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Citigroup - 10-Q quarterly report FY


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D. C. 20549
______________

FORM 10-Q

|x| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended September 30, 1996

OR

| | TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF
THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from ________ to _______
______________

Commission file number 1-9924
______________

Travelers Group Inc.
(Exact name of registrant as specified in its charter)

Delaware 52-1568099
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification No.)

388 Greenwich Street, New York, New York 10013
(Address of principal executive offices) (Zip Code)

(212) 816-8000
(Registrant's telephone number, including area code)

______________


Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the preceding 12 months (or for such shorter period that the registrant was
required to file such reports), and (2) has been subject to such filing
requirements for the past 90 days. Yes x No__
---
Indicate the number of shares outstanding of each of the issuer's classes of
common stock as of the latest practicable date:

Common stock outstanding as of October 31, 1996: 638,936,705
(adjusted to give effect to the four-for-three stock split
payable on November 22, 1996)
Travelers Group Inc.

TABLE OF CONTENTS
-----------------

Part I - Financial Information


Item 1. Financial Statements: Page No.
--------
Condensed Consolidated Statement of Income (Unaudited) -
Three and Nine Months Ended September 30, 1996 and 1995 3

Condensed Consolidated Statement of Financial Position -
September 30, 1996 (Unaudited) and December 31, 1995 4

Condensed Consolidated Statement of Changes in
Stockholders' Equity
(Unaudited) - Nine Months Ended September 30, 1996 5

Condensed Consolidated Statement of Cash Flows (Unaudited) -
Nine Months Ended September 30, 1996 and 1995 6

Notes to Condensed Consolidated Financial
Statements - (Unaudited) 7


Item 2. Management's Discussion and Analysis of Financial
Condition and Results of Operations 13

Part II - Other Information

Item 1. Legal Proceedings 34

Item 6. Exhibits and Reports on Form 8-K 34

Exhibit Index 35

Signatures 36


2
Travelers Group Inc. and Subsidiaries
Condensed Consolidated Statement of Income (Unaudited)
(In millions of dollars, except per share amounts)

<TABLE>
<CAPTION>
Three Months Ended Nine Months Ended
September 30, September 30,
1996 1995 1996 1995
- ------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Revenues
Insurance premiums $ 2,197 $ 1,298 $ 5,513 $ 3,893
Commissions and fees 794 784 2,560 2,074
Interest and dividends 1,484 1,090 4,027 3,254
Finance related interest
and other charges 292 285 863 833
Principal transactions 243 255 786 762
Asset management fees 343 272 991 751
Other income 269 306 823 855
- ------------------------------------------------------------------------------------
Total revenues 5,622 4,290 15,563 12,422
- ------------------------------------------------------------------------------------
Expenses
Policyholder benefits and claims 1,947 1,301 5,537 3,964
Non-insurance compensation and benefits 904 898 2,834 2,548
Insurance underwriting, acquisition
and operating 799 475 2,166 1,427
Interest 580 489 1,640 1,462
Provision for consumer finance
credit losses 60 41 188 122
Other operating 404 379 1,254 1,140
- ------------------------------------------------------------------------------------
Total expenses 4,694 3,583 13,619 10,663
- ------------------------------------------------------------------------------------
Gain (loss) on sale of subsidiaries
and affiliates -- -- 397 --
- ------------------------------------------------------------------------------------
Income before income taxes and
minority interest 928 707 2,341 1,759
Provision for income taxes (323) (251) (684) (621)
Minority interest, net of income taxes (44) -- 0 --
- ------------------------------------------------------------------------------------
Income from continuing operations 561 456 1,657 1,138
- ------------------------------------------------------------------------------------
Discontinued operations, net of
income taxes:
Income from operations -- 25 -- 69
Gain on disposition 31 -- 31 20
- ------------------------------------------------------------------------------------
Net income $ 592 $ 481 $ 1,688 $ 1,227
====================================================================================
Net income per share of common
stock and common stock
equivalents (1):
Continuing operations $0.84 $0.68 $2.49 $1.70
Discontinued operations 0.04 0.04 0.04 0.14
- ------------------------------------------------------------------------------------
Net income $0.88 $0.72 $2.53 $1.84
====================================================================================
Weighted average number of
common shares outstanding
and common stock equivalents
(millions) (1) 639.0 636.4 637.2 633.9
====================================================================================
</TABLE>

See Notes to Condensed Consolidated Financial Statements.

(1) Current and prior year information has been restated to reflect stock
splits (see Note 1 of Notes to Condensed Consolidated Financial
Statements).


3
Travelers Group Inc. and Subsidiaries
Condensed Consolidated Statement of Financial Position
(In millions of dollars)

<TABLE>
<CAPTION>
September 30, December 31,
1996 1995
- ---------------------------------------------------------------------------------------------------------
(Unaudited)
<S> <C> <C>
Assets
Cash and cash equivalents
(including $1,123 and $1,072 segregated under federal and
other regulations) $ 1,635 $ 1,866
Investments and real estate held for sale:
Fixed maturities, primarily available for sale at market value
(amortized cost - $42,454 and $29,652) 42,578 30,712
Equity securities, at market (cost - $1,109 and $759) 1,201 856
Mortgage loans 3,969 4,048
Real estate held for sale 693 321
Policy loans 1,910 1,888
Short-term and other 5,235 3,140
- ---------------------------------------------------------------------------------------------------------
Total investments and real estate held for sale 55,586 40,965
- ---------------------------------------------------------------------------------------------------------
Securities borrowed or purchased under agreements to resell 23,148 19,601
Brokerage receivables 7,307 6,559
Trading securities owned, at market value 10,806 8,984
Net consumer finance receivables 7,559 7,092
Reinsurance recoverables 10,672 6,461
Value of insurance in force and deferred policy acquisition costs 2,508 2,172
Cost of acquired businesses in excess of net assets 2,922 1,928
Separate and variable accounts 8,191 6,949
Other receivables 5,385 3,564
Other assets 8,735 7,775
- ---------------------------------------------------------------------------------------------------------
Total assets $144,454 $113,916
=========================================================================================================
Liabilities
Investment banking and brokerage borrowings $ 2,781 $ 2,955
Short-term borrowings 2,425 1,468
Long-term debt 10,276 9,190
Securities loaned or sold under agreements to repurchase 24,179 20,619
Brokerage payables 3,779 4,403
Trading securities sold not yet purchased, at market value 6,812 4,563
Contractholder funds 13,984 14,535
Insurance policy and claims reserves 44,531 26,920
Separate and variable accounts 8,148 6,916
Accounts payable and other liabilities 14,211 10,469
- ---------------------------------------------------------------------------------------------------------
Total liabilities 131,126 102,038
- ---------------------------------------------------------------------------------------------------------
ESOP Preferred stock - Series C 167 235
Guaranteed ESOP obligation (35) (67)
- ---------------------------------------------------------------------------------------------------------
132 168
TAP-Obligated Mandatorily Redeemable Preferred Securities of
Subsidiary Trusts holding solely Junior Subordinated Debt Securities 900 --
- ---------------------------------------------------------------------------------------------------------
Stockholders' equity (1)
Preferred stock at aggregate liquidation value 675 800
Common stock ($.01 par value; authorized shares: 1.5 billion;
issued shares: 1996 - 743,098,811 shares and 1995 - 736,322,514 shares) 7 7
Additional paid-in capital 7,131 6,782
Retained earnings 6,900 5,503
Treasury stock, at cost (1996 - 103,534,657 shares, 1995 -
103,848,820 shares) (2,181) (1,835)
Unrealized gain (loss) on investment securities 136 756
Other, principally unearned compensation (372) (303)
- ---------------------------------------------------------------------------------------------------------
Total stockholders' equity 12,296 11,710
- ---------------------------------------------------------------------------------------------------------
Total liabilities and stockholders' equity $144,454 $113,916
=========================================================================================================
</TABLE>
See Notes to Condensed Consolidated Financial Statements
(1) Current and prior year information has been restated to reflect stock splits
(see Note 1 of Notes to Condensed Consolidated Financial Statements).


4
Travelers Group Inc. and Subsidiaries
Condensed Consolidated Statement of Changes in Stockholders' Equity (Unaudited)
(In millions of dollars)

Nine months ended September 30, 1996 Amount Shares
- --------------------------------------------------------------------------------
Preferred stock at aggregate liquidation value (in thousands)
Balance, beginning of year $ 800 11,200
Conversion of Series B preferred stock to common stock (125) (2,500)
- --------------------------------------------------------------------------------
Balance, end of period 675 8,700
================================================================================
Common stock and additional paid-in capital
Balance, beginning of year (1) 6,789 736,323
Conversion of Series B preferred stock to common stock 125 6,802
Issuance of shares pursuant to employee benefit plans 251 (26)
Other (27) --
- --------------------------------------------------------------------------------
Balance, end of period 7,138 743,099
- --------------------------------------------------------------------------------
Retained earnings
Balance, beginning of year 5,503
Net income 1,688
Common dividends (215)
Preferred dividends (76)
- ---------------------------------------------------------------
Balance, end of period 6,900
- ---------------------------------------------------------------
Treasury stock (at cost)
Balance, beginning of year (1) (1,835) (103,849)
Issuance of shares pursuant to employee benefit
plans, net of shares tendered for payment of
option exercise price and withholding taxes 86 13,903
Treasury stock acquired (432) (13,589)
- --------------------------------------------------------------------------------
Balance, end of period (2,181) (103,535)
- --------------------------------------------------------------------------------
Unrealized gain (loss) on investment securities
Balance, beginning of year 756
Net change in unrealized gains and losses on
investment securities, net of tax (620)
- ---------------------------------------------------------------
Balance, end of period 136
- ---------------------------------------------------------------
Other, principally unearned compensation
Balance, beginning of year (303)
Restricted stock activity, net of amortization (156)
Other 87
- ---------------------------------------------------------------
Balance, end of period (372)
- ---------------------------------------------------------------
Total common stockholders' equity
and common shares outstanding $11,621
===============================================================
Total stockholders' equity $12,296 639,564
================================================================================

See Notes to Condensed Consolidated Financial Statements.

(1) Current and prior year information has been restated to reflect stock
splits (see Note 1 of Notes to Condensed Consolidated Financial
Statements).


