Allstate
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Allstate - 10-Q quarterly report FY


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549


FORM 10-Q

ý QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

FOR THE QUARTERLY PERIOD ENDED JUNE 30, 2004

OR

o

 

TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission file number 1-11840

    

 

 

THE ALLSTATE CORPORATION
(Exact name of registrant as specified in its charter)

Delaware
(State of Incorporation)
 36-3871531
(I.R.S. Employer Identification No.)

2775 Sanders Road
Northbrook, Illinois

(Address of principal executive offices)

 

60062
(Zip Code)

Registrant's telephone number, including area code: 847/402-5000

Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.

Yes ý    No o

Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act).

Yes ý    No o

As of July 30, 2004, the registrant had 692,987,884 common shares, $.01 par value, outstanding.




THE ALLSTATE CORPORATION
INDEX TO QUARTERLY REPORT ON FORM 10-Q
June 30, 2004

 
  
 PAGE
PART I FINANCIAL INFORMATION  

Item 1.

 

Financial Statements

 

 

 

 

Condensed Consolidated Statements of Operations for the Three-Month and Six-Month Periods Ended June 30, 2004 and 2003 (unaudited)

 

1

 

 

Condensed Consolidated Statements of Financial Position as of June 30, 2004 (unaudited) and December 31, 2003

 

2

 

 

Condensed Consolidated Statements of Cash Flows for the Six-Month Periods Ended June 30, 2004 and 2003 (unaudited)

 

3

 

 

Notes to Condensed Consolidated Financial Statements (unaudited)

 

4

 

 

Report of Independent Registered Public Accounting Firm

 

20

Item 2.

 

Management's Discussion and Analysis of Financial Condition and Results of Operations

 

 

 

 

Highlights

 

21
  Property-Liability Highlights 22
  Allstate Protection Segment 24
  Discontinued Lines and Coverages Segment 34
  Allstate Financial Highlights 36
  Allstate Financial Segment 37
  Investments 46
  Capital Resources and Liquidity 48
  Forward-Looking Statements 50

Item 4.

 

Controls and Procedures

 

51

PART II

 

OTHER INFORMATION

 

 

Item 1.

 

Legal Proceedings

 

52

Item 2.

 

Changes in Securities, Use of Proceeds and Issuer Purchases of Equity Securities

 

52

Item 4.

 

Submission of Matters to a Vote of Security Holders

 

52

Item 6.

 

Exhibits and Reports on Form 8-K

 

53


PART I. FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

THE ALLSTATE CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

 
 Three Months Ended
June 30,

 Six Months Ended
June 30,

 
(in millions, except per share data)
 2004
 2003
 2004
 2003
 
 
 (Unaudited)

 (Unaudited)

 
Revenues             
 Property-liability insurance premiums earned $6,460 $6,146 $12,831 $12,145 
 Life and annuity premiums and contract charges  504  533  1,000  1,172 
 Net investment income  1,299  1,229  2,573  2,451 
 Realized capital gains and losses  41  (9) 211  (8)
  
 
 
 
 
   8,304  7,899  16,615  15,760 
  
 
 
 
 
Costs and expenses             
 Property-liability insurance claims and claims expense  4,021  4,527  8,007  8,678 
 Life and annuity contract benefits  378  426  773  956 
 Interest credited to contractholder funds  480  460  950  913 
 Amortization of deferred policy acquisition costs  1,072  961  2,127  1,974 
 Operating costs and expenses  770  728  1,503  1,481 
 Restructuring and related charges  16  14  27  37 
 Interest expense  73  67  147  134 
  
 
 
 
 
   6,810  7,183  13,534  14,173 
  
 
 
 
 
(Loss) gain on disposition of operations  (8) 3  (11) 3 
Income from operations before income tax expense, dividends on preferred securities and cumulative effect of change in accounting principle, after-tax  1,486  719  3,070  1,590 
Income tax expense  452  129  912  332 
  
 
 
 
 
Income before dividends on preferred securities and cumulative effect of change in accounting principle, after-tax  1,034  590  2,158  1,258 
Dividends on preferred securities of subsidiary trust    (2)   (5)
Cumulative effect of change in accounting principle, after-tax      (175)  
  
 
 
 
 
Net income $1,034 $588 $1,983 $1,253 
  
 
 
 
 
Earnings per share:             
Net income per share—basic $1.47 $0.84 $2.82 $1.78 
  
 
 
 
 
Weighted average shares—basic  700.0  704.0  702.3  703.7 
  
 
 
 
 
Net income per share—diluted $1.47 $0.84 $2.81 $1.78 
  
 
 
 
 
Weighted average shares—diluted  704.5  706.6  706.8  705.9 
  
 
 
 
 

See notes to condensed consolidated financial statements.

1



THE ALLSTATE CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

(in millions, except par value data)
 June 30,
2004

 December 31,
2003

 
 
 (Unaudited)

 
Assets       
Investments       
 Fixed income securities, at fair value (amortized cost $87,177 and $82,607) $90,155 $87,741 
 Equity securities, at fair value (cost $4,404 and $4,028)  5,576  5,288 
 Mortgage loans  7,153  6,539 
 Short-term  2,972  1,815 
 Other  1,727  1,698 
  
 
 
  Total investments  107,583  103,081 

Cash

 

 

295

 

 

366

 
Premium installment receivables, net  4,632  4,386 
Deferred policy acquisition costs  5,065  4,842 
Reinsurance recoverables, net  3,506  3,121 
Accrued investment income  996  1,068 
Property and equipment, net  1,011  1,046 
Goodwill  878  929 
Other assets  2,278  1,878 
Separate Accounts  13,564  13,425 
  
 
 
  Total assets $139,808 $134,142 
  
 
 

Liabilities

 

 

 

 

 

 

 
Reserve for property-liability insurance claims and claims expense $17,975 $17,714 
Reserve for life-contingent contract benefits  11,069  11,020 
Contractholder funds  51,457  47,071 
Unearned premiums  9,464  9,187 
Claim payments outstanding  628  698 
Other liabilities and accrued expenses  9,758  8,283 
Deferred income taxes  358  1,103 
Short-term debt  202  3 
Long-term debt  4,650  5,073 
Separate Accounts  13,564  13,425 
  
 
 
  Total liabilities  119,125  113,577 
  
 
 

Commitments and Contingent Liabilities (Note 7)

 

 

 

 

 

 

 

Shareholders' equity

 

 

 

 

 

 

 
Preferred stock, $1 par value, 25 million shares authorized, none issued     
Common stock, $.01 par value, 2 billion shares authorized and 900 million issued, 695 million and 704 million shares outstanding  9  9 
Additional capital paid-in  2,668  2,614 
Retained income  23,231  21,641 
Deferred compensation expense  (175) (194)
Treasury stock, at cost (205 million and 196 million shares)  (6,710) (6,261)
Accumulated other comprehensive income:       
    Unrealized net capital gains and losses and net gains and losses on derivative financial instruments  2,035  3,125 
    Unrealized foreign currency translation adjustments  (16) (10)
    Minimum pension liability adjustment  (359) (359)
  
 
 
  Total accumulated other comprehensive income  1,660  2,756 
  
 
 
  Total shareholders' equity  20,683  20,565 
  
 
 
  Total liabilities and shareholders' equity $139,808 $134,142 
  
 
 

See notes to condensed consolidated financial statements.

2



THE ALLSTATE CORPORATION AND SUBSIDIARIES

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

 
 Six months ended
June 30,

 
(in millions)
 2004
 2003
 
 
 (Unaudited)

 
Cash flows from operating activities       
 Net income $1,983 $1,253 
 Adjustments to reconcile net income to net cash provided by operating activities:       
  Depreciation, amortization and other non-cash items  13  10 
  Realized capital gains and losses  (211) 8 
  Cumulative effect of change in accounting principle  175   
  Interest credited to contractholder funds  950  913 
  Changes in:       
   Policy benefit and other insurance reserves  261  341 
   Unearned premiums  284  210 
   Deferred policy acquisition costs  (219) (164)
   Premium installment receivables, net  (267) (122)
   Reinsurance recoverables, net  (242) (40)
   Income taxes payable  56  369 
   Other operating assets and liabilities  117  349 
  
 
 
    Net cash provided by operating activities  2,900  3,127 
  
 
 
Cash flows from investing activities       
 Proceeds from sales       
  Fixed income securities  9,470  9,056 
  Equity securities  1,538  1,242 
 Investment collections       
  Fixed income securities  3,047  3,163 
  Mortgage loans  335  290 
 Investment purchases       
  Fixed income securities  (17,323) (16,512)
  Equity securities  (1,660) (1,714)
  Mortgage loans  (991) (484)
 Change in short-term investments, net  5  712 
 Change in other investments, net  (9) (30)
 Purchases of property and equipment, net  (78) (87)
  
 
 
   Net cash used in investing activities  (5,666) (4,364)
  
 
 
Cash flows from financing activities       
 Change in short-term debt, net  199  (184)
 Proceeds from issuance of long-term debt  4  395 
 Repayment of long-term debt  (6) (329)
 Contractholder fund deposits  6,560  4,535 
 Contractholder fund withdrawals  (3,231) (2,775)
 Dividends paid  (366) (310)
 Treasury stock purchases  (574) (62)
 Other  109  12 
  
 
 
   Net cash provided by financing activities  2,695  1,282 
  
 
 
Net (decrease) increase in cash  (71) 45 
Cash at beginning of period  366  462 
  
 
 
Cash at end of period $295 $507 
  
 
 

See notes to condensed consolidated financial statements.

3


THE ALLSTATE CORPORATION AND SUBSIDIARIES
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
(Unaudited)

1.     Basis of Presentation

        The accompanying condensed consolidated financial statements include the accounts of The Allstate Corporation and its wholly owned subsidiaries, primarily Allstate Insurance Company, a property-liability insurance company with various property-liability and life and investment subsidiaries, including Allstate Life Insurance Company ("ALIC") (collectively referred to as the "Company" or "Allstate").

        The condensed consolidated financial statements and notes as of June 30, 2004, and for the three-month and six-month periods ended June 30, 2004 and 2003 are unaudited. The condensed consolidated financial statements reflect all adjustments (consisting only of normal recurring accruals), which are, in the opinion of management, necessary for the fair presentation of the financial position, results of operations and cash flows for the interim periods. These condensed consolidated financial statements and notes should be read in conjunction with the consolidated financial statements and notes thereto included in the Company's Annual Report on Form 10-K for the year ended December 31, 2003. The results of operations for the interim periods should not be considered indicative of results to be expected for the full year.

        To conform to the 2004 presentation, certain amounts in the prior year's condensed consolidated financial statements and notes have been reclassified.

        Non-cash investment exchanges and modifications, which primarily reflect refinancings of fixed income securities and mergers completed with equity securities, totaled $59 million and $45 million for the six months ended June 30, 2004 and 2003, respectively.

Adopted accounting standards

Financial Accounting Standards Board ("FASB") Staff Position No. FAS 106-1, "Accounting and Disclosure Requirements Related to the Medicare Prescription Drug, Improvement and Modernization Act of 2003" ("FSP FAS 106-1")

        In January 2004, the FASB issued FSP FAS 106-1 to address the accounting implications of the Medicare Prescription Drug, Improvement and Modernization Act of 2003 ("Act"). The Act, which was signed into law on December 8, 2003, provides, among other things, a federal subsidy to plan sponsors who maintain postretirement health care plans ("plans") that provide prescription drug benefits and meet certain equivalency qualifications. The FSP allowed reporting entities to make a one-time election to defer recognizing the impact of the Act on their accumulated postretirement benefit obligation ("APBO") determined in accordance with Statement of Financial Accounting Standards ("SFAS") No. 106, "Employer's Accounting for Postretirement Benefits Other Than Pensions" until sufficient guidance is developed to permit a determination of both the qualification for the subsidy and how to recognize the impact of the subsidy on its APBO or net periodic postretirement benefit cost. The Company adopted FSP FAS 106-1 in the first quarter of 2004 and elected to defer recognition of the accounting impact of the Act as information was not available to determine with sufficient certainty whether the Company's plans meet the equivalency criteria, and if so, how to recognize the impact of the subsidy on its APBO or net periodic postretirement benefit cost. In May 2004, the FASB issued FSP FAS 106-2, "Accounting and Disclosure Requirements Related to the Medicare Prescription Drug, Improvement and Modernization Act of 2003", which supercedes FSP FAS 106-1. (See "Pending accounting standards" below for further discussion.)

Statement of Position No. 03-1, "Accounting and Reporting by Insurance Enterprises for Certain Nontraditional Long-Duration Contracts and for Separate Accounts" ("SOP 03-1")

        On January 1, 2004, the Company adopted SOP 03-1. The major provisions of the SOP affecting the Company require:

    Establishment of reserves primarily related to death benefit and income benefit guarantees provided under variable annuity contracts;

    Deferral of sales inducements that meet certain criteria, and amortization using the same method used for deferred policy acquisition costs ("DAC"); and

4


      Reporting and measuring assets and liabilities of certain separate accounts products as investments and contractholder funds rather than as separate accounts assets and liabilities when specified criteria are present.

      Effects of adoption

            The cumulative effect of the change in accounting principle from implementing SOP 03-1 was a loss of $175 million, after-tax ($269 million, pre-tax). It was comprised of an increase in benefits reserves (primarily for variable annuity contracts) of $145 million, pre-tax, and a reduction in DAC and deferred sales inducements ("DSI") of $124 million, pre-tax.

            The SOP requires consideration of a range of potential results to estimate the cost of variable annuity death benefits and income benefits, which generally necessitates the use of stochastic modeling techniques. To maintain consistency with the assumptions used in the establishment of reserves for variable annuity guarantees, the Company utilized the results of this stochastic modeling to estimate expected gross profits, which form the basis for determining the amortization of DAC and DSI. This new modeling approach resulted in a lower estimate of expected gross profits, and therefore resulted in a write-down of DAC and DSI.

            In 2004, DSI and related amortization is classified within the Condensed Consolidated Statements of Financial Position and Operations as other assets and interest credited to contractholder funds, respectively. The amounts are provided below.

            The Company reclassified $204 million of separate accounts assets and liabilities to investments and contractholder funds, respectively.

      Liabilities for contract guarantees

            The Company offers various guarantees to variable contractholders including a return of no less than (a) total deposits made on the contract less any customer withdrawals, (b) total deposits made on the contract less any customer withdrawals plus a minimum return or (c) the highest contract value on a specified anniversary date minus any customer withdrawals following the contract anniversary. These guarantees include benefits that are payable in the event of death (death benefits), upon annuitization (income benefits), or at specified dates during the accumulation period (accumulation benefits). To manage the risk associated with a portion of its minimum guaranteed death and income benefits, the Company acquired reinsurance for policies issued prior to January 1, 2000. Additionally, the Company hedges death benefits for substantially all contracts issued since January 1, 2003 and accumulation benefits for all contracts issued.

            The table below presents information regarding the Company's variable contracts with guarantees. The Company's variable annuity contracts may offer more than one type of guarantee in each contract; therefore, the sum of amounts listed exceeds the total account balances of variable annuity contracts' separate accounts with guarantees.

    5


    ($ in millions)
     June 30, 2004
    In the event of death   
     Account value $13,330
     Net amount at risk(1) $2,284
     Average attained age of contractholders  63 years

    At annuitization

     

     

     
     Account value $3,710
     Net amount at risk(2) $70
     Weighted average waiting period until annuitization options available  8 years

    Accumulation at specified dates

     

     

     
     Account value $86
     Net amount at risk(3) $
     Weighted average waiting period until guarantee date  11 years
    (1)
    Defined as the current guaranteed minimum death benefit in excess of the current account balance at the balance sheet date.
    (2)
    Defined as the present value of the minimum guaranteed annuity payments determined in accordance with the terms of the contract in excess of the current account balance.
    (3)
    Defined as the present value of the guaranteed minimum accumulation balance in excess of the current account balance.

            Account balances of variable contracts' separate accounts with guarantees were invested as follows:

    (in millions)
     June 30, 2004
    Equity securities (including mutual funds) $12,694
    Cash and cash equivalents  636
      
    Total variable contracts' separate account assets with guarantees $13,330
      

            The following table summarizes the liabilities for guarantees:

    (in millions)
     Liability for
    guarantees related
    to death benefits

     Liability for
    guarantees related
    to income benefits

     Total
     
    Balance at January 1, 2004 $117 $41 $158 
     Less reinsurance recoverables  (11) (2) (13)
      
     
     
     
    Net balance at January 1, 2004  106  39  145 
    Incurred guaranteed benefits  17  3  20 
    Paid guarantee benefits  (30)   (30)
      
     
     
     
     Net change  (13) 3  (10)
    Net balance at June 30, 2004  93  42  135 
     Plus reinsurance recoverables  9    9 
      
     
     
     
    Balance, June 30, 2004(1) $102 $42 $144 
      
     
     
     
    (1)
    Included in the total reserve balance are reserves for variable annuity death benefits of $87 million, variable annuity income benefits of $16 million and other guarantees of $41 million.

            The liability for death and income benefit guarantees is established equal to a benefit ratio multiplied by the cumulative contract charges earned, plus accrued interest less contract benefit payments. The benefit ratio is calculated as the estimated present value of all expected contract benefits divided by the present value of all expected contract charges. For guarantees in the event of death, benefits represent the current guaranteed minimum death payments in excess of the current account balance. For guarantees at annuitization, benefits represent the present value of the minimum guaranteed annuity benefits in excess of the current account balance.

            Projected benefits and contract charges used in determining the liability for guarantees are developed using models and stochastic scenarios that are also used in the development of estimated expected gross profits.

    6


    Underlying assumptions for the liability related to income benefits include assumed future annuitization elections based on factors such as the extent of benefit to the potential annuitant, eligibility conditions and the annuitant's attained age.

            The liability for guarantees will be re-evaluated periodically, and adjustments will be made to the liability balance through a charge or credit to life and annuity contract benefits.

      Deferred sales inducements

            Costs related to sales inducements offered on sales to new customers, principally on investment contracts and primarily in the form of additional credits to the customer's account value or enhancements to interest credited for a specified period, which are beyond amounts currently being credited to existing contracts, are deferred and recorded as other assets. All other sales inducements are expensed as incurred and included in interest credited to contractholder funds on the Condensed Consolidated Statements of Operations. DSI is amortized to income using the same methodology and assumptions as DAC and is included in interest credited to contractholder funds. DSI is periodically reviewed for recoverability and written down when necessary.

