UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
Form 10-Q
(Mark One)
☑
QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the quarterly period ended September 30, 2025
or
☐
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission File Number: 001-36228
Navient Corporation
(Exact name of registrant as specified in its charter)
Delaware
46-4054283
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
13865 Sunrise Valley Drive, Herndon, Virginia 20171
(302) 283-8000
(Address of principal executive offices)
(Telephone Number)
(Registrant’s telephone number, including area code)
(Former name, former address and former fiscal year, if changed since last report)
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☑ No ☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer
☒
Accelerated filer
Non-accelerated filer
Smaller reporting company
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No ☑
Securities registered pursuant to Section 12(b) of the Act.
Title of each class
Trading
Symbol(s)
Name of each exchange on which registered
Common stock, par value $.01 per share
NAVI
The NASDAQ Global Select Market
6% Senior Notes due December 15, 2043
JSM
Preferred Stock Purchase Rights
None
As of September 30, 2025, there were 97,506,705 shares of common stock outstanding.
TABLE OF CONTENTS
Organization of Our Form 10-Q
The order and presentation of content in our Quarterly Report on Form 10-Q (Form 10-Q) differs from the traditional Securities and Exchange Commission (SEC) Form 10-Q format. Our format is designed to improve readability and to better present how we organize and manage our business. See Appendix A, "Form 10-Q Cross-Reference Index" for a cross-reference index to the traditional SEC Form 10-Q format.
Page
Number
Forward-Looking and Cautionary Statements
1
Use of Non-GAAP Financial Measures
2
Business
3
Overview and Fundamentals of Our Business
Recent Business Developments
5
How We Organize Our Business
Management’s Discussion and Analysis of Financial Condition and Results of Operations
7
Selected Historical Financial Information and Ratios
The Quarter in Review
8
Results of Operations
9
Segment Results
12
Financial Condition
19
Liquidity and Capital Resources
24
Critical Accounting Policies and Estimates
27
Non-GAAP Financial Measures
Legal Proceedings
37
Risk Factors
Quantitative and Qualitative Disclosures about Market Risk
38
Unregistered Sales of Equity Securities and Use of Proceeds
41
Controls and Procedures
42
Exhibits
43
Financial Statements
44
Signatures
79
Appendix A – Form 10-Q Cross-Reference Index
80
FORWARD-LOOKING AND CAUTIONARY STATEMENTS
This Form 10-Q contains “forward-looking” statements and other information that is based on management’s current expectations as of the date of this report. Statements that are not historical facts, including statements about our beliefs, opinions, or expectations and statements that assume or are dependent upon future events, are forward-looking statements and often contain words such as “expect,” “assume,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “see,” “will,” “would,” “may,” “could,” “should,” “goals,” or “target.” Such statements are based on management's expectations as of the date of this filing and involve many risks and uncertainties that could cause our actual results to differ materially from those expressed or implied in our forward-looking statements. Such risks and uncertainties are discussed more fully under the section titled “Risk Factors” and include, but are not limited to the following:
Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements. Readers are urged to carefully review and consider the various disclosures made in this Form 10-Q and in other documents we file from time to time with the SEC that disclose risks and uncertainties that may affect our business.
The preparation of our consolidated financial statements also requires management to make certain estimates and assumptions including estimates and assumptions about future events. These estimates or assumptions may prove to be incorrect and actual results could differ materially. All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this report. We do not undertake any obligation to update or revise these forward-looking statements except as required by law.
Through this discussion and analysis, we intend to provide the reader with some narrative context for how our management views our consolidated financial statements, additional context within which to assess our operating results, and information on the quality and variability of our earnings, liquidity and cash flows.
USE OF NON-GAAP FINANCIAL MEASURES
We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present our financial results on a basis that differs from GAAP. We refer to this different basis of presentation as Core Earnings, which is a non-GAAP financial measure. We provide this Core Earnings basis of presentation on a consolidated basis and for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also include this information in our presentations with credit rating agencies, lenders and investors. Because our Core Earnings basis of presentation is our measure of profit or loss for our segments, we are required by GAAP to provide Core Earnings disclosures in the notes to our consolidated financial statements for our business segments.
In addition to Core Earnings, we present the following other non-GAAP financial measures: Tangible Equity, Adjusted Tangible Equity Ratio, Earnings before Interest, Taxes, Depreciation and Amortization Expense (EBITDA) (for the Business Processing segment), and Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off Loans. Definitions for the non-GAAP financial measures and reconciliations are provided below, except that reconciliations of forward-looking non-GAAP financial measures are not provided because the Company is unable to provide such reconciliations without unreasonable effort due to the uncertainty and inherent difficulty of predicting the occurrence and financial impact of certain items, including, but not limited to, the impact of any mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks. See “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Non-GAAP Financial Measures” for a further discussion and a complete reconciliation between GAAP net income and Core Earnings.
Navient (Nasdaq: NAVI) helps students and families confidently manage the cost of higher education. We create long-term value for customers and investors through responsible lending, flexible refinancing, trusted servicing oversight, and decades of portfolio management expertise. Our employees thrive in a culture of belonging, where they are supported and proud to deliver meaningful outcomes. Learn more on Navient.com.
With a focus on data-driven insights, service, compliance and innovative support, Navient’s business consists of:
We own and manage a portfolio of $28.9 billion of federally guaranteed Federal Family Education Loan Program (FFELP) Loans. We support the success of our customers and ensure a compliant, efficient customer experience.
We own and manage a portfolio of $15.5 billion of Private Education Loans. Through our Earnest brand we also refinance and originate Private Education Loans. We help students and families succeed through the college journey with innovative planning tools, student loans and refinancing products through our Earnest brand. In the first nine months of 2025, we originated $1.8 billion of Private Education Loans, a 73% increase from $1.0 billion a year ago.
Navient previously provided both healthcare and government business processing services. Our healthcare services business was sold in September 2024 and our government services business was sold in February 2025, marking the end of Navient providing business processing solutions. See "Recent Business Developments" for more detail.
Maximizing Cash Flows from Loan Portfolios and Maintaining a Strong Balance Sheet
The cash flows from our education loan portfolios continue to demonstrate the strength of our balance sheet, our efficient financings, credit risk management and underwriting of high-quality private education loans with attractive economics.
By optimizing capital adequacy and allocating capital to highly accretive opportunities, including organic growth and acquisitions, we remain well positioned to pay dividends and repurchase stock, while maintaining appropriate leverage that supports our credit ratings and ensures ongoing access to capital markets.
In December 2021, our Board of Directors approved a share repurchase program authorizing the purchase of up to $1 billion of the Company’s outstanding common stock and in October 2025 the Board authorized a new $100 million share repurchase program. The new share repurchase authorization, which is effective immediately, is in addition to the approximately $26 million of unused authorization as of September 30, 2025.
To inform our capital allocation decisions, we use the Adjusted Tangible Equity Ratio(1) in addition to other metrics. Our GAAP equity-to-asset ratio was 4.9% and our Adjusted Tangible Equity Ratio(1) was 9.3% as of September 30, 2025.
(Dollars and shares in millions)
Q3-25
Q3-24
Shares repurchased
2.0
2.1
Reduction in shares outstanding
%
Total repurchases in dollars
$
26
33
Dividends paid
16
17
Total Capital Returned(2)
50
GAAP equity-to-asset ratio
4.9
5.0
Adjusted Tangible Equity Ratio(1)
9.3
9.8
Commitment to Corporate Social Responsibility and Compliance
We maintain a robust, multi-layered compliance management system and thoroughly understand and comply with applicable federal, state, and local laws. We follow the industry-leading “Three Lines Model” compliance framework. This framework and other compliance protocols ensure we adhere to key industry laws and regulations including but not limited to: Fair and Accurate Credit Transactions Act (FACTA); Fair Credit Reporting Act (FCRA); Fair Debt Collection Practices Act (FDCPA); Electronic Funds Transfer Act (EFTA); Equal Credit Opportunity Act (ECOA); Gramm-Leach-Bliley Act (GLBA); Health Insurance Portability and Accountability Act (HIPAA); IRS Publication 1075; Servicemembers Civil Relief Act (SCRA); Military Lending Act (MLA); Telephone Consumer Protection Act (TCPA); Truth in Lending Act (TILA); Unfair, Deceptive, or Abusive Acts and Practices (UDAAP); state laws; and state and city licensing.
We are committed to contributing to the social and economic wellbeing of our communities; fostering the success of our customers; supporting a culture of integrity and inclusion in our workforce; and embracing sustainable business practices. Navient has earned recognition from a variety of leading organizations for our continued commitment to social responsibility. Our employees are engaged in our communities through company-sponsored volunteering and philanthropic programs.
Navient is committed to a sustainable future. We leverage technologies that minimize energy use in our office buildings and promote widespread adoption of “paperless” digital customer communications. Navient prioritizes the usage of power-saving features to our buildings to reduce energy usage. Energy efficiency and reducing carbon dioxide (CO2) and CO2 equivalents are among the many factors considered in our real estate decisions.
4
On January 30, 2024, as a result of an in-depth review of our business, Navient announced strategic actions to simplify our company, reduce our expense base, and enhance our flexibility. We have made substantial progress on these actions. We adopted a variable, outsourced servicing model when MOHELA began servicing our loan portfolio in July 2024. We completed the divestiture of our Business Processing segment business with our healthcare services business sold in September 2024 and our government services business sold in February 2025. In conjunction with the decision to outsource student loan servicing, divesting the Business Processing segment increased the opportunities for shared cost reduction. Along with the above actions, we are also reshaping our shared services functions and corporate footprint to align with the needs of a more focused, flexible and streamlined company. The $46 million of restructuring and other reorganization charges recognized in 2024 and the first nine months of 2025 (the vast majority of which relates to severance in connection with job abolishments) reflects the progress made to date in connection with this effort. As of September 30, 2025, we have reduced our headcount by over 80% since the beginning of 2024.
In 2025, as it relates to the above strategic actions:
Today we operate our business in two primary segments: Federal Education Loans and Consumer Lending. As of February 2025, we had divested our Business Processing segment.
Federal Education Loans Segment
Navient owns and manages FFELP Loans and is the master servicer on this portfolio. We generate revenue primarily through net interest income on our FFELP Loans.
Consumer Lending Segment
Navient owns and manages Private Education Loans and is the master servicer for these portfolios. Through our Earnest brand, we also refinance and originate in-school Private Education Loans. "Refinance" Private Education Loans are loans where a borrower has refinanced their education loans, and "In-school" Private Education Loans are loans originally made to borrowers while they are attending school. We generate revenue primarily through net interest income on our Private Education Loan portfolio.
Through our Earnest brand, we help students and families in the planning and paying for college journey. Our digital tools empower people to find scholarships and compare financial aid offers. We believe our 50 years of experience, product design, digital marketing strategies, and origination and servicing expertise provide a unique competitive advantage. We see meaningful growth opportunities in originating Private Education Loans, generating attractive long-term, risk-adjusted returns.
The passage of new legislation on July 3, 2025 (the "Big Beautiful Bill") marks a significant shift in federal student lending programs, notably eliminating the GradPLUS loan program effective July 1, 2026. This development is anticipated to drive increased demand for private in-school graduate loans, presenting a unique loan origination growth opportunity for Navient. With our disciplined approach to growing in-school volume with a focus on graduate borrowers, we are well-positioned to capture our share of this expanded market.
Business Processing Segment
In September 2024, Navient completed the sale of Xtend, which comprised the Company's healthcare services business in its Business Processing segment. In February 2025, Navient completed the sale of its government services businesses, which constitutes the remainder of the Business Processing segment.
Prior to the sale of its healthcare and government services businesses, Navient provided business processing solutions such as omnichannel contact center services, workflow processing, and revenue cycle optimization. We leveraged the same expertise and intelligent tools we use to deliver successful results for portfolios we own. Our support enabled our clients to ensure better constituent outcomes, meet rapidly changing needs, improve technology, reduce operating expenses, manage risk and optimize revenue opportunities. Our clients included:
Other Segment
This segment consists of our corporate liquidity portfolio, gains and losses incurred on the repurchase of debt, unallocated expenses of shared services (which includes regulatory expenses), and restructuring/other reorganization expenses. Additionally, the segment contains the revenue and expenses in connection with the transition services we have performed related to the outsourcing of loan servicing and divestiture of our Business Processing segment discussed under "Recent Business Developments."
