Forrester Research
FORR
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Forrester Research - 10-Q quarterly report FY


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FORM 10-Q
(MARK ONE)
   
þ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934.
FOR THE QUARTERLY PERIOD ENDED MARCH 31, 2008
OR
   
o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE SECURITIES EXCHANGE ACT OF 1934.
COMMISSION FILE NUMBER: 000-21433
FORRESTER RESEARCH, INC.
(Exact name of registrant as specified in its charter)
   
DELAWARE 04-2797789
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification Number)
   
400 TECHNOLOGY SQUARE  
CAMBRIDGE, MASSACHUSETTS 02139
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (617) 613 – 6000
Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ   No o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
       
Large accelerated filer o Accelerated filer þ Non-accelerated filer o Smaller reporting company o
  (Do not check if a smaller reporting company)
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o   No þ
As of May 6, 2008, 23,502,169 shares of the registrant’s common stock were outstanding.
 
 

 


 


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PART I. FINANCIAL INFORMATION
ITEM 1. FINANCIAL STATEMENTS
FORRESTER RESEARCH, INC.
CONSOLIDATED BALANCE SHEETS
(In thousands)
         
  MARCH 31,  DECEMBER 31, 
  2008  2007 
  (UNAUDITED)     
ASSETS
        
Current assets:
        
Cash and cash equivalents
 $126,510  $53,163 
Available-for-sale securities
  79,613   195,811 
Accounts receivable, net
  50,880   69,865 
Deferred commissions
  10,300   10,631 
Deferred income tax assets, net
  11,694   13,236 
Prepaid expenses and other current assets
  10,079   11,304 
 
      
Total current assets
  289,076   354,010 
 
        
Long-term assets:
        
Available-for-sale securities
  61,412    
Property and equipment, net
  6,830   6,834 
Goodwill, net
  53,769   53,677 
Deferred income tax assets, net
  4,271   2,274 
Non-marketable investments
  8,230   8,414 
Intangible assets, net
  150   309 
Other assets
  1,207   839 
 
      
Total long-term assets
  135,869   72,347 
 
      
 
        
Total assets
 $424,945  $426,357 
 
      
 
        
LIABILITIES AND STOCKHOLDERS’ EQUITY
        
Current liabilities:
        
Accounts payable
 $3,347  $4,174 
Accrued expenses
  25,835   28,891 
Deferred revenue
  117,059   111,418 
 
      
Total current liabilities
  146,241   144,483 
 
      
 
        
Non-current liabilities
  6,936   6,858 
 
      
 
        
Stockholders’ equity:
        
Preferred stock, $.01 par value
Authorized— 500 shares
Issued and outstanding—none
      
Common stock, $.01 par value
Authorized — 125,000 shares
Issued — 28,412 and 28,165 shares as of March 31, 2008 and December 31, 2007, respectively
Outstanding— 22,861 and 23,153 shares as of March 31, 2008 and December 31, 2007, respectively
  284   282 
Additional paid-in capital
  291,388   284,431 
Retained earnings
  86,506   81,478 
Treasury stock, at cost— 5,551 and 5,011 shares as of March 31, 2008 and December 31, 2007, respectively
  (104,902)  (90,428)
Accumulated other comprehensive loss
  (1,508)  (747)
 
      
Total stockholders’ equity
  271,768   275,016 
 
      
Total liabilities and stockholders’ equity
 $424,945  $426,357 
 
      
The accompanying notes are an integral part of these consolidated financial statements.

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FORRESTER RESEARCH, INC.
CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except per share data)
         
  THREE MONTHS ENDED 
  MARCH 31, 
  2008  2007 
  (UNAUDITED) 
Revenues:
        
Research services
 $35,949  $31,302 
Advisory services and other
  19,025   16,015 
 
      
Total revenues
  54,974   47,317 
 
      
 
        
Operating expenses:
        
Cost of services and fulfillment
  21,148   19,838 
Selling and marketing
  18,850   17,117 
General and administrative
  7,226   7,758 
Depreciation
  1,036   923 
Amortization of intangible assets
  171   392 
 
      
Total operating expenses
  48,431   46,028 
 
      
Income from operations
  6,543   1,289 
 
      
 
        
Other income:
        
Other income, net
  2,072   1,866 
Gains from securities and non-marketable investments
  497   174 
 
      
Income from operations before income tax provision
  9,112   3,329 
 
        
Income tax provision
  4,084   1,299 
 
      
Net Income
 $5,028  $2,030 
 
      
 
        
 
      
Basic net income per common share
 $0.22  $0.09 
 
      
 
        
 
      
Diluted net income per common share
 $0.21  $0.09 
 
      
 
        
Basic weighted average common shares outstanding
  23,048   23,058 
 
      
Diluted weighted average common shares outstanding
  23,617   23,752 
 
      
The accompanying notes are an integral part of these consolidated financial statements.

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FORRESTER RESEARCH, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(In thousands)
         
  THREE MONTHS ENDED 
  MARCH 31, 
  2008  2007 
  (UNAUDITED) 
Cash flows from operating activities:
        
Net income
 $5,028  $2,030 
Adjustments to reconcile net income to net cash provided by operating activities—
        
Depreciation
  1,036   923 
Amortization of intangible assets
  171   392 
Non-cash stock-based compensation
  1,406   2,618 
Deferred income taxes
  605   952 
Gains from non-marketable investments
  (100)  (174)
Gains on sales of available-for-sale securities
  (397)   
Increase in provision for doubtful accounts
  96   100 
Amortization of premium on available-for-sale securities
  187   173 
Changes in assets and liabilities—
        
Accounts receivable
  19,802   19,457 
Deferred commissions
  331   521 
Prepaid expenses and other current assets
  1,873   (2,790)
Accounts payable
  (886)  (689)
Accrued expenses
  (3,819)  (2,115)
Deferred revenue
  4,419   88 
 
      
Net cash provided by operating activities
  29,752   21,486 
 
      
 
        
Cash flows from investing activities:
        
Purchases of property and equipment
  (954)  (1,993)
Proceeds from non-marketable investments
  200   300 
Decrease in other assets
  202   86 
Purchases of available-for-sale securities
  (390,696)  (225,360)
Proceeds from sales and maturities of available-for-sale securities
  442,962   204,310 
 
      
 
        
Net cash provided by (used in) investing activities
  51,714   (22,657)
 
      
 
Cash flows from financing activities:
        
Proceeds from exercises of employee stock options
  4,377   811 
Excess tax benefits from non-cash stock-based compensation
  1,175    
Acquisition of treasury stock
  (14,474)   
 
      
 
        
Net cash (used in) provided by financing activities
  (8,922)  811 
 
      
 
        
Effect of exchange rate changes on cash and cash equivalents
  803   48 
 
      
 
        
Net increase (decrease) in cash and cash equivalents
  73,347   (312)
 
        
Cash and cash equivalents, beginning of period
  53,163   39,157 
 
      
Cash and cash equivalents, end of period
 $126,510  $38,845 
 
      
Supplemental disclosure of cash flow information:
        
Cash paid for income taxes
 $385  $2,123 
 
      
The accompanying notes are an integral part of these consolidated financial statements.