            DSI activity for the six months ended June 30, 2004 was as follows:

    (in millions)

      
     
    Balance, January 1, 2004 $182 
    Sales inducements deferred  25 
    Amortization charged to income  (21)
    Effects of unrealized gains and losses  (32)
      
     
    Balance, June 30, 2004 $154 
      
     

    Pending Accounting Standards

    Emerging Issues Task Force Topic No. 03-1, "The Meaning of Other-Than-Temporary Impairment and Its Application to Certain Investments" ("EITF 03-1")

            In March 2004, the Emerging Issues Task Force ("EITF") reached a final consensus on EITF 03-1, which is effective for fiscal periods beginning after June 15, 2004. EITF 03-1 requires that when the fair value of an investment security is less than its carrying value an impairment exists for which a determination must be made as to whether the impairment is other-than-temporary. An impairment loss should be recognized equal to the difference between the investment's carrying value and its fair value when an impairment is other-than-temporary. Subsequent to an other-than temporary impairment loss, a debt security should be accounted for in accordance with Statement of Position No. 03-3, "Accounting for Loans and Certain Debt Securities Acquired in a Transfer", which allows the accretion of the discount between the carrying value and expected value of a security if the amount and timing of the recognition of that difference in cash is reasonably estimable. EITF 03-1 also indicates that although not presumptive a pattern of selling investments prior to the forecasted recovery may call into question an investor's intent to hold the security until it recovers in value.

            The EITF 03-1 impairment model applies to all investment securities accounted for under SFAS No. 115, "Accounting for Certain Investments in Debt and Equity Securities" and to investment securities accounted for under the cost method to the extent an impairment indicator exists or the reporting entity has estimated the fair value of the investment security in connection with SFAS No. 107, "Disclosures about Fair Value of Financial Instruments".

            The final consensus on EITF 03-1 included additional disclosure requirements incremental to those adopted by the Company effective December 31, 2003 that are effective for fiscal years ending after June 15, 2004.

            The Company is currently evaluating the impact of EITF 03-1 on its process for determining other-than-temporary impairment for the affected securities. More specifically, the Company is analyzing whether subsequent to adoption its portfolio management practices for certain securities classified as available-for-sale pursuant to SFAS No. 115 could be interpreted as a pattern of selling thereby affecting its designated intent to hold such investments for the period necessary to allow for the forecasted recovery of fair value pursuant to the requirements of EITF 03-1. As a result of this analysis, the Company may potentially reclassify to realized capital gains and losses the unrealized net capital gains and losses associated with certain securities classified as available-for-sale.

    7


            Adoption of this standard may:

      Accelerate the timing of recognition of certain impairment losses or otherwise result in impairment losses being recognized when they previously may not have been;

      Result in the designation of certain investment securities as trading;

      Increase the volatility of net income due to:

      The potential recognition of unrealized losses in situations where the Company anticipates a full recovery of certain unrealized losses but does not desire to elect a permanent intent to hold the affected securities, regardless of internal and external facts and circumstances, until such time as they fully recover or mature; and

      Changes in the timing of the recognition of the difference between carrying value and expected settlement value of those debt securities for which an other-than-temporary impairment is taken.

    Adoption of this standard is not expected to have a material impact on shareholders' equity since fluctuations in fair value are already recorded in accumulated other comprehensive income.

    FASB Staff Position No. FAS 106-2, "Accounting and Disclosure Requirements Related to the Medicare Prescription Drug, Improvement and Modernization Act of 2003" ("FSP FAS 106-2")

            In May 2004, the FASB issued FSP FAS 106-2 to provide guidance on accounting for the effects of the Act that supercedes the guidance provided by FSP FAS 106-1, which was adopted by the Company in the first quarter of 2004. (See preceding section on adopted accounting standards.) FSP FAS 106-2 requires reporting entities that elected deferral under FSP FAS 106-1 to recognize the impact of the Act no later than the first interim or annual reporting period beginning after June 15, 2004 if actuarial equivalence can be determined. The Company is in the process of determining the impact of FSP FAS 106-2, which is not expected to be material to the condensed consolidated financial statements.

    2.     Earnings per share

            Basic earnings per share is computed based on the weighted average number of common shares outstanding. Diluted earnings per share is computed based on the weighted average number of common and dilutive potential common shares outstanding. For Allstate, dilutive potential common shares consist of the common shares underlying outstanding stock options.

    8


            The computations of basic and diluted earnings per share are presented in the following table:

     
     Three months
    ended
    June 30,

     Six months
    ended
    June 30,

     
    (in millions, except per share data)
     2004
     2003
     2004
     2003
     
    Numerator (applicable to common shareholders):             
     Income before dividends on preferred securities of subsidiary trust and cumulative effect of change in accounting principle, after-tax $1,034 $590 $2,158 $1,258 
     Dividends on preferred securities of subsidiary trust    (2)   (5)
     Cumulative effect of change in accounting principle, after-tax      (175)  
      
     
     
     
     
     Net income applicable to common shareholders $1,034 $588 $1,983 $1,253 
      
     
     
     
     
    Denominator:             
     Weighted average common shares outstanding  700.0  704.0  702.3  703.7 
     Effect of potential dilutive securities:             
      Stock options  4.5  2.6  4.5  2.2 
      
     
     
     
     
     Weighted average common and dilutive potential common shares outstanding  704.5  706.6  706.8  705.9 
      
     
     
     
     
    Earnings per share—Basic:             
     Income before dividends on preferred securities of subsidiary trust and cumulative effect of change in accounting principle, after-tax $1.47 $0.84 $3.07 $1.78 
     Dividends on preferred securities of subsidiary trust         
     Cumulative effect of change in accounting principle, after-tax      (0.25)  
      
     
     
     
     
     Net income applicable to common shareholders $1.47 $0.84 $2.82 $1.78 
      
     
     
     
     
    Earnings per share—Diluted:             
     Income before dividends on preferred securities of subsidiary trust and cumulative effect of change in accounting principle, after-tax $1.47 $0.84 $3.06 $1.78 
     Dividends on preferred securities of subsidiary trust         
     Cumulative effect of change in accounting principle, after-tax      (0.25)  
      
     
     
     
     
     Net income applicable to common shareholders $1.47 $0.84 $2.81 $1.78 
      
     
     
     
     

            Options to purchase 4.0 million and 11.3 million Allstate common shares, with exercise prices ranging from $45.61 to $50.72 and $36.30 to $50.72, were outstanding at June 30, 2004 and 2003, respectively, but were not included in the computation of diluted earnings per share for the three-month periods ended June 30, 2004 and 2003 since inclusion of these options would have an anti-dilutive effect as the options' exercise prices exceeded the average market price of Allstate common shares in the three-month period. Options to purchase 4.2 million and 11.3 million Allstate common shares, with exercise prices ranging from $45.29 to $50.72 and $35.17 to $50.72, were outstanding at June 30, 2004 and 2003, respectively, but were not included in the computation of diluted earnings per share for the six-month periods ended June 30, 2004 and 2003 since inclusion of these options would have an anti-dilutive effect.

    3.     Disposition

            In February 2004, the Company disposed of a portion of its equity investment in a consolidated investment management variable interest entity ("VIE"). This action triggered, under FASB Interpretation No. 46R, "Consolidation of Variable Interest Entities", a reconsideration of whether the Company remains the primary beneficiary of the VIE. After such reconsideration, the Company determined it was no longer the primary beneficiary of the affected investment management VIE, and accordingly, the VIE was deconsolidated as of the disposition date in the first quarter of 2004. The deconsolidation of the investment management VIE resulted in a decrease in assets of $428 million and a decrease in long-term debt of $412 million at June 30, 2004.

    9


    4.     Reserve for Property-Liability Insurance Claims and Claims Expense

            The Company establishes reserves for claims and claims expense on reported and unreported claims of insured losses. These reserve estimates are based on known facts and interpretations of circumstances and internal factors including the Company's experience with similar cases, historical trends involving claim payment patterns, loss payments, pending levels of unpaid claims, loss management programs and product mix. In addition, the reserve estimates are influenced by external factors including law changes, court decisions, changes to regulatory requirements, economic conditions, and public attitudes. The Company, in the normal course of business, may also supplement its claims processes by utilizing third party adjusters, appraisers, engineers, inspectors, other professionals and information sources to assess and settle catastrophe and non-catastrophe related claims. The effects of inflation are implicitly considered in the reserving process.

            Because reserves are estimates of losses that have occurred, including incurred but not reported ("IBNR") losses, the establishment of appropriate reserves, including reserves for catastrophes, is an inherently uncertain and complex process. The ultimate cost of losses may vary materially from recorded amounts, which are based on management's best estimates. Allstate regularly updates its reserve estimates as new information becomes available and as events unfold that may affect the resolution of unsettled claims. Changes in prior year reserve estimates, which may be material, are reflected in the results of operations in the period such changes are determinable.

            Management believes that the reserve for claims and claims expense, net of reinsurance recoverables, at June 30, 2004 is appropriately established in the aggregate and adequate to cover the ultimate net cost of reported and unreported claims arising from losses which had occurred by that date.

    5.     Reinsurance

            Property-liability insurance premiums and life and annuity premiums and contract charges are net of the following reinsurance ceded:

     
     Three months ended
    June 30,

     Six months ended
    June 30,

    (in millions)
     2004
     2003
     2004
     2003
    Property-liability insurance premiums earned $95 $67 $181 $143
    Life and annuity premiums and contract charges  121  118  283  239

            Property-liability insurance claims and claims expense and life and annuity contract benefits are net of the following reinsurance recoveries:

     
     Three months ended
    June 30,

     Six months ended
    June 30,

    (in millions)
     2004
     2003
     2004
     2003
    Property-liability insurance claims and claims expense $367 $60 $410 $149
    Life and annuity contract benefits  129  99  222  175

    6.     Company Restructuring

            In 2003, the Company completed the restructuring program initiated in 2001 to improve the efficiency of its claims handling and certain other back-office processes primarily through a consolidation and reconfiguration of field claim offices, customer information centers and satellite offices ("2001 program"). The 2001 program resulted in a reduction of the total number of field claim offices and an increase in the average size of individual claim offices. In addition, two customer information centers and two satellite offices were closed. As part of the 2001 program, employees working in facilities selected for closure were given the option to either relocate or collect severance benefits. As a result of the 2001 program, $96 million was accrued for certain employee termination

    10


    costs and qualified exit costs. The Company realized approximately $175 million of annual pre-tax expense savings as a result of implementing the 2001 program.

            In addition, the Company undertakes various initiatives to reduce expenses and/or increase productivity ("other programs"). The other programs generally involve a reduction in staffing levels, and in certain cases, office closures.

            The following table illustrates the inception to date change in the restructuring liability at June 30, 2004:

    (in millions)
     Employee
    costs

     Exit
    costs

     Total
    liability

     
    2001 program adjustments:          
     Addition to liability for 2001 program $17 $79 $96 
     Net adjustments to liability  5  2  7 
     Payments applied against the liability  (22) (67) (89)
      
     
     
     
     2001 program liability at June 30, 2004    14  14 

    Other programs:

     

     

     

     

     

     

     

     

     

     
     Addition to liability for other programs  21  16  37 
     Payments applied against the liability  (18) (4) (22)
      
     
     
     
     Other programs liability at June 30, 2004  3  12  15 
      
     
     
     
    Balance at June 30, 2004 $3 $26 $29 
      
     
     
     

            The payments applied against the liability for employee costs primarily reflect severance costs, and the payments for exit costs generally consist of post-exit rent expenses and contract termination penalties.

    7.     Guarantees and Contingent Liabilities

    Shared markets

            As a condition of maintaining its licenses to write personal property and casualty insurance in various states, the Company is required to participate in assigned risk plans, reinsurance facilities and joint underwriting associations that provide various types of insurance coverage to individuals or entities that otherwise are unable to purchase such coverage from private insurers. Underwriting results related to these arrangements, which tend to be adverse, have been immaterial to the results of operations.

    Guarantees

            The Company provides residual value guarantees on Company leased automobiles. If all outstanding leases were terminated effective June 30, 2004, the Company's maximum obligation pursuant to these guarantees, assuming the automobiles have no residual value, would be $18 million at June 30, 2004. The remaining term of each residual value guarantee is equal to the term of the underlying lease that range from less than one year to three years. Historically, the Company has not made any material payments pursuant to these guarantees.

            The Company owns certain fixed income securities that obligate the Company to exchange credit risk or to forfeit principal due, depending on the nature or occurrence of specified credit events for the referenced entities. In the event all such specified credit events were to occur, the Company's maximum amount at risk on these fixed income securities, as measured by the par value was $101 million at June 30, 2004. The obligations associated with these fixed income securities expire at various times during the next seven years.

            Lincoln Benefit Life Company ("LBL"), a wholly owned subsidiary of ALIC, has issued universal life insurance contracts to third parties who finance the premium payments on the universal life insurance contracts through a commercial paper program. LBL has issued a repayment guarantee on the outstanding commercial paper balance that is fully collateralized by the cash surrender value of the universal life insurance contracts. At June 30, 2004, the amount due under the commercial paper program is $300 million and the cash surrender value of the policies is $309 million. The repayment guarantee expires April 30, 2006.

            In the normal course of business, the Company provides standard indemnifications to counterparties in

    11


    contracts in connection with numerous transactions, including indemnifications for breaches of representations and warranties, taxes and certain other liabilities, such as third party lawsuits. The indemnification clauses are often standard contractual terms and were entered into in the normal course of business based on an assessment that the risk of loss would be remote. The terms of the indemnifications vary in duration and nature. In many cases, the maximum obligation is not explicitly stated and the contingencies triggering the obligation to indemnify have not occurred and are not expected to occur. Because the obligated amounts of the indemnifications are not explicitly stated in many cases, the maximum amount of the obligation under such indemnifications is not determinable. Historically, the Company has not made any material payments pursuant to these obligations.

            The aggregate liability balance related to all guarantees was not material as of June 30, 2004.

    Regulation

            The Company is subject to changing social, economic and regulatory conditions. Recent state and federal regulatory initiatives and proceedings have included efforts to influence and restrict premium rates in a manner adverse to insurers, restrict the ability of insurers to cancel policies, limit insurers' ability to impose underwriting standards, remove barriers preventing banks from engaging in the securities and insurance businesses, change tax laws affecting the taxation of insurance companies and the tax treatment of insurance products or competing non-insurance products that may impact the relative desirability of various personal investment products and otherwise expand overall regulation of insurance products and the insurance industry. The ultimate changes and eventual effects of these initiatives on the Company's business, if any, are uncertain.

            Regulatory bodies have contacted various subsidiaries of the Company and have requested information relating to variable insurance products, including such areas as market timing and late trading and sales practices. The Company believes that these inquiries are similar to those made to many financial services companies as part of an industry-wide investigation by various regulatory agencies into the practices, policies and procedures relating to variable insurance products sales and subaccount trading practices. The various subsidiaries of the Company have and will continue to respond to these information requests and investigations. The Company at the present time is not aware of any systemic problems with respect to such matters that may have a material adverse effect on the Company's condensed consolidated financial position.

    Legal proceedings

    Background

            The Company and certain of its subsidiaries are named as defendants in a number of lawsuits and other legal proceedings arising out of various aspects of its business. As background to the "proceedings" described below, please note the following:

      These matters raise difficult and complicated factual and legal issues and are subject to many uncertainties and complexities, including but not limited to, the underlying facts of each matter, novel legal issues, variations between jurisdictions in which matters are being litigated, differences in applicable laws and judicial interpretations, the length of time before many of these matters might be resolved by settlement or through litigation and, in some cases, the timing of their resolutions relative to other similar cases brought against other companies, the fact that many of these matters are putative class actions in which a class has not been certified and in which the purported class may not be clearly defined, the fact that many of these matters involve multi-state class actions in which the applicable law(s) for the claims at issue is in dispute and therefore unclear, and the current challenging legal environment faced by large corporations and insurance companies.

      In these matters, plaintiffs seek a variety of remedies including equitable relief in the form of injunctive and other remedies and monetary relief in the form of contractual and extra-contractual damages. In some cases, the monetary damages sought include punitive or treble damages or are not specified. Often more specific information beyond the type of relief sought is not available because plaintiffs have not requested more specific relief in their court pleadings. In those cases where plaintiffs have made a specific demand for monetary damages, they often specify damages just below a jurisdictional limit regardless of the facts of the case. This represents the maximum they can seek without risking removal from state court to federal

    12


          court. In our experience, monetary demands in plaintiffs' court pleadings bear little relation to the ultimate loss, if any, to the Company.

        For the reasons specified above, it is not possible to make meaningful estimates of the amount or range of loss that could result from these matters at this time. The Company reviews these matters on an on-going basis and follows the provisions of Statement of Financial Accounting Standards No. 5, "Accounting for Contingencies" when making accrual and disclosure decisions. When assessing reasonably possible and probable outcomes, the Company bases its decisions on its assessment of the ultimate outcome following all appeals.

        In the opinion of the Company's management, while some of these matters may be material to the Company's operating results for any particular period if an unfavorable outcome results, none will have a material adverse effect on the consolidated financial condition of the Company.

      Proceedings

              There are two active nationwide class action lawsuits against Allstate regarding its specification of after-market (non-original equipment manufacturer) replacement parts in the repair of insured vehicles. One of these suits alleges that the specification of such parts constitutes breach of contract and fraud, and this suit mirrors to a large degree lawsuits filed against other carriers in the industry. These plaintiffs allege that after-market parts are not "of like kind and quality" as required by the insurance policy, and they are seeking actual and punitive damages. In the second lawsuit, plaintiffs allege that Allstate and three co-defendants have violated federal antitrust laws by conspiring to manipulate the price of auto physical damage coverages in such a way that not all savings realized by the use of aftermarket parts are passed on to the policyholders. The plaintiffs seek actual and treble damages. In November 2002, a nationwide class was certified in this case. The defendants filed a petition to appeal the certification, and the Eleventh Circuit Court of Appeals recently heard oral arguments. The parties are now awaiting a decision on the appeal. The Company has been vigorously defending both of these lawsuits, and their outcome is uncertain.

              There are several statewide and nationwide class action lawsuits pending against Allstate alleging that its failure to pay "inherent diminished value" to insureds under the collision, comprehensive, uninsured motorist property damage, or auto property damage liability provisions of auto policies constitutes breach of contract and fraud. Plaintiffs define "inherent diminished value" as the difference between the market value of the insured automobile before an accident and the market value after repair. Plaintiffs allege that they are entitled to the payment of inherent diminished value under the terms of the policy. To a large degree, these lawsuits mirror similar lawsuits filed against other carriers in the industry. These lawsuits are pending in various state and federal courts, and they are in various stages of development. Classes have been certified in two cases. Both are multi-state class actions. A trial in one of these multi-state class action cases involving collision and comprehensive coverage concluded on April 29, 2004, with a jury verdict in favor of the Company. The Company is awaiting a ruling on plaintiffs' motion for a new trial. In the other certified class action lawsuit, which involves uninsured motorist property damage coverage, the appellate court has granted the Company's petition for review of the order of certification. The Company has been vigorously defending all of these lawsuits and, since 1998, has been implementing policy language in more than 40 states reaffirming that its collision and comprehensive coverages do not include diminished value claims. The outcome of these disputes is currently uncertain.

              There are a number of state and nationwide class action lawsuits pending in various state courts challenging the legal propriety of Allstate's medical bill review processes on a number of grounds, including, among other things, the manner in which Allstate determines reasonableness and necessity. One nationwide class action has been certified. These lawsuits, which to a large degree mirror similar lawsuits filed against other carriers in the industry, allege these processes result in a breach of the insurance policy as well as fraud. Plaintiffs seek monetary damages in the form of contractual and extra-contractual damages. The Company denies these allegations and has been vigorously defending these lawsuits. The outcome of these disputes is currently uncertain.