5
Travelers Group Inc. and Subsidiaries
Condensed Consolidated Statement of Cash Flows (Unaudited)
(In millions of dollars)
<TABLE>
<CAPTION>
Nine months ended September 30, 1996 1995
- -------------------------------------------------------------------------------------------
<S> <C> <C>
Cash flows from operating activities
Income from continuing operations before
income taxes and minority interest $ 2,341 $ 1,759
Adjustments to reconcile income from
continuing operations before income
taxes, to net cash provided by (used in)
operating activities:
Amortization of deferred policy acquisition
costs and value of insurance in force 864 603
Additions to deferred policy acquisition costs (1,009) (651)
Depreciation and amortization 256 225
Provision for consumer finance credit losses 188 122
Changes in:
Trading securities, net 427 (1,301)
Securities borrowed, loaned and
repurchase agreements, net 13 5,261
Brokerage receivables net of brokerage payables (1,372) (3,149)
Insurance policy and claims reserves 369 542
Other, net 1,115 401
Net cash flows provided by (used in) operating
activities of discontinued operations 48 (550)
- -------------------------------------------------------------------------------------------
Net cash provided by (used in) operations 3,240 3,262
Income taxes paid (532) (389)
- -------------------------------------------------------------------------------------------
Net cash provided by (used in) operating activities 2,708 2,873
- -------------------------------------------------------------------------------------------
Cash flows from investing activities
Consumer loans originated or purchased (2,453) (2,050)
Consumer loans repaid or sold 1,898 1,657
Purchases of fixed maturities and equity securities (23,764) (12,431)
Proceeds from sales of investments and real estate:
Fixed maturities available for sale and equity securities 19,785 10,177
Mortgage loans 201 446
Real estate and real estate joint ventures 180 199
Proceeds from maturities of investments:
Fixed maturities 2,483 2,064
Mortgage loans 570 386
Other investments, primarily short term, net (117) (1,212)
Business acquisition (4,160) --
Other, net (40) (218)
Net cash flows provided by (used in) investing activities
of discontinued operations -- 927
- -------------------------------------------------------------------------------------------
Net cash provided by (used in) investing activities (5,417) (55)
- -------------------------------------------------------------------------------------------
Cash flows from financing activities
Dividends paid (291) (256)
Subsidiary issuance of preferred stock 900 --
Subsidiary's sale of Class A common stock 1,453 --
Treasury stock acquired (432) (293)
Issuance of long-term debt 1,590 2,975
Payments and redemptions of long-term debt (468) (1,227)
Net change in short-term borrowings (including
investment banking and brokerage borrowings) 783 (3,040)
Contractholder fund deposits 1,329 2,026
Contractholder fund withdrawals (2,194) (2,746)
Other, net (192) (22)
- -------------------------------------------------------------------------------------------
Net cash provided by (used in) financing activities 2,478 (2,583)
- -------------------------------------------------------------------------------------------
Change in cash and cash equivalents (231) 235
Cash and cash equivalents at beginning of period 1,866 1,227
- -------------------------------------------------------------------------------------------
Cash and cash equivalents at end of period $ 1,635 $ 1,462
- -------------------------------------------------------------------------------------------
Supplemental disclosure of cash flow information:
Cash paid during the period for interest $ 1,595 $ 1,339
Book value of distribution of Transport
Holdings Inc. shares -- $ 189
===========================================================================================
Supplemental schedule of noncash investing and
financing activities
Assets and liabilities of business acquired:
Invested assets $ 13,894
Reinsurance recoverables and other assets 10,006
Insurance policy and claim reserves (18,195)
Other liabilities (1,545)
- ----------------------------------------------------------------------
Cash payment $ 4,160
======================================================================
</TABLE>
See Notes to Condensed Consolidated Financial Statements.


6
Travelers Group Inc. and Subsidiaries
Notes to Condensed Consolidated Financial Statements (Unaudited)


1. Basis of Presentation
---------------------

The accompanying condensed consolidated financial statements as of September
30, 1996 and for the three-month and nine-month periods ended September 30,
1996 and 1995 are unaudited and include the accounts of Travelers Group Inc.
(TRV) and its subsidiaries (collectively, the Company). In the opinion of
management, all adjustments, consisting of normal recurring adjustments
necessary for a fair presentation, have been reflected. The accompanying
condensed consolidated financial statements should be read in conjunction
with the consolidated financial statements and related notes included in the
Company's Annual Report to Stockholders for the year ended December 31, 1995.

Certain financial information that is normally included in annual financial
statements prepared in accordance with generally accepted accounting
principles, but is not required for interim reporting purposes, has been
condensed or omitted.

The Board of Directors on October 23, 1996, declared a four-for-three split
in TRV's common stock, in the form of a 33 1/3% stock dividend, which is
payable on November 22, 1996 to shareholders of record on November 4, 1996.
This is the second stock split declared by TRV this year. In January 1996,
the TRV's Board of Directors declared a three-for-two stock split in the form
of a 50% stock dividend which was paid on May 24, 1996. Both splits combined
are the equivalent of a two-for-one stock split. Current and prior year
information has been restated to reflect the stock splits. At TRV's Annual
Meeting of Stockholders on April 24, 1996, stockholders approved an increase
in the number of shares of common stock of TRV authorized for issuance from
500 million shares to 1.5 billion shares.

Certain reclassifications have been made to the prior year's financial
statements to conform to the current year's presentation.

Discontinued Operations
In January 1995 the sale of the group life and related businesses of The
Travelers Insurance Group Inc. (TIGI) to Metropolitan Life Insurance Company
(MetLife) was completed and also in January 1995, the group medical business
was exchanged for a 50% interest in The MetraHealth Companies, Inc.
(MetraHealth). The Company's interest in MetraHealth was sold on October 2,
1995 and through that date had been accounted for on the equity method. In
1995 the Company's discontinued operations reflect the results of the medical
insurance business not transferred, plus its equity interest in the earnings
of MetraHealth through the date of sale and the gain from the sale in January
1995 of the Company's group life insurance business. Included in net income
from discontinued operations for the third quarter of 1996 is the contingency
payment from the 1995 sale of MetraHealth. Revenues from discontinued
operations for the three months and nine months ended September 30, 1995
amounted to $222 million and $938 million, respectively.

Accounting Change
FAS 121. Effective January 1, 1996 the Company adopted Statement of Financial
Accounting Standards No. 121, "Accounting for the Impairment of Long-Lived
Assets and for Long-Lived Assets to Be Disposed Of" (FAS 121). This statement
establishes accounting standards for the impairment of long-lived assets and
certain identifiable intangibles to be disposed of. This statement requires a
write down to fair value when long-lived assets to be held and used are
impaired. The statement also requires that long-lived assets to be disposed
of (e.g. real estate held for sale) be


7
Notes to Condensed Consolidated Financial Statements (continued)

carried at the lower of cost or fair value less cost to sell, and does not
allow such assets to be depreciated. The adoption of this standard did not
have a material impact on the Company's financial condition, results of
operations or liquidity.

2. Acquisition
-----------

On April 2, 1996, Travelers/Aetna Property Casualty Corp. (TAP), an indirect
majority-owned subsidiary of the Company, purchased from Aetna Life and
Casualty Company (Aetna) all of the outstanding capital stock of The Aetna
Casualty and Surety Company (ACSC) and The Standard Fire Insurance Company
(SFIC) (collectively, Aetna P&C) for approximately $4.16 billion in cash. The
acquisition was accounted for under the purchase method of accounting and,
accordingly, the condensed consolidated financial statements include the
results of Aetna P&C's operations only from the date of acquisition. TAP also
owns The Travelers Indemnity Company (Travelers Indemnity) and is the primary
vehicle through which the Company engages in the property and casualty
insurance business.

To finance the $4.16 billion purchase price and transaction costs, and
capital contributions of $710 million to Aetna P&C, TAP borrowed $2.65
billion from a syndicate of banks under a five-year revolving credit facility
(the Credit Facility) and sold approximately 33 million shares of its Class A
Common Stock representing approximately 9% of its outstanding common stock
(at that time) to four private investors, including Aetna, for an aggregate
of $525 million. TIGI, a wholly owned subsidiary of the Company, acquired
approximately 328 million shares of Class B Common Stock of TAP in exchange
for contributing the outstanding capital stock of Travelers Indemnity and a
capital contribution of approximately $1.14 billion. In addition, TRV
purchased from TAP $540 million of Series Z Preferred Stock of TAP.
Approximately $18 million of the purchase price was funded through the
settlement of receivables from Aetna.

TRV funded its purchase of Series Z Preferred Stock of TAP and the capital
contribution made by TIGI from the issuance of $920 million of debt, and from
$760 million of cash on hand.

On April 23, 1996, TAP sold in a public offering approximately 39 million
shares of its Class A Common Stock, representing approximately 9.75% of its
outstanding common stock, for total proceeds of $928 million. On April 24,
1996, TAP sold in a public offering $500 million of 6 3/4% Notes due April
15, 2001 and $200 million of 7 3/4% Notes due April 15, 2026. On April 26,
1996, Travelers P&C Capital I, a subsidiary trust of TAP, issued $800 million
of 8.08% Trust Preferred Securities in a public offering. On May 10, 1996,
Travelers P&C Capital II, a subsidiary trust of TAP, issued $100 million of
8.00% Trust Preferred Securities in a public offering. These Trust Preferred
Securities, which are fully and unconditionally guaranteed by TAP, have a
liquidation value of $25 per Trust Preferred Security and are mandatorily
redeemable under certain circumstances. Dividends on the Trust Preferred
Securities have been classified as interest expense in the condensed
consolidated statement of income. The aggregate proceeds from the above
offerings of $2.528 billion together with the proceeds from the issuance by
TAP of approximately $700 million of commercial paper were used to repay in
full the borrowings under the credit facility and to redeem in full TAP's
Series Z Preferred Stock.

The assets and liabilities of Aetna P&C are reflected in the Condensed
Consolidated Statement of Financial Position at September 30, 1996 on a fully
consolidated basis at management's best estimate of their fair values, based
on currently available information. Evaluation and appraisal of assets and
liabilities is continuing, including: adjustments to investments; deferred
acquisition costs; financial guarantee obligations which the Company expects
to assume, designate as held for sale and actively


8
Notes to Condensed Consolidated Financial Statements (continued)

market; claims reserves to conform the accounting policy regarding
discounting to that historically used by the Company; liabilities for lease
and severance costs relating to a restructuring plan for the business
acquired; other assets and liabilities and related deferred income tax
amounts; and allocation of the purchase price may be adjusted. The excess of
the purchase price over the estimated fair value of net assets is
approximately $1.14 billion and will be amortized over 40 years.

During the second quarter of 1996 TAP recorded charges related to the
acquisition and integration of Aetna P&C. These charges resulted primarily
from anticipated costs of the merger and the application of TAP's strategies,
policies and practices to Aetna P&C reserves and include: $301.9 million
after tax and minority interest ($566.5 million before tax and minority
interest) in reserve increases, net of reinsurance, related primarily to
cumulative injury claims other than asbestos (CIOTA); and an $18.7 million
after tax and minority interest ($35 million before tax and minority
interest) provision for lease and severance costs of Travelers Indemnity
related to the restructuring plan for the merger. In addition the Company
recognized a gain of $363 million (before and after tax) from the issuance of
shares of Class A Common Stock by TAP and such gain is not reflected in the
pro forma financial information below.

The unaudited pro forma condensed results of operations presented below
assume the above transactions had occurred at the beginning of each of the
periods presented:

Nine Months Ended September 30,
-------------------------------------
Pro Forma 1996 1995
- ----------------------------------------------------------------------------

Revenues $17,163 $16,243
====== ======
Income from continuing operations $ 1,419 $ 781
====== ===
Net income $ 1,450 $ 870
====== ===
Net income per share:

Continuing operations $ 2.11 $ 1.13
==== ====

Net income $ 2.15 $ 1.27
==== ====

Excluding the charges discussed above associated with the acquisition of
Aetna P&C, which total $320.6 million after tax and minority interest, pro
forma income from continuing operations and net income would have been $1.74
billion and $1.77 billion, respectively, or $2.62 per share and $2.66 per
share, respectively, for the nine months ended September 30, 1996. Historical
results of Aetna P&C in the second quarter of 1995 include a charge of $750
million ($488 million after tax) representing an addition to
environmental-related claims reserves.

The unaudited pro forma condensed financial information is not necessarily
indicative either of the results of operations that would have occurred had
this transaction been consummated at the beginning of the periods presented
or of future operations of the combined companies.


9
Notes to Condensed Consolidated Financial Statements (continued)

3. Debt
----

Investment banking and brokerage borrowings consisted of the following:

(millions) September 30, 1996 December 31, 1995
--------- ------------------ -----------------
Commercial paper $2,604 $2,401
Uncollateralized borrowings 177 399
Collateralized borrowings - 155
-------- ------

$2,781 $2,955
===== =====

Investment banking and brokerage borrowings are short-term and include
commercial paper and collateralized and uncollateralized borrowings used to
finance Smith Barney Holdings Inc.'s (Smith Barney) operations, including the
securities settlement process. The collateralized and uncollateralized
borrowings bear interest at variable rates based primarily on the Federal
Funds interest rate. Smith Barney has a commercial paper program that
consists of both discounted and interest-bearing paper. In addition, Smith
Barney has substantial borrowing arrangements consisting of facilities that
it has been advised are available, but where no contractual lending
obligation exists.