6
Three Months Ended September 30,
Nine Months Ended September 30,
(In millions, except per share data)
2025
2024
GAAP Basis
Net income (loss)
(86
)
(2
(75
107
Diluted earnings (loss) per common share
(.87
(.02
(.75
.95
Weighted average shares used to compute diluted earnings per share
98
108
100
112
Return on assets
(.72
)%
(0.21
.26
Core Earnings Basis(1)
Net income (loss)(1)
(83
160
(36
246
Diluted earnings (loss) per common share(1)
(.84
1.45
(.36
2.20
110
Net interest margin, Federal Education Loans segment
.84
.46
.72
Net interest margin, Consumer Lending segment
2.39
2.84
2.48
2.91
(.69
1.21
(.10
.59
Education Loan Portfolios
Ending FFELP Loans, net
28,952
31,522
Ending Private Education Loans, net
15,456
16,005
Ending total education loans, net
44,408
47,527
Average FFELP Loans
29,641
32,373
30,289
34,749
Average Private Education Loans
15,894
16,587
16,014
16,968
Average total education loans
45,535
48,960
46,303
51,717
We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present financial results on a basis that differs from GAAP. We refer to this different basis of presentation as Core Earnings. We provide this Core Earnings basis of presentation on a consolidated basis and for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also include this information in our presentations with credit rating agencies, lenders and investors. Because our Core Earnings basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide certain Core Earnings disclosures in the notes to our consolidated financial statements for our business segments. See “Non-GAAP Financial Measures — Core Earnings” for a further discussion and a complete reconciliation between GAAP net income and Core Earnings.
Third-quarter 2025 net loss was $86 million ($0.87 diluted loss per share), compared with net loss of $2 million ($0.02 diluted loss per share) for the year-ago quarter. See “Results of Operations — GAAP Comparison of Third-Quarter 2025 Results with Third-Quarter 2024” for a discussion of the primary contributors to the change in GAAP earnings between periods.
Third-quarter 2025 Core Earnings net loss was $83 million ($0.84 diluted Core Earnings loss per share), compared with $160 million ($1.45 diluted Core Earnings per share) for the year-ago quarter. See “Segment Results” for a discussion of the primary contributors to the change in Core Earnings between periods.
GAAP and Core Earnings results included:
Financial highlights of third-quarter 2025 include:
Federal Education Loans segment:
Consumer Lending segment:
Business Processing segment:
Capital, funding and liquidity:
Operating Expenses:
The transition services related to the outsourcing of loan servicing and the sale of our healthcare services business ended in May 2025 and as of October 2025 we have no further obligations to provide transition services for our government services business.
GAAP Income Statements (Unaudited)
Increase(Decrease)
Interest income
FFELP Loans
484
591
(107
(18
1,459
1,861
(402
(22
Private Education Loans
276
314
(38
(12
838
958
(120
(13
Cash and investments
21
(51
64
129
(65
(50
Total interest income
781
948
(167
2,361
2,948
(587
(20
Total interest expense
639
828
(189
(23
1,961
2,547
(586
Net interest income
142
120
22
18
400
401
(1
—
Less: provisions for loan losses
168
126
300
236
68
247
Net interest income (loss) after provisions for loan losses
(26
78
(104
(133
164
333
(169
Other income (loss):
Servicing revenue
13
-
40
48
(8
(17
Asset recovery and business processing revenue
70
(70
(100
23
228
(205
(90
Other income
10
Gain on sale of subsidiary
219
(219
Gains (losses) on derivative and hedging activities, net
(4
32
(89
(34
11
(45
(409
Total other income
(257
(93
73
528
(455
Expenses:
Operating expenses
105
184
(79
(43
533
(200
Goodwill and acquired intangible assets impairment and amortization expense
140
(139
(99
145
(143
Restructuring/other reorganization expenses
(14
(78
35
(29
Total expenses
342
(232
(68
341
713
(372
(52
Income (loss) before income tax expense (benefit)
(117
(129
(1,075
148
(252
(170
Income tax expense (benefit)
(31
14
(321
(171
(84
4,200
(182
Basic earnings (loss) per common share
(.85
4,250
.97
(1.72
(177
(1.70
(179
Dividends per common share
.16
.48
GAAP Comparison of Third-Quarter 2025 Results with Third-Quarter 2024
For the three months ended September 30, 2025, net loss was $86 million, or $0.87 diluted loss per common share, compared with net loss of $2 million, or $0.02 diluted loss per common share, for the year-ago period.
The primary contributors to the change in net income (loss) are as follows:
• Net interest income increased by $22 million primarily due to a decrease in premium amortization due to both a decrease in prepayment rate assumptions ($11 million net benefit in the current period), mostly in response to the significant decline in FFELP Loan actual prepayments since the beginning of 2025, as well as the significant decline in actual FFELP Loan prepayments from $1.0 billion in the year-ago quarter to $268 million in the current quarter. Additionally, there was a $12 million increase in mark-to-market gains on fair value hedges recorded in interest expense. These increases were partially offset by the paydown of the FFELP and Private Education Loan portfolios.
• Provisions for loan losses increased $126 million from $42 million to $168 million:
○ The provision for FFELP Loan losses increased $18 million from $(5) million to $13 million.
○ The provision for Private Education Loan losses increased $108 million from $47 million to $155 million.
The provision for FFELP Loan losses of $13 million in the current period was primarily the result of elevated delinquency balances, our forecasted macroeconomic outlook, as well as the continued extension of the portfolio. The provision of $(5) million in the year-ago quarter was the result of relatively stable credit trends.
The provision for Private Education Loan losses of $155 million in the current period included $17 million associated with loan originations and $138 million primarily the result of elevated delinquency balances as well as our forecasted macroeconomic outlook. The provision of $47 million in the year-ago quarter included $21 million related to lowering the expected recovery rate on defaulted loans, $15 million associated with loan originations and $11 million related to a general reserve build.
• Asset recovery and business processing revenue decreased $70 million as a result of the sale of our healthcare services business in the third quarter of 2024 ($28 million of the decrease), and our government services business in February 2025 ($42 million of the decrease). With the sale of our government services business, Navient no longer provides business processing segment services.
• A gain of $219 million was recognized in the third quarter of 2024 from the sale of 100% of our equity interests in Xtend Healthcare, our former healthcare services business, for $369 million cash on September 19, 2024.
• Net losses on derivative and hedging activities decreased $32 million. The primary factor affecting the change was interest rate fluctuations. Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates and other market factors. As a result, net gains and losses on derivative and hedging activities may vary significantly in future periods.
• Operating expenses decreased $79 million, $66 million of which was due to a decline in business processing expenses as a result of the sale of our government services business in February 2025 and our healthcare services business in the third quarter of 2024 ($57 million of the reduction is in the Business Processing segment and $9 million of the reduction is in the Other segment). In addition, regulatory-related expenses decreased $13 million primarily due to $18 million of regulatory-related expenses recorded in the year-ago quarter in connection with the September 2024 CFPB settlement agreement. Current period expense includes $6 million incurred in connection with providing transition services related to our various strategic initiatives. There is $7 million of revenue recognized in the Other segment related to these services.
• Goodwill and acquired intangible asset impairment and amortization expense decreased $139 million due to a $138 million impairment recognized in the third quarter of 2024 related to the government services business which was sold in February 2025.
• Restructuring and other reorganization expenses decreased $14 million primarily due to a decrease in severance-related costs incurred in connection with the various strategic initiatives that have been and continue to be implemented to simplify the company, reduce our expense base and enhance our flexibility.
• The effective income tax rates for the current and year-ago quarters were 27% and 120%, respectively. The movement in the effective income tax rate was primarily driven by the settlement with the CFPB in the year-ago quarter of which a portion was not deductible for tax and the impact of a portion of the goodwill impairment recorded in the year-ago quarter not being deductible.
We repurchased 2.0 million and 2.1 million shares of our common stock during the third quarters of 2025 and 2024, respectively. As a result of repurchases, our average outstanding diluted shares decreased by 10 million common shares (or 9%) from the year-ago period.
GAAP Comparison of Nine Months Ended September 30, 2025 Results with Nine Months Ended September 30, 2024
For the nine months ended September 30, 2025, net loss was $75 million, or $0.75 diluted loss per common share, compared with net income of $107 million, or $0.95 diluted earnings per common share, for the year-ago period.
• Net interest income decreased by $1 million primarily as a result of the paydown of the FFELP and Private Education Loan portfolios and the impact of decreasing interest rates on the different index resets for the FFELP Loan and Private Education Loan assets and debt. These decreases were offset by a $54 million decline in net premium amortization on the loan portfolios due to both a decrease in prepayment rate assumptions, mostly in response to the significant decline in actual FFELP Loan prepayments since the beginning of 2025, as well as the significant decline in actual FFELP Loan prepayments from $5.0 billion in the year-ago period to $753 million in the current period.
• Provisions for loan losses increased $168 million, from $68 million to $236 million:
○ The provision for FFELP Loan losses increased $35 million from $(6) million to $29 million.
○ The provision for Private Education Loan losses increased $133 million from $74 million to $207 million.
The provision for FFELP Loan losses of $29 million in the current period was primarily the result of elevated delinquency balances, our forecasted macroeconomic outlook, as well as the continued extension of the portfolio. The provision of $(6) million in the year-ago period was the result of relatively stable credit trends.
The provision for Private Education Loan losses of $207 million in the current period included $32 million associated with loan originations and $175 million primarily the result of elevated delinquency balances as well as our forecasted macroeconomic outlook. The provision of $74 million in the year-ago period included $21 million related to lowering the expected recovery rate on defaulted loans, $26 million associated with loan originations and $27 million related to a general reserve build.
• Asset recovery and business processing revenue decreased $205 million as a result of the sale of our healthcare services business in the third quarter of 2024 ($88 million of the decrease), and our government services business in February 2025 ($117 million of the decrease). With the sale of our government services business, Navient no longer provides business processing segment services.
• Other income increased $22 million primarily related to the transition services we provide related to our various strategic initiatives. The transition services related to the outsourcing of loan servicing and the sale of our healthcare services business ended in May 2025. The transition services related to the sale of our government services business ended in October 2025.
• Net gains on derivative and hedging activities decreased $45 million. The primary factor affecting the change was interest rate fluctuations. Valuations of derivative instruments fluctuate based upon many factors including changes in interest rates and other market factors. As a result, net gains and losses on derivative and hedging activities may vary significantly in future periods.
• Operating expenses decreased $200 million, $198 million of which was due to a decline in business processing expenses as a result of the sale of our government services business in February 2025 and our healthcare services business in the third quarter of 2024 ($168 million of the reduction is in the Business Processing segment and $30 million of the reduction is in the Other segment). In addition, regulatory-related expenses decreased $34 million primarily due to $39 million of regulatory-related expenses recorded in the year-ago period in connection with the September 2024 CFPB settlement agreement. Current period expense includes $29 million incurred in connection with providing transition services related to our various strategic initiatives. There is $32 million of revenue recognized in the Other segment related to these services.
• Goodwill and acquired intangible asset impairment and amortization expense decreased $143 million primarily due to a $138 million impairment recognized in September 2024 related to the government services business which was sold in February 2025.
• Restructuring and other reorganization expenses decreased $29 million primarily due to a decrease in severance-related costs incurred in connection with the various strategic initiatives that have been and continue to be implemented to simplify the company, reduce our expense base and enhance our flexibility.
We repurchased 6.4 million and 7.2 million shares of our common stock during the nine months ended September 30, 2025 and 2024, respectively. As a result of repurchases, our average outstanding diluted shares decreased by 12 million common shares (or 11%) from the year-ago period.
The following table presents Core Earnings results for our Federal Education Loans segment.