              A number of nationwide and statewide putative class actions are pending against Allstate, which challenge Allstate's use of certain automated database vendors in valuing total loss automobiles. To a large degree, these lawsuits mirror similar lawsuits filed against other carriers in the industry. Plaintiffs allege that flaws in these

      13


      databases result in valuations to the detriment of insureds. The plaintiffs are seeking actual and punitive damages. The lawsuits are in various stages of development and Allstate has been vigorously defending them, but the outcome of these disputes is currently uncertain.

              One putative statewide and a number of putative nationwide class action lawsuits have been filed in various courts seeking actual and punitive damages from Allstate alleging that Allstate violated the Fair Credit Reporting Act or state law by failing to provide appropriate notices to applicants and/or policyholders when adverse action was taken as a result of information in a consumer report or by ordering consumer reports without a permissible purpose. These cases have been centralized in the federal court in Nashville, Tennessee. The Company is also defending a putative nationwide class action that alleges that the Company discriminates against non-Caucasian policyholders, through underwriting and rate-making practices including the use of credit by charging them higher premiums. The plaintiffs seek both monetary relief, in the form of actual and punitive damages, and equitable relief, in the form of injunctive and other remedies. The Company is also defending two putative statewide class actions challenging its use of credit under certain state insurance statutes. These plaintiffs seek monetary and equitable relief. The Company denies these allegations and has been vigorously defending these lawsuits. The outcome of these disputes is currently uncertain.

              Allstate is defending various lawsuits involving worker classification issues. These lawsuits include a number of putative class actions and one certified class action challenging the overtime exemption claimed by the Company under the Fair Labor Standards Act or state wage and hour laws. In the one certified class action, the trial court has found Allstate liable and the case will proceed to trial on damages. In these cases, Plaintiffs seek monetary relief, such as penalties and liquidated damages, and non-monetary relief, such as injunctive relief and an accounting. These class actions mirror similar lawsuits filed recently against other carriers in the industry and other employers. A putative nationwide class action filed by former employee agents also includes a worker classification issue; these agents are challenging certain amendments to the Agents Pension Plan and are seeking to have exclusive agent independent contractors treated as employees for benefit purposes. Allstate has been vigorously defending these and various other worker classification lawsuits. The outcome of these disputes is currently uncertain.

              The Company is also defending certain matters relating to the Company's agency program reorganization announced in 1999. These matters include an investigation by the U.S. Department of Labor, a lawsuit filed in December 2001 by the U.S. Equal Employment Opportunity Commission ("EEOC") alleging retaliation under federal civil rights laws and a class action filed in August 2001 by former employee agents alleging retaliation and age discrimination under the Age Discrimination in Employment Act, breach of contract and ERISA violations. In April 2004, the U.S. Department of Labor notified the Company that it has closed its investigation and contemplates no further action on this matter at this time. In late March 2004, in the EEOC and class action lawsuits, the trial court issued a memorandum and order that, among other things, certified classes of agents, including a mandatory class of agents who had signed a release for purposes of effecting the court's declaratory judgment that the release is voidable at the option of the release signer. The court also ordered that an agent who voids the release must return to Allstate "any and all benefits received by the [agent] in exchange for signing the release." The court also "concluded that, on the undisputed facts of record, there is no basis for claims of age discrimination." The EEOC and plaintiffs have asked the court to clarify and/or reconsider its memorandum and order. The case otherwise remains pending. A putative nationwide class action has also been filed by former employee agents alleging various violations of ERISA. This matter was dismissed with prejudice in late March 2004 by the trial court but will be the subject of further proceedings on appeal. In these matters, plaintiffs seek compensatory and punitive damages, and equitable relief. Allstate has been vigorously defending these lawsuits and other matters related to its agency program reorganization. In addition, Allstate is defending certain matters relating to its life agency program reorganization announced in 2000. These matters include an investigation by the EEOC with respect to allegations of age discrimination and retaliation. Allstate is cooperating fully with the agency investigation and will continue to vigorously defend these and other claims related to the life agency program reorganization. The outcome of these disputes is currently uncertain.

              The Company is defending various lawsuits and regulatory proceedings that allege that it engaged in business or sales practices inconsistent with state or federal law. In addition, the company is defending several lawsuits brought by annuitants challenging trading restrictions the company adopted to limit market-timing activity. Plaintiffs seek a variety of remedies including monetary and equitable relief. The Company has been vigorously

      14


      defending these matters, but their outcome is currently uncertain.

      Other Actions

              Various other legal and regulatory actions are currently pending that involve the Company and specific aspects of its conduct of business. Like other members of the insurance industry, the Company is the target of an increasing number of class action lawsuits and other types of litigation, some of which involve claims for substantial or indeterminate amounts. This litigation is based on a variety of issues including insurance and claim settlement practices. The outcome of these disputes is currently unpredictable. However, at this time, based on their present status, it is the opinion of management that the ultimate liability, if any, in one or more of these other actions in excess of amounts currently reserved is not expected to have a material effect on the results of operations, liquidity or financial position of the Company.

      Asbestos and environmental

              Allstate's reserves for asbestos claims were $1.26 billion and $1.08 billion, net of reinsurance recoverables of $834 million and $504 million at June 30, 2004 and December 31, 2003, respectively. Reserves for environmental claims were $248 million and $257 million, net of reinsurance recoverables of $53 million and $58 million at June 30, 2004 and December 31, 2003, respectively. Approximately 63% and 60% of the total net asbestos and environmental reserves at June 30, 2004 and December 31, 2003, respectively, were for incurred but not reported estimated losses.

              Management believes its net loss reserves for environmental, asbestos and other discontinued lines exposures are appropriately established based on available facts, technology, laws and regulations. However, due to the inconsistencies of court coverage decisions, unresolved legal issues regarding policy coverage, unresolved legal issues regarding the determination, availability and timing of exhaustion of policy limits, plaintiffs' evolving and expanded theories of liability, the risks inherent in major litigation, availability and collectibility of recoveries from reinsurance, retrospectively determined premiums and other contractual agreements, and estimating the extent and timing of any contractual liability, and other uncertainties, the ultimate cost of these claims may vary materially from the amounts currently recorded, resulting in an increase in loss reserves. In addition, while the Company believes that improved actuarial techniques and databases have assisted in its ability to estimate asbestos, environmental, and other discontinued lines net loss reserves, these refinements may subsequently prove to be inadequate indicators of the extent of probable losses. Due to the uncertainties and factors described above, management believes it is not practicable to develop a meaningful range for any such additional net loss reserves that may be required.

      8.     Components of Net Periodic Pension and Postretirement Benefit Costs

              The components of net periodic cost for the Company's pension and postretirement benefit plans for the six months ended June 30 are as follows:

       
       Pension benefits
       Postretirement
      benefits

      (in millions)
       2004
       2003
       2004
       2003
      Service cost $78 $67 $14 $9
      Interest cost  132  127  36  35
      Expected return on plan assets  (144) (111)   
      Amortization of:            
       Prior service costs  (1) (2) (1) 
       Unrecognized transition obligation        
       Net loss (gain)  58  46  6  4
      Settlement loss  23  30    
        
       
       
       
      Net periodic cost $146 $157 $55 $48
        
       
       
       

      15


      9.     Equity Incentive Plans

              The following table illustrates the effect on net income and earnings per share as if the fair value based method, adopted prospectively by the Company on January 1, 2003, had been applied to all outstanding and unvested awards in each period.

       
       Three months ended
      June 30,

       Six months ended
      June 30,

       
      (in millions, except per share data)
       2004
       2003
       2004
       2003
       
      Net income, as reported $1,034 $588 $1,983 $1,253 
      Add: Employee stock option expense included in reported net income, after-tax  6  3  9  4 
      Deduct: Total employee stock option expense determined under fair value based method for all awards, after-tax  (11) (12) (20) (22)
        
       
       
       
       
       Pro forma net income $1,029 $579 $1,972 $1,235 
        
       
       
       
       
      Earnings per share—Basic:             
       As reported $1.47 $0.84 $2.82 $1.78 
       Pro forma  1.47  0.82  2.81  1.76 

      Earnings per share—Diluted:

       

       

       

       

       

       

       

       

       

       

       

       

       
       As reported $1.47 $0.84 $2.81 $1.78 
       Pro forma  1.46  0.82  2.79  1.75 

      16


      10.   Business Segments

              Summarized revenue data for each of the Company's business segments are as follows:

       
       Three months ended
      June 30,

       Six months ended
      June 30,

       
      (in millions)
       2004
       2003
       2004
       2003
       
      Revenues             
      Property-Liability             
      Property-liability insurance premiums             
       Standard auto $3,847 $3,627 $7,633 $7,163 
       Non-standard auto  508  574  1,025  1,158 
        
       
       
       
       
        Auto  4,355  4,201  8,658  8,321 
       Homeowners  1,449  1,329  2,877  2,624 
       Other  654  609  1,293  1,191 
        
       
       
       
       
       Allstate Protection  6,458  6,139  12,828  12,136 
       Discontinued Lines and Coverages  2  7  3  9 
        
       
       
       
       
        Total property-liability insurance premiums  6,460  6,146  12,831  12,145 
      Net investment income  443  417  867  825 
      Realized capital gains and losses  109  31  300  68 
        
       
       
       
       
        Total Property-Liability  7,012  6,594  13,998  13,038 

      Allstate Financial

       

       

       

       

       

       

       

       

       

       

       

       

       
      Life and annuity premiums and contract charges             
       Traditional life  85  96  159  187 
       Immediate annuities with life contingencies  66  68  143  251 
       Accident, health and other  101  133  196  271 
        
       
       
       
       
        Total premiums  252  297  498  709 
       Interest-senstive life  161  154  321  304 
       Fixed annuities  14  11  28  18 
       Variable annuities  61  50  121  97 
       Institutional products    3    6 
       Accident, health and other  16  18  32  38 
        
       
       
       
       
        Total contract charges  252  236  502  463 
        
       
       
       
       
        Total life and annuity premiums and contract charges  504  533  1,000  1,172 
      Net investment income  833  797  1,654  1,596 
      Realized capital gains and losses  (61) (39) (84) (75)
        
       
       
       
       
        Total Allstate Financial  1,276  1,291  2,570  2,693 

      Corporate and Other

       

       

       

       

       

       

       

       

       

       

       

       

       
      Service fees  3  3  6  7 
      Net investment income  23  15  52  30 
      Realized capital gains and losses  (7) (1) (5) (1)
        
       
       
       
       
       Total Corporate and Other before reclassification of service fees  19  17  53  36 
       Reclassification of service fees(1)  (3) (3) (6) (7)
        
       
       
       
       
        Total Corporate and Other  16  14  47  29 
        
       
       
       
       
         Consolidated Revenues $8,304 $7,899 $16,615 $15,760 
        
       
       
       
       
      (1)
      For presentation in the Consolidated Statements of Operations, service fees of the Corporate and Other segment are reclassified to operating costs and expenses.

      17


              Summarized financial performance data for each of the Company's reportable segments are as follows:

       
       Three months ended
      June 30,

       Six months ended
      June 30,

       
      (in millions)
       2004
       2003
       2004
       2003
       
      Income before dividends on preferred securities and cumulative effect of change in accounting principle, after-tax             
      Property-Liability             
      Underwriting income (loss)             
       Allstate Protection $1,207 $234 $2,077 $685 
       Discontinued Lines and Coverages  (319) (53) (324) (91)
        
       
       
       
       
        Total underwriting income (loss)  888  181  1,753  594 
       Net investment income  443  417  867  825 
       Income tax expense on operations  (395) (102) (772) (305)
       Realized capital gains and losses, after-tax  71  23  203  50 
       Gain on disposition of operations, after-tax    2    2 
        
       
       
       
       
         Property-Liability income before dividends on preferred securities and cumulative effect of change in accounting principle, after-tax  1,007  521  2,051  1,166 

      Allstate Financial

       

       

       

       

       

       

       

       

       

       

       

       

       
       Life and annuity premiums and contract charges  504  533  1,000  1,172 
       Net investment income  833  797  1,654  1,596 
       Periodic settlements and accruals on non-hedge derivative financial instruments  12  2  18  5 
       Contract benefits and interest credited to contractholder funds  856  886  1,720  1,869 
       Operating costs and expenses and amortization of deferred acquisition costs  297  253  559  593 
       Restructuring and related charges  4    4   
       Income tax expense on operations  66  62  131  98 
        
       
       
       
       
        Operating income  126  131  258  213 
       Loss on disposition of operations, after-tax  (15)   (17)  
       Realized capital gains and losses, after-tax  (43) (25) (57) (46)
       Reclassification of periodic settlements and accruals on non-hedge financial instruments, after-tax  (7) (1) (11) (3)
       DAC and DSI amortization relating to realized capital gains and losses, after-tax  (3) (7) (13) (16)
        
       
       
       
       
        Allstate Financial income before dividends on preferred securities and cumulative effect of change in accounting principle, after-tax  58  98  160  148 

      Corporate and Other

       

       

       

       

       

       

       

       

       

       

       

       

       
       Service fees(1)  3  3  6  7 
       Net investment income  23  15  52  30 
       Operating costs and expenses  79  71  159  142 
       Income tax benefit on operations  (27) (25) (51) (50)
        
       
       
       
       
        Operating loss  (26) (28) (50) (55)
       Realized capital gains and losses, after-tax  (5) (1) (3) (1)
        
       
       
       
       
         Corporate and Other loss before dividends on preferred securities and cumulative effect of change in accounting principle, after-tax  (31) (29) (53) (56)
        
       
       
       
       
         Consolidated income before dividends on preferred securities and cumulative effect of change in accounting principle, after-tax $1,034 $590 $2,158 $1,258 
        
       
       
       
       
      (1)
      For presentation in the Consolidated Statements of Operations, service fees of the Corporate and Other segment are reclassified to operating costs and expenses.

      18


      11.   Other Comprehensive Income

              The components of other comprehensive income on a pretax and after-tax basis are as follows:

       
       Three months ended
      June 30,

       
       
       2004
       2003
       
      (in millions)
       Pretax
       Tax
       After-
      tax

       Pretax
       Tax
       After-
      tax

       
      Unrealized capital gains and losses                   
      Unrealized holding gains (losses) arising during the period $(2,099)$734 $(1,365)$1,280 $(448)$832 
      Less: reclassification adjustments  48  (17) 31  (17) 6  (11)
        
       
       
       
       
       
       
      Unrealized net capital gains (losses)  (2,147) 751  (1,396) 1,297  (454) 843 
      Net gains (losses) on derivative instruments arising during the period        1    1 
      Less: reclassification adjustment for derivative instruments  (5) 2  (3) (1)   (1)
        
       
       
       
       
       
       
      Unrealized net capital gains (losses) and net gains (losses) on derivative instruments  (2,142) 749  (1,393) 1,299  (454) 845 
      Unrealized foreign currency translation adjustments  (7) 2  (5) 23  (8) 15 
        
       
       
       
       
       
       
      Other comprehensive income (loss) $(2,149)$751  (1,398)$1,322 $(462) 860 
        
       
          
       
          
      Net income        1,034        588 
              
             
       
      Comprehensive income (loss)       $(364)      $1,448 
              
             
       

              The components of other comprehensive income on a pretax and after-tax basis are as follows:

       
       Six months ended
      June 30,

       
       
       2004
       2003
       
      (in millions)
       Pretax
       Tax
       After-
      tax

       Pretax
       Tax
       After-
      tax

       
      Unrealized capital gains and losses                   
      Unrealized holding gains (losses) arising during the period $(1,420)$497 $(923)$1,320 $(462)$858 
      Less: reclassification adjustments  258  (90) 168  (45) 16  (29)
        
       
       
       
       
       
       
      Unrealized net capital gains (losses)  (1,678) 587  (1,091) 1,365  (478) 887 
      Net gains (losses) on derivative instruments arising during the period        1    1 
      Less: reclassification adjustment for derivative instruments  (2) 1  (1) (1)   (1)
        
       
       
       
       
       
       
      Unrealized net capital gains (losses) and net gains (losses) on derivative instruments  (1,676) 586  (1,090) 1,367  (478) 889 
      Unrealized foreign currency translation adjustments  (9) 3  (6) 35  (12) 23 
        
       
       
       
       
       
       
      Other comprehensive income (loss) $(1,685)$589  (1,096)$1,402 $(490) 912 
        
       
          
       
          
      Net income        1,983        1,253 
              
             
       
      Comprehensive income (loss)       $887       $2,165 
              
             
       

      19


      REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

      To the Board of Directors and Shareholders of
      The Allstate Corporation:

              We have reviewed the accompanying condensed consolidated statement of financial position of The Allstate Corporation and subsidiaries (the "Company") as of June 30, 2004, and the related condensed consolidated statements of operations for the three-month and six-month periods ended June 30, 2004 and 2003, and the condensed consolidated statements of cash flows for the six-month periods ended June 30, 2004 and 2003. These interim financial statements are the responsibility of the Company's management.

              We conducted our reviews in accordance with standards of the Public Company Accounting Oversight Board (United States). A review of interim financial information consists principally of applying analytical procedures and making inquiries of persons responsible for financial and accounting matters. It is substantially less in scope than an audit conducted in accordance with standards of the Public Company Accounting Oversight Board (United States), the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion.

              Based on our reviews, we are not aware of any material modifications that should be made to such condensed consolidated interim financial statements for them to be in conformity with accounting principles generally accepted in the United States of America.

              We have previously audited, in accordance with auditing standards of the Public Company Accounting Oversight Board (United States), the consolidated statement of financial position of The Allstate Corporation and subsidiaries as of December 31, 2003, and the related consolidated statements of operations, comprehensive income, shareholders' equity, and cash flows for the year then ended, not presented herein. In our report dated February 4, 2004, which report includes an explanatory paragraph as to changes in the Company's methods of accounting for stock-based compensation, embedded derivatives in modified coinsurance agreements and variable interest entities in 2003 and its method of accounting for goodwill and other intangible assets in 2002, we expressed an unqualified opinion on those consolidated financial statements. In our opinion, the information set forth in the accompanying condensed consolidated statement of financial position as of December 31, 2003 is fairly stated, in all material respects, in relation to the consolidated statement of financial position from which it has been derived.

        

      /s/ Deloitte & Touche LLP

      Chicago, Illinois
      August 3, 2004

      20


      Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS FOR THE THREE-MONTH AND SIX-MONTH PERIODS ENDED JUNE 30, 2004 AND 2003

      OVERVIEW

              The following discussion highlights significant factors influencing the consolidated financial position and results of operations of The Allstate Corporation (referred to in this document as "we", "our", "us", the "Company" or "Allstate"). It should be read in conjunction with the condensed consolidated financial statements and notes thereto found under Part I. Item 1. contained herein, and with the discussion, analysis, consolidated financial statements and notes thereto in Part I. Item 1. and Part II. Item 7. and Item 8. of The Allstate Corporation Annual Report on Form 10-K for 2003. Analysis of our insurance segments is provided in Property-Liability Operations (which includes the Allstate Protection and the Discontinued Lines and Coverages segments) and in the Allstate Financial Segment (which represents the Allstate Financial segment) sections of Management's Discussion and Analysis ("MD&A"). The segments are consistent with the way in which we use financial information to evaluate business performance and to determine the allocation of resources.