Short-term borrowings consisted of commercial paper outstanding as follows:

(millions) September 30, 1996 December 31, 1995
--------- ------------------ -----------------
Travelers Group Inc. $ 151 $ -
Commercial Credit Company 1,829 1,394
Travelers/Aetna Property
Casualty Corp. 388 -
The Travelers Insurance Company 57 74
------ ------
$2,425 $1,468
===== =====

TRV, Commercial Credit Company (CCC), TAP and The Travelers Insurance Company
(TIC) issue commercial paper directly to investors. Each maintains unused
credit availability under its respective bank lines of credit at least equal
to the amount of its outstanding commercial paper. Each may borrow under its
revolving credit facilities at various interest rate options and compensates
the banks for the facilities through commitment fees.

TRV, CCC and TIC have an agreement with a syndicate of banks to provide $1.0
billion of revolving credit, to be allocated to any of TRV, CCC or TIC. The
participation of TIC in this agreement is limited to $250 million. The
revolving credit facility consists of a five-year revolving credit facility
which expires in 2001. Currently, $250 million is allocated to TRV, $650
million to CCC and $100 million to TIC. Under this facility TRV is required
to maintain a certain level of consolidated stockholders' equity (as defined
in the agreement). At September 30, 1996, this requirement was exceeded by
approximately $4.0 billion. In addition to the five-year revolving credit
facility, TRV, during the second quarter of 1996, entered into a 364-day
revolving credit and bid loan agreement with a bank to provide $75 million of
revolving credit. At September 30, 1996, there were no borrowings outstanding
under either facility.

CCC also has a committed and available revolving credit facility on a
stand-alone basis of $1.5 billion, which expires in 2001.


10
Notes to Condensed Consolidated Financial Statements (continued)

CCC is limited by covenants in its revolving credit agreements as to the
amount of dividends and advances that may be made to its parent or its
affiliated companies. At September 30, 1996, CCC would have been able to
remit $273 million to its parent under its most restrictive covenants.

As discussed in Note 2, during the first quarter of 1996 TAP entered into a
five-year revolving credit facility in the amount of $2.65 billion with a
syndicate of banks led by Citibank, N.A., Chemical Bank and Morgan Guaranty
Trust Company. This facility expires in March 2001 and was used to finance
the purchase of Aetna P&C. All borrowings under this facility have been
repaid in full and the amount of the facility was subsequently reduced to
$600 million, none of which is currently utilized. Under this facility TAP is
required to maintain a certain level of consolidated stockholders' equity (as
defined in the agreement). At September 30, 1996, this requirement was
exceeded by approximately $2.6 billion.

Long-term debt, including its current portion, consisted of the following:

(millions) September 30, 1996 December 31, 1995
--------- ------------------ -----------------
Travelers Group Inc. $2,004 $2,042
Commercial Credit Company 5,300 5,200
Smith Barney Holdings Inc. 2,016 1,875
Travelers/Aetna Property
Casualty Corp. 900 -
The Travelers Insurance Group Inc. 56 73
------- ------
$10,276 $9,190
====== =====

In December 1995, TRV, through a private placement, issued $100 million
principal amount of 6 1/4% Notes due December 1, 2005, and $100 million
principal amount of 7% Notes due December 1, 2025, substantially all of which
was exchanged for registered debt in June 1996.

During the first nine months of 1996, CCC issued $400 million and Smith
Barney issued $290 million of notes with varying interest rates and
maturities.

In addition to the borrowings discussed in Note 2, TAP during the third
quarter of 1996 sold in a public offering $200 million of 6 3/4% Notes due
September 1, 1999.

Smith Barney has a $1.0 billion revolving credit agreement with a bank
syndicate that extends through May 1999. In addition, Smith Barney has a $500
million 364-day revolving credit agreement that extends through May 1997. At
September 30, 1996, there were no borrowings outstanding under either
facility.

Smith Barney is limited by covenants in its revolving credit facility as to
the amount of dividends that may be paid to TRV. The amount of dividends
varies based upon, among other things, levels of net income of Smith Barney.
At September 30, 1996, Smith Barney would have been able to remit
approximately $590 million to TRV under its most restrictive covenants.

TIC is subject to various regulatory restrictions that limit the maximum
amount of dividends available to its parent without prior approval of the
Connecticut Insurance Department. A maximum of $506 million of statutory
surplus was available in 1996 for such dividends without Department approval,
of which $331 million has been paid to date.


11
Notes to Condensed Consolidated Financial Statements (continued)

4. TAP - Obligated Mandatorily Redeemable Preferred Securities of Subsidiary
-------------------------------------------------------------------------
Trusts
------

The sole assets of Travelers P&C Capital I and Travelers P&C Capital II are
Junior Subordinated Debt Securities of TAP. These debt securities are
eliminated in consolidation and at September 30, 1996 were as follows:

(in millions) Amount Interest Rate Maturity Date
------ ------------- -------------

Travelers P&C Capital I $800 8.08% April 30, 2036

Travelers P&C Capital II $100 8.00% May 15, 2036

5. Contingencies
-------------

Certain subsidiaries of TAP are in arbitration with underwriters at Lloyd's
of London (Lloyd's) in New York State to enforce reinsurance contracts with
respect to recoveries for certain asbestos claims. The dispute involves the
ability to aggregate asbestos claims under a market agreement between Lloyd's
and those subsidiaries or under the applicable reinsurance treaties.

On insurance contracts written many years ago, the Company continues to
receive claims asserting alleged injuries and damages from asbestos and other
hazardous and toxic substances. In relation to these claims, the Company
carries on a continuing review of its overall position, its reserving
techniques and reinsurance recoverables. In each of these areas of exposure,
the Company has endeavored to litigate individual cases and settle claims on
favorable terms. Given the vagaries of court coverage decisions, plaintiffs'
expanded theories of liability, the risks inherent in major litigation and
other uncertainties, it is not presently possible to quantify the ultimate
exposure or range of exposure represented by these claims to the Company's
financial condition, results of operations or liquidity. The Company believes
that it is reasonably possible that the outcome of the uncertainties
regarding environmental and asbestos claims could result in a liability
exceeding reserves by an amount that would be material to the Company's
operating results in a future period. However, it is not likely that these
claims will have a material adverse effect on the Company's financial
condition or liquidity.

In the ordinary course of business TRV and/or its subsidiaries are also
defendants or co-defendants in various litigation matters, other than
environmental and asbestos claims. Although there can be no assurances, the
Company believes, based on information currently available, that the ultimate
resolution of these legal proceedings would not be likely to have a material
adverse effect on the Company's results of operations, financial condition or
liquidity.


12
Item 2. MANAGEMENT'S DISCUSSION and ANALYSIS of FINANCIAL CONDITION
and RESULTS of OPERATIONS

Consolidated Results of Operations

Three Months Ended Nine Months Ended
September 30, September 30,
----------------------------------------
(In millions, except per share amounts) 1996 1995 1996 1995
- --------------------------------------------------------------------------------
Revenues $5,622 $4,290 $15,563 $12,422
====== ====== ======= =======

Income from continuing operations $561 $456 $1,657 $1,138
Income from discontinued operations 31 25 31 89
----- ----- ------ -------
Net income $592 $481 $1,688 $1,227
==== ==== ====== ======
Earnings per share*:
Continuing operations $0.84 $0.68 $2.49 $1.70
Discontinued operations 0.04 0.04 0.04 0.14
----- ----- ----- -----
Net income $0.88 $0.72 $2.53 $1.84
===== ===== ===== =====
Weighted average number of
common shares outstanding
and common stock equivalents* 639.0 636.4 637.2 633.9
===== ===== ===== =====

(*) On October 23, 1996, the Board of Directors declared a four-for-three split
in the Company's common stock, in the form of a 33 1/3% stock dividend,
payable on November 22, 1996 to shareholders of record on November 4, 1996.
In January 1996, the Company's Board of Directors declared a three-for-two
stock split in the form of a 50% stock dividend which was paid on May 24,
1996. Both splits combined are the equivalent of a two-for-one stock split.
Current and prior year information has been restated to reflect the stock
splits.

Acquisition

As discussed in Note 2 of Notes to the Condensed Consolidated Financial
Statements, on April 2, 1996, Travelers/Aetna Property Casualty Corp. (TAP), an
indirect majority-owned subsidiary of Travelers Group Inc. (TRV), completed the
acquisition of the domestic property and casualty insurance subsidiaries of
Aetna Life and Casualty Company (Aetna P&C) for approximately $4.16 billion in
cash. This acquisition was financed in part by the issuance by TAP of common
stock resulting in a minority interest in TAP of approximately 18%. The
acquisition was accounted for under the purchase method of accounting and,
accordingly, the condensed consolidated financial statements include the results
of Aetna P&C's operations only from the date of acquisition. TAP also owns The
Travelers Indemnity Company (Travelers Indemnity), and is the primary vehicle
through which TRV and its subsidiaries (collectively, the Company) engage in the
property and casualty insurance business.

Results of Operations

Consolidated income from continuing operations for the quarter ended September
30, 1996 was $561 million, and includes reported investment portfolio losses of
$15 million after tax and minority interest. This compares with income from
continuing operations of $456 million in the 1995 period, which included
reported investment portfolio gains of $33 million after tax. Excluding
portfolio gains and losses, income from continuing operations for the third
quarter of 1996 was 36% above the comparable period in 1995, primarily
reflecting improved performance at Smith Barney, Primerica Financial Services
(PFS), Travelers Life and Annuity and the inclusion of the property and casualty
business acquired from Aetna.


13
Income from continuing operations for the nine months ended September 30, 1996,
was $1.657 billion, compared to $1.138 billion in the 1995 period. Included in
the 1996 nine-month period are portfolio losses of $33 million after tax and
minority interest, charges for reserve adjustments and restructuring costs
related to the acquisition of Aetna's property casualty operations of $321
million after tax and minority interest, a $363 million after tax gain from the
sale of shares of Class A Common Stock by TAP (common stock offering) in the
second quarter of 1996, and a $26 million after tax gain from the disposition of
investment advisory affiliates, compared to portfolio gains of $19 million after
tax in the 1995 nine-month period. Excluding these items, income from continuing
operations for the first nine months of 1996 was 45% above the comparable period
in 1995.

The effective income tax rate for the nine months ended September 30, 1996 is
below the statutory rate of 35% due primarily to the nontaxability of the $363
million gain recognized from the sale of shares of Class A Common Stock by TAP.

Discontinued Operations

In January 1995 the sale of the group life and related businesses of The
Travelers Insurance Group Inc. (TIGI) to Metropolitan Life Insurance Company
(MetLife) was completed and also in January 1995, the group medical business was
exchanged for a 50% interest in The MetraHealth Companies, Inc. (MetraHealth).
The Company's interest in MetraHealth was sold on October 2, 1995 and through
that date had been accounted for on the equity method. In 1995 the Company's
discontinued operations reflect the results of the medical insurance business
not transferred, plus its equity interest in the earnings of MetraHealth through
the date of sale and the gain from the sale in January 1995 of the Company's
group life insurance business. Included in net income from discontinued
operations for the third quarter of 1996 is the contingency payment from the
1995 sale of MetraHealth. Revenues from discontinued operations for the three
months and nine months ended September 30, 1995 amounted to $222 million and
$938 million, respectively.

The following discussion presents in more detail each segment's performance.

Segment Results for the Three Months Ended September 30, 1996 and 1995
----------------------------------------------------------------------

Investment Services
Three Months Ended September 30,
--------------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Revenues Net income Revenues Net income
- --------------------------------------------------------------------------------
Smith Barney $1,889 $209 $1,771 $178
================================================================================

Smith Barney

Smith Barney reported net income of $209 million for the three months ended
September 30, 1996, compared to $178 million reported for the three months ended
September 30, 1995.


14
Smith Barney Revenues
Three Months Ended September 30,
-------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------
Commissions $ 498 $ 536
Investment banking 288 243
Principal trading 243 255
Asset management fees 343 272
Interest income, net* 106 93
Other income 29 31
- --------------------------------------------------------------------
Net revenues* $1,507 $1,430
====================================================================

* Net of interest expense of $382 million and $341 million for the three-month
period ended September 30, 1996 and 1995, respectively. Revenues included in
the condensed consolidated statement of income are before deductions for
interest expense.

