professional fees for the three and six months ended June 30, 2004 compared to the same periods in 2003 resulted from decreases in fees associated with technology-related projects.

    39


    Review of Financial Condition

      Assets

            At June 30, 2004, our assets increased from year-end predominantly due to an increase in loans held for sale and loans held in portfolio, largely offset by a decrease in investment securities and the sale of Washington Mutual Finance.

      Securities

            Securities consisted of the following:

     
     June 30, 2004
     
     Amortized
    Cost

     Unrealized
    Gains

     Unrealized
    Losses

     Fair
    Value

     
     (in millions)

    Available-for-sale securities            
    Mortgage-backed securities:            
     U.S. Government and agency $8,475 $152 $(29)$8,598
     Private issue  1,406  38    1,444
      
     
     
     
      Total mortgage-backed securities  9,881  190  (29) 10,042
    Investment securities:            
     U.S. Government and agency  9,097    (194) 8,903
     Other debt securities  290  15    305
     Equity securities  124  6  (1) 129
      
     
     
     
      Total investment securities  9,511  21  (195) 9,337
      
     
     
     
       Total available-for-sale securities $19,392 $211 $(224)$19,379
      
     
     
     
     
     December 31, 2003
     
     Amortized
    Cost

     Unrealized
    Gains

     Unrealized
    Losses

     Fair
    Value

     
     (in millions)

    Available-for-sale securities            
    Mortgage-backed securities:            
     U.S. Government and agency $8,687 $140 $(26)$8,801
     Private issue  1,849  46  (1) 1,894
      
     
     
     
      Total mortgage-backed securities  10,536  186  (27) 10,695
    Investment securities:            
     U.S. Government and agency  25,950  5  (340) 25,615
     Other debt securities  247  17  (2) 262
     Equity securities  125  11  (1) 135
      
     
     
     
      Total investment securities  26,322  33  (343) 26,012
      
     
     
     
       Total available-for-sale securities $36,858 $219 $(370)$36,707
      
     
     
     

            The realized gross gains and losses of securities for the periods indicated were as follows:

     
     Three Months Ended
    June 30,

     Six Months Ended
    June 30,

     
     
     2004
     2003
     2004
     2003
     
     
     (in millions)

     
    Available-for-sale securities             
    Realized gross gains $123 $175 $198 $177 
    Realized gross losses  (82) (38) (136) (45)
      
     
     
     
     
     Realized net gain $41 $137 $62 $132 
      
     
     
     
     

    40


            Our investment securities decreased predominantly due to the sale of U.S. Government and agency bonds. The proceeds from the sales of these securities were used, in part, to allow for the growth in the loan portfolio.

      Loans

            Loans held in portfolio consisted of the following:

     
     June 30,
    2004

     December 31,
    2003

     
     (in millions)

    Loans secured by real estate:      
     Home $106,312 $100,043
     Purchased specialty mortgage finance  16,217  12,973
      
     
       Total home loans  122,529  113,016
     Home equity loans and lines of credit  36,077  27,647
     Home construction:      
      Builder(1)  1,241  1,052
      Custom(2)  1,364  1,168
     Multi-family  21,156  20,324
     Other real estate  6,513  6,649
      
     
       Total loans secured by real estate  188,880  169,856
    Consumer  892  1,028
    Commercial business  6,157  4,760
      
     
        Total loans held in portfolio $195,929 $175,644
      
     

    (1)
    Represents loans to builders for the purpose of financing the acquisition, development and construction of single-family residences for sale.

    (2)
    Represents construction loans made directly to the intended occupant of a single-family residence.

            Our loans held in portfolio increased predominantly due to an increase in home loans and home equity loans and lines of credit. Substantially all of the growth in the home loan and home equity loans and lines of credit portfolios resulted from the origination of short-term adjustable-rate products.

      Other Assets

            Other assets consisted of the following:

     
     June 30,
    2004

     December 31,
    2003

     
     (in millions)

    Premises and equipment $3,311 $3,286
    Investment in bank-owned life insurance  2,624  2,582
    Accrued interest receivable  1,477  1,558
    Foreclosed assets  286  311
    Other intangible assets  222  251
    Derivatives  1,105  1,457
    Trading securities  1,336  1,381
    Accounts receivable  3,577  4,309
    Other  1,317  1,366
      
     
     Total other assets $15,255 $16,501
      
     

    41


      Deposits

            Deposits consisted of the following:

     
     June 30,
    2004

     December 31,
    2003

     
     (in millions)

    Retail deposits:      
     Checking deposits:      
      Noninterest bearing $15,666 $13,724
      Interest bearing  59,395  67,990
      
     
       Total checking deposits  75,061  81,714
     Savings and money market deposits  30,413  22,131
     Time deposits  23,990  24,605
      
     
       Total retail deposits  129,464  128,450
    Commercial business deposits  7,925  7,159
    Wholesale deposits  8,874  2,579
    Custodial and escrow deposits(1)  16,203  14,993
      
     
       Total deposits $162,466 $153,181
      
     

    (1)
    Substantially all custodial and escrow deposits reside in noninterest-bearing checking accounts.

            The overall increase in deposits was substantially the result of the $6.30 billion increase in wholesale deposits from year-end 2003, which was predominantly due to an upgrade in our credit rating from a major agency, making the Company more attractive to institutional investors and increased marketing levels for brokered certificates of deposit. Retail deposits increased primarily due to the new Platinum Savings account, substantially offset by a decline in Platinum Checking accounts.

            Checking, savings and money market deposits composed 81% of retail deposits at June 30, 2004, unchanged from year-end 2003. These products generally have the benefit of lower interest costs, compared with time deposits. Even though checking, savings and money market deposits are more liquid, we consider them to be the core relationship with our customers. At June 30, 2004, deposits funded 58% of total assets, compared with 56% at December 31, 2003.

      Borrowings

            At June 30, 2004, our borrowings were largely in the form of advances from the Federal Home Loan Banks ("FHLBs") of Seattle, San Francisco, Dallas and New York and repurchase agreements. Although the Company acquired advances from the FHLBs of Dallas and New York during its acquisitions of Bank United in 2001 and Dime Bancorp, Inc. in 2002, the Company does not have continuing borrowing privileges at these FHLBs. The mix of our borrowing sources at any given time is dependent on market conditions.

    Operating Segments

            We manage and report information concerning the Company's activities, operations, products and services around two primary categories: consumers and commercial customers and have established three operating segments for the purpose of management reporting: Retail Banking and Financial Services, Mortgage Banking and the Commercial Group. Results for Corporate Support/Treasury and Other are also presented. Refer to Note 7 to the Consolidated Financial Statements – "Operating Segments" for information regarding the key elements of our management reporting methodologies used to measure segment performance.

    42



      Consumer Group

      Retail Banking and Financial Services

     
     Three Months Ended
    June 30,

      
     Six Months Ended
    June 30,

      
     
     
     Percentage
    Change

     Percentage
    Change

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

      
     (dollars in millions)

      
     
    Condensed income statement:                 
     Net interest income $1,271 $975 30%$2,507 $1,909 31%
     Provision for loan and lease losses  42  37 14  80  73 10 
     Noninterest income  702  625 12  1,325  1,198 11 
     Inter-segment revenue  7  45 (85) 12  95 (87)
     Noninterest expense  1,120  958 17  2,191  1,886 16 
      
     
       
     
       
     Income before income taxes  818  650 26  1,573  1,243 27 
     Income taxes  310  245 27  596  468 27 
      
     
       
     
       
      Net income $508 $405 25 $977 $775 26 
      
     
       
     
       
    Performance and other data:                 
     Efficiency ratio(1)  50.07% 50.40%(1) 50.32% 50.88%(1)
     Average loans $158,945 $114,390 39 $154,150 $115,297 34 
     Average assets  171,306  125,666 36  166,302  126,861 31 
     Average deposits  128,680  123,767 4  128,340  123,503 4 

    (1)
    The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).

            The increases in net interest income were largely due to increases in interest income from higher levels of mortgage loans and home equity loans and lines of credit balances and decreased interest expense on deposits resulting from lower interest rates.