% Increase(Decrease)
(Dollars in millions)
2025 vs. 2024
Interest income:
25
(60
30
75
494
616
1,489
1,936
429
576
1,321
1,810
(27
65
63
Less: provision for loan losses
(5
360
29
(6
583
Net interest income after provision for loan losses
52
45
139
132
(9
31
(30
Direct operating expenses
20
54
53
Income before income tax expense
46
36
28
116
123
Income tax expense
Net income
89
95
Comparison of Third-Quarter 2025 Results with Third-Quarter 2024
Key performance metrics are as follows:
Segment net interest margin
FFELP Loans:
FFELP Loan spread
.90
.60
.77
Provision for loan losses
Net charge-offs
Net charge-off rate
.15
.14
.13
Greater than 30-days delinquency rate
18.1
13.4
Greater than 90-days delinquency rate
10.5
7.3
Forbearance rate
16.4
Net Interest Margin
The following table details the net interest margin.
FFELP Loan yield
6.31
7.04
6.22
6.92
Floor Income
.17
.23
.22
FFELP Loan net yield
6.48
7.27
6.44
7.15
FFELP Loan cost of funds
(5.58
(6.67
(5.67
(6.56
Other interest-earning asset spread impact
(.06
(.14
(.05
(.13
Net interest margin(1)
Other interest-earning assets
872
1,956
874
2,002
Total FFELP Loan interest-earning assets
30,513
34,329
31,163
36,751
The 38 basis point increase in the net interest margin in third-quarter 2025 is primarily the result of loan premium amortization being $29 million lower in the current period (38 basis points) due to both a decrease in prepayment rate assumptions used to amortize loan premium, in response to the significant decline in actual prepayments since the beginning of 2025, as well as the significant decline in actual prepayments from $1.0 billion in the year-ago quarter to $268 million in the current quarter. The significant decline in actual prepayments in 2025 is primarily the result of changes in public policy under the current Administration.
As of September 30, 2025, our FFELP Loan portfolio totaled $28.9 billion. The weighted-average life of this portfolio as of September 30, 2025 was 8 years assuming a Constant Prepayment Rate (CPR) of 3% through 2028 and 5% thereafter. Prior to third-quarter 2025, the CPR assumption was 5%.
The following table analyzes, on a Core Earnings basis, the ability of the FFELP Loans in our portfolio to earn Floor Income after September 30, 2025 and 2024, based on interest rates as of those dates.
(Dollars in billions)
September 30, 2025
September 30, 2024
Education loans eligible to earn Floor Income
28.8
31.3
Less: post-March 31, 2006 disbursed loans required to rebate Floor Income
(13.9
(15.0
Less: economically hedged Floor Income
(.7
(1.8
Education loans eligible to earn Floor Income after rebates and economically hedged
14.2
14.5
Education loans earning Floor Income
2.3
1.4
The following table presents a projection of the average balance of FFELP Consolidation Loans for which Fixed Rate Floor Income has been economically hedged with derivatives for the period October 1, 2025 to December 31, 2028.
October 1, 2025toDecember 31, 2025
2026
2027
2028
Average balance of FFELP Consolidation Loans whose Floor Income is economically hedged
.7
.6
.3
.2
Provision for Loan Losses
Provision for loan losses increased $18 million. The $13 million of provision for loan losses in the current quarter was primarily the result of elevated delinquency balances, our forecasted macroeconomic outlook as well as the continued extension of the portfolio. The $(5) million of provision for loan losses in the year-ago quarter was the result of relatively stable credit trends.
Operating Expenses
Operating expenses for the Federal Education Loans segment primarily include costs incurred to perform servicing on our FFELP Loan portfolio and federal education loans held by other institutions. Expenses were $4 million lower primarily as a result of the outsourcing of the loan servicing of our portfolio to a third party on July 1, 2024. This created a variable cost structure resulting in the significant reduction in expenses (20%) as the portfolio paid down.
The following table presents Core Earnings results for our Consumer Lending segment.
15
(25
281
320
853
978
Interest expense
183
198
547
597
122
306
381
155
47
230
207
74
180
Net interest income (loss) after provision for loan losses
(57
(176
99
307
(10
115
(400
(7
(103
(483
(3
(106
(76
(381
Private Education Loans (including Refinance Loans):
Private Education Loan spread
2.94
2.58
3.02
Net charge-offs(1)
240
Net charge-off rate(1)
1.87
2.14
1.98
6.1
5.3
2.8
2.4
1.5
Private Education Refinance Loans:
.8
Average balance of Private Education Refinance Loans
8,649
8,552
8,549
8,669
Ending balance of Private Education Refinance Loans
8,571
8,405
Private Education Refinance Loan originations
262
1,442
712
Private Education Loan yield
6.90
7.52
7.00
7.54
Private Education Loan cost of funds
(4.42
(4.58
(4.52
(.09
(.11
487
485
486
Total Private Education Loan interest-earning assets
16,381
17,072
16,500
17,501
The 45 basis point decrease in the net interest margin in third-quarter 2025 is primarily the result of an $18 million decrease (44 basis points) in loan discount amortization mostly related to a decrease in prepayment rate assumptions used to amortize loan discount. In addition, the continued shift of the Refinance Loan portfolio becoming a higher percentage of the overall Private Education Loan portfolio and the Refinance Loan portfolio earning a lower net interest margin compared to the legacy portfolio reduces the overall net interest margin.
As of September 30, 2025, our Private Education Loan portfolio totaled $15.5 billion, comprised of $8.6 billion of refinance loans and $6.9 billion of non-refinance loans. The weighted-average life of these portfolios as of September 30, 2025 was 5 years and 4 years, respectively, assuming a CPR of 10% and 8%, respectively. Prior to third-quarter 2025, the CPR assumption was 10% for both refinance and non-refinance loans.
The provision for Private Education Loan losses increased $108 million. The provision for loan losses of $155 million in third quarter 2025 included $17 million associated with loan originations and $138 million primarily the result of elevated delinquency balances as well as our forecasted macroeconomic outlook. The provision for loan losses of $47 million in the year-ago period included $21 million related to lowering the expected recovery rate on defaulted loans, $15 million associated with loan originations and $11 million related to a general reserve build.
Operating expenses for our consumer lending segment include costs to originate, acquire, service and collect on our consumer loan portfolio. Operating expenses increased $1 million primarily as a result of higher marketing spend associated with higher loan origination volume.
The following table presents Core Earnings results for our Business Processing segment.
Business processing revenue
289
447
(95
57
188
232
259
60
(98
178
199
Revenue from government services
Revenue from healthcare services
88
Total fee revenue
Total revenue
EBITDA(1)
233
EBITDA margin(1)
81
59
The following table presents Core Earnings results for our Other segment.
Net interest loss after provision for loan losses
(53
Other revenue
175
Unallocated shared services operating expenses:
Unallocated information technology costs
Unallocated corporate costs
(40
84
119
Total unallocated shared services operating expenses
144
182
(21
(41
150
217
Loss before income tax benefit
(55
(159
(269
Income tax benefit
(61
Net loss
(42
(72
(123
(208
Net Interest Loss after Provision for Loan Losses
Net interest loss after provision for loan losses is due to the negative carrying cost of our corporate liquidity portfolio. The amount of the net interest loss is primarily a result of the size of the liquidity portfolio as well as the cost of funds of the debt funding the corporate liquidity portfolio.
Other Revenue
All revenue and expense in connection with the transition services we performed related to the outsourcing of loan servicing and divestiture of our Business Processing segment are included in the Other segment.
Unallocated Shared Services Operating Expenses
Unallocated shared services operating expenses are costs primarily related to information technology costs related to infrastructure and operations, stock-based compensation expense, accounting, finance, legal, compliance and risk management, regulatory-related expenses, human resources, certain executive management, the Board of Directors, and transition services discussed above under "Other Revenue." Regulatory-related expenses include actual settlement amounts as well as third-party professional fees we incur in connection with such regulatory matters and are presented net of any insurance reimbursements for covered costs related to such matters. Expenses decreased $19 million from third-quarter 2024, primarily as a result of a $13 million decrease in regulatory-related expenses. Regulatory-related expenses were $1 million and $14 million in third quarters 2025 and 2024, respectively, with third-quarter 2024 including a contingency loss accrual of $18 million related to the $120 million settlement agreement entered into with the CFPB in September 2024. The remaining $6 million decrease in expenses primarily related to cost reduction efforts in connection with the various strategic initiatives that have been and continue to be implemented to simplify the Company, reduce our expense base and enhance our flexibility.
See “Note 10 – Commitments, Contingencies and Guarantees” for a discussion of legal and regulatory matters where it is reasonably possible that a loss contingency exists. The Company is unable to anticipate the timing of a resolution or the impact that certain matters may have on the Company’s consolidated financial position, liquidity, results of operation or cash flows. As a result, it is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection with certain matters and reserves have not been established. It is possible that an adverse ruling or rulings may have a material adverse impact on the Company.
Restructuring/Other Reorganization Expenses
These expenses decreased $14 million primarily due to a decrease in severance-related costs incurred in connection with the various strategic initiatives that have been and continue to be implemented to simplify the Company, reduce our expense base and enhance our flexibility.
This section provides information regarding the balances, activity and credit performance metrics of our education loan portfolio.
Summary of Our Education Loan Portfolio
Ending Education Loan Balances, net
FFELPStafford andOther
FFELPConsolidationLoans
TotalFFELPLoans
PrivateEducationLoans
TotalPortfolio
Total education loan portfolio:
In-school(1)
113
Grace, repayment and other(2)
10,731
18,399
29,130
15,757
44,887
Total
10,739
29,138
15,862
45,000
Allowance for loan losses
(150
(186
(406
(592
Total education loan portfolio
10,589
18,363
% of total FFELP
% of total
December 31, 2024
104
11,233
19,790
31,023
16,062
47,085
11,242
31,032
16,157
47,189
(180
(441
(621
11,103
19,749
30,852
15,716
46,568
66
34
92
102
11,462
20,230
31,692
16,384
48,076
11,472
31,702
16,476
48,178
(136
(44
(471
(651
11,336
20,186
Education Loan Activity
Three Months Ended September 30, 2025
Beginning balance
10,797
18,821
29,618
15,530
45,148
Acquisitions (originations and purchases)(1)
687
Capitalized interest and premium/discount amortization
248
Refinancings and consolidations to third parties
(119
(148
(267
(63
(330
Repayments and other
(215
(432
(647
(731
(1,378
Ending balance
Three Months Ended September 30, 2024
11,796
21,144
32,940
16,238
49,178
407
121
250
296
(274
(600
(874
(926
(315
(479
(794
(634
(1,428
Nine Months Ended September 30, 2025
1,790
393
374
767
125
892
(305
(386
(691
(172
(863
(602
(1,374
(1,976
(2,003
(3,979
Nine Months Ended September 30, 2024
13,564
24,361
37,925
16,902
54,827
1,017
384
388
772
152
924
(1,505
(3,024
(4,529
(151
(4,680
(1,107
(1,539
(2,646
(1,915
(4,561
FFELP Loan Portfolio Performance
Balance
Loans in-school/grace/deferment(1)
1,276
1,262
1,342
Loans in forbearance(2)
3,726
4,365
4,978
Loans in repayment and percentage of each status:
Loans current
19,766
81.9
20,675
81.4
21,975
86.6
Loans delinquent 31-60 days(3)
1,062
4.4
1,479
5.8
3.7
Loans delinquent 61-90 days(3)
769
3.2
1,043
4.1
599
Loans delinquent greater than 90 days(3)
2,539
2,208
8.7
1,860
Total FFELP Loans in repayment
24,136
25,405
25,382
Total FFELP Loans
FFELP Loan allowance for losses
FFELP Loans, net
Percentage of FFELP Loans in repayment
82.8
80.1
Delinquencies as a percentage of FFELP Loans in repayment
18.6
FFELP Loans in forbearance as a percentage of loans in repayment and forbearance
14.7
Private Education Loan Portfolio Performance
402
372
239
422
445
14,291
93.9
14,419
14,827
94.7
315
319
282
1.8
1.2
206
1.3
173
1.1
433
419
2.7
377
Total Private Education Loans in repayment
15,221
15,363
15,659
Total Private Education Loans
Private Education Loan allowance for losses
Private Education Loans, net
Percentage of Private Education Loans in repayment
96.0
95.1
95.0
Delinquencies as a percentage of Private Education Loans in repayment
Loans in forbearance as a percentage of loans in repayment and forbearance
Percentage of Private Education Loans with a cosigner(4)
Allowance for Loan Losses
Allowance at beginning of period
348
530
194
493
Total provision
Charge-offs:
Gross charge-offs
(111
(85
(94
Expected future recoveries on current period gross charge-offs
Total(1)
(74
Adjustment resulting from the change in charge-off rate(2)
(96
(105
Decrease in expected future recoveries on previously fully charged-off loans(3)
Allowance at end of period (GAAP)
186
406
592
471
651
Plus: expected future recoveries on previously fully charged-off loans(3)
185
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)(4)
579
765
656
836
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in charge-off rate (annualized)(2)
Net adjustment resulting from the change in charge -off rate as a percentage of average loans in repayment (annualized)(2)
.02
.53
Net charge-offs as a percentage of average loans in repayment (annualized)
2.50
2.40
Allowance coverage of charge-offs (annualized)(4)
5.1
(Non-GAAP)
1.7
Allowance as a percentage of the ending total loan balance(4)
4.0
Allowance as a percentage of the ending loans in repayment(4)
3.8
4.2
Ending total loans
Average loans in repayment
24,527
15,259
25,866
15,856
Ending loans in repayment
Beginning of period expected future recoveries on previously fully charged-off loans
172
211
Expected future recoveries of current period defaults
Recoveries (cash collected)
Charge-offs (as a result of lower recovery expectations)
End of period expected future recoveries on previously fully charged-off loans
Change in balance during period
441
621
215
617
832
(285
(308
(272
(301
39
(246
(240
(248
(271
(261
(290
Net charge-offs as a percentage of average loans in repayment, excluding the net adjustment resulting from the change in the charge-off rate (annualized)(2)
2.16
2.15
4.7
25,036
15,368
27,697
16,265
179
226
(15
Funding and Liquidity Risk Management
The following “Liquidity and Capital Resources” discussion concentrates primarily on our Federal Education Loans and Consumer Lending segments. Our Business Processing segment required minimal liquidity and funding.