Revenues, net of interest expense, increased 5% compared to 1995's third
quarter, reflecting increases in several categories. Commission revenues
decreased by 7% to $498 million in the 1996 third quarter from $536 million in
the 1995 period reflecting lower activity in listed and over-the-counter
securities and options. Investment banking revenues increased 19% to $288
million in the 1996 third quarter from $243 million in the 1995 period,
reflecting fee income from a high level of merger and acquisition advisory
activity, as well as strong volume in taxable fixed income underwriting.
Principal trading revenues totaled $243 million for the 1996 third quarter
compared to $255 million in the 1995 period reflecting a decline in equity
trading offset to an extent by an increase in municipal bond trading. Asset
management fees increased 26% to a record $343 million in the 1996 third quarter
from $272 million in the 1995 period. This increase is, to a great extent,
directly related to the increase in assets under management as well as bringing
in-house all of the administrative functions for proprietary mutual funds and
money market funds in the third quarter of 1995. Assets under management, at
September 30, 1996 reached a record $105.4 billion, up from $92.2 billion a year
ago. Assets under management are comprised of money market funds, mutual funds,
managed accounts and accounts managed by financial consultants. Net interest
income was $106 million in the 1996 third quarter, up 14% from $93 million in
the 1995 period primarily due to increased margin lending to clients and
increased taxable fixed income inventory positioning.

Total expenses, excluding interest, increased 3% to $1.165 billion in the 1996
third quarter from $1.128 billion in the 1995 period. This increase was driven
by higher production-related compensation and benefits expense and other
operating expenses. Expenses other than interest and employee compensation and
benefits were $321 million in the 1996 period compared to $298 million in the
1995 period. Smith Barney's ratio of non-compensation expenses to net revenues
was 21.3% for the third quarter of 1996 compared to 20.9% in the comparable 1995
period.

Smith Barney's business is significantly affected by the levels of activity in
the securities markets, which in turn are affected by the level and trend of
interest rates, the general state of the economy and the national and worldwide
political environments, among other factors. An increasing interest rate
environment could have an adverse impact on Smith Barney's businesses, including
commissions (which are linked in part to the economic attractiveness of
securities relative to time deposits) and investment banking (which is affected
by the relative benefit to corporations and public entities of issuing public
debt and/or equity versus other avenues for raising capital). Such effects,
however, could be at least partially offset by a strengthening U.S. economy that
would include growth in the business sector -- accompanied by an increase in the
demand for capital -- and an increase in the capacity of individuals to invest.
A decline in interest rates could favorably impact Smith Barney's business.
Smith Barney's asset management business provides a more predictable and steady
income stream than its other businesses. Smith Barney continues to maintain
tight expense controls which management believes will help the firm weather
periodic downturns in market conditions.


15
Smith Barney's principal business activities are, by their nature, highly
competitive and subject to various risks, particularly volatile trading markets
and fluctuations in the volume of market activity. While higher volatility can
increase risk, it can also increase order flow, which drives many of Smith
Barney's businesses. Other market and economic conditions, and the size, number
and timing of transactions may also impact net income. As a result, revenues and
profitability can vary significantly from year to year, and from quarter to
quarter.

Note 19 of Notes to the Consolidated Financial Statements included in the
Company's 1995 Annual Report describes Smith Barney's activities in derivative
financial instruments, which are used primarily to facilitate customer
transactions.

Assets Under Management

At September 30,
-----------------------
(billions) 1996 1995
------------------------------------------------------------

Smith Barney $105.4 $ 92.2

Travelers Life and Annuity (1) 21.4 21.9
------------------------------------------------------------
Total Assets Under Management (2) $126.8 $114.1
============================================================

(1) Part of the Life Insurance Services segment.
(2) Excludes assets under management at RCM Capital Management of $26.7 billion
in 1995 (sold in June 1996).

Consumer Finance Services
Three Months Ended September 30,
-----------------------------------------------
(millions) 1996 1995
- ---------------------------------------------------------------------------
Revenues Net income Revenues Net income
- ---------------------------------------------------------------------------

Consumer Finance Services $351 $54 $344 $65
===========================================================================

Earnings in the third quarter of 1996 were lower than the comparable period in
1995, as expected -- driven by a higher provision for loan losses.

Consumer finance receivables, net of unearned finance charges grew $275.1
million during the third quarter of 1996. This growth occurred primarily in real
estate and personal loans, and benefited from a $95 million bulk acquisition of
real estate loans as well as an increase in real estate loan volume of $111
million over last year's levels in the Company's 862 branch office network and
through Primerica Financial Services.

Personal loan volume in the 1996 third quarter was up substantially over the
prior year period and the 1996 second quarter. Travelers Bank credit card
outstandings declined $17.3 million, resulting from the sale of a non-strategic
portfolio, partially offset by strong credit card originations. At September 30,
1996, net receivables totaled a record $7.74 billion, an 8.3% increase over
September 30, 1995. While total interest margin increased from the 1995 period
due to the increase in the portfolio, average net interest margin declined 27
basis points reflecting a decline to 15.17% from 15.77% in the average yield
mainly due to the normal run off of older, higher yielding real estate loans and
growth in lower yielding first mortgage and other higher quality real estate
loans, partially offset by a decrease in cost of funds.


16
Delinquencies in excess of 60 days were 2.31% as of September 30, 1996 -- higher
than 2.18% at the end of the 1996 second quarter, and 1.97% at the end of the
third quarter of 1995. The charge-off rate remained relatively flat at 2.91%,
compared to the 1996 second quarter, but was higher than in the comparable 1995
period. This reflects a continued high level of personal bankruptcies throughout
the credit industry, a trend that has shown no indication of reversing itself.
Reserves as a percentage of net receivables remained at 2.92%, unchanged from
the 1996 second quarter.

As of, and for, the
Three Months Ended September 30,
----------------------------------
1996 1995
----------------------------------
Allowance for credit losses as % of
net outstandings 2.92% 2.64%

Charge-off rate for the period 2.91% 2.24%

60 + days past due on a contractual
basis as a % of gross consumer
finance receivables at quarter end 2.31% 1.97%

Life Insurance Services
Three Months Ended September 30,
----------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Revenues Net income Revenues Net income
- --------------------------------------------------------------------------------
Primerica Financial Services (1) $349 $ 68 $334 $ 61

Travelers Life and Annuity (2)(3) 573 78 667 95
- -------------------------------------------------------------------------------
Total Life Insurance Services $922 $146 $1,001 $156
===============================================================================

(1) Net income in 1995 includes $3 million of reported investment portfolio
gains.
(2) Net income includes $13 million of reported investment portfolio losses in
1996 and $27 million of reported investment portfolio gains in 1995.
(3) On September 29, 1995, the Company made a pro rata distribution to its
stockholders of Transport Holdings Inc., which, at the time of distribution,
was the indirect owner of the business of Transport Life Insurance Company
(Transport Life). Revenues and net income of Transport Life in the 1995
quarter amounted to $62 million and $3 million, respectively.

Primerica Financial Services

Earnings before portfolio gains for the third quarter of 1996 increased 17% to
$68 million from $58 million in the 1995 third quarter, reflecting significantly
higher sales of mutual funds and consumer loans as well as continued growth in
life insurance in force. Earnings also benefited from ongoing expense controls.

Face amount of new term life insurance sales was $12.6 billion in the third
quarter of 1996, equal to the prior year period. Life insurance in force reached
$357.2 billion at September 30, 1996, up from $344.7 billion at September 30,
1995, and continued to reflect good policy persistency.

Sales of mutual funds (at net asset value) were $557 million for the third
quarter of 1996, a 42% increase over third quarter 1995 sales of $392 million,
reflecting strong customer demand in the U.S. and Canada.


17
Nearly 40% of U.S. sales were from the Smith Barney products, predominantly the
Concert Series(sm), which PFS first introduced to its market in March 1996. Net
receivables from $.M.A.R.T.(sm) and $.A.F.E.(sm) consumer loans continued to
advance to $1.40 billion at the end of the third quarter of 1996, up 6% from
$1.33 billion at the end of the 1996 second quarter and up 14% from $1.23
billion in the comparable 1995 period. Earnings and assets relating to these
consumer loans are included in the Consumer Finance segment. The PFS Secure home
and auto insurance products -- issued through TAP -- continue to experience
growth in applications and policies, and as of September 30, 1996, had been
introduced in 26 states and sold through 5,425 agents licensed to sell the
product.

Travelers Life and Annuity

Travelers Life and Annuity consists of annuity, life and health products
marketed by The Travelers Insurance Company (TIC) under the Travelers name and,
during 1995, the individual accident and health operations of Transport Life
(through the date of the spin-off). Among the range of products offered are
individual universal and term life and long-term care insurance, payout
annuities and fixed and variable deferred annuities to individuals and small
businesses and group pension deposit products, including guaranteed investment
contracts and annuities for employer-sponsored retirement and savings plans.
These products are primarily marketed through The Copeland Companies (Copeland),
an indirect wholly owned subsidiary of TIC, Smith Barney Financial Consultants
and a core group of approximately 500 independent agencies. The majority of the
annuity business and a substantial portion of the life business written by
Travelers Life and Annuity is accounted for as investment contracts, with the
result that the premium deposits collected are not included in revenues.

Earnings before portfolio losses increased 33% to $91 million in the third
quarter of 1996, from $68 million in the third quarter of 1995. Improved
earnings were largely driven by strong investment income, reflecting
repositioning of the investment portfolio over the past year. The earnings
increase related to the higher capital base, which benefited from the
reinvestment of the proceeds from the sale of the Company's interest in
MetraHealth in the 1995 fourth quarter, was partially offset by the loss of
earnings from Transport Life, which was spun-off to TRV stockholders in
September 1995. Also offsetting this increase were higher expenses, a portion of
which relates to higher corporate expense allocations subsequent to the TAP
common stock offering. Earnings growth attributable to strong sales of recently
introduced products -- including less capital-intensive variable life insurance
and annuities -- was partially offset by the gradual decline in the amount of
higher margin business written several years ago.

For deferred annuities, net written premiums and deposits were $477.7 million in
the third quarter of 1996, up 20% from $398.2 million in the 1995 third quarter.
Total deferred annuity policyholder account balances and benefit reserves at
September 30, 1996 were $12.6 billion compared to $10.9 billion at September 30,
1995. Sales of the annuity and single premium variable life products distributed
by Smith Barney Financial Consultants were up 32% in the third quarter of 1996.
In addition, annuity sales in the 1996 third quarter at Copeland grew 13% over
the comparable 1995 quarter.

Payout and group annuity policyholder account balances and reserves declined to
$11.2 billion at September 30, 1996, from $12.5 billion at September 30, 1995,
reflecting run-off of low margin guaranteed investment contracts written in
prior years. Net premiums and deposits (excluding those of affiliates) more than
doubled to $299 million in the third quarter of 1996 from $142.1 million in the
third quarter of 1995 reflecting significantly higher sales of variable rate
guaranteed investment contracts.

Face amount of individual life insurance issued during the third quarter of 1996
was $1.7 billion, up from $1.5 billion in the third quarter of 1995, excluding
Transport Life, bringing total life insurance in force to $50.0 billion at
September 30, 1996. Net written premiums and deposits for individual life
insurance were $71.5 million, up 20% in the third quarter of 1996, compared to
$59.8 million in the third quarter


18
of 1995, excluding Transport Life. This increase primarily reflects sales of
Vintage Life(sm), the single premium universal life product introduced to Smith
Barney Financial Consultants in September 1995.

Net written premiums for the growing long-term care insurance line, excluding
Transport Life, were $34.4 million in the third quarter of 1996, compared to
$22.8 million in the third quarter of 1995.