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FORRESTER RESEARCH, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
NOTE 1 — INTERIM CONSOLIDATED FINANCIAL STATEMENTS
The accompanying unaudited interim consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America for interim financial information and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”) for reporting on Form 10-Q. Accordingly, certain information and footnote disclosures required for complete financial statements are not included herein. In the opinion of management, all adjustments (consisting of normal recurring adjustments) considered necessary for a fair presentation of the financial position, results of operations, and cash flows as of the dates and for the periods presented have been included. The results of operations for the three months ended March 31, 2008 may not be indicative of the results that may be expected for the year ending December 31, 2008, or any other period.
Fair Value
Effective January 1, 2008, Forrester Research, Inc. (“Forrester” or “the Company”) adopted Statement of Financial Accounting Standards (“SFAS”) No. 157, “Fair Value Measurements” (“SFAS 157”). In February 2008, the Financial Accounting Standards Board (“FASB”) issued FASB Staff Position No. FAS 157-2, “Effective Date of FASB Statement No. 157”, which provides a one year deferral of the effective date of SFAS 157 for non-financial assets and non-financial liabilities, except those that are recognized or disclosed in the financial statements at fair value at least annually. Therefore, the Company has adopted the provisions of SFAS 157 with respect to its financial assets and liabilities only. SFAS 157 defines fair value, establishes a framework for measuring fair value under generally accepted accounting principles and enhances disclosures about fair value measurements. Fair value is defined under SFAS 157 as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Valuation techniques used to measure fair value under SFAS 157 must maximize the use of observable inputs and minimize the use of unobservable inputs. The standard describes a fair value hierarchy based on three levels of inputs, of which the first two are considered observable and the last unobservable, that may be used to measure fair value which are the following:
  Level 1 — Quoted prices in active markets for identical assets or liabilities.
 
  Level 2 — Inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.
 
  Level 3 — Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.
The adoption of this statement did not have a material impact on the Company’s consolidated results of operations or financial condition.
In accordance with SFAS 157, the following table represents the Company’s fair value hierarchy for its financial assets (cash equivalents and available-for-sale securities) measured at fair value on a recurring basis as of March 31, 2008 (in thousands):
                 
  Level 1  Level 2  Level 3  Total 
Money market funds (1)
 $37,473  $  $  $37,473 
comScore
  1,725         1,725 
Federal agency and corporate obligations (1)
     55,905      55,905 
State and municipal obligations
     77,888   61,412   139,300 
 
            
Total
 $39,198  $133,793  $61,412  $234,403 
 
            
 
(1) — Included in cash and cash equivalents at March 31, 2008
Level 3 assets consist of auction rate securities (“ARS”) from various issuers collateralized by student loans and municipal debt. In February 2008, auctions began to fail for these securities and the majority of the auctions since then have failed. Based on the overall failure rate of these auctions, the frequency of the failures, the underlying maturities of the securities, and the fact that the funds associated with the ARS may not be accessible for in excess of 12 months, we have classified auction rate securities as long-term assets on our balance sheet. These investments were recorded at fair value as of March 31, 2008. For the majority of these securities, Forrester used a discounted cash flow methodology to determine fair value with the most significant input categorized as Level 3. Significant inputs that went into the model were the credit quality of the issuer, the percentage and types of guarantees (such as Federal Family Education Loan Program — FFELP), the probability of the auction succeeding or the security being called, and an illiquidity discount factor. The remainder of the securities were valued consistent with historical practices with the most significant input into the valuation being the probability of the security being called or of an auction succeeding.
Based on these inputs, the valuation of the securities ranged from par to a 13% discount from par with a weighted average discount across the portfolio of 2%. Changes in the assumptions of Forrester’s model based on dynamic market conditions could have a significant impact on the valuation of these securities, which may lead Forrester to record an impairment charge for these securities in the future.

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The following table provides a summary of changes in fair value of the Company’s Level 3 financial assets as of March 31, 2008 (in thousands):
     
  Municipal Bonds 
Balance at December 31, 2007
 $120,200 
Unrealized loss included in other comprehensive income
  (1,488)
Net settlements
  (57,300)
 
   
Balance at March 31, 2008
 $61,412 
 
   
Stock-Based Compensation
      Forrester accounts for share-based payments under the provisions of SFAS No. 123 (revised 2004), “Share-Based Payment” (“SFAS No. 123R”). All of Forrester’s stock-based compensation is accounted for as equity instruments and Forrester has five equity plans required to be evaluated under SFAS No. 123R: two equity incentive plans, two directors’ stock option plans and an employee stock purchase plan. Under the provisions of SFAS No. 123R, Forrester recognizes the fair value of stock-based compensation in net income over the requisite service period of the individual grantee, which generally equals the vesting period.
      Forrester recorded approximately $2.6 million and $1.4 million of stock-based compensation in the accompanying consolidated statements of income for the three months ended March 31, 2007 and 2008, respectively, included in the following expense categories (in thousands):
         
  Three Months Ended 
  March 31, 
  2008  2007 
Cost of services and fulfillment
 $768  $1,462 
Selling and marketing
  270   678 
General and administrative
  368   478 
 
      
 
 $1,406  $2,618 
 
      
      On April 3, 2006, Forrester issued to its employees options to purchase 587,500 shares of common stock (“the April 3, 2006 grant”). These options were subject to performance criteria and would vest only if certain pro forma operating margin targets related to full year 2006 performance were achieved. The vesting of these options was over 24 or 36 months, or the options could be forfeited, depending on the actual pro forma operating margin achieved for 2006. At the time of grant, operating performance was expected to result in the options vesting over 36 months. Based on historical exercise patterns for options with similar vesting and the expected vesting period at the time of grant, Forrester used an expected option term of 2 years for the year one vest, 3 years for the year two vest and 4 years for the year three vest to value these options. The actual pro forma operating margin for 2006 resulted in accelerated vesting of the options over 24 months and the expense related to these options was recognized on a graded basis.
      On April 2, 2007, Forrester issued to its employees options to purchase 293,600 shares of common stock. These options were subject to performance criteria and would vest only if certain pro forma operating margin targets related to full year 2007 performance were achieved. The vesting of these options was over 24 or 36 months, or the options could be forfeited, depending on the actual pro forma operating margin achieved for 2007. During 2007, operating performance was expected to result in the options vesting over 36 months and expense was recognized assuming that vesting period for the interim reporting periods of 2007. The expense related to these options was recognized on a graded basis, with the Company recognizing in 2007 100 percent of the expense related to the first tranche that was expected to vest in year one, 50 percent of the expense related to the portion of the options that was expected to vest in year two, and 33 percent of the expense related to the portion of the options that was expected to vest in year three. Based on historical exercise patterns for options with similar vesting and the expected vesting period at the time of grant, Forrester used an expected option term of 2 years for the year one vest, 3 years for the year two vest and 4 years for the year three vest to value these options. The actual pro forma operating margin for 2007 resulted in the options vesting over 36 months.

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Forrester utilized the Black-Scholes valuation model for estimating the fair value of the stock-based compensation granted after the adoption of SFAS No. 123R. The options granted under the stock option plans and shares subject to purchase under the employee stock purchase plan were valued using the following assumptions:
             
      Three Months Ended    
  March 31,
  2008 2007
      Employee  
  Stock Stock Stock
  Option Plans Purchase Plans Option Plans
   
Average risk-free interest rate
  2.8%  2.8%  4.8%
Expected dividend yield
 None None None
 
            
Expected life
 3.5 Years 0.5 Years 3.5 Years
Expected volatility
  35%  42%  35%
Weighted average fair value at grant date
 $7.12  $7.46  $8.59 
     The dividend yield of zero is based on the fact that Forrester has never paid cash dividends and has no present intention to pay cash dividends. Expected volatility is based, in part, on the historical volatility of Forrester’s common stock as well as management’s expectations of future volatility over the expected term of the awards granted. The risk-free interest rate used is based on the U.S. Treasury Constant Maturity rate with an equivalent remaining term. Where the expected term of a stock-based award does not correspond with a term for which the interest rates are quoted, Forrester uses the rate with the maturity closest to the award’s expected term. The expected term calculation is based upon Forrester’s historical experience of exercise patterns.
     Based on Forrester’s historical experience as well as management’s expectations for the next year, a forfeiture rate of 10% was used to determine current period expense. Forrester evaluated various employee groups and determined that forfeiture experience and expectations were not materially different amongst employee groups and therefore concluded that one forfeiture rate was appropriate. Forrester will record additional expense if the actual forfeiture rate is lower than estimated, and will record recovery of prior expense if the actual forfeiture is higher than estimated.
The following table summarizes stock option activity under all stock option plans for the three months ended March 31, 2008 (in thousands, except per share and average life data):
                 
          Weighted    
      Weighted  Average    
      Average  Remaining    
      Exercise  Contractual  Aggregate 
  Number  Price Per  Life  Intrinsic 
  of Shares  Share  (In Years)  Value 
Outstanding as of December 31, 2007
  3,464  $23.15   6.74  $21,302 
Granted
  30             
Exercised
  (246)            
Cancelled
  (44)            
 
               
 
                
Outstanding as of March 31, 2008
  3,204  $23.54   6.57  $15,447 
 
            
Exercisable as of March 31, 2008
  1,926  $21.89   5.26  $13,076 
 
            
     During the three-month periods ended March 31, 2007 and 2008, the total intrinsic value of stock options exercised was $462,000 and $2.3 million, respectively. The unamortized fair value of stock options as of March 31, 2008 was $5.3 million, with a weighted average remaining recognition period of 1.08 years.