We define liquidity as cash and high-quality liquid assets that we can use to meet our cash requirements. Our two primary liquidity needs are: (1) servicing our debt and (2) our ongoing ability to meet our cash needs for running the operations of our businesses (including derivative collateral requirements) throughout market cycles, including during periods of financial stress. Secondary liquidity needs, which can be adjusted as needed, include the origination of Private Education Loans, acquisitions of Private Education Loan portfolios, acquisitions of companies, the payment of common stock dividends and the repurchase of our common stock. To achieve these objectives, we analyze and monitor our liquidity needs and maintain excess liquidity and access to diverse funding sources including the issuance of unsecured debt and the issuance of secured debt primarily through asset-backed securitizations and/or other financing facilities.
We define our liquidity risk as the potential inability to meet our obligations when they become due without incurring unacceptable losses or inability to invest in future asset growth and business operations at reasonable market rates. Our primary liquidity risk relates to our ability to service our debt, meet our other business obligations and to continue to grow our business. The ability to access the capital markets is impacted by general market and economic conditions, our credit ratings, as well as the overall availability of funding sources in the marketplace. In addition, credit ratings may be important to customers or counterparties when we compete in certain markets and when we seek to engage in certain transactions.
Credit ratings and outlooks are opinions subject to ongoing review by the rating agencies and may change, from time to time, based on our financial performance, industry and market dynamics and other factors. Other factors that influence our credit ratings include the rating agencies’ assessment of the general operating environment, our relative positions in the markets in which we compete, reputation, liquidity position, the level and volatility of earnings, corporate governance and risk management policies, capital position and capital management practices. A negative change in our credit rating could have a negative effect on our liquidity because it might raise the cost and availability of funding and potentially require additional cash collateral or restrict cash currently held as collateral on existing borrowings or derivative collateral arrangements. It is our objective to improve our credit ratings so that we can continue to efficiently access the capital markets even in difficult economic and market conditions. We have unsecured debt totaling $5.3 billion at September 30, 2025. Three credit rating agencies currently rate our long-term unsecured debt at below investment grade.
We expect to fund our ongoing liquidity needs, including the repayment of $0.5 billion of senior unsecured notes that mature in the short term (i.e., over the next 12 months) and the remaining $4.8 billion of senior unsecured notes that mature in the long term (from 2026 to 2043 with 69% maturing by 2031), through a number of sources. These sources include our cash on hand, unencumbered FFELP Loan and Private Education Refinance Loan portfolios (see “Sources of Primary Liquidity” below), the predictable operating cash flows provided by operating activities, the repayment of principal on unencumbered education loan assets, and the distribution of overcollateralization from our securitization trusts. We may also, depending on market conditions and availability, draw down on our secured FFELP Loan and Private Education Loan asset-backed commercial paper (ABCP) facilities, issue term ABS, enter into additional Private Education Loan and FFELP Loan ABS repurchase facilities, or issue additional unsecured debt.
We originate Private Education Loans (a portion of which is obtained through a forward purchase agreement). We also have purchased and may purchase, in future periods, Private Education Loan portfolios from third parties. Those originations and purchases are part of our ongoing liquidity needs. We purchased 2.0 million shares of common stock for $26 million in the third quarter of 2025 and have $26 million of unused share repurchase authority as of September 30, 2025.
Sources of Primary Liquidity
Ending Balances:
Unrestricted cash
571
722
1,143
Unencumbered FFELP Loans
58
Unencumbered Private Education Refinance Loans
515
242
395
1,144
1,196
1,737
Three Months Ended
Nine Months Ended
Average Balances:
604
737
1,129
640
1,004
316
446
542
297
1,248
1,486
1,754
1,281
1,449
Sources of Additional Liquidity
Liquidity may also be available under our secured credit facilities. Maximum borrowing capacity under the FFELP Loan and Private Education Loan ABCP facilities will vary and be subject to each agreement’s borrowing conditions, including, among others, facility size, current usage and availability of qualifying collateral from unencumbered loans. The following tables detail the additional borrowing capacity of these facilities with maturity dates ranging from November 2025 to April 2027.
FFELP Loan ABCP facilities
424
Private Education Loan ABCP facilities
1,882
1,490
1,921
2,060
1,914
2,343
423
412
1,695
1,799
2,079
1,586
1,770
1,879
2,222
2,498
1,836
2,182
At September 30, 2025, we had a total of $2.8 billion of unencumbered tangible assets inclusive of those listed in the table above as sources of primary liquidity. Total unencumbered education loans comprised $1.3 billion of our unencumbered tangible assets of which $1.3 billion and $58 million related to Private Education Loans and FFELP Loans, respectively. In addition, as of September 30, 2025, we had $4.7 billion of encumbered net assets (i.e., overcollateralization) in our various financing facilities (consolidated variable interest entities). We enter into repurchase facilities at times to borrow against the encumbered net assets of these financing vehicles. As of September 30, 2025, $0.6 billion of repurchase facility borrowings were outstanding.
The following table reconciles encumbered and unencumbered assets and their net impact on total Tangible Equity.
Net assets of consolidated variable interest entities (encumbered assets) — FFELP Loans
Net assets of consolidated variable interest entities (encumbered assets) — Private Education Loans
Tangible unencumbered assets(1)
2.9
Senior unsecured debt
(5.3
(5.4
Mark-to-market on unsecured hedged debt(2)
Other liabilities, net
(.2
(.3
Total Tangible Equity (3)
2.2
Borrowings
Ending Balances
ShortTerm
LongTerm
Unsecured borrowings:
505
4,800
5,305
553
4,806
5,359
Total unsecured borrowings
Secured borrowings:
FFELP Loan securitizations
25,989
26,102
28,268
28,309
Private Education Loan securitizations
535
10,321
10,856
631
10,338
10,969
1,872
313
2,185
1,660
1,784
2,274
Other
94
Total secured borrowings
4,417
36,662
41,079
4,586
38,720
43,306
Core Earnings basis borrowings(1)
4,922
41,462
46,384
5,139
43,526
48,665
Adjustment for GAAP accounting treatment
(48
(342
(347
GAAP basis borrowings
4,920
41,414
46,334
5,134
43,184
48,318
Average Balances
AverageBalance
AverageRate
5,304
8.38
5,856
9.19
5,380
8.46
5,857
9.23
26,662
5.41
30,361
6.53
27,344
5.50
32,711
6.43
10,711
3.69
11,832
3.82
10,713
3.67
11,838
3.68
1,885
5.71
1,626
6.88
5.78
1,760
6.94
1,990
6.28
1,741
7.59
2,132
6.32
2,045
7.39
3.04
117
(.29
1.76
109
(1.69
41,380
5.01
45,677
5.87
42,109
5.08
48,463
5.80
46,684
5.39
51,533
6.24
47,489
5.46
54,320
6.17
.04
.06
.09
5.43
6.40
5.52
6.26
Management’s Discussion and Analysis of Financial Condition and Results of Operations addresses our consolidated financial statements, which have been prepared in accordance with generally accepted accounting principles in the United States of America (GAAP). A discussion of our critical accounting policies, which includes the allowance for loan losses, goodwill impairment assessment, premium and discount amortization, and the impact of the SDR Plan on our accounting policies and estimates, can be found in our 2024 Form 10-K.
In addition to financial results reported on a GAAP basis, Navient also provides certain performance measures which are non-GAAP financial measures. We present the following non-GAAP financial measures: (1) Core Earnings, (2) Tangible Equity (as well as the Adjusted Tangible Equity Ratio), (3) EBITDA for the Business Processing segment, and (4) Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off Loans. Definitions for the non-GAAP financial measures and reconciliations are provided below, except that reconciliations of forward-looking non-GAAP financial measures are not provided because the Company is unable to provide such reconciliations without unreasonable effort due to the uncertainty and inherent difficulty of predicting the occurrence and financial impact of certain items, including, but not limited to, the impact of any mark-to-market gains/losses resulting from our use of derivative instruments to hedge our economic risks.
1. Core Earnings
We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present financial results on a basis that differs from GAAP. We refer to this different basis of presentation as Core Earnings. We provide this Core Earnings basis of presentation on a consolidated basis and for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our Core Earnings basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide certain Core Earnings disclosures in the notes to our consolidated financial statements for our business segments.
Core Earnings are not a substitute for reported results under GAAP. We use Core Earnings to manage our business segments because Core Earnings reflect adjustments to GAAP financial results for two items, discussed below, that can create significant volatility mostly due to timing factors generally beyond the control of management. Accordingly, we believe that Core Earnings provide management with a useful basis from which to better evaluate results from ongoing operations against the business plan or against results from prior periods. Consequently, we disclose this information because we believe it provides investors with additional information regarding the operational and performance indicators that are most closely assessed by management. When compared to GAAP results, the two items we remove to result in our Core Earnings presentations are:
While GAAP provides a uniform, comprehensive basis of accounting, for the reasons described above, our Core Earnings basis of presentation does not. Core Earnings are subject to certain general and specific limitations that investors should carefully consider. For example, there is no comprehensive, authoritative guidance for management reporting. Our Core Earnings are not defined terms within GAAP and may not be comparable to similarly titled measures reported by other companies. Accordingly, our Core Earnings presentation does not represent a comprehensive basis of accounting. Investors, therefore, may not be able to compare our performance with that of other financial services companies based upon Core Earnings. Core Earnings results are only meant to supplement GAAP results by providing additional information regarding the operational and performance indicators that are most closely used by management, our Board of Directors, credit rating agencies, lenders and investors to assess performance.
The following tables show our consolidated GAAP results, Core Earnings results (including for each reportable segment) along with the adjustments made to the income/expense items to reconcile the consolidated GAAP results to the Core Earnings results as required by GAAP and reported in “Note 11 — Segment Reporting.”
