H&R Block
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H&R Block - 10-Q quarterly report FY2011 Q2


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
FORM 10-Q
 
   
(Mark One)  
[X]
 QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
  For the quarterly period ended October 31, 2010
  
OR
[  ]
 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
  For the transition period from          to          
 
 
Commission file number 1-6089
 
(H & R BLOCK LOGO)
 
H&R Block, Inc.
(Exact name of registrant as specified in its charter)
 
   
MISSOURI
(State or other jurisdiction of
incorporation or organization)
 44-0607856
(I.R.S. Employer
Identification No.)
 
One H&R Block Way
Kansas City, Missouri 64105
(Address of principal executive offices, including zip code)
 
(816) 854-3000
(Registrant’s telephone number, including area code)
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
 
Yes   Ö    No        
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 ofRegulation S-T(§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes   Ö    No        
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” inRule 12b-2of the Exchange Act. (Check one):
 
       
Large accelerated filer Ö 
 Accelerated filer      Non-accelerated filer       Smaller reporting company     
   
  (Do not check if a smaller reporting company)
 
Indicate by check mark whether the registrant is a shell company (as defined inRule 12b-2of the Exchange Act). Yes          No   Ö  
 
The number of shares outstanding of the registrant’s Common Stock, without par value, at the close of business on November 30, 2010 was 305,110,195 shares.


 


Table of Contents

 
(H & R BLOCK LOGO)
 
 
CONDENSED CONSOLIDATED BALANCE SHEETS (amounts in 000s, except share and per share amounts)
 
         
  October 31, 2010  April 30, 2010 
 
  (Unaudited)    
 
ASSETS
        
Cash and cash equivalents
 $959,746  $1,804,045 
Cash and cash equivalents – restricted
  35,473   34,350 
Receivables, less allowance for doubtful accounts of $115,505 and $112,475
  416,333   517,986 
Prepaid expenses and other current assets
  324,014   292,655 
         
Total current assets
  1,735,566   2,649,036 
Mortgage loans held for investment, less allowance for loan losses of $87,567 and $93,535
  537,226   595,405 
Property and equipment, at cost, less accumulated depreciation and amortization of $683,537 and $657,008
  327,881   345,470 
Intangible assets, net
  373,324   367,432 
Goodwill
  867,417   840,447 
Other assets
  466,368   436,528 
         
Total assets
 $4,307,782  $5,234,318 
         
         
LIABILITIES AND STOCKHOLDERS’ EQUITY        
Liabilities:
        
Customer banking deposits
 $929,898  $852,555 
Accounts payable, accrued expenses and other current liabilities
  660,999   756,577 
Accrued salaries, wages and payroll taxes
  81,163   199,496 
Accrued income taxes
  151,708   459,175 
Current portion of long-term debt
  3,407   3,688 
Commercial paper borrowings
  39,517   - 
Federal Home Loan Bank borrowings
  50,000   50,000 
         
Total current liabilities
  1,916,692   2,321,491 
         
Long-term debt
  1,041,103   1,035,144 
Federal Home Loan Bank borrowings
  25,000   25,000 
Other noncurrent liabilities
  445,182   412,053 
         
Total liabilities
  3,427,977   3,793,688 
         
Commitments and contingencies
        
Stockholders’ equity:
        
Common stock, no par, stated value $.01 per share, 800,000,000 shares authorized, shares issued of 412,440,599 and 431,390,599
  4,124   4,314 
Additional paid-in capital
  810,403   832,604 
Accumulated other comprehensive income
  2,757   1,678 
Retained earnings
  2,104,050   2,658,586 
Less treasury shares, at cost
  (2,041,529)  (2,056,552)
         
Total stockholders’ equity
  879,805   1,440,630 
         
Total liabilities and stockholders’ equity
 $4,307,782  $5,234,318 
         
 
See Notes to Condensed Consolidated Financial Statements


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(H & R BLOCK LOGO)
 
 
CONDENSED CONSOLIDATED STATEMENTS OF
OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
(Unaudited, amounts in 000s,
except per share amounts)
 
                 
 
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
 
 
Revenues:
                
Service revenues
 $296,139  $294,958  $543,558  $542,943 
Interest income
  10,635   12,113   20,937   24,400 
Product and other revenues
  16,115   19,010   32,868   34,243 
                 
   322,889   326,081   597,363   601,586 
                 
Operating expenses:
                
Cost of revenues
  392,950   410,949   760,966   797,399 
Selling, general and administrative
  108,943   129,685   225,972   232,902 
                 
   501,893   540,634   986,938   1,030,301 
                 
Operating loss
  (179,004)  (214,553)  (389,575)  (428,715)
Other income, net
  3,885   1,700   7,139   4,989 
                 
Loss from continuing operations before tax benefit
  (175,119)  (212,853)  (382,436)  (423,726)
Income tax benefit
  (68,307)  (86,381)  (147,986)  (166,637)
                 
Net loss from continuing operations
  (106,812)  (126,472)  (234,450)  (257,089)
Net loss from discontinued operations
  (2,237)  (2,115)  (5,280)  (5,132)
                 
Net loss
 $(109,049) $(128,587) $(239,730) $(262,221)
                 
Basic and diluted loss per share:
                
Net loss from continuing operations
 $(0.35) $(0.38) $(0.75) $(0.77)
Net loss from discontinued operations
  (0.01)  -   (0.02)  (0.01)
                 
Net loss
 $(0.36) $(0.38) $(0.77) $(0.78)
                 
Basic and diluted shares
  306,804   335,346   313,247   334,939 
                 
Dividends paid per share
 $0.15  $0.15  $0.30  $0.30 
                 
                 
Comprehensive income (loss):
                
Net loss
 $(109,049) $(128,587) $(239,730) $(262,221)
Change in unrealized gain onavailable-for-salesecurities, net
  (333)  329   (639)  (418)
Change in foreign currency translation adjustments
  5,396   2,586   1,376   12,123 
                 
Comprehensive loss
 $(103,986) $(125,672) $(238,993) $(250,516)
                 
 
See Notes to Condensed Consolidated Financial Statements


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(H & R BLOCK LOGO)
 
 
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (unaudited, amounts in 000s)
 
         
Six Months Ended October 31, 2010  2009 
 
 
Net cash used in operating activities
 $(548,001) $(786,152)
         
Cash flows from investing activities:
        
Principal repayments on mortgage loans held for investment, net
  30,829   38,693 
Purchases of property and equipment, net
  (35,005)  (7,280)
Payments made for business acquisitions, net
  (43,310)  (6,606)
Other, net
  30,851   18,473 
         
Net cash provided by (used in) investing activities
  (16,635)  43,280 
         
Cash flows from financing activities:
        
Repayments of commercial paper
  (75,000)  - 
Proceeds from commercial paper
  114,490   - 
Customer banking deposits, net
  77,023   638,466 
Dividends paid
  (95,068)  (100,784)
Repurchase of common stock, including shares surrendered
  (283,470)  (3,785)
Proceeds from exercise of stock options
  1,493   8,218 
Other, net
  (21,352)  (30,884)
         
Net cash provided by (used in) financing activities
  (281,884)  511,231 
         
         
Effects of exchange rates on cash
  2,221   9,221 
         
Net decrease in cash and cash equivalents
  (844,299)  (222,420)
Cash and cash equivalents at beginning of the period
  1,804,045   1,654,663 
         
Cash and cash equivalents at end of the period
 $959,746  $1,432,243 
         
Supplementary cash flow data:
        
Income taxes paid
 $103,803  $196,427 
Interest paid on borrowings
  30,933   37,304 
Interest paid on deposits
  3,828   4,134 
Transfers of loans to foreclosed assets
  11,185   9,212 
 
See Notes to Condensed Consolidated Financial Statements


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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
 
1. Summary of Significant Accounting Policies
 
Basis of Presentation
The condensed consolidated balance sheet as of October 31, 2010, the condensed consolidated statements of operations and comprehensive income (loss) for the three and six months ended October 31, 2010 and 2009, and the condensed consolidated statements of cash flows for the six months ended October 31, 2010 and 2009 have been prepared by the Company, without audit. In the opinion of management, all adjustments, which include only normal recurring adjustments, necessary to present fairly the financial position, results of operations and cash flows at October 31, 2010 and for all periods presented have been made.
“H&R Block,” “the Company,” “we,” “our” and “us” are used interchangeably to refer to H&R Block, Inc. or to H&R Block, Inc. and its subsidiaries, as appropriate to the context.
Certain information and footnote disclosures normally included in financial statements prepared in accordance with U.S. generally accepted accounting principles have been condensed or omitted. These condensed consolidated financial statements should be read in conjunction with the financial statements and notes thereto included in our April 30, 2010 Annual Report to Shareholders onForm 10-K.All amounts presented herein as of April 30, 2010 or for the year then ended, are derived from our April 30, 2010 Annual Report to Shareholders onForm 10-K.
 
Management Estimates
The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, and the reported amounts of revenues and expenses during the reporting periods. Significant estimates, assumptions and judgments are applied in the determination of our allowance for loan losses, potential losses from loan repurchase and indemnity obligations associated with our discontinued mortgage business, contingent losses associated with pending litigation, fair value of reporting units, reserves for uncertain tax positions and related matters. We revise our estimates when facts and circumstances dictate. However, future events and their effects cannot be determined with absolute certainty. As such, actual results could differ materially from those estimates.
 
Seasonality of Business
Our operating revenues are seasonal in nature with peak revenues occurring in the months of January through April. Therefore, results for interim periods are not indicative of results to be expected for the full year.
 
Concentrations of Risk
Our mortgage loans held for investment include concentrations of loans to borrowers in certain states, which may result in increased exposure to loss as a result of changes in real estate values and underlying economic or market conditions related to a particular geographical location. Approximately 51% of our mortgage loan portfolio consists of loans to borrowers located in the states of Florida, California and New York.
 
2. Business Combinations
Effective July 20, 2010, our Business Services segment acquired certain non-attest assets and liabilities of Caturano & Company, Inc. (Caturano), a Boston-based accounting firm, for an aggregate purchase price of $40.2 million. We expect this acquisition to expand our presence in the Boston market. We made cash payments of $32.6 million, including $29.8 million at closing. Payment of the remaining purchase price is


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deferred and will be paid over 14 years. The following table summarizes the fair value of identifiable assets acquired and liabilities assumed and the resulting goodwill as of October 31, 2010:
 
     
(in 000s) 
  
 
Customer relationships(1)
 $6,733 
Non-compete agreements(2)
  2,766 
Attest firm affiliation(3)
  7,629 
Goodwill
  27,289 
Fixed assets
  2,500 
Other assets
  831 
Other liabilities
  (1,640) 
Unfavorable leasehold(2)
  (5,890) 
     
Total purchase price
 $40,218 
     
 
 
(1)Estimated life of 12 years.
(2)Estimated life of 7 years.
(3)Estimated life of 18 years. Represents the benefits to be received from the Alternative Practice Structure arrangement and Administrative Services Agreement with the attest firm of Caturano.
In connection with the acquisition a deferred compensation plan, an employee retention program and a performance bonus plan were put in place for eligible employees. Expenses related to these plans will be treated as compensation and will be expensed as incurred. We incurred expenses totaling $1.3 million under these plans during the six months ended October 31, 2010.
In October 2010, we signed a definitive merger agreement to acquire all of the outstanding shares of 2SS Holdings, Inc., developer of TaxACT digital tax preparation solutions, for $287.5 million in cash. Completion of the transaction is subject to the satisfaction of customary closing conditions, including regulatory approval.
 