            The increases in noninterest income were mostly due to increases in depositor and other retail banking fees resulting from higher numbers of checking accounts. Securities fees and commissions also increased due to an increase in advisory fee income earned from managing the Company's proprietary mutual fund family.

            Inter-segment revenue decreased due to lower origination broker fees received from the Mortgage Banking Group for the origination of mortgage loans resulting from the overall decline of refinancing activity, compared with the first half of 2003.

            Increases in noninterest expense were primarily driven by employee base compensation and benefits, occupancy and equipment and advertising expense resulting from expansion of the Company's distribution network, which included the opening of more than 60 stores in the second quarter of 2004.

            The increases in average assets were predominantly driven by higher home loan mortgages and home equity loans and lines of credit. Home loan mortgages have increased $25.75 billion and $22.51 billion, or 32% and 27%, for the three and six months ended June 30, 2004, compared with the same periods in 2003, resulting from increased growth in adjustable-rate mortgages held in portfolio. Home equity loans and lines of credit increased $14.50 billion and $13.26 billion or 75% and 73%, for the three and six months ended June 30, 2004, compared with the same periods in 2003.

    43



      Mortgage Banking

     
     Three Months Ended
    June 30,

      
     Six Months Ended
    June 30,

      
     
     
     Percentage
    Change

     Percentage
    Change

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

      
     (dollars in millions)

      
     
    Condensed income statement:                 
     Net interest income $358 $668 (46)%$635 $1,345 (53)%
     Provision for loan and lease losses  3  1 338  5  1 781 
     Noninterest income  199  953 (79) 959  1,788 (46)
     Inter-segment expense  7  45 (85) 12  95 (87)
     Noninterest expense  649  786 (17) 1,320  1,446 (9)
      
     
       
     
       
     Income (loss) before income taxes  (102) 789   257  1,591 (84)
     Income taxes (benefit)  (39) 300   97  605 (84)
      
     
       
     
       
      Net income (loss) $(63)$489  $160 $986 (84)
      
     
       
     
       
    Performance and other data:                 
     Efficiency ratio(1)  108.71% 46.58%133  76.91% 44.21%74 
     Average loans $26,999 $51,558 (48)$23,435 $47,065 (50)
     Average assets  39,936  73,411 (46) 37,706  70,245 (46)
     Average deposits  19,837  30,039 (34) 17,357  27,497 (37)

    (1)
    The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).

            The decreases in net interest income were mostly due to declining average loans held for sale balances, resulting from a shift in volume mix from fixed-rate loans to adjustable-rate loans, which are held in portfolio.

            The decreases in noninterest income were primarily due to the difference in the performance of the MSR asset and the corresponding hedging and risk management derivatives, which reflected both tightening basis spreads (the difference between the mortgage and interest rate swap indices) during the quarter and rising interest rates. This caused the loss in hedge value to exceed the increase in MSR value, thus reducing Mortgage Banking income. The second quarter of 2004 includes a $143 million gain from mortgage loans from the intersegment sale of loans originated for the home loan portfolio to the Retail Banking and Financial Services segment, compared with a $174 million gain in the second quarter of 2003.

            The decrease in noninterest expense for the three months ended June 30, 2004 was primarily due to lower employee base compensation and benefits expense and technology expense resulting from the Company's ongoing cost containment initiative. The decrease for the six months ended June 30, 2004, resulted primarily from lower technology expense and advertising and promotion expense.

            Inter-segment expense has decreased due to lower origination broker fees paid to the Retail Banking and Financial Services Group for the origination of mortgage loans resulting from the overall decline of refinancing activity, compared with the first half of 2003.

            The decreases in average assets were largely due to lower average loans held for sale and investment securities acquired to economically hedge the MSR asset.

            The decreases in average deposits were predominantly due to lower custodial and escrow balances resulting from a decline in refinancing activity.

    44



      Commercial Group

     
     Three Months Ended
    June 30,

      
     Six Months Ended
    June 30,

      
     
     
     Percentage
    Change

     Percentage
    Change

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

      
     (dollars in millions)

      
     
    Condensed income statement:                 
     Net interest income $340 $316 7%$680 $635 7%
     Provision for loan and lease losses  10  26 (62) 25  62 (60)
     Noninterest income  103  122 (16) 189  218 (13)
     Noninterest expense  145  139 5  297  265 12 
      
     
       
     
       
     Income from continuing operations before income taxes  288  273 5  547  526 4 
     Income taxes  101  97 4  192  188 2 
      
     
       
     
       
     Income from continuing operations  187  176 6  355  338 5 
     Income from discontinued operations, net of taxes    22 (100)   41 (100)
      
     
       
     
       
       Net income $187 $198 (6)$355 $379 (6)
      
     
       
     
       
    Performance and other data:                 
     Efficiency ratio(1)  26.10% 24.95%5  27.39% 24.24%13 
     Average loans $38,517 $34,480 12 $37,761 $34,427 10 
     Average assets  43,761  43,133 1  43,316  42,833 1 
     Average deposits  6,898  4,868 42  6,474  4,670 39 

    (1)
    The efficiency ratio is defined as noninterest expense, excluding a cost of capital charge on goodwill, divided by total revenue (net interest income and noninterest income).

            The increases in net interest income were predominantly due to lower funding costs resulting from reduced interest rates and increased interest income from higher average loans held for sale balances. These increases were partially offset by lower interest income from investment securities and loans held in portfolio and lower interest rates.

            The decreases in provision for loan and lease losses were driven by stronger credit performance resulting in lower expected loss rates, compared with the first half of 2003.

            The decreases in noninterest income were substantially due to a reduction in income from residual interests in collateralized mortgage obligations and lower gains from the sale of specialty mortgage finance loans. These decreases were partially offset by increased gains from the sale of originated mortgage-backed securities and the securitization and sale of multi-family and commercial real estate loans.

            The increases in noninterest expense were predominantly due to increased employee base compensation and benefits, technology and occupancy and equipment expense due to growth in the Commercial group network.

            In July 2004, the Company announced that the Commercial Group is exiting certain activities that are no longer strategically aligned with the Group's business objectives. These activities include home construction loans made to builders and commercial loans made to companies whose annual revenues typically exceed $5 million. This initiative will result in the closure, over time, of approximately 50 commercial banking locations and the elimination of approximately 850 positions during the remainder of 2004.

    45


      Corporate Support/Treasury and Other

     
     Three Months Ended
    June 30,

      
     Six Months Ended June 30,
      
     
     
     Percentage
    Change

     Percentage
    Change

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

      
     (dollars in millions)

      
     
    Condensed income statement:                 
     Net interest income (expense) $(281)$(59)373%$(504)$(78)551%
     Noninterest income (expense)  33     (35) (63)(44)
     Noninterest expense  144  177 (18) 340  317 7 
      
     
       
     
       
     Loss from continuing operations before income taxes  (392) (236)66  (879) (458)92 
     Income tax benefit  (146) (87)67  (329) (170)94 
      
     
       
     
       
     Loss from continuing operations  (246) (149)65  (550) (288)91 
     Income from discontinued operations, net of taxes       399    
      
     
       
     
       
       Net loss $(246)$(149)65 $(151)$(288)(47)
      
     
       
     
       
    Performance and other data:                 
     Average assets $30,687 $43,492 (29)$32,052 $44,076 (27)
     Average deposits  9,391  5,006 88  7,209  5,139 40 

            The increases in net interest expense were substantially due to lower interest income from available-for-sale securities, the balances of which declined due to sales of mortgage-backed securities and prepayment of these securities that occurred from refinancing activity. The increases were also attributable to the impact of the funds transfer pricing process. This increase was partially offset by a reduction in interest expense from borrowed funds, as a result of lower interest rates and higher levels of lower-costing average deposit balances.

            The decrease in noninterest expense for the three months ended June 30, 2004 was primarily due to lower employee base compensation and benefits and professional fees, resulting from the Company's ongoing cost containment initiative.

            The decreases in average assets were mostly due to the sale of mortgage-backed available-for-sale securities during the preceding twelve months.

            Income from discontinued operations resulted from the sale of the Company's subsidiary, Washington Mutual Finance, in the first quarter of 2004.