      HIGHLIGHTS

        Net income increased by $446 million or 75.9% to $1.03 billion in the second quarter of 2004 from $588 million in the second quarter of 2003. Net income increased $730 million or 58.3% to $1.98 billion for the first six months of 2004 from $1.25 billion for the first six months of 2003. Net income per diluted share increased 75.0% to $1.47 in the second quarter of 2004 from $0.84 in the second quarter of last year, and 57.9% to $2.81 in the first six months of 2004 from $1.78 in the first six months of last year. Net income in the first six months of 2004 included the unfavorable impact of adopting AICPA Statement of Position 03-1, "Accounting and Reporting by Insurance Enterprises for Certain Nontraditional Long-Duration Contracts and for Separate Accounts" ("SOP 03-1"), totaling $175 million, after-tax.

        Total revenues increased by $405 million or 5.1% to $8.30 billion in the second quarter of 2004 from $7.90 billion in the second quarter of 2003 and increased $855 million or 5.4% to $16.62 billion for the first six months of 2004 from $15.76 billion for the first six months of 2003.

        Property-Liability premiums earned increased $314 million or 5.1% to $6.46 billion in the second quarter of 2004 from $6.15 billion in the second quarter of 2003 and increased $686 million or 5.6% to $12.83 billion for the first six months of 2004 from $12.15 billion for the first six months of 2003. Growth in policies in force ("PIF") from June 30, 2003 to June 30, 2004 for the core Allstate brand standard auto and homeowners accelerated to 4.9% and 5.7%, respectively, and total Allstate brand PIF increased 3.3%. Allstate brand standard auto and homeowners renewal ratio increased 1.2 pts and 0.9 pts, respectively, in the second quarter of 2004 and 1.5 pts and 0.8 pts, respectively in the first six months of 2004. The combined ratio improved 10.8 points in the second quarter of 2004 and 8.8 points in the first six months of 2004 compared to the same periods last year. Catastrophe losses decreased 56.2% to $248 million in the second quarter of 2004, with an impact to the combined ratio of 3.8 points, compared to 9.2 points in the second quarter of 2003. Catastrophe losses decreased 50.0% to $350 million in the first six months of 2004, with an impact to the combined ratio of 2.7 points, compared to 5.8 points in the first six months of 2003.

        Allstate Financial investments, including separate accounts assets, increased 10.1% in the second quarter of 2004 compared to the same period of last year.

        Net realized capital gains were $41 million in the second quarter of 2004 compared to net realized capital losses of $9 million in the second quarter of 2003. Net realized capital gains were $211 million in the first six months of 2004 compared to net realized capital losses of $8 million in the first six months of 2003.

        Book value per diluted share increased 8.1% to $29.55 in the second quarter of 2004 compared to the same period of last year.

        Return on equity improved 6.5 points to 17.2% in the second quarter of 2004 compared to the same period of last year based on net income for the last twelve months.

      21


        CONSOLIDATED NET INCOME

         
         Three Months Ended
        June 30,

         Six Months Ended
        June 30,

         
        (in millions)
         2004
         2003
         2004
         2003
         
        Revenues             
        Property-liability insurance premiums earned $6,460 $6,146 $12,831 $12,145 
        Life and annuity premiums and contract charges  504  533  1,000  1,172 
        Net investment income  1,299  1,229  2,573  2,451 
        Realized capital gains and losses  41  (9) 211  (8)
          
         
         
         
         
        Total revenues  8,304  7,899  16,615  15,760 

        Costs and expenses

         

         

         

         

         

         

         

         

         

         

         

         

         
        Property-liability insurance claims and claims expense  (4,021) (4,527) (8,007) (8,678)
        Life and annuity contract benefits  (378) (426) (773) (956)
        Interest credited to contractholder funds  (480) (460) (950) (913)
        Amortization of deferred policy acquisition costs  (1,072) (961) (2,127) (1,974)
        Operating costs and expenses  (770) (728) (1,503) (1,481)
        Restructuring and related charges  (16) (14) (27) (37)
        Interest expense  (73) (67) (147) (134)
          
         
         
         
         
        Total costs and expenses  (6,810) (7,183) (13,534) (14,173)

        (Loss) gain on disposition of operations

         

         

        (8

        )

         

        3

         

         

        (11

        )

         

        3

         
        Income tax expense  (452) (129) (912) (332)
        Dividends on preferred securities of subsidiary trust    (2)   (5)
        Cumulative effect of change in accounting principle, after-tax      (175)  
          
         
         
         
         
        Net income $1,034 $588 $1,983 $1,253 
          
         
         
         
         

        Property-Liability

         

        $

        1,007

         

        $

        521

         

        $

        2,051

         

        $

        1,166

         
        Allstate Financial  58  98  (15) 148 
        Corporate and Other  (31) (31) (53) (61)
          
         
         
         
         
        Net income $1,034 $588 $1,983 $1,253 
          
         
         
         
         

        PROPERTY-LIABILITY HIGHLIGHTS

          Premiums written increased 5.0% in the second quarter of 2004 over the second quarter of 2003 and 5.8% in the first six months of 2004 over the first six months of 2003, primarily due to increases in the Allstate brand standard auto and homeowners number of PIF and average premiums. Allstate brand standard auto and homeowners new business premiums increased 29.9% and 31.6%, respectively, in the second quarter of 2004 and 36.0% and 36.1%, respectively, in the first six months of 2004, over the same periods of 2003. Allstate brand standard auto and homeowners premiums written increased 5.7% and 9.2%, respectively, in the second quarter of 2004 and 6.8% and 10.2%, respectively, in the first six months of 2004, over the same periods of 2003. Premiums written is an operating measure that is defined and reconciled to premiums earned on page 25.

          Underwriting income for Property-Liability increased $707 million to $888 million in the second quarter of 2004 from $181 million in the second quarter in 2003, with a combined ratio improvement of 10.8 points to 86.3. Underwriting income increased $1.16 billion to $1.75 billion in the first six months of 2004 from $594 million in the first six months in 2003, with a combined ratio improvement of 8.8 points

        22


              to 86.3. These improvements were a result of earned premium growth, lower catastrophe losses, favorable claim frequency, and net favorable reserve reestimates of $77 million, partially offset by increased severity of current year claims. Underwriting income is a measure that is not based on generally accepted accounting principles ("GAAP") that is defined on page 23.

            The Ivantage combined ratio improved 13.4 points in the second quarter of 2004 compared to the second quarter of last year primarily due to reestimates of current year losses, and improved 8.7 points in the first six months of 2004 compared to the same period last year. The combined ratio reduction was also the result of profit improvement actions, which caused the number of Ivantage standard auto and homeowners PIF to decline compared to June 30, 2003.

          PROPERTY-LIABILITY OPERATIONS

                  Our Property-Liability operations consist of two business segments: Allstate Protection and Discontinued Lines and Coverages. Allstate Protection is comprised of two lines of business, the Allstate brand and Ivantage, and is principally engaged in the sale of personal property and casualty insurance, primarily private passenger auto and homeowners insurance, to individuals in the United States and Canada. Discontinued Lines and Coverages includes results from insurance coverage that we no longer write and results for certain commercial and other businesses in run-off.

                  Underwriting income, reconciled to net income on page 24, is calculated as premiums earned, less claims and claims expense ("losses"), amortization of deferred policy acquisition costs ("DAC"), operating costs and expenses and restructuring and related charges as determined using GAAP. This is one of the measures we use in our evaluation of results of operations to analyze the profitability of the Property-Liability insurance operations separately from investment results. It is also an integral component of incentive compensation. It is useful for investors to evaluate the components of income separately and in the aggregate when reviewing performance. Underwriting income should not be considered as a substitute for net income and does not reflect the overall profitability of the business. Net income is the most directly comparable GAAP measure.

                  The table below includes GAAP operating ratios we use to measure our profitability. We believe that they enhance an investor's understanding of our profitability. They are calculated as follows:

            Claims and claims expense ("loss") ratio—the ratio of claims and claims expense to premiums earned. Loss ratios include the impact of catastrophe losses.

            Expense ratio—the ratio of amortization of DAC, operating costs and expenses and restructuring and related charges to premiums earned.

            Combined ratio—the ratio of claims and claims expense, amortization of DAC, operating costs and expenses and restructuring and related charges to premiums earned. The combined ratio is the sum of the loss ratio and the expense ratio, and represents underwriting income as a percentage of premiums earned.

            Effect of Discontinued Lines and Coverages on combined ratio—the ratio of claims and claims expense and other costs and expenses in the Discontinued Lines and Coverages segment to Property-Liability premiums earned. The sum of the effect of Discontinued Lines and Coverages on the combined ratio and the Allstate Protection combined ratio on page 32 is equal to the Property-Liability combined ratio.

                  We have also calculated the following impacts of specific items on the GAAP operating ratios because of the volatility of these items between fiscal periods.

            Effect of catastrophe losses on loss ratio—the percentage of catastrophe losses included in claims and claims expenses to premiums earned.

            Effect of restructuring and related charges on expense ratio—the percentage of restructuring and related charges to premiums earned.

          23


                    Summarized financial data, a reconciliation of underwriting income to net income and GAAP operating ratios for our Property-Liability operations are presented in the following table.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
            (in millions, except ratios)
             2004
             2003
             2004
             2003
             
            Premiums written $6,741 $6,422 $13,074 $12,359 
              
             
             
             
             
            Revenues             
            Premiums earned $6,460 $6,146 $12,831 $12,145 
            Net investment income  443  417  867  825 
            Realized capital gains and losses  109  31  300  68 
              
             
             
             
             
            Total revenues  7,012  6,594  13,998  13,038 

            Costs and expenses

             

             

             

             

             

             

             

             

             

             

             

             

             
            Claims and claims expense  (4,021) (4,527) (8,007) (8,678)
            Amortization of DAC  (949) (858) (1,873) (1,685)
            Operating costs and expenses  (590) (566) (1,175) (1,151)
            Restructuring and related charges  (12) (14) (23) (37)
              
             
             
             
             
            Total costs and expenses  (5,572) (5,965) (11,078) (11,551)

            Gain on disposition of operations

             

             


             

             

            3

             

             


             

             

            3

             
            Income tax expense  (433) (111) (869) (324)
              
             
             
             
             
            Net income $1,007 $521 $2,051 $1,166 
              
             
             
             
             
            Underwriting income $888 $181 $1,753 $594 
            Net investment income  443  417  867  825 
            Income tax expense on operations  (395) (102) (772) (305)
            Realized capital gains and losses, after-tax  71  23  203  50 
            Gain on disposition of operations, after-tax    2    2 
              
             
             
             
             
            Net income $1,007 $521 $2,051 $1,166 
              
             
             
             
             
            Catastrophe losses $248 $566 $350 $699 
              
             
             
             
             
            GAAP operating ratios             
            Claims and claims expense ("loss") ratio  62.3  73.7  62.4  71.4 
            Expense ratio  24.0  23.4  23.9  23.7 
              
             
             
             
             
            Combined ratio  86.3  97.1  86.3  95.1 
              
             
             
             
             
            Effect of catastrophe losses on loss ratio  3.8  9.2  2.7  5.8 
              
             
             
             
             
            Effect of restructuring and related charges on expense ratio  0.2  0.2  0.2  0.3 
              
             
             
             
             
            Effect of Discontinued Lines and Coverages on combined ratio  5.0  0.9  2.5  0.7 
              
             
             
             
             

            ALLSTATE PROTECTION SEGMENT

                    As we continue to implement Strategic Risk Management ("SRM"), a multi-phase strategy that integrates tier-based pricing, underwriting and marketing decisions, in the Allstate Protection business, the distinctions between standard auto and non-standard auto may become less important in certain states, depending upon how SRM is implemented. For this reason we are shifting our managerial focus to auto, including standard auto and non-standard auto. We also believe it is useful to investors to analyze auto results that aggregate our standard and non-standard business. However, we will continue to provide results for standard and non-standard auto. Generally, standard auto customers are expected to have lower risks of loss than non-standard auto customers. Our strategy for Ivantage focuses on improving profitability for both Encompass and Deerbrook, and growing in select markets, in part by using SRM. The integration of Encompass policies onto Allstate brand systems has

            24


            resulted in a different counting process for policies in force. As a result, recorded variances to prior year PIF and average premium are subject to some distortion until the integration is completed.

                    Premiums written, an operating measure, is the amount of premiums charged for policies issued during a fiscal period. Premiums earned is a GAAP measure. Premiums are considered earned and are included in the financial results on a pro-rata basis over the policy period. The portion of premiums written applicable to the unexpired terms of the policies is recorded as unearned premiums on our Condensed Consolidated Statements of Financial Position.

                    A reconciliation of premiums written to premiums earned is presented in the following table.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
            (in millions)
             2004
             2003
             2004
             2003
             
            Premiums written:             
            Allstate Protection $6,740 $6,415 $13,072 $12,351 
            Discontinued Lines and Coverages  1  7  2  8 
              
             
             
             
             
            Property-Liability premiums written(1)  6,741  6,422  13,074  12,359 
            Increase in unearned premiums  (288) (270) (246) (248)
            Other  7  (6) 3  34 
              
             
             
             
             
            Property-Liability premiums earned(2) $6,460 $6,146 $12,831 $12,145 
              
             
             
             
             

            Premiums earned:

             

             

             

             

             

             

             

             

             

             

             

             

             
            Allstate Protection $6,458 $6,139 $12,828 $12,136 
            Discontinued Lines and Coverages  2  7  3  9 
              
             
             
             
             
            Property-Liability(2) $6,460 $6,146 $12,831 $12,145 
              
             
             
             
             
            (1)
            For the second quarter of 2004 and first six months of 2004, growth of Property-Liability premiums written was negatively impacted by 0.5% and 0.4%, respectively, due to accruals for Texas rate refunds and reinsurance transactions in the current and prior year.
            (2)
            For the second quarter of 2004 and first six months of 2004, growth of Property-Liability premiums earned was negatively impacted by 0.6% and 0.4%, respectively, due to accruals for Texas rate refunds and reinsurance transactions in the current and prior year.

                    Premiums written by brand are shown in the following tables.

             
             Three Months Ended June 30,
             
             2004
             2003
            (in millions)
             New
             Renewal
             Total
             New
             Renewal
             Total
            Allstate brand:                  
            Standard auto $343 $3,205 $3,548 $264 $3,093 $3,357
            Non-standard auto  72  382  454  74  424  498
              
             
             
             
             
             
             Auto  415  3,587  4,002  338  3,517  3,855
            Homeowners  229  1,262  1,491  174  1,191  1,365
            Other personal lines  165  530  695  153  496  649
              
             
             
             
             
             
            Total Allstate brand  809  5,379  6,188  665  5,204  5,869

            Ivantage:

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             
            Standard auto (Encompass)  59  266  325  37  288  325
            Non-standard auto (Deerbrook)  13  26  39  25  20  45
              
             
             
             
             
             
             Auto  72  292  364  62  308  370
            Homeowners (Encompass)  19  128  147  10  128  138
            Other personal lines  11  30  41  13  25  38
              
             
             
             
             
             
            Total Ivantage  102  450  552  85  461  546
              
             
             
             
             
             

            Total Allstate Protection premiums written

             

            $

            911

             

            $

            5,829

             

            $

            6,740

             

            $

            750

             

            $

            5,665

             

            $

            6,415
              
             
             
             
             
             

            25


             
             Six Months Ended June 30,
             
             2004
             2003
            (in millions)
             New
             Renewal
             Total
             New
             Renewal
             Total
            Allstate brand:                  
            Standard auto $657 $6,498 $7,155 $483 $6,218 $6,701
            Non-standard auto  146  781  927  149  880  1,029
              
             
             
             
             
             
             Auto  803  7,279  8,082  632  7,098  7,730
            Homeowners  400  2,252  2,652  294  2,113  2,407
            Other personal lines  310  998  1,308  267  936  1,203
              
             
             
             
             
             
            Total Allstate brand  1,513  10,529  12,042  1,193  10,147  11,340

            Ivantage:

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             
            Standard auto (Encompass)  104  501  605  67  543  610
            Non-standard auto (Deerbrook)  30  52  82  48  38  86
              
             
             
             
             
             
             Auto  134  553  687  115  581  696
            Homeowners (Encompass)  32  234  266  18  230  248
            Other personal lines  21  56  77  21  46  67
              
             
             
             
             
             
            Total Ivantage  187  843  1,030  154  857  1,011
              
             
             
             
             
             

            Total Allstate Protection premiums written

             

            $

            1,700

             

            $

            11,372

             

            $

            13,072

             

            $

            1,347

             

            $

            11,004

             

            $

            12,351
              
             
             
             
             
             

                    Standard auto premiums written increased 5.2% to $3.87 billion in the second quarter of 2004 from $3.68 billion in the same period of 2003 and 6.1% to $7.76 billion during the first six months of 2004 as compared to $7.31 billion in the first six months of 2003.

             
             Allstate brand
             Ivantage (Encompass)
            Standard Auto

             2004
             2003
             2004
             2003
            Three Months Ended June 30,        
            New business premiums $343 million $264 million $59 million $37 million
            New business premiums (% change) 29.9 12.3 59.5 15.6
            Renewal business premiums $3.21 billion $3.09 billion $266 million $288 million
            Renewal ratio(1) 91.0 89.8 69.1 83.9
            PIF (% change)(1) 4.9 (2.2) (15.4) (7.6)
            Average premium (% change)(1) 0.9 7.6 32.7 14.9

            Six Months Ended June 30,

             

             

             

             

             

             

             

             
            New business premiums $657 million $483 million $104 million $67 million
            New business premiums (% change) 36.0 1.9 55.2 8.1
            Renewal business premiums $6.50 billion $6.22 billion $501 million $543 million
            Renewal ratio(1) 90.7 89.2 70.6 83.5
            PIF (% change)(1) 4.9 (2.2) (15.4) (7.6)
            Average premium (% change)(1) 1.7 8.2 32.0 14.0
            (1)
            Allstate brand statistic excludes business written by Allstate Canada.

                    The increase in Allstate brand PIF in the second quarter of 2004 and first six months of 2004 compared to the same periods of 2003 are the result of increases in new business and the renewal ratio related to a decrease in rate activity and the implementation of a broader marketing approach in most of the U.S. The increases in the Allstate brand standard auto average premium in the second quarter of 2004 and in the first six months of 2004 compared to the same periods of 2003 are primarily due to higher average renewal premiums. The rate of increase in auto average premium has declined due to the decrease in rate activity.

            26


                    Ivantage standard auto new business premiums written increased in the second quarter of 2004 and in the first six months of 2004 compared to the same periods of 2003 due to increases in new PIF and average premium. Increased average premium per policy was related to rate actions taken during the last two years. We expect the rate of decline in Ivantage standard auto PIF to moderate as our profit improvement actions position us to pursue growth opportunities in this channel.

