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Account
Priority Technology Holdings
PRTH
#7563
Rank
C$0.53 B
Marketcap
๐บ๐ธ
United States
Country
C$6.56
Share price
0.43%
Change (1 day)
-32.74%
Change (1 year)
๐จโ๐ป Software
๐ณ Financial services
๐ฉโ๐ป Tech
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Priority Technology Holdings
Annual Reports (10-K)
Financial Year 2025
Priority Technology Holdings - 10-K annual report 2025
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM
10-K
☒
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended
December 31
, 2025
☐
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ____________ to __________
Commission file number:
001-37872
Priority Technology Holdings, Inc.
(Exact name of registrant as specified in its charter)
Delaware
47-4257046
(State or other jurisdiction of
incorporation or organization)
(I.R.S. Employer
Identification No.)
2001 Westside Parkway
Suite 155
Alpharetta,
Georgia
30004
(Address of principal executive offices)
(Zip Code)
Registrant's telephone number, including area code:
(
404
)
952-2107
Securities registered pursuant to Section 12(b) of the Act:
Title of each class
Trading symbol(s)
Name of each exchange on which registered
Common Stock, $0.001 par value
PRTH
Nasdaq
Capital Market
Securities registered pursuant to Section 12(g) of the Act:
None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes
☐
No
☒
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes
☐
No
☒
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.
Yes
☒
No
☐
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).
Yes
☒
No
☐
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," ''accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer
☐
Accelerated filer
☒
Non-accelerated filer
☐
Smaller reporting company
☒
Emerging growth company
☐
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
☐
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
☒
If securities are registered pursuant to Section 12(b) of the Securities Exchange Act of 1934, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financials statements.
☐
Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant's executive officers during the relevant recovery period pursuant to §240.10D-1(b). ☐
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes
☐
No
☒
As of June 30, 2025, the last business day of the registrant's most recently completed second fiscal quarter, the aggregate market value of the registrant's Common Stock held by non-affiliates of the registrant was approximately $
241.2
million (based upon the closing sale price of the Common Stock on that date on The Nasdaq Capital Market).
As of March 4, 2026, the number of the registrant's Common Stock outstanding was
82,285,361
.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the definitive proxy statement to be filed with the Securities and Exchange Commission pursuant to Regulation 14A relating to the Annual Meeting of stockholders of Priority Technology Holdings, Inc., scheduled to be held on June 11, 2026, will be incorporated by reference in Part III of this Form 10-K. Priority Technology Holdings, Inc. intends to file such proxy statement with the Securities and Exchange Commission no later than 120 days after its fiscal year ended December 31, 2025.
Table of Contents
Page
Cautionary Note Regarding Forward-Looking Statements
and Terms Used in the Annual Report on Form 10-K
1
Commonly Defined Terms
3
Part I.
Item 1.
Business
5
Item 1A.
Risk Factors
16
Item 1B.
Unresolved Staff Comments
28
Item 1C.
Cybersecurity
28
Item 2.
Properties
29
Item 3.
Legal Proceedings
30
Item 4.
Mine Safety Disclosures
30
Part II.
Item 5.
Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
31
Item 6.
Reserved
31
Item 7.
Management's Discussion and Analysis of Financial Condition and Results of Operations
32
Item 7A.
Qualitative and Quantitative Disclosure About Market Risk
41
Item 8.
Financial Statements and Supplementary Data
42
Notes to Consolidated Financial Statements
53
Item 9.
Changes In and Disagreements with Accountants on Accounting and Financial Disclosure
101
Item 9A.
Controls and Procedures
101
Item 9B.
Other Information
102
Item 9C.
Disclosures Regarding Foreign Jurisdictions that Prevent Inspections
102
Part III.
Item 10.
Directors, Executive Officers and Corporate Governance
103
Item 11.
Executive Compensation
103
Item 12.
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
103
Item 13.
Certain Relationships and Related Transactions, and Director Independence
103
Item 14.
Principal Accounting Fees and Services
103
Part IV.
Item 15.
Exhibits, Financial Statement Schedules
104
Item 16.
Form 10-K Summary
106
Signatures
107
Table of Contents
Cautionary Note Regarding Forward-looking Statements
Some of the statements made in this Annual Report on Form 10-K constitute forward-looking statements within the meaning of the federal securities laws. Such forward-looking statements include, but are not limited to, statements regarding our management's expectations, hopes, beliefs, intentions or strategies regarding the future. In addition, any statements that refer to projections, forecasts or other characterizations of future events or circumstances, such as statements about our future financial performance, including any underlying assumptions, are forward-looking statements. The words
"
anticipate," "believe," "continue," "could," "estimate," "expect," "future," "goal," "intend," "likely," "may," "might," "plan," "possible," "potential," "predict," "project," "seek," "should," "would," "will," "approximately," "shall" and similar expressions may identify forward-looking statements, but the absence of these words does not mean that a statement is not forward-looking. Forward-looking statements contained in this Annual Report on Form 10-K include, but are not limited to, statements about:
•
negative economic and political conditions that adversely affect the general economy, consumer confidence and consumer and commercial spending habits, which may, among other things, negatively impact our business, financial condition and results of operations;
•
competition in the payment processing and consumer finance industries;
•
the use of distribution partners;
•
any unauthorized disclosures of consumer or cardholder data, whether through breach of our computer systems, computer viruses or otherwise;
•
any breakdowns in our processing systems;
•
government regulation, including regulation of consumer information;
•
the use of third-party vendors;
•
any changes in card association and debit network fees or products;
•
any changes in interest rates by the Federal Reserve
•
any failure to comply with the rules established by payment networks or standards established by third-party processors;
•
any proposed acquisitions or dispositions or any risks associated with completed acquisitions or dispositions;
•
any statement regarding our consideration or the success of the proposal to acquire the outstanding shares of Common Stock by Thomas Priore or any alternative proposals; and
•
other risks and uncertainties set forth in the "
Item 1A - Risk Factors
" section of this Annual Report on Form 10-K.
We caution you that the foregoing list may not contain all of the forward-looking statements made in this Annual Report on Form 10-K.
The forward-looking statements contained in this Annual Report on Form 10-K are based on our current expectations and beliefs concerning future developments and their potential effects on us. You should not place undue reliance on these forward-looking statements in deciding whether to invest in our securities. We cannot assure you that future developments affecting us will be those that we have anticipated. These forward-looking statements involve a number of risks, uncertainties (some of which are beyond our control) or other assumptions, including the risk factors set forth in the "
Item 1A - Risk Factors
" section of this Annual Report on Form 10-K, that may cause our actual results or performance to be materially different from those expressed or implied by these forward-looking statements. Should one or more of these risks or uncertainties materialize, or should any of our assumptions prove incorrect, actual results may vary in material respects from those projected in these forward-looking statements.
In addition, statements that "we believe" and similar statements reflect our beliefs and opinions on the relevant subject. These statements are based upon information available to us as of the date of this Annual Report on Form 10-K, and while we believe such information forms a reasonable basis for such statements, such information may be limited or incomplete, and our statements should not be read to indicate that we have conducted an exhaustive inquiry into, or review of, all potentially available relevant information. These statements are inherently uncertain, and investors are cautioned not to unduly rely upon these statements.
You should read this Annual Report on Form 10-K with the understanding that our actual future results, levels of activity, performance and achievements may be materially different from what we expect. We qualify all of our forward-looking statements by these cautionary statements.
1
Table of Contents
Forward-looking statements speak only as of the date they were made. We undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as may be required under applicable securities laws.
Terms Used in this Annual Report on Form 10-K
As used in this Annual Report on Form 10-K, unless the context otherwise requires, references to the terms "Company," "Priority," "we," "us" and "our" refer to Priority Technology Holdings, Inc. and its consolidated subsidiaries.
2
Table of Contents
Commonly Used or Defined Terms
Term
Definition
2018 Plan
Priority Technology Holdings, Inc. 2018 Equity Incentive Plan
2021 Stock Purchase Plan
Priority Technology Holdings, Inc. 2021 Employee Stock Purchase Plan
2021 Share Repurchase Program
Priority Technology Holdings, Inc. 2021 Share Repurchase Program
ACH
Automated clearing house
AML
Anti-money laundering
AOCI
Accumulated other comprehensive income (loss)
AP
Accounts payable
API
Application program interface
APIC
Additional paid-in capital
ASC
Accounting Standards Codification
ASU
Accounting Standards Update
B2C
Business-to-consumer
BaaS
Banking as a service
BSA
Bank Secrecy Act of 1970, as amended by the USA Patriot Act of 2001
CARES Act
Coronavirus Aid, Relief, and Economic Security Act
CCPA
California Consumer Protection Act
CEO
The Company's Chairman and Chief Executive Officer
CFO
The Company's Chief Financial Officer
CFPB
U.S. Consumer Financial Protection Bureau
Common Stock
The Company's Common Stock, par value $.001 per share
Company
Priority Technology Holdings, Inc., a Delaware corporation, and its direct and indirect subsidiaries
2024 Credit Agreement
Credit and Guaranty Agreement with Truist Bank dated as of May 16, 2024 (as amended)
CRM
Customer relationship management
Delayed Draw Term Loan
Delayed draw term loan facility under the 2024 Credit Agreement
Dodd-Frank Act
Dodd Frank Wall Street Reform and Consumer Protection Act of 2010
DMS
Dealer Merchant Services acquisition
EBITDA
Earnings before interest, taxes, depreciation, and amortization
Electronic Payments
Payments with credit, debit, prepaid cards, ACH and wire
EPS
Earnings (loss) per share
ESPP
Employee stock purchase plan
Exchange Act
Securities Exchange Act of 1934
FASB
Financial Accounting Standards Board
FBO
For the benefit of
FCRA
Fair Credit Reporting Act
Federal Reserve Board
Governors of the Federal Reserve System
FDIC
Federal Deposit Insurance Corporation
FFIEC
Federal Financial Institutions Examination Council
FI
Financial institution
3
Table of Contents
FIFO
First in, first out
Finance SPV
Priority Finance SPV, LLC
FinCEN
Financial Crimes Enforcement Network
Finxera
Finxera Holdings, Inc.
FSOC
Financial Stability Oversight Council
GAAP
United States Generally Accepted Accounting Principles
IRA
Inflation Reduction Act
ISO
Independent sales organization
ISV
Independent software vendors
IT
Information technology
LIFO
Last in, first out
LLC
Limited Liability Company
Nasdaq
National Association of Securities Dealers Automated Quotations
NCI
Non-controlling interest
OFAC
Office of Foreign Assets Control
Passport
Priority Passport
PHOT
Priority Hospitality Technology, LLC a Delaware limited liability company
Plastiq
Acquisition of Plastiq, Inc. and certain affiliates
Residual Finance credit facility
Credit Agreement with VP Capital, L.P.
2024 Revolving Facility
$100.0 million line issued and amended under 2024 Credit Agreement
POS
Point-of-sale
PRTH
The Company's Nasdaq Capital Market trading symbol
PSU
Restricted stock unit (performance-based)
Redeemable NCI's
Redeemable non-controlling preferred equity interests
ROU Asset
Right of use asset
RSU
Restricted stock unit (service-based)
SaaS
Software as a Service
SAR
Stock appreciation rights
SEC
United States Securities and Exchange Commission
SMS
Short message service
SOFR
Secured Overnight Financing Rate
SOX
Sarbanes-Oxley Act of 2022
Tax Act
The Housing Assistance Tax Act of 2008
TCPA
Federal Telephone Consumer Protection Act of 1991
Term Facility
Term loan facility issued under the 2024 Credit Agreement
Total Net Leverage Ratio
The ratio of consolidated total unrestricted debt (net of cash) to the Consolidated Adjusted EBITDA (as defined in the Credit Agreement).
Truist
Truist Bank
TSP
Technology service provider
U.S.
United States of America
VARs
Value-added resellers
4
Table of Contents
PART I.
Item 1. Business
Overview of the Company
Priority a payments and banking fintech purpose-built to collect, store, lend and send money with a connected commerce engine that combines full-service merchant acquiring for accounts receivable, complete automated payables tools for bill payment, and sophisticated treasury management solutions to accelerate cash flow and optimize working capital for its customers. Priority operates at scale across three primary business segments: Merchant Solutions, Payables and Treasury Solutions and is presently serving approximat
ely 1.8 million customer accounts processing approximately $150.0 billion in annual transaction activity while administering approximately $1.7 billion dollars in account balances. The Priority Commerce Engine serves enterprise grade independent software vendors (ISV's), as well as discrete institutional and Merchant Solutions customers across all major sectors of the U.S. economy including Retail, Hospitality, Healthcare, Real Estate, Government, Utility, Ed
ucation, Non-Profit, Business-to-Business, Professional Services and Financial Institutions.
Priority builds with intention, utilizing market research and stakeholder feedback to drive growth activity. The result is an end-to-end solution that customers leverage across their financial lifecycle, engineered to accelerate cash flow and optimize working capital. Trust is paramount in partnerships with customers, which is why Priority works with multiple, proven partners, to ensure our customers experience the security and peace of mind that comes with diversification, while enjoying the cost and time-saving benefits of consolidation. Priority centralizes all money movement activity within a single, integrated platform, empowering users to seamlessly collect, store, lend, and send money. Highly configurable and easy to use, the Priority Commerce Engine enables financial agility and operational stability for today’s fastest-growing enterprises.
Priority was established in 2005 and has grown from a founder-financed technology startup with a mission to build an institutional caliber commerce engine to advance the convergenc
e of software and payments to become the 5th largest non-bank merchant acquirer (after considering the merger of Global Payments and Worldpay) in the U.S. by volume, according to the Nilson Report issued in March 2025. Since inception, we have built a native tec
hnology platform that provides all forms of payments
(card acquiring and issuing, ACH, check and wire) and embedded finance solutions that serve customers of any size. Priority maintains a global business platform with 1,200 employees operating from its headquarters in Alpharetta, GA and regional offices in other locations, including New York, NY; Hicksville, NY; Chattanooga, TN; Raleigh, NC; Dallas, TX; Houston, TX; San Francisco, CA; and Chandigarh, India.
Priority delivers value to its partners by leveraging its payments and embedded finance technology to deliver solutions that power modern commerce for SMB and enterprise software and business partners. We handle the complexities of payments and embedded finance to allow partners to focus on their core business objectives. Priority's solutions are offered via API or proprietary applications with nationwide money transmission licenses, providing end-to-end operational support including automated risk management and underwriting, full compliance and industry leading customer service.
Our growth has been underpinned by three key strengths: 1) market leading proprietary product platforms in Merchant Solutions, Payables and Treasury Solutions verticals; 2) focused distribution engines dedicated to helping partners monetize their merchant payment networks; and 3) a cost-efficient, agile payment and business processing infrastructure, purpose-built to support our partners’ operations.
Priority's solutions are delivered via internally developed payment applications and services to customers in the following business segments:
•
Merchant Solutions
: Provides full-service acquiring and payment-enabled solutions for B2C transactions, leveraging Priority's proprietary software platform, distributed through ISO, direct sales and vertically focused ISV channels.
•
Payables
: Provides market-leading AP automation solutions to corporations, software partners and industry leading FIs (including Citibank, Visa and Mastercard) in addition to improving cash flows by providing instant access to working capital.
•
Treasury Solutions
: Provides embedded finance and BaaS solutions to customers to modernize legacy platforms and accelerate software partners' strategies to monetize payments.
5
Table of Contents
The MX product suite provides technology-enabled payment acceptance and business management capabilities to merchants, enterprises and our distribution partners. The MX product suite includes MX Connect and MX Merchant products, which together provide resellers and merchant clients a flexible and customizable set of business applications that help better manage critical business work functions and revenue performance using core payment processing as our leverage point. MX Connect provides our Merchant Solutions reselling partners with automated tools that support low friction merchant on-boarding, underwriting and risk management, client service, and commission processing through a single mobile-enabled, web-based interface. The result is a smooth merchant activation onto our flagship consumer payments offering, MX Merchant, which provides core processing and business solutions to Merchant Solutions clients. In addition to payment processing, the MX Merchant product suite encompasses a variety of proprietary and third-party product applications that merchants can adopt such as MX Insights, MX Storefront, MX Retail, MX Invoice, MX Payables and ACH.com, among others. This comprehensive suite of solutions enables merchants to 1) identify key consumer trends in their businesses; 2) quickly implement e-commerce or retail POS solutions; and 3) handle ACH payments. By empowering resellers to adopt a consultative selling approach and embedding our technology into the critical day-to-day workflows and operations of both merchants and resellers, we believe that we have established and maintained "sticky" relationships. We believe that our strong retention, coupled with consistent merchant onboarding, have resulted in strong processing volume and revenue growth.
In addition to our Merchant Solutions offering, we have diversified our source of revenues through our growing presence in the Payables market. We provide automated AP offerings to our enterprise clients and financial institutions through our CPX platform. Our CPX platform offers clients a seamless bridge for buyer-to-supplier (payor-to-provider) payments by integrating directly to a buyer's payment instruction file and parsing it for payment to suppliers via virtual card, purchase card, ACH +, dynamic discounting or check. Successful implementation of our AP automation solutions provides: 1) suppliers with the benefits of cash acceleration; 2) buyers with valuable rebate/discount revenue: and 3) the Company with stable sources of payment processing and other revenue. Additionally, we provide a suite of integrated AP automation solutions businesses to FIs and card networks such as Citibank, Mastercard and Visa, among others.
Alongside CPX as part of the AP suite, Priority acquired the assets of Plastiq Inc. through its subsidiary Plastiq, Powered by Priority, LLC,
a leading Payables company, in the third fiscal quarter of 2023, and has helped tens of thousands of businesses
6
Table of Contents
improve cash flow with instant access to working capital, while automating and enabling control over all aspects of accounts payable and receivable. The flagship product, Plastiq Pay, pioneered a way for businesses to pay suppliers by credit card regardless of acceptance as an alternative to expensive, scarce bank loan options. Plastiq Accept offers an alternative to expensive merchant services, enabling businesses to accept credit cards with no merchant fees and get paid across any customer touch point, including a website, invoice, checkout process, and in person via QR code. The Plastiq Connect API suite enables platforms, marketplaces, and ERPs, to expand Payables payment options for payables and receivables in their native customer experience while outsourcing payment execution, risk, and compliance.
Our Treasury Solutions segment provides embedded finance and BaaS solutions to customers that modernize legacy platforms and accelerate modern software partners looking to monetize payment components. We provide solutions for ISVs, third-party integrators, and merchants that allow for the leveraging of our core payments engine, our automated payables platform or our account ledgering capabilities all via API resources.
We generate revenue primarily from payment processing transactions, and from monthly services and other solutions provided to customers and interest income from the permissible investments of the account balances we hold. Payment processing fees are generated from the ongoing sales to our customers and are governed by multi-year contracts. As a result, payment processing fees are highly recurring in nature.
For the year ended December 31, 2025, we generated revenue of $953.0 million, net income attributable to common stockholders of $55.7 million and operating income of $141.2 million, compared to revenue of $879.7 million, net loss attributable to common stockholders of $24.0 million and operating income of $133.4 million for the year ended December 31, 2024.
Industry Overview
The payment processing industry provides businesses with credit, debit, gift, loyalty card and other payment processing services, along with related value-added solutions and information services. The industry continues to grow, driven by wider acceptance, increased use of Electronic Payments, advances in payment technology and the disruption in banking by fintech providers. The proliferation of bankcards and the use of other payment technologies has made the acceptance of Electronic Payments through multiple channels a virtual necessity for many businesses to remain competitive. The increased use and acceptance of bankcards and the availability of more sophisticated products and services has resulted in a highly competitive, specialized industry.
Services to the SMB market have been historically characterized by basic payment processing without ready access to more sophisticated technology, value-added solutions, or customer service that are typically offered to large merchants. To keep up with the changing demands of how consumers wish to pay for goods and services, we believe SMB merchants and enterprise customers increasingly recognize the need for value-added services wrapped around omni-channel payment solutions that are tailored to their specific business needs.
Key Industry Trends
The following are key trends we believe are impacting the fintech and payments processing industry:
•
Trend Toward Electronic Transactions – We believe the continued shift from cash/paper payments toward electronic/card payments will drive growth for merchant acquirers and processors as volume continues to grow correspondingly. We believe this migration and overall market growth will continue to provide tailwinds to the Electronic Payments industry. B2B payments is the largest payment market in the U.S. by volume and presents a significant opportunity for payment providers to capitalize on the conversion of check and paper-based payments to Electronic Payments, including card-based acceptance. As businesses have increasingly looked to improve efficiency and reduce costs, the electronification of B2B payments has gained momentum.
•
Convergence of Payments and Embedded Finance Solutions – As consumer behavior shifted during the COVID-19 pandemic, the scale of disruption grew dramatically and we believe the speed of change will continue to rise. The appetite of both merchants and consumers for new alternatives to traditional payment options remains top of mind and
7
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big tech companies, fintechs, challenger banks and other non-bank entrants are driving market disruption by offering customers better user experiences at lower prices. The continued displacement of cash and checks over the next several years, helped along by customers' adoption of digital shopping and fueled by their desire to avoid contact with physical infrastructure and objects, continues to create even more opportunities for disruption in payments.
•
Mobile Payments – Historically, e-commerce was conducted on a computer via a web browser; however, as mobile technologies continue to proliferate, consumers are making more purchases through mobile browsers and native mobile applications. We believe this shift represents a significant opportunity given the high growth rates of mobile payments volume, higher fees for card-not-present and cross-border processing and potential for the in-app economy to stimulate and/or alter consumer spending behavior.
Treasury Solutions and BaaS is the integration of financial services, like payments, lending, or banking services, into non-financial offerings. This embedded finance capability allows customers to access financial services seamlessly through applications they already utilize. The market is large and growing rapidly as customers demand a digital, frictionless and integrated approach to meeting the needs of their end consumer.
Competitive Strengths
We possess certain attributes that we believe differentiate us as a leading provider of merchant services, payables and banking & treasury solutions in the U.S. Our key competitive strengths include:
•
Diverse Reseller Community – We maintain strong reseller relationships with approximately 1,100 partners, including ISOs, FIs, ISVs, VARs and other referral partners. MX Connect enables resellers to efficiently market merchant acquiring solutions to a broad base of merchants through a one-to-many distribution model. We believe that our ability to service our reseller partners through a comprehensive offering provides a competitive advantage that has allowed the Company to build a large, diverse merchant base characterized by high retention. The strengths of our technology offering are manifested in the fact that we maintain ownership of merchant contracts, with most reseller contracts including strong non-solicit and portability restrictions.
•
Comprehensive Suite of Payment Solutions – We offer a comprehensive and differentiated suite of traditional and emerging payment products and services that enables SMB to address their payment needs through one provider. Our purpose-built proprietary technology provides technology-enabled payment acceptance and business management solutions to merchants, enterprises and ISVs. We provide a payment processing platform that allows merchants to accept Electronic Payments (e.g., credit cards, debit cards, and ACH) at the POS, online, and via mobile payment technologies. We deliver innovative business management products and add-on features that meet the needs of SMB across different vertical markets. Additionally, with our embedded finance offerings and money transmissions licenses in forty six U.S. states, the District of Columbia and two U.S. territories, we are uniquely positioned to collect, store, lend and send money on behalf of our customers. As a result, we believe we are well-positioned to capitalize on the trend towards integrated payments solutions, new technology adoption and value-add service utilization that is underway in the SMB market. We believe our solutions facilitate a superior merchant experience that results in increased customer lifetime value.
•
Highly Scalable Business Model with Operating Leverage – As a result of thoughtful investments in our technology, we have developed robust and differentiated infrastructure that has enabled us to scale in a cost-efficient manner. Our operating efficiency supports a low capital expenditure environment to develop product enhancements that drive organic growth across our Merchant Solutions, Payables and Treasury Solutions payment ecosystems, as well as attract both reselling partners and enterprise clients looking for best-in-class solutions. By creating a cost-efficient environment that facilitates the combination of ongoing product innovation to drive organic growth and stable cash flow to fund acquisitions, we anticipate ongoing economies of scale and increased margins over time.
•
Experienced Management Team Led by Industry Veterans – Our executive management team has a record of execution in the merchant acquiring and technology-enabled payments industry. Our team has continued to develop and enhance our proprietary and innovative technology platforms that differentiate us in the payments industry. We invest to attract and retain executive leadership that align with the opportunities in the market and our strategic focus.
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Growth Strategies
We intend to continue to execute a multi-pronged growth strategy, with diverse organic initiatives supplemented by acquisitions. Growth strategies include:
Organic Growth in our Reseller Network and Merchant Base
We expect to grow through our existing reseller network and merchant base by capitalizing on the organic growth of existing merchant volume and reseller merchant portfolios. By providing resellers with agile tools to manage their sales businesses and grow their merchant portfolio, we have established a solid base from which to generate new merchant adoption and retain existing merchants. By engaging in a consultative partnership approach, we maintain strong relationships with our reseller partners and continue to exhibit strong merchant adoption and volume growth trends. Through our resellers, we provide merchants with full-service acquiring solutions, as well as value-added services and tools to streamline their business processes and enable them to focus on driving same store sales growth.
Deploy our Embedded Finance Solution to Treasury Solutions Customers
Our Treasury Solutions segment, enables software partners and business platform customers to embed our banking and treasury solutions into their core operating and business systems that deliver a fully automated and digital experience to collect, store, lend and send money for their customers. Priority delivers a fully embedded finance solution to customers that manages the inflows and outflows, and reconciliation, of all forms of payments (ACH, wire, check, credit and debit) for any number of clients from a single account.
The platform today manages over 1.1 million active accounts and, through its money transmission licenses in forty six U.S. states, the District of Columbia and two U.S. territories, handles over $1.2 billion in deposits across a growing number of banking partners. This segment is quickly growing as marketplaces, gig economy platforms, software partners, and legacy business platforms are incorporating features of payment processing and embedded finance services into their customer experience and enhance their offering.