Adjustments
Reportable Segments
TotalGAAP
Reclassi-fications
Additions/(Subtractions)
TotalAdjustments (1)
TotalCoreEarnings
Federal Education Loans
Consumer Lending
Business Processing
Education loans
760
Net interest income (loss)
146
Other revenue (loss)
61
Unallocated shared services expenses
Goodwill and acquired intangible asset impairment and amortization
(108
Income tax expense (benefit)(2)
Net Impact ofDerivativeAccounting
Net Impact ofGoodwill andAcquiredIntangibles
Total other income (loss)
Total Core Earnings adjustments to GAAP
905
312
(140
202
196
208
162
56
2,297
72
421
49
189
Operating expenses(2)
339
(47
Income tax expense (benefit)(3)
(11
55
2,819
439
(28
517
351
(145
568
The following discussion summarizes the differences between Core Earnings and GAAP net income and details each specific adjustment required to reconcile our Core Earnings segment presentation to our GAAP earnings.
GAAP net income (loss)
Core Earnings adjustments to GAAP:
Net impact of derivative accounting
Net impact of goodwill and acquired intangible assets
Net income tax effect
(33
Core Earnings net income (loss)
(1) Derivative Accounting: Core Earnings exclude periodic gains and losses that are caused by the mark-to-market valuations on derivatives that do not qualify for hedge accounting treatment under GAAP, as well as the periodic mark-to-market gains and losses that are a result of ineffectiveness recognized related to effective hedges under GAAP. Under GAAP, for our derivatives that are held to maturity, the mark-to-market gain or loss over the life of the contract will equal $0. In our Core Earnings presentation, we recognize the economic effect of these hedges, which generally results in any net settlement cash paid or received being recognized ratably as an interest expense or revenue over the hedged item’s life.
The accounting for derivatives requires that changes in the fair value of derivative instruments be recognized currently in earnings, with no fair value adjustment of the hedged item, unless specific hedge accounting criteria are met. The gains and losses recorded in “Gains (losses) on derivative and hedging activities, net” and interest expense (for qualifying fair value hedges) are primarily caused by interest rate and foreign currency exchange rate volatility and changing credit spreads during the period as well as the volume and term of derivatives not receiving hedge accounting treatment. We believe that our derivatives are effective economic hedges, and as such, are a critical element of our interest rate and foreign currency risk management strategy. However, some of our derivatives do not qualify for hedge accounting treatment and the stand-alone derivative is adjusted to fair value in the income statement with no consideration for the corresponding change in fair value of the hedged item. See our 2024 Form 10-K for further discussion.
The table below quantifies the adjustments for derivative accounting between GAAP and Core Earnings net income.
Core Earnings derivative adjustments:
(Gains) losses on derivative and hedging activities, net, included in other income
Plus: (Gains) losses on fair value hedging activity included in interest expense
Total (gains) losses in GAAP net income
Plus: Reclassification of settlement income (expense) on derivative and hedging activities, net(1)
Mark-to-market (gains) losses on derivative and hedging activities, net(2)
Other derivative accounting adjustments(3)
Total net impact of derivative accounting
Reclassification of settlements on derivative and hedging activities:
Net settlement income (expense) on interest rate swaps reclassified to net interest income
Total reclassifications of settlement income (expense) on derivative and hedging activities
Fair value hedges
Foreign currency hedges
Other (a)
Total mark-to-market (gains) losses on derivative and hedging activities, net
Cumulative Impact of Derivative Accounting under GAAP compared to Core Earnings
As of September 30, 2025, derivative accounting has decreased GAAP equity by approximately $37 million as a result of cumulative net mark-to-market losses (after tax) recognized under GAAP, but not in Core Earnings. The following table rolls forward the cumulative impact to GAAP equity due to these after-tax mark-to-market net gains and losses related to derivative accounting.
Beginning impact of derivative accounting on GAAP equity
Net impact of net mark-to-market gains (losses) under derivative accounting(1)
(49
Ending impact of derivative accounting on GAAP equity
(37
Total pre-tax net impact of derivative accounting recognized in net income(2)
(56
Tax and other impacts of derivative accounting adjustments
Change in mark-to-market gains (losses) on derivatives, net of tax recognized in other comprehensive income
(16
Net impact of net mark-to-market gains (losses) under derivative accounting
Hedging Embedded Floor Income
We use pay-fixed swaps and fixed rate debt to economically hedge embedded Floor Income in our FFELP Loans. Historically, we have used these instruments on a periodic basis and depending upon market conditions and pricing, we may enter into additional hedges in the future. Under GAAP, the pay-fixed swaps are accounted for as cash flow hedges. The table below shows the amount of hedged Floor Income that will be recognized in Core Earnings in future periods based on these hedge strategies.
Total hedged Floor Income, net of tax(1)(2)
(2) Goodwill and Acquired Intangible Assets: Our Core Earnings exclude goodwill and intangible asset impairment and the amortization of acquired intangible assets. The following table summarizes the goodwill and acquired intangible asset adjustments.
Core Earnings goodwill and acquired intangible asset adjustments
2. Tangible Equity and Adjusted Tangible Equity Ratio
Adjusted Tangible Equity Ratio measures the ratio of Navient’s Tangible Equity to its tangible assets. We adjust this ratio to exclude the assets and equity associated with our FFELP Loan portfolio because FFELP Loans are no longer originated and the FFELP Loan portfolio bears a 3% maximum loss exposure under the terms of the federal guaranty. Management believes that excluding this portfolio from the ratio enhances its usefulness to investors. Management uses this ratio, in addition to other metrics, for analysis and decision making related to capital allocation decisions. The Adjusted Tangible Equity Ratio is calculated as:
Navient Corporation's stockholders' equity
2,439
2,694
Less: Goodwill and acquired intangible assets
435
438
Tangible Equity
2,004
2,256
Less: Equity held for FFELP Loans
158
Adjusted Tangible Equity
1,859
2,098
Divided by:
Total assets
49,306
53,440
Less:
Goodwill and acquired intangible assets
Adjusted tangible assets
19,919
21,480
Adjusted Tangible Equity Ratio
3. Earnings before Interest, Taxes, Depreciation and Amortization Expense (EBITDA)
This measures the operating performance of the Business Processing segment and is used by management and equity investors to monitor operating performance and determine the value of those businesses. EBITDA for the Business Processing segment is calculated as:
Pre-tax income
Plus:
Depreciation and amortization expense(1)
EBITDA
EBITDA margin
4. Allowance for Loan Losses Excluding Expected Future Recoveries on Previously Fully Charged-off
Loans
The allowance for loan losses on the Private Education Loan portfolio used for the three credit metrics below excludes the expected future recoveries on previously fully charged-off loans to better reflect the current expected credit losses remaining in connection with the loans on balance sheet that have not charged off. That is, as of September 30, 2025, the $579 million Private Education Loan allowance for loan losses excluding expected future recoveries on previously fully charged-off loans represents the current expected credit losses that remain in connection with the $15,862 million Private Education Loan portfolio. The $173 million of expected future recoveries on previously fully charged-off loans, which is collected over an average 15-year period, mechanically is a reduction to the overall allowance for loan losses. However, it is not related to the $15,862 million Private Education Loan portfolio on our balance sheet and, as a result, management excludes this impact to the allowance to better evaluate and assess our overall credit loss coverage on the Private Education Loan portfolio. We believe this provides a more meaningful and holistic view of the available credit loss coverage on our non-charged-off Private Education Loan portfolio. We believe this information is useful to our investors, lenders and rating agencies.
Allowance for Loan Losses Metrics – Private Education Loans
Plus: expected future recoveries on previously fully charged-off loans
Allowance at end of period excluding expected future recoveries on previously fully charged-off loans (Non-GAAP Financial Measure)
96
261
Allowance coverage of charge-offs (annualized):
GAAP
Adjustment(1)
.4
.5
Non-GAAP Financial Measure(1)
Allowance as a percentage of the ending total loan balance:
2.6
Allowance as a percentage of the ending loans in repayment:
3.0
For a discussion of legal matters as of September 30, 2025, please refer to “Note 10 – Commitments, Contingencies and Guarantees” to our consolidated financial statements included in this report, which is incorporated into this item by reference.
The risk factors disclosed in our 2024 Form 10-K should be considered together with information included in this Form 10-Q. We believe there have been no material changes to the risk factors previously disclosed in our 2024 Form 10-K.
Interest Rate Sensitivity Analysis
Our interest rate risk management seeks to limit the impact of movements in interest rates on our results of operations and financial position. The following tables summarize the potential effect on earnings over the next 12 months and the potential effect on fair values of balance sheet assets and liabilities at September 30, 2025 and 2024, based upon a sensitivity analysis performed by management assuming a hypothetical increase and decrease in market interest rates of 100 basis points. The earnings sensitivities assume an immediate increase and decrease in market interest rates of 100 basis points and are applied only to financial assets and liabilities, including hedging instruments, that existed at the balance sheet date and do not take into account any new assets, liabilities or hedging instruments that may arise over the next 12 months.
As of September 30, 2025
As of September 30, 2024
Impact on Annual Earnings If:
Interest Rates
(Dollars in millions, except per share amounts)
Increase100 BasisPoints
Decrease100 BasisPoints
Effect on Earnings:
Change in pre-tax net income before mark-to -market gains (losses) on derivative and hedging activities
Mark-to-market gains (losses) on derivative and hedging activities
(46
Increase (decrease) in income before taxes
Increase (decrease) in net income after taxes
(32
Increase (decrease) in diluted earnings per common share
.24
.38
(.30
At September 30, 2025
Interest Rates:
Change fromIncrease of100 BasisPoints
Change fromDecrease of100 BasisPoints
Fair Value
Effect on Fair Values:
Assets
Education Loans
43,693
Other earning assets
2,019
Other assets
2,879
Total assets gain/(loss)
48,591
(58
190
Liabilities
Interest-bearing liabilities
45,679
(230
245
Other liabilities
76
Total liabilities (gain)/loss
46,212
(154
271
At December 31, 2024
46,133
90
2,246
2,975
51,354
47,505
(226
241
830
(35
48,335
(121
A primary objective in our funding is to minimize our sensitivity to changing interest rates by generally funding our floating rate education loan portfolio with floating rate debt and our fixed rate education loan portfolio with fixed rate debt although we can have a mismatch at times. In addition, we can have a mismatch in the index (including the frequency of reset) of floating rate debt versus floating rate assets. In addition, due to the ability of some FFELP Loans to earn Floor Income, we can have a fixed versus floating mismatch in funding if the education loan earns at the fixed borrower rate and the funding remains floating. We use pay-fixed swaps and fixed rate debt to economically hedge embedded Floor Income in our FFELP Loans. Historically, we have used these instruments on a periodic basis and depending upon market conditions and pricing, we may enter into additional hedges in the future. The result of these hedging transactions is to fix the relative spread between the education loan asset rate and the funding instrument rate.
In the preceding tables, under the scenario where interest rates increase or decrease by 100 basis points, the change in pre-tax net income before the mark-to-market gains (losses) on derivative and hedging activities is primarily due to the impact of (i) a portion of our unhedged FFELP Loans being in a fixed-rate mode due to Floor Income, while being funded with variable rate debt; (ii) certain FFELP fixed rate loans becoming variable interest rate loans when variable interest rates rise above a certain level (Special Allowance Payment or “SAP”). When these loans are funded with fixed rate debt (as we do for a portion of the portfolio to economically hedge Floor Income) we earn additional interest income when earning the higher variable rate that is in effect; and (iii) a portion of our variable rate assets being funded with fixed rate liabilities. Item (i) will generally cause income to decrease when interest rates increase and income to increase when interest rates decrease. Item (ii) and (iii) have the opposite effect. The change due to the interest rate scenario where interest rates increase by 100 basis points in the current period is primarily a result of item (i) having a more significant impact than item (ii) and (iii) as a result of interest rates being lower compared to the prior period. The change due to the interest scenario where interest rates decrease by 100 basis points in the current period is primarily a result of item (i) having a more significant impact than item (ii) and (iii) as a result of interest rates being lower compared to the prior period. The relative changes from the prior period are primarily the result of interest rates being lower in the current period.
In the preceding tables, under the scenario where interest rates increase or decrease by 100 basis points, the change in mark-to-market gains (losses) on derivative and hedging activities in both periods is primarily due to (i) the notional amount and remaining term of our derivative portfolio and related hedged debt and (ii) the interest rate environment. In both periods, the mark-to-market gains (losses) are primarily related to derivatives that don’t qualify for hedge accounting that are used to economically hedge the origination of fixed rate Private Education Loans. As a result of not qualifying for hedge accounting, there is not an offsetting mark-to-market adjustment of the hedged item in this analysis.