                    The following table shows the net rate changes that were approved for standard auto during the second quarter and first six months of 2004.

             
             Three Months Ended June 30, 2004
             Six Months Ended June 30, 2004
             
             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

            Allstate brand 8 0.3 2.4 13 0.3 2.0
            Ivantage (Encompass) 5 0.7 3.8 13(3)1.4 3.5
            (1)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total countrywide year-end premiums written.
            (2)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total year-end premiums written in those states.
            (3)
            Includes Washington D.C.

                    Non-standard auto premiums written decreased 9.2% to $493 million in the second quarter of 2004 from $543 million in the same period of 2003 and 9.5% to $1.01 billion during the first six months of 2004 as compared to $1.12 billion in the first six months of 2003.

             
             Allstate brand
             Ivantage (Deerbrook)
            Non-Standard Auto

             2004
             2003
             2004
             2003
            Three Months Ended June 30,        
            New business premiums $72 million $74 million $13 million $25 million
            New business premiums (% change) (2.7) (28.8) (48.0) 38.9
            Renewal business premiums $382 million $424 million $26 million $20 million
            Renewal ratio(1) 78.3 74.2 62.1 59.0
            PIF (% change)(1) (13.8) (19.0) (1.4) 97.1
            Average premium (% change)(1) 2.5 3.2 (6.5) (0.3)

            Six Months Ended June 30,

             

             

             

             

             

             

             

             
            New business premiums $146 million $149 million $30 million $48 million
            New business premiums (% change) (2.0) (29.7) (37.5) 60.0
            Renewal business premiums $781 million $880 million $52 million $38 million
            Renewal ratio(1) 78.4 74.3 61.3 55.9
            PIF (% change)(1) (13.8) (19.0) (1.4) 97.1
            Average premium (% change)(1) 1.7 6.0 (6.3) 1.5
            (1)
            Allstate brand statistic excludes business written by Allstate Canada.

                    Declines in Allstate brand non-standard auto new and renewal business premiums during the second quarter of 2004 and the first six months of 2004 compared to the same periods of 2003 were primarily due to a decline in PIF. PIF declined primarily because declines in new business were insufficient to make up for an inherently low renewal ratio in this business, and to a lesser extent, a shift in writing business previously reported as non-standard as standard auto using SRM. The rate of increase in auto average premium has declined due to the decrease in rate activity.

                    Ivantage non-standard premiums written have decreased slightly in the second quarter of 2004 because of declines in new business.

                    The following table shows the net rate changes that were approved for non-standard auto during the second quarter and first six months of 2004.

            27


             
             Three Months Ended June 30, 2004
             Six Months Ended June 30, 2004
             
             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

            Allstate brand 1 0.2 1.0 3 1.4 4.6
            Ivantage (Deerbrook)    6 1.5 4.1
            (1)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total countrywide year-end premiums written.
            (2)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total year-end premiums written in those states.

                    Auto premiums written increased 3.3% to $4.37 billion in the second quarter of 2004 from $4.23 billion in the same period of 2003 and 4.1% to $8.77 billion during the first six months of 2004 as compared to $8.43 billion in the first six months of 2003. We believe that using our auto results, which include the standard auto and non-standard auto business, is increasingly important to investors because it allows an aggregated analysis of our results and aligns with our plan to be more focused on opportunities in the broader auto market.

             
             Allstate brand
             Ivantage
            Auto

             2004
             2003
             2004
             2003
            Three Months Ended June 30,        
            New business premiums $415 million $338 million $72 million $62 million
            New business premiums (% change) 22.8 (0.3) 16.1 24.0
            Renewal business premiums $3.59 billion $3.52 billion $292 million $308 million
            Renewal ratio(1) 89.9 88.1 68.3 81.7
            PIF (% change)(1) 3.2 (4.0) (14.4) (4.2)
            Average premium (% change)(1) 0.3 5.8 27.0 14.7

            Six Months Ended June 30,

             

             

             

             

             

             

             

             
            New business premiums $803 million $632 million $134 million $115 million
            New business premiums (% change) 27.1 (7.9) 16.5 25.0
            Renewal business premiums $7.28 billion $7.10 billion $553 million $581 million
            Renewal ratio(1) 89.6 87.6 69.5 81.0
            PIF (% change)(1) 3.2 (4.0) (14.4) (4.2)
            Average premium (% change)(1) 0.8 6.7 26.3 14.5
            (1)
            Allstate brand statistic excludes business written by Allstate Canada.

            28


                    The following table shows the net rate changes that were approved for auto (standard and non-standard) during the second quarter and first six months of 2004.

             
             Three Months Ended June 30, 2004
             Six Months Ended June 30, 2004
             
             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

            Allstate brand 8 0.2 2.1 15 0.5 2.5
            Ivantage (Encompass & Deerbook) 5 0.6 3.8 16(3)1.4 3.6
            (1)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total countrywide year-end premiums written.
            (2)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total year-end premiums written in those states.
            (3)
            Includes Washington D.C.

                    Homeowners premiums written increased 9.0% to $1.64 billion in the second quarter of 2004 from $1.50 billion in the same period of 2003 and 9.9% to $2.92 billion during the first six months of 2004 as compared to $2.66 billion in the first six months of 2003.

             
             Allstate brand
             Ivantage (Encompass)
            Homeowners

             2004
             2003
             2004
             2003
            Three Months Ended June 30,        
            New business premiums $229 million $174 million $19 million $10 million
            New business premiums (% change) 31.6 38.1 90.0 25.0
            Renewal business premiums $1.26 billion $1.19 billion $128 million $128 million
            Renewal ratio(1) 88.2 87.3 90.8 86.5
            PIF (% change)(1) 5.7 0.7 (1.8) (5.6)
            Average premium (% change)(1) 3.6 9.0 12.1 7.9

            Six Months Ended June 30,

             

             

             

             

             

             

             

             
            New business premiums $400 million $294 million $32 million $18 million
            New business premiums (% change) 36.1 30.1 77.8 28.6
            Renewal business premiums 2.25 billion $2.11 billion $234 million $230 million
            Renewal ratio(1) 88.1 87.3 90.8 86.8
            PIF (% change)(1) 5.7 0.7 (1.8) (5.6)
            Average premium (% change)(1) 3.7 8.9 12.6 9.7
            (1)
            Allstate brand statistic excludes business written by Allstate Canada.

                    The Allstate brand homeowners PIF increases in the second quarter of 2004 and in the first six months of 2004 compared to the same periods of 2003 are the result of the increases in new business and the renewal ratio being driven by a broader marketing approach in most of the U.S. The increases in average premium during the second quarter and first six months of 2004 compared to the same periods of 2003 were primarily due to higher average renewal premiums in both years. Higher average renewal premiums were related to rate actions taken in the current and prior year.

                    Ivantage homeowners new business premiums written increased in the second quarter of 2004 and in the first six months of 2004 due to increases in PIF and average premium. Increased average premium was due to rate actions taken during the current and prior year. We expect the rate of decline in Ivantage homeowners PIF to moderate as our profit improvement actions position us to pursue growth opportunities in this channel.

            29


                    The following table shows the net rate changes that were approved for homeowners during the second quarter and first six months of 2004.

             
             Three Months Ended June 30, 2004
             Six Months Ended June 30, 2004
             
             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

             # of States
             Weighted
            Average Rate
            Change (%)(1)

             Annual Impact
            of Rate Changes
            on State Specific
            Premiums
            Written (%)(2)

            Allstate brand 2  (1.7)5 0.1 1.2
            Ivantage (Encompass) 7 2.7 9.9 15(3)4.1 8.6
            (1)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total countrywide year-end premiums written.
            (2)
            Represents the impact in the states where rate changes were approved during the second quarter and first six months of 2004 as a percentage of total year-end premiums written in those states.
            (3)
            Includes Washington D.C.

                    Premiums earned by brand are shown in the following tables.

             
             Three Months Ended June 30,
             
             Allstate brand
             Ivantage brand
             Total Allstate
            Protection

            (in millions)
             2004
             2003
             2004
             2003
             2004
             2003
            Standard auto $3,547 $3,328 $300 $299 $3,847 $3,627
            Non-standard auto  466  534  42  40  508  574
              
             
             
             
             
             
             Auto  4,013  3,862  342  339  4,355  4,201
            Homeowners  1,319  1,207  130  122  1,449  1,329
            Other  619  579  35  30  654  609
              
             
             
             
             
             
            Total $5,951 $5,648 $507 $491 $6,458 $6,139
              
             
             
             
             
             

             


             

            Six Months Ended June 30,

             
             Allstate brand
             Ivantage brand
             Total Allstate
            Protection

            (in millions)
             2004
             2003
             2004
             2003
             2004
             2003
            Standard auto $7,033 $6,568 $600 $595 $7,633 $7,163
            Non-standard auto  940  1,082  85  76  1,025  1,158
              
             
             
             
             
             
             Auto  7,973  7,650  685  671  8,658  8,321
            Homeowners  2,619  2,381  258  243  2,877  2,624
            Other  1,223  1,135  70  56  1,293  1,191
              
             
             
             
             
             
            Total $11,815 $11,166 $1,013 $970 $12,828 $12,136
              
             
             
             
             
             

            30


                    Underwriting results are shown in the following table.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
            (in millions)
             2004
             2003
             2004
             2003
             
            Premiums written $6,740 $6,415 $13,072 $12,351 
              
             
             
             
             
            Premiums earned  6,458  6,139  12,828  12,136 
            Claims and claims expense  (3,703) (4,469) (7,685) (8,582)
            Amortization of DAC  (948) (858) (1,872) (1,685)
            Other costs and expenses  (588) (564) (1,171) (1,147)
            Restructuring and related charges  (12) (14) (23) (37)
              
             
             
             
             
            Underwriting income $1,207 $234 $2,077 $685 
              
             
             
             
             
            Catastrophe losses $248 $566 $350 $699 
              
             
             
             
             

            Underwriting income (loss) by brand

             

             

             

             

             

             

             

             

             

             

             

             

             
            Allstate brand $1,166 $261 $2,023 $719 
            Ivantage  41  (27) 54  (34)
              
             
             
             
             
            Underwriting income $1,207 $234 $2,077 $685 
              
             
             
             
             

                    Allstate Protection generated underwriting income of $1.21 billion during the second quarter of 2004 compared to $234 million in the same period of 2003. For the six month period ended June 30, 2004, Allstate Protection generated underwriting income of $2.08 billion compared to $685 million for the first half of last year. The increase in underwriting income during both periods was the result of increased premiums earned, favorable reserve reestimates related to prior years, lower catastrophe losses and declines in auto and homeowners claim frequency (rate of claim occurrence), partially offset by increased current year claim severity (average cost per claim).

                    Favorable reserve reestimates totaling $395 million reflect lower actual claim severity and frequency trends than anticipated in previous estimates. Reserve estimates were favorably influenced by declines experienced for auto and homeowners claim frequencies and by more moderate auto severity increases than expected. For the first six months of the year claim frequencies for Auto Bodily Injury, Auto Property Damage, and Homeowners excluding catastrophes were below prior year by 4.0%, 3.0% and 10.3%, respectively. For the first six months of the year paid severity increases for Auto Bodily Injury and Auto Property Damage claims of 1.0% and (0.3)%, respectively, were below expected levels. Claim severity was impacted by inflationary pressures in medical costs and auto repair and home repair costs. If future development of current year claim severity differs from the current reserve expectations by 1%, reserve reestimates would impact net income by approximately $100 million.

            31


                    Loss ratios by product, and expense and combined ratios by brand are shown in the following table. These ratios are defined on page 23.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
             Loss Ratio
             Effect of
            Catastrophe Losses
            on the Loss Ratio

             Loss Ratio
             Effect of
            Catastrophe Losses
            on the Loss Ratio

             
             2004
             2003
             2004
             2003
             2004
             2003
             2004
             2003
            Allstate brand:                
            Standard auto 60.6 74.1 1.6 4.4 63.7 72.8 0.6 2.2
            Non-standard auto 52.4 71.9 1.1 1.9 57.4 73.6 0.6 1.0
             Auto 59.7 73.8 1.6 4.1 63.0 72.9 0.7 2.0
            Homeowners 47.0 68.8 11.1 26.5 47.8 62.8 9.2 17.9
            Other 59.6 71.7 2.7 9.2 61.3 69.9 2.4 5.9

            Total Allstate brand loss ratio

             

            56.9

             

            72.5

             

            3.9

             

            9.3

             

            59.4

             

            70.5

             

            2.7

             

            5.8
            Allstate brand expense ratio 23.5 22.9     23.5 23.1    
              
             
                 
             
                
            Allstate brand combined ratio 80.4 95.4     82.9 93.6    
              
             
                 
             
                

            Ivantage:

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             
            Standard auto (Encompass) 54.3 73.9 1.6 1.7 61.5 73.8 0.8 0.9
            Non-standard auto (Deerbrook) 76.2 82.5   77.6 82.9  
             Auto 57.0 74.9 1.4 1.4 63.5 74.8 0.7 0.7
            Homeowners (Encompass) 69.2 85.2 10.7 25.4 63.6 74.9 8.6 17.3
            Other 97.2 53.3 2.9 6.6 91.4 53.6 2.8 5.4

            Ivantage loss ratio

             

            62.9

             

            76.2

             

            3.9

             

            7.8

             

            65.5

             

            73.6

             

            2.9

             

            5.1
            Ivantage expense ratio 29.2 29.3     29.3 29.9    
              
             
                 
             
                
            Ivantage combined ratio 92.1 105.5     94.8 103.5    
              
             
                 
             
                

            Total Allstate Protection loss ratio

             

            57.3

             

            72.8

             

            3.8

             

            9.2

             

            59.9

             

            70.7

             

            2.7

             

            5.8
            Allstate Protection expense ratio 24.0 23.4     23.9 23.7    
              
             
                 
             
                
            Allstate Protection combined ratio 81.3 96.2     83.8 94.4    
              
             
                 
             
                

                    Standard auto loss ratio for the Allstate brand declined 13.5 points in the second quarter of 2004 and 9.1 points during the first six months of 2004 as compared to the same periods last year. Standard auto loss ratio for Ivantage declined 19.6 points in the second quarter of 2004 and 12.3 points during the first six months of 2004 as compared to the same periods last year. These declines were due to higher premiums earned, favorable reserve reestimates related to prior years and lower claim frequency, partially offset by higher current year claim severity. The second quarter of 2004 included lower estimates of current year Ivantage claim frequency.

                    Non-standard auto loss ratio for the Allstate brand declined 19.5 points in the second quarter of 2004 and 16.2 points during the first six months of 2004 as compared to the same periods last year. Non-standard auto loss ratio for Ivantage declined 6.3 points in the second quarter of 2004 and 5.3 points during the first six months of 2004 as compared to the same periods last year. These declines were due to favorable reserve reestimates related to prior years, lower claim frequency and higher premiums earned in Ivantage, partially offset by higher current year claim severity.

                    Auto loss ratio for the Allstate brand declined 14.1 points in the second quarter of 2004 and 9.9 points during the first six months of 2004 as compared to the same periods last year. Auto loss ratio for Ivantage declined 17.9 points in the second quarter of 2004 and 11.3 points during the first six months of 2004 as compared to the same periods last year. These declines were due to higher premiums earned, favorable reserve reestimates related to prior years and lower claim frequency, partially offset by higher current year

            32


            claim severity. The second quarter of 2004 included lower estimates of current year Ivantage claim frequency.

                    Homeowners loss ratio for the Allstate brand declined 21.8 points in the second quarter of 2004 and 15.0 points during the first six months of 2004 as compared to the same periods last year. Homeowners loss ratio for Ivantage declined 16.0 points in the second quarter of 2004 and 11.3 points in the first six months of 2004 as compared to the same periods last year. These declines were due to higher premiums earned, favorable reserve reestimates related to prior years, lower claim frequency and lower catastrophe losses, partially offset by higher current year claim severity.

                    Expense ratio for Allstate Protection increased in the second quarter of 2004 and in the first six months of 2004 when compared to the same periods of 2003. The increase was due to higher amortization of DAC resulting from higher agent incentives due to higher profitability and from increases in premiums written.

                    The impact of specific costs and expenses on the expense ratio are included in the following table.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
             Allstate brand
             Ivantage
             Allstate brand
             Ivantage
             
             2004
             2003
             2004
             2003
             2004
             2003
             2004
             2003
            Amortization of DAC 14.3 13.6 19.4 18.4 14.2 13.5 19.2 18.9
            Other costs and expenses 9.0 9.1 9.6 10.7 9.1 9.3 9.8 10.7
            Restructuring and related charges 0.2 0.2 0.2 0.2 0.2 0.3 0.3 0.3
              
             
             
             
             
             
             
             
            Total expense ratio 23.5 22.9 29.2 29.3 23.5 23.1 29.3 29.9
              
             
             
             
             
             
             
             

                    The tables below show net reserves representing the estimated cost of outstanding claims as they were recorded at the beginning of years 2004 and 2003, and the effect of reestimates in each year.

             
             January 1
            Reserves

            (in millions)
             2004
             2003
            Auto $10,419 $10,378
            Homeowners  1,873  1,664
            Other personal lines  1,851  1,546
              
             
            Total Allstate Protection $14,143 $13,588
              
             

            Allstate brand

             

            $

            12,866

             

            $

            12,361
            Ivantage  1,277  1,227
              
             
            Total Allstate Protection $14,143 $13,588
              
             

             


             

            Three Months Ended
            June 30,


             

            Six Months Ended
            June 30,


             
             
             Reserve
            Reestimate

             Impact on
            Loss Ratio

             Reserve
            Reestimate

             Impact on
            Loss Ratio

             
            (in millions, except ratios)
             2004
             2003
             2004
             2003
             2004
             2003
             2004
             2003
             
            Auto $(310)$(6)(4.8)(0.1)$(357)$(38)(2.8)(0.3)
            Homeowners  (105) 1 (1.6)  (107) 15 (0.8)0.1 
            Other personal lines  20  (4)0.3   17  21 0.1 0.2 
              
             
             
             
             
             
             
             
             
            Total Allstate Protection $(395)$(9)(6.1)(0.1)$(447)$(2)(3.5) 
              
             
             
             
             
             
             
             
             

            Allstate brand

             

            $

            (397

            )

            $

            (27

            )

            (6.1

            )

            (0.4

            )

            $

            (449

            )

            $

            (26

            )

            (3.5

            )

            (0.2

            )
            Ivantage  2  18  0.3  2  24  0.2 
              
             
             
             
             
             
             
             
             
            Total Allstate Protection $(395)$(9)(6.1)(0.1)$(447)$(2)(3.5) 
              
             
             
             
             
             
             
             
             

            33


            DISCONTINUED LINES AND COVERAGES SEGMENT

                    The Discontinued Lines and Coverages segment includes results from insurance coverage that we no longer write and results for certain commercial and other businesses in run-off. Our exposure to asbestos, environmental and other discontinued lines claims is reported in this segment. This segment is managed by a designated group of professionals with expertise in claims handling, policy coverage interpretation and exposure identification. As part of its responsibilities, this group is also regularly engaged in policy buybacks, settlements and reinsurance assumed and ceded commutations. We conduct an annual review in the third quarter of each year to evaluate and establish reserves for asbestos, environmental and other discontinued lines, and an assessment each quarter to determine if any intervening significant events or developments require an adjustment to reserves. Changes to reserve estimates may occur upon completion of these reviews. Reserves are recorded in the reporting period in which they are determined.