Expand our Network of Distribution Partners
We have established and maintained a strong position within the reseller community with approximately 1,100 partners. We intend to continue to expand our distribution network to reach new partners, particularly with ISVs and VARs to expand technology and integrated partnerships. We believe that our technology offering enables us to attract and retain high-quality resellers focused on growth.
Deploy Industry Specific Payment Technology
We intend to continue to enhance and deploy our technology-enabled payment solutions and our capabilities to collect, store, lend and send money into industry-specific verticals. We continue to identify and evaluate new, attractive industries where we can deliver differentiated technology-enabled payment solutions that meet merchants' industry-specific needs.
Expand Electronic Payments Share of Payables Transactions with CPX and Plastiq
We have a growing presence in the commercial payments market where we provide curated managed services and AP automation solutions to businesses, FIs and card networks such as Citibank, Mastercard and Visa. The commercial payments market is the largest and one of the fastest growing payments markets in the U.S. by volume. We are well positioned to capitalize on the shift from check to Electronic Payments, which currently lags the consumer payments market, by eliminating the friction between buyers and suppliers through our industry leading offerings of CPX and Plastiq. We believe this will drive strong growth and profitability.
Accretive Acquisitions
With a consistent, long-term goal of maximizing stockholder value, we intend to selectively pursue strategic and tactical acquisitions that meet our established criteria. We actively seek potential acquisition candidates that exhibit certain attractive attributes including predictable and recurring revenue, a scalable operating model, low capital intensity, complementary
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technology offerings and a strong cultural fit. Our operating infrastructure is purpose-built to rapidly and seamlessly consolidate complementary businesses into our ecosystem all while optimizing revenue and cost synergies.
Sales and Distribution
We reach our Merchant Solutions segment through three primary sales channels: 1) ISOs (Retail and Wholesale) and Agents; 2) FIs; and 3) ISVs and VARs. Our cloud-based solution, MX Connect, allows our partners and resellers to engage merchants for processing services and a host of value-added features designed to enhance their customer relationships. Our merchants utilize our cloud-based MX Merchant product suite to manage their businesses and process transactions. This separate solution increases our ability to retain the merchant if the ISO were to leave the Company.
Our Payables segment obtains its partner clients through: 1) direct sales initiatives; 2) ISVs and business partnerships; 3) the card networks (Mastercard, Visa and American Express); 4) large U.S. banking institutions and 5) other card issuer referral partners. We support a direct vendor sales model that provides turn-key merchant development, product sales and supplier enablement programs. By establishing a seamless bridge for buyer-to-supplier (payor-to-provider) payments that is integrated directly to a buyer's payment instruction file to facilitate payments to vendors via all payment types (virtual card, purchase card, ACH +, dynamic discounting), we have established ourselves as a top solutions provider in commercial payments. Our Plastiq offerings consist of all payment types including wires and checks to the vendors of our customers.
Our Treasury Solutions segment goes to market through integrations with software partners and business platform customers by enabling them to embed our payments and treasury solutions into their core operating and business systems.
Priority's offering provides those partners with a fully automated, scalable and integrated financial tool to collect, store, lend and send money for their customers.
Our market strategy has resulted in a merchant base that we believe is diversified across both industries and geographies resulting in, what we believe, is more stable average profitability per merchant.
Third-party Processors and Sponsor Banks
We partner with various vendors in the payments value chain, most notably processors and sponsor banks which sit between us (the merchant acquirer) and the card networks, to assist in providing payment processing services to merchant clients. Processing is a scale-driven business in which many acquirers outsource the processing function to a small number of large processors. In these partnerships, we serve as a merchant acquirer and enter into processing agreements with payment processors, such as Fiserv or Global Payments, to assist us in providing front-end and back-end transaction processing services for our merchants. These third parties are compensated for their services. These processors in turn have agreements with card networks such as Visa and Mastercard, through which the transaction information is routed in exchange for network fees.
To provide processing services, merchant acquirers like Priority must be registered with the card networks (e.g., Visa, Mastercard, American Express, Discover, etc.). To register with a card network in the U.S., acquirers must maintain relationships with banks willing to sponsor the merchant acquirer's adherence to the rules and standards of the card networks, or a sponsor bank. We maintain sponsor bank relationships with Wells Fargo, Synovus Bank, Pueblo Bank and Georgia Banking Company ("GBC"). We maintain a card issuing relationship with Sutton Bank. For ACH payments, the Company's ACH network (ACH.com) is sponsored by South State Bank. Sponsor bank relationships enable us to route transactions under the sponsor bank's control and identification number (referred to as a BIN for Visa and ICA for Mastercard) across the card networks (or ACH network) to authorize and clear transactions.
We offer banking and money transmission services to our customers through our partner banks including Wells Fargo and Axos Bank. Our proprietary ledgering technology enables us to store customer funds in uniquely identifiable accounts in order to position customer deposits for pass through FDIC insurance eligibility. Customer deposits may be placed throughout our banking partner portfolio to maximize pass through FDIC insurance coverage.
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Risk Management
Our thoughtful customer and reseller underwriting policies combined with our forward-looking transaction monitoring capabilities have enabled us to maintain low credit loss performance. Our risk management strategies are informed by a team with experience managing payments and banking risk operations that are augmented by our rules-based modern systems designed to manage risk at the transaction level.
Initial Underwriting
– Central to our risk management process are our front-line underwriting policies that vet all resellers and customers prior to their contractual arrangements with us. Our automated risk systems access: 1) guarantor information; 2) corporate ownership details; 3) anti-money laundering information; and, 4) OFAC and FinCEN information from a variety of integrated databases. The collected information is delivered to a team of underwriters who conduct necessary industry checks, financial performance analysis or owner background checks, as applicable and consistent with our policies. Based upon these results, the underwriting department rejects or approves the customer or reseller and sets appropriate reserve requirements which are held by our bank sponsors on our behalf. Resellers may be subject to quarterly and/or annual assessments for financial strength in compliance with our policies and adjustments to reserve levels. The results of our initial customer underwriting process inform the transaction-level risk limits for volume, average ticket, transaction types and authorization codes that are captured by our CYRIS risk module - a proprietary risk system that monitors and reports transaction risk activity to our risk team. This transaction-level risk module, housed within MX Connect, forms the foundational risk management framework that enables the Company to optimize transaction activity and processing scale while preserving a modest aggregate risk profile that has resulted in historically low losses.
Real-Time Risk Monitoring
– Customer transactions are monitored on a transactional basis to proactively enforce risk controls. Our risk systems provide automated evaluation of customer transaction activity against initial underwriting settings. Transactions that are outside underwriting parameters are queued for further investigation. Also, resellers whose customer portfolio represents a concentration of investigated merchants are evaluated for risk action (i.e., increased reserves or contract termination).
Risk Audit
– Transactions flagged by our risk monitoring systems or that demonstrate suspicious activity traits that have been flagged for review can result in funds being held in addition to other risk mitigation actions. The risk mitigation actions can include: 1) non-authorization of the transaction; 2) debit of reserves; or 3) termination of the processing or services agreement. Customers are periodically reviewed to assess any risk adjustments based upon their overall financial health and compliance with network standards. Customer transaction activity is investigated for instances of business activity changes or credit impairment (and improvement).
Loss Mitigation
– In instances where transactions and/or individual merchants are flagged for fraud, or in instances where the transaction activity is resulting in excessive charge-backs, several loss mitigation actions may be taken. These include: 1) charge-back dispute resolution; 2) merchant and reseller funds (reserves or processed batches) withheld; 3) inclusion on Network Match List to notify the industry of a "bad actor"; and/or 4) legal action.
Investments
- We use our primary portfolio to provide for the investment of excess funds at acceptable risk levels as permitted. Our portfolio consists primarily of money market accounts at FDIC insured institutions. Concentration in any one particular financial institution could create operational disruption or put customer funds in excess of FDIC insured limits at risk.
Competition
The U.S. acquiring industry is highly competitive, with several large processors accounting for the majority of processing volume. When excluding banks, we ranked 5
th
among U.S. non-bank merchant acquirers (after considering the merger of Global Payments and Worldpay), according to the March 2025 Nilson Report.
The concentration at the top of the industry is partly a result of consolidation. We believe that consolidation has also resulted in many large processors maintaining multiple, inflexible legacy IT systems that are not well-equipped to adjust to changing market requirements. We believe that the large merchant acquirers whose innovation has been hindered by these redundant legacy systems risk losing market share to acquirers with more agile and dynamic IT systems.
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Pricing has historically been the key factor influencing the selection of a merchant acquirer. Providers with more advanced tech-enabled services (primarily online and integrated offerings) have an advantage over providers who are operating legacy technology and offering undifferentiated services that have come under pricing pressure from higher levels of competition. High quality customer service further differentiates providers as this helps to reduce attrition. Competitive factors other than pricing include: 1) breadth of product offerings; 2) partnerships with FIs; 3) servicing capability; 4) data security; and 5) functionality. Leading acquirers are expected to continue to add additional services to expand cross-selling opportunities, primarily in omni-channel payment solutions, POS software, payments security, customer loyalty and other payments-related offerings.
The largest opportunity for acquirers to expand is within the SMB merchant market. As small businesses increasingly demand integrated solutions tailored to specific business functions or industries, merchant processors are adopting payment-enabled software offerings that combine embedded finance products with core business operating software. By subsisting within Merchant Solutions' critical business software, processors are able to improve economic results through better merchant retention and higher processing margins. Through our MX Merchant platform, we are well-positioned to capitalize on the trend towards integrated solutions, new technology adoption and value added-service utilization in the SMB market.
Providing BaaS products is highly competitive. We face competition from other BaaS providers and banks directly. We differentiate ourselves to merchants and enterprise customers through our ability to innovate and develop new products and services that offer new payment experiences for customers on our platform. Our agility, regulatory compliance, risk management and suite of products within a single platform differentiates us from competitors.
Government Regulation and Payment Network Rules
We operate in an increasingly complex legal and regulatory environment. We are subject to a variety of federal, state and local laws and regulations and the rules and standards of the payment networks that are utilized to provide our Electronic Payment services, as more fully described below.
Wall Street Reform and Consumer Protection Act
The Dodd-Frank Act resulted in significant structural and other changes to the regulation of the financial services industry. The Dodd-Frank Act directed the Federal Reserve Board to regulate the debit interchange transaction fees that a card issuer or payment card network receives or charges for an electronic debit transaction. Pursuant to the so-called "Durbin Amendment" to the Dodd-Frank Act, these fees must be "reasonable and proportional" to the cost incurred by the card issuer in authorizing, clearing and settling the transaction. Pursuant to regulations promulgated by the Federal Reserve Board, debit interchange rates for card issuers with assets of $10.0 billion or more are capped at $0.21 per transaction and an ad valorem component of five basis points to reflect a portion of the issuer's fraud losses plus, for qualifying issuers, an additional $0.01 per transaction in debit interchange for fraud prevention costs. The cap on interchange fees has not had a material direct effect on our results of operations.
In addition, the Dodd-Frank Act limits the ability of payment card networks to impose certain restrictions because it allows merchants to: 1) set minimum dollar amounts (not to exceed $10.00) for the acceptance of a credit card (and allows federal governmental entities and institutions of higher education to set maximum amounts for the acceptance of credit cards); and 2) provide discounts or incentives to encourage consumers to pay with cash, checks, debit cards or credit cards.
The rules also contain prohibitions on network exclusivity and merchant routing restrictions. These rules require a card issuer to: 1) enable at least two unaffiliated networks on each debit card; 2) prohibit card networks from entering into exclusivity arrangements; and 3) restrict the ability of issuers or networks to mandate transaction routing requirements. The prohibition on network exclusivity has not significantly affected our ability to pass on network fees and other costs to our customers, nor do we expect it to in the future.
The Dodd-Frank Act created the CFPB, which has assumed responsibility for enforcing federal consumer protection laws, and the FSOC, which was established to, among other things, identify risks to the stability of the U.S. financial system. The FSOC has the authority to require supervision and regulation of nonbank financial companies that the FSOC determines pose a systemic risk to the U.S. financial system. Accordingly, we may be subject to additional systemic risk-related oversight.
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Payment Network Rules and Standards
As a merchant acquirer, we are subject to the rules of Visa, Mastercard, American Express, Discover and other payment networks. In order to provide services, several of our subsidiaries are either registered as service providers for member institutions with Mastercard, Visa and other networks or are direct members of Mastercard, Visa and other networks. Accordingly, we are subject to card association and network rules that could subject us to a variety of fines or penalties that may be levied by the card networks for certain acts or omissions.
Banking Laws and Regulations
The FFIEC is an interagency body comprised of federal bank and credit union regulators such as the Federal Reserve Board, the FDIC, the National Credit Union Administration, the Office of the Comptroller of the Currency and the CFPB. The FFIEC examines large data processors to identify and mitigate risks associated with systemically significant service providers, including specifically the risks they may pose to the banking industry.
We are considered by the FFIEC to be a TSP based on the services we provide to FIs. As a TSP, we are subject to audits by an interagency group consisting of the Federal Reserve System, the FDIC, and the Office of the Comptroller of the Currency.
Through our subsidiary, Finxera, Inc., we also hold money transmission licenses in forty six U.S. states, the District of Columbia and two U.S. territories. Accordingly, we are subject to the applicable laws and regulations and are subject to examinations by state banking regulators.
Privacy and Information Security Laws
We provide services that may be subject to various state, federal and foreign privacy laws and regulations. These laws and regulations include: 1) the federal Gramm-Leach-Bliley Act of 1999, which applies to a broad range of FIs and to companies that provide services to FIs in the U.S.; 2) certain health care technology laws, including HIPAA and the Health Information Technology for Economic and Clinical Act; and 3) the CCPA, which establishes a new privacy framework for covered businesses by: i) creating an expanded definition of personal information; ii) establishing new data privacy rights for consumers in the State of California; iii) imposing special rules on the collection of consumer data from minors; and iv) creating a new and potentially severe statutory damages framework for violations of the CCPA and for businesses that fail to implement reasonable security procedures and practices to prevent data breaches. We are also subject to a variety of foreign data protection and privacy laws, including, without limitation, Directive 95/46/EC, as implemented in each member state of the European Union and its successor, the General Data Protection Regulation. Among other things, these foreign and domestic laws, and their implementing regulations, in certain cases: 1) restrict the collection, processing, storage, use and disclosure of personal information; 2) require notice to individuals of privacy practices, and provide individuals with certain rights to prevent use; and 3) disclosure of protected information. These laws also impose requirements for safeguarding and removal or elimination of personal information.
AML and Counter-terrorism Regulation
The U.S. federal anti-money laundering laws and regulations, including the BSA, and the BSA implementing regulations administered by FinCEN, a bureau of the U.S. Department of the Treasury, require, among other things, each financial institution to: 1) develop and implement a risk-based anti-money laundering program; 2) file reports on large currency transactions; 3) file suspicious activity reports if the financial institution believes a customer may be violating U.S. laws and regulations; and 4) maintain transaction records. Given that a number of our clients are FIs that are directly subject to U.S. federal anti-money laundering laws and regulations, we have developed an anti-money laundering compliance program to best assist our clients in meeting such legal and regulatory requirements.
We are subject to certain economic and trade sanctions programs that are administered by OFAC of the U.S. Department of Treasury, which place prohibitions and restrictions on all U.S. citizens and entities with respect to transactions by U.S. persons with specified countries and individuals and entities identified on OFAC's Specially Designated Nationals list (for example, individuals and companies owned or controlled by, or acting for or on behalf of, countries subject to certain economic and trade sanctions, as well as terrorists, terrorist organizations and narcotics traffickers identified by OFAC under programs that are not
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country specific). Similar anti-money laundering, counter-terrorist financing and proceeds of crime laws apply to movements of currency and payments through electronic transactions and to dealings with persons specified on lists maintained by organizations similar to OFAC in several other countries and which may impose specific data retention obligations or prohibitions on intermediaries in the payment process. We have developed and continue to enhance compliance programs and policies to monitor and address such legal and regulatory requirements and developments. We continue to enhance such programs and policies to ensure that our customers do not engage in prohibited transactions with designated countries, individuals or entities.
Telephone Consumer Protection Act
and Telemarketing Sales Rule
We are subject to the Federal TCPA and various state laws to the extent we place telephone calls and SMS messages to clients and consumers. The TCPA regulates certain telephone calls and SMS messages placed using automatic telephone dialing systems or artificial or prerecorded voices and can alter the way we do business. Additionally, as a provider of dedicated accounts in the debt resolution industry, we are also subject to certain requirements of the Telemarketing Sales Rule which requires independence of account administrators and certain prohibitions against advance payment of fees.
Escheat Laws
We are subject to U.S. federal and state unclaimed or abandoned property laws that require us to transfer to certain government authorities the unclaimed property of other that we hold when that property has been unclaimed for a certain period of time. Moreover, we are subject to audit by state and foreign regulatory authorities with regard to our escheatment practices.
Other Regulation
The Tax Act of 2008 requires certain merchant acquiring entities and third-party settlement organizations to provide information returns for each calendar year with respect to payments made in settlement of Electronic Payment transactions and third-party payment network transactions occurring in that calendar year. Reportable transactions are also subject to backup withholding requirements.
The foregoing is not an exhaustive list of the laws, rules and regulations which we are subject to and the regulatory framework governing our business is changing continuously.
Intellectual Property
We have developed a payments platform that includes many instances of proprietary software, code sets, workflows and algorithms. It is our practice to enter confidentiality, non-disclosure and invention assignment agreements with our employees and contractors, and to enter into confidentiality and non-disclosure agreements with other third parties to limit access to, and disclosure and use of, our confidential information and proprietary technology. In addition to these contractual measures, we also rely on a combination of trademarks, copyrights, registered domain names, and patent rights to help protect the Priority brand and our other intellectual property.
Human Capital Management
As of December 31, 2025, we employed 1,200 employees of which 1,186 were employed full time. We have employees residing throughout the U.S., Canada and India. None of our employees are represented by a labor union or covered by a collective bargaining agreement.
Growth and Development
Our strategy to develop and retain the best talent includes an emphasis on employee training and development. We promote our core values of ownership, innovation, camaraderie, service, authenticity and trust as an organization and offer awards to colleagues who exemplify these qualities. We require a mandatory online training curriculum for our employees that includes annual anti-harassment and anti-discrimination training.
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Inclusion and Diversity
Our inclusion and diversity program focuses on our employees, workplace and community. We believe that our business is strengthened by a diverse workforce that reflects the communities in which we operate. We believe all of our employees should be treated with respect and equality, regardless of gender, ethnicity, sexual orientation, gender identity, religious beliefs or other characteristics. Inclusion and diversity remain a common thread in all of our human resource practices so that we can attract, develop and retain the best talent for our workforce.
Availability of Filings
Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act, are made available free of charge on our internet website at www.prioritycommerce.com, as soon as reasonably practicable after we have electronically filed the material with, or furnished it to the SEC. The SEC maintains an internet site that contains our reports, proxy and information statements and our other SEC filings. The address of that website is www.sec.gov. The contents of our websites are not intended to be incorporated by reference into this Annual Report on Form 10-K or in any other report or document we file with the SEC, and any references to our websites are intended to be inactive textual references only.
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Item 1A. Risk Factors
An investment in our Common Stock and our financial results are subject to a number of risks. You should carefully consider the risks described below and all other information contained in this Annual Report on Form 10-K and the documents incorporated by reference. Our business, prospects, financial condition or operating results could be harmed by any of these risks, as well as other risks not currently known to us or that we currently consider immaterial. Additional risks and uncertainties, including those generally affecting the industry in which we operate and risks that management currently deems immaterial, may arise or become material in the future and affect our business.
Risk Factors Related to Our Business
Unauthorized access to our systems or unauthorized disclosure of customer or cardholder data, whether through breach of our computer systems, computer viruses, or otherwise, could expose us to liability, protracted and costly litigation and damage our reputation.
Our services include the processing, transmission and storing of sensitive business and personal information about our customers, customers' customers, vendors, partners and other third parties. This information may include credit and debit card numbers, bank account numbers, personal identification numbers, names and addresses or other sensitive business information. This information may also be stored by third parties to whom we outsource certain functions or other agents ("associated third parties"). We may have responsibility to the card networks, FIs, and in some instances, our merchants, and/or ISOs, for our failure or the failure of our associated third parties to protect this information.
Information security risks for us and our competitors have substantially increased in recent years in part due to the proliferation of new technologies and the increased sophistication, resources and activities of hackers, terrorists, activists, organized crime, and other external parties, including hostile nation-state actors. The techniques used to obtain unauthorized access, disable or degrade service, sabotage systems or utilize payment systems in an effort to perpetrate financial fraud change frequently and are often difficult to detect and all of which we are vulnerable to. We have been the target of brute force attempts to obtain unauthorized access to our systems. Threats may derive from human error, fraud or malice on the part of employees or third parties, or may result from accidental technological failure. Computer viruses can be distributed and spread rapidly over the internet and could infiltrate our systems or those of our associated third parties. Additionally, denial of service or other attacks could be launched against us for a variety of purposes, including interfering with our services or to create a diversion for other malicious activities. Our defensive measures may not prevent down-time, unauthorized access or use of sensitive data. While we maintain insurance coverage that will cover certain aspects of cyber risks, such insurance coverage may be insufficient to cover all losses. Furthermore, we do not control the actions of our third-party partners and customers in their systems. These third parties may experience security breaches and any future problems experienced by these third parties, including those resulting from cyber attacks or other breakdowns or disruptions in services, could adversely affect our ability to conduct our business or expose us to liability. Further, our agreements with our bank sponsors and our third-party payment processors (as well as payment network requirements) require us to take certain protective measures to ensure the confidentiality of merchant and consumer data. Any such actions, attacks or failure to adequately comply with these protective measures could hurt our reputation, force us to incur significant expenses in remediating the resulting impacts, expose us to uninsured liability, result in the loss of our bank sponsors or our ability to participate in the payment networks, or subject us to fees, penalties, sanctions, litigation or termination of our bank sponsor agreements or our third-party payment processor agreements.
As a result of information security risks, we must continuously develop and enhance our controls, processes and practices designed to protect our computer systems, software, data and networks from attack, damage or unauthorized access. This continuous development and enhancement will require us to expend additional resources, including to investigate and remediate significant information security vulnerabilities detected. Despite our investments in security measures, we are unable to assure that any security measures will not be subject to system or human error.
Our systems or our third-party providers' systems may fail, which could interrupt our service, cause us to lose business, increase our costs and expose us to liability.
We depend on the efficient and uninterrupted operation of our computer systems, software, data centers and telecommunications networks, as well as the systems and services of third parties. A system outage or data loss could have a
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material adverse effect on our business, financial condition, results of operations and cash flows. Not only could we suffer damage to our reputation in the event of a system outage or data loss, but we may also be liable to third parties. Many of our contractual agreements with FIs and certain other customers require the payment of penalties if we do not meet certain operating standards. Our systems and operations or those of our third-party providers could be exposed to damage or interruption from, among other things, fire, natural disaster, power loss or telecommunications failure.
The payment processing industry is highly competitive and such competition is likely to increase, which may adversely influence the prices we can charge to merchants for our services and the compensation we must pay to our distribution partners, and as a result, our profit margins.
The payment processing industry is highly competitive. We primarily compete in the SMB merchant, B2B customer, and embedded finance industry. We compete with FIs and their affiliates, independent payment processing companies and ISOs. We also compete with many of these same entities for production through distribution partners. Many of our distribution partners are not exclusive to us but also have relationships with our competitors, such that we have to continually expend resources to maintain those relationships. Our growth will depend on the continued growth of banking services, Electronic Payments, particularly Electronic Payments to SMB merchants, B2B customers and our ability to increase our market share through successful competitive efforts to gain new customers and distribution partners.
Additionally, many FIs and their subsidiaries or well-established payment-enabled technology providers with which we compete, have substantially greater capital, technological, management and marketing resources than we have. These factors may allow our competitors to offer better pricing terms to customers and more attractive compensation to distribution partners, which could result in a loss of our potential or current customers and distribution partners. Our current and future competitors may also develop or offer services that have price or other advantages over the services we provide.
We also face new, well capitalized, competition from emerging technology and non-traditional payment processing companies as well as traditional companies offering alternative banking services, Electronic Payments services and payment-enabled software solutions. If these new entrants gain a greater share of total Electronic Payments transactions, they could impact our ability to retain and grow our relationships with customers and distribution partners.
Increased customer or referral partner attrition could cause our financial results to decline.
We experience attrition in customer credit and debit card processing volume resulting from several factors, including business closures, transfers of customers accounts to our competitors, unsuccessful contract renewal negotiations and account closures that we initiate for various reasons such as heightened credit risks or contract breaches by merchants. Our referral partners are a significant source of new business. If a referral partner switches to another processor, terminates our services, internalizes payment processing that we perform, merges with or is acquired by one of our competitors, or shuts down or becomes insolvent, we may no longer receive new customers referrals from such referral partner, and we risk losing existing merchants that were originally enrolled by the referral partner. We cannot predict the level of attrition in the future and it could increase. Higher than expected attrition could negatively affect our results, which could have a material adverse effect on our business, financial condition, results of operations and cash flows.
Changes in card association and debit network fees or products could increase costs or otherwise limit our operations.
From time to time, card associations and debit networks increase the organization and/or processing fees (known as interchange fees) that they charge. It is possible that competitive pressures will result in us absorbing a portion of such increases in the future, which would increase our operating costs, reduce our profit margin, and adversely affect our business, operating results, and financial condition. In addition, the various card associations and networks prescribe certain capital requirements. Any increase in the capital level required would further limit our use of capital for other purposes.
Changes in payment network rules or standards could adversely affect our business, financial condition and results of operations.