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Income Taxes
Forrester provides for income taxes on an interim basis according to management’s estimate of the effective tax rate expected to be applicable for the full fiscal year ending December 31, 2008.
Effective January 1, 2007, the Company adopted FASB Interpretation No. (“FIN”) 48, “Accounting for Uncertainty in Income Taxes” (“FIN 48”). FIN 48 clarifies the accounting for uncertainty in income taxes recognized in an enterprise’s financial statements in accordance with SFAS No. 109, “Accounting for Income Taxes” (“SFAS 109”). As a result of the adoption of FIN 48, the Company recognized a $233,000 increase to reserves for income taxes for unrecognized tax benefits, with a corresponding decrease to retained earnings as of January 1, 2007. The Company classifies interest and penalties as a component of tax expense.
As of March 31, 2008, the Company had total gross unrecognized tax benefits of approximately $883,000 compared with approximately $1.4 million as of December 31, 2007, representing a decrease of approximately $517,000 for the first three months of fiscal 2008. Of the total gross unrecognized tax benefits, $462,000, if recognized, would reduce the effective tax rate in the period of recognition. The decrease in gross unrecognized tax benefit pertains primarily to the settlement of a UK audit which closed out the UK tax years of 2003 through 2005. In addition, the Company accrues interest and any associated penalties related to reserves for income taxes in provision for income taxes. The gross amount of penalties and interest accrued as of March 31, 2008 is $151,000.
The Company files income tax returns in the U.S. federal jurisdiction, various state and local jurisdictions, and many foreign jurisdictions. A number of years may elapse before an uncertain tax position is audited and finally resolved. While it is often difficult to predict the final outcome or the timing of resolution of any particular uncertain tax position, the Company believes that its reserves for income taxes reflect the most probable outcome. The Company adjusts these reserves, as well as the related interest, in light of changing facts and circumstances. Settlement of any particular tax position may require a cash payment. The resolution of a matter would be recognized as an adjustment to the Company’s provision for income taxes and its effective tax rate in the period of resolution.
The number of years with open tax audits varies depending on the tax jurisdiction. The Company’s major taxing jurisdictions include the U.S., the Netherlands, the United Kingdom and Germany.

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NOTE 2 — INTANGIBLE ASSETS
A summary of Forrester’s amortizable intangible assets as of March 31, 2008 is as follows:
             
  GROSS      NET 
  CARRYING  ACCUMULATED  CARRYING 
  AMOUNT  AMORTIZATION  AMOUNT 
      (IN THOUSANDS)     
Amortized intangible assets:
            
Customer relationships
 $20,602  $20,452  $150 
Research content
  2,444   2,444    
Registered trademarks
  570   570    
 
         
Subtotal
 $23,616  $23,466  $150 
 
         
Amortization expense related to identifiable intangible assets was approximately $171,000 and $392,000 during the three months ended March 31, 2008 and 2007, respectively. The remaining carrying amount will be fully amortized during 2008.
NOTE 3 — NET INCOME PER COMMON SHARE
Basic net income per common share for the three months ended March 31, 2008 and 2007 was computed by dividing net income by the basic weighted average number of common shares outstanding during the period. Diluted net income per common share for the three months ended March 31, 2008 and 2007 was computed by dividing net income by the diluted weighted average number of common shares outstanding during the period. The weighted average number of common equivalent shares outstanding has been determined in accordance with the treasury-stock method. Common stock equivalents consist of common stock issuable upon the exercise of outstanding options when dilutive. A reconciliation of basic to diluted weighted average shares outstanding is as follows:
         
  THREE MONTHS ENDED 
  MARCH 31, 
  2008  2007 
  (IN THOUSANDS) 
Basic weighted average common shares outstanding
  23,048   23,058 
Weighted average common equivalent shares
  569   694 
 
      
 
        
Diluted weighted average shares outstanding
  23,617   23,752 
 
      
During the three-month periods ended March 31, 2008 and 2007, approximately 1,242,000 and 760,000 stock options, respectively, were excluded from the calculation of diluted weighted average shares outstanding as the effect would have been anti-dilutive.
NOTE 4 — COMPREHENSIVE INCOME
The components of total comprehensive income for the three months ended March 31, 2008 and 2007 are as follows:
         
  THREE MONTHS ENDED 
  MARCH 31, 
  2008  2007 
  (IN THOUSANDS) 
Unrealized (loss) gain on available-for-sale securities, net of taxes
 $(1,666) $29 
Cumulative translation adjustment
  905   (141)
 
      
Total other comprehensive loss
 $(761) $(112)
Reported net income
  5,028   2,030 
 
      
Total comprehensive income
 $4,267  $1,918 
 
      

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NOTE 5 — AVAILABLE-FOR-SALE SECURITIES
A summary of Forrester’s available-for-sale securities as of March 31, 2008 is as follows:
                 
      Gross  Gross    
  Amortized  Unrealized  Unrealized  Market 
  Cost  Gains  Losses  Value 
March 31, 2008
                
Short-term investments:
                
comScore
 $220  $1,505  $  $1,725 
State and municipal obligations
  77,561   748   (421)  77,888 
 
            
Total short-term investments
  77,781   2,253   (421)  79,613 
 
            
State and municipal obligations, long-term
  62,900      (1,488)  61,412 
 
            
Total short and long-term investments
 $140,681  $2,253  $(1,909) $141,025 
 
            
 
                
December 31, 2007
                
State and municipal obligations
 $192,052  $340  $(40) $192,352 
comScore
  271   3,188      3,459 
 
            
Total short-term investments
 $192,323  $3,528  $(40) $195,811 
 
            
     The following table summarizes the maturity periods of the state and municipal obligations in the Company’s portfolio as of March 31, 2008. As discussed below, Forrester is now classifying auction rate securities (“ARS”) as long- term investments. The total amount of securities containing auction reset features as of March 31, 2008 was $61.4 million. The actual contractual maturities of these investments were they not to reset would occur at various dates between 2009 and 2041.
                 
  2008  2009  2010  Total 
State and municipal obligations
 $78,157  $44,633  $16,510  $139,300 
 
            
     The unrealized losses in the state and municipal obligations were caused by increasing market interest rates, and in the case of ARS, were due principally to illiquidity in the marketplace (see Note 1 for further discussion of fair value.). The contractual terms of these investments do not permit the issuer to settle the securities at a price less than the amortized cost of the investment. Because Forrester has the ability and the intent to hold these investments until a recovery of market value, Forrester does not consider these investments to be other-than-temporarily impaired at March 31, 2008.
     As of March 31, 2008 and December 31, 2007, unrealized gains on available-for-sale securities, net of tax, of $424,000 and $2.1 million, respectively, were included in accumulated other comprehensive loss in the accompanying consolidated balance sheets.