3. Earnings (Loss) Per Share and Stockholders’ Equity
Basic and diluted earnings (loss) per share is computed using the two-class method. The two-class method is an earnings allocation formula that determines net income per share for each class of common stock and participating security according to dividends declared and participation rights in undistributed earnings. Per share amounts are computed by dividing net income from continuing operations attributable to common shareholders by the weighted average shares outstanding during each period. The dilutive effect of potential common shares is included in diluted earnings per share except in those periods with a loss from continuing operations. Diluted earnings per share excludes the impact of shares of common stock issuable upon the lapse of certain restrictions or the exercise of options to purchase 15.6 million shares and 19.3 million shares for the three and six months ended October 31, 2010, respectively and 19.3 million shares for the three and six months ended October 31, 2009, as the effect would be antidilutive due to the net loss from continuing operations during each period.
The computations of basic and diluted loss per share from continuing operations are as follows:
 
                 
  (in 000s, except per share amounts) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
  
 
Net loss from continuing operations attributable to shareholders
 $(106,812) $(126,472) $(234,450) $(257,089)
Amounts allocated to participating securities (nonvested shares)
  (26)  (27)  (7)  340 
                 
Net loss from continuing operations attributable to common shareholders
 $(106,786) $(126,445) $(234,443) $(257,429)
                 
Basic weighted average common shares
  306,804   335,346   313,247   334,939 
Potential dilutive shares
  -   -   -   - 
                 
Dilutive weighted average common shares
  306,804   335,346   313,247   334,939 
                 
Earnings (loss) per share from continuing operations attributable to common shareholders:
                
Basic
 $(0.35) $(0.38) $(0.75) $(0.77)
Diluted
  (0.35)  (0.38)  (0.75)  (0.77)
 
 


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The weighted average shares outstanding for the three and six months ended October 31, 2010 decreased to 306.8 million and 313.2 million, respectively, from 335.3 million and 334.9 million for the three and six months ended October 31, 2009, respectively. During the six months ended October 31, 2010, we purchased and immediately retired 19.0 million shares of our common stock at a cost of $279.9 million. We may continue to repurchase and retire common stock or retire shares held in treasury from time to time in the future. The cost of shares retired during the period was allocated to the components of stockholders’ equity as follows:
 
     
(in 000s) 
  
 
Common stock
 $190 
Additional paid-in capital
  11,370 
Retained earnings
  268,387 
     
  $279,947 
     
 
 
During the six months ended October 31, 2010 and 2009, we issued 1.0 million and 1.6 million shares of common stock, respectively, due to the exercise of stock options, employee stock purchases and vesting of nonvested shares.
During the six months ended October 31, 2010, we acquired 0.2 million shares of our common stock at an aggregate cost of $3.5 million, and during the six months ended October 31, 2009, we acquired 0.2 million shares at an aggregate cost of $3.8 million. Shares acquired during these periods represented shares swapped or surrendered to us in connection with the vesting of nonvested shares and the exercise of stock options.
During the six months ended October 31, 2010, we granted 2.1 million stock options and 0.6 nonvested shares and units in accordance with our stock-based compensation plans. The weighted average fair value of options granted was $2.25 for management options. These awards vest over a four year period with one-fourth vesting each year. Stock-based compensation expense of our continuing operations totaled $2.7 million and $6.2 million for the three and six months ended October 31, 2010, respectively, and $4.8 million and $12.1 million for the three and six months ended October 31, 2009, respectively. At October 31, 2010, unrecognized compensation cost for options totaled $6.4 million, and for nonvested shares and units totaled $16.4 million.
 
4. Mortgage Loans Held for Investment and Related Assets
The composition of our mortgage loan portfolio as of October 31, 2010 and April 30, 2010 is as follows:
 
                 
           (dollars in 000s) 
  
As of October 31, 2010  April 30, 2010 
  
  Amount  % of Total  Amount  % of Total 
  
 
Adjustable-rate loans
 $365,262   59% $411,122   60%
Fixed-rate loans
  254,995   41%  272,562   40%
                 
   620,257   100%  683,684   100%
Unamortized deferred fees and costs
  4,536       5,256     
Less: Allowance for loan losses
  (87,567)      (93,535)    
                 
  $537,226      $595,405     
                 
 
 
Activity in the allowance for loan losses for the six months ended October 31, 2010 and 2009 is as follows:
(in 000s)
           
 
Six Months Ended October 31, 2010  2009   
 
 
Balance, beginning of the period
 $93,535  $84,073   
Provision
  16,300   27,000   
Recoveries
  86   29   
Charge-offs
  (22,354)  (15,109)  
           
Balance, end of the period
 $87,567  $95,993   
           
 
 


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Our loan loss reserve as a percent of mortgage loans was 14.1% at October 31, 2010 compared to 13.7% at April 30, 2010.
In cases where we modify a loan and in so doing grant a concession to a borrower experiencing financial difficulty, the modification is considered a troubled debt restructuring (TDR). TDR loans totaled $121.7 million and $145.0 million at October 31, 2010 and April 30, 2010, respectively. The principal balance of non-performing assets as of October 31, 2010 and April 30, 2010 is as follows:
(in 000s)
           
 
As of October 31, 2010  April 30, 2010   
 
 
Impaired loans:
          
30 – 59 days
 $1,366  $330   
60 – 89 days
  12,398   11,851   
90+ days, non-accrual
  149,040   153,703   
TDR loans, accrual
  111,249   113,471   
TDR loans, non-accrual
  10,440   31,506   
           
   284,493   310,861   
Real estate owned(1)
  25,577   29,252   
           
Total non-performing assets
 $310,070  $340,113   
           
 
 
(1)Includes loans accounted for as in-substance foreclosures of $9.4 million and $12.5 million at October 31, 2010 and April 30, 2010, respectively.
Activity related to our real estate owned is as follows:
(in 000s)
           
 
Six Months Ended October 31, 2010  2009   
 
 
Balance, beginning of the period
 $29,252  $44,533   
Additions
  11,185   9,212   
Sales
  (12,784)  (10,055)  
Writedowns
  (2,076)  (4,795)  
           
Balance, end of the period
 $25,577  $38,895   
           
 
 
 
5. Goodwill and Intangible Assets
Changes in the carrying amount of goodwill for the six months ended October 31, 2010 consist of the following:
             
(in 000s) 
  
  Tax Services  Business Services  Total 
  
 
Balance at April 30, 2010:
            
Goodwill
 $453,884  $403,751  $857,635 
Accumulated impairment losses
  (2,188)  (15,000)  (17,188)
             
   451,696   388,751   840,447 
             
Changes:
            
Acquisitions
  6,778   27,655   34,433 
Disposals and other
  (5,175)  (2,288)  (7,463)
Impairments
  -   -   - 
             
Balance at October 31, 2010:
            
Goodwill
  455,487   429,118   884,605 
Accumulated impairment losses
  (2,188)  (15,000)  (17,188)
             
  $453,299  $414,118  $867,417 
             
 
 
We test goodwill for impairment annually at the beginning of our fourth quarter, or more frequently if events occur which could, more likely than not, reduce the fair value of a reporting unit’s net assets below its carrying value. No events indicating possible impairment of goodwill were identified during the six months ended October 31, 2010.


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Intangible assets consist of the following:
                         
                 (in 000s) 
  
As of October 31, 2010     April 30, 2010    
  
  Gross
        Gross
       
  Carrying
  Accumulated
     Carrying
  Accumulated
    
  Amount  Amortization  Net  Amount  Amortization  Net 
  
 
Tax Services:
                        
Customer relationships
 $75,270  $(37,009) $38,261  $67,705  $(33,096) $34,609 
Noncompete agreements
  22,508   (21,685)  823   23,062   (21,278)  1,784 
Reacquired franchise rights
  219,665   (8,167)  211,498   223,773   (6,096)  217,677 
Franchise agreements
  19,201   (2,453)  16,748   19,201   (1,813)  17,388 
Purchased technology
  14,500   (7,381)  7,119   14,500   (6,266)  8,234 
Trade name
  1,325   (500)  825   1,325   (400)  925 
Business Services:
                        
Customer relationships
  151,882   (124,601)  27,281   145,149   (120,037)  25,112 
Noncompete agreements
  35,818   (23,341)  12,477   33,052   (22,118)  10,934 
Attest firm affiliation
  7,629   (106)  7,523   -   -   - 
Trade name – amortizing
  2,600   (2,600)  -   2,600   (2,600)  - 
Trade name –non-amortizing
  55,637   (4,868)  50,769   55,637   (4,868)  50,769 
                         
  $606,035  $(232,711) $373,324  $586,004  $(218,572) $367,432 
                         
 
 
Amortization of intangible assets for the three and six months ended October 31, 2010 was $7.3 and $14.2 million respectively, and $7.5 million and $14.4 million for the three and six months ended October 31, 2009, respectively. Estimated amortization of intangible assets for fiscal years 2011 through 2015 is $30.1 million, $27.7 million, $23.2 million, $19.8 million and $14.5 million, respectively.
In connection with the acquisition of Caturano, as discussed in note 2, we recorded a liability related to unfavorable operating lease terms in the amount of $5.9 million, which will be amortized over the remaining contractual life of the operating lease.
 
6. Income Taxes
We file a consolidated federal income tax return in the United States and file tax returns in various state and foreign jurisdictions. The U.S. Federal consolidated tax returns for the years 1999 through 2007 are currently under examination by the Internal Revenue Service, with the1999-2005 yearscurrently at the appellate level. Federal returns for tax years prior to 1999 are closed by statute. Historically, tax returns in various foreign and state jurisdictions are examined and settled upon completion of the exam.
During the six months ended October 31, 2010, we accrued additional gross interest and penalties of $2.7 million related to our uncertain tax positions. We had gross unrecognized tax benefits of $130.5 million and $129.8 million at October 31, 2010 and April 30, 2010, respectively. The gross unrecognized tax benefits increased $0.7 million in the current year, due to accruals of tax and interest on positions related to prior years. Except as noted below, we have classified the liability for unrecognized tax benefits, including corresponding accrued interest, as long-term at October 31, 2010, and included this amount in other noncurrent liabilities on the condensed consolidated balance sheet.
Based upon the expiration of statutes of limitations, payments of tax and other factors in several jurisdictions, we believe it is reasonably possible that the gross amount of reserves for previously unrecognized tax benefits may decrease by approximately $21.1 million within twelve months of October 31, 2010. This portion of our liability for unrecognized tax benefits has been classified as current and is included in accounts payable, accrued expenses and other current liabilities on the condensed consolidated balance sheets.


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7. Interest Income and Expense
The following table shows the components of interest income and expense of our continuing operations:
 
                 
(in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
  
 
Interest income:
                
Mortgage loans held for investment
 $6,525  $8,072  $12,848  $15,968 
Other
  4,110   4,041   8,089   8,432 
                 
  $10,635  $12,113  $20,937  $24,400 
                 
Interest expense:
                
Borrowings
 $20,891  $18,514  $41,534  $37,471 
Deposits
  1,947   2,284   3,870   4,333 
FHLB advances
  396   508   792   1,017 
                 
  $23,234  $21,306  $46,196  $42,821 
                 
 
 
 
8. Fair Value
We use the following valuation methodologies for assets and liabilities measured at fair value and the general classification of these instruments pursuant to the fair value hierarchy.
  • Available-for-salesecurities –Available-for-salesecurities are carried at fair value on a recurring basis. When available, fair value is based on quoted prices in an active market and as such, would be classified as Level 1. If quoted market prices are not available, fair values are estimated using quoted prices of securities with similar characteristics, discounted cash flows or other pricing models.Available-for-salesecurities that we classify as Level 2 include certain agency and non-agency mortgage-backed securities, U.S. states and political subdivisions debt securities and other debt and equity securities.
  • Impaired mortgage loans held for investment – The fair value of impaired mortgage loans held for investment are generally based on the net present value of discounted cash flows for TDR loans or the appraised value of the underlying collateral for all other loans. These loans are classified as Level 3.
The following methods were used to determine the fair values of our other financial instruments:
  • Cash equivalents, accounts receivable, demand deposits, accounts payable, accrued liabilities and the current portion of long-term debt – The carrying values reported in the balance sheet for these items approximate fair market value due to the relative short-term nature of the respective instruments.
  • Mortgage loans held for investment – The fair value of mortgage loans held for investment is generally determined using a pricing model based on current market information obtained from origination data, and bids received from time to time. The fair value of certain impaired loans held for investment is primarily based on the appraised value of the underlying collateral less estimated selling costs.
  • IRAs and other time deposits – The fair value is calculated based on the discounted value of contractual cash flows.
  • Long-term debt – The fair value of borrowings is based on rates currently available to us for obligations with similar terms and maturities, including current market rates on our Senior Notes.


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The following table presents for each hierarchy level the financial assets that are measured at fair value on both a recurring and non-recurring basis at October 31, 2010 and April 30, 2010:
 
                 
  (dollars in 000s) 
  
  Total  Level 1  Level 2  Level 3 
  
 
As of October 31, 2010:
                
Recurring:
                
Available-for-salesecurities
 $28,834  $-  $28,834  $- 
Non-recurring:
                
Impaired mortgage loans held for investment
  226,837   -   -   226,837 
                 
  $255,671  $-  $28,834  $226,837 
                 
As a percentage of total assets
  5.9%   -%   0.7%   5.3% 
As of April 30, 2010:
                
Recurring:
                
Available-for-salesecurities
 $31,948  $-  $31,948  $- 
Non-recurring:
                
Impaired mortgage loans held for investment
  249,549   -   -   249,549 
                 
  $281,497  $-  $31,948  $249,549 
                 
As a percentage of total assets
  5.4%   -%   0.6%   4.8% 
 
 
There were no significant changes to the unobservable inputs used in determining the fair values of our level 2 and level 3 financial assets.
The carrying amounts and estimated fair values of our financial instruments at October 31, 2010 are as follows:
 
(in 000s)
           
 
  Carrying
  Estimated
   
  Amount  Fair Value   
 
 
Mortgage loans held for investment
 $537,226  $317,183   
IRAs and other time deposits
  490,993   488,890   
Long-term debt
  1,044,510   1,055,225   
FHLB advances
  75,000   75,132   
 
 
 
9. Regulatory Requirements
H&R Block Bank (HRB Bank) files its regulatory Thrift Financial Report (TFR) on a calendar quarter basis with the Office of Thrift Supervision (OTS). The following table sets forth HRB Bank’s regulatory capital requirements at September 30, 2010, as calculated in the most recently filed TFR:
 
                         
(dollars in 000s) 
  
           To Be Well Capitalized
 
     For Capital Adequacy
  Under Prompt Corrective
 
  Actual  Purposes  Action Provisions 
  
  Amount  Ratio  Amount  Ratio  Amount  Ratio 
  
 
Total risk-based capital ratio(1)
 $386,088   81.0%  $38,141   8.0%  $47,677   10.0% 
Tier 1 risk-based capital ratio(2)
 $379,758   79.7%   N/A   N/A  $28,606   6.0% 
Tier 1 capital ratio (leverage)(3)
 $379,758   30.7%  $148,485   12.0%  $61,869   5.0% 
Tangible equity ratio(4)
 $379,758   30.7%  $18,561   1.5%   N/A   N/A 
 
 
(1)Total risk-based capital divided by risk-weighted assets.
(2)Tier 1 (core) capital less deduction for low-level recourse and residual interest divided by risk-weighted assets.
(3)Tier 1 (core) capital divided by adjusted total assets.
(4)Tangible capital divided by tangible assets.
As of October 31, 2010, HRB Bank’s leverage ratio was 26.2%.