Payment network rules are established and changed from time to time by each payment network as they may determine in their sole discretion and with or without advance notice to their participants. The timelines imposed by the payment networks or
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sponsor banks for expected compliance with new rules have historically been, and may continue to be, highly compressed, requiring us to quickly implement changes to our systems which increases the risk of non-compliance with new standards or the reduction of certain types of merchant activity. In addition, the payment networks could make changes to interchange or other elements of the pricing structure of the merchant acquiring industry that would have a negative impact on our results of operations.
To remain competitive and to continue to increase our revenues and earnings, we must continually update our products and services, a process which could result in increased costs and the loss of revenues, earnings, customers and distribution partners if the new products and services do not perform as intended or are not accepted in the marketplace.
The Electronic Payments industry in which we compete is subject to rapid technological changes and is characterized by new technology, product and service introductions, evolving industry standards, changing customer needs and the entrance of non-traditional competitors. We are subject to the risk that our existing products and services become obsolete, and that we are unable to develop new products and services in response to industry demands. Our future success will depend in part on our ability to develop or adapt to technological changes and the evolving needs of our resellers, customers and the industry at large. In addition, new products and offerings may not perform as intended or generate the business or revenue growth expected. Defects in our software and errors or delays in our processing of electronic transactions could result in additional development costs, diversion of technical and other resources from our other development efforts, loss of credibility with current or potential distribution partners and merchants, harm to our reputation, fines imposed by regulatory agencies, card networks, or exposure to liability claims. Any delay in the delivery of new products or services or the failure to differentiate our products and services could render them less desirable, or possibly even obsolete, to our merchants. Additionally, the market for alternative payment processing products and services is evolving, and we may develop too rapidly or not rapidly enough for us to recover the costs we have incurred in developing new products and services.
Acquisitions create certain risks and may adversely affect our business, financial condition, or results of operations.
We have actively acquired businesses and expect to continue to make acquisitions of businesses and assets in the future. The acquisition and integration of businesses and assets involve a number of risks. These risks include valuation (negotiating a fair price for the business and assets), integration (managing the process of integrating the acquired business' people, products, technology, and other assets to realize the projected value and synergies), regulatory (obtaining any applicable regulatory or other government approvals), and due diligence (identifying risks to the prospects of the business, including undisclosed or unknown liabilities or restrictions). There can be no assurances that we will be able to complete suitable acquisitions for a variety of reasons, including the identification of and competition for acquisition targets, the need for regulatory approvals, the inability of the parties to agree to the structure or purchase price of the transaction and our inability to finance the transaction on commercially acceptable terms. In addition, any potential acquisition can subject us to a variety of other risks:
•
If we are unable to successfully integrate the benefits plans, duties and responsibilities and other factors of interest to management of employees of the acquired business, we could lose employees to our competitors in the region, which could significantly affect our ability to operate the business and complete the integration;
•
If the integration process causes any delays with the delivery of our services, or the quality of those services, we could lose customers to our competitors;
•
Any acquisition may otherwise cause disruption to the acquired company's business and operations and relationships with financial institution sponsors, customers, merchants, employees and other partners;
•
Any acquisition and the related integration could divert the attention of our management from other strategic matters including possible acquisitions and alliances and planning for new product development or expansion into new markets for payments technology and software solutions; and
•
The costs related to the integration of an acquired company's business and operations into ours may be greater than anticipated.
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We are subject to economic and political risk, the business cycles of our customers and distribution partners and the overall level of consumer and commercial spending, which could negatively impact our business, financial condition and results of operations.
The Electronic Payments industry depends heavily on the overall level of consumer, commercial and government spending. We are exposed to general economic conditions that affect consumer confidence, consumer spending, consumer discretionary income and changes in consumer purchasing habits. A sustained deterioration in general economic conditions or increases in interest rates could adversely affect our financial performance by reducing the number or aggregate dollar volume of transactions made using Electronic Payments. If our customers make fewer sales of their products and services using Electronic Payments, or consumers spend less money through Electronic Payments, we will have fewer transactions to process at lower dollar amounts, resulting in lower revenue. In addition, a weakening in the economy could force customers to close at higher than historical rates, resulting in exposure to potential losses and a decline in the number of transactions that we process. We also have material fixed and semi-fixed costs, including rent, debt service, contractual minimums and salaries, which could limit our ability to quickly adjust costs and respond to changes in our business and the economy.
Global economic, political and market conditions affecting the U.S. markets may adversely affect our business, results of operations and financial condition, including our revenue growth and profitability.
Worldwide financial market conditions, as well as various social and political tensions in the U.S. and around the world, may contribute to increased market volatility, may have long-term effects and may cause economic uncertainties or deterioration in the U.S. In addition, the fiscal and monetary policies of foreign nations, such as Russia and China, may have a severe impact on U.S. financial markets. We are monitoring the conflicts between Russia and Ukraine, Israel and Hamas, and the larger conflict among the U.S., Israel, Iran and other middle eastern countries.
While we do not expect that such conflicts will themselves be material to our business, geopolitical instability and adversity arising from such conflict (including additional conflicts that could arise from such conflicts), the imposition of sanctions, taxes and/or tariffs against one of the countries or their response to such sanctions (including retaliatory acts, such as cyber attacks and sanctions against other countries) could adversely affect the global economy or specific international, regional and domestic markets, which could have a material adverse effect on our business, results of operations or financial condition.
Any new legislation that may be adopted in the U.S. could significantly affect the regulation of U.S. financial markets. Areas subject to potential change, amendment or repeal include the Dodd-Frank Act and the authority of the Federal Reserve Board and the FSOC. The U.S. may also potentially withdraw from or renegotiate various trade agreements and take other actions that would change current trade policies of the U.S. We cannot predict which, if any, of these actions will be taken or, if taken, their effect on the financial stability of the U.S. Such actions could have a significant adverse effect on our business, financial condition and results of operations, particularly in view of the regulatory oversight we presently face. We cannot predict the effects of these or similar events in the future on the U.S. economy in general, or specifically on our business model or growth strategy, which typically involves the use of debt financing. To the extent a downturn in the U.S. economy impacts our merchant accounts, regulatory changes increase the burden we face in operating our business, or disruptions in the credit markets prevent us from using debt to finance future acquisitions, our financial condition and results of operations may be materially and adversely impacted.
We rely on FIs and other service and technology providers. If they fail or discontinue providing their services or technology generally or to us specifically, our ability to provide services to customers may be interrupted, and, as a result, our business, financial condition and results of operations could be adversely impacted.
We rely on various FIs to provide clearing services in connection with our settlement activities. If such FIs should stop providing clearing services, we must find other FIs to provide those services. Additionally, we rely on FIs to facilitate our Payables and money transmission services offerings. If we are unable to find a replacement financial institution, we may no longer be able to provide these services to certain customers, which could negatively affect our revenues, earnings and cash flows.
We also rely on third parties to provide or supplement bankcard processing services and for infrastructure hosting services. We also rely on third parties for specific software and hardware used in providing our products and services. The termination by our service or technology providers of their arrangements with us or their failure to perform their services efficiently and effectively
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may adversely affect our relationships with our merchants and, if we cannot find alternate providers quickly, may cause those merchants to terminate their relationship with us.
We also rely in part on third parties for the development and access to new technologies, or updates to existing products and services for which third parties provide ongoing support, which increases the cost associated with new and existing product and service offerings. Failure by these third-party providers to devote an appropriate level of attention to our products and services could result in delays in introducing new products or services, or delays in resolving any issues with existing products or services for which third-party providers provide ongoing support.
Fraud by customers or others could cause us to incur losses.
We have potential liability for fraudulent Electronic Payment transactions or credits initiated by customers or others. Examples of customer fraud include when a merchant or other party knowingly uses a stolen or counterfeit credit or debit card, card number, or other credentials to record a false sales or credit transaction, processes an invalid card, or intentionally fails to deliver the merchandise or services sold in an otherwise valid transaction. Criminals are using increasingly sophisticated methods to engage in illegal activities such as counterfeiting and fraud. Failure to effectively manage risk and prevent fraud could increase in the future. Increases in chargebacks, ACH returns or other liabilities could have a material adverse effect on our financial condition, results of operations and cash flows.
We incur liability when our customers refuse or cannot reimburse us for chargebacks resolved in favor of their customers or ACH returns.
We have potential liability for chargebacks associated with the transactions we process. If a billing dispute between a merchant and a cardholder is not ultimately resolved in favor of the merchant, the disputed transaction is "charged back" to the merchant's bank and credited or otherwise refunded to the cardholder. The risk of chargebacks is typically greater with those merchants that promise future delivery of goods and services rather than delivering goods or rendering services at the time of payment. If we or our bank sponsors are unable to collect the chargeback from the merchant's account or reserve account (if applicable), or if the merchant refuses or is financially unable (due to bankruptcy or other reasons) to reimburse the merchant's bank for the chargeback, we may bear the loss for the amount of the refund paid to the cardholder. Any increase in chargebacks not paid by our merchants could increase our costs and decrease our revenues. Similarly, if a return is made against a customer for whom we have collected an ACH payment and that customer does not have adequate funds to offset such a return, we may incur a loss. We have policies to manage merchant-related credit risk and often mitigate such risk by requiring collateral and monitoring transaction activity. Notwithstanding our programs and policies for managing credit risk, it is possible that a default on such obligations by one or more of our customers could have a material adverse effect on our business.
If we fail to comply with the applicable requirements of the card networks, they could seek to fine us, suspend us or terminate our registrations for membership. If we incur fines or penalties for which our customers or ISOs are responsible that we cannot collect, we may have to bear the cost of such fines or penalties
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We are subject to card association and network rules that could subject us to a variety of fines or penalties that may be levied by the card networks for certain acts or omissions. The rules of the card networks are set by the card networks themselves and may be influenced by card issuers, some of which are our competitors with respect to processing services. Many banks directly or indirectly sell processing services to merchants in direct competition with us. These banks could attempt, by virtue of their influence on the networks, to alter the networks' rules or policies to the detriment of non-members, including us. The termination of our registrations or our membership status as a service provider or merchant processor, or any changes in a card association or other network rules or standards, including interpretation and implementation of the rules or standards, that increase the cost of doing business or limit our ability to provide transaction processing services to our customers, could have a material adverse effect on our business, financial condition, results of operations and cash flows. If a customer or an ISO fails to comply with the applicable requirements of the card associations and networks, we or the customer or ISO could be subject to a variety of fines or penalties that may be levied by the card associations or networks. If we cannot collect or pursue collection of such amounts from the applicable customer or ISO, we may have to bear the cost of such fines or penalties, resulting in lower earnings for us. The termination of our registration, or any changes in the Visa or Mastercard rules that would impair our registration, could require us to stop providing Visa and Mastercard payment processing services, which would make it impossible for us to conduct our business on its current scale.
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The loss of, for example, key personnel or of our ability to attract, recruit, retain and develop qualified employees could adversely affect our business, financial condition and results of operations.
Our success depends upon the continued services of our senior management and other key personnel who have substantial experience in the Electronic Payments industry and the markets in which we offer our services. In addition, our success depends in large part upon the reputation within the industry of our senior managers who have developed relationships with our distribution partners, payment networks and other payment processing and service providers. Further, in order for us to continue to successfully compete and grow, we must attract, recruit, develop and retain personnel who will provide us with expertise across the entire spectrum of our intellectual capital needs. Our success is also dependent on the skill and experience of our sales force, which we must continuously work to maintain. While we have many key personnel who have substantial experience with our operations, we must also develop our personnel to provide succession plans capable of maintaining the continuity of our operations. The market for qualified personnel is competitive, and we may not succeed in recruiting additional personnel or may fail to effectively replace current personnel who depart with qualified or effective successors.
We may be responsible for the actions of our vendors in some circumstances.
We use third parties to provide services to us including IT related services and sales related functions. Should a cybersecurity related event or other act of negligence occur as a result of a third-party service provider, we may be liable for those actions.
Operational failures and resulting interruptions in the availability of our products or services could harm our business and reputation.
Our business depends heavily on the reliability of our systems. An operational failure that results in an interruption in the availability of our products and services could harm our business or cause us to lose clients. An operational failure could involve the hardware, software, data, networks or systems upon which we rely to deliver our services and could be caused by our actions, the actions of third parties or events over which we may have limited or no control. Events that could cause operational failures include, but are not limited to, hardware and software defects or malfunctions, ransomware, denial-of-service and other cyberattacks, human error, earthquakes, hurricanes, floods, fires, natural disasters, pandemics, power losses, disruptions in telecommunications services, fraud, military or political conflicts, terrorist attacks, computer viruses or other malware, or other events. In the event of operational failures or damage or disruption to our business due to these occurrences, we may not be able to successfully or quickly recover all of our critical business functions, assets and data through our business continuity program. Implementation delays, interruptions of service or hardware device defects could damage our relationship with clients and could cause us to incur substantial expenses, including those related to the payment of service credits, product recalls or other liabilities. A prolonged interruption of our services or network could cause us to experience data loss or a reduction in revenue, and significantly impact our clients’ businesses and the customers they serve. In addition, a significant interruption of service or product recall could have a negative impact on our reputation and could cause our current and potential clients to choose another service provider. As a provider of payments solutions and other financial services, clients, regulators and others may require enhanced business continuity and disaster recovery plans including frequent testing of such plans. Meeting these various requirements may require a significant investment of time and money. Any of these developments could have a material adverse impact on our business, results of operations and financial condition.
If we fail to keep pace with technological change, including as a result of artificial intelligence, we could lose clients or have trouble attracting new clients.
If we fail to keep pace with technological change, including as a result of artificial intelligence, we could lose clients or have trouble attracting new clients. The markets for our products and services are characterized by constant and rapid technological change, evolving industry standards, frequent introduction of new products and services, and increasing client expectations. Our ability to respond timely to these changes, including by enhancing our current products and services and developing and introducing new products and services, will significantly affect our future success. In addition, competitors and other third parties may incorporate artificial intelligence into products and offerings more quickly or more successfully than we do, which could impair our ability to compete effectively and adversely affect our results of operations. Furthermore, the success of certain of our products and services rely, in part, on financial institutions, business partners and other third parties promoting the use of or distributing our products and services.
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Legal, Regulatory Compliance and Tax Risks
Legal proceedings could have a material adverse effect on our business, financial condition or results of operations.
In the ordinary course of business, we may become involved in various litigation matters, including but not limited to commercial disputes and employee claims, and from time to time may be involved in governmental or regulatory investigations or similar matters arising out of our current or future business. Any claims asserted against us, regardless of merit or eventual outcome, could harm our reputation and have an adverse impact on our relationship with our merchants, distribution partners and other third parties and could lead to additional related claims. Certain claims may seek injunctive relief, which could disrupt the ordinary conduct of our business and operations or increase our cost of doing business. Our insurance or indemnities may not cover all claims that may be asserted against us, and any claims asserted against it, regardless of merit or eventual outcome, may harm our reputation and cause us to expend resources in our defense. Furthermore, there is no guarantee that we will be successful in defending ourselves in future litigation. Should the ultimate judgments or settlements in any pending litigation or future litigation or investigation significantly exceed our insurance coverage, they could have a material adverse effect on our business, financial condition and results of operations.
We are subject to extensive government regulation, and any new laws and regulations, industry standards or revisions made to existing laws, regulations or industry standards affecting the Electronic Payments industry may have an unfavorable impact on our business, financial condition and results of operations.
Our business is affected by laws and regulations and examinations that affect us and our industries. Regulation and proposed regulation of the payments industry has increased significantly in recent years.
Failure to comply with regulations or guidelines may result in the suspension or revocation of a license or registration, the limitation, suspension or termination of service, including money transmission services, and the imposition of civil and criminal penalties, including fines, or may cause customers or potential customers to be reluctant to do business with us, any of which could have an adverse effect on our financial condition.
Interchange fees are subject to intense legal, regulatory and legislative scrutiny. In particular, the Dodd-Frank Act limits the amount of debit card fees charged by certain issuers, allowing merchants to set minimum dollar amounts for the acceptance of credit cards and allowing merchants to offer discounts or other incentives for different payment methods. These types of restrictions could negatively affect the number of debit transactions, which would adversely affect our business.
The Dodd-Frank Act also created the CFPB, which has assumed responsibility for enforcing federal consumer protection laws, and the FSOC, which has the authority to determine whether any non-bank financial company, which may include us within the definitional scope, should be supervised by the Federal Reserve because it is systemically important to the U.S. financial system. Any such designation would result in increased regulatory burdens on our business, which increases our risk profile and may have an adverse impact on our business, financial condition and results of operations.
We and many of our merchants may be subject to Section 5 of the Federal Trade Commission Act prohibiting unfair or deceptive acts or practices. That statement and other laws, rules and or regulations, including the Telemarketing Sales Act, may directly impact the activities of certain of our merchants and, in some cases, may subject us, as the merchant's electronic processor or provider of certain services, to investigations, fees, fines and disgorgement of funds if we were deemed to have improperly aided and abetted or otherwise provided the means and instrumentalities to facilitate the illegal or improper activities of the merchant through our services. Various federal and state regulatory enforcement agencies, including the Federal Trade Commission and state attorneys general, have authority to take action against non-banks that engage in unfair or deceptive practices or violate other laws, rules and regulations and to the extent we are processing payments or providing services for a merchant that may be in violation of laws, rules and regulations, we may be subject to enforcement actions and as a result may incur losses and liabilities that may impact our business.
Our business may also be subject to the FCRA, which regulates the use and reporting of consumer credit information and also imposes disclosure requirements on entities that take adverse action based on information obtained from credit reporting agencies. We could be liable if our practices under the FCRA are not in compliance with the FCRA or regulations under it.
Separately, the Housing Assistance Tax Act of 2008 included an amendment to the Internal Revenue Code that requires the filing of yearly information returns by payment processing entities and third-party settlement organizations with respect to
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payments made in settlement of Electronic Payment transactions and third-party payment network transactions occurring in that calendar year. Transactions that are reportable pursuant to these rules are subject to backup withholding requirements. We could be liable for penalties if our information returns do not comply with these regulations.
These and other laws and regulations, even if not directed at us, may require us to make significant efforts to change our products and services and may require that we incur additional compliance costs and change how we price our services to merchants. Implementing new compliance efforts may be difficult because of the complexity of new regulatory requirements and may cause us to devote significant resources to ensure compliance. Furthermore, regulatory actions may cause changes in business practices by us and other industry participants which could affect how we market, price and distribute our products and services, which could limit our ability to grow, reduce our revenues or increase our costs. In addition, even an inadvertent failure to comply with laws and regulations, as well as rapidly evolving social expectations of corporate fairness, could damage our business or our reputation.
We may not be able to successfully manage our intellectual property and may be subject to infringement claims.
We rely on a combination of contractual rights and copyright, trademark, patent and trade secret laws to establish and protect our proprietary technology. Third parties may challenge, circumvent, infringe or misappropriate our intellectual property, or such intellectual property may not be sufficient to permit us to take advantage of current market trends or otherwise to provide competitive advantages, which could result in costly redesign efforts, discontinuance of service offerings or other competitive harm. Others, including our competitors, may independently develop similar technology, duplicate our services or design around our intellectual property and, in such cases, we could not assert our intellectual property rights against such parties. Further, our contractual arrangements may not effectively prevent disclosure of our confidential information or provide an adequate remedy in the event of unauthorized disclosure of our confidential information. We may have to litigate to enforce or determine the scope and enforceability of our intellectual property rights and know-how, which is expensive, could cause a diversion of resources and may not prove successful. Also, because of the rapid pace of technological change in our industry, aspects of our business and our services rely on technologies developed or licensed by third parties, and we may not be able to obtain or continue to obtain licenses and technologies from these third parties on reasonable terms or at all. The loss of intellectual property protection or the inability to license or otherwise use third-party intellectual property could harm our business and ability to compete.
We may also be subject to costly litigation if our services and technology are alleged to infringe upon or otherwise violate a third party's proprietary rights. Third parties may have, or may eventually be issued, patents that could be infringed by our products, services or technology. Any of these third parties could make a claim of infringement against us with respect to our products, services or technology. We may also be subject to claims by third parties for patent, copyright or trademark infringement, breach of license or violation of other third-party intellectual property rights. Any claim from third parties may result in a limitation on our ability to use the intellectual property subject to these claims. Additionally, in recent years, individuals and groups have been purchasing intellectual property assets for the sole purpose of making claims of infringement or other violations and attempting to extract settlements from companies like ours. Even if we believe that intellectual property related claims are without merit, defending against such claims is time consuming and expensive and could result in the diversion of the time and attention of our management and employees. Claims of intellectual property infringement or violation also might require us to redesign affected products or services, enter into costly settlement or license agreements, pay costly damage awards or face a temporary or permanent injunction prohibiting us from marketing or selling certain of our products or services. Even if we have an agreement for indemnification against such costs, the indemnifying party, if any in such circumstances, may be unable to uphold our contractual obligations. If we cannot or do not license the infringed technology on reasonable terms or substitute similar technology from another source, our revenue and earnings could be adversely impacted.
Changes in tax laws and regulations could adversely affect our results of operations and cash flows from operations.
Changes in tax laws in our significant tax jurisdictions could materially increase the amount of taxes we owe, thereby negatively impacting our results of operations as well as our cash flows from operations. For example, restrictions on the deductibility of interest expense in a U.S. jurisdiction without a corresponding reduction in statutory tax rates could negatively impact our effective tax rate, financial position, results of operations and cash flows in the period that such a change occurs and future periods.
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During 2025, the the One Big Beautiful Bill Act was enacted in the U.S., including provisions such as the permanent extension of certain expiring provisions of the Tax Cuts and Jobs Act, modifications to the international tax framework, and the restoration of favorable tax treatment for certain business provisions. The legislation has multiple effective dates beginning in 2025.
Our risk management policies and procedures may not be fully effective in mitigating our risk exposure in all market environments or against all types of risks.
We operate in a rapidly changing industry. Accordingly, our risk management policies and procedures may not be fully effective to identify, monitor, manage and remediate our risks. Some of our risk evaluation methods depend upon information provided by others and public information regarding markets, merchants or other matters that are otherwise inaccessible by us. In some cases, that information may not be accurate, complete or up-to-date. Additionally, our risk detection system is subject to a high degree of "false positive" risks being detected, which makes it difficult for us to identify real risks in a timely manner. If our policies and procedures are not fully effective or we are not always successful in capturing all risks to which we are or may be exposed, we may suffer harm to our reputation or be subject to litigation or regulatory actions that materially increase our costs and subject us to reputational damage that could limit our ability to grow and cause us to lose existing merchant clients.
The financial services industry continues to be highly regulated and subject to new laws or regulations in many jurisdictions, including the U.S. states in which we operate, which could restrict the products and services we offer, impose additional compliance costs on us, render our current operations unprofitable or even prohibit our current or future operations.
We are required to comply with frequently changing federal, state, and local laws and regulations that regulate, among other things, the terms of the financial products and services we offer. New laws or regulations may require us to incur significant expenses to ensure compliance. Federal and state regulators of consumer financial products and services are also enforcing existing laws, regulations, and rules more aggressively, and enhancing their supervisory expectations regarding the management of legal and regulatory compliance risks. For example, State attorneys general have indicated that they will take a more active role in enforcing consumer protection laws, including through the establishment of state consumer protection agencies as well as the use of Dodd-Frank Act provisions that authorize state attorneys general to enforce certain provisions of federal consumer financial laws and obtain civil money penalties and other relief available to the CFPB.
The application of traditional federal and state consumer protection statutes and related regulations to innovative products offered by financial technology companies such as us is often uncertain, evolving and unsettled. To the extent that our products are deemed to be subject to any such laws, we could be subject to additional compliance obligations, including state licensing requirements, disclosure requirements and usury or fee limitations, among other things. Application of such requirements and restrictions to our products and services could require us to make significant changes to our business practices (which may increase our operating expenses and/or decrease revenue) and, in the event of retroactive application of such laws, subject us to litigation or enforcement actions that could result in the payment of damages, restitution, monetary penalties, injunctive restrictions, or other sanctions, any of which could have a material adverse effect on our business, financial position, and results of operations.
Recently, federal bank regulators have increasingly focused on the risks related to bank and non-bank financial service company partnerships, raising concerns regarding risk management, oversight, internal controls, information security, change management, and information technology operational resilience. This focus is demonstrated by recent regulatory enforcement actions against banks that have allegedly not adequately addressed these concerns while growing their non-bank financial service offerings. Additionally, there are ongoing investigations by federal and state governmental entities concerning a prepaid debit card product program that was offered by the Company through an independent program manager. We could be subject to additional regulatory scrutiny with respect to that portion of our business that could have a material adverse effect on the business, financial condition, results of operations and growth prospects of the Company.
Further, we may not be able to respond quickly or effectively to regulatory, legislative, and other developments, and these changes may in turn impair our ability to offer our existing or planned features, products, and services and/or increase our cost of doing business. In addition, we expect to continue to launch new products and services in the coming years, which may subject us to additional legal and regulatory requirements under federal, state and local laws and regulations. To the extent the
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application of these laws or regulations to our new offerings is unclear or evolving, including changing interpretations and the implementation of new or varying regulatory requirements by federal or state governments and regulators, this may significantly affect or change our proposed business model, increase our operating expenses and hinder or delay our anticipated launch timelines for new products and services.
Disruptions or security failures in our information technology systems, including as a result of cybersecurity incidents, could create liability for us and/or limit our ability to effectively monitor, operate and control our operations and adversely affect our reputation, business, financial condition, results of operation and cash flows.
We may face risks related to cybersecurity, such as unauthorized access, cybersecurity attacks and other security incidents, which could adversely affect our business and operations. The Company relies upon operational and information systems, some of which are managed by third parties, to process, transmit and store electronic information and to manage or support a variety of our business processes, activities and products. Additionally, we collect and store sensitive data, including the personally identifiable information of our customers and employees, in data centers and on information systems (including systems that may be controlled or maintained by third parties). The Company’s business, and in particular, the debit card and cash management solutions business and global payments business, is dependent on its ability to process and monitor, on a daily basis, a large number of transactions, many of which are highly complex, across numerous and diverse markets. These transactions, as well as the information technology services provided to clients, often must adhere to client-specific guidelines, as well as legal and regulatory standards. Due to the breadth and geographical reach of the Company’s client base, developing and maintaining its operational and information systems and infrastructure is challenging, particularly as a result of rapidly evolving legal and regulatory requirements and technological shifts.