    Off-Balance Sheet Activities

      Asset Securitization

            We transform loans into securities, which are sold to investors – a process known as securitization. Securitization involves the sale of loans to a qualifying special-purpose entity ("QSPE"), typically a trust. The QSPE, in turn, issues interest-bearing securities, commonly called asset-backed securities, which are secured by future collections on the sold loans. The QSPE sells securities to investors, which entitle the investors to receive specified cash flows during the term of the security. The QSPE uses proceeds from the sale of these securities to pay the Company for the loans sold to the QSPE. These QSPEs are not consolidated within our financial statements since they satisfy the criteria established by Statement No. 140, Accounting for the Transfers and Servicing of Financial Assets and Extinguishments of Liabilities. In general, these criteria require the QSPE to be legally isolated from the transferor (the Company), be

    46


    limited to permitted activities, and have defined limits on the assets it can hold and the permitted sales, exchanges or distributions of its assets.

            When we sell or securitize loans, we generally retain the right to service the loans and may retain senior, subordinated, residual, and other interests, all of which are considered retained interests in the sold or securitized assets. Retained interests may provide credit enhancement to the investors and, absent the violation of representations and warranties, generally represent the Company's maximum risk exposure associated with these transactions. Retained interests in securitizations were $1.77 billion at June 30, 2004, of which $1.74 billion have either a AAA credit rating or are agency insured. Additional information concerning securitization transactions is included in Note 7 to the Consolidated Financial Statements – "Mortgage Banking Activities" of the Company's 2003 Annual Report on Form 10-K/A.

      Guarantees

            The Company may incur liabilities under certain contractual agreements contingent upon the occurrence of certain events. A discussion of these contractual arrangements under which the Company may be held liable is included in Note 5 to the Consolidated Financial Statements – "Guarantees."

    Asset Quality

      Nonaccrual Loans, Foreclosed Assets and Restructured Loans

            Loans are generally placed on nonaccrual status when they are 90 days or more past due. Additionally, loans in non-homogeneous portfolios are placed on nonaccrual status prior to becoming 90 days past due when payment in full of principal and interest is not expected. Management's classification of a loan as nonaccrual or restructured does not necessarily indicate that the principal or interest of the loan is uncollectible in whole or in part.

    47


            Nonaccrual loans and foreclosed assets ("nonperforming assets") and restructured loans from continuing operations consisted of the following:

     
     June 30,
    2004

     March 31,
    2004

     December 31,
    2003

     
     
     (dollars in millions)

     
    Nonperforming assets and restructured loans:          
     Nonaccrual loans:          
      Loans secured by real estate:          
       Home $535 $622 $736 
       Purchased specialty mortgage finance  585  615  597 
      
     
     
     
          Total home nonaccrual loans  1,120  1,237  1,333 
       Home equity loans and lines of credit  48  45  47 
       Home construction:          
        Builder(1)  18  23  25 
        Custom(2)  6  8  10 
       Multi-family  20  23  19 
       Other real estate  133  153  153 
      
     
     
     
          Total nonaccrual loans secured by real estate  1,345  1,489  1,587 
      Consumer  9  7  8 
      Commercial business  42  46  31 
      
     
     
     
          Total nonaccrual loans held in portfolio  1,396  1,542  1,626 
     Foreclosed assets  286  307  311 
      
     
     
     
          Total nonperforming assets $1,682 $1,849 $1,937 
          As a percentage of total assets  0.60% 0.66% 0.70%
     Restructured loans $79 $107 $111 
      
     
     
     
            Total nonperforming assets and restructured loans $1,761 $1,956 $2,048 
      
     
     
     

    (1)
    Represents loans to builders for the purpose of financing the acquisition, development and construction of single-family residences for sale.

    (2)
    Represents construction loans made directly to the intended occupant of a single-family residence.

            The reduction in nonaccrual loans during the first six months of 2004 was predominantly driven by declines in nonaccrual home loans. The Company continued its program of selling packages of nonperforming loans that it holds in portfolio, including $66 million of such nonperforming loans sold during the second quarter. Year-to-date, $246 million of nonperforming loans held in portfolio were sold which resulted in $15 million in related charge-offs. We will continue to periodically evaluate nonperforming loan sales as part of our ongoing portfolio management strategy.

            Nonaccrual home equity loans and lines of credit remained flat in dollars during the first six months of 2004, but as a percentage to total loans in this portfolio declined to 0.13% at June 30, 2004 from 0.17% at December 31, 2003. Other real estate nonaccrual loans declined $20 million during the quarter and first half of 2004, primarily resulting from the payoff of a $23 million healthcare-related loan.

            Foreclosed assets totaled $286 million at June 30, 2004, compared with $307 million at March 31, 2004 and $311 million at December 31, 2003. The Company's foreclosed assets include residential and commercial real estate as well as a small amount of personal property. Driving the decline during the six months ended were the sales of several commercial foreclosed assets.

            Nonaccrual loans held for sale, which are excluded from the nonaccrual balances presented above, were $99 million, $135 million and $66 million at June 30, 2004, March 31, 2004 and December 31, 2003.

    48



      90 or More Days Past Due

            The amount of loans held in portfolio which were 90 or more days contractually past due and still accruing interest was $53 million at June 30, 2004, compared with $76 million at March 31, 2004 and $46 million at December 31, 2003. The majority of these loans are either VA- or FHA-insured with little or no risk of loss of principal or interest.

      Provision and Allowance for Loan and Lease Losses

            Changes in the allowance for loan and lease losses from continuing operations were as follows:

     
     Three Months Ended
    June 30,

     Six Months Ended
    June 30,

     
     
     2004
     2003
     2004
     2003
     
     
     (dollars in millions)

     
    Balance, beginning of period $1,260 $1,530 $1,250 $1,503 
    Allowance for certain loan commitments/other  (3)   (3) (3)
    Provision for loan and lease losses  60  81  116  169 
      
     
     
     
     
       1,317  1,611  1,363  1,669 
    Loans charged off:             
     Loans secured by real estate:             
      Home  (8) (9) (24) (25)
      Purchased specialty mortgage finance  (9) (9) (18) (19)
      
     
     
     
     
        Total home loan charge-offs  (17) (18) (42) (44)
      Home equity loans and lines of credit  (5) (4) (12) (7)
      Other real estate  (1) (21) (9) (30)
      
     
     
     
     
         Total loans secured by real estate  (23) (43) (63) (81)
     Consumer  (11) (18) (25) (35)
     Commercial business  (4) (31) (10) (45)
      
     
     
     
     
       Total loans charged off  (38) (92) (98) (161)
    Recoveries of loans previously charged off:             
     Loans secured by real estate:             
      Home    2    2 
      Purchased specialty mortgage finance  1  1  2  1 
      
     
     
     
     
        Total home loan recoveries  1  3  2  3 
      Home equity loans and lines of credit  1    1   
      Multi-family      2   
      Other real estate  4  2  6  6 
      
     
     
     
     
         Total loans secured by real estate  6  5  11  9 
     Consumer  5  3  10  6 
     Commercial business  3  3  7  7 
      
     
     
     
     
        Total recoveries of loans previously charged off  14  11  28  22 
      
     
     
     
     
         Net charge-offs  (24) (81) (70) (139)
      
     
     
     
     
    Balance, end of period $1,293 $1,530 $1,293 $1,530 
      
     
     
     
     
    Net charge-offs (annualized) as a percentage of average loans held in portfolio  0.05% 0.22% 0.08% 0.19%
    Allowance as a percentage of total loans held in portfolio  0.66  1.02  0.66  1.02 

    49


            Net charge-offs for the three and six months ended June 30, 2004 decreased $57 million and $69 million, compared with the same periods during 2003. As an annualized percentage of average loans held in portfolio, net charge-offs were 0.05% and 0.08% for the three and six months ended June 30, 2004, compared with 0.22% and 0.19% for the same periods in 2003.