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10. Variable Interests
In June 2009, the Financial Accounting Standards Board (FASB) issued revised authoritative guidance associated with the consolidation of variable interest entities (VIEs). The revised guidance replaced the previous quantitative-based assessment for determining whether an enterprise is the primary beneficiary of a VIE and focuses primarily on a qualitative assessment. This assessment requires identifying the enterprise that has (1) the power to direct the activities of the VIE that can most significantly impact the entity’s performance; and (2) the obligation to absorb losses and the right to receive benefits from the VIE that could potentially be significant to such entity. The revised guidance also requires that the enterprise continually reassess whether it is the primary beneficiary of a VIE rather than conducting a reassessment only upon the occurrence of specific events.
We implemented this guidance on May 1, 2010 and evaluated our financial interests to determine if we had interests in VIEs and if we are the primary beneficiary of the VIE.
The following is a description of our financial interests in VIEs which we consider significant or where we are the sponsor. For these VIEs we have determined that we are not the primary beneficiary and, therefore have not consolidated the VIEs. Prior to implementation of this new guidance we did not consolidate these entities.
  • McGladrey & Pullen LLP – The administrative services agreement with McGladrey & Pullen, LLP (M&P) and compensation arrangements between RSM McGladrey (RSM) and their managing directors represent a variable interest in M&P. These agreements are described more fully in our 2010 Annual Report to Shareholders onForm 10-K.
We have concluded that RSM is not the primary beneficiary of M&P and, therefore, we have not consolidated M&P. RSM does not have an equity interest in M&P, nor does it have the power to direct any activities of M&P and does not receive any of its income. We have no assets or liabilities included in our condensed consolidated balance sheets related to our variable interests. We believe RSM’s maximum exposure to economic loss, resulting from various agreements with M&P, relates primarily to shared office space from operating leases under the administrative services agreement equal to approximately $106.3 million, and variability in our operating results due to the compensation agreements with RSM managing directors. We do not provide any support that is not contractually required.
  • Securitization Trusts – Sand Canyon Corporation (SCC) holds an interest in and is the sponsor (issuer) of 56 REMIC Trusts and 14 NIM Trusts (collectively, “Trusts”) related to previously originated mortgage loans that were securitized. These Trusts are variable interest entities. The REMIC Trusts hold static pools ofsub-primeresidential mortgage loans. The NIM Trusts hold beneficial interests in certain REMIC Trusts. The Trusts were designed to collect and pass through to the beneficial interest holders the cash flows of the underlying mortgage loans. The REMIC Trusts were financed with bonds and equity. The NIM Trusts were financed with notes and equity. All bonds and notes are held by third-party investors.
Our identification of the primary beneficiary of the Trusts was based on a determination that the servicer of the underlying mortgage loans has the power to direct the most significant activities of the Trusts because the servicer handles all of the loss mitigation activities for the mortgage loans.
SCC is not the servicer of the mortgage loans underlying the REMIC Trusts. Therefore, SCC is not the primary beneficiary of the REMIC Trusts because it does not have the power to direct the most significant activities of the REMIC Trusts, which is the servicing of the underlying mortgage loans.
SCC does have the exclusive right to appoint a servicer when certain conditions have been met for specific loans related to two of the NIM Trusts. As of October 31, 2010, those conditions have been met for a minority portion of the loans underlying those Trusts. As this right pertains only to a minority of the loans, we have concluded that SCC does not have the power to direct the most significant activities of these two NIM Trusts, as the servicer has the power to direct significant activities over the majority of the mortgage loans. In the remaining NIM Trusts, SCC has a shared right to appoint a servicer under certain conditions. For these NIM Trusts, we have concluded that SCC is not the primary beneficiary because the power to direct the most significant activities, which is the servicing of the underlying mortgage loans, is shared with other unrelated parties.


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At October 31, 2010, we had no significant assets or liabilities included in our condensed consolidated balance sheets related to SCC’s variable interests in the Trusts. We have a liability, as discussed in note 11, and a deferred tax asset recorded in our condensed consolidated balance sheets related to obligations for representations and warranties SCC made in connection with the transfer of mortgage loans, including mortgage loans held by the securitization trusts. We have no remaining exposure to economic loss arising from impairment of SCC’s beneficial interest in the Trusts. If SCC receives cash flows in the future as a holder of beneficial interests we would record gains as other income in our income statement. Neither we nor SCC has liquidity arrangements, guarantees or other commitments for the Trusts, nor has any support been provided that was not contractually required.
 
11. Commitments and Contingencies
Changes in deferred revenue balances related to our Peace of Mind (POM) program, the current portion of which is included in accounts payable, accrued expenses and other current liabilities and the long-term portion of which is included in other noncurrent liabilities in the condensed consolidated balance sheets, are as follows:
 
         
  (in 000s) 
  
Six Months Ended October 31, 2010  2009 
  
 
Balance, beginning of period
 $141,542  $146,807 
Amounts deferred for new guarantees issued
  1,422   1,351 
Revenue recognized on previous deferrals
  (48,358)   (47,044) 
         
Balance, end of period
 $94,066  $101,114 
         
 
 
In addition to amounts accrued for our POM guarantee, we had accrued $11.5 million and $14.5 million at October 31, 2010 and April 30, 2010, respectively, related to our standard guarantee which is included with our standard tax preparation services.
The following table summarizes certain of our other contractual obligations and commitments:
 
         
  (in 000s) 
  
As of October 31, 2010  April 30, 2010 
  
 
Franchise Equity Lines of Credit – undrawn commitment
 $30,683  $36,806 
Contingent business acquisition obligations
  22,154   20,697 
Media advertising purchase obligation
  26,548   26,548 
 
 
We routinely enter into contracts that include embedded indemnifications that have characteristics similar to guarantees. Guarantees and indemnifications of the Company and its subsidiaries include obligations to protect counterparties from losses arising from the following: (1) tax, legal and other risks related to the purchase or disposition of businesses; (2) penalties and interest assessed by federal and state taxing authorities in connection with tax returns prepared for clients; (3) indemnification of our directors and officers; and (4) third-party claims relating to various arrangements in the normal course of business. Typically, there is no stated maximum payment related to these indemnifications, and the terms of the indemnities may vary and in many cases are limited only by the applicable statute of limitations. The likelihood of any claims being asserted against us and the ultimate liability related to any such claims, if any, is difficult to predict. While we cannot provide assurance we will ultimately prevail in the event any such claims are asserted, we believe the fair value of guarantees and indemnifications relating to our continuing operations is not material as of October 31, 2010.
 
Discontinued Operations
Sand Canyon Corporation (“SCC”, previously known as Option One Mortgage Corporation) ceased originating mortgage loans in December 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. The sale of servicing assets did not include the sale of any mortgage loans.
In connection with the securitization and sale of loans, SCC made certain representations and warranties, including, but not limited to, representations relating to matters such as ownership of the loan, validity of lien securing the loan, and the loan’s compliance with SCC’s underwriting criteria. Representations and warranties in whole loan sale transactions to institutional investors included a “knowledge


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qualifier” which limits SCC liability for borrower fraud to those instances where SCC had knowledge of the fraud at the time the loans were sold. In the event that there is a breach of a representation and warranty and such breach materially and adversely affects the value of a mortgage loan, SCC may be obligated to repurchase a loan or otherwise indemnify certain parties for losses incurred as a result of loan liquidation. Generally, these representations and warranties are not subject to a stated term, but would be subject to statutes of limitation applicable to the contractual provisions.
Claims received by SCC have primarily related to alleged breaches of representations and warranties related to a loan’s compliance with the underwriting standards established by SCC at origination, borrower fraud and credit exceptions without sufficient compensating factors. Claims received since May 1, 2008 follows:
 
                                  
(in millions)
 
  Fiscal Year 2009 Fiscal Year 2010 Fiscal Year 2011  
 
  Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Total
 
 
Loan Origination Year:
                                 
2005
 $40 $21 $1 $- $- $15 $- $- $6 $1 $84
2006
  89  10  111  7  2  57  4  45  100  15  440
2007
  43  10  85  15  4  11  7  -  3  5  183
                                  
Total
 $172 $41 $197 $22 $6 $83 $11 $45 $109 $21  707
                                  
 
 
For those claims determined to be valid, SCC has complied with its obligations by either repurchasing the mortgage loans or REO properties, providing for the reimbursement of losses in connection with liquidated REO properties, or reaching other settlements. SCC has denied approximately 84% of all claims received, excluding resolution reached under other settlements. Counterparties could reassert claims that SCC has denied. Of claims determined to be valid, approximately 24% resulted in loan repurchases, and 76% resulted in indemnification or settlement payments. Losses on loan repurchase, indemnification and settlement payments totaled approximately $58 million for the period May 1, 2008 through October 31, 2010. Loss severity rates on repurchases and indemnification have approximated 60% and SCC has not observed any material trends related to average losses by counterparty. Repurchased loans are considered held for sale and are included in prepaid expenses and other current assets on the condensed consolidated balance sheets. The net balance of all mortgage loans held for sale by SCC was $14.6 million at October 31, 2010.
SCC generally has 60 to 120 days to respond to representation and warranty claims and performs aloan-by-loanreview of all repurchase claims during this time. SCC has completed its review of all claims, with the exception of claims totaling approximately $121 million, which remained subject to review as of October 31, 2010. Of the claims still subject to review, approximately $97 million are from private-label securitizations, related to rescissions of mortgage insurance, and $24 million are from monoline insurers.
All claims asserted against SCC since May 1, 2008 relate to loans originated during calendar years 2005 through 2007, of which, approximately 88% relate to loans originated in calendar years 2006 and 2007. During calendar year 2005 through 2007, SCC originated approximately $84 billion in loans, of which less than 1% were sold to government sponsored entities. SCC is not subject to loss on loans that have been paid in full, repurchased, or were sold without recourse.
The majority of claims asserted since May 1, 2008, which have been determined by SCC to represent a valid breach of its representations and warranties, relate to loans that became delinquent within the first two years following the origination of the mortgage loan. SCC believes the longer a loan performs prior to an event of default, the less likely the default will be related to a breach of a representation and warranty. The balance of loans originated in 2005, 2006 and 2007 which defaulted in the first two years is $4.0 billion, $6.3 billion and $2.9 billion, respectively, at October 31, 2010.
SCC estimates losses relating to representation and warranty claims by estimating loan repurchase and indemnification obligations on both known claims and projections of future claims. Projections of future claims are based on an analysis that includes a combination of reviewing repurchase demands and actual defaults and loss severities by counterparty, inquiries from various third-parties, the terms and provisions of related agreements and the historical rate of repurchase and indemnification obligations related to breaches of representations and warranties. SCC’s methodology for calculating this liability considers the


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probability that individual counterparties (whole-loan purchasers, private label securitization trustees and monoline insurers) will assert future claims.
SCC has recorded a liability for estimated contingent losses related to representation and warranty claims as of October 31, 2010, of $184.7 million, which represents SCC’s best estimate of the probable loss that may occur. This overall liability amount includes $49.7 million, which was established under an indemnity agreement dated April 2008 with a specific counterparty in exchange for a full and complete release of such party’s ability to assert representation and warranty claims. This indemnity agreement was given as part of obtaining the counterparty’s consent to SCC’s sale of its mortgage servicing business in 2008. Though disbursements related to this agreement have not been significant, SCC believes that the full amount under this indemnity agreement will ultimately be paid.
While SCC uses the best information available to it in estimating its liability, probable losses are inherently difficult to estimate and require considerable management judgment. There may be a wide range of reasonably possible losses in excess of the recorded liability that cannot be estimated, primarily due to difficulties inherent in estimating the level of future claims that will be asserted and the percentage of those claims that are ultimately determined to be valid. Although net losses on settled claims since May 1, 2008 have been within initial loss estimates, to the extent that valid claim volumes or the value of residential home prices differ in the future from current estimates, future losses may be greater than the current estimates and those differences may be significant.
A rollforward of our liability for losses on repurchases for the six months ended October 31, 2010 and 2009 is as follows:
 
         
  (in 000s) 
  
Six Months Ended October 31, 2010  2009 
  
 
Balance, beginning of period
 $188,200  $206,595 
Provisions
  -   - 
Losses on repurchase and indemnifications
  (3,478)   (5,382) 
         
Balance, end of period
 $184,722  $201,213 
         
 
 
The repurchase liability is included in accounts payable, accrued expenses and other current liabilities on our condensed consolidated balance sheets. There have been no provisions for additional losses included in the income statement since April 30, 2008; however, loss provisions would be recorded net of tax in discontinued operations.
 