                    Summarized underwriting results are presented in the following table.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
            (in millions)
             2004
             2003
             2004
             2003
             
            Premiums written $1 $7 $2 $8 
              
             
             
             
             

            Premiums earned

             

            $

            2

             

            $

            7

             

            $

            3

             

            $

            9

             
            Claims and claims expense  (318) (58) (322) (96)
            Other costs and expenses  (3) (2) (5) (4)
              
             
             
             
             
            Underwriting loss $(319)$(53)$(324)$(91)
              
             
             
             
             

                    Underwriting losses of $319 million were primarily related to a $216 million reestimate of asbestos IBNR reserves, a $76 million reestimate of the allowance for future uncollectible reinsurance recoverables, and reserve reestimates of $20 million related to other (non-A&E) exposures in run-off. The reestimate of asbestos reserves was a result of our assessment of the impact of recent and previously unexpected claim activity reported by direct excess policyholders and the related reestimates of expected future claim activity. The underwriting losses in the first six months of 2004 were primarily due to reestimates of asbestos reserves. The underwriting losses in the second quarter of 2003 and first six months of 2003 were primarily due to reestimates of asbestos reserves.

                    Our net asbestos reserves by type of exposure and total reserve additions for the first two quarters by quarter are shown in the following table.

             
             June 30, 2004
             December 31, 2003
             
            ($ in millions)
             Number of Active
            Policyholders

             Est. Net
            Asbestos
            Reserves

             % of
            Asbestos
            Reserves

             Number of
            Active
            Policyholders

             Net
            Asbestos
            Reserves

             % of Asbestos
            Reserves

             
            Direct policyholders               
            —Primary 55 $26 2%52 $28 3%
            —Excess 289  195 16 286  201 19 
              
             
             
             
             
             
             
            Total direct policyholders 344  221 18%338  229 22%
            Assumed reinsurance    220 17    191 17 
            Incurred but not reported claims ("IBNR")    820 65    659 61 
                
             
               
             
             
            Total net reserves   $1,261 100%  $1,079 100%
                
             
               
             
             

            Reserve additions

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             
            First Quarter   $     $34   
            Second Quarter    216      38   
                
                 
               

            Six months ended June 30

             

             

             

            $

            216

             

             

             

             

             

            $

            72

             

             

             
                
                 
               

            Net survival ratio excluding commutations, policy buy-backs and settlement agreements

             

             

             

             

             

             

             

             

             

             

             

             

             

             

             
            Annual    25.2      24.2   
            3-Year    27.5      22.2   

            34


                    During the first six months of 2004, 29 direct primary and excess policyholders reported new claims, and claims of 23 policyholders were closed, so the number of direct policyholders with active claims increased by six.

                    Reserve additions for asbestos in the second quarter and first six months of 2004, totaling $216 million, were primarily for products-related coverage. This increase was a result of more claim activity and reestimates of future claim activity for excess insurance policyholders with existing active claims. As a result of the increased claim activity over prior estimates, we have increased our outlook for future clams. This trend is consistent with the trends of other carriers in the industry. We believe it is related to increased publicity and awareness of coverage, ongoing litigation, potential congressional activity and bankruptcy actions. IBNR now represents 65% of total net asbestos reserves, 4 points higher than at December 31, 2003. IBNR provides for estimated probable future unfavorable reserve development of known claims and future reporting of additional unknown claims from current and new direct active policyholders and ceding companies.

                    Our exposure to non-products-related losses represents approximately 5% of total asbestos case reserves. We do not anticipate significant changes in this percentage as insureds' retentions associated with excess insurance programs, which are our principal direct insurance, and assumed reinsurance exposure are seldom exceeded. We did not write direct primary insurance on policyholders with the potential for significant non-products-related loss exposure.

                    Our three-year average survival ratio, as shown in the preceding table, is viewed to be a more representative prospective measure of current reserve adequacy than other survival ratio calculations. Now at 27.5 years as of June 30, 2004, our survival ratio is at a level we consider a strong asbestos reserve position. A one-year increase in the three-year average asbestos survival ratio at June 30, 2004 would require an after-tax increase in reserves of approximately $29 million.

                    To further limit our asbestos exposure, we have significant reinsurance, primarily to reduce our exposure to loss in our direct excess insurance business. Our reinsurance recoverables are estimated to be approximately 40% of our gross estimated loss reserves.

                    In the second quarter of 2004, we evaluated the financial condition of several reinsurers in light of their recent activities with respect to commutations and claim settlement practices. Based on this review, we refined our bad debt allowance to provide a greater allowance for companies in run-off and/or those who have reorganized to limit or wall off their liabilities. This resulted in an increase of $76 million to the allowance, bringing it to $168 million, or approximately 15.0% of total Discontinued Lines recoverables from reinsurers.

                    We believe that our reserves are appropriately established based on assessments of pertinent factors and characteristics of exposure (e.g. claim activity, potential liability, jurisdiction, products versus non-products exposure) presented by individual policyholders, assuming no change in the legal, legislative or economic environment.

            PROPERTY-LIABILITY INVESTMENT RESULTS

                    Net investment income for our property-liability operations increased 6.2% in the second quarter of 2004 and 5.1% for the first six months of 2004 as compared to the same periods of 2003. The increases were due to higher portfolio balances resulting from positive cash flows from operations and investment activities and higher income from partnerships, partially offset by lower portfolio yields.

            35


                    Net realized capital gains and losses, after-tax were $71 million in the second quarter of 2004 compared to $23 million in the same period of 2003. Net realized capital gains and losses, after-tax were $203 million in the first six months of 2004 compared to $50 million in the same period of 2003. The following table presents the factors driving the net realized capital gains and losses.

             
             Three Months Ended
            June 30,

             Six Months Ended
            June 30,

             
            (in millions)
             2004
             2003
             2004
             2003
             
            Investment write-downs $(8)$(48)$(15)$(73)
            Dispositions  113  68  333  128 
            Valuation of derivative instruments  8  11  (3) 5 
            Settlements of derivative instruments  (4)   (15) 8 
              
             
             
             
             
            Realized capital gains and losses, pretax  109  31  300  68 
            Income tax expense  (38) (8) (97) (18)
              
             
             
             
             
            Realized capital gains and losses, after-tax $71 $23 $203 $50 
              
             
             
             
             

                    For a further discussion of net realized capital gains and losses, see the Investments section of the MD&A.

            ALLSTATE FINANCIAL HIGHLIGHTS

              Allstate Financial revenues decreased by $15 million or 1.2% to $1.28 billion in the second quarter of 2004 from $1.29 billion in the second quarter of 2003 and decreased $123 million or 4.6% to $2.57 billion in the first six months of 2004 from $2.69 billion for the first six months of 2003. The decreases in both periods were due to the effects of the disposal of the majority of our direct response distribution business, lower premiums on immediate annuities with life contingencies and higher realized capital losses, partially offset by higher net investment income and increased contract charges on variable annuities and interest-sensitive life.

              Allstate Financial net income for the second quarter of 2004 decreased 40.8% to $58 million from $98 million for the same period in the prior year. Allstate Financial had a net loss of $15 million in the first six months of 2004 compared with net income of $148 million for the same period in the prior year. The decrease in the second quarter of 2004 was primarily attributable to higher realized capital losses, a current period loss on disposition of operations and a higher effective tax rate primarily attributable to tax expenses recorded in connection with the loss on disposition of operations. The decrease in the first six months of 2004 was primarily due to a $175 million after-tax charge related to the cumulative effect of a change in accounting principle for SOP 03-1, which was adopted on January 1, 2004. Income before the cumulative effect of change in accounting principle, after-tax, improved 8.1% compared to the first six months of 2003.

              Total investments increased 9.2% as of June 30, 2004 compared to June 30, 2003 due primarily to contractholder deposits. This increase was negatively impacted by a decline in the net unrealized gains on fixed income securities from $4.47 billion at June 30, 2003 to $2.06 billion at June 30, 2004.

              Contractholder deposits totaled $3.77 billion and $6.69 billion for the second quarter and first six months of 2004, respectively, compared to $2.75 billion and $4.66 billion for the second quarter and first six months of 2003, respectively. The increase was primarily attributable to institutional products and fixed annuities.

              When comparing the second quarter and first six months of 2004 to the same periods in the prior year, the disposal of the majority of our direct response distribution business resulted in the following effects.

            36


              (in millions)
               Three Months
              Ended June 30, 2004
              Compared to the Same
              Period in the Prior Year

               Six Months
              Ended June 30, 2004
              Compared to the Same
              Period in the Prior Year

               
              Total revenues $(54)$(108)
              Contract benefits  24  47 
              Amortization of DAC  7  15 
              Operating costs and expenses  18  34 
              Loss on disposition of operations  (2) (5)
              Income tax expense  2  6 
                
               
               
              Net income $(5)$(11)
                
               
               

              ALLSTATE FINANCIAL SEGMENT

                      Summarized financial data is presented in the following table.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Revenues             
              Life and annuity premiums and contract charges $504 $533 $1,000 $1,172 
              Net investment income  833  797  1,654  1,596 
              Realized capital gains and losses  (61) (39) (84) (75)
                
               
               
               
               
              Total revenues  1,276  1,291  2,570  2,693 

              Costs and expenses

               

               

               

               

               

               

               

               

               

               

               

               

               
              Contract benefits  (378) (426) (773) (956)
              Interest credited to contractholder funds  (480) (460) (950) (913)
              Amortization of DAC  (123) (103) (254) (289)
              Operating costs and expenses  (177) (161) (322) (329)
              Restructuring and related charges  (4)   (4)  
                
               
               
               
               
              Total costs and expenses  (1,162) (1,150) (2,303) (2,487)

              Loss on disposition of operations

               

               

              (8

              )

               


               

               

              (11

              )

               


               
              Income tax expense  (48) (43) (96) (58)
              Cumulative effect of change in accounting principle, after-tax      (175)  
                
               
               
               
               
              Net income (loss) $58 $98 $(15)$148 
                
               
               
               
               

              Investments

               

              $

              67,170

               

              $

              61,513

               

              $

              67,170

               

              $

              61,513

               
              Separate accounts assets  13,564  11,823  13,564  11,823 
                
               
               
               
               
              Investments, including separate accounts assets $80,734 $73,336 $80,734 $73,336 
                
               
               
               
               

                      Life and annuity premiums and contract charges    Premiums represent revenues generated from traditional life, immediate annuities with life contingencies and other insurance products that have significant mortality or morbidity risk. Contract charges are revenues generated from interest-sensitive life products, variable annuities, fixed annuities and other investment products for which deposits are classified as contractholder funds or separate accounts liabilities on the Condensed Consolidated Statements of Financial Position. Contract charges are assessed against the contractholder account values for maintenance,

              37


              administration, cost of insurance and surrender prior to contractually specified dates. As a result, changes in contractholder funds and separate accounts liabilities are considered in the evaluation of growth and as indicators of future levels of revenues.

                      The following table summarizes premiums and contract charges by product.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

              (in millions)
               2004
               2003
               2004
               2003
              Premiums            
              Traditional life $85 $96 $159 $187
              Immediate annuities with life contingencies  66  68  143  251
              Accident, health and other  101  133  196  271
                
               
               
               
              Total premiums  252  297  498  709

              Contract charges

               

               

               

               

               

               

               

               

               

               

               

               
              Interest-sensitive life  161  154  321  304
              Fixed annuities  14  11  28  18
              Variable annuities  61  50  121  97
              Institutional products    3    6
              Accident, health and other  16  18  32  38
                
               
               
               
              Total contract charges  252  236  502  463
                
               
               
               
              Life and annuity premiums and contract charges $504 $533 $1,000 $1,172
                
               
               
               

                      The following table summarizes premiums and contract charges by distribution channel.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

              (in millions)
               2004
               2003
               2004
               2003
              Premiums            
              Allstate agencies $103 $77 $185 $151
              Specialized brokers  51  68  114  251
              Independent agents  83  79  169  160
              Direct response  15  73  30  147
                
               
               
               
              Total premiums  252  297  498  709

              Contract charges

               

               

               

               

               

               

               

               

               

               

               

               
              Allstate agencies  116  108  229  217
              Specialized brokers  5  9  12  16
              Independent agents  74  73  149  140
              Financial institutions and broker/dealers  57  46  111  90
              Direct response      1  
                
               
               
               
              Total contract charges  252  236  502  463
                
               
               
               
              Life and annuity premiums and contract charges $504 $533 $1,000 $1,172
                
               
               
               

                      Total premiums decreased 15.2% to $252 million in the second quarter of 2004 and 29.8% to $498 million in the first six months of 2004 compared to the same periods of 2003. The decrease in the second quarter of 2004 compared to the same period in the prior year was attributable to the disposal of the majority of our direct response distribution business, which resulted in lower accident, health and other and traditional life premiums. The decrease in the first six months of 2004 compared to the same period in the prior year was primarily due to the disposal of the majority of our direct response distribution business and lower premiums on immediate annuities with life contingencies. The declines in immediate annuities with life

              38


              contingencies were primarily the result of stricter underwriting actions, which reduced sales of large individual contracts.

                      Contract charges increased 6.8% to $252 million in the second quarter of 2004 and 8.4% to $502 million in the first six months of 2004 compared to the same periods of 2003. The increase in both periods was primarily due to higher contract charges on variable annuities as a result of overall higher account values in the current periods and increased contract charges on interest-sensitive life products resulting from in force business growth. The higher account values in the current periods were primarily attributable to favorable investment results during 2003 and net deposits, partially offset by surrenders and benefits.

                      Contractholder funds represent interest-bearing liabilities arising from the sale of individual products, such as interest-sensitive life, fixed annuities and bank deposits, or institutional products, such as funding agreements. The balance of contractholder funds is equal to the cumulative deposits received and interest credited to the contractholder less cumulative contract maturities, benefits, surrenders, withdrawals and contract charges for mortality or administrative expenses.

                      The following table shows the changes in contractholder funds.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Contractholder funds, beginning balance $49,162 $41,820 $47,071 $40,751 

              Impact of adoption of SOP 03-1(1)

               

               


               

               


               

               

              421

               

               


               

              Deposits

               

               

               

               

               

               

               

               

               

               

               

               

               
              Fixed annuities (immediate and deferred)  1,636  1,463  2,852  2,472 
              Institutional products  1,499  632  2,600  986 
              Interest-sensitive life  330  254  660  487 
              Variable annuity and life deposits allocated to fixed accounts  151  237  271  409 
              Bank and other deposits  149  161  310  306 
                
               
               
               
               
              Total deposits  3,765  2,747  6,693  4,660 

              Interest credited

               

               

              480

               

               

              460

               

               

              945

               

               

              913

               

              Maturities, benefits, withdrawals and other adjustments

               

               

               

               

               

               

               

               

               

               

               

               

               
              Maturities of institutional products  (584) (696) (1,095) (1,093)
              Benefits and withdrawals  (989) (820) (1,907) (1,552)
              Contract charges  (159) (157) (318) (305)
              Net transfers to separate accounts  (103) (119) (234) (142)
              Fair value hedge adjustments for institutional products  (135) 71  (119) 87 
              Other adjustments  20  52    39 
                
               
               
               
               
              Total maturities, benefits, withdrawals and other adjustments  (1,950) (1,669) (3,673) (2,966)
                
               
               
               
               
              Contractholder funds, ending balance $51,457 $43,358 $51,457 $43,358 
                
               
               
               
               
              (1)
              The increase in contractholder funds due to the adoption of SOP 03-1 reflects the reclassification of certain products previously included as a component of separate accounts to contractholder funds, the reclassification of deferred sales inducements from contractholder funds to other assets and the establishment of reserves for certain liabilities that are primarily related to income and death benefit guarantees provided under variable annuity contracts.

                      Contractholder deposits increased 37.1% in the second quarter and 43.6% in the first six months of 2004 compared to the same periods in 2003, and average contractholder funds, excluding the impact of adopting SOP 03-1, increased 18.1% in the second quarter and 16.6% in the first six months of 2004 compared to the same periods in 2003 due to increases in institutional product and fixed annuity deposits. Institutional product deposits increased 137.2% and 163.7% in the second quarter and first six months of 2004, respectively, compared to the same periods in 2003, largely due to our assessment of market opportunities. Institutional product deposits included the inaugural offering during the second quarter of 2004 of our newly

              39


              registered program totaling $800 million. Fixed annuity deposits increased 11.8% and 15.4% in the second quarter and first six months of 2004, respectively, compared to the same periods in 2003. The increases were attributable to higher consumer demand resulting from increasing market interest rates.

                      Benefits and withdrawals increased 20.6% in the second quarter and 22.9% in the first six months of 2004 compared to the same periods in 2003. Benefits and withdrawals for the second quarter and first six months of 2004 represent an annualized withdrawal rate of 10.3% and 10.2%, respectively, based on the beginning of period contractholder funds balance excluding institutional product reserves, compared to 10.0% and 9.8% for the second quarter and first six months of 2003, respectively. Institutional product maturities declined 16.1% in the second quarter of 2004 compared to the same period in the prior year and were slightly higher in the first six months of 2004 compared to the same period in the prior year.

                      Separate accounts liabilities represent contractholders' claims to the related legally segregated separate accounts assets. Separate accounts liabilities primarily arise from the sale of variable annuity contracts and variable life insurance policies. The following table shows the changes in separate accounts liabilities.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Separate accounts liabilities, beginning balance $13,550 $10,553 $13,425 $11,125 

              Impact of adoption of SOP 03-1(1)

               

               


               

               


               

               

              (204

              )

               


               

              Variable annuity and life deposits

               

               

              474

               

               

              575

               

               

              961

               

               

              1,000

               
              Variable annuity and life deposits allocated to fixed accounts  (151) (237) (271) (409)
                
               
               
               
               
              Net deposits  323  338  690  591 
              Investment results  45  1,238  361  970 
              Contract charges  (63) (54) (125) (106)
              Net transfers from fixed accounts  103  119  234  142 
              Surrenders and benefits  (394) (371) (817) (899)
                
               
               
               
               

              Separate accounts liabilities, ending balance

               

              $

              13,564

               

              $

              11,823

               

              $

              13,564

               

              $

              11,823

               
                
               
               
               
               
              (1)
              The decrease in separate accounts due to the adoption of SOP 03-1 reflects the reclassification of certain products previously included as a component of separate accounts to contractholder funds.

                      Separate accounts liabilities, excluding the impact of adopting SOP 03-1, increased $14 million and $343 million during the second quarter and first six months of 2004, respectively, compared to $1.27 billion and $698 million during the second quarter and first six months of 2003, respectively, as a result of net deposits, transfers from fixed accounts and positive investment results, partially offset by surrenders, benefits paid to contractholders and contract charges. Variable annuity contractholders often allocate a significant portion of their initial variable annuity contract deposit into a fixed rate investment option. The level of this activity is reflected above in the deposits allocated to the fixed accounts, while all other transfer activity between the fixed and separate accounts investment options is reflected in net transfers from fixed accounts. The liability for the fixed portion of variable annuity contracts is reflected in contractholder funds.