            With economic statistics in the fourth quarter of 2003 affirming the trend of a strengthening national economy accompanied by a significant reduction in the Company's nonperforming loan balances and the disposition of a higher risk loan portfolio, management determined that a reduction in the overall size of the allowance was appropriate. Accordingly, a $202 million reversal of the allowance for loan and lease losses was recorded during the fourth quarter, which had the effect of reducing the allowance as a percentage of total loans held in portfolio to 0.71% at year-end 2003.

            During the first six months of 2004, the Company recorded a provision of $116 million which exceeded net charge-offs by $46 million in support of the loan portfolio growth. The resulting allowance as a percentage of total loans held in portfolio at June 30, 2004 was 0.66% compared with 0.67% at March 31, 2004 and 0.71% at December 31, 2003. While current coverage to total loans declined from 1.02% one year earlier, the allowance coverage to annualized year-to-date net charge-offs at 11% was significantly less than 18%, the level recorded in the same period of 2003.

            The allowance for loan and lease losses represents management's estimate of credit losses inherent in the Company's loan and lease portfolios as of the balance sheet date. The estimation of the allowance is based on a variety of factors, including past loan loss experience, adverse situations that have occurred but are not yet known that may affect the borrower's ability to repay, the estimated value of underlying collateral and general economic conditions. The Company's methodology for assessing the adequacy of the allowance includes the evaluation of three distinct elements: the formula allowance, the specific allowance (which includes the allowance for loans deemed to be impaired by Statement No. 114, Accounting by Creditors for Impairment of a Loan) and the unallocated allowance. The formula allowance and the specific allowance collectively represent the portion of the allowance for loan and lease losses that are allocated to the various loan portfolios.

            Refer to Note 1 to the Consolidated Financial Statements – "Summary of Significant Accounting Policies" in our 2003 Annual Report on Form 10-K/A for further discussion of the Allowance for Loan and Lease Losses.

    Liquidity

            The objective of liquidity management is to ensure the Company has the continuing ability to maintain cash flows that are adequate to fund operations and meet obligations and other commitments on a timely and cost-effective basis. The Company establishes liquidity guidelines for the parent holding company, Washington Mutual, Inc., as well as for its principal operating subsidiaries.

      Washington Mutual, Inc.

            Liquidity for Washington Mutual, Inc. is generated through its ability to raise funds through dividends from subsidiaries and in various capital markets such as unsecured debt, commercial paper and lines of credit.

            Washington Mutual, Inc.'s primary funding source during 2003 was from dividends paid by our banking subsidiaries. Although no dividends were paid by our banking subsidiaries during the first half of 2004, we expect Washington Mutual, Inc. to continue to receive banking subsidiary dividends during the second half of 2004. Banking subsidiaries dividends may be reduced from time to time to ensure that internal capital targets are met. Various regulatory requirements related to capital adequacy and retained earnings also limit the amount of dividends that can be paid by our banking subsidiaries. For more information on dividend restrictions applicable to our banking subsidiaries, refer to the Company's 2003

    50



    Annual Report on Form 10-K/A, "Business – Regulation and Supervision" and Note 19 to the Consolidated Financial Statements – "Regulatory Capital Requirements and Dividend Restrictions."

            During 2003, Washington Mutual, Inc. filed two shelf registration statements with the Securities and Exchange Commission, registering a total of $7 billion of debt securities, preferred stock and depositary shares in the United States and in international capital markets. In 2003, the Company issued $1.65 billion of fixed- and adjustable-rate senior debt securities. In March 2004, the Company issued $750 million of fixed-rate subordinated debt securities. At June 30, 2004, the Company had $4.60 billion available for issuance.

            Washington Mutual, Inc. also has a revolving credit facility and a commercial paper program that are sources of liquidity. The revolving credit facility totaling $800 million provides credit support for Washington Mutual, Inc.'s commercial paper program as well as funds for general corporate purposes. At June 30, 2004, Washington Mutual, Inc. had no commercial paper outstanding and the entire amount of $800 million was available under this facility.

      Banking Subsidiaries

            The principal sources of liquidity for our banking subsidiaries are customer deposits, wholesale borrowings, the maturity and repayment of portfolio loans, securities held in our available-for-sale portfolio and mortgage loans designated as held for sale. Among these sources, transaction deposits and wholesale borrowings from FHLB advances and repurchase agreements continue to provide the Company with a significant source of stable funding. During the six months ended June 30, 2004, those sources funded 72% of average total assets. Our continuing ability to retain our transaction deposit base and to attract new deposits depends on various factors, such as customer service satisfaction levels and the competitiveness of interest rates offered on our deposit products. We expect to continue to have the necessary assets available to pledge as collateral to obtain FHLB advances and repurchase agreements to offset any potential declines in deposit balances.

            In the six months ended June 30, 2004, the Company's proceeds from the sales of loans held for sale were approximately $71 billion. These proceeds were, in turn, used as the primary funding source for the origination and purchases, net of principal payments, of approximately $79 billion of loans held for sale during the same period. Typically, a cyclical pattern of sales and originations/purchases repeats itself during the course of a period and the amount of funding necessary to sustain our mortgage banking operations does not significantly affect the Company's overall level of liquidity resources. In the six months ended June 30, 2004, originations/purchases of loans held for sale, net of principal payments, exceeded the proceeds from the sale of loans held for sale by approximately $8 billion.

            To supplement our funding sources, our banking subsidiaries also raise funds in domestic and international capital markets. In August 2003, the Company established a $20 billion Global Bank Note Program for Washington Mutual Bank, FA ("WMBFA") and Washington Mutual Bank ("WMB") to issue senior and subordinated notes in the United States and in international capital markets in a variety of currencies and structures. Under this program, WMBFA is allowed to issue up to $15 billion in notes, of which $5 billion can be issued as subordinated notes subject to regulatory approval. WMB is allowed to issue up to $5 billion in senior notes. The maximum aggregate principal amount of notes with maturities greater than 270 days from the date of issue offered by WMBFA may not exceed $7.5 billion. As part of this program, WMBFA issued $750 million of 10 year fixed-rate subordinated notes in August of 2004. After this issuance, these two banking subsidiaries had a combined total of $19.25 billion available under this program.

    51


      Non-banking Subsidiaries

            Long Beach Mortgage has revolving credit facilities with non-affiliated lenders totaling $2.5 billion that are used to fund loans held for sale. At June 30, 2004, Long Beach Mortgage had borrowings outstanding of $248 million under these credit facilities.

    Capital Adequacy

            The regulatory capital ratios of WMBFA, WMB and Washington Mutual Bank fsb ("WMBfsb") and the minimum regulatory ratios to be categorized as well-capitalized were as follows:

     
     June 30, 2004
      
     
     
     Well-Capitalized
    Minimum

     
     
     WMBFA
     WMB
     WMBfsb
     
    Tier 1 capital to adjusted total assets (leverage) 5.96%6.55%97.06%5.00%
    Adjusted tier 1 capital to total risk-weighted assets 8.60 9.32 493.73 6.00 
    Total risk-based capital to total risk-weighted assets 10.85 11.43 493.83 10.00 

            Our federal savings bank subsidiaries, WMBFA and WMBfsb, are also required by Office of Thrift Supervision regulations to maintain tangible capital of at least 1.50% of assets. WMBFA and WMBfsb both satisfied this requirement at June 30, 2004.

            Our broker-dealer subsidiaries are also subject to capital requirements. At June 30, 2004, both of our broker-dealer subsidiaries were in compliance with their applicable capital requirements.

            On February 1, 2004, WMBfsb became a subsidiary of WMBFA. This reorganization was followed by the contribution of $23.27 billion of mortgage-backed and investment securities by WMBFA to WMBfsb on March 1, 2004. Due to the low risk weights assigned to these securities under the federal banking agency regulatory capital guidelines, their contribution to WMBfsb's capital base substantially increased that entity's risk-based capital ratios.

    Market Risk Management

            Market risk is defined as the sensitivity of income, fair market values and capital to changes in interest rates, foreign currency exchange rates, commodity prices and other relevant market rates or prices. The primary market risk to which we are exposed is interest rate risk. Substantially all of our interest rate risk arises from instruments, positions and transactions entered into for purposes other than trading. These include loans, MSR, securities, deposits, borrowings, long-term debt and derivative financial instruments.