12. Litigation and Related Contingencies
We are party to investigations, legal claims and lawsuits arising out of our business operations. As required, we accrue our best estimate of loss contingencies when we believe a loss is probable and we can reasonably estimate the amount of any such loss. Amounts accrued, including obligations under indemnifications, totaled $24.6 million and $35.5 million at October 31, 2010 and April 30, 2010, respectively. Litigation is inherently unpredictable and it is difficult to predict the outcome of particular matters with reasonable certainty and, therefore, the actual amount of any loss may prove to be larger or smaller than the amounts reflected in our consolidated financial statements.
 
RAL Litigation
We have been named in multiple lawsuits as defendants in litigation regarding our refund anticipation loan program in past years. All of those lawsuits have been settled or otherwise resolved, except for one.
The sole remaining case is a putative class action styledSandra J. Basile, et al. v. H&R Block, Inc., et al., April Term 1992 Civil Action No. 3246 in the Court of Common Pleas, First Judicial District Court of Pennsylvania, Philadelphia County, instituted on April 23, 1993. The plaintiffs allege inadequate disclosures with respect to the RAL product and assert claims for violation of consumer protection statutes, negligent misrepresentation, breach of fiduciary duty, common law fraud, usury, and violation of the Truth In Lending Act. Plaintiffs seek unspecified actual and punitive damages, injunctive relief, attorneys’ fees and costs. A Pennsylvania class was certified, but later decertified by the trial court in December 2003. An appellate court subsequently reversed the decertification decision. We are appealing the reversal. We have not concluded that a loss related to this matter is probable nor have we accrued a loss contingency related to this matter.


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Plaintiffs have not provided a dollar amount of their claim and we are not able to estimate a possible range of loss. We believe we have meritorious defenses to this case and intend to defend it vigorously. There can be no assurances, however, as to the outcome of this case or its impact on our consolidated results of operations.
 
Peace of Mind Litigation
We have been named defendants in lawsuits regarding our Peace of Mind program (collectively, the “POM Cases”), under which our applicable tax return preparation subsidiary assumes liability for additional tax assessments attributable to tax return preparation error. The POM Cases are described below.
Lorie J. Marshall, et al. v. H&R Block Tax Services, Inc., et al., CaseNo. 08-CV-591in the U.S. District Court for the Southern District of Illinois, is a putative class action case originally filed in the Circuit Court of Madison County, Illinois on January 18, 2002. The plaintiffs allege that the sale of POM guarantees constitutes statutory fraud, an unfair trade practice and breach of a fiduciary duty. The plaintiffs seek unspecified damages, injunctive relief, attorneys’ fees and costs. On September 17, 2010, the federal court denied plaintiffs’ motion for class certification. The parties subsequently reached an agreement to settle the case, along with the Soliz case referenced below.
There is one other putative class action pending against us in Texas that involves the POM guarantee. This case, styledDesiri L. Soliz v. H&R Block, et al. (CauseNo. 03-032-D),was filed on January 23, 2003 in the District Court of Kleberg County, Texas. This case involves the same plaintiffs’ attorneys that are involved in the Marshalllitigation in Illinois and contains allegations similar to those in the Marshall litigation. The plaintiff seeks actual and treble damages, equitable relief, attorneys’ fees and costs. No class has been certified. Following the denial of class certification in the Marshall litigation, the parties reached an agreement to settle this case, along with the Marshall litigation. Settlement amounts related to the POM Cases are immaterial to the financial statements and are accrued at October 31, 2010.
 
Express IRA Litigation
We have been named defendants in lawsuits regarding our former Express IRA product. All of those lawsuits have been settled or otherwise resolved, except for one.
The one remaining case was filed on January 2, 2008 by the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) and is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We are not able to estimate a possible range of loss. We believe we have meritorious defenses to the claims in this case, and we intend to defend this case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated results of operations.
Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation, among other things, through an indemnification agreement. A portion of our accrual is related to these indemnity obligations.
 
RSM McGladrey Litigation
RSM EquiCo, its parent and certain of its subsidiaries and affiliates, are parties to a class action filed on July 11, 2006 and styled Do Right’s Plant Growers, et al. v. RSM EquiCo, Inc., et al., Case No. 06 CC00137, in the California Superior Court, Orange County. The complaint contains allegations relating to business valuation services provided by RSM EquiCo, including allegations of fraud, negligent misrepresentation, breach of contract, breach of implied covenant of good faith and fair dealing, breach of fiduciary duty and unfair competition. Plaintiffs seek unspecified actual and punitive damages, in addition to pre-judgment interest and attorneys’ fees. On March 17, 2009, the court granted plaintiffs’ motion for class certification on all claims. The defendants filed two requests for interlocutory review of the decision, the last of which was denied by the Supreme Court of California on September 30, 2009. A trial date has been set for May 2011.
The certified class consists of RSM EquiCo’s U.S. clients who signed platform agreements and for whom RSM EquiCo did not ultimately market their business for sale. A portion of our loss contingency accrual is related to this matter for the amount of loss that we consider probable and estimable, although it is


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possible that our losses could exceed the amount we have accrued. The fees paid to RSM EquiCo in connection with these agreements total approximately $185 million, a number which substantially exceeds the equity of RSM EquiCo. Plaintiffs seek to recover restitution in an amount equal to the fees paid, in addition to punitive damages and attorney fees. We believe we have meritorious defenses to the case and intend to defend the case vigorously. The amount claimed in this action is substantial and could have a material adverse impact on our consolidated results of operations. There can be no assurance regarding the outcome of this matter.
On December 7, 2009, a lawsuit was filed in the Circuit Court of Cook County, Illinois (2009-L-014920) against M&P, RSM and H&R Block styled Ronald R. Peterson ex rel. Lancelot Investors Fund, L.P., et al. v. McGladrey & Pullen LLP, et al. The case was removed to the United States District Court for the Northern District of Illinois on December 28, 2009 (CaseNo. 1:10-CV-00274).The complaint, which was filed by the trustee for certain bankrupt investment funds, seeks unspecified damages and asserts claims against RSM for vicarious liability and alter ego liability and against H&R Block for equitable restitution relating to audit work performed by M&P. The amount claimed in this case is substantial. On November 3, 2010, the court dismissed the case against all defendants in its entirety with prejudice.
RSM and M&P operate in an alternative practice structure (“APS”). Accordingly, certain claims and lawsuits against M&P could have an impact on RSM. More specifically, any judgments or settlements arising from claims and lawsuits against M&P that exceed its insurance coverage could have a direct adverse effect on M&P’s operations. Although RSM is not responsible for the liabilities of M&P, significant M&P litigation and claims could impair the profitability of the APS and impair the ability to attract and retain clients and quality professionals. This could, in turn, have a material adverse effect on RSM’s operations and impair the value of our investment in RSM. There is no assurance regarding the outcome of any claims or litigation involving M&P.
 
Litigation and Claims Pertaining to Discontinued Mortgage Operations
Although mortgage loan origination activities were terminated and the loan servicing business was sold during fiscal year 2008, SCC remains subject to investigations, claims and lawsuits pertaining to its loan origination and servicing activities that occurred prior to such termination and sale. These investigations, claims and lawsuits include actions by state attorneys general, other state and federal regulators, municipalities, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these investigations, claims and lawsuits allege discriminatory or unfair and deceptive loan origination and servicing practices, public nuisance, fraud, and violations of securities laws, the Truth in Lending Act, Equal Credit Opportunity Act and the Fair Housing Act. In the current non-prime mortgage environment, the number of these investigations, claims and lawsuits has increased over historical experience and is likely to continue at increased levels. The amounts claimed in these investigations, claims and lawsuits are substantial in some instances, and the ultimate resulting liability is difficult to predict and thus cannot be reasonably estimated. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge of liabilities or settlements could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
On June 3, 2008, the Massachusetts Attorney General filed a lawsuit in the Superior Court of Suffolk County, Massachusetts (CaseNo. 08-2474-BLS)styled Commonwealth of Massachusetts v. H&R Block, Inc., et al., alleging unfair, deceptive and discriminatory origination and servicing of mortgage loans and seeking equitable relief, disgorgement of profits, restitution and statutory penalties. In November 2008, the court granted a preliminary injunction limiting the ability of the owner of SCC’s former loan servicing business to initiate or advance foreclosure actions against certain loans originated by SCC or its subsidiaries without (1) advance notice to the Massachusetts Attorney General and (2) if the Attorney General objects to foreclosure, approval by the court. An appeal of the preliminary injunction was denied. A trial date has been set for June 2011. A portion of our loss contingency accrual is related to this matter for the amount of loss that we consider probable and estimable, although it is possible that our losses could exceed the amount we have accrued. We are not able to estimate a possible range of loss. We believe we have meritorious defenses to the claims presented and we intend to defend them vigorously. There can be no assurances, however, as to its outcome or its impact on our consolidated results of operations.


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On October 15, 2010, the Federal Home Loan Bank of Chicago filed a lawsuit in the Circuit Court of Cook County, Illinois (Case No. 10CH45033) styled Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation, et al.against multiple defendants, including various SCC related entities and H&R Block, Inc. related entities, arising out of FHLB’s purchase of mortgage-backed securities. Plaintiff asserts claims for rescission and damages under Illinois securities law and for common law negligent misrepresentation in connection with its purchase of two securities originated and securitized by SCC. These two securities had a total initial principal amount of approximately $50 million, of which approximately $42 million remains outstanding. We have not concluded that a loss related to this matter is probable nor have we established a loss contingency related to this matter. We believe the claims in this case are without merit and we intend to defend them vigorously. There can be no assurances, however, as to its outcome or its impact on our consolidated results of operations.
 
Other Claims and Litigation
We have been named in several wage and hour class action lawsuits throughout the country, respectively styled Alice Williams v. H&R Block Enterprises LLC, Case No.RG08366506 (Superior Court of California, County of Alameda, filed January 17, 2008); Arabella Lemus v. H&R Block Enterprises LLC, et al., CaseNo. CGC-09-489251(United States District Court, Northern District of California, filed June 9, 2009); Delana Ugas v. H&R Block Enterprises LLC, et al., Case No. BC417700 (United States District Court, Central District of California, filed July 13, 2009); Barbara Petroski v. H&R Block Eastern Enterprises, Inc., et al., CaseNo. 10-CV-00075(United States District Court, Western District of Missouri, filed January 25, 2010); Lance Hom v. H&R Block Enterprises LLC, et al., Case No. 10CV0476 H (United States District Court, Southern District of California, filed March 4, 2010); and Stacy Oyer v. H&R Block Eastern Enterprises, Inc., et al., CaseNo. 10-CV-00387-WMS(United States District Court, Western District of New York, filed May 10, 2010). These cases involve a variety of legal theories and allegations including, among other things, failure to compensate employees for all hours worked; failure to provide employees with meal periods; failure to provide itemized wage statements; failure to pay wages due upon termination; failure to compensate for mandatory off-season training; and/or misclassification of non-exempt employees. The parties have agreed to consolidate certain of these cases into a single action because they allege substantially identical claims. The plaintiffs seek actual damages, in addition to statutory penalties, pre-judgment interest and attorneys’ fees. We have not concluded that a loss related to these matters is probable nor have we accrued a loss contingency related to these matters. Moreover, we are not able to estimate a possible range of loss. We believe we have meritorious defenses to the claims in these cases and intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, and the ultimate liability with respect to these matters is difficult to predict. There can be no assurances as to the outcome of these cases or their impact on our consolidated results of operations, individually or in the aggregate.
In addition, we are from time to time party to investigations, claims and lawsuits not discussed herein arising out of our business operations. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. We believe we have meritorious defenses to each of these investigations, claims and lawsuits, and we are defending or intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, the ultimate liability with respect to such matters is difficult to predict. In the event of an unfavorable outcome, the amounts we may be required to pay in the discharge of liabilities or settlements could have a material adverse impact on our consolidated results of operations.
We are also party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including claims and lawsuits (collectively, “Other Claims”) concerning the preparation of customers’ income tax returns, the fees charged customers for various products and services, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay in the discharge of liabilities or settlements in these Other Claims will not have a material adverse impact on our consolidated results of operations.