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     In February 2008, certain ARSs that Forrester holds experienced failed auctions that limited the liquidity of these securities. Based on current market conditions, it is likely that auction failures will continue that could result in either temporary or other-than-temporary impairments of the ARS holdings, which totaled $61.4 million. The Company has the ability and intent to hold these securities until a successful auction occurs and the ARSs are liquidated at par value. If in the future it is determined that any decline in values of the ARSs is other-than-temporary, the Company would have to recognize the loss in the statement of operations, which could have a material impact on the operating results in the period it is recognized. Further, as the funds associated with the ARSs may not be accessible for in excess of twelve months because of continued failed auctions or the inability to find a buyer outside of the auction process, these securities were classified as long-term assets in the consolidated balance sheet as of March 31, 2008.
     Forrester owns common stock in comScore, Inc. (“comScore”), a provider of infrastructure services which utilizes proprietary technology to accumulate comprehensive information on consumer buying behavior. In June 2007, comScore (NASDAQ: SCOR) completed an initial public offering in which Forrester’s ownership interest was converted to approximately 126,000 shares. In December 2007, Forrester sold approximately 20,000 shares and an additional 20,000 shares in February 2008. As of March 31, 2008, the remaining investment of approximately $1.7 million, which is included in available-for-sale securities in the accompanying consolidated balance sheet, is stated at fair market value with any unrealized gains and losses reported as a component of accumulated other comprehensive loss. As of March 31, 2008, approximately $1.5 million of unrealized gain was recorded as a component of accumulated other comprehensive loss.
NOTE 6 — NON-MARKETABLE INVESTMENTS
     In June 2000, Forrester committed to invest $20.0 million in two technology-related private equity investment funds with capital contributions required to be funded over an expected period of five years. During the three months ended March 31, 2007 and 2008 no additional contributions were made. The total cumulative contributions are approximately $19.5 million to date. One of these investments is being accounted for using the cost method and, accordingly, is valued at cost unless an other than temporary impairment in its value occurs or the investment is liquidated. The other investment is being accounted for using the equity method as the investment is a limited partnership and Forrester has an ownership interest in the limited partnership in excess of 5% and, accordingly, Forrester records its share of the investee’s operating results each period. During the three months ended March 31, 2007 and 2008, gross distributions of $300,000 and $200,000, respectively, were recorded and resulted in gains of $174,000 and $100,000, respectively in the consolidated statements of income. During the three months ended March 31, 2007 and 2008, there were no impairments recorded. During each of the three months ended March 31, 2007 and 2008, fund management charges of approximately $84,000 were included in other income, net in the consolidated statements of income. Fund management charges are recorded as a reduction of the investment’s carrying value.
     Forrester has adopted a cash bonus plan to pay bonuses, after the return of invested capital, measured by the proceeds of a portion of its share of net profits from these investments, if any, to certain key employees, subject to the terms and conditions of the plan. The payment of such bonuses would result in compensation expense with respect to the amounts so paid. To date, no bonuses have been paid under this plan. The principal purpose of this cash bonus plan was to retain key employees by allowing them to participate in a portion of the potential return from Forrester’s technology-related investments if they remained employed by the Company. The plan was established at a time when technology and internet companies were growing significantly, and providing incentives to retain key employees during that time was important.
     In December 2003, Forrester committed to invest an additional $2.0 million over an expected capital contribution period of 2 years in an annex fund of one of the two private equity investment funds. The annex fund investment is outside of the scope of the previously mentioned bonus plan. As of March 31, 2008, Forrester had contributed $2.0 million to this fund. This investment is being accounted for using the equity method as the investment is a limited partnership and Forrester has an ownership interest in the limited partnership in excess of 5% and, accordingly, Forrester records its share of the investee’s operating results each period. During the three months ended March 31, 2007 and 2008, there were no impairments recorded.
     The timing of the recognition of future gains or losses from these investment funds is beyond Forrester’s control. As a result, it is not possible to predict when Forrester will recognize such gains or losses, if Forrester will award cash bonuses based on the net profit from such investments, or when Forrester will incur compensation expense in connection with the payment of such bonuses. If the investment funds realize large gains or losses on their investments, Forrester could experience significant variations in its quarterly results unrelated to its business operations. These variations could be due to significant gains or losses or to significant compensation expenses. While gains may offset compensation expenses in a particular quarter, there can be no assurance that related gains and compensation expenses will occur in the same quarters.
NOTE 7 — STOCK REPURCHASE
Through 2007, the Board of Directors authorized an aggregate $150 million to purchase common stock under the stock repurchase program. The shares repurchased were used, among other things, in connection with Forrester’s employee stock option and purchase plans. As of March 31, 2008, Forrester had repurchased approximately 5,551,000 shares of common stock at an aggregate cost of approximately $104.9 million.

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NOTE 8 — OPERATING SEGMENT AND ENTERPRISE WIDE REPORTING
Forrester manages its business within three principal client groups (“Client Groups”), with each client group responsible for writing relevant research for the roles within the client organizations on a worldwide basis. The three client groups are: Information Technology Client Group (“IT”), Technology Industry Client Group (“TI”), and the Marketing and Strategy Client Group (“M&S”). All of the Client Groups generate revenues through sales of similar research and advisory and other service offerings targeted at specific roles within their targeted clients. Each of the Client Groups consists of a sales force responsible for selling to clients located within the Client Group’s target client base and research personnel focused primarily on issues relevant to particular roles and to the day-to-day responsibilities of persons within the roles. Amounts included in the “Other” segment relate to the operations of the events sales and production departments. Revenue reported in the “Other” operating segment consists primarily of sponsorships and event tickets to Forrester events. As of January 1, 2008, the European sales force was integrated into the Client Groups. As a result, expenses related to the European sales force were reclassified from corporate expenses to the Client Groups for 2007, in order to conform with the current year presentation.
Forrester evaluates reportable segment performance and allocates resources based on direct margin. Direct margin, as presented below, is defined as operating income excluding certain selling and marketing expenses, client services, non-cash stock-based compensation expense, general and administrative expenses, depreciation expense and amortization of intangibles. The accounting policies used by the reportable segments are the same as those used in the consolidated financial statements.
Forrester does not identify or allocate assets, including capital expenditures, by operating segment. Accordingly, assets are not being reported by segment because the information is not available by segment and is not reviewed in the evaluation of performance or in making decisions on the allocation of resources.
The following tables present information about reportable segments.
                     
  IT  TI  M&S  Other  Consolidated 
Three months ended March 31, 2008
                    
Revenue
 $24,616  $16,747  $12,755  $856  $54,974 
Direct Margin
  10,917   8,701   4,315   (158)  23,775 
Corporate expenses
                  17,061 
Amortization of intangible assets
                  171 
 
                   
Income from continuing operations
                 $6,543 
 
                   
 
                    
Three months ended March 31, 2007
                    
Revenue
 $21,131  $15,377  $10,216  $593  $47,317 
Direct Margin
  10,052   8,599   3,551   (90)  22,112 
Corporate expenses
                  20,431 
Amortization of intangible assets
                  392 
 
                   
Income from continuing operations
                 $1,289 
 
                   

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Revenues by geographic client location and as a percentage of total revenues are as follows:
         
  THREE MONTHS ENDED 
  MARCH 31, 
  2008  2007 
  (IN THOUSANDS) 
   
 
        
United States
 $39,566  $33,358 
United Kingdom
  3,441   3,522 
Europe (excluding United Kingdom)
  6,561   5,447 
Canada
  3,075   2,761 
Other
  2,331   2,229 
 
      
 
 $54,974  $47,317 
 
      
         
  THREE MONTHS ENDED
  MARCH 31,
  2008 2007
United States
  72%  70%
United Kingdom
  6   7 
Europe (excluding United Kingdom)
  12   12 
Canada
  6   6 
Other
  4   5 
 
        
 
  100%  100%
 
        
NOTE 9 — STOCK OPTION INVESTIGATION: RESTATEMENT OF HISTORICAL FINANCIAL STATEMENTS
During the three months ended March 31, 2008, Forrester recorded a net benefit of $68,000 related to the settlement of stock option-related payroll tax exposure offset by professional fees related to the stock option investigation and previously completed restatement of the Company’s historical financial statements. For the three months ended March 31, 2007, the Company incurred expenses of $1.7 million related to the stock option investigation and restatement of the Company’s historical financial statements.
NOTE 10 — RECENT ACCOUNTING PRONOUNCEMENTS
Effective January 1, 2008, the Company adopted SFAS No. 159 “The Fair Value Option for Financial Assets and Financial Liabilities — Including an amendment of FASB Statement No. 115” (“SFAS 159”). SFAS 159 allows an entity the irrevocable option to elect fair value for the initial and subsequent measurement for specified financial assets and liabilities on an instrument-by-instrument basis. The Company did not elect to adopt the fair value option under this Statement.

