UNITED STATESSECURITIES AND EXCHANGE COMMISSIONWashington, D.C. 20549
FORM 10-KANNUAL REPORT
(Mark One)
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 2002OR
[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
Commission File Number 1-5684W.W. Grainger, Inc.(Exact name of registrant as specified in its charter)
Registrant's telephone number including area code: 847/535-1000
Securities registered pursuant to Section 12(b) of the Act:
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes X No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy of information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. (X)
Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act).
The aggregate market value of the voting common equity held by non-affiliates of the registrant was $3,996,680,807 as of the close of trading reported on the Consolidated Transaction Reporting System on June 28, 2002. The Company does not have non-voting common equity.
APPLICABLE ONLY TO CORPORATE REGISTRANTS
Indicate the number of shares outstanding of each of the registrant's classes of common stock, as of the latest practicable date.
Common Stock $0.50 par value 91,585,616 shares outstanding as of March 3, 2003
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrants Annual Report to Shareholders for the year ended December 31, 2002 are incorporated by reference into Parts II and IV hereof.
Portions of the proxy statement relating to the annual meeting of shareholders of the registrant to be held on April 30, 2003, are incorporated by reference into Part III hereof.
K-1
CONTENTS
PART I
COMPETITION
EMPLOYEES
WEB SITE ACCESS TO COMPANY REPORTS
PROPERTIES
10-11
K-2
Item 1: BusinessThe CompanyW.W. Grainger, Inc., was incorporated in the State of Illinois in 1928 and regards itself as being in the service business. It is the leading North American distributor of products used by businesses and institutions to keep their facilities and equipment running. As used herein, "Company" or "Grainger" means W.W. Grainger, Inc., and/or its subsidiaries as the context may require.
The Company uses a multichannel business model to provide customers with a range of options for finding and purchasing products through a network of branches, a field sales force, direct marketing, and Internet channels. The Company serves more than 1.5 million customers, both large and small. Orders can be placed via telephone, fax, Internet, or in person. Products are available for immediate pick-up or for shipment.
The Company reports its operating results in three segments: Branch-based Distribution Businesses, Lab Safety, and Integrated Supply. The Branch-based Distribution Businesses primarily serve the needs of North American businesses for facility maintenance products. Lab Safety Supply, Inc., serves customers who choose to purchase safety and other industrial products through a direct marketing company. Graingers Integrated Supply division serves customers seeking to outsource some or all of their indirect materials management process. In April 2001, the Company discontinued its Digital segment.
The Company also has internal business support functions which provide coordination and guidance in the areas of Accounting, Administrative Services, Business Development, Communications, Compensation and Benefits, Employee Development, Enterprise Systems, Finance, Human Resources, Investor Relations, Insurance and Risk Management, Internal Audit, International Operations, Legal, Real Estate and Construction Services, Security and Safety, Taxes, and Treasury services. These services are provided in varying degrees to all business units.
A number of Company-wide capabilities assist business units in serving their respective markets. These capabilities include technology and information management, supplier partnerships, supply chain management skills, and an understanding of the customers facility maintenance environments.
The Company does not engage in basic or substantive product research and development activities. Items are added and deleted regularly to the Companys product lines on the basis of market information, recommendations of employees, customers, and suppliers, and other factors. The Company focuses research and development efforts on methods of serving customers and the product distribution process.
Industrial SupplyThe focus of Graingers Industrial Supply division is to provide U.S. businesses and institutions of all sizes the best combination of product breadth, local availability, speed of delivery, and simplicity of ordering at a competitive price. Its primary customers are small and medium-sized companies, but it also addresses the needs of large organizations.
Graingers Industrial Supply division operates 393 branches located in all 50 states. These branches are located within 20 minutes of the majority of U.S. businesses and serve the immediate needs of their local market. Customers pick up items directly from the branches.
K-3
On average, a branch is 20,000 square feet, has 12 employees, and handles about 231 transactions per day. During 2002, an average of 91,000 sales transactions were completed daily. Industrial Supplys branches range in size from small storefront branches to large master branches. Storefront branches are used to fulfill will-call needs and customer service. Industrial Supply has four master branches, which range in size from 45,000 square feet to 109,000 square feet. Master branches handle a high volume of counter/will-call customers daily, in addition to shipping for other branches. In 2002, Industrial Supply opened a 62,000 square foot branch in Atlanta, Georgia, with a large showroom, which encourages self-service. In 2002, Industrial Supply invested more than $4 million in plant and equipment related to new branches, branch relocations, and branch additions. During the year, six new branches were opened, five were relocated, one was closed, and a number of remodeling projects were completed.