Although the Company continues to take protective measures to maintain the confidentiality, integrity and security of our operational and information systems and infrastructure, the techniques used in cyberattacks are becoming increasingly diverse and sophisticated. For example, the Company’s operational and information systems or infrastructure, or those of our third-party providers, may be vulnerable to unauthorized access, loss or destruction of data (including confidential client information), account takeovers, disruptions of service, computer viruses or other malicious code, cyberattacks and other incidents that could create a cybersecurity event, any of which could remain undetected for an extended period of time. Furthermore, the Company may not be able to ensure that all of its clients, suppliers, counterparties and other third parties have appropriate controls in place to protect themselves from cyberattacks or to protect the confidentiality of the information that they exchange with us, particularly where such information is transmitted by electronic means. Given the increasingly high volume of transactions, certain errors may be repeated or compounded before they can be discovered and rectified. In addition, the increasing reliance on information systems, and the occurrence and potential adverse impact of attacks on such systems, both generally and in the financial services industry, have encouraged increased government and regulatory scrutiny of the measures taken by companies to protect against cybersecurity threats and incidents. As these threats, incidents and government and regulatory oversight of associated risks continue to evolve, the Company may be required to expend additional resources to enhance or expand upon the security measures it currently maintains. Although the Company has developed, and continues to invest in, systems and processes that are designed to detect and prevent security breaches and cyberattacks, a breach of its systems and global payments infrastructure or those of our non-bank financial service partners and processors could result in: losses to the Company and its customers; loss of business and/or customers; damage to its reputation; the incurrence of additional expenses (including the cost of notification to consumers, credit monitoring and forensics, and fees and fines imposed by the card networks); disruption to its business; an inability to grow its online services or other businesses; additional regulatory scrutiny or penalties; and/or exposure to civil litigation and possible financial liability — any of which could have a material adverse effect on the Company’s business, financial condition and results of operations. We have not encountered cybersecurity threats or incidents that have materially and adversely affected, or are reasonably likely to materially and adversely affect, the Company’s business, results of operations or financial condition; however, the impacts of such threats or incidents in the future may be material.
While the Company maintains cybersecurity insurance, the costs related to cybersecurity threats or disruptions may not be fully insured. For information on our cybersecurity risk management, strategy and governance, see
Part I, Item 1C., Cybersecurity
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Risk Related to Our Capital Structure
We face risks related to our substantial indebtedness.
We have a substantial amount of indebtedness and may incur other debt in the future. Our level of debt and the covenants to which we agreed could have negative consequences on us, including, among other things, (i) requiring us to dedicate a large portion of our cash flow from operations to servicing and repayment of the debt; (ii) limiting funds available for strategic initiatives and opportunities, working capital and other general corporate needs and (iii) limiting our ability to incur certain kinds or amounts of additional indebtedness, which could restrict our ability to react to changes in our business, our industry and economic conditions.
Substantially all of our indebtedness is variable rate debt, primarily based on SOFR, which replaced LIBOR effective June 30, 2023. As a result of this variable rate debt, an increase in interest rates generally would adversely affect our profitability. We may enter into pay-fixed interest rate swaps or other derivative transactions to limit our exposure to changes in floating interest rates. Such instruments may result in economic losses should interest rates decline to a point lower than our fixed rate commitments. We would be exposed to credit-related losses, which could impact the results of operations in the event of fluctuations in the fair value of the interest rate swaps due to a change in the credit worthiness or non-performance by the counterparties to the interest rate swaps.
The credit agreements governing our existing credit facilities and any other debt instruments we may issue in the future will contain restrictive covenants that may impair our ability to conduct business.
The credit agreements governing our existing credit facilities contain operating covenants and financial covenants that may limit management's discretion with respect to certain business matters. In addition, any debt instruments we may issue in the future will likely contain similar operating and financial covenants restricting our business. Among other things, these covenants will limit our ability to:
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pay dividends, or redeem or purchase equity interests;
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incur additional debt;
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incur liens;
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change the nature of our business;
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engage in transactions with affiliates;
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sell or otherwise dispose of assets;
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make acquisitions or other investments; and
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merge or consolidate with other entities.
In addition, the 2024 Credit Agreement which governs our revolving credit facility contains a total net leverage ratio financial covenant that is applicable when 35% or more of the revolving credit facility is drawn at quarter end. The Residual Finance Credit Facility requires Finance SPV to comply with certain restrictions including minimum liquidity of $2.0 million, minimum tangible net worth of $5.0 million, maximum default ratio of 2.5%, maximum delinquency ratio of 5.0%, and a minimum excess spread ratio of 1.00 to 1.00.
A breach of any of these covenants could result in a default or event of default under our 2024 Credit Agreement or the Residual Finance Credit Facility. If an event of default occurred, the applicable lenders or agents could elect to terminate borrowing commitments and declare all borrowings and loans outstanding thereunder, together with accrued and unpaid interest and any fees and other obligations, to be immediately due and payable. In addition, or in the alternative, the applicable lenders or agents could exercise their rights under the security documents entered into in connection with the 2024 Credit Agreement
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and the Residual Finance credit facility. Any acceleration of amounts due under the 2024 Credit Agreement would likely have a material adverse effect on us.
Risks Related to Ownership of Our Stock
Our largest stockholder, Thomas C. Priore, recently submitted a non-binding proposal to our Board of Directors to acquire all of the outstanding shares of the Company’s common stock for a price in the range of $6.00 to $6.15 per share.
Uncertainty regarding a potential going-private transaction could create significant uncertainty to our business, including disruption to our management and employees, and contribute to volatility in our stock price.
On November 9, 2025, Mr. Priore, who directly or beneficially owns approximately 60% of our outstanding common stock as of November 9, 2025, submitted a non-binding proposal to our Board on behalf of himself and his affiliated entities (the “Proposing Shareholders”) to acquire all of the outstanding shares of the Company’s common stock (a “Take Private Transaction”) for a price in the range of $6.00 to $6.15 per share.
The Board has established a special committee comprised of disinterested and independent directors in response to interest expressed by the Proposing Shareholders in exploring the Take Private Transaction.
Any potential Take Private Transaction may be subject to numerous conditions, including financing availability and regulatory approvals.
We may incur significant costs in connection with the evaluation of, and response to, any proposal regarding a Take Private Transaction.
The potential of a Take Private Transaction may also divert the attention of management and employees from the ongoing operation of our business and may impact employee morale and retention, all of which could impair our ability to execute our strategic plans, meet operational objectives, and respond to competitive pressures.
Our customers may also react negatively to a Take Private Transaction, including any related negative publicity regarding the Company.
Further, the possibility of a Take Private Transaction may contribute to continued or increased volatility in our stock price.
Because we have no current plans to pay cash dividends on our Common Stock for the foreseeable future, you may not receive any return on investment unless you sell your Common Stock for a price greater than that which you paid for it.
We intend to retain future earnings, if any, for future operations, expansion, and debt repayment and have no current plans to pay any cash dividends for the foreseeable future. The declaration, amount, and payment of any future dividends on shares of Common Stock will be at the sole discretion of our Board of Directors. Our Board of Directors may take into account general and economic conditions, our financial condition, and results of operations, our available cash and current and anticipated cash needs, capital requirements, contractual, legal, tax, and regulatory restrictions, implications on the payment of dividends by us to our stockholders or by our subsidiaries to us, and such other factors as our Board of Directors may deem relevant. In addition, our ability to pay dividends is limited by covenants of our existing and outstanding indebtedness and may be limited by covenants of any future indebtedness we or our subsidiaries incur. As a result, you may not receive any return on an investment in our Common Stock unless you sell our Common Stock for a price greater than that which you paid for it.
Mr. Thomas Priore, our Chief Executive Officer and Chairman, controls the Company, and his interests may conflict with ours or yours in the future.
Thomas Priore and his affiliates have the ability to elect all of the members of our Board of Directors and thereby control our policies and operations, including the appointment of management, future issuances of our Common Stock or other securities, the payment of dividends, if any, on our Common Stock, the incurrence or modification of debt by us, amendments to our Amended and Restated Certificate of Incorporation and our Amended and Restated Bylaws, and the entering into of extraordinary transactions, and their interests may not in all cases be aligned with your interests. In addition, Thomas Priore may have an interest in pursuing acquisitions, divestitures, and other transactions that, in his judgment, could enhance his investment, even though such transactions might involve risks to you. For example, he could cause us to make acquisitions that increase our indebtedness or cause us to sell revenue-generating assets. Additionally, in certain circumstances, acquisitions of debt at a discount by purchasers that are related to a debtor can give rise to cancellation of indebtedness income to such debtor for U.S. federal income tax purposes.
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Our Amended and Restated Certificate of Incorporation provides that neither he nor any of his affiliates, or any director who is not employed by us (including any non-employee director who serves as one of our officers in both his director and officer capacities) will have any duty to refrain from engaging, directly or indirectly, in the same business activities or similar business activities or lines of business in which we operate. So long as Thomas Priore continues to own a significant amount of our combined voting power, even if such amount is less than 50%, he will continue to be able to strongly influence or effectively control our decisions. Furthermore, so long as Thomas Priore and his respective affiliates collectively own at least 50% of all outstanding shares of our Common Stock entitled to vote generally in the election of directors, they will be able to appoint individuals to our Board of Directors. In addition, given his level of control, Thomas Priore will be able to determine the outcome of all matters requiring stockholders' approval and will be able to cause or prevent a change of control of the Company or a change in the composition of our Board of Directors and could preclude any unsolicited acquisition of the Company. The concentration of ownership could deprive you of an opportunity to receive a premium for your shares of Common Stock as part of a sale of the Company and ultimately might affect the market price of our Common Stock.
Future sales of common stock by our directors and officers, or their pledgees, as a result of foreclosure could adversely affect the price of common stock and could, in the future, result in a loss of control of our company.
Upon the approval of our Board, our directors and officers may pledge shares of common stock as collateral for personal loans or investments in favor of third parties. Depending on the status of the various loan obligations for which the stock would ultimately serve as collateral and the trading price of our common stock, our directors and/or officers, and their affiliates, may experience foreclosure that could result in the sale of the pledged stock, in the open market or otherwise. Sales by these pledgees may not be subject to the volume limitations of Rule 144 of the Securities Act. Even in the absence of shares being sold, the act of pledging shares and the risk of sales of shares may create a misalignment of interests between insider pledgors and the Company’s stockholders, as the insider may be incentivized to take actions that limit his or her exposure to such sales. Either scenario could potentially subject the Company and its insiders to stockholder lawsuits, particularly in an environment of declining share prices.
If we fail to maintain effective internal control over financial reporting, we may not be able to accurately report our financial results
Section 404 of the Sarbanes-Oxley Act of 2002 requires us to annually evaluate the effectiveness of our internal control over financial reporting as of the end of each year and to include a management report assessing the effectiveness of our internal control over financial reporting in our Annual Report on Form 10-K. If we fail to maintain the adequacy of our internal control, we may be unable to accurately report our financial results, or report them within the required timeframes.
While we continue to dedicate resources to ensure we have effective internal controls over financial reporting, failure to achieve and maintain an effective internal control environment could have a material adverse effect on our ability to timely generate accurate financial statements in conformity with accounting principles generally accepted in the United States, and, resultingly, on the market's perception of our business and on our stock price.
Item 1B. Unresolved Staff Comments
N/A
Item 1C. Cybersecurity
Risk Management and Strategy
We recognize the importance of maintaining the trust and confidence of the customers we serve, our business partners, employees and our stockholders and are committed to protecting the confidentiality, integrity and reliance of our business operations and systems. Effective data protection and cyber security practices, including responsible stewardship of our intellectual property and the secure processing, storage, maintenance and transmission of critical information by us and other third parties with whom we do business is vital to our operations.
We have adopted policies and procedures with an intended design to identify, assess and manage risks associated with cybersecurity threats.
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•
We perform risk assessments periodically at both an Treasury Solutions level and system level in addition to assessments performed by third parties
;
•
Our information security team performs threat monitoring services;
•
Our Internal Audit function performs annual reviews of selected systems and applications to test certain controls;
•
Independent consultants evaluate selected systems and applications on an annual basis;
•
We perform risk assessments of third-party vendors and perform ongoing risk-based monitoring of those third parties
; and
•
We maintain a business continuity plan for execution in the event of a cybersecurity incident.
We have not experienced any material cybersecurity incidents in the years ended December 31, 2025, 2024 and 2023, and the expenses we have incurred from cybersecurity incidents during that time were immaterial.
We have not identified risks from known cybersecurity threats that have materially affected us, including our operations, business strategy, results of operations or financial condition.
Governance
Our Board considers cybersecurity risk as part of its risk oversight function. The Board oversees the Company’s overall risk framework including management’s implementation of our cybersecurity risk management program.
The Board receives reports from the Chief Risk Officer on a regular basis on cybersecurity and information technology risk management.
Our Company’s cybersecurity team, overseen by our
Chief Information Security Officer
(“CISO”) is responsible for assessing and managing our risks from cybersecurity threats, including defining our security policy and furnishing related information for Board reporting. The CISO approves all security policies and oversees the identification, assessment, and management of security risks.
The CISO regularly reports to management’s SOX Committee which may elevate cybersecurity issues to the Board at any time.
Item 2. Properties
We operate from several offices throughout the U.S. and one office in India, all of which we lease.
Our key office locations include:
•
corporate headquarters in Alpharetta, GA;
•
administrative office in Hicksville, NY;
•
administrative office in New York, NY;
•
administrative office in Dallas, TX;
•
administrative office in Houston, TX;
•
administrative office in Chattanooga, TN;
•
administrative office in San Francisco, CA;
•
administrative office in Raleigh, NC; and
•
administrative office in Chandigarh, India.
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We lease several small facilities for sales and operations. Our current facilities meet the needs of our employee base and can accommodate our currently contemplated growth.
Item 3. Legal Proceedings
The Company is involved in certain legal proceedings and claims, which arise in the ordinary course of business. In the opinion of the Company, based on consultations with inside and outside counsel, the results of any of these ordinary course matters, individually and in the aggregate, are not expected to have a material effect on our results of operations, financial condition, or cash flows. As more information becomes available and we determine that an unfavorable outcome is probable on a claim and that the amount of probable loss that we will incur on that claim is reasonably estimable, we will record an accrued expense for the claim in question. If and when we record such an accrual, it could be material and could adversely impact our results of operations, financial condition and cash flows.
The Company is a party in a case filed on October 11, 2023 in the United States District Court of Northern District of California (the “Complaint”). The Complaint is a putative class action against The Credit Wholesale Company, Inc. (“Wholesale”), Priority Technology Holdings, Inc., Priority Payment Systems (“PPS”), LLC and Wells Fargo Bank, N.A. (“Wells Fargo”). The Complaint alleges that Wholesale as an agent of Priority, PPS and Wells Fargo made non-consensual recordation of telephonic communications with California businesses in violation of California Invasion of Privacy Act (the “Act”). The Complaint seeks to certify a class of affected businesses and an award of $5,000 per violation of the Act. On May 23, 2025, the court approved the final settlement agreement entered into by the parties wherein defendants agree to pay $19.5 million to settle this litigation. Final judgment has been entered dismissing all claims against defendants.
Item 4. Mine Safety Disclosures
Not applicable
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PART II.
Item 5. Market for Registrant's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
Market Information
On July 25, 2018, our Common Stock began trading on The Nasdaq Capital Market under the symbol "PRTH". As of March 4, 2026, we had 61 holders of record of our Common Stock. This figure does not include the number of persons whose securities are held in nominee or "street" name accounts through brokers. We have never declared or paid, and do not anticipate declaring or paying in the foreseeable future, any cash dividends on our Common Stock.
Equity Compensation Plan Information
Period
Number of securities to be issued upon exercise of outstanding options, warrants and rights
(1)
Weighted-average exercise price of outstanding options, warrants and rights
(2)
Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in the first column)
Equity Compensation Plans approved by security holders
2,488,001
$
6.81
2,322,821
Equity Compensation Plans not approved by security holders
—
$
—
—
(1)
Represents stock options PSUs, and RSUs outstanding under the Company's 2018 Plan.
(2)
The weighted-average exercise price set forth in this column is calculated for stock options outstanding and excludes outstanding PSUs and RSU awards, since recipients are not required to pay an exercise price to receive the shares related to these awards.
Unregistered Sales of Equity Securities and Use of Proceeds
None.
Issuer Purchases of Equity Securities
The following table presents information with respect to purchases made by the Company of its Common Stock during the three months ended December 31, 2025 (shares are in whole units):
Period
Total Number of Shares Purchased
(1)
Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs
October 1-31, 2025
15,305
$
7.19
—
5,690,626
November 1-30, 2025
—
$
—
—
5,690,626
December 1-31, 2025
6,595
$
5.50
—
5,690,626
Total
21,900
—
1.
Represents shares (in whole units) withheld to satisfy employees' tax withholding obligations related to the vesting of restricted stock awards, which was determined based on the fair market value on the day prior to the vesting date.
Item 6. Reserved
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Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
The following management's discussion and analysis of financial condition and results of operations should be read together with our audited financial statements and the related notes included elsewhere in this Annual Report on Form 10-K. This section of this Form 10-K generally discusses 2025 and 2024 items and year-over-year comparisons between 2025 and 2024. Discussions of 2024 items and year-over-year comparisons between 2024 and 2023 are not included in this Form 10-K, and can be found in
"Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of the Company's Annual Report on Form 10-K for the year ended December 31, 2024.
Certain amounts in this section may not add mathematically due to rounding.
During 2025 the Company renamed its reportable segments, for a description and additional information see
Note 18. Segment Information
, contained in "
Item 8 - Financial Statements and Supplementary Data
" of this Annual Report on Form 10-K.
Results of Operations
This section includes certain components of our results of operations for the years ended December 31, 2025 (or "2025"), and December 31, 2024 (or "2024"). We have derived this data, except key indicators including total card processing dollar value and transaction count (Merchant Solutions), buyer funded card processing dollar value, supplier funded issuing dollar value, and transaction count (Payables), and average billed clients, average monthly enrollments, and average total account balances (Treasury Solutions), from our audited Consolidated Financial Statements included elsewhere in this Annual Report on Form 10-K.
Revenue
For the year ended December 31, 2025, our consolidated revenue of $953.0 million increased by $73.3 million, or 8.3%, from $879.7 million for the year ended December 31, 2024. This overall increase was driven by increases in merchant bankcard processing dollar value, transaction count and acquisitions in our Merchant Solutions segment, an increase in new enrollments and higher interest income on permissible investments in our Treasury Solutions segment and an increase in revenue due to increase in volumes in Payables segment.
Revenues by type for 2025 and 2024 were as follows:
(in thousands)
Years Ended December 31,
2025 vs 2024
2025
2024
$ Change
Revenue Type:
Merchant card fees
$
710,915
$
670,411
$
40,504
Money transmission services
159,169
130,123
29,046
Outsourced services and other services
70,708
67,018
3,690
Equipment
12,217
12,150
67
Total revenues
$
953,009
$
879,702
$
73,307
Merchant Card Fees
For the year ended December 31, 2025, our merchant card fees revenue of $710.9 million increased by $40.5 million, or 6.0%, from $670.4 million for the year ended December 31, 2024. This increase was primarily driven by revenue from acquisitions in 2025 and increased bankcard processing dollar values and transaction counts in the Merchant Solutions segment.
Money Transmission Services
Money transmission services revenue of $159.2 million for the year ended December 31, 2025 increased by $29.0 million or 22.3%, from $130.1 million for the year ended December 31, 2024 and is primarily driven by increased customer enrollments, which resulted in a higher number of billed clients.
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Outsourced Services and Other Services
Outsourced services and other services revenue of $70.7 million for the year ended December 31, 2025 increased by $3.7 million, or 5.5%, from $67.0 million for the year ended December 31, 2024. This increase was primarily due to growth in interest income on permissible investments due to higher deposit balances and increased volume in ACH.com business partially offset by a decrease in interest rates and decreased issuing dollar volumes in CPX business.
Equipment
Equipment revenue of $12.2 million for the year ended December 31, 2025, remained consistent in comparison to $12.2 million for the year ended December 31, 2024, as equipment revenue is directly driven by merchant demand for certain equipment. No trends affecting equipment revenue were identified.
Operating Expenses
Operating expenses for 2025 and 2024 were as follows:
(in thousands)
Years Ended December 31,
2025 vs 2024
2025
2024
$ Change
Operating expenses
Cost of services (excludes depreciation and amortization)
$
578,315
$
551,621
$
26,694
Salary and employee benefits
107,787
89,216
18,571
Depreciation and amortization
63,183
58,041
5,142
Selling, general and administrative
62,479
47,403
15,076
Total operating expenses
$
811,764
$
746,281
$
65,483
Costs of Services (excludes depreciation and amortization)
Costs of services (excludes depreciation and amortization) of $578.3 million for the year ended December 31, 2025 increased by $26.7 million, or 4.8%, from $551.6 million for the year ended December 31, 2024, primarily due to the corresponding increase in revenues. For the year ended December 31, 2025, costs of services (excluding depreciation and amortization) as a percentage of total revenues decreased to 60.7% as compared to 62.7% for the year ended December 31, 2024. This decrease was primarily due to increased interest income on permissible investments and money transmission revenues, which do not have significant costs of services, as well as lower credit losses, reduced inventory write-offs, and acquisitions, partially offset by mix-related margin compression.
Salary and employee benefits
Salary and employee benefits expense of $107.8 million for the year ended December 31, 2025 increased by $18.6 million, or 20.8%, from $89.2 million for the year ended December 31, 2024, primarily due to merit increases, increased stock based compensation and increased headcount from acquisitions and to support overall growth of the Company. The Company's employee headcount increased to 1,200 in 2025 from 1,019 in 2024.
Depreciation and amortization expense
Depreciation and amortization expense of $63.2 million for the year ended December 31, 2025 increased by $5.1 million, or 8.9%, from $58.0 million for the year ended December 31, 2024, primarily due to the amortization of intangibles acquired during the year, accelerated depreciation on certain assets and depreciation of new assets placed in service partially offset by the full depreciation/amortization of certain assets.
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Selling, general and administrative
Selling, general and administrative expenses of $62.5 million for the year ended December 31, 2025 increased by $15.1 million, or 31.8%, from $47.4 million for the year ended December 31, 2024, primarily due to increases in marketing expenses of $1.2 million, accounting expenses of $2.4 million (primarily for SOX compliance and audits), software expenses of $2.9 million, cloud hosting expenses of $2.5 million, travel expenses of $1.4 million, and other variances which are not individually material.
Other Expenses, net
(in thousands)
Years Ended December 31,
2025 vs 2024
2025
2024
$ Change
Other expense
Interest expense
$
(90,654)
$
(88,948)
$
(1,706)
Debt extinguishment and modification costs
(12,514)
(10,369)
(2,145)
Other income, net
8,202
3,177
5,025
Total other expenses, net
$
(94,966)
$
(96,140)
$
1,174
Interest expense
Interest expense of $90.7 million for the year ended December 31, 2025, increased by $1.7 million, or 1.9%, from $88.9 million for the year ended December 31, 2024, due to higher debt balances to fund acquisitions offset by decreases in interest rates due to debt refinancings and federal rate cuts during 2025.
Debt extinguishment and modification costs
Debt extinguishment and modification costs for the year ended December 31, 2025, increased by $2.1 million or 20.7%, from the year ended December 31, 2024, due to debt refinancings (see
Note 10. Debt Obligations
).
Other income, net
Other income, net of $8.2 million for the year ended December 31, 2025 increased by $5.0 million, or 158.2%, from $3.2 million for the year ended December 31, 2024, due to bargain purchase gain of $4.0 million from Sila acquisition (see
Note 2. Acquisitions
) and increased interest income from the Company's operating accounts.
Income tax expense
(in thousands)
Years Ended December 31,
2025 vs 2024
2025
2024
$ Change
Income before income taxes
$
46,278
$
37,281
$
8,997
Income tax (benefit) expense
$
(9,402)
$
13,266
$
(22,668)
Effective tax rate
(20.3)
%
35.6
%
The decrease in the effective tax rate from 2024 to 2025 is primarily due to a reduction in the valuation allowance recorded against certain business interest carryover deferred tax assets resulting from the enactment of the One Big Beautiful Bill Act (“OBBBA”) during the year ended December 31, 2025.
Our consolidated effective income tax rates differ from the statutory rate due to timing and permanent differences between amounts calculated under GAAP and the U.S. tax code. The consolidated effective income tax rate for 2025 may not be indicative of our effective tax rate for future periods.
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Earnings Attributable to Common Stockholders
(in thousands)
Years Ended December 31,
2025 vs 2024
2025
2024
$ Change
Net income (loss)
$
55,681
$
24,015
$
31,666
Less: Dividends, accretion and related excise tax attributable to redeemable senior preferred stockholders
—
(47,336)
47,336
Less: NCI preferred unit redemptions, net of deferred tax benefit
—
(639)
639
Net income (loss) attributable to common stockholders
$
55,681
$
(23,960)
$
79,641
The increase in net income (loss) attributable to common stockholders is attributable to an increase in operating income, an income tax benefit due to release of valuation allowance on deferred tax assets due to changes in the tax laws and the discontinuance of dividend obligations.
Segment Results
The Company's chief operating decision makers ("CODM") are our CEO and CFO. The CODM uses adjusted earnings before interest expense, income tax and depreciation and amortization expenses ("Adjusted EBITDA") as the measure of segment profit and loss to allocate resources.