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS OVERVIEW
This Quarterly Report on Form 10-Q contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Words such as “expects,” “believes,” “anticipates,” “intends,” “plans,” “estimates,” or similar expressions are intended to identify these forward-looking statements. These statements include, but are not limited to, statements about the adequacy of our liquidity and capital resources and the success of and demand for our research and advisory products and services. These statements are based on our current plans and expectations and involve risks and uncertainties that could cause actual future activities and results of operations to be materially different from those set forth in the forward-looking statements. Important factors that could cause actual future activities and results to differ include, among others, our ability to anticipate trends in technology spending in the marketplace, business and economic conditions, market trends, competition, the ability to attract and retain professional staff, possible variations in our quarterly operating results, risks associated with our ability to offer new products and services and our dependence on renewals of our membership-based research services and on key personnel. We undertake no obligation to update publicly any forward-looking statements, whether as a result of new information, future events, or otherwise.
We derive revenues from memberships to our research product offerings and from our advisory services and events available through what we refer to as Research, Data, Consulting, and Community offerings. We offer contracts for our research products that are typically renewable annually and payable in advance. Research revenues are recognized as revenue ratably over the term of the contract. Accordingly, a substantial portion of our billings are initially recorded as deferred revenue. Clients purchase advisory services offered through our Data, Consulting and Community products and services to supplement their memberships to our research. Billings attributable to advisory services are initially recorded as deferred revenue and are recognized as revenue when the services are performed. Event billings are also initially recorded as deferred revenue and are recognized as revenue upon completion of each event. Consequently, changes in the number and value of client contracts, both net decreases as well as net increases, impact our revenues and other results over a period of several months.
Our primary operating expenses consist of cost of services and fulfillment, selling and marketing expenses, general and administrative expenses, depreciation and amortization of intangible assets. Cost of services and fulfillment represents the costs associated with the production and delivery of our products and services, and it includes the costs of salaries, bonuses, and related benefits for research personnel, non-cash stock-based compensation expense and all associated editorial, travel, and support services. Selling and marketing expenses include salaries, employee benefits, non-cash stock-based compensation expense, travel expenses, promotional costs, sales commissions, and other costs incurred in marketing and selling our products and services. General and administrative expenses include the costs of the technology, operations, finance, and strategy groups and our other administrative functions, including salaries, bonuses, employee benefits and non-cash stock-based compensation expense. Overhead costs are allocated over these categories according to the number of employees in each group. Amortization of intangible assets represents the cost of amortizing acquired intangible assets such as customer relationships.
Deferred revenue, agreement value, client retention, dollar retention and enrichment are metrics we believe are important to understanding our business. We believe that the amount of deferred revenue, along with the agreement value of contracts to purchase research and advisory services, provide a significant measure of our business activity. Deferred revenue reflects billings in advance of revenue recognition as of the measurement date. We calculate agreement value as the total revenues recognizable from all research and advisory service contracts in force at a given time (but not including advisory-only contracts), without regard to how much revenue has already been recognized. No single client accounted for more than 2% of agreement value at March 31, 2008. We calculate client retention as the number of client companies who renewed with memberships as a percentage of those that would have expired. We calculate dollar retention as a percentage of the dollar value of all client membership contracts renewed during the most recent twelve month fiscal period to the total dollar value of all client membership contracts that expired during the period. We calculate enrichment as a percentage of the dollar value of client membership contracts renewed during the period to the dollar value of the corresponding expiring contracts. Client retention, dollar retention, and enrichment are not necessarily indicative of the rate of future retention of our revenue base. A summary of our key metrics is as follows:
                 
  As of Absolute Percentage
  MARCH 31, Increase Increase
  2008 2007 (Decrease) (Decrease)
Deferred Revenue (in millions at quarter-end)
 $117.1  $100.2   16.9   17%
Agreement Value (in millions at quarter-end)
 $195.6  $173.2   22.4   13%
Client Retention
  76%  78%  (2)  (3)%
Dollar Retention
  87%  88%  (1)  (1)%
Enrichment
  106%  107%  (1)  (1)%
Number of clients
  2,490   2,367   123   5%
The increase in deferred revenue and agreement value from March 31, 2007 to March 31, 2008 is primarily due to increases in the number of clients and in the average contract size of research only contracts. The average contract size for annual memberships for research only contracts at March 31, 2008 was approximately $45,200, an increase of 7 % from $42,400 at March 31, 2007. Client retention, dollar retention and enrichment all declined slightly year over year primarily due to a greater proportion of new business contracts in 2007 than previously experienced, which historically, and in 2008, have renewed at lower rates.

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CRITICAL ACCOUNTING POLICIES AND ESTIMATES
Management’s discussion and analysis of financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and related disclosure of contingent assets and liabilities. On an ongoing basis, we evaluate our policies and estimates, including but not limited to, those related to our revenue recognition, non-cash stock-based compensation, allowance for doubtful accounts, non-marketable investments, goodwill and other intangible assets and taxes. Management bases its estimates on historical experience and various other assumptions that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions.
We consider the following accounting policies to be those that require the most subjective judgment or those most important to the portrayal of our financial condition and results of operations. If actual results differ significantly from management’s estimates and projections, there could be a material effect on our financial statements. This is not a comprehensive list of all of our accounting policies. In many cases, the accounting treatment of a particular transaction is specifically dictated by generally accepted accounting principles, with no need for management’s judgment in their application. There are also areas in which management’s judgment in selecting any available alternative would not produce a materially different result. For further discussion of the application of these and our other accounting policies, see Management’s Discussion and Analysis of Financial Condition and Results of Operations and the notes to consolidated financial statements in our 2007 Annual Report on Form 10-K.
 REVENUE RECOGNITION. We generate revenues from licensing annual memberships to our research, performing advisory services, hosting events and conducting teleconferences. We execute contracts that govern the terms and conditions of each arrangement. Revenues from contracts that contain multiple deliverables are allocated among the separate units based on their relative fair values; however, the amount recognized is limited to the amount that is not contingent on future performance conditions. Research service revenues are recognized ratably over the term of the agreement. Advisory service revenues are recognized during the period in which the customer receives the agreed upon deliverable. Revenues from Forrester teleconferences revenue and reimbursed out-of-pocket expenses are recorded as advisory service revenues. Events revenues are recognized upon completion of the event. Annual memberships which include access to our research, unlimited phone or email analyst inquiry, unlimited participation in Forrester’s Teleconferences, and the right to attend one event, are accounted for as one unit of accounting and recognized ratably as research services revenue over the membership period. We offer our clients a money-back guarantee, which gives them the right to cancel their membership contracts prior to the end of the contract term. For contracts that can be terminated during the contract term, refunds would be issued for unused products or services. Furthermore, our revenue recognition determines the timing of commission expenses, which are deferred and then recorded as expense as the related revenue is recognized. We evaluate the recoverability of deferred commissions at each balance sheet date.
 
 NON-CASH STOCK-BASED COMPENSATION. Statement of Financial Accounting Standards (“SFAS”) No. 123 (revised 2004), “Share-Based Payment” (“SFAS No. 123R”) requires the recognition of the fair value of stock-based compensation in net income. To determine the fair value of stock- based compensation, SFAS No. 123R requires significant judgment and the use of estimates, particularly surrounding assumptions such as stock price volatility and expected option lives and forfeiture rates. The assumptions used in calculating the fair value of share-based awards represent management’s best estimates, but these estimates involve inherent uncertainties and the application of management judgment. As a result, if circumstances change and we use different assumptions, our stock-based compensation expense could be materially different in the future.
 