Industrial Supply is in the process of reconfiguring its distribution network to remove a warehousing step from the current distribution system. This redesign is intended to reduce costs, increase capacity, and improve customer service. As part of the redesign, Industrial Supply is transforming its existing zone and regional distribution centers into more highly automated distribution centers (DCs). Five new and four redesigned DCs will take over most of the shipping currently handled by the branches. When complete, the DCs will average more than 300,000 square feet in size, employ state-of-the-art equipment and processes, and stock approximately 50,000 frequently purchased items within a particular market.
Industrial Supply currently operates three zone distribution centers, and three new automated DCs. DCs ship orders, including Internet orders, directly to customers for all branches located in their service area and replenish branch inventories. Two regional distribution centers located in Greenville County, South Carolina, and Kansas City, Missouri, replenish DC inventories and branches not served by a DC. The national distribution center merged with the Chicago DC in the fourth quarter of 2002. In addition to the other functions of a DC, the Chicago facility continues to be the national distribution center, serving customers and the entire network with slower moving inventory items.
Industrial Supply sells principally to industrial and commercial maintenance departments, service shops, manufacturers, hotels, government facilities, contractors, and healthcare and educational facilities. Sales transactions during 2002 were made to approximately 1.3 million customers. It is estimated that approximately 23% of 2002 sales consisted of items bearing the Companys registered trademarks, including DAYTON® (principally electric motors, heating, and ventilation equipment), TEEL® (liquid pumps), SPEEDAIRE® (air compressors), AIR HANDLER® (air filtration equipment), DEM-KOTE® (spray paints), WESTWARD® (hand and power tools), CONDOR (safety products), and LUMAPRO® (task and outdoor lighting), as well as other Company trademarks. The Company has taken steps to protect these trademarks against infringement and believes that they will remain available for future use in its business. Sales of remaining items generally consisted of products carrying the names of other well-recognized brands.
The current Industrial Supply catalog, issued in February 2003, offers almost 90,000 facility maintenance products. Approximately 1.4 million copies of the catalog were produced in 2002. A CD-ROM version of the catalog supplements the paper version with a fast, easy way to select products. Approximately 190,000 copies of the CD-ROM catalog were produced in 2002.
Customers can also use grainger.com. This Web site serves as a prominent service channel for the Industrial Supply division. Customers have access to a much larger selection of products through grainger.com. It is available 24 hours a day, seven days a week, providing real-time product availability, customer-specific pricing, multiple product search capabilities, customer personalization, and links to customer support and the fulfillment system. For large customers interested in connecting to grainger.com through sophisticated purchasing platforms, grainger.com has a universal connection. This technology translates the different data formats used by electronic marketplaces, exchanges, and e-procurement systems and allows information from these systems to be fed directly into Industrial Supplys operating platform. Orders processed through grainger.com resulted in sales of approximately $420 million in 2002, $333 million in 2001, and $267 million in 2000.
Industrial Supply purchases products from approximately 1,200 suppliers, most of whom are manufacturers. No single supplier comprised more than 10% of Industrial Supplys purchases; and no significant difficulty has been encountered with respect to sources of supply.
K-4
Acklands-Grainger Inc. (Acklands)Acklands is Canadas leading broad-line distributor of industrial, fleet, and safety supplies. It serves customers through 176 branches across Canada. Acklands distributes tools, lighting, HACR, safety supplies, pneumatics, instruments, welding equipment and supplies, motors, and shop equipment, as well as many other items. A comprehensive catalog, printed in both English and French, showcases the product line and helps customers select products. This catalog, with more than 70,000 products, supports the efforts of approximately 250 field sales representatives throughout Canada. During 2002, approximately 15,000 sales transactions were completed daily. In addition, customers can access products online via the Internet at acklandsgrainger.com. On February 1, 2002, the Company finalized a joint venture agreement combining Acklands automotive aftermarket parts division and the Western Division of Uni-Select Inc., a Canadian distributor of automotive and industrial supplies. The Company has a 50% stake in the new joint venture, which is managed by Uni-Select.
Global SourcingGlobal Sourcing procures competitively priced, high-quality products produced outside the United States. Grainger businesses sell these items primarily under private labels. Products obtained through Global Sourcing in 2002 include WESTWARD® tools, LUMAPRO® lighting products, and CONDOR safety products, as well as products bearing other trademarks.