Property & Casualty Insurance Services

Three Months Ended September 30,
---------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Net Net
Revenues income Revenues income
(loss) (loss)
- --------------------------------------------------------------------------------
Commercial (1) (2) $1,669 $203 $ 820 $ 98

Personal (1) (3) 781 72 376 32

Financing costs and other (1) 2 (28) - -

Minority interest - (44) - -
- --------------------------------------------------------------------------------
Total Property & Casualty
Insurance Services $2,452 $203 $1,196 $130
================================================================================

(1) Before minority interest.
(2) Net income includes $18 million of reported investment portfolio gains in
1995.
(3) Net income includes $1 million and $5 million of reported investment
portfolio gains in 1996 and 1995, respectively.

The following segment earnings include the property and casualty operations of
Aetna P&C for periods subsequent to April 2, 1996. Certain production statistics
related to Aetna P&C operations are provided for comparative purposes for
periods prior to April 2, 1996 and are not reflected in such prior period
revenues or operating results.

Commercial Lines

Earnings before portfolio gains/losses increased 155% to $203 million in the
third quarter of 1996 from $80 million in the third quarter of 1995, primarily
reflecting the acquisition of Aetna P&C, the emerging benefits of expense
reduction initiatives associated with the integration of the two companies and
strong investment income.

Catastrophe losses in the 1996 third quarter, after taxes and reinsurance were
$16 million, primarily associated with Hurricane Fran, compared with an
insignificant amount in the 1995 third quarter.

Commercial Lines net written premiums for the third quarter of 1996 totaled
$1.217 billion, up $621 million from $596 million for the third quarter of 1995,
reflecting the acquisition of Aetna P&C, offset somewhat by the highly
competitive conditions in the marketplace and the Company's continuing focus on
profitability. The Commercial Lines marketplace continues to be highly
competitive, although the broader industry and product line expertise of the
combined company contributed to solid performance in the specialty and small
accounts market segments. Premium equivalents for the third quarter of 1996 were
$470 million compared to $705 million for the third quarter of 1995, reflecting
a highly competitive marketplace combined with a depopulation of involuntary
pools as the loss experience of workers' compensation improves and insureds move
to voluntary markets. Premium equivalents, which are


19
associated largely with National Accounts, represent estimates of premiums that
customers would have been charged under a fully insured arrangement and do not
represent actual premium revenues.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Commercial Lines net written premiums for
the third quarter of 1996 totaled $1.217 billion, compared to $1.254 billion for
the third quarter of 1995. On the same combined total basis premium equivalents
for the third quarter of 1996 totaled $470 million, compared to $851 million for
the third quarter of 1995. The decrease in premium equivalents reflects a
depopulation of involuntary pools as the loss experience of workers'
compensation improves and insureds move to voluntary markets, combined with a
highly competitive marketplace.

A significant component of Commercial Lines is National Accounts, which works
with national brokers and regional agents providing insurance coverages and
services, primarily workers' compensation, mainly to large corporations.
National Accounts net written premiums of $241 million for the third quarter of
1996 increased $49 million from the third quarter of 1995. This increase
reflects the acquisition of Aetna P&C, partially offset by an ongoing shift from
risk-bearing business into non risk-bearing business and the competitive
marketplace. National Accounts premium equivalents of $452 million for the third
quarter of 1996 were $242 million below the third quarter of 1995. The decrease
in premium equivalents reflects a depopulation of involuntary pools as the loss
experience of workers' compensation improves and insureds move to voluntary
markets, combined with a highly competitive marketplace, slightly offset by the
ongoing shift from risk-bearing business into non risk-bearing business.

For the 1996 third quarter, National Accounts new business, including both
premiums and premium equivalents, was $70 million compared to $89 million for
the third quarter of 1995. This decrease is due to the highly competitive
marketplace. National Accounts renewed business for the third quarter of 1996 of
$373 million decreased $125 million below the 1995 levels, reflecting the
National Accounts policy of maintaining its product pricing and underwriting
standards in a highly competitive pricing environment as insurers compete to
retain business. The National Accounts business retention ratio was 75% for the
third quarter of 1996 and 93% for the third quarter of 1995.

Commercial Accounts serves mid-sized businesses through a network of independent
agencies and brokers. Commercial Accounts net written premiums were $451 million
in the 1996 third quarter compared to $194 million in the 1995 third quarter and
premium equivalents were $18 million in the 1996 third quarter, $7 million above
the 1995 third quarter. These increases reflect the acquisition of Aetna P&C,
marginally offset by the highly competitive market, where Commercial Accounts
has continued to be more selective in renewal activity. Programs designed to
leverage underwriting experience in specific industries have demonstrated
continued growth. For the third quarter of 1996, new premium and premium
equivalent business in Commercial Accounts was $125 million compared to $69
million in the 1995 third quarter, reflecting the acquisition of Aetna P&C. The
Commercial Accounts business retention ratio was 77% for the third quarter of
1996 and 1995. Commercial Accounts continues to focus on the retention of
existing business while maintaining its product pricing standards and its
selective underwriting policy.

Select Accounts serves small businesses through a network of independent
agencies. Select Accounts net written premiums of $345 million for the third
quarter of 1996 were $213 million above the third quarter 1995 premium levels,
reflecting the acquisition of Aetna P&C. New premium business in Select Accounts
was $82 million in the 1996 third quarter compared to $57 million in the 1995
third quarter, which was due to the acquisition of Aetna P&C. The Select
Accounts business retention ratio was 79% in the 1996 third quarter compared to
72% in the comparable 1995 period, reflecting the broader industry and product
line expertise of the combined company.


20
Specialty Accounts addresses unique risks that typically require specialized
underwriting. Specialty Accounts net written premiums were $180 million in the
1996 third quarter compared to $77 million in the 1995 third quarter. The growth
is primarily attributable to the acquisition of the Aetna P&C Bond business.

The statutory combined ratio for Commercial Lines in the third quarter of 1996
was 109.0% compared to 105.6% in the third quarter of 1995. The GAAP combined
ratio for Commercial Lines in the third quarter of 1996 was 107.4% compared to
103.9% in the third quarter of 1995.

The GAAP combined ratio for Commercial Lines differs from the statutory combined
ratio primarily due to the gross up for GAAP reporting purposes of revenues and
expenses related to service business, including servicing of residual market
pools and deductible policies.

The increases in the 1996 third quarter statutory and GAAP combined ratios for
Commercial Lines were primarily attributable to the inclusion in 1996 of Aetna
P&C's results. Aetna P&C has historically had a higher underwriting expense
ratio, partially offset by a lower loss ratio, which reflects the mix of
business including the favorable effect of the lower loss ratio of the Bond
business. In addition, losses from Hurricane Fran increased the 1996 statutory
and GAAP combined ratios by 2.1 and 1.9 percentage points, respectively.

Personal Lines

Earnings before portfolio gains/losses increased 163% to $71 million in the
third quarter of 1996 from $27 million in the second quarter of 1995. Operating
earnings included the impact of catastrophe losses, after taxes and reinsurance,
of $20 million in the third quarter of 1996, primarily associated with Hurricane
Fran, compared to $5 million in the comparable 1995 period. The improvement in
operating earnings reflects the acquisition of Aetna P&C and the emerging
benefits of expense reductions associated with the merger, strong net investment
income, and continued favorable prior year loss reserve development in personal
auto lines.

Net written premiums in the 1996 third quarter were $668 million, compared to
$305 million in the third quarter of 1995. This improvement reflects the
acquisition of Aetna P&C.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Personal Lines net written premiums for the
third quarter of 1996 totaled $668 million compared to $655 million for the
third quarter of 1995. Excluding the effect of changes in reinsurance coverage,
both automobile and homeowners lines grew modestly. This underlying strength
reflected growth in target markets, partially offset by reductions due to
catastrophe management strategies.

The statutory combined ratio for Personal Lines in the third quarter of 1996 was
102.5% compared to 104.8% in the 1995 third quarter. The GAAP combined ratio for
Personal Lines in the third quarter of 1996 was 98.4% compared to 103.3% in the
1995 third quarter. The decrease in the combined ratios in 1996 was due to the
favorable loss experience in personal auto lines and expense reductions,
partially offset by the higher level of catastrophe losses.

Financing Costs and Other

The primary component for the 1996 third quarter was interest expense of $26
million after tax, reflecting financing costs associated with the acquisition of
Aetna P&C.


21
Corporate and Other
Three Months Ended September 30,
------------------------------------------------
(millions) 1996 1995
- -------------------------------------------------------------------------------
Net income Net income
Revenues (expense) Revenues (expense)
- -------------------------------------------------------------------------------

Total Corporate and Other(1) $8 $(51) $(22) $(73)
===============================================================================

(1) Net income (expense) includes $3 million and $20 million of reported
investment portfolio losses in 1996 and 1995, respectively.

Lower staff expenses in the third quarter of 1996 compared to the third quarter
of 1995 were partially offset by interest expense on a higher level of corporate
borrowings in the third quarter of 1996.

Segment Results for the Nine Months Ended September 30, 1996 and 1995
---------------------------------------------------------------------

The overall operating trends for the nine months ended September 30, 1996 and
1995 were substantially the same as those of the third quarter periods except as
noted below.

Investment Services
Nine Months Ended September 30,
--------------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Revenues Net income Revenues Net income
- --------------------------------------------------------------------------------
Smith Barney $5,816 $663 $4,987 $413
================================================================================

Smith Barney Revenues
Nine Months Ended September 30,
-------------------------------
(millions) 1996 1995
- ------------------------------------------------------------------
Commissions $1,680 $1,475
Investment banking 864 585
Principal trading 786 762
Asset management fees 991 751
Interest income, net* 301 282
Other income 100 103
- ------------------------------------------------------------------
Net revenues* $4,722 $3,958
==================================================================

* Net of interest expense of $1,094 million and $1,029 million for the
nine-month period ended September 30, 1996 and 1995, respectively. Revenues
included in the condensed consolidated statement of income are before
deductions for interest expense.

Revenues, net of interest expense, increased 19% compared to 1995's first nine
months. Commission revenues increased by 14% to $1.68 billion in the 1996 first
nine months from $1.475 billion in the 1995 period. The increase reflects strong
activity in over-the-counter and listed securities as well as increased mutual
fund sales. Investment banking revenues increased 48% to $864 million in the
1996 first nine months from $585 million in the 1995 period, reflecting strong
volume in equity, high yield,


22
corporate debt, public finance and taxable fixed income underwritings as well as
fee income from merger and acquisition advisory activity. Principal trading
revenues of $786 million for the 1996 first nine months increased 3% over the
1995 period and showed particular strength in over-the-counter equities and was
partially offset by a decline in municipal and taxable fixed income trading.
Asset management fees were $991 million in the 1996 first nine months compared
to $751 million in the 1995 period. Net interest income was $301 million in the
1996 first nine months, up 7% from $282 million in the 1995 period.

Total expenses, excluding interest, increased 12% to $3.636 billion in the 1996
first nine months from $3.247 billion in the 1995 period. This increase was
driven by higher production-related compensation and benefits expense and other
operating expenses. Expenses other than interest and employee compensation and
benefits were $981 million in the 1996 period compared to $888 million in the
1995 period. Smith Barney's ratio of non-compensation expenses to net revenues
was 20.8% for the first nine months of 1996 compared to 22.4% in the comparable
1995 period.

Consumer Finance Services
Nine Months Ended September 30,
-------------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Revenues Net income Revenues Net income
- --------------------------------------------------------------------------------

Consumer Finance Services(1) $1,047 $171 $1,006 $181
================================================================================

(1) Net income in 1996 includes a portion of the gain ($.7 million) from the
disposition of RCM Capital Management, a California Limited Partnership
(RCM).

The average yield on the portfolio for the first nine months of 1996 was 15.33%
compared to 15.59% in the comparable 1995 period. Net interest margin, at 8.72%,
was about even with the prior year's first nine months. The charge-off rate was
2.90% for the first nine months of 1996, compared to 2.18% for the first nine
months of 1995.