  The development of an expected life assumption involves projecting employee exercise behaviors (expected period between stock option vesting dates and stock option exercise dates). We are also required to estimate future forfeitures for recognition of stock-based compensation expense. We will record additional expense if the actual forfeitures are lower than estimated and will record a recovery of prior expense if the actual forfeitures are higher than estimated. The actual expense recognized over the vesting period will only be for those shares that vest. If our actual forfeiture rate is materially different from our estimate, the actual stock-based compensation expense could be significantly different from what we have recorded in the current period.

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 ALLOWANCE FOR DOUBTFUL ACCOUNTS. We maintain an allowance for doubtful accounts for estimated losses resulting from the inability of our customers to make contractually obligated payments that totaled approximately $679,000 as of March 31, 2008. Management specifically analyzes accounts receivable and historical bad debts, customer concentrations, current economic trends, and changes in our customer payment terms when evaluating the adequacy of the allowance for doubtful accounts. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required, and if the financial condition of our customers were to improve, the allowances may be reduced accordingly.
 
 NON-MARKETABLE INVESTMENTS. We hold minority interests in technology-related companies and equity investment funds. These investments are in companies that are not publicly traded, and, therefore, because no established market for these securities exists, the estimate of the fair value of our investments requires significant judgment. We have a policy in place to review the fair value of our investments on a regular basis to evaluate the carrying value of the investments in these companies which consists primarily of reviewing the investee’s revenue and earnings trends relative to predefined milestones and overall business prospects. We record impairment charges when we believe that an investment has experienced a decline in value that is other than temporary. Future adverse changes in market conditions or poor operating results of underlying investments could result in losses or an inability to recover the carrying value of the investments that may not be reflected in an investment’s current carrying value, thereby possibly requiring an impairment charge in the future.
 
 GOODWILL AND INTANGIBLE ASSETS AND OTHER LONG-LIVED ASSETS. We have goodwill and identified intangible assets with finite lives related to our acquisitions. SFAS No. 142, “ Goodwill and Other Intangible Assets“, requires that goodwill and intangible assets with indefinite lives no longer be amortized but instead be measured for impairment at least annually or whenever events indicate that there may be an impairment. In order to determine if an impairment exists, we compare the reporting unit’s carrying value to the reporting unit’s fair value. Determining the reporting unit’s fair value requires us to make estimates on market conditions and operational performance. Absent an event that indicates a specific impairment may exist, we have selected November 30th as the date of performing the annual goodwill impairment test. As of March 31, 2008, we believe that the carrying value of our goodwill is not impaired. Future events could cause us to conclude that impairment indicators exist and that goodwill associated with our acquired businesses is impaired. Any resulting impairment loss could have a material adverse impact on our financial condition and results of operations.
 
  Intangible assets with finite lives are valued according to the future cash flows they are estimated to produce. These assigned values are amortized on an accelerated basis which matches the periods those cash flows are estimated to be produced. Tangible assets with finite lives consist of property and equipment, which are depreciated and amortized over their estimated useful lives. We continually evaluate whether events or circumstances have occurred that indicate that the estimated remaining useful life of our identifiable intangible and long-lived tangible assets may warrant revision or that the carrying value of these assets may be impaired. To compute whether intangible assets have been impaired, the estimated undiscounted future cash flows for the estimated remaining useful life of the assets are compared to the carrying value. To the extent that the future cash flows are less than the carrying value, the assets are written down to the estimated fair value of the asset.
 
 INCOME TAXES. We have deferred tax assets related to temporary differences between the financial statement and tax bases of assets and liabilities as well as operating loss carryforwards (primarily from stock option exercises and the acquisition of Giga Information Group, Inc. in 2003). In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible and before the carryforwards expire. Although realization is not assured, based upon the level of our historical taxable income and projections for our future taxable income over the periods during which the deferred tax assets are deductible and the carryforwards expire, management believes it is more likely than not that we will realize the benefits of these deferred tax assets. The amount of the deferred tax asset considered realizable, however, could be reduced if our estimates of future taxable income during the carry-forward periods are incorrect.

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  Effective January 1, 2007, we adopted FASB Interpretation No. (“FIN”) 48, “Accounting for Uncertainty in Income Taxes” (“FIN 48”). “FIN 48” clarifies the accounting for uncertainty in income taxes recognized in an enterprise’s financial statements in accordance with “SFAS No. 109”, “Accounting for Income Taxes” (“SFAS 109”). The impact of the adoption of “FIN 48” is discussed in Note 1 to our interim consolidated financial statements.
 
 VALUATION AND IMPAIRMENT OF AVAILABLE-FOR-SALE SECURITIES. The fair value of our available for sale securities is generally determined from quoted market prices received from pricing services based upon market transactions at fair value. We also have investments in auction rate securities collateralized by student loans and municipal debt. As of March 31, 2008, we held approximately $61 million of municipal bonds, classified as long-term assets, with an auction reset feature (auction rate securities or “ARS”) whose underlying assets are generally student loans which are substantially backed by the federal government. In February 2008, auctions began to fail for these securities. Effective January 1, 2008, we are determining the fair market values of our financial instruments based on the fair value hierarchy established in SFAS 157 which requires an entity to maximize the use of observable inputs (Level 1 and Level 2 inputs) and minimize the use of unobservable inputs (Level 3 inputs) when measuring fair value. Given the current failures in the auction markets to provide quoted market prices of the securities as well as the lack of any correlation of these instruments to these observable market data, we valued these securities using a discounted cash flow methodology with the most significant input categorized as Level 3. Significant inputs that went into the model were the credit quality of the issuer, the percentage and the types of guarantees (such as Federal Family Education Loan Program — FELP), the probability of the auction succeeding or the security being called, and an illiquidity discount factor. Changes in the assumptions of our model based on dynamic market conditions could have a significant impact on the valuation of these securities, which may lead us in the future to take an impairment charge for these securities.

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RESULTS OF OPERATIONS
The following table sets forth selected financial data as a percentage of total revenues for the periods indicated:
         
  THREE MONTHS ENDED
  MARCH 31,
  2008 2007
 
Research services
  65%  66%
Advisory services and other
  35   34 
 
        
Total revenues
  100   100 
 
Cost of services and fulfillment
  39   42 
Selling and marketing
  34   36 
General and administrative
  13   16 
Depreciation
  2   2 
Amortization of intangible assets
     1 
 
        
 
        
Income from operations
  12   3 
Other income, net
  4   4 
Gains from securities and non-marketable investments
      
 
        
 
        
Income from operations before income tax provision
  16   7 
Income tax provision
  7   3 
 
        
Net income
  9%  4%
 
        
THREE MONTHS ENDED MARCH 31, 2008 AND MARCH 31, 2007
REVENUES.
                 
  THREE MONTHS    
  ENDED Absolute Percentage
  MARCH 31, Increase Increase
  2008 2007 (Decrease) (Decrease)
Revenues (in millions)
 $55.0  $47.3   7.7   16%
Revenues from research services (in millions)
 $36.0  $31.3   4.7   15%
Advisory services and other revenues (in millions)
 $19.0  $16.0   3.0   19%
Revenues attributable to customers outside of the United States (in millions)
 $15.4  $13.9   1.5   11%
Revenues attributable to customers outside of the United States as a percentage of total revenue
  28%  30%  (2)  (7)%
 
                
Number of clients
  2,490   2,367   123   5%
Number of research employees
  346   299   47   16%
 
                
Number of events
  2   1   1   100%
The increase in total revenues and in research services revenues is primarily due to the increase in clients resulting from an increased number of salespeople during 2007, favorable exchange rates, reduced discounting and increased prices. Excluding the impact of foreign currency translation total revenues would have increased 14% for the three months ended March 31, 2008 as compared to the three months ended March 31, 2007. No single client company accounted for more than 2% of revenues during the three months ended March 31, 2008 or 2007.
The increase in advisory services and other revenues is primarily the result of an increase in the number of research employees available to deliver advisory services.
International revenues increased 11% to $15.4 million in the three months ended March 31, 2008 from $13.9 million in the three months ended March 31, 2007 primarily due to favorable exchange rates. The decrease in international revenues as a percentage of total revenues is primarily attributable to demand for our products and services growing at a faster rate domestically than internationally.