PartsParts provides access to more than 2.5 million parts and accessories, stocking 72,000 of them in its Northbrook, Illinois, warehouse. Customers can purchase over the telephone or online at grainger.com. Trained customer service representatives have online access to more than 270,000 pages of detailed parts diagrams. Parts handled about 1.6 million customer calls in 2002 through its call centers in Northbrook, Illinois, and Waterloo, Iowa.
Parts has been ISO 9002 certified since 1995 and its 100% compliance with ISO 9002 standards ranked it among the top 10% of all ISO-certified companies.
MexicoGraingers operations in Mexico provide local businesses with facility maintenance products from both Mexico and the United States. The business employed 68 sales representatives at December 31, 2002. From its five branches in Mexico and U.S. branches along the border, the business provides delivery of approximately 70,000 products throughout Mexico. Customers can order products using a Spanish-language general catalog or online at grainger.com.mx. The largest branch in Mexico, an 80,000 square foot facility, is located outside of Monterrey, Mexico.
Digital BusinessesIn April 2001, the Company announced it was discontinuing the operations of Material Logic. All of Material Logics branded e-commerce sites were shut down with the exception of FindMRO, which remains in the Branch-based Distribution Businesses segment.
Lab SafetyLab Safety is a direct marketer of safety and other industrial products to U.S. and Canadian businesses. Lab Safety, located in Janesville, Wisconsin, primarily reaches its customers through targeted catalogs and other marketing materials distributed throughout the year.
Lab Safety offers extensive product depth, technical support, and high service levels. It is a primary supplier for many small and medium-sized companies and a backup supplier for many larger companies. During 2002, Lab Safety issued ten unique catalogs targeted to specific customer groups. Lab Safety provides access to more than 100,000 products through its catalogs. In addition, customers can access products using a CD-ROM version of the catalog or online via the Internet at labsafety.com.
K-5
Integrated SupplyEffective 2001, this segment consists solely of Grainger's Integrated Supply division. In prior years, this segment was called "Integrated Supply and Other Businesses" and included additional business units.
Integrated SupplyIntegrated Supply serves customers who have chosen to outsource some or all of their indirect materials management processes. The service offering enables customers to focus on their core business objectives.
Integrated Supply offers a full complement of on-site outsourcing solutions, including business process reengineering, inventory and tool crib management, supply chain management, purchasing management, and information management.
CompetitionThe Company faces competition in all the markets it serves, from manufacturers (including some of the Companys own suppliers) that sell directly to certain segments of the market, from wholesale distributors, from catalog houses, from certain Internet-based businesses and product fulfillment mechanisms, and from certain retail enterprises.
The principal means by which the Company competes with manufacturers and other distributors are by local stock availability, efficient service, account managers, competitive pricing, its catalogs (which include product descriptions and in certain cases extensive technical and application data), electronic and Internet commerce technology, and other efforts to assist customers in lowering their total facility maintenance costs. The Company believes that it can effectively compete on a price basis with manufacturers on small orders, but that manufacturers may enjoy a cost advantage in filling large orders.
The Company serves a number of diverse markets and in some markets reasonably estimates the Companys competitive position within those markets. However, taken as a whole, the Company is unable to determine its market share relative to others engaged in whole or in part in similar activities.
EmployeesAs of December 31, 2002, the Company had 15,236 employees, of whom 13,183 were full-time and 2,053 were part-time or temporary. The Company has never had a major work stoppage and considers employee relations to be good.
Item 2: PropertiesAs of December 31, 2002, the Companys owned and leased facilities totaled 17,564,000 square feet, a decrease of about 2% from 2001. Industrial Supply and Acklands accounted for the majority of the total square footage. Industrial Supply facilities are located throughout the United States. Acklands facilities are located throughout Canada.
Industrial Supply branches range in size from 1,200 to 109,000 square feet and average approximately 20,000 square feet. Most are located in or near major metropolitan areas with many located in industrial parks. Typically, a branch is on one floor, is of masonry construction, consists primarily of warehouse space, sales areas and offices and has off-the-street parking for customers and employees. The Company considers that its properties are generally in good condition, well maintained, and are suitable and adequate to carry on the Companys business.
K-6
The significant facilities of the Company are briefly described below:
Location
Facility and Use
Item 3: Legal ProceedingsAs of January 28, 2003, the Company is named, along with numerous other non-affiliated companies, as a defendant in approximately 600 lawsuits brought on behalf of approximately 1,110 named plaintiffs pending in the courts of various states. These lawsuits typically involve claims of personal injury arising from alleged exposure to products containing asbestos and allegedly distributed by the Company. From January 1, 2002, to January 28, 2003, the Company has been dismissed from approximately 60 similar lawsuits, typically because there has not been product identification. The Company has denied, or intends to deny, the allegations in the remaining lawsuits. If a specific product distributed by the Company is identified in any of these lawsuits, the Company would attempt to exercise indemnification remedies against the product manufacturer. In addition, the Company believes that a substantial portion of these claims are covered by insurance. The Company is engaged in active discussions with its insurance carriers regarding the scope and amount of coverage. While the Company is unable to predict the outcome of these lawsuits, it believes that the ultimate resolution will not have, either individually or in the aggregate, a material adverse effect on the Companys consolidated financial position or results of operations.