In addition to interest rate risk addressed in the preceding tables, we are also exposed to risks related to foreign currency exchange rates. Foreign currency exchange risk is primarily the result of foreign currency denominated debt issued by us. When we issue foreign denominated corporate unsecured and securitization debt, our policy is to use cross-currency interest rate swaps to swap all foreign currency denominated debt payments (fixed and floating) to USD SOFR using a fixed exchange rate. In the tables above, there would be an immaterial impact on earnings if exchange rates were to decrease or increase, due to the terms of the hedging instrument and hedged items matching. The balance sheet interest-bearing liabilities would be affected by a change in exchange rates; however, the change would be materially offset by the cross-currency interest rate swaps in other assets or other liabilities. In certain economic environments, volatility in the spread between spot and forward foreign exchange rates has resulted in mark-to-market impacts to current period earnings which have not been factored into the above analysis. The earnings impact is noncash, and at maturity of the instruments the cumulative mark-to-market impact will be zero. Navient has not issued foreign currency denominated debt since 2008.
Asset and Liability Funding Gap
The table below presents our assets and liabilities (funding) arranged by underlying indices as of September 30, 2025. Management analyzes interest rate risk and in doing so includes all derivatives that are economically hedging our debt whether they qualify as effective hedges or not (Core Earnings basis). Accordingly, we present the asset and liability funding gap on a Core Earnings basis. The difference between the asset and the funding is the funding gap for the specified index. This represents our exposure to interest rate risk in the form of basis risk and repricing risk, which is the risk that the different indices may reset at different frequencies or may not move in the same direction or at the same magnitude.
Index(Dollars in billions)
Frequency ofVariableResets
Funding
FundingGap
3 month Treasury bill
weekly
annual
.1
Prime
quarterly
monthly
3 month Term SOFR
1.0
(.9
3 month Term SOFR (1)
(.5
1 month Term SOFR
Overnight SOFR(2)
daily
27.2
27.6
(.4
Non Discrete reset (1)
4.3
(4.3
Non Discrete reset (3)
daily/weekly
Fixed Rate (4)
13.1
15.3
(2.2
49.3
We use interest rate swaps and other derivatives to achieve our risk management objectives. Our asset liability management strategy is to match assets with debt (in combination with derivatives) that have the same underlying index and reset frequency or, when economical, have interest rate characteristics that we believe are highly correlated. Interest earned on our FFELP Loans is primarily indexed to 30-day average overnight SOFR, which is reset daily, and our cost of funds is primarily indexed to overnight SOFR but resetting at different times than the asset. A source of variability in FFELP net interest income could also be Floor Income we earn on certain FFELP Loans. Pursuant to the terms of the FFELP, certain FFELP Loans can earn interest at the stated fixed rate of interest as underlying debt interest rate expense remains variable. We refer to this additional spread income as “Floor Income.” Floor Income can be volatile since it is dependent on interest rate levels. We frequently hedge this volatility to lock in the value of the Floor Income over the term of the contract. Interest earned on our Private Education Refinance Loans is generally fixed rate with the related cost of funds generally fixed rate as well. Interest earned on the remaining Private Education Loans is generally indexed to either one-month Prime or term SOFR rates and our cost of funds is primarily indexed to one-month or three-month term SOFR. The use of funding with index types and reset frequencies that are different from our assets exposes us to interest rate risk in the form of basis and repricing risk. This could result in our cost of funds not moving in the same direction or with the same magnitude as the yield on our assets. While we believe this risk is low, as all of these indices are short-term with rate movements that are highly correlated over a long period of time, market disruptions (which have occurred in prior years) can lead to a temporary divergence between indices resulting in a negative impact to our earnings.
Issuer Purchases of Equity Securities
The following table provides information relating to our purchases of shares of our common stock in the three months ended September 30, 2025.
Total Numberof SharesPurchased(1)
Average PricePaid perShare
Total Number ofShares Purchasedas Part of PubliclyAnnounced Plansor Programs(1)(2)
Approximate DollarValue of SharesThat May Yet BePurchased UnderPublicly AnnouncedPlans orPrograms(1)
Period:
July 1 — July 31, 2025
13.99
August 1 — August 31, 2025
.9
12.75
September 1 — September 30, 2025
13.21
Total third-quarter 2025
13.19
Other Information
Director and Officer Trading Arrangements
During the quarter ended September 30, 2025, none of the Company’s directors or officers who are subject to the filing requirements of Section 16 of the Securities and Exchange Act adopted or terminated a Rule 10b5-1 trading arrangement or a non-Rule 10b5-1 trading arrangement (as defined in Item 408(c) of Regulation S-K, Item 408.
Disclosure Controls and Procedures
Our management, with the participation of our Principal Executive and Principal Financial Officers, evaluated the effectiveness of our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the Exchange Act)) as of September 30, 2025. Based on this evaluation, our Principal Executive and Principal Financial Officers concluded that, as of September 30, 2025, our disclosure controls and procedures were effective to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is (a) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and (b) accumulated and communicated to our management, including our Principal Executive and Principal Financial Officers as appropriate, to allow timely decisions regarding required disclosure.
Changes in Internal Control over Financial Reporting
No change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) occurred during the fiscal quarter ended September 30, 2025 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.
10.1*
Agreement EX-10.1 and Release, dated as of August 8, 2025, by and between Navient Corporation and its affiliates and David Green.
31.1*
Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*
32.1**
Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2**
101.INS*
Inline XBRL Instance Document–the instance document does not appear in the Interactive Data File as its XBRL tags are embedded within the Inline XBRL document.
101.SCH*
Inline XBRL Taxonomy Extension Schema With Embedded Linkbase Documents.
Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101).
* Filed herewith
** Furnished herewith
NAVIENT CORPORATION
CONSOLIDATED BALANCE SHEETS
(In millions, except per share amounts)
(Unaudited)
FFELP Loans (net of allowance for losses of $186 and $180, respectively)
Private Education Loans (net of allowance for losses of $406 and $441, respectively)
Investments
147
143
Cash and cash equivalents
Restricted cash and cash equivalents
1,301
1,381
Goodwill and acquired intangible assets, net
437
2,444
2,538
51,789
Short-term borrowings
Long-term borrowings
Total liabilities
46,867
49,148
Commitments and contingencies
Equity
Series A Junior Participating Preferred Stock, par value $0.20 per share; 2 million shares authorized at December 31, 2021; no shares issued or outstanding
Common stock, par value $0.01 per share, 1.125 billion shares authorized: 467 million and 465 million shares issued, respectively
Additional paid-in capital
3,398
3,380
Accumulated other comprehensive income (net of tax expense (benefit) of $(1) and $1, respectively)
Retained earnings
4,573
4,697
Total stockholders’ equity before treasury stock
7,974
8,084
Less: Common stock held in treasury at cost: 369 million and 362 million shares, respectively
(5,535
(5,443
Total equity
2,641
Total liabilities and equity
Supplemental information — assets and liabilities of consolidated variable interest entities:
28,894
30,620
14,023
14,638
Restricted cash
1,299
1,364
Other assets, net
1,338
1,224
4,304
4,532
36,600
38,497
Net assets of consolidated variable interest entities
4,650
4,817
See accompanying notes to consolidated financial statements.
CONSOLIDATED STATEMENTS OF INCOME
Salaries and benefits
Other operating expenses
274
Total operating expenses
Goodwill and acquired intangible asset impairment and amortization expense
Average common shares outstanding
111
Average common and common equivalent shares outstanding
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
(In millions)
Net changes in cash flow hedges, net of tax(1)
Total comprehensive income (loss)
(87
91
CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS’ EQUITY
(In millions, except share and per share amounts)
Accumulated
Common Stock Shares
Additional
Common
Paid-In
Comprehensive
Retained
Treasury
Issued
Outstanding
Stock
Capital
Income (Loss)
Earnings
Balance at June 30, 2024
465,108,131
(355,698,037
109,410,094
3,367
4,710
(5,343
2,748
Comprehensive income (loss):
Other comprehensive income (loss), net of tax
Cash dividends:
Common stock ($.16 per share)
Dividend equivalent units related to employee stock-based compensation plans
Issuance of common shares
103,110
Stock-based compensation expense
Common stock repurchased
(2,144,494
Shares repurchased related to employee stock-based compensation plans
(5,230
Balance at September 30, 2024
465,211,241
(357,847,761
107,363,480
3,374
4,690
(5,377
Balance at June 30, 2025
466,596,429
(367,165,391
99,431,038
3,394
4,674
(5,508
2,564
77,436
(1,971,465
(30,304
Balance at September 30, 2025
466,673,865
(369,167,160
97,506,705
Balance at December 31, 2023
463,715,048
(350,210,737
113,504,311
3,353
4,638
(5,254
2,760
Common stock ($.48 per share)
1,496,193
(7,162,403
(114
(474,621
Balance at December 31, 2024
465,308,901
(362,283,344
103,025,557
1,364,964
(6,434,857
(448,959
CONSOLIDATED STATEMENTS OF CASH FLOWS
Cash flows from operating activities
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
(Gain) on sale of subsidiary
Mark-to-market (gains) losses on derivative and hedging activities, net
87
Provisions for loan losses
Decrease in accrued interest receivable
(Decrease) in accrued interest payable
(Increase) decrease in other assets
(Decrease) in other liabilities
(153
Total adjustments
344
Net cash provided by operating activities
267
451
Cash flows from investing activities
Education loans originated and acquired
(1,790
(1,017
Proceeds from payments on education loans
3,721
8,217
Other investing activities, net
Disposal of subsidiaries, net of cash and restricted cash disposed of
359
Net cash provided by investing activities
1,965
7,559
Cash flows from financing activities
Borrowings collateralized by loans in trust - issued
1,622
1,106
Borrowings collateralized by loans in trust - repaid
(3,967
(8,289
Asset-backed commercial paper conduits, net
(609
Long-term unsecured notes issued
495
Long-term unsecured notes repaid
(554
Other financing activities, net
Common dividends paid
Net cash used in financing activities
(2,463
(8,010
Net increase (decrease) in cash, cash equivalents, restricted cash and restricted cash equivalents
(231
Cash, cash equivalents, restricted cash and restricted cash equivalents at beginning of period
2,103
2,793
Cash, cash equivalents, restricted cash and restricted cash equivalents at end of period
Supplemental disclosure of cash flow information:
Cash disbursements made (refunds received) for:
Interest paid
1,979
2,531
Income taxes paid (1)
Income taxes refunds received
Reconciliation of the Consolidated Statements of Cash Flows to the Consolidated Balance Sheets:
Restricted cash and restricted cash equivalents
1,650
Total cash, cash equivalents, restricted cash and restricted cash equivalents at end of period
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Information at September 30, 2025 and for the three and nine months ended
September 30, 2025 and 2024 is unaudited)
1. Significant Accounting Policies
Basis of Presentation
The accompanying unaudited, consolidated financial statements of Navient have been prepared in accordance with generally accepted accounting principles in the United States of America (GAAP) for interim financial information. Accordingly, they do not include all of the information and footnotes required by GAAP for complete consolidated financial statements. The consolidated financial statements include the accounts of Navient and its majority-owned and controlled subsidiaries and those Variable Interest Entities (VIEs) for which we are the primary beneficiary, after eliminating the effects of intercompany accounts and transactions. In the opinion of management, all adjustments considered necessary for a fair statement of the results for the interim periods have been included. The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and nine months ended September 30, 2025 are not necessarily indicative of the results for the year ending December 31, 2025 or for any other period. These unaudited financial statements should be read in conjunction with the audited financial statements and related notes included in our 2024 Form 10-K. Definitions for certain capitalized terms used but not otherwise defined in this Form 10-Q can be found in our 2024 Form 10-K.
Recently Issued Accounting Pronouncements
Income Taxes
In December 2023, the FASB issued ASU No. 2023-09, “Income Taxes – Improvements to Income Tax Disclosures,” which requires companies to disclose additional information in specified categories regarding reconciliation of the effective tax rate to the statutory rate for federal, state, and foreign income taxes. The ASU also eliminates certain existing disclosure requirements related to uncertain tax positions and unrecognized deferred tax liabilities. The guidance is effective for fiscal years beginning after January 1, 2025. Although early adoption is permitted, we will implement the guidance in our 2025 annual Form 10-K filing.