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13. Segment Information
 
Results of our continuing operations by reportable operating segment are as follows:
 
                 
           (in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
  
 
Revenues:
                
Tax Services
 $110,921  $109,305  $202,566  $197,268 
Business Services
  203,426   206,602   378,136   384,220 
Corporate
  8,542   10,174   16,661   20,098 
                 
  $322,889  $326,081  $597,363  $601,586 
                 
Pretax income (loss):
                
Tax Services
 $(154,355) $(172,188) $(328,979) $(344,162)
Business Services
  8,397   174   7,964   1,495 
Corporate
  (29,161)  (40,839)  (61,421)  (81,059)
                 
Loss from continuing operations before tax benefit
 $(175,119) $(212,853) $(382,436) $(423,726)
                 
 
 
 
14. Accounting Pronouncements
In July 2010 the Financial Accounting Standard Board (FASB) issued Accounting Standards Update2010-20,“Disclosures About Credit Quality of Financing Receivables and Allowance for Credit Losses.” This guidance would require enhanced disclosures about the allowance for credit losses and the credit quality of financing receivables and would apply to financing receivables held by all creditors. This guidance is effective beginning with the first interim or annual reporting period ending after December 15, 2010. Early application is encouraged. We are currently evaluating the effect of this guidance on our financial statement disclosures.
In October 2009, the FASB issued Accounting Standards Update2009-13,“Revenue Recognition (Topic 605) – Multiple-Deliverable Revenue Arrangements.” This guidance amends the criteria for separating consideration in multiple-deliverable arrangements to enable vendors to account for products or services (deliverables) separately rather than as a combined unit. This guidance establishes a selling price hierarchy for determining the selling price of a deliverable, which is based on: (1) vendor-specific objective evidence; (2) third-party evidence; or (3) estimates. This guidance also eliminates the residual method of allocation and requires that arrangement consideration be allocated at the inception of the arrangement to all deliverables using the relative selling price method. In addition, this guidance significantly expands required disclosures related to a vendor’s multiple-deliverable revenue arrangements. This guidance is effective prospectively for revenue arrangements entered into or materially modified beginning with our fiscal year 2012. We believe this guidance will not have a material effect on our consolidated financial statements.
In June 2009, the FASB issued guidance, under Topic 860 – Transfers and Servicing. This guidance will require more disclosure about transfers of financial assets, including securitization transactions, and where entities have continuing exposure to the risks related to transferred financial assets. It eliminates the concept of a qualifying special purpose entity and changes the requirements for derecognizing financial assets. We adopted this guidance as of May 1, 2010 and it did not have a material effect on our consolidated financial statements.
 
15. Condensed Consolidating Financial Statements
Block Financial LLC (BFC) is an indirect, wholly-owned consolidated subsidiary of the Company. BFC is the Issuer and the Company is the Guarantor of the Senior Notes issued on January 11, 2008 and October 26, 2004, our unsecured committed lines of credit (CLOCs) and other indebtedness issued from time to time. These condensed consolidating financial statements have been prepared using the equity method of accounting. Earnings of subsidiaries are, therefore, reflected in the Company’s investment in


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subsidiaries account. The elimination entries eliminate investments in subsidiaries, related stockholders’ equity and other intercompany balances and transactions.
 
                     
  
Condensed Consolidating Income Statements           (in 000s) 
  
Three Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2010 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Total revenues
 $-  $17,320  $305,569  $-  $322,889 
                     
Cost of revenues
  -   35,959   356,991   -   392,950 
Selling, general and administrative
  -   9,379   99,564   -   108,943 
                     
Total expenses
  -   45,338   456,555   -   501,893 
                     
Operating loss
  -   (28,018)  (150,986)  -   (179,004)
Other income (expense), net
  (175,119)  4,890   (1,005)  175,119   3,885 
                     
Loss from continuing operations before tax benefit
  (175,119)  (23,128)  (151,991)  175,119   (175,119)
Income tax benefit
  (68,307)  (7,654)  (60,653)  68,307   (68,307)
                     
Net loss from continuing operations
  (106,812)  (15,474)  (91,338)  106,812   (106,812)
Net loss from discontinued operations
  (2,237)  (1,330)  (907)  2,237   (2,237)
                     
Net loss
 $(109,049) $(16,804) $(92,245) $109,049  $(109,049)
                     
 
 
 
                     
  
Three Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2009 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Total revenues
 $-  $21,026  $305,055  $-  $326,081 
                     
Cost of revenues
  -   45,861   365,088   -   410,949 
Selling, general and administrative
  -   2,457   127,228   -   129,685 
                     
Total expenses
  -   48,318   492,316   -   540,634 
                     
Operating loss
  -   (27,292)  (187,261)  -   (214,553)
Other income (expense), net
  (212,853)  (2,607)  4,307   212,853   1,700 
                     
Loss from continuing operations before tax benefit
  (212,853)  (29,899)  (182,954)  212,853   (212,853)
Income tax benefit
  (86,381)  (12,294)  (74,087)  86,381   (86,381)
                     
Net loss from continuing operations
  (126,472)  (17,605)  (108,867)  126,472   (126,472)
Net loss from discontinued operations
  (2,115)  (2,115)  -   2,115   (2,115)
                     
Net loss
 $(128,587) $(19,720) $(108,867) $128,587  $(128,587)
                     
 
 
 


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Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2010 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Total revenues
 $-  $38,320  $559,043  $-  $597,363 
                     
Cost of revenues
  -   74,987   685,979   -   760,966 
Selling, general and administrative
  -   11,469   214,503   -   225,972 
                     
Total expenses
  -   86,456   900,482   -   986,938 
                     
Operating loss
  -   (48,136)  (341,439)  -   (389,575)
Other income (expense), net
  (382,436)  5,272   1,867   382,436   7,139 
                     
Loss from continuing operations before tax benefit
  (382,436)  (42,864)  (339,572)  382,436   (382,436)
Income tax benefit
  (147,986)  (15,495)  (132,491)  147,986   (147,986)
                     
Net loss from continuing operations
  (234,450)  (27,369)  (207,081)  234,450   (234,450)
Net loss from discontinued operations
  (5,280)  (4,334)  (946)  5,280   (5,280)
                     
Net loss
 $(239,730) $(31,703) $(208,027) $239,730  $(239,730)
                     
 
 
                     
                     
  
Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2009 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
                     
Total revenues
 $-  $44,222  $557,420  $(56) $601,586 
                     
Cost of revenues
  -   91,421   705,978   -   797,399 
Selling, general and administrative
  -   4,955   228,003   (56)  232,902 
                     
Total expenses
  -   96,376   933,981   (56)  1,030,301 
                     
Operating loss
  -   (52,154)  (376,561)  -   (428,715)
Other income (expense), net
  (423,726)  (3,840)  8,829   423,726   4,989 
                     
Loss from continuing operations before tax benefit
  (423,726)  (55,994)  (367,732)  423,726   (423,726)
Income tax benefit
  (166,637)  (22,986)  (143,651)  166,637   (166,637)
                     
Net loss from continuing operations
  (257,089)  (33,008)  (224,081)  257,089   (257,089)
Net loss from discontinued operations
  (5,132)  (5,132)  -   5,132   (5,132)
                     
Net loss
 $(262,221) $(38,140) $(224,081) $262,221  $(262,221)
                     
 
 
 

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Condensed Consolidating Balance Sheets           (in 000s) 
  
  H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2010 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Cash & cash equivalents
 $-  $810,258  $149,499  $(11) $959,746 
Cash & cash equivalents – restricted
  -   140   35,333   -   35,473 
Receivables, net
  -   223,131   193,202   -   416,333 
Mortgage loans held for investment
  -   537,226   -   -   537,226 
Intangible assets and goodwill, net
  -   -   1,240,741   -   1,240,741 
Investments in subsidiaries
  2,722,826   -   234   (2,722,826)  234 
Other assets
  15,022   243,462   859,545   -   1,118,029 
                     
Total assets
 $2,737,848  $1,814,217  $2,478,554  $(2,722,837) $4,307,782 
                     
Customer deposits
 $-  $929,909  $-  $(11) $929,898 
Long-term debt
  -   998,785   45,725   -   1,044,510 
FHLB borrowings
  -   75,000   -   -   75,000 
Short-term borrowings
  -   39,517   -   -   39,517 
Other liabilities
  123   125,343   1,213,586   -   1,339,052 
Net intercompany advances
  1,857,920   (404,933)  (1,452,987)  -   - 
Stockholders’ equity
  879,805   50,596   2,672,230   (2,722,826)  879,805 
                     
Total liabilities and stockholders’ equity
 $2,737,848  $1,814,217  $2,478,554  $(2,722,837) $4,307,782 
                     
 
 
                     
                     
  
  H&R Block, Inc.
  BFC
  Other
     Consolidated
 
April 30, 2010 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Cash & cash equivalents
 $-  $702,021  $1,102,135  $(111) $1,804,045 
Cash & cash equivalents – restricted
  -   6,160   28,190   -   34,350 
Receivables, net
  57   105,192   412,737   -   517,986 
Mortgage loans held for investment, net -
      595,405   -   -   595,405 
Intangible assets and goodwill, net
  -   -   1,207,879   -   1,207,879 
Investments in subsidiaries
  3,276,597   -   231   (3,276,597)  231 
Other assets
  19,014   332,782   722,626   -   1,074,422 
                     
Total assets
 $3,295,668  $1,741,560  $3,473,798  $(3,276,708) $5,234,318 
                     
Customer deposits
 $-  $852,666  $-  $(111) $852,555 
Long-term debt
  -   998,605   36,539   -   1,035,144 
FHLB borrowings
  -   75,000   -   -   75,000 
Other liabilities
  48,775   153,154   1,629,060   -   1,830,989 
Net intercompany advances
  1,806,263   (431,696)  (1,374,567)  -   - 
Stockholders’ equity
  1,440,630   93,831   3,182,766   (3,276,597)  1,440,630 
                     
Total liabilities and stockholders’ equity
 $3,295,668  $1,741,560  $3,473,798  $(3,276,708) $5,234,318 
                     
 
 
 

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Condensed Consolidating Statements of Cash Flows           (in 000s) 
  
Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2010 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Net cash used in operating activities:
 $(46,961) $(15,379) $(485,661) $-  $(548,001)
                     
Cash flows from investing:
                    
Mortgage loans originated for investment, net
  -   30,829   -   -   30,829 
Purchase property & equipment
  -   -   (35,005)  -   (35,005)
Payments made for business acquisitions, net
  -   -   (43,310)  -   (43,310)
Net intercompany advances
  423,572   -   -   (423,572)  - 
Other, net
  -   (40,237)  71,088   -   30,851 
                     
Net cash provided by (used in) investing activities
  423,572   (9,408)  (7,227)  (423,572)  (16,635)
                     
Cash flows from financing:
                    
Repayments of short-term borrowings
  -   (75,000)  -   -   (75,000)
Proceeds from short-term borrowings
  -   114,490   -   -   114,490 
Customer banking deposits
  -   76,923   -   100   77,023 
Dividends paid
  (95,068)  -   -   -   (95,068)
Repurchase of common stock
  (283,470)  -   -   -   (283,470)
Proceeds from exercise of stock options
  1,493   -   -   -   1,493 
Net intercompany advances
  -   15,851   (439,423)  423,572   - 
Other, net
  434   760   (22,546)  -   (21,352)
                     
Net cash provided by (used in) financing activities
  (376,611)  133,024   (461,969)  423,672   (281,884)
                     
Effects of exchange rates on cash
  -   -   2,221   -   2,221 
                     
Net increase (decrease) in cash
  -   108,237   (952,636)  100   (844,299)
Cash – beginning of period
  -   702,021   1,102,135   (111)  1,804,045 
                     
Cash – end of period
 $-  $810,258  $149,499  $(11) $959,746 
                     
 
 
 

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Six Months Ended
 H&R Block, Inc.
  BFC
  Other
     Consolidated
 
October 31, 2009 (Guarantor)  (Issuer)  Subsidiaries  Elims  H&R Block 
  
 
Net cash provided by (used in) operating activities:
 $5,880  $(14,655) $(777,377) $-  $(786,152)
                     
Cash flows from investing:
                    
Mortgage loans originated for investment, net
  -   38,693   -   -   38,693 
Purchase property & equipment
  -   546   (7,826)  -   (7,280)
Net intercompany advances
  89,577   -   -   (89,577)  - 
Other, net
  -   13,847   (1,980)  -   11,867 
                     
Net cash provided by (used in) investing activities
  89,577   53,086   (9,806)  (89,577)  43,280 
                     
Cash flows from financing:
                    
Customer banking deposits
  -   634,637   -   3,829   638,466 
Dividends paid
  (100,784)  -   -   -   (100,784)
Acquisition of treasury shares
  (3,785)  -   -   -   (3,785)
Proceeds from stock options
  8,218   -   -   -   8,218 
Net intercompany advances
  -   183,042   (272,619)  89,577   - 
Other, net
  894   (8,975)  (22,803)  -   (30,884)
                     
Net cash provided by (used in) financing activities
  (95,457)  808,704   (295,422)  93,406   511,231 
                     
Effects of exchange rates on cash
  -   -   9,221   -   9,221 
                     
Net increase (decrease) in cash
  -   847,135   (1,073,384)  3,829   (222,420)
Cash – beginning of period
  -   241,350   1,419,535   (6,222)  1,654,663 
                     
Cash – end of period
 $-  $1,088,485  $346,151  $(2,393) $1,432,243 
                     
 
 

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ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
RESULTS OF OPERATIONS
Our subsidiaries provide tax preparation, retail banking and various business advisory and consulting services. We are the only company offering a full range of software, online and in-office tax preparation solutions to individual tax clients.
 