            We manage interest rate risk within a consolidated enterprise risk management framework that includes the measurement and management of specific portfolios (MSR and Other Mortgage Banking) discussed below. The principal objective of asset/liability management is to manage the sensitivity of net income to changing interest rates. Asset/liability management is governed by a policy reviewed and approved annually by our Board. The Board has delegated the oversight of the administration of this policy to the Finance Committee of the Board.

      MSR Risk Management

            We manage potential impairment in the fair value of MSR and increased amortization levels of MSR through a comprehensive risk management program. Our intent is to offset the changes in fair value and amortization levels of MSR with changes in the fair value of risk management instruments. The risk management instruments include interest rate contracts, forward purchase commitments and available-for-sale securities.

            The available-for-sale securities generally consist of fixed-rate debt securities, such as U.S. Government and agency obligations and mortgage-backed securities, including principal-only strips. The

    52



    interest rate contracts typically consist of interest rate swaps, interest rate swaptions and interest rate floors. We also enter into forward commitments to purchase mortgage-backed securities which generally are agreements to purchase 15- and 30-year fixed-rate mortgage-backed securities. From time to time, we may choose to embed interest rate contracts into our borrowing instruments, such as repurchase agreements.

            We measure on a daily basis the fair value and risk profile of the MSR and, when appropriate, adjust on a daily basis the instruments we use to manage MSR fair value changes. The fair value of MSR is primarily affected by changes in prepayments that result from shifts in mortgage rates. Changes in the value of MSR risk management instruments due to changes in interest rates vary based on the specific instrument. For example, changes in the fair value of interest rate swaps are driven by shifts in interest rate swap rates and the fair value of U.S. Treasury securities is based on changes in U.S. Treasury rates. Mortgage rates may move more or less than the rates on Treasury bonds or interest rate swaps. This could result in a change in the fair value of the MSR that differs from the change in fair value of the MSR risk management instruments. This difference in market indices between the MSR and the risk management instruments results in what is referred to as basis risk.

            The fair value of MSR decreases and the amortization rate increases in a declining interest rate environment due to the higher prepayment activity, resulting in the potential for loss of value and a reduction in net loan servicing income. During periods of rising interest rates, the amortization rate of MSR decreases and the fair value of MSR increases. The timing and amount of any potential MSR valuation adjustment cannot be predicted with precision because of its dependency on the timing and magnitude of future interest rate changes.

            We manage the MSR daily and adjust the mix of instruments used to manage MSR fair value changes as interest rates and market conditions warrant. The objective is to maintain an efficient and fairly liquid mix as well as a diverse portfolio of risk management instruments with maturity ranges that correspond well to the anticipated behavior of the MSR. For that portion of the MSR which qualifies for hedge accounting treatment, all changes in fair value of the MSR, even when the fair value is higher than amortized cost, will be recorded through earnings. MSR which do not qualify for hedge accounting treatment must be accounted for at the lower of aggregate cost or market value. We also manage the size of the MSR asset. Depending on market conditions and our desire to expand customer relationships, we may periodically sell or purchase additional servicing. We also may structure loan sales to control the size of the MSR asset created by any particular transaction.

            We believe this overall risk management strategy is the most efficient approach to managing MSR fair value risk. The success of this strategy, however, is dependent on management's judgments regarding the amount, type and mix of MSR risk management instruments that we select to manage the changes in fair value of our mortgage servicing asset. If this strategy is not successful, our net income could be adversely affected.

      Other Mortgage Banking Risk Management

            We also manage the risks associated with our home loan mortgage warehouse and pipeline. The mortgage warehouse consists of funded loans, which are primarily fixed-rate home mortgages intended for sale in the secondary market. The pipeline consists of commitments to originate or purchase fixed-rate and, to a lesser degree, adjustable-rate home loans to be sold in the secondary market. The risk associated with the mortgage pipeline and warehouse is the potential for change in interest rates between the time the customer locks in the rate on the loan and the time the loan is sold.

            We measure the risk profile of the mortgage warehouse and pipeline daily. As needed, to manage the warehouse and pipeline risk, we execute forward sales commitments, interest rate contracts, mortgage option contracts and interest rate futures. A forward sales commitment protects us in a rising interest rate environment, since the sales price and delivery date are already established. A forward sales commitment

    53



    is different, however, from an option contract in that we are obligated to deliver the loan to the third party on the agreed-upon future date. We also estimate the fallout factor, which represents the percentage of loans that are not expected to be funded, when determining the appropriate amount of our pipeline and warehouse risk management instruments.

      Asset/Liability Risk Management

            The asset/liability risk management process oversees the aggregate risk profile of the consolidated Company. Asset/liability risk analysis combines the MSR and Other Mortgage Banking activities with substantially all the other remaining interest rate risk positions inherent in the Company's operations.

            To analyze net income sensitivity, management projects net income under a variety of interest rate scenarios, including parallel and non-parallel shifts in the yield curve and more extreme non-parallel rising and falling rate environments. These scenarios also capture the net interest income sensitivity due to changes in the slope of the yield curve and changes in the spread between Treasury and LIBOR rates. Additionally, management measures the sensitivity of asset and liability fair value changes to changes in interest rates to analyze risk exposure over longer periods of time.

            The projection of the sensitivity of net income requires numerous behavioral assumptions. Prepayment, decay rate (the estimated runoff of deposit accounts that do not have a stated maturity) and loan and deposit volume and mix projections are the most significant assumptions. Prepayments affect the size of the balance sheet, which impacts net interest income, and is also a major factor in the valuation of MSR. The decay rate assumptions also impact net interest income by altering the expected deposit mix and rates in various interest rate environments. The prepayment and decay rate assumptions reflect management's best estimate of future behavior. These assumptions are derived from internal and external analysis of customer behavior.

            The slope of the yield curve, current interest rate conditions and the speed of changes in interest rates all affect our sensitivity to changes in interest rates. Our interest-bearing deposits and borrowings typically reprice faster than our mortgage loans and securities. In addition, a lag effect is inherent in our adjustable-rate loans and mortgage-backed securities indexed to the 12-month average of the annual yields on actively traded U.S. Treasury securities adjusted to a constant maturity of one year and those indexed to the 11th District FHLB monthly weighted average cost of funds index.

            The sensitivity of new loan volume and mix to changes in market interest rate levels is also projected. We generally assume a reduction in total loan production in rising interest rate scenarios with a shift towards a greater proportion of adjustable-rate production, which we generally hold in our loan portfolio. The gain from mortgage loans also varies under different interest rate scenarios. Normally, the gain from mortgage loans increases in falling interest rate environments primarily from high fixed-rate mortgage refinancing activity. Conversely, the gain from mortgage loans tends to decline when interest rates increase as salable loan volume declines.

            In periods of rising interest rates, the net interest margin normally contracts since the repricing period of liabilities is shorter than the repricing period of assets. The net interest margin generally expands in periods of falling interest rates as borrowing costs reprice downward faster than asset yields.

            To manage interest rate sensitivity, management first utilizes the interest rate risk characteristics of our balance sheet assets and liabilities to offset each other as much as possible. Balance sheet products have a variety of risk profiles and sensitivities. Some of the components of our interest rate risk are countercyclical. We may adjust the amount or mix of risk management instruments based on the countercyclical behavior of our balance sheet products.

            When the countercyclical behavior inherent in portions of our balance sheet does not result in an acceptable risk profile, management utilizes investment securities and interest rate contracts to mitigate this situation. The interest rate contracts used for this purpose are classified as asset/liability risk

    54



    management instruments. These contracts are often used to modify the repricing period of our interest-bearing funding sources with the intention of reducing the volatility of net interest income. The types of contracts used for this purpose consist of interest rate swaps, interest rate corridors, interest rate swaptions and certain derivatives that are embedded in borrowings. We also use receive-fixed swaps as part of our asset/liability risk management strategy to help us modify the repricing characteristics of certain long-term liabilities to match those of our assets. Typically, these are swaps of long-term fixed-rate debt to a short-term adjustable rate which more closely resembles our asset repricing characteristics.