2. Allowance for Loan Losses
Allowance for Loan Losses Roll Forward
Allowance at end of period
51
2. Allowance for Loan Losses (Continued)
Key Credit Quality Indicators
We assess and determine the collectability of our education loan portfolios by evaluating certain risk characteristics we refer to as key credit quality indicators. Key credit quality indicators are incorporated into the allowance for loan losses calculation.
FFELP Loans are substantially insured and guaranteed as to their principal and accrued interest in the event of default. The key credit quality indicators are loan status and loan type.
FFELP Loan Delinquencies
Loan type:
Change
Stafford Loans
9,528
10,168
(640
Consolidation Loans
16,649
18,369
(1,720
Rehab Loans
2,961
3,165
(204
Total loans, gross
(2,564
The key credit quality indicators are credit scores (FICO scores), loan status, loan seasoning, certain loan modifications, the existence of a cosigner and school type. The FICO score is the higher of the borrower or co-borrower score and is updated at least every six months while school type is assessed at origination. The other Private Education Loan key quality indicators are updated quarterly.
Private Education Loan Credit Quality Indicators by Origination Year
2023
2022
2021
Prior
% of Total
Credit Quality Indicators
FICO Scores:
640 and above
1,566
1,082
1,109
2,853
6,688
13,890
Below 640
166
1,579
1,972
1,591
1,132
1,213
3,019
8,267
Loan Status:
In-school/grace/ deferment/forbearance
641
Current/90 days or less delinquent
1,517
1,032
577
1,150
2,919
7,593
14,788
93
Greater than 90 days delinquent
Seasoning(1):
1-12 payments
1,527
595
2,201
13-24 payments
458
330
894
25-36 payments
243
336
734
37-48 payments
791
1,443
131
2,365
More than 48 payments
1,418
7,848
9,266
Loans in-school/ grace/deferment
151
Certain Loan Modifications(2):
Modified
213
4,933
5,296
Non-Modified
1,118
608
2,806
3,334
10,566
67
Cosigners:
With cosigner(3)
318
329
212
4,017
5,071
Without cosigner
1,273
803
428
1,084
2,953
10,791
School Type:
Not-for-profit
1,500
1,069
1,148
2,842
7,185
14,348
For-profit
177
1,514
Total loans, net
Charge-Offs
(19
(211
2020
868
802
1,391
3,448
7,140
14,711
77
1,480
1,765
882
825
1,468
3,587
1,094
8,620
516
817
823
750
1,389
3,480
1,071
7,769
15,282
335
430
1,355
337
413
877
982
1,704
97
2,805
521
2,455
531
8,081
8,612
165
174
5,400
5,712
1,393
3,413
1,039
3,220
10,764
257
4,630
5,361
674
1,306
3,503
1,074
3,990
11,115
642
780
1,390
3,377
1,045
7,380
14,614
210
1,240
1,862
(234
Private Education Loan Delinquencies
Total loans in repayment
Total loans
Allowance for losses
Loans, net
Percentage of loans in repayment
Delinquencies as a percentage of loans in repayment
Loan Modifications to Borrowers Experiencing Financial Difficulty
We adjust the terms of Private Education Loans for certain borrowers when we believe such changes will help our customers better manage their student loan obligations, achieve better outcomes and increase the collectability of the loans. These changes generally take the form of a temporary interest rate reduction, a temporary forbearance of payments, a temporary interest-only payment, and a temporary interest rate reduction with a permanent extension of the loan term. The effect of modifications of loans made to borrowers who are experiencing financial difficulty is already included in the allowance for credit losses because of the measurement methodologies used to estimate the allowance. The model design predicts borrowers that will have financial difficulty in the future and require loan modification and increased life of loan default risk.
Under our current forbearance practices, temporary hardship forbearance of payments generally cannot exceed 12 months over the life of the loan. However, exceptions can be made in cases where borrowers have shown the ability to make a substantial number of monthly principal and interest payments and in those cases borrowers can be granted up to 24 months of hardship forbearance over the life of the loan. We offer other administrative forbearances (e.g., death and disability, bankruptcy, military service, and disaster forbearance) that are either required by law (such as the Servicemembers Civil Relief Act) or are considered separate from our active loss mitigation programs and therefore are not considered to be loan modifications requiring disclosure under ASU No. 2022-02.
FFELP Loans are at least 97 percent guaranteed as to their principal and accrued interest by the federal government in the event of default and, therefore, we do not deem FFELP Loans as nonperforming from a credit risk perspective at any point in their life cycle prior to claim payment and continue to accrue interest on those loans through the date of claim. Further, FFELP loan modification events are either legal entitlements subject to regulatory-driven eligibility criteria or addressed in the promissory note terms, so we do not consider these events as a component of our loan modification programs.
The following tables show the amortized cost basis as of September 30, 2025 and 2024 of the loans to borrowers experiencing financial difficulty that were modified during the respective period.
Loan Modifications Made to Borrowers Experiencing Financial Difficulty
Interest Rate Reductions(1)
More Than an Insignificant Payment Delay (2)
Combination Rate Reduction and Term Extension
Loan Type
Amortized Cost
% of Loan Type
298
1.9
551
3.3
294
1,554
4.6
1,511
9.2
770
For those loans modified in the three and nine months ended September 30, 2025 and 2024, the following tables show the impact of such modification.
Interest Rate Reductions
More Than an Insignificant Payment Delay
Reduced the weighted average contractual rate from 12.3% to 5.4%
Added an average 5 months to the remaining life of the loans
Added an average 6 years to the remaining life of the loans and reduced the weighted average contractual rate from12% to 5.2%.
Reduced the weighted average contractual rate from 13.2% to 5.5%
Added an average 7 years to the remaining life of the loans and reduced the weighted average contractual rate from 12.7% to 5.4%.
Added an average 7 months to the remaining life of the loans
Added an average 7 years to the remaining life of the loans and reduced the weighted average contractual rate from12.1% to 5.4%.
Reduced the weighted average contractual rate from 13.3% to 5.4%
Added an average 7 years to the remaining life of the loans and reduced the weighted average contractual rate from 12.7% to 5.3%.
The following table provides the amount of loan modifications for which a charge-off or payment default occurred in the respective period and within 12 months of the loan receiving a loan modification. We define payment default as 60 days or more past due for purposes of this disclosure. We closely monitor performance of the loans to borrowers experiencing financial difficulty that are modified to understand the effectiveness of the modification efforts.
Modified loans (amortized cost) (1)
127
345
284
Payment default (par)
353
290
Charge-offs (par)
The following table provides the performance and related loan status of Private Education Loans that have been modified within the 12 months prior to September 30, 2025 and the 12 months prior to December 31, 2024, respectively.
Payment Status (Amortized Cost)
Twelve Months Ended
Loan Status
Loans in school/deferment
Loans in forbearance
2,080
2,037
Loans delinquent 31 - 60 days
Loans delinquent 61 - 90 days
Loans delinquent greater than 90 days
Total modified loans
2,660
2,695
3. Borrowings
The following table summarizes our borrowings.
FFELP Loan securitizations(1)(2)
Private Education Loan securitizations(3)
FFELP Loan ABCP facilities(4)
Private Education Loan ABCP facilities(4)
Other(5)
Total before hedge accounting adjustments
Hedge accounting adjustments
3. Borrowings (Continued)
Variable Interest Entities
We consolidated the following financing VIEs as of September 30, 2025 and December 31, 2024, as we are the primary beneficiary. As a result, these VIEs are accounted for as secured borrowings.
Debt Outstanding
Carrying Amount of Assets Securing Debt Outstanding
Cash
OtherAssets
Secured Borrowings — VIEs:
26,744
811
28,698
12,066
130
12,544
2,150
62
2,320
1,957
2,068
36,623
40,927
42,917
1,414
45,630
40,904
45,554
Carrying Amount of Assets SecuringDebt Outstanding
28,983
901
1,211
31,095
12,054
12,502
1,637
1,768
2,584
2,725
38,680
43,212
45,258
48,090
(183
(244
43,029
47,846
4. Divestitures
As it relates to our Business Processing Healthcare Services reporting unit, on September 19, 2024, Navient completed the sale of its membership interest in Xtend, LLC, which comprised the Company's healthcare services business, resulting in a $219 million gain on sale. As a result, $112 million of goodwill and acquired intangible assets were a part of our basis in this entity, and these assets were therefore removed from our balance sheet upon the sale.
On December 19, 2024, Navient entered into an agreement to sell its government services businesses. During the fourth quarter of 2024, our government services businesses met the criteria for held for sale classification. The basis of these subsidiaries was written down to their estimated sales price or fair value less cost to sell, which was equal to the estimated net sales price resulting in a $28 million loss, which is presented in the "Gain on sale of subsidiaries, net" line in the statement of income. In February 2025, Navient completed the sale of its government services businesses for net consideration of $44 million, which constitutes the remainder of the Business Processing segment.
There was no revenue in the Business Processing segment in the third quarter of 2025. The $70 million of revenue in the Business Processing segment in the third quarter of 2024 included $27 million related to healthcare services and $43 million related to government services, of which $6 million, $19 million and $18 million related to federal government, state and local government, and tolling authorities clients, respectively.
The $23 million of revenue in the Business Processing segment in the nine months ended September 30, 2025 was related to government services, of which $4 million, $8 million and $11 million related to federal government, state and local government, and tolling authorities clients, respectively. The $228 million of revenue in the Business Processing segment in the nine months ended September 30, 2024 included $88 million related to healthcare services and $140 million related to government services of which $35 million, $54 million and $51 million related to federal government, state and local government, and tolling authorities clients, respectively.
5. Derivative Financial Instruments
Summary of Derivative Financial Statement Impact
The following tables summarize the fair values and notional amounts of all derivative instruments and their impact on net income and other comprehensive income.
Impact of Derivatives on Balance Sheet
Cash Flow
Fair Value(3)
Hedged RiskExposure
Sep 30, 2025
Dec 31, 2024
Fair Values(1)
Derivative Assets:
Interest rate swaps
Interest rate
Cross-currency interest rate swaps
Total derivative assets(2)
Derivative Liabilities:
Foreign currency andinterest rate
Total derivative liabilities(2)
Net total derivatives
Other Assets
Other Liabilities
(Dollar in millions)
Gross position
Impact of master netting agreements
Derivative values with impact of master netting agreements (as carried on balance sheet)
Cash collateral (held) pledged
(39
Net position
(214
As of December 31, 2024
Carrying Value
Hedge Basis Adjustments
497
4,699
4,517
(345
5. Derivative Financial Instruments (Continued)
The above fair values include adjustments when necessary for counterparty credit risk.
Notional Values:
6.0
6.4
Total derivatives
5.4
7.2
7.7
Mark-to-Market Impact of Derivatives on Statements of Income
Total Gains (Losses)
Fair Value Hedges:
Interest Rate Swaps
Gains (losses) recognized in net income on derivatives
135
128
Gains (losses) recognized in net income on hedged items
(146
(137
Net fair value hedge ineffectiveness gains (losses)
Total fair value hedges(1)(2)
Cash Flow Hedges:
Total cash flow hedges(2)
Trading:
Total trading derivatives(3)
Mark-to-market gains (losses) recognized
Impact of Derivatives on Other Comprehensive Income (Equity)
Total gains (losses) on cash flow hedges
Reclassification adjustments for derivative (gains) losses included in net income (interest expense)(1)
Net changes in cash flow hedges, net of tax
Collateral
The following table details collateral held and pledged related to derivative exposure between us and our derivative counterparties:
Collateral held:
Cash (obligation to return cash collateral is recorded in short-term borrowings)
Securities at fair value — corporate derivatives (not recorded in financial statements)(1)
Securities at fair value — on-balance sheet securitization derivatives (not recorded in financial statements)(2)
Total collateral held
Derivative asset at fair value including accrued interest
Collateral pledged to others:
Cash (right to receive return of cash collateral is recorded in investments)
Total collateral pledged
Derivative liability at fair value including accrued interest and premium receivable
85
Our corporate derivatives contain credit contingent features. At our current unsecured credit rating, we have fully collateralized our corporate derivative liability position (including accrued interest and net of premiums receivable) of $0 with our counterparties. Downgrades in our unsecured credit rating would not result in any additional collateral requirements. Trust related derivatives do not contain credit contingent features related to our or the trusts’ credit ratings. At September 30, 2025 and December 31, 2024, we had a net positive exposure (derivative gain positions to us less collateral which has been posted by counterparties to us) related to Navient Corporation derivatives of $5 million and $9 million, respectively. The trusts are not required to post collateral to the counterparties. At September 30, 2025 and December 31, 2024, the net positive exposure on swaps in securitization trusts was $3 million and $0 million, respectively.