Life Insurance Services
Nine Months Ended September 30,
---------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------

Revenues Net income Revenues Net income
- --------------------------------------------------------------------------------

Primerica Financial Services (1) $1,058 $209 $1,009 $186

Travelers Life and Annuity (2)(3) 1,699 241 1,872 214
- --------------------------------------------------------------------------------

Total Life Insurance Services $2,757 $450 $2,881 $400
================================================================================

(1) Net income includes $6 million and $15 million of reported investment
portfolio gains in 1996 and 1995, respectively, and in 1996 a portion of the
gain ($4 million) from the disposition of RCM.

(2) Net income includes $22 million of reported investment portfolio losses in
1996 and $7 million of reported investment portfolio gains in 1995.

(3) On September 29, 1995, the Company made a pro rata distribution to its
stockholders of Transport Holdings Inc., which, at the time of distribution,
was the indirect owner of the business of Transport Life. Revenues and net
income of Transport Life in the 1995 period amounted to $196 million and $17
million, respectively.


23
Primerica Financial Services

Face amount of new term life insurance sales was $38.9 billion in the first nine
months of 1996, compared to $39.5 billion in the prior year period. Sales of
mutual funds (at net asset value) were $1.761 billion for the first nine months
of 1996, up from sales of $1.123 billion in the first nine months of 1995.

Travelers Life and Annuity

For deferred annuities, net written premiums and deposits were $1.475 billion in
the first nine months of 1996, up 30% from $1.134 billion in the 1995 period.

In the payout and group annuity business, net written premiums and deposits were
$962.7 million in the 1996 first nine months, compared to $759.5 million in the
1995 first nine months (which excludes deposits of $60 million in the third
quarter of 1996 and $200 million in the first quarter of 1995 related to the
transfer in-house of pension fund assets of an affiliate, previously managed
externally).

Face amount of individual life insurance issued during the first nine months of
1996 was $4.9 billion, up from $4.5 billion in the first nine months of 1995,
excluding Transport Life. Net written premiums and deposits for individual life
insurance were $215.8 million, up 19% in the first nine months of 1996, compared
to $181.0 million in the first nine months of 1995, excluding Transport Life.

Net written premiums for the growing long-term care insurance line, excluding
Transport Life, were $92.9 million in the first nine months of 1996, compared to
$63.1 million in the first nine months of 1995.

Property & Casualty Insurance Services

Nine Months Ended September 30,
-------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Net Net
Revenues income Revenues income
(loss) (loss)
- --------------------------------------------------------------------------------

Commercial (1) (2) $3,919 $ 60 $2,446 $240

Personal (1) (3) 1,904 145 1,097 80

Financing costs and other (1) 9 (58) - -

Minority interest - - - -
- --------------------------------------------------------------------------------
Total Property & Casualty
Insurance Services $5,832 $147 $3,543 $320
================================================================================

(1) Before minority interest.
(2) Net income includes $11 million of reported investment portfolio losses in
1996 and $15 million of reported investment portfolio gains in 1995, and
$383 million of charges in 1996 related to the acquisition of Aetna P&C.
(3) Net income includes $4 million of reported investment portfolio losses in
1996 and $2 million of reported investment portfolio gains in 1995, and $8
million of charges in 1996 related to the acquisition of Aetna P&C.


24
As previously indicated, TAP incurred charges during the second quarter of 1996
related to the acquisition and integration of Aetna P&C. These charges resulted
primarily from anticipated costs of the merger and the application of TAP's
strategies, policies and practices to Aetna P&C reserves. The charges include:

o $301.9 million after tax and minority interest ($566.5 million before tax
and minority interest) in reserve increases, net of reinsurance, related
primarily to cumulative injury claims other than asbestos (CIOTA)

o $18.7 million after tax and minority interest ($35 million before tax and
minority interest) provision for lease and severance costs of Travelers
Indemnity related to the restructuring plan for the merger

Commercial Lines

Commercial Lines net written premiums for the first nine months of 1996 totaled
$2.957 billion (excluding a one-time adjustment associated with a reinsurance
transaction), up $1.215 billion compared to $1.742 billion for the first nine
months of 1995, reflecting the acquisition on April 2, 1996 of Aetna P&C, offset
in part by the highly competitive conditions in the Commercial Lines marketplace
and the Company's continuing focus on profitability. Premium equivalents for the
first nine months of 1996 totaled $1.986 billion, down $277 million from $2.263
billion for the first nine months of 1995, reflecting the competitive
environment.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Commercial Lines net written premiums for
the first nine months of 1996 totaled $3.541 billion, compared to $3.937 billion
for the first nine months of 1995, reflecting the highly competitive conditions
in the Commercial Lines marketplace and the Company's continuing focus on
profitability. In addition, Commercial Lines continues to re-evaluate its
exposure to certain segments of the middle market. On the same combined total
basis premium equivalents for the first nine months of 1996 totaled $2.102
billion, compared to $2.757 billion for the first nine months of 1995. The
decrease in premium equivalents reflects a depopulation of involuntary pools as
the loss experience of workers' compensation improves and insureds move to
voluntary markets, combined with a highly competitive marketplace.

National Accounts net written premiums for the 1996 first nine months were $616
million (excluding a one-time adjustment associated with a reinsurance
transaction) compared to $514 million in the 1995 first nine months. National
Accounts premium equivalents of $1.940 billion for the 1996 first nine months
compared to $2.231 billion in the first nine months of 1995. In the 1996 first
nine months, National Accounts new business, including both premiums and premium
equivalents, was $298 million compared to $345 million in the 1995 period.
National Accounts renewed business including both premiums and premium
equivalents for the first nine months of 1996 was $1.707 billion compared to
$1.639 billion in the 1995 period. National Accounts business retention ratio
was 81% for the first nine months of 1996 compared to 84% for the first nine
months of 1995.

Commercial Accounts net written premiums were $1.033 billion in the 1996 first
nine months compared to $564 million in the 1995 first nine months and premium
equivalents were $46 million, compared to $32 million in the 1995 period. For
the first nine months of 1996, new premium and equivalent business in Commercial
Accounts was $252 million compared to $205 million in the 1995 period. The
Commercial Accounts business retention ratio was 71% in the 1996 first nine
months, compared to 76% in the comparable 1995 period.

Select Accounts net written premiums of $855 million for the first nine months
of 1996 were $446 million above the first nine months of 1995 premium levels.
New premium business in Select Accounts was $198 million in the 1996 first nine
months compared to $117 million in the 1995 period. The Select


25
Accounts business retention ratio was 78% in the 1996 first nine months compared
to 75% in the comparable 1995 period.

Specialty Accounts net written premiums of $454 million in the 1996 first nine
months compared to $256 million in the 1995 period.

The statutory combined ratio for Commercial Lines for the first nine months of
1996 was 131.9% compared to 108.3% in the first nine months of 1995. The GAAP
combined ratio for Commercial Lines for the first nine months of 1996 was 126.4%
compared to 106.1% in the comparable 1995 period.

The increase in the first nine months of 1996 statutory and GAAP combined ratios
for Commercial Lines compared to the first nine months of 1995 is primarily
attributable to the charges taken in the second quarter of 1996 related to the
acquisition and integration of Aetna P&C. Excluding these amounts, the statutory
and GAAP combined ratios for the nine months ended September 30, 1996 would have
been 109.9% and 107.6%, respectively. The increase in the first nine months of
1996 statutory and GAAP combined ratios excluding acquisition-related charges
compared to the first nine months of 1995 statutory and GAAP combined ratios is
generally due to the inclusion in 1996 of Aetna P&C results. Aetna P&C has
historically had a higher underwriting expense ratio, partially offset by a
lower loss ratio, which reflects the mix of business including the favorable
effect of the lower loss ratio of the Bond business. In addition, losses from
Hurricane Fran increased the 1996 statutory and GAAP combined ratios by 0.9 and
0.8 percentage points, respectively.

Personal Lines

Net written premiums in the first nine months of 1996 were $1.685 billion,
compared to $978 million in the first nine months of 1995. This improvement
primarily reflects the acquisition of Aetna P&C and, to a lesser extent, growth
in target markets, marginally offset by reductions due to catastrophe management
strategies.

On a combined total basis including Aetna P&C (for periods prior to April 2,
1996 for comparative purposes only), Personal Lines net written premiums for the
first nine months of 1996 totaled $2.001 billion, compared to $1.886 billion for
the first nine months of 1995. Excluding the effect of changes in reinsurance
coverage, both automobile and homeowners lines grew modestly. This underlying
strength reflected growth in target markets, partially offset by reductions due
to catastrophe management strategies.

The statutory combined ratio for Personal Lines for the first nine months of
1996 was 102.1% compared to 103.7% in the 1995 first nine months. The GAAP
combined ratio for Personal Lines in the first nine months of 1996 was 99.6%
compared to 101.0% in the comparable 1995 period.

The decrease in the combined ratios in 1996 was due to the favorable loss
experience in personal auto lines and expense reductions, partially offset by
the higher level of catastrophe losses, which after tax and reinsurance were
$52 million for the first nine months of 1996 compared to $8 million in the
1995 period.

Financing Costs and Other

The primary component for the 1996 nine months was interest expense of $51
million after tax, reflecting financing costs associated with the acquisition of
Aetna P&C.

Environmental Claims

The Company's reserves for environmental claims are not established on a
claim-by-claim basis. An aggregate bulk reserve is carried for all of the
Company's environmental claims that are in the dispute


26
process. This bulk reserve is established and adjusted based upon the aggregate
volume of in-process environmental claims and the Company's experience in
resolving such claims. Until the dispute is resolved, the estimated amounts for
disputed coverage claims are carried in bulk reserve. At September 30, 1996,
approximately 20% of the net environmental loss reserve (i.e., approximately
$250 million) is case reserves. The balance, approximately 80% of the net
aggregate reserve (i.e. approximately $1.026 billion), is carried in a bulk
reserve together with incurred but not yet reported environmental claims for
which the Company has not received any specific claims.

The following table displays activity for environmental losses and loss expenses
and reserves for the nine months ended September 30, 1996 and 1995.

Environmental Losses Nine Months Ended Nine Months Ended
(millions) September 30, 1996 September 30, 1995
------------------ ------------------

Beginning reserves:
Direct $ 454 $ 482
Ceded (50) (11)
------ -----
Net 404 471
Acquisition of Aetna P&C:
Direct 938 -
Ceded (24) -
Incurred losses and loss expenses:
Direct 82 110
Ceded (31) (61)
Losses paid:
Direct 113 136
Ceded (20) (22)
Ending reserves:
Direct 1,361 456
Ceded (85) (50)
------ -----
Net $1,276 $ 406
====== =====

Asbestos Claims

At September 30, 1996, approximately 25% of the net aggregate reserve (i.e.,
approximately $265 million) is case reserves. The balance, approximately 75%
(i.e., approximately $795 million) of the net asbestos reserves, represents
incurred but not yet reported losses.


27
The following table displays activity for asbestos losses and loss expenses and
reserves for the nine months ended September 30, 1996 and 1995.

Asbestos Losses Nine Months Ended Nine Months Ended
(millions) September 30, 1996 September 30, 1995
------------------ ------------------
Beginning reserves:
Direct $ 695 $702
Ceded (293) (319)
------ ----
Net 402 383
Acquisition of Aetna P&C:
Direct 776 -
Ceded (116) -
Incurred losses and loss expenses:
Direct 83 98
Ceded (8) (68)
Losses paid:
Direct 135 77
Ceded (58) (71)
Ending reserves:
Direct 1,419 723
Ceded (359) (316)
------ ----
Net $1,060 $407
====== ====

In relation to these asbestos and environmental-related claims, the Company
carries on a continuing review of its overall position, its reserving techniques
and reinsurance recoverables. In each of these areas of exposure, the Company
has endeavored to litigate individual cases and settle claims on favorable
terms. Given the vagaries of court coverage decisions, plaintiffs' expanded
theories of liability, the risks inherent in major litigation and other
uncertainties, it is not presently possible to quantify the ultimate exposure or
range of exposure represented by these claims to the Company's financial
condition, results of operations or liquidity. The Company believes that it is
reasonably possible that the outcome of the uncertainties regarding
environmental and asbestos claims could result in a liability exceeding the
reserves by an amount that would be material to operating results in a future
period. However, it is not likely these claims will have a material adverse
effect on the Company's financial condition or liquidity.