Adjusted EBITDA represents, EBITDA, adjusted for certain non-cash costs, such as stock-based compensation and the write-off of the carrying value of investments or other assets, as well as debt extinguishment and modification expenses and other expenses and income items considered non-recurring, such as acquisition integration expenses, certain professional fees, and litigation settlements. Adjusted EBITDA is a non-GAAP measure and therefore, a reconciliation to net income (loss) (a GAAP measure) is included herein.
Operating overhead and shared costs are managed centrally and included in corporate.
This non-GAAP financial measure helps to understand the underlying financial and business trends relating to results of operations of the Company and therefore used as a measure of segment profit or loss for the purposes of evaluation of segment performance and allocation of resources.
Merchant Solutions
(in thousands)
Year Ended December 31,
2025
2024
Change
Revenues
$
642,069
$
613,547
$
28,522
Adjusted EBITDA
$
111,793
$
108,913
$
2,880
Key Indicators:
Total card processing dollar value
$
72,373,800
$
71,566,091
$
807,709
Total card transaction count
888,688
857,548
31,140
Revenue
Revenue from our Merchant Solutions segment was $642.1 million for the year ended December 31, 2025, compared to $613.5 million for the year ended December 31, 2024. The increase of $28.5 million, or 4.6%, was primarily driven by total card processing dollar value and total card transaction count partially offset by a decrease in merchant card fee rate. The Company's merchant card fee revenue from the Merchant Solutions segment ($625.2 million for 2025 and $595.1 million for 2024) as a percentage of total card processing dollar value during 2025 decreased to 0.85% from 0.83% during 2024. The decrease was primarily driven by changes in the merchant mix.
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Adjusted EBITDA
Adjusted EBITDA from our Merchant Solutions segment was $111.8 million for the year ended December 31, 2025, compared to $108.9 million for the year ended December 31, 2024. The increase of $2.9 million or 2.6% was primarily due to acquisitions and decreased credit losses offset by mix-related margin compression as well as increases in salary expenses and other operating expenses.
Payables
(in thousands)
Year Ended December 31,
2025
2024
Change
Revenues
$
100,872
$
89,103
$
11,769
Adjusted EBITDA
$
14,591
$
7,605
$
6,986
Key Indicators:
Buyer funded card processing dollar value
$
3,090,310
$
2,816,270
$
274,040
Supplier funded issuing dollar value
$
919,860
$
977,278
$
(57,418)
ACH transaction count
19,286
17,182
2,104
Revenue
Revenue from our Payables segment was $100.9 million for the year ended December 31, 2025, compared to $89.1 million for the year ended December 31, 2024. The increase of $11.8 million, or 13.2%, was primarily driven by an increase of $7.7 million in the Plastiq business due to higher buyer funded card processing volume and an increase of $4.1 million in the CPX business due to increased interest revenue and ACH transaction count.
Adjusted EBITDA
Adjusted EBITDA from our Payables segment was $14.6 million for the year December 31, 2025, compared to $7.6 million for the year ended December 31, 2024. The increase of $7.0 million was primarily driven by increase in revenues and a decrease in operating expenses.
Treasury Solutions
(in thousands)
Year Ended December 31,
2025
2024
Change
Revenues
$
215,779
$
180,448
$
35,331
Adjusted EBITDA
$
182,231
$
154,936
$
27,295
Key Indicators:
Average CFTPay billed clients
1,022,225
797,567
224,658
Average CFTPay monthly enrollments
57,123
56,072
1,051
Average total account balances
(1)
$
1,193,011
$
878,257
$
314,754
(1) This represents the average total account balance in the Treasury Solutions segment, and excludes the deposits and balances maintained in the Merchant Solution and Payables segment. The total account and deposit balances as of December 31, 2025 and 2024, were $1.7 billion and $1.2 billion respectively.
Revenue
Revenue from our Treasury Solutions segment was $215.8 million for the year ended December 31, 2025, compared to $180.4 million for the year ended December 31, 2024. The increase of $35.3 million, or 19.6%, was primarily driven by an increase in customer enrollments in our CFTPay business, additional revenues generated by our Passport platform, acquisitions of Sila and Letus businesses, and growth in interest income due to higher deposit balances and higher returns on the permissible investments related to our money transmission licenses.
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Adjusted EBITDA
Adjusted EBITDA from our Treasury Solutions segment was $182.2 million for the year ended December 31, 2025, compared to $154.9 million for the year ended December 31, 2024. The increase of $27.3 million or 17.6% was primarily due to increased revenue partially offset by an increase in salary expenses and other operating expenses.
Year Ended December 31, 2025
Merchant Solutions
Payables Solutions
Treasury Solutions
Corporate
Total Consolidated
Reconciliation of Adjusted EBITDA to GAAP Measure:
Adjusted EBITDA
$
111,793
$
14,591
$
182,231
$
(83,449)
$
225,166
Interest expense
(1,324)
(2,158)
(532)
(86,640)
(90,654)
Depreciation and amortization
(31,102)
(5,081)
(19,626)
(7,374)
(63,183)
Debt modification and extinguishment expenses
—
—
—
(12,514)
(12,514)
Selling, general and administrative (non-recurring)
—
—
—
(5,718)
(5,718)
Non-cash stock based compensation
(1)
(1)
(336)
(130)
(7,839)
(8,306)
Salary and employee benefits (non recurring)
(2)
—
—
—
(2,501)
(2,501)
Bargain purchase gain (non-recurring)
—
—
—
3,989
3,989
Income (loss) before taxes
$
79,366
$
7,016
$
161,943
$
(202,046)
$
—
$
46,279
Income tax benefit
9,402
Net income
$
55,681
(1)
excludes stock based compensation settled in cash of $2.5 million subsequent to the year ended December 31, 2025
(2)
represents cash settled stock based compensation which is non-recurring in nature
Year Ended December 31, 2024
Merchant Solutions
Payables Solutions
Treasury Solutions
Corporate
Total Consolidated
Reconciliation of Adjusted EBITDA to GAAP Measure:
Adjusted EBITDA
$
108,913
$
7,605
$
154,936
$
(67,187)
$
204,267
Interest expense
(1)
(4,340)
—
(84,607)
(88,948)
Depreciation and amortization
(30,865)
(5,258)
(16,928)
(4,990)
(58,041)
Debt modification and extinguishment expenses
—
—
—
(10,369)
(10,369)
Selling, general and administrative (non-recurring)
—
—
—
(3,510)
(3,510)
Non-cash stock based compensation
(16)
(220)
(131)
(5,751)
(6,118)
Income (loss) before taxes
$
78,031
$
(2,213)
$
137,877
$
(176,414)
$
37,281
Income tax expense
(13,266)
Net income
$
24,015
Liquidity and Capital Resources
Liquidity and capital resource management is a process focused on providing the funding we need to meet our short-term and long-term cash and working capital needs. We have used our funding sources to build our customer base, technology solutions and to make acquisitions with the expectation that such investments will generate cash flows sufficient to cover our working capital needs and other anticipated needs, including for our acquisition strategy. We anticipate that cash on hand, funds generated from operations and available borrowings under our revolving credit agreement are sufficient to meet our working capital requirements for at least the next twelve months. This is based upon management's estimates and assumptions regarding
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effects of micro and macro factors impacting the economic environment in which the Company operates on our financial results. Actual future results could differ materially, as the magnitude, duration and effects of changes in economic, political and market conditions are difficult to predict, and ultimately could negatively impact our liquidity and capital resources. Our principal uses of cash are to fund business operations (including capital expenditures and strategic investments) and administrative costs, and to service our debt.
Our working capital, defined as current assets less current liabilities, was $104.7 million at December 31, 2025 and $53.4 million at December 31, 2024. As of December 31, 2025, we had cash and cash equivalents with a balance of $77.2 million compared to $58.6 million at December 31, 2024. These cash and cash equivalent balances do not include restricted cash of $16.5 million and $11.1 million at December 31, 2025 and 2024, respectively, which reflects cash accounts holding customer settlement funds and cash reserves for potential losses. The current portion of long-term debt included in current liabilities was $0.0 million and $9.5 million at December 31, 2025 and 2024, respectively.
At December 31, 2025, we had availability of approximately $100.0 million under our revolving credit arrangement and $14.6 million under our Residual Finance credit facility's delayed draw term facility.
The following tables and narrative reflect our changes in cash flows for the comparative annual periods.
Years Ended December 31,
(in thousands)
2025
2024
Net cash provided by (used in):
Operating activities
$
100,005
$
85,609
Investing activities
(174,041)
(35,546)
Financing activities
426,170
147,578
Net increase in cash and restricted cash
$
352,134
$
197,641
Cash Provided by Operating Activities
Net cash provided by operating activities was $100.0 million and $85.6 million for the years ended December 31, 2025 and 2024, respectively. The $14.4 million or 16.8% increase in 2025 was driven by net income increase, offset by changes in non-cash items and, operating assets and liabilities.
Cash Used in Investing Activities
Net cash used in investing activities was $174.0 million compared to cash used investing activities of $35.5 million for the years ended December 31, 2025 and 2024, respectively. The Company had three business acquisitions for the year ended December 31, 2025, which used net cash of $39.3 million compared to no business acquisitions for the year ended December 31, 2024. Additions to property, equipment and software was $24.9 million for the year ended December 31, 2025 compared to $21.7 million in December 31, 2024. Net amount of $11.1 million was advanced for loans to ISOs and ISVs for the year ended December 31, 2025, compared to $3.4 million in 2024. The Company acquired intangible assets, unconsolidated equity investments and other short term investment of $98.7 million for the year ended December 31, 2025 compared to acquisition of intangible assets and an unconsolidated equity investment $10.5 million in December 31, 2024.
Cash Provided by Financing Activities
Net cash provided by financing activities was $426.2 million for the year ended December 31, 2025, compared to $147.6 million for the year ended December 31, 2024. The net cash provided by for the year ended December 31, 2025 included changes in the net obligations for funds held on the behalf of customers of $355.1 million, borrowings under the Second and Third Amendment to the 2024 Credit Agreement and the Residual Finance credit facility net of issues discount, principal repayments and payments of debt issuance and modification costs of $100.8 million, and proceeds for the exercise of stock options of $0.5 million. This was further offset by redemption of non-controlling interest in subsidiary of $7.0 million, $3.2 million of cash used for shares withheld for taxes, and $20.1 million of payment of contingent consideration for business combinations. For the year ended December 31, 2024, included changes in the net obligations for funds held on the behalf of
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Table of Contents
customers of $179.6 million, borrowings under the 2024 Credit Agreement (including the First Amendment) net of issue discounts of $945.1 million, and proceeds for the exercise of stock options of $1.8 million. This was offset by repayment of the principal of the 2021 Credit Agreement and debt issuance and modification costs related to the refinancing of $666.5 million, redemption of the redeemable senior preferred stock including dividends of $303.2 million, redemption of non-controlling interest in subsidiary of $2.1 million, $1.5 million of cash used for shares withheld for taxes, and $5.6 million of payment of contingent consideration for business combinations.
Long-Term Debt
For the year ended December 31, 2025, the Company had outstanding debt obligations, including the current portion and net of unamortized debt discount, of $1.06 billion, compared to $945.5 million for the year ended December 31, 2024, resulting in an increase of $109.9 million. The debt balance for the year ended December 31, 2025 consisted of funds outstanding under the 2024 term facility and Residual Finance credit facility, offset by $16.0 million of unamortized debt discounts and issuance costs. There were no funds outstanding under the revolving credit facility as of December 31, 2025 and 2024. Minimum amortization of the 2024 Credit Agreement term facility are equal quarterly installments in aggregate annual amounts equal to $10.4 million, with the balance paid upon maturity. Payment is due on maturity for the Residual Finance credit facility.
On May 16, 2024, the Company entered in to the 2024 Credit Agreement, which provided a $835.0 million term facility and a revolving credit facility of $100.0 million. The term facility was further increased by $115.0 million (First Amendment to the 2024 Credit Agreement) effective November 21, 2024. The outstanding borrowings will accrue using the SOFR rate plus an applicable margin per year subject to a SOFR floor of 0.50%. The term facility matures in May 2031 and the revolving credit facility expires in May 2029.
On July 31, 2025, the Company entered into the second amendment to the 2024 Credit agreement, which increased the principal balance of the term facility from $935.5 million to $1.00 billion, increased quarterly principal payments from $2.4 million to $2.5 million, extended the maturity date from May 2031 to July 2032 and decreased the margin rate from 4.75% to 3.75%. The amendment also increased the credit commitment under the revolving credit facility from $70.0 million to $100.0 million, extended the maturity date from May 2029 to July 2030 and decreased the margin rate from 4.25% to 3.50%.
On October 1, 2025, the Company entered into the third amendment to the 2024 Credit Agreement, which increased the principal balance of the term loan from $1.00 billion to $1.04 billion and increased quarterly principal payments from $2.5 million to $2.6 million. All other material terms of the 2024 Credit agreement remained unchanged. As of December 31, 2025, there are no principal payments due for the next 12 months due to a prepayment in the fourth quarter of 2025.
On August 18, 2025, a wholly owned subsidiary of the Company not restricted by the 2024 Credit Agreement entered into the Residual Finance credit facility which provides a delayed draw term loan facility with a total commitment of $50.0 million of which the Company has drawn $35.4 million. The agreement also provides an accordion feature to increase the commitment by an aggregate amount not to exceed $75.0 million such that the total commitment may equal, but not exceed, $125.0 million. The purpose of this credit facility is to fund certain residual purchases and loans to ISOs and ISVs. Outstanding borrowings under the Residual Finance credit facility accrue interest using a SOFR rate plus an applicable margin per year, equal to 6.25%, subject to a SOFR rate floor of 2.0% per year. Unused commitments are subject to an unused commitment fee on any undrawn amount equal to 1.0% per year of the unused portion.
The 2024 Credit Agreement and Residual Finance credit facility both contain representations and warranties, financial and collateral requirements, mandatory payment events, events of default and affirmative and negative covenants, including without limitation, covenants that restrict among other things, the ability to create liens, pay dividends or distribute assets from the loan parties to the Company, merge or consolidate, dispose of assets, incur additional indebtedness, make certain investments or acquisitions, enter into certain transactions (including with affiliates) and to enter into certain leases.
If the aggregate principal amount of outstanding revolving loans and letters of credit under the 2024 Credit Agreement exceeds 35% of the total revolving facility thereunder at quarter end, the loan parties are required to comply with certain restrictions on its Total Net Leverage Ratio, which is defined in the 2024 Credit Agreement as the ratio of consolidated total debt less unrestricted cash to consolidated adjusted EBITDA (as defined in the 2024 Credit Agreement). If applicable, the maximum permitted Total Net Leverage Ratio is: 1) 6.90:1.00 at each fiscal quarter ended September 30, 2025 through March 31, 2026;
39
Table of Contents
2) 6.40:1.00 at each fiscal quarter ended June 30, 2026 and each fiscal quarter thereafter. As of December 31, 2025, the Company was in compliance with the covenants in the 2024 Credit Agreement.
The Residual Finance credit facility requires Finance SPV to comply with certain restrictions including minimum liquidity of $2.0 million, minimum tangible net worth of $5.0 million, maximum default ratio of 2.5%, maximum delinquency ratio of 5.0%, and a minimum excess spread ratio of 1.00 to 1.00. As of December 31, 2025, Finance SPV was in compliance with the restrictions in the agreement.
Critical Accounting Estimates
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions about future events that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ significantly from those estimates. We believe that the following discussion addresses our most critical accounting estimates, which are those that are most important to the portrayal of our financial condition and results of operations and require management's most difficult, subjective, and complex judgments.
Income Taxes
We account for income taxes under the asset and liability method. Under this method, deferred tax assets and liabilities are determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using enacted tax rates and laws that are expected to be in effect when the differences are expected to be recovered or settled. Realization of deferred tax assets is dependent upon future taxable income. A valuation allowance is recognized if it is more likely than not that some portion or all of a deferred tax asset will not be realized based on the weight of available evidence, including expected future earnings.
We recognize an uncertain tax position in our financial statements when we conclude that a tax position is more likely than not to be sustained upon examination based solely on its technical merits. Only after a tax position passes the first step of recognition will measurement be required. Under the measurement step, the tax benefit is measured as the largest amount of benefit that is more likely than not to be realized upon effective settlement. This is determined on a cumulative probability basis. The full impact of any change in recognition or measurement is reflected in the period in which such change occurs. Interest and penalties related to income taxes are recognized in the provision for income taxes.
Goodwill and Long-lived Assets
We test goodwill for impairment for each of our reporting units on an annual basis on October 1 or when events occur, or circumstances indicate the fair value of a reporting unit may be below its carrying value. We perform the annual assessment using either the qualitative or quantitative method. The qualitative assessment considers industry and market considerations, overall financial performance and other relevant events and factors affecting the reporting units or the Company as a whole. The quantitative assessment considers both the market approach, which estimates fair value using market multiples of comparable companies and transaction multiples of recent transactions, and the income approach, which estimates fair value using a discounted cash flow utilizing forecasted projections discount rates based on the reporting unit’s weighted average cost of capital. Changes in these estimates and assumptions or a significant decrease in earnings could materially affect the fair value of goodwill and could result in a goodwill impairment charge.
The annual impairment assessment for goodwill does not change our requirements to assess goodwill on an interim date between scheduled annual testing dates if triggering events are present.
We review our long-lived assets for impairment whenever events or changes in circumstances indicate the carrying value of an asset may not be recoverable. For long-lived assets, except goodwill, an impairment loss is indicated when the undiscounted future cash flows estimated to be generated by the asset group are not sufficient to recover the unamortized balance of the asset group.
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Table of Contents
We amortize the cost of our acquired intangible assets over their estimated useful lives using either a straight-line or an accelerated method that most accurately reflects the estimated pattern in which the economic benefit of the respective asset is consumed.
Business Combinations and Asset Acquisitions
We allocate the purchase price of an acquired business to the assets acquired and liabilities assumed based on their estimated fair values. The excess of the purchase price over the fair value of the net assets acquired is recorded as goodwill. For acquisitions that include contingent consideration, we estimate the fair value of contingent consideration at the acquisition date. The estimated fair value of contingent consideration is updated in future periods based on information available at that time. Management uses all available information when estimating the fair values of the assets acquired, liabilities assumed and contingent consideration, and must apply judgment and make certain assumptions when making these estimates. The assumptions management uses when determining fair values include estimated future cash flows or income, market rate assumptions, actuarial assumptions and discount rate assumptions. We typically engage third-party valuation advisors to assist in estimating the fair values of acquired assets and assumed liabilities. Our estimates of fair value are based upon assumptions the Company believes to be reasonable, but that are inherently uncertain, and therefore, may not be realized. Accordingly, there can be no assurance that the estimates, assumptions and values reflected in the valuations will be realized, and actual results could differ materially.
We account for a transaction as an asset acquisition when substantially all of the fair value of the gross assets acquired is concentrated in a single identifiable asset or group of similar identifiable assets, or otherwise does not meet the definition of a business. Asset acquisition-related costs are capitalized as part of the asset or assets acquired.
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Interest rate risk
Our debt facilities under the 2024 Credit Agreement and the Residual Finance credit facility bear interest at either a base rate or a SOFR rate plus an applicable margin, each subject to a SOFR floor of 0.50% and 2.00%, respectively. As of December 31, 2025, outstanding borrowings were $1.02 billion under the 2024 Credit Agreement and $35.4 million under the Residual Finance credit facility. Ignoring the applicable SOFR floors, a hypothetical 1.00% increase or decrease in SOFR would increase or decrease cash interest expense by approximately $10.2 million under the 2024 Credit Agreement and $0.4 million under the Residual Finance credit facility. We do not currently hedge our exposure to interest rate risk.
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Item 8. Financial Statements and Supplementary Data
Index to Consolidated Financial Statements
Page
Reports of Independent Registered Public Accounting Firm
(PCAOB ID: 42)
43
Consolidated Balance Sheets as of December 31, 202
5
and December 31, 202
4
46
Consolidated Statements of Operations and Comprehensive Income (Loss) for the years ended December 31, 2025, 2024 and 2023
47
Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest for the years ended December 31, 2025, 2024 and 2023
48
Consolidated Statements of Cash Flows for the years ended December 31,
202
5
, 202
4
and 202
3
51
Notes to Consolidated Financial Statements
:
53
1. Nature of Business and Significant Accounting Policies
53
2. Acquisitions
66
3. Revenues
72
4. Settlement Assets and Obligations
73
5. Notes Receivable
75
6. Property, Equipment and Software
76
7. Goodwill and Other Intangible Assets
77
8. Leases
79
9. Accounts Payable and Accrued Expenses
81
10. Debt Obligations
81
1
1
. Income Taxes
84
12. Stockholders' Deficit
87
1
3
. Stock-based Compensation
88
1
4
. Employee Benefit Plans
91
15. Related Party Transactions
91
16. Commitments and Contingencies
92
17. Fair Value
94
18. Segment Information
95
19. Earnings (Loss) per Common Share
99
20. Subsequent Events
100
42
Table of Contents
Report of Independent Registered Public Accounting Firm
To the Stockholders and the Board of Directors of Priority Technology Holdings, Inc.
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of Priority Technology Holdings, Inc. (the Company) as of December 31, 2025 and 2024, the related consolidated statements of operations and comprehensive income (loss), changes in stockholders’ deficit and non-controlling interest and cash flows for each of the three years in the period ended December 31, 2025, and the related notes (collectively referred to as the “consolidated financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 2025 and 2024, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2025, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2025, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated March 10, 2026 expressed an unqualified opinion thereon.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.
Critical Audit Matter
The critical audit matter communicated below is a matter arising from the current period audit of the financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of the critical audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.
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Table of Contents
Earn-out Provisions Related to Current Year Business Combinations and Asset
Acquisitions
Description of the Matter
As outlined in Note 2 to the consolidated financial statements, the Company executed several acquisitions during the current year which included earn-out provisions as part of the consideration transferred. Two transactions involved more complex accounting judgments, specifically whether the transaction is a business combination or asset acquisition, and whether the earn-out represents compensation expense or contingent consideration.
The BOOM Commerce residual portfolio rights acquisition was accounted for under the acquisition method of accounting as an asset acquisition. As an asset acquisition, the earn-out provisions, not to exceed $17.0 million, are recognized only when payable or paid. The Dealer Merchant Services acquisition was accounted under the acquisition method of accounting as a business combination. The total purchase consideration included an earn-out provision with a maximum payout of $22.5 million, which was initially recorded at fair value of $17.1 million on the transaction date within Accounts Payable and Accrued Expenses, and Other Noncurrent Liabilities. The Company evaluated each transaction to determine if it qualified as an asset acquisition or a business combination, and further assessed whether the earn-out provisions awarded to employees who joined the Company should be classified as contingent consideration or as compensation expense.
Auditing the Company's accounting for the earnout provisions in these transactions was complex due to the judgments applied in the determination of whether the acquisition should be accounted for as business combination or asset acquisition and the judgments applied to determine whether the earn-out provision represented contingent consideration or compensation expense.
How We Addressed the Matter in Our Audit
We obtained an understanding, evaluated the design and tested the operating effectiveness of the internal controls over the Company’s determination as to whether the transactions meet the definition of a business combination or an asset acquisition, and the determination of the accounting for the earn out provision. This included testing controls related to the evaluation of the technical accounting conclusions supporting the recognition of these transactions.
To test the Company’s accounting conclusions as to whether the transactions should be accounted for as a business combination or an asset acquisition, and the accounting for the earn-out provisions, with the assistance of subject matter resources, our audit procedures included, among others, examining documents related to the acquisitions, including the purchase or asset agreements, reviewing management’s accounting memorandum and evaluating whether the judgments made by management were in accordance with applicable accounting standards. Additionally, we performed inquiries of senior management responsible for the acquisitions and assessed financial reporting considerations related to those discussions. We also tested the earn-out consideration for appropriate recognition and evaluated whether the disclosures were in accordance with applicable accounting standards.
/s/
Ernst & Young LLP
We have served as the Company’s auditor since 2020.
Atlanta, Georgia
March 10, 2026
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Table of Contents
Report of Independent Registered Public Accounting Firm
To the Stockholders and the Board of Directors of Priority Technology Holdings, Inc.
Opinion on Internal Control Over Financial Reporting
We have audited Priority Technology Holdings, Inc.’s internal control over financial reporting as of December 31, 2025, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Priority Technology Holdings, Inc. (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2025, based on the COSO criteria.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2025 and 2024, the related consolidated statements of operations and comprehensive income (loss), changes in stockholders’ deficit and non-controlling interest and cash flows for each of the three years in the period ended December 31, 2025, and the related notes and our report dated March 10, 2026 expressed an unqualified opinion thereon.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Report of Management on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the
risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
/s/ Ernst & Young LLP
Atlanta, Georgia
March 10, 2026
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Table of Contents
Priority Technology Holdings, Inc.
Consolidated Balance Sheets
(in thousands, except share data)
December 31, 2025
December 31, 2024
Assets
Current assets:
Cash and cash equivalents
$
77,192
$
58,600
Restricted cash
16,457
11,090
Accounts receivable, net of allowances of $
6,297
and $
3,045
, respectively
91,300
67,969
Prepaid expenses and other current assets
32,145
22,990
Current portion of notes receivable, net of allowances of $
0
and $
0
, respectively
2,062
3,638
Settlement assets
1,295,896
940,798
Total current assets
1,515,052
1,105,085
Notes receivable, less current portion
17,629
4,919
Property, equipment and software, net
58,636
52,477
Goodwill
416,641
376,091
Intangible assets, net
315,190
240,874
Deferred income taxes, net
46,350
24,697
Other noncurrent assets
29,306
22,717
Total assets
$
2,398,804
$
1,826,860
Liabilities, Stockholders' Deficit and Non-controlling interest
Current liabilities:
Accounts payable and accrued expenses
$
70,636
$
62,149
Accrued residual commissions
40,463
37,560
Customer deposits and advance payments
1,972
2,246
Current portion of long-term debt
—
9,503
Settlement obligations
1,297,263
940,213
Total current liabilities
1,410,334
1,051,671
Long-term debt, net of current portion, discounts and debt issuance costs
1,039,358
920,888
Other noncurrent liabilities
41,484
19,326
Total liabilities
2,491,176
1,991,885
Commitments and contingencies (
Note 16
)
Stockholders' deficit:
Preferred stock, $
0.001
par value per share;
100,000,000
shares authorized;
none
issued or outstanding at December 31, 2025 and December 31, 2024
—
—
Common Stock,$
0.001
par value per share;
1,000,000,000
shares authorized;
86,639,593
and
81,866,711
shares issued at December 31, 2025 and December 31, 2024, respectively; and
81,907,304
and
77,479,908
shares outstanding at December 31, 2025 and December 31, 2024, respectively.