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COST OF SERVICES AND FULFILLMENT.
                 
  THREE MONTHS    
  ENDED Absolute Percentage
  MARCH 31, Increase Increase
  2008 2007 (Decrease) (Decrease)
 
                
Cost of services and fulfillment (in millions)
 $21.1  $19.8   1.3   7%
Cost of services and fulfillment as a percentage of total revenues
  39%  42%  (3)  (7%)
Number of research and fulfillment employees
  415   373   42   11%
The increase in cost of services and fulfillment is primarily attributable to increased compensation and benefits costs resulting from an increase in the number of research and fulfillment employees. The decrease in cost of services and fulfillment as a percentage of total revenues is primarily attributable to an increased revenue base.
SELLING AND MARKETING.
                 
  THREE MONTHS    
  ENDED Absolute Percentage
  MARCH 31, Increase Increase
  2008 2007 (Decrease) (Decrease)
 
                
Selling and marketing expenses (in millions)
 $18.9  $17.1   1.8   11%
Selling and marketing expenses as a percentage of total revenues
  34%  36%  (2)  (6)%
Number of selling and marketing employees
  385   316   69   22%
The increase in selling and marketing expenses is primarily attributable to increased compensation and benefits costs resulting from an increase in the number of selling and marketing employees. The decrease in selling and marketing expenses as a percentage of total revenues is primarily attributable to an increased revenue base.
GENERAL AND ADMINISTRATIVE.
                 
  THREE MONTHS    
  ENDED Absolute Percentage
  MARCH 31, Increase Increase
  2008 2007 (Decrease) (Decrease)
 
                
General and administrative expenses (in millions)
 $7.2  $7.8   (.6)  (8%)
General and administrative expenses as a percentage of total revenues
  13%  16%  (3)  (19%)
Number of general and administrative employees
  135   118   17   14%
The decrease in general and administrative expenses both in dollars and as a percentage of total revenues is primarily attributable to a decrease in professional fees associated with the stock option investigation and previously completed restatement of our historical financial statements, offset by increased compensation and benefits costs resulting from an increase in the number of general and administrative employees.
DEPRECIATION. Depreciation expense increased to $1.0 million in the three months ended March 31, 2008 from $923,000 in the three months ended March 31, 2007. The increase is primarily attributable to depreciation expense for computer and software assets purchased during 2007.
AMORTIZATION OF INTANGIBLE ASSETS. Amortization of intangible assets decreased to $171,000 in the three months ended March 31, 2008 from $392,000 in the three months ended March 31, 2007. This decrease in amortization expense is primarily attributable to the accelerated method we are using to amortize our acquired intangible assets according to the expected cash flows to be received from these assets.
OTHER INCOME, NET. Other income, net, consisting primarily of interest income, increased 11% to $2.1 million during the three months ended March 31, 2008 from $1.9 million during the three months ended March 31, 2007. The increase is primarily due to an increase in the average cash and investment balances available for investment in 2008 as compared to 2007.
GAINS FROM SECURITIES AND NON-MARKETABLE INVESTMENTS. Gains on distributions from non-marketable investments totaled approximately $100,000 and $174,000 during the three months ended March 31, 2008 and 2007, respectively. In 2008, we sold approximately 20,000 shares of comScore, receiving proceeds of approximately $438,000 and recording a gain of approximately $397,000 related to the sale.

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PROVISION FOR INCOME TAXES. Income tax expense for the quarter ended March 31, 2008 was $4.1 million, or 45% of pre-tax income, compared to $1.3 million, or 39% of pre-tax income for the three months ended March 31, 2007. The increase in our effective tax rate for 2008 compared to 2007 was primarily the result of a decrease in tax exempt interest income as a percentage of total income, an increase in state taxes and foreign taxes, offset by an increase in deductions from stock option exercises.
LIQUIDITY AND CAPITAL RESOURCES
We have financed our operations primarily through funds generated from operations. Memberships for research services, which constituted approximately 65% of our revenues during the three months ended March 31, 2008, are annually renewable and are generally payable in advance. We generated cash from continuing operating activities of $29.8 million and $21.5 million during the three months ended March 31, 2008 and 2007, respectively. The increase in cash provided from operations is primarily attributable to a decrease in prepaid expenses and other current assets, an increase in deferred revenue and increased net income.
We generated $51.7 million of cash from investing activities during the three months ended March 31, 2008 and we used $22.7 million of cash in investing activities during the three months ended March 31, 2007. The increase in cash provided from investing activities is primarily attributable to an increase in proceeds from sales and maturities of available-for-sale securities as well as a decrease in capital expenditures. We regularly invest excess funds in short-and intermediate-term interest-bearing obligations of investment grade.
In June 2000, we committed to invest $20.0 million in two technology-related private equity investment funds over an expected period of five years. As of March 31, 2008, we had contributed approximately $19.5 million to the funds. The timing and amount of future contributions are entirely within the discretion of the investment funds. In July 2000, we adopted a cash bonus plan to pay bonuses, after the return of invested capital, measured by the proceeds of a portion of the share of net profits from these investments, if any, to certain key employees who must remain employed with us at the time any bonuses become payable under the plan, subject to the terms and conditions of the plan. The principal purpose of this cash bonus plan was to retain key employees by allowing them to participate in a portion of the potential return from Forrester’s technology-related investments if they remained employed by the Company. The plan was established at a time when technology and internet companies were growing significantly, and providing incentives to retain key employees during that time was important. To date, we have not paid any bonuses under this plan.
We used $8.9 million in cash from financing activities during the three months ended March 31, 2008 and we generated $811,000 in cash from financing activities during the three months ended March 31, 2007. The decrease in cash provided from financing activities is primarily attributable to an increase in purchases of our stock pursuant to our stock repurchase program, offset by an increase in proceeds from exercises of employee stock options.
Through 2007, our Board of Directors authorized an aggregate $150.0 million to purchase common stock under the stock repurchase program. During the three months ended March 31, 2008, we repurchased approximately 538,000 shares of common stock at an aggregate cost of approximately $14.5 million. No shares were repurchased during the three months ended March 31, 2007. As of March 31, 2008, we had cumulatively repurchased approximately 5.6 million shares of common stock at an aggregate cost of approximately $104.9 million.
As of March 31, 2008, we held approximately $61.4 million of municipal bonds with an auction reset feature (auction rate securities or “ARS”) whose underlying assets are generally student loans which are substantially backed by the federal government. In February 2008, auctions began to fail for these securities. Based on current market conditions, it is likely that auction failures will continue that could result in either temporary or other-than-temporary impairments of the ARS holdings, which totaled $61.4 million. We have the ability and intent to hold these securities until a successful auction occurs and the ARSs are liquidated at par value. Further, as the funds associated with the ARSs may not be accessible for in excess of twelve months because of continued failed auctions or the inability to find a buyer outside of the auction process, these securities were classified as long-term assets in the consolidated balance sheet as of March 31, 2008. Based on our expected operating cash flows and our other sources of cash, we do not anticipate the current lack of liquidity on these investments will affect our ability to execute our current business plan.
As of March 31, 2008, we had cash and cash equivalents of $126.5 million and available-for-sale securities of $141.0 million. We do not have a line of credit and do not anticipate the need for one in the foreseeable future. We plan to continue to introduce new products and services and expect to make minimal investments in our infrastructure during the next 12 months. We believe that our current cash balance, available-for-sale securities, and cash flows from operations will satisfy working capital, financing activities, and capital expenditure requirements for at least the next two years.
As of March 31, 2008, we had future contractual obligations as follows for operating leases*:
                             
  FUTURE PAYMENTS DUE BY YEAR 
CONTRACTUAL OBLIGATIONS TOTAL  2008  2009  2010  2011  2012  Thereafter 
 
                            
Operating leases
 $31,459   6,599   8,855   8,546   5,010   954   1,495 
 
                            

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* The above table does not include future minimum rentals to be received under subleases of $116,000. The above table also does not include the remaining $500,000 of capital commitments to the private equity funds described above due to the uncertainty as to the timing of capital calls made by such funds.
We do not maintain any off-balance sheet financing arrangements.