Cumulative Injury Other Than Asbestos (CIOTA)

Cumulative injury other than asbestos (CIOTA) claims are generally submitted to
the Company under general liability policies and often involve an allegation by
a claimant against an insured that the claimant has suffered injuries as a
result of long-term or continuous exposure to harmful products or substances.
Such harmful products or substances include, but are not limited to, lead paint,
pesticides, pharmaceutical products, silicone-based personal products, solvents
and other deleterious substances.

Due to claimants' allegations of long-term bodily injury in CIOTA claims,
numerous complex issues regarding such claims are presented. The claimant's
theories of liability must be evaluated, evidence pertaining to a causal link
between injury and exposure to a substance must be reviewed, the potential role
of other causes of injury must be analyzed, the liability of other defendants
must be explored, and assessment of a claimant's damages must be made and the
law of the jurisdiction must be applied. In addition, the Company must review
the number of policies issued by the Company to the insured and whether such
policies are triggered by the allegations, the terms and limits of liability of
such policies, the obligations of other insurers to respond to the claim, and
the applicable law in each jurisdiction.


28
For these reasons, the Company has long considered CIOTA to be a separate and
distinct type of claim which requires special handling. Approximately 10 years
ago the Company established a separate department to focus on CIOTA claims that
has enabled it to better estimate CIOTA liabilities based on historical data.

To the extent disputes exist between the Company and a policyholder regarding
the coverage available for CIOTA claims, the Company resolves the disputes,
where feasible, through settlements with the policyholder or through coverage
litigation. Generally, the terms of a settlement agreement set forth the nature
of the Company's participation in resolving CIOTA claims and the scope of
coverage to be provided by the Company and contain the appropriate indemnities
and hold harmless provisions to protect the Company. These settlements generally
eliminate uncertainties for the Company regarding the risks extinguished,
including the risk that losses would be greater than anticipated due to evolving
theories of tort liability or unfavorable coverage determinations. This approach
also has the effect of determining losses at a date earlier than would have
occurred in the absence of such settlement agreements. On the other hand, in
cases where future developments are favorable to insurers, this approach could
have the effect of resolving claims for amounts in excess of those that would
ultimately have been paid had the claims not been settled in this manner. No
inference should be drawn that because of the Company's method of dealing with
CIOTA claims, its reserves for such claims are more conservatively stated than
those of other insurers.

Aetna P&C did not distinguish CIOTA from other general liability claims or treat
CIOTA claims as a special class of claims. In addition, there were substantial
differences in claims approach and resolution between the Company and Aetna P&C
regarding CIOTA claims.

During the second quarter, the Company completed its review of Aetna P&C's
exposure to CIOTA claims in order to determine an appropriate level of reserves
using the Company's approach as described above. Based on the results of that
review, the Company's general liability insurance reserves were increased $360
million, net of reinsurance ($191.9 million after tax and minority interest).

Corporate and Other
Nine Months Ended September 30,
----------------------------------------------
(millions) 1996 1995
- --------------------------------------------------------------------------------
Net income Net income
Revenues (expense) Revenues (expense)
- --------------------------------------------------------------------------------
Net expenses (1) $(158) $(176)

Net gain (loss) on sale of 384 -
subsidiaries and affiliates
- --------------------------------------------------------------------------------
Total Corporate and Other $111 $226 $5 $(176)
================================================================================

(1) Net income (expense) includes $8 million and $20 million of reported
investment portfolio losses in 1996 and 1995, respectively.

Lower staff expenses in the first nine months of 1996 compared to the first nine
months of 1995 were partially offset by interest expense on a higher level of
corporate borrowings.


29
Liquidity and Capital Resources

TRV services its obligations primarily with dividends and other advances that it
receives from subsidiaries. The subsidiaries' dividend-paying abilities are
limited by certain covenant restrictions in bank and/or credit agreements and/or
by regulatory requirements. TRV believes it will have sufficient funds to meet
current and future commitments. Each of TRV's major operating subsidiaries
finances its operations on a stand-alone basis consistent with its
capitalization and ratings.

Travelers Group Inc. (TRV)

TRV issues commercial paper directly to investors and maintains unused credit
availability under committed revolving credit agreements at least equal to the
amount of commercial paper outstanding.

TRV, Commercial Credit Company (CCC) and The Travelers Insurance Company (TIC)
have an agreement with a syndicate of banks to provide $1.0 billion of revolving
credit, to be allocated to any of TRV, CCC or TIC. The participation of TIC in
this agreement is limited to $250 million. The revolving credit facility
consists of a five-year revolving credit facility which expires in 2001.
Currently $250 million is allocated to TRV, $650 million to CCC and $100 million
to TIC. Under this facility TRV is required to maintain a certain level of
consolidated stockholders' equity (as defined in the agreement). At September
30, 1996 this requirement was exceeded by approximately $4.0 billion. In
addition to the five-year revolving credit facility, during the second quarter
of 1996, TRV entered into a 364-day revolving credit and bid loan agreement with
a bank to provide $75 million of revolving credit. At September 30, 1996, there
were no borrowings outstanding under either facility.

Currently, TRV has unused credit availability of $325 million. TRV may borrow
under its revolving credit facilities at various interest rate options and
compensates the banks for the facilities through commitment fees.

During October 1996, Travelers Capital I, a subsidiary trust of TRV, issued $400
million of 8.00% Trust Preferred Securities in a public offering. These Trust
Preferred Securities, which are fully and unconditionally guaranteed by TRV,
have a liquidation value of $25 per Trust Preferred Security and are mandatorily
redeemable under certain circumstances.

TRV as of November 5, 1996, had $1.0 billion available for debt offerings and
$600 million available for trust preferred securities offerings under its shelf
registration statements.

In December 1995, TRV, through a private placement, issued $100 million
principal amount of 6 1/4% Notes due December 1, 2005, and $100 million
principal amount of 7% Notes due December 1, 2025, substantially all of which
was exchanged for registered debt in June 1996.

During the second and third quarters of 1996, $125 million of liquidation value
of the 5.50% Convertible Preferred Stock Series B (Series B Preferred)
representing 2,499,945 shares of Series B Preferred was converted into 6,802,432
shares of common stock. Each share of the Series B Preferred Stock was converted
into 2.72109 shares of TRV common stock at a conversion price of $18.375 per
share. The remaining 55 shares were redeemed for cash at $51.925 per share plus
accrued and unpaid dividends.

Travelers/Aetna Property Casualty Corp. (TAP)

On April 2, 1996, Travelers/Aetna Property Casualty Corp. (TAP), an indirect
majority-owned subsidiary of the Company, purchased from Aetna Life and Casualty
Company (Aetna) all of the outstanding capital stock of The Aetna Casualty and
Surety Company (ACSC) and The Standard Fire Insurance Company (SFIC)
(collectively, Aetna P&C) for approximately $4.16 billion in cash. TAP also owns
The Travelers


30
Indemnity Company (Travelers Indemnity), and is the primary vehicle through
which the Company engages in the property and casualty insurance business. See
Note 2 of Notes to Condensed Consolidated Financial Statements regarding the
financing of the Aetna P&C purchase.

TAP has a five year revolving credit agreement with a syndicate of banks that
expires on March 15, 2001. All borrowings under the credit facility have been
repaid in full and the amount of the facility was subsequently reduced to $600
million, none of which is currently utilized. Under this facility TAP is
required to maintain a certain level of consolidated stockholders' equity (as
defined in the agreement). At September 30, 1996, this requirement was exceeded
by approximately $2.6 billion.

TAP also issues commercial paper directly to investors and maintains unused
credit availability under the committed revolving credit agreement at least
equal to the amount of commercial paper outstanding.

In addition in September 1996 TAP sold in a public offering $200 million of
6 3/4% Notes due September 1, 1999 and in October an additional $200 million of
6 1/4% Notes due October 1, 1999.

TAP as of November 5, 1996, had $900 million available for debt offerings under
its shelf registration statement.

Commercial Credit Company (CCC)

CCC also issues commercial paper directly to investors and maintains unused
credit availability under committed revolving credit agreements at least equal
to the amount of commercial paper outstanding. Currently CCC has unused credit
availability of $2.150 billion. CCC may borrow under its revolving credit
facilities at various interest rate options and compensates the banks for the
facilities through commitment fees.

CCC is limited by covenants in its revolving credit agreements as to the amount
of dividends and advances that may be made to its parent or its affiliated
companies. At September 30, 1996, CCC would have been able to remit $273 million
to its parent under its most restrictive covenants.

CCC completed the following long-term debt offerings in 1996 and, as of November
5, 1996, had $950 million available for debt offerings and $400 million
available for trust preferred security offerings under its shelf registration
statements:

o 5 7/8% Notes due January 15, 2003....... $200 million
o 5.55% Notes due February 15, 2001....... $200 million

In addition to the long-term debt offerings above, in October 1996 CCC, through
a private placement, issued $200 million of 6.45% Notes due October 18, 2006
which by their terms can be put to CCC at par on October 18, 1999.

Smith Barney Holdings Inc. (Smith Barney)

Smith Barney funds its day-to-day operations through the use of commercial
paper, collateralized and uncollateralized bank borrowings (both committed and
uncommitted), internally generated funds, repurchase transactions, and
securities lending arrangements. The volume of Smith Barney's borrowings
generally fluctuates in response to changes in the amount of reverse repurchase
transactions outstanding, the level of securities inventories, customer balances
and securities borrowing transactions. Smith Barney has a $1.0 billion revolving
credit agreement with a bank syndicate that extends through May 1999. In
addition, Smith Barney has a $500 million 364-day revolving credit agreement
with a bank syndicate that extends through May 1997. At September 30, 1996,
there were no borrowings outstanding under either


31
facility. In addition, Smith Barney has substantial borrowing arrangements
consisting of facilities that it has been advised are available, but where no
contractual lending obligation exists.

Smith Barney, through its subsidiary Smith Barney Inc., issues commercial paper
directly to investors. As a policy, Smith Barney attempts to maintain sufficient
capital and funding sources in order to have the capacity to finance itself on a
fully collateralized basis at all times, including periods of financial stress.
In addition, Smith Barney monitors its leverage and capital ratios on a daily
basis.

Smith Barney is limited by covenants in its revolving credit facility as to the
amount of dividends that may be paid to TRV. The amount of dividends varies
based upon, among other things, levels of net income of Smith Barney. At
September 30, 1996, Smith Barney would have been able to remit approximately
$590 million to TRV under its most restrictive covenants.

Smith Barney completed the following long-term debt offering in 1996 and, as of
November 5, 1996, had $485 million available for debt offerings under its shelf
registration statement:

o 5 7/8% Notes due February 1, 2001.................... $250 million
o S&P 500 Equity Linked Notes due August 13, 2001 ..... $40 million
o 7 1/8% Notes due October 1, 2006..................... $200 million

Securities Borrowed, Loaned and Subject to Repurchase Agreements
Smith Barney engages in "matched book" transactions in government and
mortgage-backed securities as well as "conduit" transactions in corporate equity
and debt securities. These transactions are similar in nature. A "matched book"
transaction involves a security purchased under an agreement to resell (i.e.,
reverse repurchase transaction) and simultaneously sold under an agreement to
repurchase (i.e., repurchase transaction). A "conduit" transaction involves the
borrowing of a security from a counterparty and the simultaneous lending of the
security to another counterparty. These transactions are reported gross in the
Condensed Consolidated Statement of Financial Position and typically yield
interest spreads generally ranging from 10 to 30 basis points. The interest
spread results from the net of interest received on the reverse repurchase or
security borrowed transaction and the interest paid on the corresponding
repurchase or security loaned transaction. Interest rates charged or credited in
these activities are usually based on current Federal Funds rates but can
fluctuate based on security availability and other market conditions. The size
of balance sheet positions resulting from these activities can vary
significantly depending primarily on levels of activity in the bond markets, but
would have a relatively smaller impact on net income.