RECENT EVENTS
In August 2010, the Internal Revenue Service (IRS) announced that, as of the beginning of the upcoming tax season, it would no longer furnish the debt indicator (DI), to tax preparers or financial institutions. The DI is an underwriting tool that lenders use when considering whether to loan money to taxpayers who apply for a refund anticipation loan (RAL), which is short term loan, secured by the taxpayer’s federal tax refund. As a result of the IRS decision, approval rates and loan amounts will likely be lower, and lenders may issue RALs that have a greater probability of not being repaid. Our participation interests in any RALs issued without the DI used in the credit assessment of the client may have a higher risk of default, which could increase our bad debt expense and reduce our profitability. During the fiscal year ended April 30, 2010, our revenues from RAL participations (including RALs which were based on underwriting standards that included use of the DI) totaled $146.2 million. RAL volumes are expected to decline in fiscal year 2011, and alternate products may have lower margins resulting in reduced profitability. We estimate that the impact of the discontinuation of the DI will reduce our profitability by approximately $0.05 per diluted share. Our estimate is based on a number of assumptions and actual results could differ.
On October 15, 2010, we filed a complaint in the United States District Court for the Eastern District of Missouri for injunctive relief against HSBC Bank USA, National Association and certain of its affiliates (collectively, HSBC) seeking to require HSBC to perform its contractual obligations to offer RALs in our retail offices. At the time of the filing of ourForm 10-Qfor the period ended October 31, 2010, the ultimate outcome of this matter, its effect on our ability to offer RALs in our retail offices and its impact on our financial results is unknown.


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TAX SERVICES
This segment primarily consists of our income tax preparation businesses – retail, online and software. This segment includes our tax operations in the U.S., Canada and Australia. Additionally, this segment includes the product offerings and activities of H&R Block Bank (HRB Bank) that primarily support the tax network, our participations in refund anticipation loans, and our commercial tax businesses, which provide tax preparation software to CPAs and other tax preparers.
 
                 
  
Tax Services – Operating Results  (in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
  
 
Tax preparation fees
 $63,590  $59,305  $98,135  $92,930 
Fees from Peace of Mind guarantees
  19,811   19,130   48,358   47,044 
Fees from Emerald Card activities
  6,693   9,428   17,268   21,119 
Royalties
  7,027   6,055   12,632   9,662 
Other
  13,800   15,387   26,173   26,513 
                 
Total revenues
  110,921   109,305   202,566   197,268 
                 
Compensation and benefits:
                
Field wages
  52,188   54,938   91,437   94,317 
Other wages
  28,506   28,841   56,992   58,721 
Benefits and other compensation
  18,093   19,795   52,397   41,111 
                 
   98,787   103,574   200,826   194,149 
Occupancy and equipment
  88,142   93,023   170,766   180,943 
Depreciation and amortization
  22,568   22,410   44,963   44,726 
Marketing and advertising
  12,106   15,261   20,519   22,100 
Other
  50,386   48,814   99,607   101,101 
Gain on sale of tax offices, net
  (6,713)  (1,589)  (5,136)  (1,589)
                 
Total expenses
  265,276   281,493   531,545   541,430 
                 
Pretax loss
 $(154,355) $(172,188) $(328,979) $(344,162)
                 
 
 
 
Three months ended October 31, 2010 compared to October 31, 2009
Tax Services’ revenues increased $1.6 million, or 1.5%, for the three months ended October 31, 2010 compared to the prior year. Tax preparation fees increased $4.3 million, or 7.2%, primarily due to favorable foreign exchange rates in the current year.
Total expenses decreased $16.2 million, or 5.8%, for the three months ended October 31, 2010. Compensation and benefits decreased $4.8 million, or 4.6%, primarily as a result of reductions in force during the first quarter of this year. Occupancy and equipment expenses decreased $4.9 million, or 5.2%, primarily due to the closure of offices.
During the current quarter, we recognized net gains of $6.7 million on the sale of certain company-owned offices to franchises, compared to $1.6 million in the prior year.
The pretax loss for the three months ended October 31, 2010 and 2009 was $154.4 million and $172.2 million, respectively.
 
Six months ended October 31, 2010 compared to October 31, 2009
Tax Services’ revenues increased $5.3 million, or 2.7%, for the six months ended October 31, 2010 compared to the prior year. Tax preparation fees increased $5.2 million, or 5.6%, primarily due to favorable foreign exchange rates in the current year.
Total expenses decreased $9.9 million, or 1.8%, for the six months ended October 31, 2010. Compensation and benefits increased $6.7 million, or 3.4%, primarily as a result of severance costs and related payroll taxes recorded during the first quarter of this year. Occupancy and equipment expenses decreased $10.2 million, or 5.6%, primarily due to the closure of offices.
During the current year, we recognized net gains of $5.1 million on the sale of certain company-owned offices to franchises, compared to $1.6 million in the prior year.
The pretax loss for the six months ended October 31, 2010 and 2009 was $329.0 million and $344.2 million, respectively.


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BUSINESS SERVICES
This segment consists of RSM McGladrey, Inc. (RSM), a national firm offering tax, consulting and accounting services and capital market services to middle-market companies.
 
                 
  
Business Services – Operating Results  (in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
  
 
Tax services
 $111,659  $107,612  $192,990  $190,281 
Business consulting
  64,522   60,070   126,200   121,991 
Accounting services
  9,253   11,878   20,095   23,407 
Capital markets
  1,482   1,012   3,872   2,529 
Reimbursed expenses
  5,796   6,204   12,127   10,353 
Other
  10,714   19,826   22,852   35,659 
                 
Total revenues
  203,426   206,602   378,136   384,220 
                 
Compensation and benefits
  138,803   149,309   265,916   283,689 
Occupancy
  12,641   9,671   24,571   18,923 
Depreciation
  4,883   5,540   9,535   10,830 
Marketing and advertising
  9,514   4,721   14,173   9,554 
Amortization of intangible assets
  3,057   2,942   5,893   5,907 
Other
  26,131   34,245   50,084   53,822 
                 
Total expenses
  195,029   206,428   370,172   382,725 
                 
Pretax income
 $8,397  $174  $7,964  $1,495 
                 
 
 
 
Three months ended October 31, 2010 compared to October 31, 2009
Business Services’ revenues for the three months ended October 31, 2010 decreased $3.2 million, or 1.5% from the prior year. Tax services and consulting revenues increased primarily as a result of the acquisition of Caturano & Company, Inc. (Caturano), as discussed in note 2 to the condensed consolidated financial statements. Other revenues declined primarily as a result of a reduction in management fees received related to the new administrative services agreement with McGladrey & Pullen LLP (M&P), as discussed in note 10 to the condensed consolidated financial statements.
Total expenses decreased $11.4 million, or 5.5%, from the prior year. Compensation and benefits decreased $10.5 million, or 7.0%, primarily due to decreases in managing director compensation in the current year. Other expenses declined $8.1 million, or 23.7%, primarily due to litigation costs recorded in the prior year.
Pretax income for the three months ended October 31, 2010 was $8.4 million compared to $0.2 million in the prior year.
 
Six months ended October 31, 2010 compared to October 31, 2009
Business Services’ revenues for the six months ended October 31, 2010 decreased $6.1 million, or 1.6% from the prior year. Tax services and consulting revenues increased primarily as a result of the acquisition of Caturano. Other revenues declined primarily as a result of a reduction in management fees received related to the new administrative services agreement with M&P.
Total expenses decreased $12.6 million, or 3.3%, from the prior year. Compensation and benefits decreased $17.8 million, or 6.3%, primarily due to decreases in managing director compensation in the current year. Other expenses declined $3.7 million, or 6.9%, primarily due to litigation costs recorded in the prior year.
Pretax income for the six months ended October 31, 2010 was $8.0 million compared to $1.5 million in the prior year.


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CORPORATE, ELIMINATIONS AND INCOME TAXES ON CONTINUING OPERATIONS
Corporate operating losses include interest income from U.S. passive investments, interest expense on borrowings, net interest margin and gains or losses relating to mortgage loans held for investment, real estate owned, residual interests in securitizations and other corporate expenses, principally related to finance, legal and other support departments.
 
                 
  
Corporate – Operating Results  (in 000s) 
  
  Three Months Ended October 31,  Six Months Ended October 31, 
  
  2010  2009  2010  2009 
  
 
Interest income on mortgage loans held for investment
 $6,525  $8,072  $12,848  $15,968 
Other
  2,017   2,102   3,813   4,130 
                 
Total revenues
  8,542   10,174   16,661   20,098 
                 
Interest expense
  20,861   19,216   41,649   38,874 
Provision for loan losses
  8,300   13,400   16,300   27,000 
Compensation and benefits
  10,279   13,486   22,664   26,787 
Other
  (1,737)  4,911   (2,531)  8,496 
                 
Total expenses
  37,703   51,013   78,082   101,157 
                 
Pretax loss
 $(29,161) $(40,839) $(61,421) $(81,059)
                 
 
 
 
Three months ended October 31, 2010 compared to October 31, 2009
Interest income earned on mortgage loans held for investment decreased $1.5 million from the prior year, primarily as a result of declining rates and non-performing loans. The provision for loan losses declined $5.1 million from the prior year as a result of the continued run-off of our portfolio. See additional discussion below under “Mortgage Loans Held for Investment.” Other expenses declined $6.6 million primarily due to expense reductions.
 
Six months ended October 31, 2010 compared to October 31, 2009
Interest income earned on mortgage loans held for investment decreased $3.1 million from the prior year, primarily as a result of declining rates and non-performing loans. The provision for loan losses declined $10.7 million from the prior year as a result of the continued run-off of our portfolio. Other expenses declined $11.0 million primarily due to expense reductions.
 
Income Taxes
Our effective tax rate for continuing operations was 39.0% and 38.7% for the three and six months ended October 31, 2010, respectively, compared to 40.6% and 39.3% for the three and six months ended and October 31, 2009, respectively. Our effective tax rate decreased from the prior year due primarily to audit settlements and changes to the state income tax reserves. We expect our effective tax rate for full fiscal year 2011 to be approximately 39%.
 
Mortgage Loans Held for Investment
Mortgage loans held for investment at October 31, 2010 totaled $537.2 million. The portfolio includes loans originated by Sand Canyon Corporation (SCC) and purchased by HRB Bank which constitutes approximately 63% of the total loan portfolio at October 31, 2010. We have experienced higher rates of delinquency and have greater exposure to loss with respect to this segment of our loan portfolio. Our remaining loan portfolio totaled $229.8 million and is characteristic of a prime loan portfolio, and we believe subject to a lower loss exposure.


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Detail of our mortgage loans held for investment and the related allowance, excluding unamortized deferred fees and costs of $4.5 million and $5.3 million at October 31, 2010 and April 30, 2010, respectively, is as follows:
 
                 
           (dollars in 000s) 
  
  Outstanding
  Loan Loss Allowance  % 30 + Days
 
  Principal Balance  Amount  % of Principal  Past Due 
  
 
As of October 31, 2010:
                
Purchased from SCC
 $390,448  $78,488   20.1%  39.3%
All other
  229,809   9,079   4.0%  10.4%
                 
  $620,257  $87,567   14.1%  28.6%
                 
As of April 30, 2010:
                
Purchased from SCC
 $434,644  $82,793   19.1%  37.8%
All other
  249,040   10,742   4.3%  8.9%
                 
  $683,684  $93,535   13.7%  27.3%
                 
 
 
We recorded provisions for loan losses of $8.3 million and $16.3 million during the three and six months ended October 31, 2010, respectively, compared to $13.4 million and $27.0 million during the three and six months ended October 31, 2009, respectively. Our allowance for loan losses as a percent of mortgage loans was 14.1%, or $87.6 million, at October 31, 2010, compared to 13.7%, or $93.5 million, at April 30, 2010. This allowance represents our best estimate of credit losses inherent in the loan portfolio as of the balance sheet dates.
 
Discontinued Operations
Sand Canyon Corporation (“SCC”, previously known as Option One Mortgage Corporation) ceased originating mortgage loans in December of 2007 and, in April 2008, sold its servicing assets and discontinued its remaining operations. The sale of servicing assets did not include the sale of any mortgage loans. SCC retained contingent liabilities that arose from the operations of SCC prior to its disposal, including certain mortgage loan repurchase obligations, contingent liabilities associated with litigation and related claims, lease commitments, and employee termination benefits. SCC also retained residual interests in certain mortgage loan securitization transactions prior to cessation of its origination business. The net loss from discontinued operations totaled $2.2 million and $5.3 million for the three and six months ended October 31, 2010 compared to $2.1 million and $5.1 million for the three and six months ended October 31, 2009.
In connection with the securitization and sale of mortgage loans, SCC made certain representations and warranties. In the event that there is a breach of a representation and warranty and such breach materially and adversely affects the value of a mortgage loan, SCC may be obligated to repurchase a loan or otherwise indemnify certain parties for losses incurred as a result of loan liquidation. Losses on valid claims totaled $3.5 million and $5.4 million for the six months ended October 31, 2010 and 2009, respectively. These amounts were recorded as reductions of our loan repurchase liability. Claims received since May 1, 2008 follows:
 
                                             
(in millions) 
  
  Fiscal Year 2009  Fiscal Year 2010  Fiscal Year 2011    
  Q1  Q2  Q3  Q4  Q1  Q2  Q3  Q4  Q1  Q2  Total 
  
 
Loan Origination Year
                                            
2005
 $40  $21  $1  $-  $-  $15  $-  $-  $6  $1  $84 
2006
  89   10   111   7   2   57   4   45   100   15   440 
2007
  43   10   85   15   4   11   7   -   3   5   183 
                                             
Total
 $172  $41  $197  $22  $6  $83  $11  $45  $109  $21  $707 
                                             
 
 
SCC has recorded a liability for estimated contingent losses related to representation and warranty claims as of October 31, 2010, of $184.7 million, which represents SCC’s best estimate of the probable loss that may occur. This overall liability amount includes $49.7 million, which was established under an indemnity agreement dated April 2008 with a specific counterparty in exchange for a full and complete release of such party’s ability to assert representation and warranty claims. This indemnity agreement was given as part of obtaining the counterparty’s consent to SCC’s sale of its mortgage servicing business in 2008. Though disbursements


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related to this agreement have not been significant, SCC believes that the full amount under this indemnity agreement will ultimately be paid.
While SCC uses the best information available to it in estimating its liability, probable losses are inherently difficult to estimate and require considerable management judgment. There may be a wide range of reasonably possible losses in excess of the recorded liability that cannot be estimated, primarily due to difficulties inherent in estimating the level of future claims that will be asserted and the percentage of those claims that are ultimately determined to be valid. Although net losses on settled claims since May 1, 2008 have been within initial loss estimates, to the extent that valid claim volumes or residential home prices differ in the future from current estimates, future losses may be greater than the current estimates and those differences may be significant.
 