82
77
Treasury stock at cost,
4,732,289
and
4,386,803
shares at December 31, 2025 and December 31, 2024, respectively
(
22,759
)
(
19,607
)
Additional paid-in capital
13,925
—
Accumulated other comprehensive income (loss)
(
210
)
(
176
)
Accumulated deficit
(
91,453
)
(
147,134
)
Total stockholders' deficit attributable to stockholders of Priority
(
100,415
)
(
166,840
)
Non-controlling interest in consolidated subsidiaries
8,043
1,815
Total stockholders' deficit
(
92,372
)
(
165,025
)
Total liabilities, stockholders' deficit and Non-controlling interest
$
2,398,804
$
1,826,860
See
Notes to Consolidated Financial Statements
46
Table of Contents
Priority Technology Holdings, Inc
.
Consolidated Statements of Operations and Comprehensive Income (Loss)
(in thousands, except per share amounts)
Years Ended December 31,
2025
2024
2023
Revenues
$
953,009
$
879,702
$
755,612
Operating expenses
Costs of services (excludes depreciation and amortization)
578,315
551,621
480,307
Salary and employee benefits
107,787
89,216
79,974
Depreciation and amortization
63,183
58,041
68,395
Selling, general and administrative
62,479
47,403
45,412
Total operating expenses
811,764
746,281
674,088
Operating income
141,245
133,421
81,524
Other expense
Interest expense
(
90,654
)
(
88,948
)
(
76,108
)
Debt extinguishment and modification costs
(
12,514
)
(
10,369
)
—
Other income, net
8,202
3,177
1,736
Total other expense, net
(
94,966
)
(
96,140
)
(
74,372
)
Income before income taxes
46,279
37,281
7,152
Income tax (benefit) expense
(
9,402
)
13,266
8,463
Net income (loss)
55,681
24,015
(
1,311
)
Less: Dividends, accretion, and related excise tax attributable to redeemable senior preferred stockholders
—
(
47,336
)
(
47,744
)
Less: Return on redeemable NCI in consolidated subsidiary
—
(
639
)
—
Net income (loss) attributable to common stockholders
55,681
(
23,960
)
(
49,055
)
Other comprehensive income (loss)
Foreign currency translation adjustments
(
34
)
(
147
)
(
29
)
Comprehensive income (loss)
$
55,647
$
(
24,107
)
$
(
49,084
)
Earnings (loss) per common share:
Basic
$
0.70
$
(
0.31
)
$
(
0.63
)
Diluted
$
0.68
$
(
0.31
)
$
(
0.63
)
Weighted-average common shares outstanding:
Basic
79,798
77,993
78,333
Diluted
81,468
77,993
78,333
See
Notes to Consolidated Financial Statements
47
Table of Contents
Priority Technology Holdings, Inc
.
Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest
(in thousands)
Common Stock
Treasury
Stock
APIC
AOCI
Accumulated
Deficit
Deficit Attributable to Stockholders
NCI
Total
Shares
$
Shares
$
January 1, 2023
76,044
$
76
2,341
$
(
11,559
)
$
9,650
$
—
$
(
102,208
)
$
(
104,041
)
$
1,255
$
(
102,786
)
Equity-classified stock-based compensation
—
—
—
—
6,480
—
—
6,480
—
6,480
Vesting of stock awards and ESPP purchases
1,204
1
—
—
182
—
—
183
—
183
Shares withheld for taxes
(
291
)
—
291
(
1,256
)
—
—
—
(
1,256
)
—
(
1,256
)
Dividends on redeemable senior preferred stock
—
—
—
—
(
44,404
)
—
—
(
44,404
)
—
(
44,404
)
Accretion of redeemable senior preferred stock
—
—
—
—
(
3,340
)
—
—
(
3,340
)
—
(
3,340
)
Adjustments to NCI
—
—
—
—
—
—
—
—
(
403
)
(
403
)
Issuance of profit interests/common equity in subsidiaries
—
—
—
—
—
—
—
—
802
802
Foreign currency translation adjustment
—
—
—
—
—
(
29
)
—
(
29
)
—
(
29
)
Reclassification of negative additional paid-in capital
—
—
—
—
31,432
—
(
31,432
)
—
—
—
Net loss
—
—
—
—
—
—
(
1,311
)
(
1,311
)
—
(
1,311
)
December 31, 2023
76,957
$
77
2,632
$
(
12,815
)
$
—
$
(
29
)
$
(
134,951
)
$
(
147,718
)
$
1,654
$
(
146,064
)
48
Table of Contents
Priority Technology Holdings, Inc
.
Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest
(in thousands)
Common Stock
Treasury
Stock
APIC
AOCI
Accumulated
Deficit
Deficit Attributable to Stockholders
NCI
Total
Shares
$
Shares
$
January 1, 2024
76,957
$
77
2,632
$
(
12,815
)
$
—
$
(
29
)
$
(
134,951
)
$
(
147,718
)
$
1,654
$
(
146,064
)
Equity-classified stock-based compensation
—
—
—
—
5,957
—
—
5,957
—
5,957
PHOT Share issuance
813
1
—
—
—
—
—
1
—
1
Exchange for PHOT redeemable NCI
(
1,428
)
(
2
)
1,428
(
5,255
)
—
—
—
(
5,257
)
—
(
5,257
)
Return of PHOT redeemable NCI
—
—
—
—
(
639
)
—
—
(
639
)
—
(
639
)
Redemption of PHOT redeemable NCI, net of tax
—
—
—
—
3,734
—
—
3,734
—
3,734
Vesting of stock awards and ESPP purchases
1,197
1
—
—
238
—
—
239
—
239
Shares withheld for taxes
(
326
)
—
326
(
1,537
)
—
—
—
(
1,537
)
—
(
1,537
)
Exercise of stock options
267
—
—
—
1,848
—
—
1,848
—
1,848
Dividends on redeemable senior preferred stock
—
—
—
—
(
27,678
)
—
—
(
27,678
)
—
(
27,678
)
Accretion of redeemable senior preferred stock
—
—
—
—
(
16,920
)
—
—
(
16,920
)
—
(
16,920
)
Excise tax on repurchase of redeemable senior preferred stock
—
—
—
—
—
—
(
2,738
)
(
2,738
)
—
(
2,738
)
Adjustment to NCI
—
—
—
—
—
—
—
—
161
161
Foreign currency translation adjustment
—
—
—
—
—
(
147
)
—
(
147
)
—
(
147
)
Reclassification of negative additional paid-in capital
—
—
—
—
33,460
—
(
33,460
)
—
—
—
Net income
—
—
—
—
—
—
24,015
24,015
—
24,015
December 31, 2024
77,480
$
77
4,386
$
(
19,607
)
$
—
$
(
176
)
$
(
147,134
)
$
(
166,840
)
$
1,815
$
(
165,025
)
49
Table of Contents
Priority Technology Holdings, Inc
.
Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest
(in thousands)
Common Stock
Treasury
Stock
APIC
AOCI
Accumulated
Deficit
Deficit Attributable to Stockholders
NCI
Total
Shares
$
Shares
$
January 1, 2025
77,480
$
77
4,386
$
(
19,607
)
$
—
$
(
176
)
$
(
147,134
)
$
(
166,840
)
$
1,815
$
(
165,025
)
Equity-classified stock-based compensation
—
—
—
—
5,953
—
—
5,953
—
5,953
Vesting of stock awards and ESPP purchases
1,135
1
—
—
396
—
—
397
—
397
Shares withheld for taxes
(
346
)
—
346
(
3,152
)
—
—
—
(
3,152
)
—
(
3,152
)
Exercise of stock options
67
—
—
—
467
—
—
467
—
467
Exercise of warrants
1,804
2
—
—
(
2
)
—
—
—
—
—
Shares issued as part of Boom asset purchase
1,767
2
—
—
13,459
—
—
13,461
—
13,461
Purchase of NCI
—
—
—
—
(
6,348
)
—
—
(
6,348
)
(
669
)
(
7,017
)
Issuance of NCI as part of DMS acquisition
—
—
—
—
—
—
—
—
6,562
6,562
Issuance of profit interests in subsidiaries
—
—
—
—
—
—
—
—
335
335
Foreign currency translation adjustment
—
—
—
—
—
(
34
)
—
(
34
)
—
(
34
)
Net income
—
—
—
—
—
—
55,681
55,681
—
55,681
December 31, 2025
81,907
$
82
4,732
$
(
22,759
)
$
13,925
$
(
210
)
$
(
91,453
)
$
(
100,415
)
$
8,043
$
(
92,372
)
See
Notes to Consolidated Financial Statements
50
Table of Contents
Priority Technology Holdings, Inc
.
Consolidated Statements of Cash Flows
(in thousands)
Years Ended December 31,
2025
2024
2023
Cash flows from operating activities:
Net income (loss)
$
55,681
$
24,015
$
(
1,311
)
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:
Depreciation and amortization of assets
63,183
58,041
68,395
Stock-based compensation, ESPP, and incentive units compensation
10,807
6,118
6,769
Amortization of debt issuance costs and discounts
1,798
2,736
3,849
Debt extinguishment and modification costs
12,514
10,369
—
Deferred income tax benefit
(
12,153
)
(
2,194
)
(
6,086
)
Change in deferred consideration liability
2,692
2,839
(
1,639
)
Other non-cash items, net
(
293
)
(
147
)
(
3,924
)
Bargain purchase gain
(
3,989
)
—
—
Change in operating assets and liabilities:
Accounts receivable
(
21,863
)
(
9,387
)
24,471
Prepaid expenses and other current assets
(
84
)
(
6,062
)
(
936
)
Income taxes receivable
(
8,554
)
(
3,633
)
(
273
)
Notes receivable
—
—
(
912
)
Accounts payable and accrued expenses
5,743
4,535
(
2,954
)
Accrued residuals commissions
2,903
5,027
(
264
)
Customer deposits and advance payments
(
319
)
(
1,688
)
1,102
Other assets, net
(
4,449
)
(
6,214
)
(
6,763
)
Other liabilities, net
(
3,612
)
1,254
1,732
Net cash provided by operating activities
100,005
85,609
81,256
Cash flows from investing activities:
Acquisitions of businesses, net of cash acquired
(
39,301
)
—
(
28,222
)
Additions to property, equipment and software
(
24,926
)
(
21,693
)
(
21,256
)
Notes receivable, net (see
Note 5
)
(
11,134
)
(
3,361
)
376
Acquisition of assets
(
69,462
)
(
5,667
)
(
6,646
)
Other investing activities
(
29,218
)
(
4,825
)
—
Net cash used in investing activities
(
174,041
)
(
35,546
)
(
55,748
)
Cash flows from financing activities:
Proceeds from issuance of long-term debt, net of issue discount
1,066,607
945,126
49,750
Debt issuance and modification costs paid
(
4,826
)
(
7,680
)
(
1,220
)
Repayments of long-term debt
(
960,985
)
(
658,835
)
(
6,328
)
Borrowings under revolving credit facility
—
—
44,000
Repayments of borrowings under revolving credit facility
—
—
(
56,500
)
Redemption of senior preferred stock
—
(
225,000
)
—
Redemption of accumulated dividend on redeemable preferred stock
—
(
54,557
)
—
Redemption of redeemable non-controlling interest in subsidiary
(
7,017
)
(
2,130
)
—
Shares withheld for taxes
(
3,152
)
(
1,538
)
(
1,256
)
Dividends paid to redeemable senior preferred stockholders
—
(
23,646
)
(
24,718
)
Proceeds from the exercise of stock options
467
1,816
—
Settlement obligations, net
355,127
179,614
211,077
Payment of contingent/deferred consideration
(
20,051
)
(
5,592
)
(
4,700
)
51
Table of Contents
Priority Technology Holdings, Inc
.
Consolidated Statements of Cash Flows
(in thousands)
Years Ended December 31,
2025
2024
2023
Net cash provided by financing activities
426,170
147,578
210,105
Net change in cash and cash equivalents, and restricted cash:
Net increase in cash and cash equivalents, and restricted cash
352,134
197,641
235,613
Cash and cash equivalents, and restricted cash at beginning of period
993,864
796,223
560,610
Cash and cash equivalents, and restricted cash equivalents at end of period
$
1,345,998
$
993,864
$
796,223
Reconciliation of cash and cash equivalents, and restricted cash:
Cash and cash equivalents
$
77,192
$
58,600
$
39,604
Restricted cash
16,457
11,090
11,923
Cash and cash equivalents included in settlement assets (restricted in nature, see
Note 4
)
1,252,349
924,174
744,696
Total cash and cash equivalents, and restricted cash
$
1,345,998
$
993,864
$
796,223
Supplemental cash flow information:
Cash paid for interest
$
85,817
$
82,280
$
75,859
Cash paid for income taxes, net of refunds
$
10,588
$
19,200
$
12,917
Non-cash investing and financing activities:
Addition of contingent/deferred consideration liabilities
$
28,134
$
—
$
8,419
Deferred consideration accrual
$
2,692
$
2,839
$
5,951
Net non-cash change in lease liability
$
1,091
$
1,549
$
1,520
Measurement period adjustment to purchase price
$
(
663
)
$
12
$
111
Acquisition of intangible asset
$
(
1,680
)
$
(
4,031
)
$
—
Cash portion of dividend payable and ticking fee for redeemable senior preferred stock
(1)
$
—
$
—
$
(
7,027
)
Issuance of NCI
$
6,562
$
—
$
184
Issuance of Common Stock in asset acquisition
$
13,461
$
—
$
—
Liability incurred in asset acquisition
$
4,000
$
—
$
—
Adjustment to value of profit interest unit
$
—
$
—
$
(
404
)
(1)
The dividend payable for year ended December 31, 2023, was paid on January 2, 2024.
See
Notes to Consolidated Financial Statements
52
Table of Contents
Priority Technology Holdings, Inc.
Notes to Consolidated Financial Statements
1.
Nature of Business and Significant Accounting Policies
The Business
Priority is a payments and banking fintech purpose-built to collect, store, lend and send money. Our connected commerce engine combines full-service merchant acquiring for accounts receivable, complete automated payables tools for bill payment, and sophisticated treasury management solutions. These combine to accelerate cash flow and optimize working capital for our customers.
The Company provides its services through the following reportable segments:
•
Merchant Solutions
: Provides full-service acquiring and payment-enabled solutions for B2C transactions, leveraging Priority's proprietary software platform, distributed through ISO, direct sales and vertically focused ISV channels.
•
Payables
: Provides market-leading AP automation solutions to corporations, software partners and industry leading FIs (including Citibank, Visa and Mastercard) in addition to improving cash flows by providing instant access to working capital.
•
Treasury Solutions
: Provides embedded finance and BaaS solutions to customers to modernize legacy platforms and accelerate software partners' strategies to monetize payments.
For additional information about our reportable segments, see
Note 18. Segment Information
.
To provide many of its services, the Company enters into agreements with payment processors which in turn, have agreements with multiple card associations. These card associations comprise an alliance aligned with insured FIs ("member banks") that work in conjunction with various local, state, territory and federal government agencies to make the rules and guidelines regarding the use and acceptance of credit and the card associations. The Company has multiple sponsorship bank agreements and is itself a registered ISO with Visa. The Company is also a registered member service provider with Mastercard. The Company's sponsorship agreements allow the capture and processing of electronic data in a format to allow such data to flow through networks for clearing and fund settlement of merchant transactions. The Company also offers money transmission services in
forty six
U.S. states, the District of Columbia and
two
U.S. territories.
Basis of Presentation and Consolidation
The accompanying Consolidated Financial Statements include the accounts of the Company and its majority-owned subsidiaries. The Company generally utilizes the equity method of accounting when it has an ownership interest of between 20% and 50% in an entity, provided the Company is able to exercise significant influence over the investee's operations. All material intercompany balances and transactions have been eliminated in consolidation.
NCI represents the equity interest not owned by the Company and are recorded for consolidated entities in which the Company owns less than 100% of the interests. Changes in the Company's ownership interest while the Company retains its controlling interest are accounted for as equity transactions, and upon loss of control, retained ownership interests are remeasured at fair value, with any gain or loss recognized in earnings. There was no income or loss attributable to NCI in accordance with the applicable operating agreements for any years presented.
Certain amounts from prior periods have been reclassified to conform to the current period’s presentation. The effect of these reclassifications on our company’s previously reported consolidated financial statements was not material.
Use of Estimates
The preparation of Consolidated Financial Statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at
53
Table of Contents
the date of the Consolidated Financial Statements and the reported amounts of revenues and expenses during the reported period. Actual results could materially differ from those estimates.
Significant Accounting Policies
Revenue Recognition
The Company applies the five-step model to assess its contracts with customers. At contract inception, the Company assesses the services and goods promised in its contracts with customers and identifies the performance obligation for each promise to transfer a distinct good or service to the customer. The Company recognizes revenue when it satisfies a performance obligation by transferring a service or good to the customer in an amount to which the Company expects to be entitled (i.e., transaction price) allocated to the distinct services or goods.
The Company has elected the permitted practical expedient that allows it to use the portfolio approach for many of its contracts since this approach's impact on the financial statements, when applied to a group of contracts (or performance obligations) with similar characteristics, is not materially different from the impact of applying the revenue standard on an individual contract basis. Under the portfolio practical expedient, collectability is still assessed at the individual contract level when determining if a contract exists. The Company has elected to exclude any contracts with an original duration of one year or less and any variable consideration that meets specified criteria from its disclosure of the aggregate amount of the transaction price allocated to unsatisfied performance.
In delivering payment services to the customer, the Company also provides a limited license agreement to the customer for the use of one or more of the Company's proprietary cloud-based software applications. The Company grants a right to use its software applications only when the customer has contracted with the Company to receive related payment services. When combined with the underlying payment services, the license and the payment services provided to the customer are a single stand-ready obligation and the Company's performance obligation is defined by each time increment, rather than by the underlying activities, (quantity and timing of which is not determinable),
satisfied over time based on days elapsed.
In order to provide our payment services, we obtain authorization for the transaction and request funds settlement from the card issuing financial institution through the payment network. When third parties are involved in the transfer of services or goods to the customer, the Company considers the nature of each specific promised service or good and applies judgment to determine whether the Company controls the service or good before it is transferred to the customer or whether the Company is acting as an agent of the third party or principal to the customer. To determine whether the Company controls the service or good, it assesses indicators including: 1) which party is primarily responsible for fulfillment; 2) which party has discretion in determining pricing for the service or good; and 3) other considerations deemed to be applicable to the specific situation. Based on our assessment of these indicators, we have concluded that the promise to our customers to provide payment services is distinct from the services provided by the card issuing FIs, sponsor banks, and payment networks in connection with payment transactions. We do not have the ability to direct the use of and obtain substantially all of the benefits of the services provided by the card issuing FIs, sponsor bank fees, and payment networks before those services are transferred to our customer, and on that basis, we do not control those services prior to being transferred to our customer. As a result, we present our revenues net of the interchange fees retained by the card issuing FIs and the fees charged by the payment networks except for our Plastiq (Payables segment) business where the Company is considered a merchant of record and therefore, revenue is presented on gross basis.
Merchant Solutions
–
The Company's Merchant Solutions segment enables the Company's customers to accept card, electronic and digital-based payments at the point of sale by providing a suite of services including authorization, settlement and funding, customer support and help-desk functions, chargeback resolution, payment security, consolidated billing and statements, and online reporting. The Company also earns revenue and commissions from resale of electronic POS equipment and certain subscription coupons.
Typically, revenues generated from these transactions are based on a variable percentage of the dollar amount of each transaction, and in some instances, additional fees (e.g., statement fees, annual fees and monthly minimum fees, fees for handling chargebacks, gateway fees and fees for other miscellaneous services) are charged for each transaction. The Company's sponsoring banks collect the gross merchant discount from the card holder's issuing bank, pay the interchange fees and
54
Table of Contents
assessments to the payment networks and credit card associations, retain their fees, and pay to the Company the net amount which represents the Company's revenue. Additionally, in certain cases, the Company directly bills to its customers at the month end and records the revenue on a net basis.
Payables
–
The Company's Payables segment enables the Company's customers to automate their accounts payable and other commercial payments functions with the Company's payment services that utilize physical and virtual payment cards as well as ACH transactions. The Company also provides cost-plus-fee turn-key business process outsourcing and assists commercial customers with programs that are designed to increase acceptance of Electronic Payments. Revenues are generally earned on a per-transaction basis and are recognized by the Company over time, net of certain third-party costs for interchange fees, assessments to the payment networks, credit card associations fees, sponsor bank fees and rebates to customers.
The Company's payables management platform (Plastiq) helps businesses improve cash flow with instant access to working capital, while automating and enabling control over all aspects of accounts receivable and payable. For these transactions, the Company acts as a merchant of record, therefore, considered as the principal and accordingly presents its revenue on a gross basis. The Company also offers volume rebates as an incentive to increase business and customer engagement. These rebates are presented as net of revenue.
Treasury Solutions
–
The Company's Treasury Solutions segment uses payment-adjacent technologies to facilitate the acceptance of Electronic Payments from customers.
Revenue from the Treasury Solutions segment consists of the following:
•
Enrollment fees
: The enrollment fees are charged for services provided in connection with initial setup (i.e. data verification and review of underlying documents) and is recognized as revenue at the time of the receipt of a fully executed enrollment application, completion of the customer account setup, and the constructive receipt of the applicable non-refundable fee.
•
Subscription fees
: The Company recognizes monthly subscription fees as recurring maintenance fees each month during the term of the client's enrollment. Revenue from transaction-based fees is recognized over time upon constructive receipt of transaction fees for payments to creditors issued via ACH payments, paper checks or wire transfers. These fees are transferred to the Company from the customer account balances, which may be maintained by the Company in money transmission license trust accounts or by partner banks.
•
Interest revenue
: Interest revenue is derived from certain customer balances maintained in interest bearing accounts with select partner banks and recognized when earned.
•
CRM and consulting fees
: CRM license fees are recognized on a monthly basis and consulting fees are recognized over time when services are performed.
A substantial portion of this segment's revenues are earned as an agent of a third party, and therefore this earned revenue is reported as a net amount within revenue.
Interest income
Interest income generated by the Company's ordinary activities (i.e. from reserves and customer deposits) are presented within outsourced services and other services revenue. See
Note 3. Revenues
.
Interest income is recognized using the effective interest rate method, which is based upon the respective interest rates and the average daily asset balance.
Interest income from the Company's surplus cash balances, notes receivable and other investments are included within other income. Interest on notes receivable is recognized on a monthly basis and is included in other income, net.
55
Table of Contents
Transaction Price Allocated to Future Performance Obligations
ASC 606 requires disclosure of the aggregate amount of the transaction price allocated to unsatisfied performance obligations. However, as allowed by ASC 606, the Company has elected to exclude from this disclosure any contracts with an original duration of one year or less and any variable consideration that meets specified criteria. As described above, the Company's most significant performance obligations consist of variable consideration under a stand-ready series of distinct days of service. Such variable consideration meets the specified criteria for the disclosure exclusion. Therefore, the majority of the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied is variable consideration that is not required for this disclosure. The aggregate fixed consideration portion of customer contracts with an initial contract duration greater than one year is not material.
Cost of Services (excludes depreciation and amortization)
Costs of merchant card fees primarily consist of residual payments to agents and ISOs and other third-party costs directly attributable to payment processing. The residual payments represent commissions paid to agents and ISOs based upon a percentage of the net revenues generated from merchant transactions.
Costs of outsourced services and other revenue consist of the cost of equipment (point of sale terminals) sold, and third-party fees and commissions related to the Company's ACH processing activities. For the years ended December 31, 2024 and 2023, this also included salaries directly related to outsourced services revenue.
Cost of services for Passport includes bank partner fees for account issuance, maintenance, ledgering, settlement, and transaction‑based ACH, wire, and similar activity. It also includes technology platform fees and reseller commissions. Cost of services for CFTPay includes third‑party processing fees such as ACH origination charges, wire fees, and other settlement‑related banking costs. It also includes check printing, handling, and shipping fees for creditor disbursements.
For the Plastiq business, the Company acts as merchant of record and therefore transaction processing costs, including interchange fees, are presented as costs of services.
Contracts with Customers and Contract Costs
The Company accrues and pays commission expense based on variable merchant payment volumes and for certain customer service and other services provided by its ISOs. Since commission expenses are accrued and paid to ISOs on a monthly basis after the merchant enters into a new or renewed contract, these are not deemed to be a cost to acquire a new contract but they are reported within costs of services on our Consolidated Statements of Operations and Comprehensive Income (Loss). The ISO is typically an independent contractor or agent of the Company.
A contract with a customer creates a legal right and obligation. As the Company performs under customer contracts, its right to consideration that is unconditional is considered to be accounts receivable. If the Company's right to consideration for such performance is contingent upon a future event or satisfaction of additional performance obligations, the amount of revenues recognized in excess of the amount billed to the customer is recognized as a contract asset. Contract liabilities represent consideration received from customers in excess of revenues recognized. Material contract assets and liabilities are presented net at the individual contract level in the Consolidated Balance Sheets and are classified as current or noncurrent based on the nature of the underlying contractual rights and obligations.