                      Net investment income increased 4.5% in the second quarter of 2004 and 3.6% in the first six months of 2004 compared to the same periods in 2003. The increases in both periods were the result of the effect of higher portfolio balances and increased income on partnership interests, partially offset by lower portfolio yields. Higher portfolio balances resulted from the investment of cash flows from operating and financing activities. Total investments as of June 30, 2004, increased 9.2% from June 30, 2003 due primarily to contractholder deposits, partially offset by a decline in unrealized capital gains on fixed income securities. The lower portfolio yields were primarily due to purchases of fixed income securities with yields lower than the current portfolio average.

              40


                      Net income analysis is presented in the following table.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Life and annuity premiums and contract charges $504 $533 $1,000 $1,172 
              Net investment income  833  797  1,654  1,596 
              Periodic settlements and accruals on non-hedge derivative instruments  12  2  18  5 
              Contract benefits  (378) (426) (773) (956)
              Interest credited to contractholder funds(1)  (473) (460) (929) (913)
                
               
               
               
               
              Gross margin  498  446  970  904 

              Amortization of DAC and DSI

               

               

              (125

              )

               

              (92

              )

               

              (255

              )

               

              (264

              )
              Operating costs and expenses  (177) (161) (322) (329)
              Restructuring and related charges  (4)   (4)  
              Income tax expense  (66) (62) (131) (98)
              Realized capital gains and losses, after-tax  (43) (25) (57) (46)
              DAC and DSI amortization relating to realized capital gains and losses, after-tax  (3) (7) (13) (16)
              Reclassification of periodic settlements and accruals on non-hedge derivative instruments, after-tax  (7) (1) (11) (3)
              Loss on disposition of operations, after-tax  (15)   (17)  
              Cumulative effect of change in accounting principle, after-tax      (175)  
                
               
               
               
               
              Net income (loss) $58 $98 $(15)$148 
                
               
               
               
               
              (1)
              Beginning in 2004, amortization of DSI is excluded from interest credited to contractholder funds for purposes of calculating gross margin. Amortization of DSI totaled $7 million in the second quarter of 2004 and $21 million in the first six months of 2004. Prior periods have not been restated.

                      Gross margin, a non-GAAP measure, represents life and annuity premiums and contract charges and net investment income, less contract benefits and interest credited to contractholder funds. We use gross margin as a component of our evaluation of the profitability of Allstate Financial's life insurance and financial product portfolio. Additionally, for many of our products, including fixed annuities, variable contracts, and interest-sensitive life insurance, the amortization of DAC and DSI is determined based on actual and expected gross margin. Gross margin is comprised of four components that are utilized to further analyze the business: investment margin, benefit margin, maintenance charges and surrender charges. We believe gross margin and its components are useful to investors because they allow for the evaluation of income components separately and in the aggregate when reviewing performance. Gross margin, investment margin and benefit margin should not be considered as a substitute for net income and do not reflect the overall profitability of the business. Net income is the GAAP measure that is most directly comparable to these margins. Gross margin is reconciled to Allstate Financial's GAAP net income in the table above. The components of gross margin are reconciled to the corresponding financial statement line items in the following table.

              41


               
               Three Months Ended June 30,
               
               
               Investment
              Margin

               Benefit
              Margin

               Maintenance
              Charges

               Surrender
              Charges

               Gross
              Margin

               
              (in millions)
               2004
               2003
               2004
               2003
               2004
               2003
               2004
               2003
               2004
               2003
               
              Life and annuity premiums $ $ $252 $297 $ $ $ $ $252 $297 
              Contract charges      140  134  94  84  18  18  252  236 
              Net investment income  833  797              833  797 
              Periodic settlements and accruals on non-hedge derivative instruments(1)  12  2              12  2 
              Contract benefits  (130) (128) (248) (298)         (378) (426)
              Interest credited to contractholder funds(2)  (473) (460)             (473) (460)
                
               
               
               
               
               
               
               
               
               
               
                $242 $211 $144 $133 $94 $84 $18 $18 $498 $446 
                
               
               
               
               
               
               
               
               
               
               

               


               

              Six Months Ended June 30,


               
               
               Investment
              Margin

               Benefit
              Margin

               Maintenance
              Charges

               Surrender
              Charges

               Gross
              Margin

               
              (in millions)
               2004
               2003
               2004
               2003
               2004
               2003
               2004
               2003
               2004
               2003
               
              Life and annuity premiums $ $ $498 $709 $ $ $ $ $498 $709 
              Contract charges      276  261  188  165  38  37  502  463 
              Net investment income  1,654  1,596              1,654  1,596 
              Periodic settlements and accruals on non-hedge derivative instruments(1)  18  5              18  5 
              Contract benefits  (261) (254) (512) (702)         (773) (956)
              Interest credited to contractholder funds(2)  (929) (913)             (929) (913)
                
               
               
               
               
               
               
               
               
               
               
                $482 $434 $262 $268 $188 $165 $38 $37 $970 $904 
                
               
               
               
               
               
               
               
               
               
               
              (1)
              Periodic settlements and accruals on non-hedge derivative instruments are reflected as a component of realized capital gains and losses on the Condensed Consolidated Statements of Operations.
              (2)
              Beginning in 2004, amortization of DSI is excluded from interest credited to contractholder funds for purposes of calculating gross margin. Amortization of DSI totaled $7 million in the second quarter of 2004 and $21 million in the first six months of 2004. Prior periods have not been restated.

                      Gross margin increased 11.7% in the second quarter and 7.3% in the first six months of 2004 compared to the same periods of 2003. The increase in the second quarter was due to increased investment margin, benefit margin and maintenance charges. The increase in the first six months was due to increased investment margin and higher maintenance charges, partly offset by a decrease in the benefit margin.

                      Investment margin is a component of gross margin, both of which are non-GAAP measures. Investment margin represents the excess of net investment income over interest credited to contractholder funds and the implied interest on life-contingent immediate annuities included in the reserve for life-contingent contract benefits. We use investment margin to evaluate Allstate Financial's profitability related to the difference

              42


              between investment returns on assets supporting certain products and amounts credited to customers ("spread") during a fiscal period.

                      Investment margin by product group is shown in the following table.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

              (in millions)
               2004
               2003
               2004
               2003
              Life insurance $53 $56 $111 $113
              Annuities  156  130  304  267
              Institutional products  30  23  60  49
              Bank and other  3  2  7  5
                
               
               
               
              Total investment margin $242 $211 $482 $434
                
               
               
               

                      Investment margin increased 14.7% in the second quarter of 2004 and 11.1% in the first six months of 2004 compared to the same periods of 2003. The increases in both periods were primarily due to an increase in contractholder funds and improved yields on investments supporting capital, traditional life and other products.

                      The following table summarizes the annualized weighted average investment yield, interest crediting rates and investment spreads for the three months ended June 30.

               
               Weighted Average
              Investment Yield

               Weighted Average
              Interest Crediting Rate

               Weighted Average
              Investment Spreads

               
               
               2004
               2003
               2004
               2003
               2004
               2003
               
              Interest-sensitive life 6.6%7.0%4.6%5.0%2.0%2.0%
              Fixed annuities—deferred 5.8 6.5 4.1 4.7 1.7 1.8 
              Fixed annuities—immediate 7.6 7.9 6.9 7.2 0.7 0.7 
              Institutional 2.8 3.6 1.8 2.7 1.0 0.9 
              Investments supporting capital, traditional life and other products 6.2 5.7 N/A N/A N/A N/A 

                      The following table summarizes the annualized weighted average investment yield, interest crediting rates and investment spreads for the six months ended June 30.

               
               Weighted Average
              Investment Yield

               Weighted Average
              Interest Crediting Rate

               Weighted Average
              Investment Spreads

               
               
               2004
               2003
               2004
               2003
               2004
               2003
               
              Interest-sensitive life 6.6%7.0%4.6%5.0%2.0%2.0%
              Fixed annuities—deferred 5.9 6.6 4.1 4.7 1.8 1.9 
              Fixed annuities—immediate 7.6 7.9 6.9 7.2 0.7 0.7 
              Institutional 2.9 3.7 1.9 2.7 1.0 1.0 
              Investments supporting capital, traditional life and other products 6.3 5.9 N/A N/A N/A N/A 

                      In the second quarter and first six months of 2004 compared to the same periods in the prior year, the yield on the capital, traditional life and other products investment portfolio improved due to more effective cash management and higher investment income realized on investments accounted for using the equity method of accounting. These increases were partially offset by a decline in fixed annuity investment spreads as investment yield declines were not fully offset by crediting rate reductions in each of the comparable periods. The weighted average interest crediting rates on fixed annuity and interest-sensitive life products in force, excluding market value adjusted annuities, were approximately 45 basis points more than the underlying long-term guaranteed rates on these products as of June 30, 2004. The crediting rate on approximately 50% of these contracts was at the contractually guaranteed minimum rate as of June 30, 2004.

              43


                      The following table summarizes the liabilities for these contracts and policies.

               
               June 30,
              (in millions)
               2004
               2003
              Interest-sensitive life $7,868 $7,118
              Fixed annuities—deferred  28,068  23,523
              Fixed annuities—immediate  10,280  9,662
              Institutional  11,187  8,623
                
               
                 57,403  48,926
              Life-contingent contracts  3,670  3,566
              Allstate Bank  827  656
              FAS 133 market value adjustment  458  513
              Ceded reserves and other  168  676
                
               
              Total contractholder funds and reserve for life-contingent contract benefits $62,526 $54,337
                
               

                      Benefit margin is a component of gross margin, both of which are non-GAAP measures. Benefit margin represents life and annuity premiums and cost of insurance contract charges less contract benefits. Benefit margin excludes the implied interest on life-contingent immediate annuities, which is included in the calculation of investment margin, and mortality charges on variable annuities, which are included as a component of maintenance charges. We use the benefit margin to evaluate Allstate Financial's underwriting performance, as it reflects the profitability of our products with respect to mortality or morbidity risk during a fiscal period.

                      Benefit margin by product group is shown in the following table.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Life insurance $157 $172 $298 $335 
              Annuities  (13) (39) (36) (67)
                
               
               
               
               
              Total benefit margin $144 $133 $262 $268 
                
               
               
               
               

                      Benefit margin increased 8.3% in the second quarter of 2004 compared to the same period in the prior year as the decline resulting from the disposal of the majority of our direct response distribution business was more than offset by lower expenses related to guaranteed minimum death benefits ("GMDBs") on variable annuities and growth and lower mortality benefits on our traditional and interest-sensitive life products. Benefit margin declined 2.2% in the first six months of 2004 compared to the same period in 2003 as the disposal of the majority of our direct response distribution business more than offset growth and lower mortality benefits on our traditional and interest-sensitive life products and lower expenses related to GMDBs on variable annuities.

                      As required by SOP 03-1, as of January 1, 2004, a reserve was established for GMDBs and guaranteed minimum income benefits ("GMIBs"), which in previous periods, in the case of GMDBs, were expensed as paid. Under the SOP, we anticipate that the benefit margin will be less volatile in the future, as contract benefit expense pertaining to GMDBs and GMIBs will be proportionate to the related revenue rather than cash payments made during the period. Included in the benefit margin for the second quarter and first six months of 2004 are additions to the reserve for guarantees of $5 million and $20 million, respectively, net of reinsurance. Included in the benefit margin for the second quarter and first six months of 2003 are GMDB payments of $27 million and $48 million, respectively, net of reinsurance, hedging gains and losses and other contractual arrangements. For further explanation of the impacts of the adoption of this accounting guidance, see Note 1 to the Condensed Consolidated Financial Statements.

                      Amortization of DAC and DSI increased 35.9% in the second quarter of 2004 compared to the same period in the prior year as higher gross margin on fixed annuities and variable products resulted in increased amortization, which was partially offset by the elimination of DAC amortization on the direct response distribution business that was sold in January of 2004. Amortization of DAC and DSI decreased 3.4% in the

              44


              first six months of 2004 compared to the same period in the prior year as higher amortization due to increased gross margin on fixed annuities and variable products was more than offset by amortization acceleration (commonly referred to as "DAC unlocking") totaling $89 million in the first six months of 2003 and the elimination of DAC amortization on the direct response distribution business sold in January of 2004.

                      The adoption of SOP 03-1 required a new modeling approach for estimating expected future gross profits that are used when determining the amortization of DAC. Because of this new modeling approach, effective January 1, 2004, the variable annuity DAC and DSI assets were reduced by $124 million. This reduction was recognized as a cumulative effect of a change in accounting principle.

                      Operating costs and expenses increased 9.9% in the second quarter of 2004 compared to the same period in the prior year and decreased 2.1% in the first six months of 2004 compared to the same period in the prior year. The following table summarizes operating costs and expenses.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

              (in millions)
               2004
               2003
               2004
               2003
              Non-deferrable acquisition costs $76 $71 $138 $138
              Other operating costs and expenses  101  90  184  191
                
               
               
               
              Total operating costs and expenses $177 $161 $322 $329
                
               
               
               

                      The increase in total operating costs and expenses in the second quarter of 2004 compared to the same period in the prior year was primarily the result of higher non-deferrable expenditures related to loss experience on certain credit insurance policies, partially offset by the disposal of the majority of our direct response distribution business. For the first six months of 2004 compared to the same period in the prior year, total operating costs and expenses decreased 2.1% as the disposal of the majority of our direct response distribution business more than offset the second quarter expenditures related to loss experience on certain credit insurance policies, higher non-deferrable commissions and higher employee expenses.

                      Restructuring and related charges of $4 million, pretax, were recorded in the second quarter of 2004 primarily related to the consolidation of two service centers. For more information on restructuring and related charges, see Note 6 to the Condensed Consolidated Financial Statements.

                      Net realized capital gains and losses are presented in the following table.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Investment write-downs $(11)$(61)$(46)$(120)
              Dispositions  (48) 41  (12) 64 
              Valuation of derivative instruments  (10) (19) (26) (25)
              Settlements of derivative instruments  8      6 
                
               
               
               
               
              Realized capital gains and losses, pretax  (61) (39) (84) (75)
              Income tax benefit  18  14  27  29 
                
               
               
               
               
              Realized capital gains and losses, after-tax $(43)$(25)$(57)$(46)
                
               
               
               
               

                      The losses on dispositions in the second quarter of 2004 were related to sales of securities that were sold in recognition of relative value opportunities. The proceeds from these sales were reinvested in higher yielding securities. For further discussion of realized capital gains and losses, see the Investments section of the MD&A.

              45


              INVESTMENTS

                      An important component of our financial results is the return on our investment portfolios. Investment portfolios are segmented between the Property-Liability, Allstate Financial and Corporate and Other operations. The investment portfolios are managed based upon the nature of each respective business and its corresponding liability structure. The composition of the investment portfolios at June 30, 2004 is presented in the table below.

               
               Property-
              Liability

               Allstate
              Financial

               Corporate
              and Other

               Total
               
              (in millions)
                
               Percent
              to total

                
               Percent
              to total

                
               Percent
              to total

                
               Percent
              to total

               
              Fixed income securities(1) $31,677 82.3%$56,703 84.4%$1,775 91.4%$90,155 83.8%
              Equity securities  5,299 13.8  277 0.4     5,576 5.2 
              Mortgage loans  176 0.5  6,977 10.4     7,153 6.6 
              Short-term  1,317 3.4  1,490 2.2  165 8.5  2,972 2.8 
              Other  3   1,723 2.6  1 0.1  1,727 1.6 
                
               
               
               
               
               
               
               
               
               Total $38,472 100.0%$67,170 100.0%$1,941 100.0%$107,583 100.0%
                
               
               
               
               
               
               
               
               
              (1)
              Fixed income securities are carried at fair value. Amortized cost basis for these securities was $30.84 billion, $54.64 billion and $1.70 billion for Property-Liability, Allstate Financial and Corporate and Other, respectively.

                      Total investments increased to $107.58 billion at June 30, 2004 from $103.08 billion at December 31, 2003 primarily due to positive cash flows from operating and financing activities and increased funds associated with securities lending, partially offset by decreased net unrealized gains on fixed income securities.

                      Property-Liability investments increased to $38.47 billion at June 30, 2004 from $37.86 billion at December 31, 2003, due to positive cash flows from operations, partially offset by decreased net unrealized gains on fixed income securities and dividends paid by Allstate Insurance Company ("AIC") to The Allstate Corporation.

                      Allstate Financial investments increased to $67.17 billion at June 30, 2004 from $62.90 billion at December 31, 2003. The increase in Allstate Financial investments was primarily due to positive cash flows from operating and financing activities and increased funds associated with securities lending, partially offset by decreased net unrealized gains on fixed income securities.

                      Corporate and Other investments decreased to $1.94 billion at June 30, 2004 from $2.33 billion at December 31, 2003. This decline is primarily related to the sale of a portion of the equity interest in a consolidated variable interest entity. This sale caused the deconsolidation of this entity, decreasing the investments of the Corporate and Other segment. For more information on this transaction, see Note 3 of the Condensed Consolidated Financial Statements.

                      Total investments at amortized cost related to collateral, primarily due to securities lending, increased to $4.82 billion at June 30, 2004, from $3.75 billion at December 31, 2003.

                      At June 30, 2004, 93.5% of the consolidated fixed income securities portfolio was rated investment grade, which is defined as a security having a rating from the National Association of Insurance Commissioners ("NAIC") of 1 or 2; a Moody's equivalent rating of Aaa, Aa, A or Baa; an S&P equivalent rating of AAA, AA, A or BBB; or a comparable internal rating when an external rating is not available.

                      The unrealized net capital gains on fixed income and equity securities at June 30, 2004 were $4.15 billion, a decrease of $2.24 billion or 35.1% since December 31, 2003. The net unrealized gain for the fixed income portfolio totaled $2.98 billion, comprised of $3.85 billion of unrealized gains and $867 million of unrealized losses at June 30, 2004. This is compared to a net unrealized gain for the fixed income portfolio totaling $5.14 billion at December 31, 2003, comprised of $5.50 billion of unrealized gains and $370 million of unrealized losses. Increases in gross unrealized losses were primarily attributable to rising interest rates. The total decrease in net unrealized gains for the fixed income portfolio was $2.16 billion, of which $2.06 billion or 95.5% was related to investment grade securities. The total increase in gross unrealized losses for

              46


              the fixed income portfolio was $497 million, of which $487 million or 98.0% was related to investment grade securities.

                      Of the gross unrealized losses in the fixed income portfolio at June 30, 2004, $749 million or 86.4% were related to investment grade securities and are believed to be a result of the interest rate environment. Of the remaining $118 million of losses in the fixed income portfolio, $64 million or 54.2% was concentrated in the corporate fixed income portfolio and was primarily comprised of securities in the transportation, consumer goods and basic industry sectors. The gross unrealized losses in these sectors were primarily company specific and interest rate related. Approximately $29 million of the gross unrealized losses in the corporate fixed income portfolio and $9 million of the gross unrealized losses in the asset-backed securities portfolio were associated with the airline industry for which values were depressed due to company specific issues and economic issues related to fuel costs. We expect eventual recovery of these securities and the related sectors. Every security was included in our portfolio monitoring process.