FINANCIAL CONDITION
These comments should be read in conjunction with the condensed consolidated balance sheets and condensed consolidated statements of cash flows found on pages 1 and 3, respectively.
CAPITAL RESOURCES AND LIQUIDITY – Our sources of capital include cash from operations, cash from customer deposits, issuances of common stock and debt. We use capital primarily to fund working capital, pay dividends, repurchase shares of common stock and acquire businesses. Our operations are highly seasonal and therefore generally require the use of cash to fund operating losses during the period May through mid-January.
Given the likely availability of a number of liquidity options discussed herein, including borrowing capacity under our unsecured committed lines of credit (CLOCs), we believe, that in the absence of any unexpected developments, our existing sources of capital at October 31, 2010 are sufficient to meet our operating needs.
CASH FROM OPERATING ACTIVITIES – Cash used by operations totaled $548.0 million for the first six months of fiscal year 2011, compared with $786.2 million for the same period last year. The decrease was primarily due to lower income tax payments made during the current year and other changes in working capital.
CASH FROM INVESTING ACTIVITIES – Cash used in investing activities totaled $16.6 million for the first six months of fiscal year 2011, compared to $43.3 million provided in the same period last year.
Mortgage Loans Held for Investment.We received net payments of $30.8 million and $38.7 million on our mortgage loans held for investment for the first six months of fiscal years 2011 and 2010, respectively. Cash payments declined primarily due to non-performing loans and continued run-off of our portfolio.
Purchases of Property and Equipment.Total cash paid for property and equipment was $35.0 million and $7.3 million for the first six months of fiscal years 2011 and 2010, respectively.
Business Acquisitions.Total cash paid for acquisitions was $43.3 million and $6.6 million during the six months ended October 31, 2010 and 2009, respectively. In July 2010 our Business Services segment acquired a Boston-based accounting firm, and cash used in investing activities includes payments totaling $32.6 million related to this acquisition. See additional discussion in note 2 to the condensed consolidated financial statements.
In October 2010, we signed a definitive merger agreement to acquire all of the outstanding shares of 2SS Holdings, Inc., developer of TaxACT digital tax preparation solutions, for $287.5 million in cash. We expect this acquisition will be funded by excess available liquidity fromcash-on-handor short-term borrowings. Completion of the transaction is subject to the satisfaction of customary closing conditions, including regulatory approval.
Sales of Businesses.During the first half of fiscal year 2011, we sold nearly 250 tax offices to franchisees for proceeds of $58.0 million. During fiscal year 2010, we sold 267 tax offices to franchisees for proceeds of $65.7 million. The majority of these sales were financed through affiliate loans. Sales proceeds and cash payments under the lines of credit are both included in investing activities.
CASH FROM FINANCING ACTIVITIES – Cash used in financing activities totaled $281.9 million for the first six months of fiscal year 2011, compared to $511.2 million provided in the same period last year.
Short-Term Borrowings.We had commercial paper borrowings of $39.5 million at October 31, 2010, while we had no similar borrowings in the same period last year. These borrowings were used to fund our off-season losses and cover our seasonal working capital needs.
Customer Banking Deposits.Customer banking deposits increased $77.0 million for the six months ended October 31, 2010 compared to an increase of $638.5 million in the prior year. We utilize cash provided by deposit balances as a funding source for our Emerald Advance lines of credit during the tax season. Funding from customer deposits will be obtained later this year than in the prior year.


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Dividends.We have consistently paid quarterly dividends. Dividends paid totaled $95.1 million and $100.8 million for the six months ended October 31, 2010 and 2009, respectively.
Repurchase and Retirement of Common Stock.During the six months ended October 31, 2010, we purchased and immediately retired 19.0 million shares of our common stock at a cost of $279.9 million. We may continue to repurchase and retire common stock or retire treasury stock in the future.
Issuances of Common Stock.Proceeds from the issuance of common stock totaled $1.5 million and $8.2 million for the six months ended October 31, 2010 and 2009, respectively. This decline is due to a reduction in stock option exercises and the related tax benefits.
 
BORROWINGS
The following chart provides the debt ratings for Block Financial LLC (BFC) as of October 31, 2010 and April 30, 2010:
 
                         
  
  October 31, 2010  April 30, 2010 
  
  Short-term  Long-term  Outlook  Short-term  Long-term  Outlook 
  
 
Moody’s
  P-2   Baa2   Negative   P-2   Baa1   Stable 
S&P(1)
  A-2   BBB   Negative   A-2   BBB   Positive 
DBRS
  R-2 (high)  BBB (high)  Stable   R-2 (high)  BBB (high)  Positive 
 
 
(1)Placed on CreditWatch Negative, effective October 20, 2010.
 
We maintain a committed line of credit (CLOC) agreement to support commercial paper issuances, general corporate purposes or for working capital needs. This facility provides funding up to $1.7 billion and matures July 31, 2013. This facility bears interest at an annual rate of LIBOR plus 1.30% to 2.80% or PRIME plus .30% to 1.80% (depending on the type of borrowing) and includes an annual facility fee of .20% to .70% of the committed amounts, based on our credit ratings. Covenants include: (1) maintenance of a minimum net worth of $650.0 million on the last day of any fiscal quarter; and (2) reduction of the aggregate outstanding principal amount of short-term debt, as defined in the agreement, to $200.0 million or less for thirty consecutive days during the period March 1 to June 30 of each year (“Clean-down requirement”). At October 31, 2010, we were in compliance with these covenants and had net worth of $879.8 million. We had no balance outstanding under the CLOCs at October 31, 2010 or April 30, 2010.
There have been no other material changes in our borrowings or debt ratings from those reported at April 30, 2010 in our Annual Report onForm 10-K.
 
CONTRACTUAL OBLIGATIONS AND COMMERCIAL COMMITMENTS
There have been no material changes in our contractual obligations and commercial commitments from those reported at April 30, 2010 in our Annual Report onForm 10-K.
 
REGULATORY ENVIRONMENT
There have been no material changes in our regulatory environment from those reported at April 30, 2010 in our Annual Report onForm 10-K.
 
FORWARD-LOOKING INFORMATION
This report and other documents filed with the Securities and Exchange Commission (SEC) may contain forward-looking statements. In addition, our senior management may make forward-looking statements orally to analysts, investors, the media and others. Forward-looking statements can be identified by the fact that they do not relate strictly to historical or current facts. They often include words such as “expects,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “estimates,” “will,” “would,” “should,” “could” or “may.” Forward-looking statements provide management’s current expectations or predictions of future conditions, events or results. They may include projections of revenues, income, earnings per share, capital expenditures, dividends, liquidity, capital structure or other financial items, descriptions of management’s plans or objectives for future operations, products or services, or descriptions of assumptions underlying any of the above. They are not guarantees of future performance. By their nature, forward-looking statements are subject to risks and uncertainties. These statements speak only as of the date made and management does not undertake to update them to reflect changes or events occurring after that date except as required by federal securities laws.


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There have been no material changes in our market risks from those reported at April 30, 2010 in our Annual Report onForm 10-K.
 
ITEM 4. CONTROLS AND PROCEDURES
 
EVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
As of the end of the period covered by thisForm 10-Q,we evaluated the effectiveness of the design and operation of our disclosure controls and procedures (as defined in Exchange ActRules 13a-15(e)and15d-15(c)).The controls evaluation was done under the supervision and with the participation of management, including our Chief Executive Officer and Chief Financial Officer. Based on this evaluation, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures were effective as of the end of the period covered by this Quarterly Report onForm 10-Q.
 
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There were no changes that materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
 
 
 
RAL Litigation
We have been named in multiple lawsuits as defendants in litigation regarding our refund anticipation loan program in past years. All of those lawsuits have been settled or otherwise resolved, except for one.
The sole remaining case is a putative class action styledSandra J. Basile, et al. v. H&R Block, Inc., et al., April Term 1992 Civil Action No. 3246 in the Court of Common Pleas, First Judicial District Court of Pennsylvania, Philadelphia County, instituted on April 23, 1993. The plaintiffs allege inadequate disclosures with respect to the RAL product and assert claims for violation of consumer protection statutes, negligent misrepresentation, breach of fiduciary duty, common law fraud, usury, and violation of the Truth In Lending Act. Plaintiffs seek unspecified actual and punitive damages, injunctive relief, attorneys’ fees and costs. A Pennsylvania class was certified, but later decertified by the trial court in December 2003. An appellate court subsequently reversed the decertification decision. We are appealing the reversal. We have not concluded that a loss related to this matter is probable nor have we accrued a loss contingency related to this matter. Plaintiffs have not provided a dollar amount of their claim and we are not able to estimate a possible range of loss. We believe we have meritorious defenses to this case and intend to defend it vigorously. There can be no assurances, however, as to the outcome of this case or its impact on our consolidated results of operations.
 
Peace of Mind Litigation
We have been named defendants in lawsuits regarding our Peace of Mind program (collectively, the “POM Cases”), under which our applicable tax return preparation subsidiary assumes liability for additional tax assessments attributable to tax return preparation error. The POM Cases are described below.
Lorie J. Marshall, et al. v. H&R Block Tax Services, Inc., et al., CaseNo. 08-CV-591in the U.S. District Court for the Southern District of Illinois, is a putative class action case originally filed in the Circuit Court of Madison County, Illinois on January 18, 2002. The plaintiffs allege that the sale of POM guarantees constitutes statutory fraud, an unfair trade practice and breach of a fiduciary duty. The plaintiffs seek unspecified damages, injunctive relief, attorneys’ fees and costs. On September 17, 2010, the federal court denied plaintiffs’ motion for class certification. The parties subsequently reached an agreement to settle the case, along with the Soliz case referenced below.


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There is one other putative class action pending against us in Texas that involves the POM guarantee. This case, styledDesiri L. Soliz v. H&R Block, et al. (CauseNo. 03-032-D),was filed on January 23, 2003 in the District Court of Kleberg County, Texas. This case involves the same plaintiffs’ attorneys that are involved in the Marshalllitigation in Illinois and contains allegations similar to those in the Marshall litigation. The plaintiff seeks actual and treble damages, equitable relief, attorneys’ fees and costs. No class has been certified. Following the denial of class certification in the Marshall litigation, the parties reached an agreement to settle this case, along with the Marshall litigation. Settlement amounts related to the POM Cases are immaterial to the financial statements and are accrued at October 31, 2010.
 
Express IRA Litigation
We have been named defendants in lawsuits regarding our former Express IRA product. All of those lawsuits have been settled or otherwise resolved, except for one.
The one remaining case was filed on January 2, 2008 by the Mississippi Attorney General in the Chancery Court of Hinds County, Mississippi First Judicial District (Case No. G 2008 6 S 2) and is styled Jim Hood, Attorney for the State of Mississippi v. H&R Block, Inc., H&R Block Financial Advisors, Inc., et al. The complaint alleges fraudulent business practices, deceptive acts and practices, common law fraud and breach of fiduciary duty with respect to the sale of the product in Mississippi and seeks equitable relief, disgorgement of profits, damages and restitution, civil penalties and punitive damages. We are not able to estimate a possible range of loss. We believe we have meritorious defenses to the claims in this case, and we intend to defend this case vigorously, but there can be no assurances as to its outcome or its impact on our consolidated results of operations.
Although we sold H&R Block Financial Advisors, Inc. (HRBFA) effective November 1, 2008, we remain responsible for any liabilities relating to the Express IRA litigation, among other things, through an indemnification agreement. A portion of our accrual is related to these indemnity obligations.
 