The Travelers Insurance Company (TIC)

At September 30, 1996, TIC had $22.3 billion of life and annuity product deposit
funds and reserves. Of that total, $11.9 billion is not subject to discretionary
withdrawal based on contract terms. The remaining $10.4 billion is for life and
annuity products that are subject to discretionary withdrawal by the
contractholder. Included in the amount that is subject to discretionary
withdrawal is $1.7 billion of liabilities that are surrenderable with market
value adjustments. Also included are an additional $5.4 billion of the life
insurance and individual annuity liabilities, which are subject to discretionary
withdrawal and have an average surrender charge of 5.1%. In the payout phase,
these funds are credited at significantly reduced interest rates. The remaining
$3.3 billion of liabilities is surrenderable without charge. More than 15% of
these relate to individual life products. These risks would have to be
underwritten again if transferred to another carrier, which is considered a
significant deterrent against withdrawal by long-term policyholders. Insurance
liabilities that are surrendered or withdrawn are reduced by outstanding policy
loans and related accrued interest prior to payout.


32
TIC, a direct subsidiary of TIGI, issues commercial paper to investors and
maintains unused committed revolving credit facilities at least equal to the
amount of commercial paper outstanding. Currently, TIC has unused credit
availability of $100 million.

TIC is subject to various regulatory restrictions that limit the maximum amount
of dividends available to its parent without prior approval of the Connecticut
Insurance Department. A maximum of $506 million of statutory surplus was
available in 1996 for such dividends without Department approval, of which $331
million has been paid to date.

Future Application of Accounting Standards

Financial Accounting Standard No. 123, "Accounting for Stock-Based Compensation"
(FAS 123), is effective for 1996 reporting. This statement addresses the
accounting for the cost of stock-based compensation, such as stock options and
restricted stock. FAS 123 permits either expensing the value of stock-based
compensation over the period earned or disclosing in the financial statement
footnotes the pro forma impact to net income as if the value of stock-based
compensation awards had been expensed. The value of awards would be measured at
the grant date based upon estimated fair value, using option pricing models. The
Company has selected the disclosure alternative that requires such pro forma
disclosures to be included in annual financial statements.

In June 1996, the Financial Accounting Standards Board (FASB) issued statement
of Financial Accounting Standards No. 125, "Accounting for Transfers and
Servicing of Financial Assets and Extinguishments of Liabilities" (FAS 125). FAS
125 provides accounting and reporting standards for transfers and servicing of
financial assets and extinguishments of liabilities. These standards are based
on consistent application of a financial-components approach that focuses on
control. Under that approach, after a transfer of financial assets, an entity
recognizes the financial and servicing assets it controls and the liabilities it
has incurred, derecognizes financial assets when control has been surrended, and
derecognizes liabilities when extinguished. FAS 125 provides consistent
standards for distinguishing transfers of financial assets that are sales from
transfers that are secured borrowings. The requirements of FAS 125 would be
effective for transfers and servicing of financial assets and extinguishments of
liabilities occurring after December 31, 1996, and is to be applied
prospectively; however, the FASB has announced its intention to delay until
January 1, 1998 the effective date for certain provisions. Earlier or
retroactive application is not permitted. The Company is currently evaluating
the impact of this statement.


33
PART II. OTHER INFORMATION

Item 1. Legal Proceedings.

For information concerning the several class action lawsuits filed
against Smith Barney Inc. in connection with three funds managed by Hyperion
Capital Management Inc., see the descriptions that appear in the fourth
paragraph on page 26 of the Company's Quarterly Report on Form 10-Q for the
quarter ended September 30, 1993, and the first paragraph under the heading
"Smith Barney" on page 65 of the Company's Annual Report on Form 10-K for the
year ended December 31, 1995, which descriptions are incorporated by reference
herein. A copy of the pertinent paragraphs of such filings is included as an
exhibit to this Form 10-Q. In October 1996, the U.S. Court of Appeals for the
Second Circuit affirmed the district court's dismissal of the claims. Plaintiffs
have applied for a rehearing en banc.

For information concerning actions filed against several insurance
companies and industry organizations relating to service fee charges and premium
calculations on certain workers' compensation insurance, see the descriptions
that appear in the paragraph that begins on page 90 and ends on page 91 of the
Prospectus dated April 22, 1996 of Travelers/Aetna Property Casualty Corp., a
majority-owned subsidiary of the Company, and in the second paragraph on page 35
of the Company's Quarterly Report on Form 10-Q for the quarter ended June 30,
1996, which descriptions are incorporated by reference herein. A copy of the
pertinent paragraphs of such filings is included as an exhibit to this Form
10-Q. In October 1996, certain subsidiaries of the Company were named as
defendants in a purported class action filed in the District Court of Wyandotte
County, Kansas, Civil Court Department under the name Amundson & Associates Art
Studio Ltd. v. NCCI, et al. The plaintiffs make allegations and seek damages
that are similar to those in the cases referred to above.

For information concerning a purported class action filed against
Primerica Financial Services Inc. ("PFSI"), a subsidiary of the Company, in
connection with the purchase by individuals of interests in oil and gas rights
owned by Basic Energy and Affiliated Resources Inc. ("BEAR"), see the
description that appears in the second paragraph on page 30 of the Company's
Quarterly Report on Form 10-Q for the quarter ended September 30, 1995 and the
fourth paragraph on page 25 of the Company's Quarterly Report on Form 10-Q for
the quarter ended March 31, 1996, which descriptions are incorporated by
reference herein. A copy of the pertinent paragraphs of such filings is included
as an exhibit to this Form 10-Q. In October 1996, the court dismissed several
claims against PFSI. Also in October 1996, the National Association of
Securities Dealers, Inc. ("NASD") filed a complaint against PFSI alleging a
failure to supervise certain registered representatives and associated persons
and to establish and maintain proper written procedures for compliance with NASD
rules regarding private securities transactions relating to BEAR.

Item 6. Exhibits and Reports on Form 8-K.

(a) Exhibits:

See Exhibit Index.

(b) Reports on Form 8-K:

No reports on Form 8-K were filed during the quarter ended
September 30, 1996.


34
EXHIBIT INDEX

Exhibit Filing
Number Description of Exhibit Method
- ------ ---------------------- ------

3.01 Restated Certificate of Incorporation of Travelers Group
Inc. (formerly The Travelers Inc.) (the "Company"),
Certificate of Designation of Cumulative Adjustable Rate
Preferred Stock, Series Y, and Certificate of Amendment to
the Restated Certificate of Incorporation, incorporated by
reference to Exhibit 3.01 to Amendment No. 1 to the
Company's Registration Statement on Form S-4 (No.
333-00737).

3.02 By-Laws of the Company as amended through January 24,
1996, incorporated by reference to Exhibit 3.02 to the
Company's Annual Report on Form 10-K for the fiscal year
ended December 31, 1995 (File No. 1-9924) (the "Company's
1995 10-K").

10.01 Amendment No. 14 to the Stock Option Plan of the Company. Electronic

10.02 Amended and Restated Compensation Plan for Non-Employee Electronic
Directors of the Company.

10.03 Capital Accumulation Plan of the Company (as amended Electronic
through September 25, 1996).

10.04 Amendment No. 1 to the Travelers Group 1996 Stock Electronic
Incentive Plan.

10.05 Amendment No. 2 to the Travelers Group 1996 Stock Electronic
Incentive Plan.

11.01 Computation of Earnings Per Share. Electronic

12.01 Computation of Ratio of Earnings to Fixed Charges. Electronic

27.01 Financial Data Schedule. Electronic

99.01 The fourth paragraph on page 26 of the Company's Quarterly Electronic
Report on Form 10-Q for the fiscal quarter ended September
30, 1993 and the first paragraph under the heading "Smith
Barney" on page 65 of the Company's 1995 10-K.

99.02 The paragraph that begins on page 90 and ends on page 91 Electronic
of the Prospectus dated April 22, 1996 of Travelers/Aetna
Property Casualty Corp. and the second paragraph on page
35 of the Company's Quarterly Report on Form 10-Q for the
fiscal quarter ended June 30, 1996.

99.03 The second paragraph on page 30 of the Company's Quarterly Electronic
Report on Form 10-Q for the fiscal quarter ended September
30, 1995 and the fourth paragraph on page 25 of the
Company's Quarterly Report on Form 10-Q for the fiscal
quarter ended March 31, 1996.

The total amount of securities authorized pursuant to any instrument
defining rights of holders of long-term debt of the Company does not
exceed 10% of the total assets of the Company and its consolidated
subsidiaries. The Company will furnish copies of such instrument to the
Commission upon request.


35
SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the
Registrant has duly caused this report to be signed on its behalf by the
undersigned thereunto duly authorized.

Travelers Group Inc.


Date: November 12, 1996 By /s/ Heidi Miller
-----------------------
Heidi Miller
Senior Vice President and
Chief Financial Officer
(Principal Financial Officer)


Date: November 12, 1996 By /s/ Irwin Ettinger
-------------------------
Irwin Ettinger
Executive Vice President
(Chief Accounting Officer)


36
EXHIBIT INDEX

Exhibit Filing
Number Description of Exhibit Method
- ------ ---------------------- ------

3.01 Restated Certificate of Incorporation of Travelers Group
Inc. (formerly The Travelers Inc.) (the "Company"),
Certificate of Designation of Cumulative Adjustable Rate
Preferred Stock, Series Y, and Certificate of Amendment to
the Restated Certificate of Incorporation, incorporated by
reference to Exhibit 3.01 to Amendment No. 1 to the
Company's Registration Statement on Form S-4 (No.
333-00737).

3.02 By-Laws of the Company as amended through January 24,
1996, incorporated by reference to Exhibit 3.02 to the
Company's Annual Report on Form 10-K for the fiscal year
ended December 31, 1995 (File No. 1-9924) (the "Company's
1995 10-K").

10.01 Amendment No. 14 to the Stock Option Plan of the Company. Electronic

10.02 Amended and Restated Compensation Plan for Non-Employee Electronic
Directors of the Company.

10.03 Capital Accumulation Plan of the Company (as amended Electronic
through September 25, 1996).

10.04 Amendment No. 1 to the Travelers Group 1996 Stock Electronic
Incentive Plan.

10.05 Amendment No. 2 to the Travelers Group 1996 Stock Electronic
Incentive Plan.

11.01 Computation of Earnings Per Share. Electronic

12.01 Computation of Ratio of Earnings to Fixed Charges. Electronic

27.01 Financial Data Schedule. Electronic

99.01 The fourth paragraph on page 26 of the Company's Quarterly Electronic
Report on Form 10-Q for the fiscal quarter ended September
30, 1993 and the first paragraph under the heading "Smith
Barney" on page 65 of the Company's 1995 10-K.

99.02 The paragraph that begins on page 90 and ends on page 91 Electronic
of the Prospectus dated April 22, 1996 of Travelers/Aetna
Property Casualty Corp. and the second paragraph on page
35 of the Company's Quarterly Report on Form 10-Q for the
fiscal quarter ended June 30, 1996.

99.03 The second paragraph on page 30 of the Company's Quarterly Electronic
Report on Form 10-Q for the fiscal quarter ended September
30, 1995 and the fourth paragraph on page 25 of the
Company's Quarterly Report on Form 10-Q for the fiscal
quarter ended March 31, 1996.

The total amount of securities authorized pursuant to any instrument
defining rights of holders of long-term debt of the Company does not
exceed 10% of the total assets of the Company and its consolidated
subsidiaries. The Company will furnish copies of such instrument to the
Commission upon request.