      July 1, 2004 and January 1, 2004 Sensitivity Comparison

            The table below indicates the sensitivity of net interest income and net income to interest rate movements in market risk sensitive instruments. The base case used for this sensitivity analysis is our most likely earnings plan for the respective twelve month periods as of the date the analysis was performed. The comparative results also assume a parallel shift in the yield curve with interest rates rising 200 basis points in even quarterly increments over the twelve-month periods ending June 30, 2005 and December 31, 2004 and interest rates decreasing by 50 basis points in even quarterly increments over the first six months of the twelve-month periods. The projected interest rate sensitivities of net interest income and net income shown below may differ significantly from actual results, particularly with respect to non-parallel shifts in the yield curve or changes in the spreads between mortgage, Treasury and LIBOR rates.

     
     Gradual Change in Rates
     
     
     -50 basis points
     +200 basis points
     
    Net interest income change for the one-year period beginning:     
     July 1, 2004 2.64%(1.38)%
     January 1, 2004 3.01 (2.57)
    Net income change for the one-year period beginning:     
     July 1, 2004 3.22 (5.09)
     January 1, 2004 (0.34)(1.23)

            The change in net income sensitivity was primarily due to the increased sensitivity in projected home loan mortgage banking income partially offset by a reduction in the volatility of net interest income. The reduced volatility of net interest income was due to the sale of fixed-rate bonds during the first six months of the year combined with an increase in adjustable-rate loans held in portfolio. The change in the volatility of home loan mortgage banking income was primarily the result of the changes in interest rates since year end and an increase in the weighted average coupon rate of the MSR portfolio. As a result the potential for further increases to the MSR value in the rising interest rate scenario was significantly reduced. This changed profile of the MSR portfolio also resulted in a projected reduction in the notional amount of the instruments used to hedge MSR in the rising rate scenario.

            These sensitivity analyses are limited in that they were performed at a particular point in time; are subject to the accuracy of various assumptions used, including prepayment forecasts and discount rates; and do not incorporate other factors that would impact the Company's overall financial performance in such scenarios, most significantly the impact of changes in salable loan volume that result from changes in interest rates. Before the second quarter of 2004, an assumed level of salable loan volume had been included as a component within the sensitivity model. Accordingly, the results of the January 1, 2004 net income simulation have been restated to conform to this change in methodology. In addition, not all of the changes in fair value may impact current period earnings. For example, the portion of the MSR that does not qualify for fair value hedge accounting treatment may increase in value, but the amount of the increase that is recorded in current period earnings may be limited to the recovery of the impairment reserve within each stratum. These analyses also assume that the composition of MSR hedging and risk management instruments remain fairly constant, and that mortgage and interest rate swap spreads remain constant in all interest rate environments. These assumptions may not be realized. For example, changes in spreads

    55



    between interest rate indices could result in significant changes in projected net income sensitivity. Given our current mix of MSR hedging and risk management instruments, projected net income would increase if market rates on interest rate swaps decreased by more than the decrease in mortgage rates, while the projected net income could decline if the rates on swaps increased by more than mortgage rates. For all of these reasons, the preceding sensitivity estimates should not be viewed as an earnings forecast.

    Maturity and Repricing Information

            We use interest rate risk management contracts and available-for-sale securities as tools to manage our interest rate risk profile. The following tables summarize the key contractual terms associated with these contracts and available-for-sale securities. Interest rate risk management contracts that are embedded within certain adjustable- and fixed-rate borrowings, while not accounted for as derivatives under Statement No. 133, have been included in the tables since they also function as interest rate risk management tools. Substantially all of the interest rate swaps, interest rate swaptions and embedded derivatives at June 30, 2004 are indexed to three-month LIBOR.

            The following estimated net fair value amounts have been determined by the Company using available market information and appropriate valuation methodologies:

     
     June 30, 2004
     
     
     Maturity Range
     
     
     Net
    Fair
    Value

     Total
    Notional
    Amount

     2004
     2005
     2006
     2007
     2008
     After
    2008

     
     
     (dollars in millions)

     
    Interest Rate Risk Management Contracts:                         
     Asset/Liability Risk Management                         
      Pay-fixed swaps: $(147)                     
       Contractual maturity    $13,538 $2,620 $3,521 $2,815 $3,790 $250 $542 
       Weighted average pay rate     3.90% 3.77% 3.12% 3.48% 4.97% 3.25% 4.64%
       Weighted average receive rate     1.43% 1.39% 1.46% 1.42% 1.45% 1.51% 1.31%
      Receive-fixed swaps:  136                      
       Contractual maturity    $7,530 $200 $80 $1,000 $950 $850 $4,450 
       Weighted average pay rate     1.78% 1.32%   1.25% 4.28% 1.51% 1.48%
       Weighted average receive rate     5.51% 6.75% 5.93% 6.81% 5.74% 3.99% 5.41%
      Interest rate corridors:                        
       Contractual maturity    $118 $56 $62         
       Weighted average strike rate – long cap     6.69% 7.51% 5.94%        
       Weighted average strike rate – short cap     8.40% 9.45% 7.44%        
      Embedded pay-fixed swaps:  (41)                     
       Contractual maturity    $2,500       $2,500     
       Weighted average pay rate     4.09%       4.09%    
       Weighted average receive rate     1.17%       1.17%    
      Embedded caps:                        
       Contractual maturity    $500 $500           
       Weighted average strike rate     7.75% 7.75%          
      
     
                       
        Total asset/liability risk management $(52)$24,186                   
      
     
                       

    (This table is continued on the next page.)

    56


    (Continued from the previous page.)

     
     June 30, 2004
     
     
     Maturity Range
     
     
     Net
    Fair
    Value

     Total
    Notional
    Amount

     2004
     2005
     2006
     2007
     2008
     After
    2008

     
     
     (dollars in millions)

     
    Interest Rate Risk Management Contracts:                         
     Other Mortgage Banking Risk Management                         
      Forward purchase commitments: $29                      
       Contractual maturity    $3,717 $3,717           
       Weighted average price     98.11  98.11           
      Forward sales commitments:  (96)                     
       Contractual maturity    $11,803 $11,803           
       Weighted average price     99.13  99.13           
      Interest rate futures:                        
       Contractual maturity    $12,949 $270 $2,053 $1,917 $7,212 $1,197 $300 
       Weighted average price     95.18  97.72  96.58  95.55  94.87  94.52  94.20 
      Pay-fixed swaps:  18                      
       Contractual maturity    $3,565   $960 $655 $85   $1,865 
       Weighted average pay rate     3.16%   1.44% 2.08% 2.43%   4.45%
       Weighted average receive rate     1.26%   1.22% 1.20% 1.11%   1.32%
      Receive-fixed swaps:  (33)                     
       Contractual maturity    $1,820     $300 $400   $1,120 
       Weighted average pay rate     1.36%     1.14% 1.73%   1.29%
       Weighted average receive rate     4.13%     2.19% 3.37%   4.92%
      Payor swaptions:  44                      
       Contractual maturity (option)    $7,330 $1,050 $6,280         
       Weighted average strike rate     6.31% 5.94% 6.37%        
       Contractual maturity (swap)                $7,330 
       Weighted average pay rate                6.31%
      
     
                       
        Total other mortgage banking risk management  (38)$41,184                   
      
     
                       
    MSR Risk Management                         
      Receive-fixed swaps:  (399)                     
       Contractual maturity    $32,309   $8,500 $500 $1,450 $1,885 $19,974 
       Weighted average pay rate     1.39%   1.53% 2.03% 2.16% 1.26% 1.28%
       Weighted average receive rate     3.99%   2.27% 4.18% 3.49% 3.85% 4.77%
      Constant maturity mortgage swaps:                        
       Contractual maturity    $100         $100   
       Weighted average pay rate     5.81%         5.81%  
       Weighted average receive rate     5.96%         5.96%  
      Payor swaptions:  270                      
       Contractual maturity (option)    $34,875 $12,300 $15,625 $6,950       
       Weighted average strike rate     6.39% 6.06% 6.44% 6.84%      
       Contractual maturity (swap)                $34,875 
       Weighted average pay rate                 6.39%
      Forward purchase commitments:  207                      
       Contractual maturity    $24,475 $24,475           
       Weighted average price     96.27  96.27           
      
     
                       
        Total MSR risk management $78 $91,759                   
      
     
                       
         Total interest rate risk management contracts $(12)$157,129                   
      
     
                       
     
     June 30, 2004
     
     Amortized
    Cost

     Net Unrealized
    Gain (Loss)

     Fair Value
     
     (in millions)

    Available-For-Sale Securities:         
     MSR Risk Management         
      Mortgage-backed securities – U.S. Government and agency(1)         
        Total MSR risk management $238 $(24)$214
      
     
     

    (1)
    Mortgage-backed securities mature after 2008.