                      The net unrealized gain for the equity portfolio totaled $1.17 billion, comprised of $1.22 billion of unrealized gains and $45 million of unrealized losses at June 30, 2004. This is compared to a net unrealized gain for the equity portfolio totaling $1.26 billion at December 31, 2003, comprised of $1.28 billion of unrealized gains and $18 million of unrealized losses. Within the equity portfolio, the losses were primarily concentrated in the consumer goods, technology and financial services sectors. The losses in these sectors were company and sector specific. We expect eventual recovery of these securities and the related sectors. Every security was included in our portfolio monitoring process.

                      Our portfolio monitoring process identifies and evaluates fixed income and equity securities whose carrying value may be other than temporarily impaired. The process includes a quarterly review of all securities using a screening process to identify those securities whose fair value compared to cost for equity securities or amortized cost for fixed income securities is below established thresholds for certain time periods, or which are identified through other monitoring criteria such as ratings downgrades or payment defaults.

                      We also monitor the quality of our fixed income portfolio by categorizing certain investments as "problem", "restructured" or "potential problem." Problem fixed income securities are securities in default with respect to principal or interest and/or securities issued by companies that have gone into bankruptcy subsequent to our acquisition of the security. Restructured fixed income securities have rates and terms that are not consistent with market rates or terms prevailing at the time of the restructuring. Potential problem fixed income securities are current with respect to contractual principal and/or interest, but because of other facts and circumstances, we have serious concerns regarding the borrower's ability to pay future principal and interest, which causes us to believe these securities may be classified as problem or restructured in the future.

                      The following table summarizes problem, restructured and potential problem fixed income securities.

               
               June 30, 2004
               December 31, 2003
               
              (in millions)
               Amortized
              cost

               Fair
              value

               Percent of
              total Fixed
              Income
              portfolio

               Amortized
              cost

               Fair
              value

               Percent of
              total Fixed
              Income
              portfolio

               
              Problem $237 $243 0.3%$325 $322 0.4%
              Restructured  78  78 0.1  77  78 0.1 
              Potential problem  342  335 0.4  397  382 0.4 
                
               
               
               
               
               
               
              Total net carrying value $657 $656 0.8%$799 $782 0.9%
                
               
               
               
               
               
               
              Cumulative write-downs recognized $342      $347      
                
                    
                    

                      We have experienced a decrease in the amortized cost of fixed income securities categorized as problem and potential problem as of June 30, 2004 compared to December 31, 2003. The decrease was primarily related to the sale of holdings in these categories due to specific developments causing a change in our outlook and intent to hold those securities.

                      We also evaluated each of these securities through our portfolio monitoring process and recorded write-downs when appropriate. We further concluded that any remaining unrealized losses on these securities were temporary in nature. While these balances may increase in the future, particularly if economic conditions are

              47


              unfavorable, we expect that the total amount of securities in these categories will remain low relative to the total fixed income securities portfolio.

                      Net Realized Capital Gains and Losses    The following table presents the components of realized capital gains and losses and the related tax effect.

               
               Three Months Ended
              June 30,

               Six Months Ended
              June 30,

               
              (in millions)
               2004
               2003
               2004
               2003
               
              Investment write-downs $(20)$(109)$(62)$(193)
              Dispositions  59  108  319  191 
              Valuation of derivative instruments  (2) (8) (30) (20)
              Settlements of derivative instruments  4    (16) 14 
                
               
               
               
               
              Realized capital gains and losses, pretax  41  (9) 211  (8)
              Income tax (expense) benefit  (18) 6  (68) 11 
                
               
               
               
               
              Realized capital gains and losses, after-tax $23 $(3)$143 $3 
                
               
               
               
               

                      Dispositions in the above table include sales and other transactions such as calls and prepayments. We may sell securities during the period in which fair value has declined below amortized cost for fixed income securities or cost for equity securities. Recognizing in certain situations new factors such as negative developments, subsequent credit deterioration, relative value opportunities, market liquidity concerns and portfolio reallocations, we can subsequently change our previous intent to continue holding a security.

              CAPITAL RESOURCES AND LIQUIDITY

                      Capital Resources consist of shareholders' equity and debt, representing funds deployed or available to be deployed to support business operations or for general corporate purposes. The following table summarizes our capital resources.

              (in millions)
               June 30, 2004
               December 31, 2003
               
              Common stock, retained earnings and other shareholders' equity items $19,023 $17,809 
              Accumulated other comprehensive income  1,660  2,756 
                
               
               
               Total shareholders' equity  20,683  20,565 
              Debt  4,852  5,076 
                
               
               
               Total capital resources $25,535 $25,641 
                
               
               

              Ratio of debt to shareholders' equity

               

               

              23.5

              %

               

              24.7

              %

                      Shareholders' equity increased in the first six months of 2004 when compared to December 31, 2003, as net income was partially offset by decreases in unrealized net capital gains on investments, share repurchases and dividends paid to shareholders. In February 2004, we announced a $1.00 billion increase in the current share repurchase program, bringing the total to $1.50 billion. As of June 30, 2004, this program had $783 million remaining, and is expected to be completed at least by December 31, 2005.

                      Debt decreased in the first six months of 2004 compared to December 31, 2003 due to decreases in long-term borrowings outstanding. This decrease was primarily related to the sale of a portion of the equity interest in a variable interest entity. This sale caused this entity to be deconsolidated, decreasing debt by $412 million. For more information on this transaction, see Note 3 of the Condensed Consolidated Financial Statements.

                      Financial Ratings and Strength    Our ratings are influenced by many factors including our operating and financial performance, asset quality, liquidity, asset/liability management, overall portfolio mix, financial leverage (i.e., debt), exposure to risks such as catastrophes and the current level of operating leverage. There have been no changes to our debt, commercial paper and insurance financial strength ratings since December

              48


              31, 2003. However, in February 2004, A.M. Best revised the outlook to stable from positive for the insurance financial strength ratings of Allstate Life Insurance Company and certain rated subsidiaries and affiliates, while maintaining their positive outlook on AIC.

                      We have distinct groups of subsidiaries licensed to sell property and casualty insurance in New Jersey and Florida. These groups are adequately capitalized to maintain separate group ratings and are not reinsured by other Allstate subsidiaries that are not part of these respective groups. As a result, ratings of the New Jersey and Florida groups are subject to general business risks in those subsidiaries such as catastrophes, liquidity, profitability, asset quality and operating leverage.

                      Liquidity Sources and Uses    The following table summarizes consolidated cash flow activities by business unit for the first six months ended June 30.

               
               Property-Liability
               Allstate Financial
               Corporate
              and Other

               Consolidated
               
              (in millions)
               2004
               2003
               2004
               2003
               2004
               2003
               2004
               2003
               
              Net cash provided by (used in):                         
              Operating activities $1,960 $1,796 $866 $1,374 $74 $(43)$2,900 $3,127 
              Investing activities  (1,395) (1,212) (4,186) (3,011) (85) (141) (5,666) (4,364)
              Financing activities  142  (4) 3,384  1,735  (831) (449) 2,695  1,282 
                                  
               
               
              Net (decrease) increase in consolidated cash                   $(71)$45 
                                  
               
               

                      Property-Liability    Higher operating cash flows of the Property-Liability business in the first six months of 2004 when compared to the first six months of 2003 were primarily due to increased underwriting income. Cash used in investing activities increased in 2004 as higher operating cash flows were invested in the fixed income and equity portfolios.

                      Cash flows of the Property-Liability business are also impacted by dividends paid by AIC to its parent, The Allstate Corporation. These dividends totaled $800 million in the first six months of 2004 compared to $519 million in the first six months of 2003.

                      Allstate Financial    Lower operating cash flows for Allstate Financial in the first six months of 2004 when compared to the first six months of 2003 primarily relate to declines in life and annuity premiums, partially offset by increases in investment income. Cash flows used in investing activities increased in the first six months of 2004 as the investment of higher financing cash flow from contractholder funds was partially offset by lower operating cash flows.

                      Higher cash flow from financing activities during the first six months of 2004 when compared to the first six months of 2003 reflects an increase in deposits received from contractholders, partially offset by maturities of institutional products and benefits and withdrawals from contractholders' accounts. For quantification of the changes in contractholder funds, see the Allstate Financial Segment section of the MD&A.

                      Corporate and Other    Higher operating cash flows of the Corporate and Other segment in the first six months of 2004 when compared to the first six months of 2003 were primarily due to the timing of intercompany settlements. Financing cash flows of the Corporate and Other segment reflect actions such as fluctuations in short-term debt, proceeds from the issuance of debt, dividends to shareholders of The Allstate Corporation and share repurchases; therefore, financing cash flows are affected when we increase or decrease the level of these activities.

                      We have access to additional borrowing to support liquidity as follows:

                A commercial paper program with a borrowing limit of $1.00 billion to cover short-term cash needs. As of June 30, 2004, the remaining borrowing capacity was $807 million; however, the outstanding balance fluctuates daily.

                In June 2004, we replaced our primary credit facilities. We currently maintain one primary credit facility and one additional credit facility totaling $1.05 billion to cover short-term liquidity requirements. The primary facility is a $1 billion five-year revolving line of credit expiring in 2009. It contains an increase provision that would make up to an additional $500 million available for borrowing provided the increased portion could be fully syndicated at a later date among existing or new lenders. The other facility is a $50 million one-year revolving line of credit expiring in the third quarter of 2004 but renewed in July 2004 for an additional year. The right to borrow under the five-year facility is subject to requirements to maintain a

              49


                    37.5% debt to capital resources ratio and has no ratings triggers. These requirements are currently being met and we expect to continue to meet them in the future. There were no borrowings under either of these lines of credit during the first six months of 2004. The total amount outstanding at any point in time under the combination of the commercial paper program and the two credit facilities cannot exceed the amount that can be borrowed under the credit facilities.

                  The right to issue up to an additional $2.80 billion of debt securities, equity securities, warrants for debt and equity securities, trust preferred securities, stock purchase contracts and stock purchase units utilizing the shelf registration statement filed with the SEC in August 2003.

                FORWARD-LOOKING STATEMENTS

                        This document contains "forward-looking statements" that anticipate results based on our estimates, assumptions and plans that are subject to uncertainty. These statements are made subject to the safe-harbor provisions of the Private Securities Litigation Reform Act of 1995. We assume no obligation to update any forward-looking statements as a result of new information or future events or developments.

                        These forward-looking statements do not relate strictly to historical or current facts and may be identified by their use of words like "plans," "seeks," "expects," "will," "should," "anticipates," "estimates," "intends," "believes," "likely," "targets" and other words with similar meanings. These statements may address, among other things, our strategy for growth, product development, regulatory approvals, market position, expenses, financial results, litigation and reserves. We believe that these statements are based on reasonable estimates, assumptions and plans. However, if the estimates, assumptions or plans underlying the forward-looking statements prove inaccurate or if other risks or uncertainties arise, actual results could differ materially from those communicated in these forward-looking statements. Factors which could cause actual results to differ materially from those suggested by such forward-looking statements are incorporated in this Part I, Item 2 by reference to the information set forth in our Annual Report on Form 10-K, Part II, Item 7, under the caption "Forward-Looking Statements and Risk Factors."

                50


                Item 4. Controls and Procedures

                        With the participation of our principal executive officer and principal financial officer, we carried out an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures as of the end of the period covered by this report. Based upon this evaluation, the principal executive officer and the principal financial officer concluded that our disclosure controls and procedures are effective in timely alerting them to material information required to be included in our periodic reports filed with the Securities and Exchange Commission. However, the design of any system of controls and procedures is based in part upon assumptions about the likelihood of future events and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions, regardless of how remote. Our disclosure controls and procedures are designed to provide reasonable assurance of achieving their objectives and are effective at the "reasonable assurance" level.

                        During the fiscal quarter ended June 30, 2004, there have been no changes in our internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

                51


                PART II. OTHER INFORMATION

                Item 1. Legal Proceedings

                        Information required for Part II, Item 1 is incorporated by reference to the discussion under the heading "Regulation" and under the heading "Legal proceedings" in Note 7 of the Condensed Consolidated Financial Statements in Part I, Item 1 of this Form 10-Q.

                Item 2. Changes in Securities, Use of Proceeds and Issuer Purchases of Equity Securities

                Period

                 Total
                Number of
                Shares
                (or Units)
                Purchased(1)

                 Average Price
                Paid per Share
                (or Unit)

                 Total Number
                of Shares
                (or Units)
                Purchased as Part
                of Publicly
                Announced Plans
                or Programs(2)

                 Maximum Number
                (or Approximate Dollar
                Value) of Shares
                (or Units) that May Yet
                Be Purchased Under the
                Plans or Programs

                April 1, 2004 - April 30, 2004 1,319,723 46.40891 1,315,000 $1.122 billion
                May 1, 2004 - May 31, 2004 4,511,697 44.23649 4,355,575 $929 million
                June 1, 2004 - June 30, 2004 3,230,291 45.10793 3,230,100 $783 million
                Total 9,061,711 44.86352 8,900,675   

                (1)
                April: In accordance with the terms of its equity compensation plans, Allstate acquired 4,723 shares in connection with stock option exercises by employees and/or directors. The stock was received in payment of the exercise price of the options and in satisfaction of withholding taxes due upon exercise.

                  May: In accordance with the terms of its equity compensation plans, Allstate acquired 156,122 shares in satisfaction of withholding taxes due upon the exercise of stock options and the vesting of restricted stock held by employees and/or directors.

                  June: In accordance with the terms of its equity compensation plans, Allstate acquired 191 shares in connection with stock option exercises by employees and/or directors. The stock was received in payment of the exercise price of the options and in satisfaction of withholding taxes due upon exercise.

                (2)
                On February 4, 2003, Allstate announced the approval of a repurchase program for $500 million. On February 4, 2004, Allstate announced the approval of a $1.00 billion increase to the current share repurchase program. The combined program is expected to be completed by December 31, 2005.

                Item 4. Submission of Matters to a Vote of Security Holders

                        On May 18, 2004, Allstate held its annual meeting of stockholders. Twelve board nominees for director were elected for terms expiring at the 2005 annual meeting of stockholders. In addition, the stockholders ratified the appointment of Deloitte & Touche LLP as independent auditors for 2004, approved the material terms of performance goals under the annual covered employee incentive compensation plan and approved the material terms of performance goals under the long-term executive incentive compensation plan. There was one stockholder proposal presented and voted on at the meeting regarding cumulative voting in the election of directors, which did not receive a majority vote of the shares represented and entitled to vote at the meeting.

                52


                Election of Directors.

                Nominee
                 Votes for
                 Votes Withheld
                F. Duane Ackerman 598,062,340 16,993,585
                James G. Andress 591,446,404 23,609,521
                Edward A. Brennan 585,510,542 29,545,383
                W. James Farrell 593,993,091 21,062,834
                Jack M. Greenberg 597,729,721 17,326,204
                Ronald T. LeMay 590,635,905 24,420,020
                Edward M. Liddy 594,298,283 20,757,642
                J. Christopher Reyes 598,204,731 16,851,194
                H. John Riley, Jr. 600,856,966 14,198,959
                Joshua I. Smith 597,200,358 17,855,567
                Judith A. Sprieser 594,267,364 20,788,561
                Mary Alice Taylor 597,873,561 17,182,364

                Ratify appointment of Deloitte & Touche LLP as the Company's auditors for 2004.

                Votes For
                 Votes Against
                 Votes Abstained
                  
                595,217,942 15,689,721 4,147,522  

                Approve the Material Terms of the Performance Goals under the Annual Covered Employee Incentive Compensation Plan.

                Votes For
                 Votes Against
                 Votes Abstained
                 Broker Non-votes
                583,020,520 25,904,228 6,126,437 4,740

                Approve the Material Terms of the Performance Goals under the Long-Term Executive Incentive Compensation Plan.

                Votes For
                 Votes Against
                 Votes Abstained
                 Broker Non-votes
                580,596,424 27,633,200 6,821,561 4,740

                Stockholder proposal for cumulative voting in the election of directors.

                Votes For
                 Votes Against
                 Votes Abstained
                 Broker Non-votes
                196,855,220 306,636,704 37,243,667 74,320,334

                Item 6. Exhibits and Reports on Form 8-K

                  (a)
                  Exhibits

                    An Exhibit Index has been filed as part of this report on page E-1.

                  (b)
                  Current Reports on Form 8-K were filed during the second quarter of 2004 on the following dates for the items indicated:

                    April 7, 2004, Items 7 and 9, reporting developments on age discrimination decision before United States District Court for the Eastern District of Pennsylvania.

                    April 9, 2004, Items 7 and 12, regarding pre-announcing results of operations and financial condition for the quarter ended March 31, 2004.

                53


                  April 20, 2004, Items 7 and 12, regarding results of operations and financial condition for the quarter ended March 31, 2004.

                  54


                  SIGNATURE

                          Pursuant to the requirements of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

                    The Allstate Corporation
                  (Registrant)

                   

                   

                   

                   
                  August 3, 2004 By/s/  SAMUEL H. PILCH      
                  Samuel H. Pilch
                  Controller
                  (chief accounting officer and duly
                  authorized officer of Registrant)

                  55


                  Exhibit No.

                   Description
                  4 Registrant hereby agrees to furnish the Commission, upon request, with the instruments defining the rights of holders of each issue of long-term debt of the Registrant and its consolidated subsidiaries.

                  10.1

                   

                  Credit Agreement dated as of June 4, 2004, among The Allstate Corporation, Allstate Insurance Company, Allstate Life Insurance Company, as borrowers, the Lenders party thereto, JPMorgan Chase Bank, as Syndication Agent, Bank of America, N.A., Citibank, N.A. and Wachovia Bank, National Association, as Documentation Agents, and the Bank of New York, as Administrative Agent.

                  10.2

                   

                  The Allstate Corporation Deferred Compensation Plan as amended and restated as of May 28, 2004.

                  10.3

                   

                  The Allstate Corporation Annual Covered Employee Incentive Compensation Plan as amended and restated effective March 9, 2004, incorporated herein by reference to Appendix E to The Allstate Corporation's Notice of Annual Meeting and Proxy Statement dated March 26, 2004

                  10.4

                   

                  The Allstate Corporation Long-Term Executive Incentive Compensation Plan as amended and restated effective March 9, 2004, incorporated herein by reference to Appendix F to The Allstate Corporation's Notice of Annual Meeting and Proxy Statement dated March 26, 2004

                  15

                   

                  Acknowledgment of awareness from Deloitte & Touche LLP, dated August 3, 2004, concerning unaudited interim financial information.

                  31.1

                   

                  Rule 13a-14(a) Certification of Principal Executive Officer

                  31.2

                   

                  Rule 13a-14(a) Certification of Principal Financial Officer

                  32

                   

                  Section 1350 Certification

                  E-1