Contract Acquisition Costs
The Company pays certain bonuses to its ISOs for boarding incremental merchants which the Company expects to obtain benefit from in future periods. These bonuses are recorded as contract acquisition costs and are amortized over
three
or
five years
. Net contract acquisition costs were $
6.4
million and $
8.7
million at December 31, 2025 and December 31, 2024, respectively. Amortization expense for contract acquisition costs for the years ended December 31, 2025 and December 31,
56
Table of Contents
2024 was $
2.4
million and $
2.0
million, respectively. Amortization expense for contact acquisition costs for the year ended December 31, 2023, was $
1.0
million.
Cash and Cash Equivalents and Restricted Cash
Cash and cash equivalents includes highly liquid instruments with an original maturity of three months or less, and cash owned by the Company that is held in financial institutions. Restricted cash is held by the Company in financial institutions for the purpose of in-process customer settlements, reserves held per contract terms or minimum cash balance required to be maintained at the unrestricted subsidiary of the Company as per the terms of the Residual Finance credit facility.
Accounts Receivable, net
Accounts receivable includes amounts due from sponsor banks, agents, merchants, and other card networks and are stated net of allowance for current period credit losses for any uncollectible amounts. These balances are typically paid within 30 days following the end of each month.
Inventory
Inventory consists primarily of POS terminals which is carried at the lower of cost or net realizable value. Cost is equal to the purchase price and other expenses incurred with acquiring the inventory and is valued using the weighted average cost method. The carrying amount is reduced when items are determined to be obsolete/expired.
For the years ended December 31, 2025 and 2024, the Company had a write-off for obsolete inventory for $
0.2
million and $
3.5
million, respectively.
As of December 31, 2025 and 2024, the Company’s inventory totaled $
14.5
million and $
7.7
million, respectively, of which $
5.3
million and $
7.1
million, respectively, represented inventory in transit. As of December 31, 2025 , $
8.1
million is recorded in prepaid and other current assets and $
6.4
million is recorded in other noncurrent assets on the Company's Consolidated Balance Sheets. As of December 31, 2024, $
7.7
million is recorded in prepaid and other current assets on the Company's Consolidated Balance Sheets.
Notes Receivable
Notes receivable are primarily comprised of notes receivable from ISOs and ISVs under the terms of the agreements the Company preserves the right to hold back residual payments due to the ISOs and ISVs and to apply such residuals against future payments due to the Company. Notes receivable are recorded at the unpaid principal balance.
Allowance for Expected Losses
The Company utilizes a combination of aging and loss-rate methodologies to develop an estimate of current expected credit losses based on the nature and risks associated with the underlying asset pool. A broad range of factors are considered during the estimation of the allowance including historical losses, adjustments for current conditions and future trends. The Company may also utilize a mix of qualitative and quantitative risk factors within its estimation.
As of December 31, 2025 and December 31, 2024, there was
no
allowance for expected loss on notes receivable. See
Note 5. Notes Receivable
. As of December 31, 2025 and December 31, 2024, the allowance for expected losses on settlement assets was $
7.1
million and $
7.9
million, respectively. See
Note 4. Settlement Assets and Obligations
.
A reconciliation of the beginning and ending amount of allowance for expected losses for Trade Receivables and Settlement Assets is as follows for the year ended December 31, 2025:
(in thousands)
Trade Receivables
Settlement Assets
Balance at January 1, 2025
$
(
3,045
)
$
(
7,936
)
Charge-offs (recoveries), net
1,146
8,741
Provision
(
2,889
)
(
9,383
)
Reclassification
(
1,509
)
1,509
Balance at December 31, 2025
$
(
6,297
)
$
(
7,069
)
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The Company has elected not to measure expected losses for accrued interest on notes receivable but instead recognize losses for accrued interest within the period losses are incurred.
Customer Deposits and Advance Payments
The Company may receive cash payments from certain customers and vendors that require future performance obligations by the Company. Amounts associated with obligations expected to be satisfied within one year are reported in customer deposits and advance payments on the Company's Consolidated Balance Sheets and amounts associated with obligations expected to be satisfied after one year are reported as a component of other noncurrent liabilities on the Company's Consolidated Balance Sheets. These payments are subsequently recognized in the Company's Consolidated Statements of Operations and Comprehensive Income (Loss) when the Company satisfies the performance obligations required to retain and earn these deposits and advance payments.
A vendor may make an upfront payment to the Company to offset costs that the Company incurs to integrate the vendor into the Company's operations. These upfront payments are deferred by the Company and are subsequently amortized against expense in its Consolidated Statements of Operations and Comprehensive Income (Loss) as the related costs are incurred by the Company in accordance with the agreement with the vendor.
Investments
During the year ended December 31, 2025 and 2024, the Company made investments in equity securities and other permissible investments, carried at the cost of $
8.6
million and $
4.8
million, within other noncurrent assets on the Company's Consolidated Balance Sheets.
The fair value of the securities are not readily determinable. Accordingly, the Company has elected to apply the measurement alternative in accordance with ASC 321
, Investments-Equity Securities
, under which such investments are measured at cost, less any impairment. Investments in unconsolidated entities are evaluated for impairment when events and circumstances indicate that the carrying value of the investment has been impaired beyond a temporary period of time.
Property and Equipment
Property and equipment are stated at cost, except for property and equipment acquired in a business combination, which is recorded at fair value at the time of the transaction. Depreciation is primarily calculated using the straight-line method over the estimated useful lives of the assets.
Expenditures for repairs and maintenance which do not extend the useful life of the respective assets are charged to expense as incurred. Expenditures that increase the value or productive capacity of assets are capitalized. At the time of retirements, sales or other dispositions of property and equipment, the original cost and related accumulated depreciation are removed from the respective accounts and the gains or losses are presented as a component of income or loss from operations.
Property, equipment and software
Estimated Useful Life
Furniture and fixtures
5
-
10
years
Equipment
3
-
15
years
Computer software
2
-
5
years
Leasehold improvements
3
-
10
years
See
Note 6. Property, Equipment and Software
.
Costs Incurred to Develop Software for Internal Use
Costs incurred to develop or obtain internal-use software and implementation costs are accounted for in accordance with ASC 350-40,
Internal-Use Software
. The Company uses an agile development methodology in which feature-by-feature updates are made to its software. The costs incurred in the preliminary stages of development are expensed as incurred. Once an application has reached the development stage, internal and external costs incurred to develop internal-use software are capitalized and amortized using the straight-line method over the estimated useful life of the software, which generally range from
two
to
five
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years
. Maintenance costs including those in the post-implementation stages, are typically expensed as incurred, unless such costs relate to substantial upgrades and enhancements to the software that result in added functionality, in which case such costs are capitalized and amortized using the straight-line method over the estimated useful life of the software.
Software development costs may become impaired in situations where development efforts are abandoned due to the viability of the planned project becoming doubtful or due to technological obsolescence of the planned software product.
There were
no
impairment charges associated with internal-use software for the years ended December 31, 2025, 2024 and 2023.
For the years ended December 31, 2025, 2024 and 2023, the Company capitalized software development costs of $
19.7
million, $
26.1
million and $
21.3
million, respectively. As of December 31, 2025 and 2024, capitalized software development costs, net of accumulated amortization, totaled $
51.2
million and $
48.1
million, respectively, and are included in property, equipment and software, net on the Consolidated Balance Sheets.
Amortization expense for capitalized software development costs for the years ended December 31, 2025, 2024 and 2023 was $
16.5
million, $
11.8
million and $
9.4
million, respectively, and are included in depreciation and amortization on the Consolidated Statements of Operations and Comprehensive Income (Loss).
Intangible Assets
Intangible assets acquired as asset acquisitions are initially recorded at cost and at fair value when acquired in connection with a business combination. The carrying value of an intangible asset acquired in an asset acquisition may subsequently be increased for contingent consideration when due to the seller and such amounts are payable. All of the Company's intangible assets, except goodwill and money transmission licenses, have finite lives and are subject to amortization. Intangible assets consist of acquired merchant portfolios, customer relationships, ISO and referral partner relationships, residual buyouts, trade names, technology, non-compete agreements and money transmission licenses.
Intangible Asset
Nature
Estimated Useful Life
ISO and Referral Partner Relationships
Acquired relationships with ISOs and referral partners
11
–
25
years
Residual Buyouts
Surrender of rights to receive commissions by ISOs
3
–
9
years
Customer Relationships
Acquired customer relationships
2
–
10
years
Merchant Portfolios
Acquired rights to a portfolio of merchants
5
–
10
years
Technology
Acquired proprietary software and website domains
6
–
10
years
Trade Names and Non-compete Agreements
Acquired trade names and non-compete agreements
3
–
10
years
Money Transmission Licenses
Acquired licenses to collect, store, lend and send money in
forty six
U.S. states, the District of Columbia and
two
U.S. territories.
indefinite
The Company may occasionally elect to buy out all or a portion of an ISO's rights to receive future commission payments related to certain merchants. Amounts paid to the ISO for these residual buyouts are capitalized and amortized over the useful life on a straight-line basis under the accounting guidance for intangible assets and included in intangible assets, net on our Consolidated Balance Sheets.
Impairment of Long-lived Assets
The Company periodically reviews its long-lived assets for impairment to determine if events or changes in circumstances indicate the carrying value of an asset may not be recoverable. For long-lived assets, except goodwill and indefinite-lived intangibles, an impairment loss is indicated when the undiscounted future cash flows estimated to be generated by the asset group are not sufficient to recover the carrying value of the asset group. If indicated, the loss is measured as the excess of carrying value over the asset groups' fair value, as determined based on discounted future cash flows. The Company concluded there were no indications of impairment for the years ended December 31, 2025, 2024 and 2023.
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Goodwill and Indefinite-lived Intangibles
The Company tests goodwill and indefinite-lived intangibles for impairment annually on October 1
st
, or when events occur or circumstances indicate the fair value of a reporting unit is below its carrying value. The test for impairment may be a qualitative or a quantitative analysis depending on the facts and circumstances associated with the reporting unit. Reporting units are reevaluated annually or when events occur such as a reorganization of our operating segments or business reasons resulting in material changes to how reporting units are organized and managed. If the fair value of a reporting unit is less than its carrying value, an impairment loss is recorded to the extent that implied fair value of the indefinite-lived intangibles or goodwill within the reporting unit is less than its carrying value.
See
Note 7. Goodwill and Other Intangible Assets
for further information.
Leases
The Company evaluates lease and service arrangements at lease inception to determine if the arrangement is a lease or contains a lease. Lease arrangements are evaluated at their commencement date to determine classification as operating or finance. Operating leases are reported as part of other noncurrent assets, accounts payable and accrued expenses and other noncurrent liabilities on the Company's Consolidated Balance Sheets. Finance leases, if applicable, are reported as part of property, equipment and software, net, and debt on the Company's Consolidated Balance Sheets. Leases with a term of twelve months or less ("short-term leases") are not included on the Company's Balance Sheets. The Company does not separate lease and non-lease components. Certain estimates and assumptions are made when determining the value of ROU Assets and the related liabilities, including when establishing the lease term and discount rates and variable lease payments (e.g., rent escalations tied to changes in the Producer Price Index). The lease term for all of the Company's leases includes the non-cancelable period of the lease adjusted for any renewal or termination options the Company is reasonably certain to exercise. The lease payment stream includes any rent escalation that is required under certain lease agreements. The Company's leases generally do not provide an implicit rate of interest, nor is it readily determinable by the Company, and as such the Company uses its incremental borrowing rate in determining the discounted value of the lease payments. Lease expense and depreciation expense, if applicable, are recognized on a straight-line basis over the term of the lease.
Settlement Assets and Obligations
Settlement assets and obligations recognized on the Company's Consolidated Balance Sheets represent intermediary balances arising in the Company's settlement process for merchants and other customers.
See
Note 4. Settlement Assets and Obligations
.
Debt Issuance and Modification Costs
Eligible debt issuance costs associated with the Company's credit facilities are deferred and amortized to interest expense over the term of the related debt using the effective interest method. Debt issuance costs associated with Company's term debt are presented on the Company's Consolidated Balance Sheets as a direct reduction in the carrying value of the associated debt liability.
Restructuring Costs
In the year ending December 31, 2023, the Company's Management approved a plan to restructure the business of its wholly owned subsidiary, PayRight. PayRight's business activity included advancing funds to customers, which did not generate the desired financial results due to changes in the economic environment, particularly the cost of capital. The restructuring plan included termination of the advancing business effective June 30, 2024. The Company included costs related to this restructuring within
selling, general and administrative operating expenses and depreciation and amortization
within its Consolidated Statement of Operations and Comprehensive Income (Loss) for the year ended December 31, 2023.
The costs include allowance for certain advances whose recoverability was impacted by the restructuring of $
3.5
million and $
0.3
million for accelerated depreciation and amortization of assets of the restructured business.
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Acquisitions
Business Combinations and Asset Acquisitions
Upon acquisition of a company, the Company determines if the transaction is a business combination, which is accounted for under the acquisition method of accounting. Under this method, the assets acquired and liabilities assumed are recognized at their fair values on the acquisition date. Goodwill represents the excess of the purchase price over the fair value of the net assets acquired. The fair values of the assets acquired and liabilities assumed, including earn-out provisions assumed, are determined based upon the valuation of the acquired business and involves making significant estimates and assumptions based on facts and circumstances that existed as of the acquisition date. The Company assesses earn-out provisions granted to employees who joined the Company upon the effective date of the acquisition for whether the earn-out represents contingent consideration, deferred consideration, or compensation expense depending on, among others, whether a requisite service period exists. The Company uses a measurement period following the acquisition date to gather information that existed as of the acquisition date that is needed to determine the fair value of the assets acquired and liabilities assumed. The measurement period ends once all information is obtained, but no later than one year from the acquisition date.
The Company accounts for a transaction as an asset acquisition when substantially all of the fair value of the gross assets acquired is concentrated in a single identifiable asset or group of similar identifiable assets, or otherwise does not meet the definition of a business. Asset acquisition-related costs are capitalized as part of the asset or assets acquired.
Deferred Consideration
The deferred considerations related to acquisitions are recorded at the fair value on the date of the acquisition and accreted to their redemption value through interest expense. Amounts due within 12 months under the terms of the agreement are classified as current within the Consolidated Balance Sheets.
Contingent Consideration
Contingent consideration related to the Company's business combinations are estimated based on the present value of a weighted payout probability at the measurement date using a Monte Carlo simulation model. This valuation falls within Level 3 in the fair value hierarchy. A change in inputs in the valuation techniques used might result in a significantly higher or lower fair value than what is reported. The current portion of contingent consideration is included in accounts payable and accrued expenses on the Company's Consolidated Balance Sheets and the noncurrent portion of contingent consideration is included in other noncurrent liabilities on the Company's Consolidated Balance Sheets.
For asset acquisitions that do not meet the definition of a business, the portion of the unpaid purchase price that is contingent on future activities is not recorded by the Company on the date of acquisition, but when it is payable or paid.
Non-controlling Interest
Occasionally, the Company issues common equity and non-voting incentive units within its subsidiaries. The Company is the majority owner of these subsidiaries and, therefore, the common equity and incentive units are deemed to be NCI. NCI is valued based on the events and methodologies including the acquisition-date fair value or the option pricing method.
To estimate the initial fair value of the incentive units, the Company utilizes future cash flow scenarios with focus on those cash flow scenarios which could result in future distributions to the NCI. In subsequent periods, income or loss will be attributed to
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an NCI based on the hypothetical liquidation at book value method utilizing the terms of the operating agreement between the Company and the NCI.
As the majority owner, the Company has call rights on the incentive units issued to the NCI. These call rights can only be executed under certain circumstances and execution is always optional at the Company's discretion. The call rights do not meet the definition of a free-standing financial instrument or derivative; thus no separate accounting is required for these call rights.
Residual Commissions
Residual commissions consist of amounts due to ISOs and ISVs and independent sales agents based on a percentage of the net revenues generated from the Company's merchant customers referred by the respective ISO, ISV and independent sales agent. Percentages vary based on the program type and transaction volume of each merchant.
Residual commission expenses were $
457.5
million, $
426.6
million and $
415.1
million, respectively, for the years ended December 31, 2025, 2024 and 2023, and are included in costs of services in the accompanying Consolidated Statements of Operations and Comprehensive Income (Loss).
ISO Deposit and Loss Reserve
ISOs may partner with the Company in an exclusive partner program in which ISOs are given negotiated pricing in exchange for bearing the risk of loss. Through the arrangement, the Company accepts deposits on behalf of the ISO and a reserve account is established by the Company.
All amounts maintained by the Company are included in the accompanying Consolidated Balance Sheets as other noncurrent liabilities, which are directly offset by restricted cash accounts owned by the Company of $
5.6
million and $
5.2
million as of December 31, 2025 and 2024, respectively.
Stock-based Compensation
The Company recognizes the cost resulting from all stock-based payment transactions in the financial statements at grant date fair value. Stock-based compensation expense is recognized over the requisite service period and is reflected in salary and employee benefits expense on the Company's Consolidated Statements of Operations and Comprehensive Income (Loss). Awards generally vest over
three
or
four years
and may not vest evenly over the vesting period. The effects of forfeitures are recognized as they occur. All shares issued from option exercises or vesting of PSU and RSU awards are original issuance shares and any shares withheld for taxes are repurchased by the Company.
The Company measures a liability award under a stock-based compensation payment arrangement based on the award's fair value remeasured at each reporting date until the date of settlement. Compensation cost for each period until settlement is based on the change (or a portion of the change, depending on the percentage of the requisite service that has been rendered at the reporting date) in the fair value of the instrument for each reporting period.
Stock Options
Under the Company's 2018 Plan, the Company determines the fair value of stock options using the Black-Scholes option pricing model, which requires the use of the following subjective assumptions:
Expected volatility
–
Measure of the amount by which a stock price has fluctuated or is expected to fluctuate. In 2018, when the Company's outstanding stock options were granted, there was a relatively short amount of time that the Company's Common Stock (Nasdaq: PRTH) were traded on a public market, the Company utilized volatility data for the Common Stock of a peer group of comparable public companies. An increase in the expected volatility would increase the fair value of the stock option and related compensation expense.
Risk-free interest rate
–
U.S. Treasury rate for a stripped-principal treasury note as of the grant date having a term equal to the expected term of the stock option. An increase in the risk-free interest rate will increase the fair value of the stock option and related compensation expense.
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Expected term
–
Period of time over which the stock options granted are expected to remain outstanding. In 2018, when the Company's outstanding stock options were granted, the Company lacked sufficient exercise information for its stock option plan since it was a newly public company. Accordingly, the Company used a method permitted by the SEC whereby the expected term was estimated to be the mid-point between the vesting dates and the expiration dates of the stock option grants. An increase in the expected term will increase the fair value of the stock option and the related compensation expense.
Dividend yield
–
The Company uses an amount of
zero
as the Company has paid no cash or stock dividends and does not anticipate doing so in the foreseeable future. An increase in the dividend yield will decrease the fair value of the stock option and the related compensation expenses.
If a participant terminates employment with the Company, vested options may be exercised for a short period of time while unvested options are forfeited. However, in any event, a stock option will expire
ten years
from the date of the grant.
Service-based restricted stock awards
The fair value of time-based restricted stock awards is determined based on the quoted closing price of the Company's Common Stock on the business day prior to the grant date and is recognized as compensation expense over the vesting term of the awards.
Performance-based restricted stock awards
The Company accounts for its performance-based restricted stock awards based on the quoted closing price of the Company's Common Stock on the business day prior to the grant date, adjusted for any market-based vesting criteria, and records stock-based compensation expense over the vesting term of the awards based on the probability that the performance criteria will be achieved. The performance goals may be work-related goals for the individual recipient and/or based on certain corporate performance goals. The Company reassesses the probability of vesting at each reporting period and prospectively adjusts stock-based compensation expense based on its probability assessment. Additionally, if performance goals are set or reset on an annual basis, compensation cost is recognized in any reporting period only for performance-based restricted stock awards in which the performance goals have been established and communicated to the award recipient.
Non-voting Incentive Units
The Company issued non-voting incentive units to certain employees and partners in
seven
subsidiaries. These non-voting incentive units were determined to be equity and are accounted for under ASC 718
Stock Compensation.
The non-voting incentive units are either fully vested when granted, or vest according to the service period and/or performance measure noted in the grant agreement. As the non-voting incentive units are vested, they are recognized as NCI to the Company, who is the majority owner of the subsidiaries.
Employee Stock Purchase Program
The 2021 Employee Stock Purchase plan authorizes the issuance of shares of the Company’s Common Stock pursuant to purchase rights granted to employees. The fair value of purchase rights issued under the Employee Stock purchase Plan is estimated using the Black-Scholes option pricing model. The model requires management to make a number of assumptions, including the fair value of the Company’s Common Stock, expected volatility, expected term, risk-free interest rate, and expected dividends. The Company records the resulting compensation expense in the Consolidated Statements of Operations and Comprehensive Income (Loss) over each three-month offering period.
See
Note 13. Stock-based Compensation
.
Repurchased Stock
Pursuant to the provisions of ASC 505-30,
Treasury Stock
, the Company has elected to apply the cost method when accounting for treasury stock resulting from the repurchase of its Common Stock. Under the cost method, the gross cost of the shares reacquired is charged to a contra equity account, treasury stock. The equity accounts that were originally credited for the original share issuance, Common Stock and additional paid-in capital, remain intact. See
Note 12. Stockholders' Deficit
.
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If the treasury shares are ever reissued in the future, proceeds in excess of repurchased cost will be credited to additional paid-in capital. Any deficiency will be charged to retained earnings (accumulated deficit), unless additional paid-in capital from previous treasury stock transactions exists, in which case the deficiency will be charged to that account, with any excess charged to retained earnings (accumulated deficit). If treasury stock is reissued in the future, a cost flow assumption (e.g., FIFO, LIFO or specific identification) will be adopted to compute excesses and deficiencies upon subsequent share reissuance.
Earnings (Loss) per Share
Basic EPS is computed by dividing net income (loss) available to Common Stockholders by the weighted-average number of shares of Common Stock outstanding during the period, excluding the effects of any potentially dilutive securities. Diluted EPS gives effect to the potential dilution, if any, that could occur if securities or other contracts to issue Common Stock were exercised or converted into Common Stock, using either the treasury stock method or if-converted method, where appropriate. Diluted EPS excludes potential shares of Common Stock if their effect is anti-dilutive. If there is a net loss in any period, basic and diluted EPS are computed in the same manner.
See
Note 12. Stockholders' Deficit
.
Income Taxes
The Company accounts for income taxes under the asset and liability method. Under this method, deferred tax assets and liabilities are determined based on differences between financial reporting and tax bases of assets and liabilities and are measured using enacted tax rates and laws that are expected to be in effect when the differences are expected to be recovered or settled. Realization of deferred tax assets is dependent upon future taxable income. A valuation allowance is recognized if it is more likely than not that some portion or all of a deferred tax asset will not be realized based on the weight of available evidence, including expected future earnings.
The Financial Accounting Standards Board, or FASB, Staff has provided additional guidance to address the accounting for the effects of the provisions related to the taxation of Global Intangible Low-Tax Income noting that companies should make an accounting policy election to recognize deferred taxes for temporary basis differences expected to reverse in future years or to include the tax expense in the year it is incurred. The Company has made a policy election to recognize such taxes as current period expenses when incurred.
The Company recognizes an uncertain tax position in its financial statements when it concludes that a tax position is more likely than not to be sustained upon examination based solely on its technical merits. Only after a tax position passes the first step of recognition will measurement be required. Under the measurement step, the tax benefit is measured as the largest amount of benefit that is more likely than not to be realized upon effective settlement. This is determined on a cumulative probability basis. The full impact of any change in recognition or measurement is reflected in the period in which such change occurs. The Company recognized interest and penalties associated with uncertain tax positions as a component of income tax expense.
See
Note 11. Income Taxes.
Fair Value Measurements
The Company measures certain assets and liabilities at fair value. Fair value is defined as the exchange price that would be received for an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants at the measurement date. The Company uses a three-level fair value hierarchy to prioritize the inputs used to measure fair value and maximizes the use of observable inputs and minimizes the use of unobservable inputs. The three levels of inputs used to measure fair value are as follows:
Level 1 – Quoted market prices in active markets for identical assets or liabilities as of the reporting date.
Level 2 – Observable market-based inputs or unobservable inputs that are corroborated by market data.
Level 3 – Unobservable inputs that are not corroborated by market data.
The fair values of the Company's merchant portfolios, assets and liabilities acquired in mergers and business combinations, and contingent consideration are primarily based on Level 3 inputs and are generally estimated based upon valuation techniques that
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include discounted cash flow analysis based on cash flow projections or Monte Carlo simulations and, for years beyond the projection period, estimates based on assumed growth rates. Assumptions are also made regarding appropriate discount rates, perpetual growth rates, and capital expenditures, among others. In certain circumstances, the discounted cash flow analysis or Monte Carlo simulation is corroborated by a market-based approach that utilizes comparable company public trading values and, where available, values observed in public market transactions.
The carrying values of accounts and notes receivable, accounts payable and accrued expenses, long-term debt, restricted cash and cash and cash equivalents, including settlement assets and the associated deposit liabilities, approximate their fair values due to either the short-term nature of such instruments or the fact that the interest rate of the debt is based upon current market rates. See
Note 17. Fair Value.
Foreign Currency
The Company's reporting currency is the U.S. dollar. The functional currency of the Indian subsidiaries of the Company is Indian Rupee (i.e. local currency of Republic of India). The functional currency of the Canadian subsidiaries of the Company is the Canadian Dollar. Accordingly, assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the current exchange rate on the last day of the reporting period. Revenues and expenses are translated using the average exchange rate in effect during the reporting period. Translation adjustments are reported as a component of accumulated other comprehensive income (loss).