    57


     
     December 31, 2003
     
     
     Maturity Range
     
     
     Net
    Fair
    Value

     Total
    Notional
    Amount

     2004
     2005
     2006
     2007
     2008
     After
    2008

     
     
     (dollars in millions)

     
    Interest Rate Risk Management Contracts:                         
     Asset/Liability Risk Management                         
      Pay-fixed swaps: $(748)                     
       Contractual maturity    $21,894 $9,083 $3,288 $4,745 $3,700 $553 $525 
       Weighted average pay rate     4.30% 3.97% 4.13% 4.38% 5.02% 5.00% 4.66%
       Weighted average receive rate     1.18% 1.17% 1.16% 1.22% 1.17% 1.15% 1.17%
      Receive-fixed swaps:  401                      
       Contractual maturity    $6,440 $200 $180 $1,000 $750 $750 $3,560 
       Weighted average pay rate     1.41% 1.38% 0.29% 1.18% 3.43% 1.15% 1.16%
       Weighted average receive rate     5.44% 6.75% 5.35% 6.81% 4.91% 3.71% 5.47%
      Interest rate corridors:                        
       Contractual maturity    $254 $191 $63         
       Weighted average strike rate – long cap     7.60% 8.14% 5.94%        
       Weighted average strike rate – short cap     8.98% 9.48% 7.44%        
      Payor swaptions(1):  1                      
       Contractual maturity (option)    $41   $41         
       Weighted average strike rate     5.89%   5.89%        
       Contractual maturity (swap)                $41 
       Weighted average pay rate                 5.89%
      Embedded pay-fixed swaps:  (99)                     
       Contractual maturity    $2,500       $2,500     
       Weighted average pay rate     4.09%       4.09%    
       Weighted average receive rate     1.16%       1.16%    
      Embedded caps:                        
       Contractual maturity    $500 $500           
       Weighted average strike rate     7.75% 7.75%          
      Embedded payor swaptions(1)                        
       Contractual maturity (option)    $500 $500           
       Weighted average strike rate     6.21% 6.21%          
       Contractual maturity (swap)                $500 
       Weighted average pay rate                 6.21%
      
     
                       
         Total asset/liability risk management $(445)$32,129                   
      
     
                       

    (1)
    Interest rate swaptions are only exercisable upon maturity.

    (This table is continued on the next page.)

    58


    (Continued from the previous page.)

     
     December 31, 2003
     
     
     Maturity Range
     
     
     Net
    Fair
    Value

     Total
    Notional
    Amount

     2004
     2005
     2006
     2007
     2008
     After
    2008

     
     
     (dollars in millions)

     
    Interest Rate Risk Management Contracts:                         
     Other Mortgage Banking Risk Management                         
      Forward purchase commitments: $15                      
       Contractual maturity    $5,556 $5,556           
       Weighted average price     100.88  100.88           
      Forward sales commitments:  (122)                     
       Contractual maturity    $16,795 $16,795           
       Weighted average price     101.08  101.08           
      Interest rate futures:                        
       Contractual maturity    $12,874 $1,851 $1,542 $2,255 $2,002 $5,224   
       Weighted average price     96.17  98.34  96.79  95.64  94.81  94.40   
      Mortgage put options:                        
       Contractual maturity    $100 $100           
       Weighted average strike price     99.07  99.07           
      Receive-fixed swaps:  44                      
       Contractual maturity    $1,950         $250 $1,700 
       Weighted average pay rate     1.17%         1.17% 1.17%
       Weighted average receive rate     4.79%         3.90% 4.92%
      Floors(2):  1                      
       Contractual maturity    $250   $250         
       Weighted average strike price     1.56%   1.56%        
      Payor swaptions:  52                      
       Contractual maturity (option)    $3,195 $1,050 $2,145         
       Weighted average strike rate     6.48% 5.94% 6.74%        
       Contractual maturity (swap)                $3,195 
       Weighted average pay rate                 6.48%
      Receiver swaptions:  8                      
       Contractual maturity (option)    $300 $300           
       Weighted average strike rate     4.84% 4.84%          
       Contractual maturity (swap)                $300 
       Weighted average receive rate                 4.84%
      
     
                       
        Total other mortgage banking risk management $(2)$41,020                   
      
     
                       

    (2)
    These floors became effective during December 2003.

    (This table is continued on the next page)

    59


    (Continued from the previous page.)

     
     December 31, 2003
     
     
     Maturity Range
     
     
     Net
    Fair
    Value

     Total
    Notional
    Amount

     2004
     2005
     2006
     2007
     2008
     After
    2008

     
     
     (dollars in millions)

     
    Interest Rate Risk Management Contracts:                         
     MSR Risk Management                         
      Receive-fixed swaps: $201                      
       Contractual maturity    $30,588 $243 $10,500 $500 $1,800 $4,135 $13,410 
       Weighted average pay rate     1.33% 1.16% 1.35% 1.66% 2.77% 1.17% 1.17%
       Weighted average receive rate     3.78% 5.34% 2.19% 4.18% 4.27% 3.76% 4.93%
      Constant maturity mortgage swaps:  1                      
       Contractual maturity    $100         $100   
       Weighted average pay rate     5.24%         5.24%  
       Weighted average receive rate     5.41%         5.41%  
      Payor swaptions:  226                      
       Contractual maturity (option)    $13,800 $2,800 $6,000 $5,000       
       Weighted average strike rate     7.12% 6.66% 7.32% 7.14%      
       Contractual maturity (swap)                $13,800 
       Weighted average pay rate                 7.12%
      Forward purchase commitments:  241                      
       Contractual maturity    $22,435 $22,435           
       Weighted average price     98.47  98.47           
      Forward sales commitments:                        
       Contractual maturity    $1,500 $1,500           
       Weighted average price     98.96  98.96           
      
     
                       
        Total MSR risk management $669 $68,423                   
      
     
                       
         Total interest rate risk management contracts $222 $141,572                   
      
     
                       
     
       
    December 31, 2003

     
     Amortized
    Cost

     Net
    Unrealized
    Gain (Loss)

     Fair Value
     
     (in millions)

     Available-For-Sale Securities:         
      MSR Risk Management         
       Mortgage-backed securities(1):         
        U.S. Government and agency $486 $(14)$472
       Investment securities(1):         
        U.S. Government and agency  6,275  (156) 6,119
      
     
     
         Total MSR risk management $6,761 $(170)$6,591
      
     
     

    (1)
    Mortgage-backed securities and investment securities mature after 2008.

      Derivative Counterparty Credit Risk

            Derivative financial instruments expose the Company to credit risk in the event of nonperformance by counterparties to such agreements. This risk consists primarily of the termination value of agreements where the Company is in a favorable position. Credit risk related to derivative financial instruments is considered and provided for separately from the allowance for loan and lease losses. The Company manages the credit risk associated with its various derivative agreements through counterparty credit review, counterparty exposure limits and monitoring procedures. With the exception of forward purchase and sales commitments, the Company obtains collateral from the counterparties for amounts in excess of the exposure limits and monitors its exposure and collateral requirements on a daily basis. The fair value of collateral received from a counterparty is continually monitored and the Company may request additional

    60


    collateral from counterparties or return collateral pledged as deemed appropriate. The Company's agreements generally include master netting agreements whereby the counterparties are entitled to settle their positions "net." At June 30, 2004 and December 31, 2003, the gross positive fair value of the Company's derivative financial instruments was $1.05 billion and $1.34 billion. The Company's master netting agreements at June 30, 2004 and December 31, 2003 reduced the Company's derivative counterparty credit risk by $622 million and $646 million. The Company's collateral against derivative financial instruments was $190 million and $323 million at June 30, 2004 and December 31, 2003.