6. Other Assets
The following table provides the detail of our other assets.
Accrued interest receivable
1,657
1,733
Benefit and insurance-related investments
459
Income tax asset, net
Derivatives at fair value
Accounts receivable
Fixed assets
7. Stockholders’ Equity
The following table summarizes common share repurchases, issuances and dividends paid.
(Dollars and shares in millions, except per share amounts)
Common stock repurchased(1)
Common stock repurchased (in dollars)(1)
114
Average purchase price per share(1)
15.37
15.91
Remaining common stock repurchase authority(1)
176
Shares repurchased related to employee stock- based compensation plans(2)
Average purchase price per share(2)
13.80
16.04
Common shares issued(3)
Dividends per share
The closing price of our common stock on September 30, 2025 was $13.15.
8. Earnings (Loss) per Common Share
Basic earnings (loss) per common share (EPS) are calculated using the weighted average number of shares of common stock outstanding during each period. A reconciliation of the numerators and denominators of the basic and diluted EPS calculations on a GAAP basis follows.
Numerator:
Denominator:
Weighted average shares used to compute basic EPS
Effect of dilutive securities:
Dilutive effect of restricted stock, restricted stock units, performance stock units, and Employee Stock Purchase Plan (ESPP)(1)
Dilutive potential common shares(2)
Weighted average shares used to compute diluted EPS
9. Fair Value Measurements
We use estimates of fair value in applying various accounting standards in our financial statements. We categorize our fair value estimates based on a hierarchical framework associated with three levels of price transparency utilized in measuring financial instruments at fair value. The fair value of the items discussed below are separately disclosed in this footnote.
During the three and nine months ended September 30, 2025, there were no significant transfers of financial instruments between levels, or changes in our methodology used to value our financial instruments.
The following table summarizes the valuation of our financial instruments that are marked-to-market on a recurring basis. During the third quarters of 2025 and 2024, there were no significant transfers of financial instruments between levels.
Fair Value Measurements on a Recurring Basis
Level 1
Level 2
Level 3
Derivative instruments:(1)
Liabilities(3)
Derivative instruments(1)
9. Fair Value Measurements (Continued)
The following tables summarize the change in balance sheet carrying value associated with level 3 financial instruments carried at fair value on a recurring basis.
Derivative instruments
InterestRate Swaps
CrossCurrencyInterestRate Swaps
TotalDerivativeInstruments
Balance, beginning of period
(222
(223
Total gains/(losses):
Included in earnings(1)
Included in other comprehensive income
Settlements
Transfers in and/or out of level 3
Balance, end of period
(164
Change in mark-to- market gains/ (losses) relating to instruments still held at the reporting date(2)
(190
The following table presents the significant inputs that are unobservable or from inactive markets used in the recurring valuations of the level 3 financial instruments detailed above.
Fair Value at September 30, 2025
ValuationTechnique
Input
Range and WeightedAverage
Derivatives
Discounted cash flow
Constant Prepayment Rate
5%
The following table summarizes the fair values of our financial assets and liabilities, including derivative financial instruments.
FairValue
CarryingValue
Difference
Earning assets
28,538
(414
30,766
15,155
15,367
(349
Total earning assets
45,712
46,427
(715
48,379
48,814
(435
4,930
5,144
40,749
665
42,361
Total interest-bearing liabilities
655
813
Derivative financial instruments
Excess of net asset fair value over carrying value
378
10. Commitments, Contingencies and Guarantees
We and our subsidiaries and affiliates are subject to various claims, lawsuits and other actions that arise in the normal course of business. We believe that these claims, lawsuits and other actions will not, individually or in the aggregate, have a material adverse effect on our business, financial condition or results of operations, except as otherwise disclosed. Most of these matters are claims including individual and class action lawsuits relating to loan servicing or business processing and which allege violations of state or federal laws in connection with servicing or collection activities on education loans and other debts.
In the ordinary course of our business, the Company and our subsidiaries and affiliates receive information and document requests and investigative demands from various entities including State Attorneys General, U.S. Attorneys, legislative committees, individual members of Congress and administrative agencies. These requests may be informational, regulatory or enforcement in nature and may relate to our business practices, the industries in which we operate, or companies with whom we conduct business. Generally, our practice has been and continues to be to cooperate with these bodies and to be responsive to any such requests.
The number of these inquiries and the volume of related information demands have normalized at elevated levels and therefore the Company must continue to expend time and resources to timely respond to these requests which may, depending on their outcome, result in payments of restitution, fines and penalties.
Contingencies
In the ordinary course of business, we and our subsidiaries are defendants in or parties to pending and threatened legal actions and proceedings including actions brought on behalf of various classes of claimants. These actions and proceedings may be based on alleged violations of consumer protection, securities, employment and other laws. In certain of these actions and proceedings, claims for substantial monetary damage are asserted against us and our subsidiaries. We and our subsidiaries are also subject to potential unasserted claims by third parties.
69
10. Commitments, Contingencies and Guarantees (Continued)
In the ordinary course of business, we and our subsidiaries are subject to regulatory examinations, information gathering requests, inquiries and investigations. In connection with formal and informal inquiries in these cases, we and our subsidiaries receive requests, subpoenas and orders for documents, testimony and information in connection with various aspects of our regulated activities.
In view of the inherent difficulty of predicting the outcome of litigation and regulatory matters, we may not be able to predict what the eventual outcome of the pending matters will be, what the timing or the ultimate resolution of these matters will be, or what the eventual loss, fines or penalties, if any, related to each pending matter may be.
The Company accrues a liability for litigation, regulatory matters, and unasserted contract claims when those matters present loss contingencies that are both probable and reasonably estimable. When loss contingencies are not both probable and reasonably estimable, we do not accrue a liability. Based on current knowledge, management does not believe that loss contingencies, if any, arising from pending investigations, litigation or regulatory matters will have a material adverse effect on our consolidated financial position, liquidity, results of operations or cash flows, except as otherwise disclosed.
The Company evaluates its outstanding legal and regulatory matters each reporting period, and makes adjustments to the accrued liabilities for such matters, upward or downward, as appropriate, based on the relevant facts and circumstances. The Company's accrued liabilities and estimated range of possible losses pertaining to certain matters can involve significant judgment given factors such as: the varying stages of the proceedings; the existence of numerous yet to be resolved issues; the breadth of the claims (often spanning multiple years and wide ranges of business activities); unspecified damages, civil money penalties or fines and/or the novelty of the legal issues presented; and the attendant uncertainty of the various potential outcomes of such proceedings, including where the Company has made assumptions concerning future rulings by the court or other adjudicator, or about the behavior or incentives of adverse parties or regulatory authorities. Various aspects of the legal proceedings underlying these estimates will change from time to time. Actual losses therefore may vary significantly from any estimates.
Regulatory Matters
The Company has been named as defendant in a number of putative class action and other cases alleging violations of various state and federal consumer protection laws including the Telephone Consumer Protection Act (TCPA), the Consumer Financial Protection Act of 2010 (CFPA), the Fair Credit Reporting Act (FCRA), the Fair Debt Collection Practices Act (FDCPA), in adversarial proceedings under the U.S. Bankruptcy Code, and various state consumer protection laws. At this point in time, the Company is unable to anticipate the timing of a resolution or the impact that these legal proceedings may have on the Company’s consolidated financial position, liquidity, results of operation or cash flows. As a result, it is not possible at this time to estimate a range of potential exposure, if any, for amounts that may be payable in connection with these matters and loss contingency accruals have not been established. It is possible that an adverse ruling or rulings may have a material adverse impact on the Company.
In addition, Navient and its subsidiaries are subject to examination or regulation by various federal regulatory, state licensing or other regulatory agencies as part of its ordinary course of business including the SEC, CFPB, FFIEC and ED. Items or matters similar to or different from those described above may arise during the course of those examinations. We also routinely receive inquiries or requests from various regulatory entities or bodies or government agencies concerning our business or our assets. Generally, the Company endeavors to cooperate with each such inquiry or request.
11. Segment Reporting
We monitor and assess our ongoing operations and results based on the following three reportable operating segments: Federal Education Loans, Consumer Lending, and Other. As of February 2025, we had divested our Business Processing segment.
These segments meet the quantitative thresholds for reportable operating segments. Accordingly, the results of operations of these reportable operating segments are presented separately. The underlying operating segments are used by the Company’s chief operating decision maker, our chief executive officer, to manage the business, review operating performance and allocate resources, and qualify to be aggregated as part of the primary reportable operating segments. As discussed further below, we measure the profitability of our operating segments based on Core Earnings net income. Accordingly, information regarding our reportable operating segments' net income is provided on a Core Earnings basis.
The following table includes asset information for our Federal Education Loans segment.
Cash and investments(1)
875
955
1,834
1,818
31,661
33,625
The following table includes asset information for our Consumer Lending segment.
524
554
569
16,543
16,809
71
11. Segment Reporting (Continued)
In September 2024, Navient completed the sale of Xtend, which comprised the Company's healthcare services business in its Business Processing segment. In February 2025, Navient completed the sale of its government services businesses, which constituted the remainder of the Business Processing segment.
At September 30, 2025 and December 31, 2024, the Business Processing segment had total assets of $0 and $103 million, respectively.
This segment consists of our corporate liquidity portfolio, gains and losses incurred on the repurchase of debt, unallocated expenses of shared services (which includes regulatory expenses) and restructuring/other reorganization expenses. Additionally, the segment contains the revenue and expenses in connection with the transition services we have performed related to the outsourcing of loan servicing and divestiture of our Business Processing segment.
Unallocated shared services expenses are comprised of costs primarily related to information technology costs related to infrastructure and operations, stock-based compensation expense, accounting, finance, legal, compliance and risk management, regulatory-related expenses, human resources, certain executive management and the Board of Directors. Regulatory-related expenses include actual settlement amounts as well as third-party professional fees we incur in connection with such regulatory matters and are presented net of any insurance reimbursements for covered costs related to such matters.
At September 30, 2025 and December 31, 2024, the Other segment had total assets of $1.1 billion and $1.3 billion, respectively.
Measure of Profitability
We prepare financial statements and present financial results in accordance with GAAP. However, we also evaluate our business segments and present financial results on a basis that differs from GAAP. We refer to this different basis of presentation as Core Earnings. We provide this Core Earnings basis of presentation on a consolidated basis and for each business segment because this is what we review internally when making management decisions regarding our performance and how we allocate resources. We also refer to this information in our presentations with credit rating agencies, lenders and investors. Because our Core Earnings basis of presentation corresponds to our segment financial presentations, we are required by GAAP to provide Core Earnings disclosure in the notes to our consolidated financial statements for our business segments.
Segment Results and Reconciliations to GAAP
Servicing expenses
Information technology expenses
Corporate expenses
Other/remaining expenses
86
264
Summary of Core Earnings Adjustments to GAAP
Net impact of derivative accounting(1)
Net impact of goodwill and acquired intangible assets(2)
Net tax effect(3)
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, as amended, the Registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
(Registrant)
By:
/s/ JOE FISHER
Joe Fisher
Chief Financial Officer
(Principal Financial and Accounting Officer)
Date: October 29, 2025
APPENDIX A
form 10-Q cross-reference index
Part I. Financial Information
Item 1.
44-78
Item 2.
7-36
Item 3.
38-41
Item 4.
Part II. Other Information
37, 69
Item 1A.
Defaults Upon Senior Securities
Not Applicable
Mine Safety Disclosures
Item 5.
Item 6.