RSM McGladrey Litigation
RSM EquiCo, its parent and certain of its subsidiaries and affiliates, are parties to a class action filed on July 11, 2006 and styled Do Right’s Plant Growers, et al. v. RSM EquiCo, Inc., et al., Case No. 06 CC00137, in the California Superior Court, Orange County. The complaint contains allegations relating to business valuation services provided by RSM EquiCo, including allegations of fraud, negligent misrepresentation, breach of contract, breach of implied covenant of good faith and fair dealing, breach of fiduciary duty and unfair competition. Plaintiffs seek unspecified actual and punitive damages, in addition to pre-judgment interest and attorneys’ fees. On March 17, 2009, the court granted plaintiffs’ motion for class certification on all claims. The defendants filed two requests for interlocutory review of the decision, the last of which was denied by the Supreme Court of California on September 30, 2009. A trial date has been set for May 2011.
The certified class consists of RSM EquiCo’s U.S. clients who signed platform agreements and for whom RSM EquiCo did not ultimately market their business for sale. A portion of our loss contingency accrual is related to this matter for the amount of loss that we consider probable and estimable, although it is possible that our losses could exceed the amount we have accrued. The fees paid to RSM EquiCo in connection with these agreements total approximately $185 million, a number which substantially exceeds the equity of RSM EquiCo. Plaintiffs seek to recover restitution in an amount equal to the fees paid, in addition to punitive damages and attorney fees. We believe we have meritorious defenses to the case and intend to defend the case vigorously. The amount claimed in this action is substantial and could have a material adverse impact on our consolidated results of operations. There can be no assurance regarding the outcome of this matter.
On December 7, 2009, a lawsuit was filed in the Circuit Court of Cook County, Illinois (2009-L-014920) against M&P, RSM and H&R Block styled Ronald R. Peterson ex rel. Lancelot Investors Fund, L.P., et al. v. McGladrey & Pullen LLP, et al. The case was removed to the United States District Court for the Northern District of Illinois on December 28, 2009 (CaseNo. 1:10-CV-00274).The complaint, which was filed by the trustee for certain bankrupt investment funds, seeks unspecified damages and asserts claims against RSM for vicarious liability and alter ego liability and against H&R Block for equitable restitution relating to audit work performed by M&P. The amount claimed in this case is substantial. On November 3, 2010, the court dismissed the case against all defendants in its entirety with prejudice.


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RSM and M&P operate in an alternative practice structure (“APS”). Accordingly, certain claims and lawsuits against M&P could have an impact on RSM. More specifically, any judgments or settlements arising from claims and lawsuits against M&P that exceed its insurance coverage could have a direct adverse effect on M&P’s operations. Although RSM is not responsible for the liabilities of M&P, significant M&P litigation and claims could impair the profitability of the APS and impair the ability to attract and retain clients and quality professionals. This could, in turn, have a material adverse effect on RSM’s operations and impair the value of our investment in RSM. There is no assurance regarding the outcome of any claims or litigation involving M&P.
 
Litigation and Claims Pertaining to Discontinued Mortgage Operations
Although mortgage loan origination activities were terminated and the loan servicing business was sold during fiscal year 2008, SCC remains subject to investigations, claims and lawsuits pertaining to its loan origination and servicing activities that occurred prior to such termination and sale. These investigations, claims and lawsuits include actions by state attorneys general, other state and federal regulators, municipalities, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others alleged to be similarly situated. Among other things, these investigations, claims and lawsuits allege discriminatory or unfair and deceptive loan origination and servicing practices, public nuisance, fraud, and violations of securities laws, the Truth in Lending Act, Equal Credit Opportunity Act and the Fair Housing Act. In the current non-prime mortgage environment, the number of these investigations, claims and lawsuits has increased over historical experience and is likely to continue at increased levels. The amounts claimed in these investigations, claims and lawsuits are substantial in some instances, and the ultimate resulting liability is difficult to predict and thus cannot be reasonably estimated. In the event of unfavorable outcomes, the amounts SCC may be required to pay in the discharge of liabilities or settlements could be substantial and, because SCC’s operating results are included in our consolidated financial statements, could have a material adverse impact on our consolidated results of operations.
On June 3, 2008, the Massachusetts Attorney General filed a lawsuit in the Superior Court of Suffolk County, Massachusetts (CaseNo. 08-2474-BLS)styled Commonwealth of Massachusetts v. H&R Block, Inc., et al., alleging unfair, deceptive and discriminatory origination and servicing of mortgage loans and seeking equitable relief, disgorgement of profits, restitution and statutory penalties. In November 2008, the court granted a preliminary injunction limiting the ability of the owner of SCC’s former loan servicing business to initiate or advance foreclosure actions against certain loans originated by SCC or its subsidiaries without (1) advance notice to the Massachusetts Attorney General and (2) if the Attorney General objects to foreclosure, approval by the court. An appeal of the preliminary injunction was denied. A trial date has been set for June 2011. A portion of our loss contingency accrual is related to this matter for the amount of loss that we consider probable and estimable, although it is possible that our losses could exceed the amount we have accrued. We are not able to estimate a possible range of loss. We believe we have meritorious defenses to the claims presented and we intend to defend them vigorously. There can be no assurances, however, as to its outcome or its impact on our consolidated results of operations.
On October 15, 2010, the Federal Home Loan Bank of Chicago filed a lawsuit in the Circuit Court of Cook County, Illinois (Case No. 10CH45033) styled Federal Home Loan Bank of Chicago v. Bank of America Funding Corporation, et al.against multiple defendants, including various SCC related entities and H&R Block, Inc. related entities, arising out of FHLB’s purchase of mortgage-backed securities. Plaintiff asserts claims for rescission and damages under Illinois securities law and for common law negligent misrepresentation in connection with its purchase of two securities originated and securitized by SCC. These two securities had a total initial principal amount of approximately $50 million, of which approximately $42 million remains outstanding. We have not concluded that a loss related to this matter is probable nor have we established a loss contingency related to this matter. We believe the claims in this case are without merit and we intend to defend them vigorously. There can be no assurances, however, as to its outcome or its impact on our consolidated results of operations.
 
Other Claims and Litigation
We have been named in several wage and hour class action lawsuits throughout the country, respectively styled Alice Williams v. H&R Block Enterprises LLC, Case No.RG08366506 (Superior Court of California, County of Alameda, filed January 17, 2008); Arabella Lemus v. H&R Block Enterprises LLC, et al., CaseNo. CGC-09-489251


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(United States District Court, Northern District of California, filed June 9, 2009); Delana Ugas v. H&R Block Enterprises LLC, et al., Case No. BC417700 (United States District Court, Central District of California, filed July 13, 2009); Barbara Petroski v. H&R Block Eastern Enterprises, Inc., et al., CaseNo. 10-CV-00075(United States District Court, Western District of Missouri, filed January 25, 2010); Lance Hom v. H&R Block Enterprises LLC, et al., Case No. 10CV0476 H (United States District Court, Southern District of California, filed March 4, 2010); and Stacy Oyer v. H&R Block Eastern Enterprises, Inc., et al., CaseNo. 10-CV-00387-WMS(United States District Court, Western District of New York, filed May 10, 2010). These cases involve a variety of legal theories and allegations including, among other things, failure to compensate employees for all hours worked; failure to provide employees with meal periods; failure to provide itemized wage statements; failure to pay wages due upon termination; failure to compensate for mandatory off-season training;and/ormisclassification of non-exempt employees. The parties have agreed to consolidate certain of these cases into a single action because they allege substantially identical claims. The plaintiffs seek actual damages, in addition to statutory penalties, pre-judgment interest and attorneys’ fees. We have not concluded that a loss related to these matters is probable nor have we accrued a loss contingency related to these matters. Moreover, we are not able to estimate a possible range of loss. We believe we have meritorious defenses to the claims in these cases and intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, and the ultimate liability with respect to these matters is difficult to predict. There can be no assurances as to the outcome of these cases or their impact on our consolidated results of operations, individually or in the aggregate.
In addition, we are from time to time party to investigations, claims and lawsuits not discussed herein arising out of our business operations. These investigations, claims and lawsuits include actions by state attorneys general, other state regulators, individual plaintiffs, and cases in which plaintiffs seek to represent a class of others similarly situated. We believe we have meritorious defenses to each of these investigations, claims and lawsuits, and we are defending or intend to defend them vigorously. The amounts claimed in these matters are substantial in some instances, however, the ultimate liability with respect to such matters is difficult to predict. In the event of an unfavorable outcome, the amounts we may be required to pay in the discharge of liabilities or settlements could have a material adverse impact on our consolidated results of operations.
We are also party to claims and lawsuits that we consider to be ordinary, routine litigation incidental to our business, including claims and lawsuits (collectively, “Other Claims”) concerning the preparation of customers’ income tax returns, the fees charged customers for various products and services, relationships with franchisees, intellectual property disputes, employment matters and contract disputes. While we cannot provide assurance that we will ultimately prevail in each instance, we believe the amount, if any, we are required to pay in the discharge of liabilities or settlements in these Other Claims will not have a material adverse impact on our consolidated results of operations.
 
ITEM 1A. RISK FACTORS
 
The elimination of the IRS debt indicator may increase the risk of default on RALs and may reduce our profitability.
 
In August 2010, the Internal Revenue Service (IRS) announced that, as of the beginning of the upcoming tax season, it would no longer furnish the debt indicator (DI), to tax preparers or financial institutions. The DI is an underwriting tool that lenders use when considering whether to loan money to taxpayers who apply for a refund anticipation loan (RAL), which is short term loan, secured by the taxpayer’s federal tax refund. As a result of the IRS decision, approval rates and loan amounts will likely be lower, and lenders may issue RALs that have a greater probability of not being repaid. Our participation interests in any RALs issued without the DI used in the credit assessment of the client may have a higher risk of default, which could increase our bad debt expense and reduce our profitability. During the fiscal year ended April 30, 2010, our revenues from RAL participations (including RALs which were based on underwriting standards that included use of the DI) totaled $146.2 million. RAL volumes are expected to decline in fiscal year 2011, and alternate products may have lower margins resulting in reduced profitability. We estimate that the impact of the discontinuation of the DI will reduce our profitability by approximately $0.05 per diluted share. Our estimate is based on a number of assumptions and actual results could differ.


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On October 15, 2010, we filed a complaint in the United States District Court for the Eastern District of Missouri for injunctive relief against HSBC Bank USA, National Association and certain of its affiliates (collectively, HSBC) seeking to require HSBC to perform its contractual obligations to offer RALs in our retail offices. At the time of the filing of ourForm 10-Qfor the period ended October 31, 2010, the ultimate outcome of this matter, its effect on our ability to offer RALs in our retail offices and its impact on our financial results is unknown.
There have been no other material changes in our risk factors from those reported at April 30, 2010 in our Annual Report onForm 10-K.
 
 
A summary of our purchases of H&R Block common stock during the second quarter of fiscal year 2011 is as follows:
             
(in 000s, except per share amounts)
      Total Number of Shares
 Maximum $ Value
  Total
 Average
 Purchased as Part of
 of Shares that May
  Number of Shares
 Price Paid
 Publicly Announced
 Be Purchased Under
  Purchased(1) per Share Plans or Programs(2) the Plans or Programs
 
 
August 1 – August 31
  5 $15.67  - $1,416,177
September 1 – September 30
  3,455 $12.83  3,450 $1,371,957
October 1 – October 31
  1 $13.14  - $1,371,957
 
 
 
(1)We purchased 11,406 shares in connection with the funding of employee income tax withholding obligations arising upon the exercise of stock options or the lapse of restrictions on nonvested shares.
 
(2)In June 2008, our Board of Directors rescinded previous authorizations to repurchase shares of our common stock, and approved an authorization to purchase up to $2.0 billion of our common stock through June 2012.
 
 
     
 10.1 Offer Letter from H&R Block Management, LLC to Alan M. Bennett dated August 12, 2010, filed as Exhibit 10.1 to the Company’s current report onForm 8-Kdated August 12, 2010, file number 1-6089, is incorporated herein by reference.*
 10.2 H&R Block, Inc. 2003 Long-Term Executive Compensation Plan (restated effective September 30, 2010).*
 10.3 Agreement and Plan of Merger by and among H&R Block, Inc., HRB Island Acquisition, Inc., 2SS Holdings, Inc., TA Associates Management, L.P. in its capacity as a Stockholder Representative, and Lance Dunn in his capacity as a Stockholder Representative dated as of October 13, 2010, filed as Exhibit 10.1 to the Company’s current report onForm 8-Kdated October 14, 2010, file number 1-6089, is incorporated herein by reference.
 31.1 Certification by Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 31.2 Certification by Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
 32.1 Certification by Chief Executive Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
 32.2 Certification by Chief Financial Officer furnished pursuant to 18 U.S.C. 1350, as adopted by Section 906 of the Sarbanes-Oxley Act of 2002.
 101.INS XBRL Instance Document
 101.SCH XBRL Taxonomy Extension Schema
 101.CAL XBRL Extension Calculation Linkbase
 101.LAB XBRL Taxonomy Extension Label Linkbase
 101.PRE XBRL Taxonomy Extension Presentation Linkbase
 101.REF XBRL Taxonomy Extension Reference Linkbase
 
 
*Indicates management contracts, compensatory plans or arrangements.


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Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.
 
H&R BLOCK, INC.
 
(-s- Alan M. Bennett)
 
Alan M. Bennett
President and Chief Executive Officer
December 8, 2010
 
(-s- Jeffrey T. Brown)
 
Jeffrey T. Brown
Senior Vice President and
Chief Financial Officer
December 8, 2010
 
(-s- Colby R. Brown)
 
Colby R. Brown
Vice President and
Corporate Controller
December 8, 2010


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