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ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The following discussion about our market risk disclosures involves forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements. We are exposed to market risk related to changes in interest rates and foreign currency exchange rates. We do not use derivative financial instruments for speculative or trading purposes.
INTEREST RATE AND MARKET RISK. We maintain an investment portfolio consisting mainly of federal, state and municipal government obligations and corporate obligations. With the exception of the ARS described below, all investments mature within 3 years. These available-for-sale securities are subject to interest rate risk and will decline in value if market interest rates increase. We have the ability to hold our fixed income investments until maturity (except for any future acquisitions or mergers). Therefore, we would not expect our operating results or cash flows to be affected to any significant degree by a sudden change in market interest rates on our securities portfolio. The following table provides information about our investment portfolio. For investment securities, the table presents principal cash flows and related weighted-average interest rates by expected maturity dates.
Principal amounts by expected maturity in U.S. dollars are as follows:
                 
  FAIR VALUE      
  AT MARCH 31,      
  2008 FY 2008 FY 2009 FY 2010
Cash equivalents
 $93,378  $93,378  $  $ 
Weighted average interest rate
  2.87%  2.87%      
 
                
State and municipal agency obligations
  139,300   78,157   44,633   16,510 
Weighted average interest rate
  3.87%  4.19%  3.54%  3.24%
 
                
Total portfolio
 $232,678  $171,531  $44,633  $16,510 
Weighted average interest rate
  3.47%  3.47%  3.54%  3.24%
As of March 31, 2008, we held approximately $61 million of municipal bonds, classified as long-term assets, with an auction reset feature (auction rate securities or “ARS”) whose underlying assets are generally student loans which are substantially backed by the federal government. In February 2008, auctions began to fail for these securities. Effective January 1, 2008, we determined the fair market values of our financial instruments based on the fair value hierarchy established in SFAS 157 which requires an entity to maximize the use of observable inputs (Level 1 and Level 2 inputs) and minimize the use of unobservable inputs (Level 3 inputs) when measuring fair value. Given the current failures in the auction markets to provide quoted market prices of the securities as well as the lack of any correlation of these instruments to these observable market data, we valued these securities using a discounted cash flow methodology with the most significant input categorized as Level 3. Significant inputs that went into the model were the credit quality of the issuer, the percentage and the types of guarantees (such as Federal Family Education Loan Program — FELP), the probability of the auction succeeding or the security being called, and an illiquidity discount factor. Changes in the assumptions of our model based on dynamic market conditions could have a significant impact on the valuation of these securities, which may lead us in the future to take an impairment charge for these securities.
FOREIGN CURRENCY EXCHANGE. On a global level, we face exposure to movements in foreign currency exchange rates. This exposure may change over time as business practices evolve and could have a material adverse impact on our results of operations. To date, the effect of changes in currency exchange rates has not had a significant impact on our financial position or our results of operations. Accordingly, we have not entered into any hedging agreements. However, we are prepared to hedge against fluctuations that the Euro, or other foreign currencies, will have on foreign exchange exposure if this exposure becomes material. As of March 31, 2008, the total assets related to non-U.S. dollar denominated currencies that are subject to foreign currency exchange risk were approximately $52.8 million.

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ITEM 4. CONTROLS AND PROCEDURES
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
We maintain “disclosure controls and procedures,” as such term is defined under Securities Exchange Act Rule 13a-15(e), that are designed to ensure that information required to be disclosed in our Exchange Act reports is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms, and that such information is accumulated and communicated to our management, including our principal executive officer and principal financial officer, as appropriate, to allow timely decisions regarding required disclosures. In designing and evaluating the disclosure controls and procedures, our management recognized that any controls and procedures, no matter how well designed and operated, can provide only reasonable assurance of achieving the desired control objectives and our management necessarily was required to apply its judgment in evaluating the cost-benefit relationship of possible controls and procedures. Our management, with the participation of our principal executive officer and principal financial officer, has evaluated the effectiveness of our disclosure controls and procedures as of March 31, 2008. Based upon their evaluation and subject to the foregoing, the principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective in ensuring that material information relating to the Company is made known to the principal executive officer and principal financial officer by others within our Company during the quarter ended March 31, 2008.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There was no change in our internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) that occurred during the quarter ended March 31, 2008 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.

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PART II. OTHER INFORMATION
ITEM 1. LEGAL PROCEEDINGS.
We are not currently a party to any material legal proceedings.
In June, 2007, the SEC notified us that it had commenced a formal inquiry into our historical stock option granting practices. In December 2006, prior to the resignation of our chief financial officer in connection with irregularities involving a stock option grant awarded to him in 1999, we advised the SEC of our voluntary internal investigation. We have been cooperating fully with the SEC since then and will continue to do so as the inquiry moves forward. We are unable to predict what, if any, consequences the SEC investigation may have on us or on our results of operations.
ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS
Through 2007, the Board of Directors authorized an aggregate $150 million to purchase common stock under our stock repurchase program. The shares repurchased were used, among other things, in connection with Forrester’s employee stock option and purchase plans. During each of the three months during the quarter ended March 31, 2008, we purchased the following number of shares of our common stock:
             
          Maximum 
          Dollar Value 
          that May Yet 
          Be 
          Purchased 
          Under the 
  Total Number  Average  Stock 
  of  Price Paid  Repurchase 
Period Shares Purchased  per Share  Program 
January 1 — January 31
    $  $ 
February 1 — February 28
  292,038  $26.85  $51,732 
March 1 — March 31
  246,200  $26.94  $45,099 
 
         
 
            
 
  538,238  $26.89  $45,099 
 
         
All purchases of our common stock were made under the stock repurchase program.
ITEM 6. EXHIBITS
   
10.1+
 Employment Agreement between Forrester Research B.V. and Dennis Van Lingen dated as of June 20, 2000, and Addendum thereto dated May 21, 2001
 
  
10.2
 Sixth Amendment to Lease dated as of April 22, 2008 between ARE-Tech Square, LLC and Forrester Research, Inc. for the premises located at 400 Technology Square, Cambridge, Massachusetts
 
  
31.1
 Certification of the Principal Executive Officer
 
  
31.2
 Certification of the Principal Financial Officer
 
  
32.1
 Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
  
32.2
 Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
+ Denotes management contract or compensation arrangement.

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SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
     
 FORRESTER RESEARCH, INC.
 
 
 By:  /s/ George F. Colony   
  George F. Colony  
  Chairman of the Board of Directors
and Chief Executive Officer
(principal executive officer) 
 
Date: May 9, 2008
     
   
 By:  /s/ Michael A. Doyle   
  Michael A. Doyle  
  Chief Financial Officer and Treasurer
(principal financial and accounting officer) 
 
 
Date: May 9, 2008

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Exhibit Index
   
Exhibit No. Document
 
  
10.1+
 Employment Agreement between Forrester Research B.V. and Dennis Van Lingen dated as of June 20, 2000, and Addendum thereto dated May 21, 2001
 
  
10.2
 Sixth Amendment to Lease dated as of April 22, 2008 between ARE-Tech Square, LLC and Forrester Research, Inc. for the premises located at 400 Technology Square, Cambridge, Massachusetts
 
  
31.1
 Certification of the Principal Executive Officer
 
  
31.2
 Certification of the Principal Financial Officer
 
  
32.1
 Certification of the Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
  
32.2
 Certification of the Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
 
+ Denotes management contract or compensation arrangement.

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