Item 4: Submission of Matters to a Vote of Security HoldersNo matters were submitted to a vote of security holders during the fourth quarter of 2002.
K-7
Executive Officers of the Company
Following is information about the Executive Officers of the Company including age in March 2003. Executive Officers of the Company generally serve until the next annual election of officers, or until earlier resignation or removal.
K-8
PART II
Item 5: Market for Registrant's Common Equity and Related Shareholder Matters
The information required by this item is incorporated by reference to the inside back cover of the Companys 2002 Annual Report to Shareholders.
Item 6: Selected Financial Data
The information required by this item is incorporated by reference to page 31 of the Companys 2002 Annual Report to Shareholders.
Item 7: Managements Discussion and Analysis of Financial Condition and Results of Operations
The information required by this item is incorporated by reference to pages 21 to 30 of the Companys 2002 Annual Report to Shareholders.
The information required by this item is incorporated by reference to page 30 of the Companys 2002 Annual Report to Shareholders.
Item 8: Financial Statements and Supplementary Data
The information required by this item is incorporated by reference to the financial statements and report thereon by Grant Thornton LLP dated January 28, 2003, appearing on pages 31 to 58, and the supplementary data attached herein on pages 15 to 16.
None.
PART III
Item 10: Directors and Executive Officers of the Registrant
The information required by this item regarding directors of the Company is incorporated by reference to the Companys proxy statement relating to the annual meeting of shareholders to be held April 30, 2003, under the captions Election of Directors, and Section 16(a) Beneficial Ownership Reporting Compliance. The information required by this item regarding executive officers of the Company is set forth in Part I of this report under the caption Executive Officers of the Company.
Item 11: Executive Compensation
The information required by this item is incorporated by reference to the Companys proxy statement relating to the annual meeting of shareholders to be held April 30, 2003, under the captions Director Compensation and Executive Compensation.
Item 12: Security Ownership of Certain Beneficial Owners and Management
The information required by this item is incorporated by reference to the Companys proxy statement relating to the annual meeting of shareholders to be held April 30, 2003, under the captions Ownership of Grainger Stock and Equity Compensation Plans.
Item 13: Certain Relationships and Related Transactions
The information required by this item is incorporated by reference to the Companys proxy statement relating to the annual meeting of shareholders to be held April 30, 2003, under the caption Director Compensation.
Item 14: Controls and Procedures
K-9
PART IV
Item 15: Exhibits and Reports on Form 8-K
2002Annual ReportPage(s)
K-10
K-11
SIGNATURES
Pursuant to the requirements of Section 13 of the Securities Exchange Act of 1934, the Company has duly issued this report to be signed on its behalf by the undersigned, thereunto duly authorized.
/s/ R. L. Keyser
Pursuant to the requirements of the Securities and Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Company on March 20, 2003 in the capacities indicated.
/s/ R.L. Keyser
/s/ Frederick A. Krehbiel
R.L. KeyserChairman of the Boardand Chief Executive Officer(Principal Executive Officer and Director)
K-12
CERTIFICATION
I, R. L. Keyser, certify that:
Date: March 20, 2003By: /s/ R. L. KeyserName: R. L. KeyserTitle: Chairman and Chief Executive Officer
K-13
I, P. O. Loux, certify that:
Date: March 20, 2003By: /s/ P.O. Loux Name: P.O LouxTitle: Senior Vice President, Finance and Chief Financial Officer
K-14
W.W. Grainger, Inc., and SubsidiariesCOMPUTATIONS OF EARNINGS PER SHARE
EXHIBIT 11
K-15
CONSENT OF INDEPENDENT CERTIFIED
EXHIBIT 23
PUBLIC ACCOUNTANTS
We hereby consent to the incorporation of our report on page 31 of the Annual Report by reference in theprospectuses constituting part of the Registration Statements on Form S-8 (Nos. 33-43902, 333-24215, 333-56362and 333-61980) and on Form S-4 (No. 33-32091) of W.W. Grainger, Inc. GRANT THORNTON LLPChicago, IllinoisMarch 20, 2003
K-16