    61



    PART II – OTHER INFORMATION

    Item 1. Legal Proceedings

            The following lawsuits alleging violations of Section 19(b) of the Securities Exchange Act of 1934 (the "Exchange Act"), Rule 10b-5 thereunder and Section 20(a) of the Exchange Act have been filed in the United States District Court for the Western District of Washington:

    Plaintiff

     Defendants
     Date Filed
    South Ferry LP #2 Washington Mutual, Inc.; Kerry K. Killinger; Thomas W. Casey; Deanna W. Oppenheimer; William A. Longbrake; Craig J. Chapman; James G. Vanasek; and Michelle McCarthy July 20, 2004
    Karl Clark Washington Mutual, Inc.; Kerry K. Killinger; Thomas W. Casey; and Craig J. Chapman July 21, 2004
    Joseph R. Russo Washington Mutual, Inc.; Kerry K. Killinger; Thomas W. Casey; and Craig J. Chapman July 30, 2004

            The plaintiff in each case purports to represent a class of purchasers of Washington Mutual, Inc. securities from April 15, 2003 through June 28, 2004. The complaints allege that in various public statements the defendants made misrepresentations, and failed to disclose material facts, concerning the Company's business, business model and future revenue potential. Each complaint seeks compensatory damages, fees, costs, expenses and other equitable and/or injunctive relief permitted by law.


    Item 2. Changes in Securities and Use of Proceeds

            The table below represents share repurchases made by the Company for the quarter ended June 30, 2004. Management may engage in future share repurchases as liquidity conditions permit and market conditions warrant.

    Issuer Purchases of Equity Securities

     (a) Total
    Number of
    Shares (or
    Units)
    Purchased(1)

     (b) Average
    Price Paid
    per Share
    (or Unit)

     (c) Total Number
    of Shares (or
    Units) Purchased
    as Part of
    Publicly
    Announced Plans
    or Programs(2)

     (d) Maximum
    Number (or
    Approximate
    Dollar Value) of
    Shares (or
    Units) that May
    Yet Be
    Purchased
    Under the Plans
    or Programs

    April 1, 2004 to April 30, 2004 260,041 $42.71  43,465,506
    May 1, 2004 to May 31, 2004 5,675  43.78  43,465,506
    June 1, 2004 to June 30, 2004 768  40.78  43,465,506
    Total 266,484 $42.73  43,465,506

    (1)
    In addition to shares repurchased pursuant to our publicly announced repurchase program, this column includes shares acquired under equity compensation arrangements with the Company's employees and directors.

    (2)
    Effective July 15, 2003, the Company adopted a share repurchase program approved by the Board of Directors. Under the program, the Company is authorized to repurchase up to 100 million shares of its common stock, as conditions warrant. As of March 31, 2004, the Company had repurchased 56,534,494 shares.

            For a discussion regarding working capital requirements and dividend restrictions applicable to our banking subsidiaries, refer to the Company's 2003 Annual Report on Form 10-K/A, "Business – Regulation and Supervision" and Note 19 to the Consolidated Financial Statements – "Regulatory Capital Requirements and Dividend Restrictions."

    62




    Item 4. Submission of Matters to a Vote of Security Holders

            Washington Mutual, Inc. held its annual meeting of shareholders on April 20, 2004. A brief description of each matter voted on and the results of the shareholder voting are set forth below:

     
      
     For
     Withheld
      
      
    1. The election of four directors set forth below:        
          Anne V. Farrell 738,757,508 18,703,103    
          Stephen E. Frank 688,567,877 68,892,734    
          Margaret Osmer McQuade 746,723,052 10,737,559    
          William D. Schulte 700,275,946 57,184,665    
     
      
     For
     Against
     Abstain
      
    2. Ratification of the appointment of Deloitte & Touche LLP as the Company's Independent Auditors 683,637,916 69,024,056 4,798,639  
     
      
     For
     Against
     Abstain
     Broker
    Non-Votes

    3. Consideration of Shareholder Proposal relating to a specific compensation program 90,277,692 496,989,201 11,013,723 159,179,995

            Each of the following directors who were not up for re-election at the annual meeting of shareholders will continue to serve as directors: Douglas P. Beighle, Kerry K. Killinger, Phillip D. Matthews, Michael K. Murphy, Mary E. Pugh, William G. Reed, Jr., Elizabeth A. Sanders, James H. Stever and Willis B. Wood, Jr.


    Item 6. Exhibits and Reports on Form 8-K

      (a)
      Exhibits

            See Index of Exhibits on page 65.

      (b)
      Reports on Form 8-K

            1.     The Company filed a report on Form 8-K dated April 19, 2004, under Item 7. Exhibits, and Item 12. Results of Operations and Financial Condition. The report included a press release announcing Washington Mutual's first quarter 2004 financial results and unaudited Consolidated Financial Statements for the three months ended March 31, 2004.

            2.     The Company filed a report on Form 8-K dated June 28, 2004, under Item 7. Exhibits, and Item 9. Regulation FD Disclosure. The report included a press release giving revised earnings guidance for 2004.

    63



    SIGNATURES

            Pursuant to the requirements of the Securities Exchange Act of 1934, the Company has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on August 9, 2004.

      WASHINGTON MUTUAL, INC.

     

     

    By:

    /s/  
    THOMAS W. CASEY      
       
    Thomas W. Casey
    Executive Vice President and Chief Financial Officer

     

     

    By:

    /s/  
    ROBERT H. MILES      
       
    Robert H. Miles
    Senior Vice President and Controller
    (Principal Accounting Officer)
        

    64



    WASHINGTON MUTUAL, INC.

    INDEX OF EXHIBITS

    Exhibit No.

    3.1 Restated Articles of Incorporation of Washington Mutual, Inc., as amended. (Incorporated by reference to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 1999. File No. 0-25188).

    3.2

     

    Articles of Amendment to the Amended and Restated Articles of Incorporation of Washington Mutual, Inc. creating a class of preferred stock, Series RP. (Incorporated by reference to the Company's Annual Report on Form 10-K for the year ended December 31, 2000. File No. 001-14667).

    3.3

     

    Restated Bylaws of Washington Mutual, Inc., as amended. (Incorporated by reference to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2003. File No. 001-14667).

    4.1

     

    Rights Agreement dated December 20, 2000 between Washington Mutual, Inc. and Mellon Investor Services, LLC. (Incorporated by reference to the Company's Current Report on Form 8-K filed January 8, 2001. File No. 0-25188).

    4.2

     

    Washington Mutual, Inc. will furnish upon request copies of all instruments defining the rights of holders of long-term debt instruments of Washington Mutual, Inc. and its consolidated subsidiaries.

    4.3

     

    Warrant Agreement dated as of April 30, 2001. (Incorporated by reference to the Company's Registration Statement on Form S-3. File No. 333-63976).

    4.4

     

    2003 Amended and Restated Warrant Agreement, dated March 11, 2003 by and between Washington Mutual, Inc. and Mellon Investor Services LLC. (Incorporated by reference to the Company's Current Report on Form 8-K, dated March 12, 2003. File No. 001-14667).

    31.1

     

    Certification of the Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith).

    31.2

     

    Certification of the Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 (filed herewith).

    32.1

     

    Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith).

    32.2

     

    Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 (furnished herewith).

    99.1

     

    Computation of Ratios of Earnings to Fixed Charges (filed herewith).

    65




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    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES FORM 10-Q FOR THE QUARTER ENDED JUNE 30, 2004 TABLE OF CONTENTS
    PART I – FINANCIAL INFORMATION
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF INCOME (Continued) (UNAUDITED)
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF FINANCIAL CONDITION (UNAUDITED)
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY AND COMPREHENSIVE INCOME (UNAUDITED)
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (CONTINUED) (UNAUDITED)
    WASHINGTON MUTUAL, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
    PART II – OTHER INFORMATION
    SIGNATURES
    WASHINGTON MUTUAL, INC. INDEX OF EXHIBITS