Concentration of Risk
A substantial portion of the Company's revenues and receivables are attributable to merchants. For the years ended December 31, 2025, 2024 and 2023, no individual merchant customer accounted for 10% or more of the Company's consolidated revenues. Most of the Company's merchant customers were referred to the Company by an ISO or other reseller partners. If the Company's agreement with an ISO allows the ISO to have merchant portability rights, the ISO can move the underlying merchant relationships to another merchant acquirer upon notice to the Company and completion of a "wind down" period. For the years ended December 31, 2025, 2024 and 2023, merchants referred by one ISO organization with merchant portability rights generated revenue within the Company's Merchant Solutions reportable segment that represented approximately
5
%,
6
% and
15
%, respectively, of the Company's consolidated revenues.
As of December 31, 2025, the Company's settlement assets balance of $
1.3
billion includes cash and cash equivalents of $
1.3
billion related to customer account balances which are maintained in FDIC insured accounts with certain FIs. See
Note 4. Settlement Assets and Obligations
.
A majority of the Company's cash and restricted cash (including subscriber account balances) is held in certain FIs, substantially all of which is in excess of FDIC limits. On at least an annual basis, the Company reviews qualitative and quantitative factors including earnings (with emphasis on return on equity and net interest margin), capitalization (with emphasis on Tier 1 and Capital ratios), asset quality (emphasis on Net charge-offs ratios), and liquidity, evaluating the performance of these FIs with their peers. The Company may shift funds as a response to risks noted and to optimize returns and costs
.
The Company does not believe it is exposed to any significant credit risk from these transactions.
Recently Adopted Accounting Standards
Profit Interest ASU 2024-01
In March 2024, the FASB issued ASU 2024-01,
Profit Interest and Similar Awards
("ASU 2024-01"), to improve GAAP by adding an illustrative example to demonstrate how an entity should apply the scope in paragraph 718-10-15-3 to determine whether profit interest and similar awards should be accounted for in accordance with Topic 718, Compensation- Stock
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Compensation. This guidance is effective for annual and interim periods beginning after December 15, 2024. Adoption of this standard did not have any significant impact on results of operations, financial position or cash flows.
Income Taxes ASU 2023-09
In December 2023, the FASB issued ASU 2023-09,
Income Taxes (Topic 740): Improvements to Income Tax Disclosures
to enhance income tax disclosures primarily related to the effective tax rate reconciliation and income taxes paid disclosures. This guidance requires disclosure of specific categories in the effective tax rate reconciliation and additional information on reconciling items meeting a quantitative threshold. In addition, the amended guidance requires disaggregating income taxes paid (net of refunds received) by federal, state, and foreign taxes. It also requires disaggregating individual jurisdictions in which income taxes paid (net of refunds received) are above a quantitative threshold. The amended guidance is effective for annual periods beginning after December 15, 2024. We adopted this guidance prospectively for the annual period ending December 31, 2025. For additional information, see
Note 11. Income Taxes
. Adoption of this standard did not have any significant impact on results of operations, financial position or cash flows.
Recently Issued Accounting Standards Pending Adoption
Disaggregation of Income Statement Expenses ASU 2024-03
In November 2024, the FASB issued ASU 2024-03,
Income Statement-Reporting Comprehensive Income-Expense Disaggregation Disclosures (Subtopic 220-40)
("ASU 2024-03") requiring additional disaggregated disclosures in the notes to financial statements for certain categories of expenses that are included on the face of the income statement. The ASU is effective for fiscal years beginning after December 15, 2026 and interim periods beginning after December 15, 2027. Early adoption is permitted. The Company will adopt this guidance for the year ended December 31, 2026. This guidance is expected to only impact the disclosures with no impact on the results of operations, financial position or cash flows.
Accounting for Internal-Use Software ASU 2025-06
In September 2025, the FASB issued ASU 2025-06,
Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40)
("ASU 2025-06") for targeted improvements to the accounting for internal-use software. The amendment updates guidance to consider different methods of software development, updating the requirements for capitalization of software costs. This ASU is effective for annual reporting periods beginning after December 15, 2027, with early adoption permitted. The Company is currently evaluating the impact this ASU will have on its consolidated financial statements.
2.
Acquisitions
Payslate
On January 21, 2025, Priority’s wholly owned subsidiary, Priority Canada Acquisition Company, Inc. (the "acquiring entity"), acquired
100
% of the equity interest in Payslate Inc. (Canada), and its subsidiary Rentmoola Payment Solutions Ltd (United Kingdom) (jointly referred as "Letus business"). The Letus business is engaged in processing of rent payments for property management companies in the United States and Canada. The acquisition will provide synergy opportunities to the Company's Treasury Solutions rent payment business and expand Priority's services in Canada. The acquisition was accounted for under the acquisition method of accounting in accordance with ASC 805,
Business Combinations
. The total purchase consideration was $
8.8
million, consisting of $
4.4
million in cash consideration funded by the Company’s cash flows net of cash acquired, deferred consideration of $
4.3
million and contingent consideration of $
0.1
million.
The deferred consideration of $
4.3
million was recorded at the fair value on the acquisition date. The deferred consideration will be paid monthly equal to
40
% of gross profit under the agreement and total payments will not exceed $
6.5
million. Any amount remaining but unpaid will be paid in full by January 21, 2030. The Company will accrete interest expense on the deferred consideration throughout the period, which was $
0.5
million for the twelve months ended December 31, 2025. As of
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December 31, 2025, total deferred consideration was $
4.7
million, $
1.1
million included in accounts payable and accrued expenses and $
3.6
million included in noncurrent liabilities on the Consolidated Balance Sheets.
Results for the Letus business since the acquisition are included within the Treasury Solutions segment, which includes $
1.0
million in revenue and a net loss of $
1.0
million for the twelve months ended December 31, 2025.
The purchase price allocation is set forth in the table below:
(in thousands)
Consideration:
Cash
(1)
$
4,627
Deferred consideration
(2)
4,282
Contingent consideration
(3)
104
Less: cash acquired
(
175
)
Total purchase consideration, net of cash acquired
$
8,838
Recognized amounts of assets acquired and liabilities assumed
(4)
:
Accounts receivable
$
149
Prepaid expenses
229
Property, equipment and software
8
Goodwill
6,070
Intangible assets:
Customer relationships
1,555
Trademarks
480
Technology
706
Accounts payable and accrued expenses
(
359
)
Total purchase consideration
$
8,838
(1)
Cash at closing net of working capital adjustments.
(2)
The fair value of the deferred consideration was determined utilizing a Monte Carlo simulation. The payments were calculated based on the path for the simulated metrics and the contractual terms of the deferred consideration payments and were discounted to present value at a rate reflecting a risk associated with the payoffs. The fair value was estimated to be the average present value of the deferred consideration payments over all iterations of the simulation.
(3)
The contingent consideration represents the fair value of the share of net operating loss carryforwards owed to the seller in the future.
(4)
Includes deferred tax asset of $
3.8
million which has a full valuation allowance.
Goodwill of $
6.1
million arising from the acquisition primarily consists of the expected synergies and other benefits from combining operations. There was
no
goodwill deductible for income tax purposes. The goodwill was
100
% allocated to the Company's Treasury Solutions reportable segment.
The Company incurred $
0.5
million in acquisition related costs, which primarily consisted of consulting, legal and accounting and valuation expenses. These expenses were recorded in selling, general and administrative expenses in the Company's Consolidated Statements of Operations and Comprehensive Income (Loss). Based on the purchase consideration and pre-acquisition operating results, this business combination did not meet the materiality requirements for pro forma disclosures.
Sila
On August 26, 2025, Priority's wholly owned subsidiary, Priority Tech Ventures, LLC (the "acquiring entity"), through its merger subsidiary, acquired all outstanding shares, including all voting interests, in Sila Inc. ("the "Sila business" or "Sila"). Sila is a payment platform that enables ACH transfers, instant settlement, digital wallets and built-in compliance through a simple application programming interface. Technology acquired in this transaction will supplement Priority's current Treasury
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Solutions reportable segment. The acquisition was accounted for under the acquisition method of accounting in accordance with ASC 805
Business Combinations
. The total purchase consideration was $
7.2
million, consisting of $
3.4
million in cash consideration funded by the Company's cash flows net of cash acquired, and contingent consideration of $
3.8
million for contractual earn-outs and additional contingent consideration. Earn-outs will be paid as a percentage of gross profit when certain thresholds are met and additional contingent considerations will be paid based on utilization of the seller's carryforward tax losses. The purchase price is considered preliminary pending finalization of working capital adjustments.
The contingent consideration for the contractual earn-outs was recorded at the fair value of $
3.9
million on the acquisition date. The contingent consideration will be paid quarterly subject to terms and conditions noted within the agreement over a period of
seven years
and total payments will not exceed $
17.0
million. As of December 31, 2025, total contingent consideration of $
3.9
million is recorded in noncurrent liabilities on the Consolidated Balance Sheets.
Results for the Sila business since the acquisition are included within the Treasury Solutions reportable segment, which includes $
0.3
million in revenue and a net loss of $
0.6
million for the twelve months ended December 31, 2025.
The preliminary purchase price allocation is set forth in the table below:
(in thousands)
Consideration:
Cash
(1)(4)
$
3,449
Contingent consideration
(2)(4)
3,881
Less: cash acquired
(
100
)
Total purchase consideration, net of cash acquired
$
7,230
Recognized amounts of assets acquired and liabilities assumed:
Accounts receivable
(4)
$
68
Prepaid expenses
(4)
346
Other noncurrent assets
(3)(4)
9,522
Intangible assets:
Trademarks
(4)
772
Technology
(4)
943
Accounts payable and accrued expenses
(4)
(
386
)
Customer deposits
(
46
)
Fair value of net assets acquired
$
11,219
Estimated bargain purchase gain
(4)
$
3,989
(1)
Cash at closing net of working capital adjustments.
(2)
The fair value of the contingent consideration was determined utilizing a Monte Carlo simulation. The payments were calculated based on the path for the simulated metrics and the contractual terms of the contingent consideration payments and were discounted to present value at a rate reflecting a risk associated with the payoffs. The fair value was estimated to be the average present value of the contingent consideration payments over all iterations of the simulation. The contingent consideration represents the fair value of the contractual earn-outs and the share of net operating loss carryforwards owed to the seller in the future.
(3)
Includes a deferred tax asset of $
9.5
million.
(4)
During the fourth quarter of 2025, the Company recorded measurement period adjustments due to additional information received that existed on the acquisition date.
The fair value of acquired assets and assumed liabilities exceeded the consideration paid, resulting in a bargain purchase gain. The Company reviewed its acquisition accounting methods, confirmed all assets and liabilities were properly identified, and ensured measurements reflected all consideration as of the closing date. The gain was primarily due to recognizing a deferred tax asset recorded in accordance with ASC 740 related to Sila's historical net operating losses. The estimated bargain purchase
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gain is recorded in
other income, net
, in the Consolidated Statements of Operations and Comprehensive Income (Loss) for twelve months ended December 31, 2025.
The Company incurred $
0.2
million in acquisition legal expenses for the acquisition, which were recorded in selling, general and administrative expenses in the Company's Consolidated Statements of Operations and Comprehensive Income (Loss). Based on the purchase consideration and pre-acquisition operating results, this business combination did not meet the materiality requirements for pro forma disclosures.
DMS
On October 1, 2025, Priority's subsidiary, Priority DMS, LLC, ("the Acquiring Entity") entered into the asset purchase and contribution agreement with DMSJV, LLC ("DMS"), to acquire substantially all of the assets of DMS, including all voting interests. DMS provides credit card processing solutions to automotive dealerships via marketing and selling card and ACH processing services and ancillary services including POS systems, payment gateways, payment processing and authorization, clearing, and settlement for credit card, debit and ACH transactions, which will supplement the Company's Merchant Solutions reportable segment. The acquisition was accounted for under the acquisition method of accounting in accordance with ASC 805
Business Combinations
. The total purchase consideration was $
57.9
million, consisting of $
31.5
million in cash consideration funded by the Company's term loan facility, deferred consideration of $
2.8
million, contingent consideration of $
17.1
million for contractual earn-outs and $
6.6
million in non-voting subsidiary shares issued to the sellers. Earn-outs will be paid as a percentage of gross profit when certain thresholds are met. The purchase price is considered preliminary pending finalization of working capital adjustments.
The contingent consideration for the contractual earn-outs was recorded at the fair value of $
17.1
million on the acquisition date. The contingent consideration will be paid when an initial cumulative threshold for gross profit is met, subject to terms and conditions noted within the agreement, over a period of at least
four years
and total payments will not exceed $
22.5
million. As of December 31, 2025, total contingent consideration of $
17.1
million is recorded in noncurrent liabilities on the Consolidated Balance Sheets.
Results for the DMS since the acquisition are included within the Merchant Solutions reportable segment, which includes $
2.8
million in revenue and a net loss of $
0.3
million for the twelve months ended December 31, 2025.
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The preliminary purchase price allocation is set forth in the table below:
(in thousands)
Consideration:
Cash
$
31,500
Contingent consideration
(2)
17,066
Common equity of the Acquiring Entity
(3)
6,562
Deferred consideration
(1)
2,801
Total purchase consideration, net of cash acquired
$
57,929
Recognized amounts of assets acquired and liabilities assumed:
Accounts receivable
$
11
Inventory
145
Other noncurrent assets
7
Goodwill
34,159
Intangible assets:
Customer relationships
17,187
Trademarks
3,222
Technology
3,277
Accounts payable and accrued expenses
(
79
)
Total purchase consideration
$
57,929
(1)
The deferred consideration represents the fair value of the amount to be remitted upon direction of the seller no later than
four years
from the acquisition date.
(2)
The fair value of the contingent consideration was determined utilizing a Monte Carlo simulation. The payments were calculated based on the path for the simulated metrics and the contractual terms of the deferred consideration payments and were discounted to present value at a rate reflecting a risk associated with the payoffs. The fair value was estimated to be the average present value of the contingent consideration payments over all iterations of the simulation.
(3)
The fair value determination for the Class B units utilized an option pricing model. The seller may request to convert
50
% of the Class B Units to shares in the Company no later than five years from the acquisition date.
Goodwill of $
34.2
million arising from the acquisition primarily consists of the expected synergies and other benefits from combining operations. There was
no
goodwill deductible for income tax purposes. The goodwill was
100
% allocated to the Company's Merchant Solutions reportable segment.
The Company incurred $
0.2
million in acquisition related costs, which primarily consisted of consulting, legal and accounting and valuation expenses. These expenses were recorded in selling, general and administrative expenses in the Company's Consolidated Statements of Operations and Comprehensive Income (Loss). Based on the purchase consideration and pre-acquisition operating results, this business combination did not meet the materiality requirements for pro forma disclosures.
Other Acquisitions
Boom Commerce
On August 18, 2025, Priority Boom, LLC, a subsidiary of Priority, completed its acquisition of certain residual portfolio rights for a purchase price of $
73.5
million in cash, $
13.5
million in Common shares of Priority and earn-out payments not to exceed $
17.0
million based on meeting certain thresholds over a
three-year
period from the date of acquisition. The transaction did not meet the definition of a business; therefore, it was accounted for as an asset acquisition under which the cost of the acquisition
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was allocated to the acquired assets based on relative fair values. As an asset acquisition, additional purchase price (in the form of earn-outs) is accounted for when payment to the seller becomes payable and is added to the carrying value of the asset.
Acquisitions occurred in prior years
Plastiq Acquisition
On May 23, 2023, Plastiq, Powered by Priority, LLC (the "Acquiring Entity"), a subsidiary of Priority, entered into a stalking horse equity and asset purchase agreement with Plastiq, Inc. and certain of its affiliates ("Plastiq") to acquire substantially all of the assets of Plastiq, including the equity interest in Plastiq Canada, Inc. Plastiq is a buyer funded Payables platform offering bill pay and instant access to working capital to its customers and will complement the Company's existing supplier-funded Payables business. On May 24, 2023, Plastiq filed voluntary petitions for relief under Chapter 11 of Title 11 of the United States Code in the United States Bankruptcy Court for the District of Delaware.
The purchase was completed on July 31, 2023 for a total purchase consideration of approximately $
37.0
million. The total purchase consideration included $
28.5
million in cash and the remaining consideration is in the nature of deferred or contingent consideration and certain equity interest in the Acquiring Entity. The cash consideration for the purchase was funded by borrowings from the Company's revolving credit facility.
The acquisition was accounted for as a business combination using the acquisition method of accounting, under which the acquired assets and assumed liabilities were recognized at their fair values as of July 31, 2023, with the excess of the fair value of consideration transferred over the fair value of the net assets acquired recognized as goodwill. The fair values of the acquired assets and assumed liabilities as of July 31, 2023 were estimated by management using the discounted cash flow method and other factors specific to certain assets and liabilities.
The final purchase price allocation is set forth in the table below:
(in thousands)
Consideration:
Cash
$
28,500
Contingent consideration payments
(1)
8,419
Common equity of the Acquiring Entity
330
Less: cash and restricted cash acquired
(
278
)
Total purchase consideration, net of cash and restricted cash acquired
$
36,971
Recognized amounts of assets acquired and liabilities assumed:
Accounts receivable
$
831
Prepaid expenses
490
Settlement assets
8,277
Equipment, net
47
Goodwill
(3)
7,240
Intangible assets
(2)
30,460
Accounts payable and accrued expenses
(
1,881
)
Customer deposits
(
214
)
Settlement obligations
(
8,279
)
Total purchase consideration
$
36,971
(1)
The fair value of the contingent consideration payments issued was determined utilizing a Monte Carlo simulation. The contingent consideration payments were calculated based on the path for the simulated metrics and the contractual terms of the contingent consideration payments and were discounted to present value at a rate reflecting the risk associated with the payoffs. The fair value was estimated to be the average present value of the contingent consideration payments over all iterations of the simulation.
(2)
The intangible assets acquired consist of $
13.0
million for customer relationships, $
7.0
million for referral partner relationships, $
6.5
million for technology and $
3.9
million for trade name.
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(3)
During the first and second quarters of 2024, the Company recorded immaterial measurement period adjustments due to a pre-acquisition tax accrual and security deposit which resulted in an adjustment to goodwill, accounts payable and accrued expenses, and prepaid expenses. The goodwill was
100
% allocated to the Company's Payables reportable segment.
3.
Revenues
Disaggregation of Revenues
The following table presents a disaggregation of our consolidated revenues by type:
Years Ended December 31,
(in thousands)
2025
2024
2023
Revenue Type:
Merchant card fees
$
710,915
$
670,411
$
595,205
Money transmission services
159,169
130,123
98,137
Outsourced services and other services
70,708
67,018
49,600
Equipment
12,217
12,150
12,670
Total revenues
(1)(2)
$
953,009
$
879,702
$
755,612
(1)
Includes contracts with an original duration of one year or less and variable consideration under a stand-ready series of distinct days of service. The aggregate fixed consideration portion of customer contracts with an initial contract duration greater than one year is not material.
(2)
Approximately $
58.4
million, $
52.3
million and $
33.4
million, of interest income for the years ended December 31, 2025, 2024 and 2023, respectively, is included in outsourced services and other services revenue in the table above.
The following
table presents a disaggregation of our consolidated revenues by segment:
Year Ended December 31, 2025
(in thousands)
Merchant Card Fees
Money Transmission Services
Outsourced and Other Services
Equipment
Total
Segment
Merchant Solutions
$
625,232
$
—
$
4,620
$
12,217
$
642,069
Payables
84,984
—
15,888
—
100,872
Treasury Solutions
5,142
159,169
51,468
—
215,779
Eliminations
(
4,443
)
—
(
1,268
)
—
(
5,711
)
Total revenues
$
710,915
$
159,169
$
70,708
$
12,217
$
953,009
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Year Ended December 31, 2024
(in thousands)
Merchant Card Fees
Money Transmission Services
Outsourced and Other Services
Equipment
Total
Segment
Merchant Solutions
$
595,104
$
—
$
6,293
$
12,150
$
613,547
Payables
75,822
—
13,281
—
89,103
Treasury Solutions
1,989
130,123
48,336
—
180,448
Eliminations
(
2,504
)
—
(
892
)
—
(
3,396
)
Total revenues
$
670,411
$
130,123
$
67,018
$
12,150
$
879,702
Year Ended December 31, 2023
(in thousands)
Merchant Card Fees
Money Transmission Services
Outsourced and Other Services
Equipment
Total
Segment
Merchant Solutions
$
564,356
$
—
$
6,225
$
12,670
$
583,251
Payables
31,114
—
10,042
—
41,156
Treasury Solutions
410
98,142
33,634
—
132,186
Eliminations
(
675
)
(
5
)
(
301
)
—
(
981
)
Total revenues
$
595,205
$
98,137
$
49,600
$
12,670
$
755,612
Deferred revenues were not material for the years ended December 31, 2025, 2024 and 2023.
Contract Assets and Contract Liabilities
Material contract assets and liabilities are presented net at the individual contract level in the Consolidated Balance Sheets and are classified as current or noncurrent based on the nature of the underlying contractual rights and obligations.
Contract liabilities were $
0.9
million, $
0.2
million and $
0.6
million as of December 31, 2025, 2024, and 2023, respectively. Substantially all of these balances are recognized as revenue within
12
months.
Contract assets were not material for any period presented.
Impairment losses recognized on receivables or contract assets arising from the Company's contracts with customers were $
1.1
million, $
6.2
million and $
0.5
million for the years ended December 31, 2025, 2024 and 2023,respectively.
4.
Settlement Assets and Obligations
Settlement assets and obligations include, 1) funds due from merchants arising from settlement of funds for sales and credits between card issuers and merchants 2) card settlement funds due from networks due to timing and its related obligations, and 3) Customer/Subscriber account balances and related obligations resulting from licensed money transmitter services.
Card settlements due from merchants, net
The Merchant Solution services of the Company include settlement of funds for sales and credits between card issuers, card networks and merchants. The standards of the card networks require possession of funds during the settlement process by a member bank which controls the clearing transactions. Since settlement funds are required to be in the possession of a member bank until merchants are funded, these funds are not assets of the Company, and the associated obligations are not liabilities of the Company. Therefore, neither is recognized in the Company's Consolidated Balance Sheets.
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Exception items that the Company is still attempting to collect from the merchants through the funds settlement process or merchant reserves are recognized as settlement assets in the Company's Consolidated Balance Sheets, with an offsetting reserve for those amounts the Company estimates it will not be able to recover. Exception items that the Company has deemed uncollectible are recorded as merchant losses, a component of cost of revenue in the Company's Consolidated Statements of Operations and Comprehensive Income (Loss). Expenses for merchant losses net of recoveries for the years ended December 31, 2025, 2024 and 2023 were $
0.4
million, $
0.9
million and $
1.0
million, respectively.
Card settlements due from networks and Dues to Customers’ Payees
As part of the Payables service offering:
•
Priority accepts card payments for its customers and processes disbursements to their vendors (customers’ payees). The time lag between authorization and settlement of card transactions creates certain receivables (from card networks) and payables (to the vendors of customers). These receivables and payables arise from the settlement activities that the Company performs on behalf of its customers and therefore, are presented as settlement assets and related obligations.
•
Priority processes payments to the customers’ payees wherein customers funds are received either in company-owned bank accounts controlled by the Company or bank-owned FBO accounts controlled by the banks, until such time that the transactions are settled with the customers’ payees. Balances in the bank-owned FBO accounts and related obligations are not considered assets and obligations of the Company. Therefore, neither is recognized in the Company's Consolidated Balance Sheets. Amounts due to customers’ payees that are held in company-owned bank accounts are included in restricted cash in the Company's Consolidated Balance Sheets and related obligations are presented as due to customers’ payees.
MTL Customer cash and cash equivalents (restricted in nature), short-term investments and MTL Customer account obligations
The Company provides treasury solutions to its customers through its money transmission licenses in
46
states, the District of Columbia, and
2
territories of the United States and through agency relationships with banks in the remaining states. These services include the acceptance and disbursement of funds. While waiting for disbursement, these funds are held in bank accounts maintained by the Company on behalf of its customers. Per the money transmission regulations, the Company is allowed to invest available balances in these accounts in certain permitted investments, and returns on such investments contribute to the Company's net cash inflows. As such, the Company recognized these balances and related obligations on its balance sheet. Considering these balances are payable on demand and are related to settlement activities, they are presented as settlement assets (as part of the current assets) and the related obligations as settlement obligations (as part of the current liabilities) in the Company's Consolidated Balance Sheets. The nature of these MTL Customer cash and cash equivalent are restricted in nature and therefore these balances are presented as restricted cash on the Company's Consolidated Statement of Cash Flows. The MTL Short-term investments are included within acquisitions of assets and other investing activities on the Company's Consolidated Statement of Cash Flows.
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The Company's consolidated settlement assets and obligations were as follows:
(in thousands)
December 31, 2025
December 31, 2024
Settlement Assets, net of estimated losses
(1)
:
Card settlements due from merchants
(1)(2)
$
2,455
$
2,587
Card settlements due from networks
16,092
12,307
Other settlement assets
—
1,730
Subtotal
$
18,547
$
16,624
MTL Customer cash and cash equivalents (restricted in nature)
(3)
1,252,349
924,174
MTL Short-term investments
25,000
—
Total settlement assets
$
1,295,896
$
940,798
Settlement Obligations:
Customer account obligations
$
1,244,975
$
897,497
Subscriber account obligations
32,031
26,677
Total customer/subscriber account obligations
1,277,006
924,174
Due to customer payees
(4)(5)
20,257
16,039
Total settlement obligations
$
1,297,263
$
940,213
(1)
Allowance for estimated losses was $
7.1
million and $
7.9
million as of December 31, 2025 and 2024, respectively.
(2)
Excludes merchant funds held at member banks of $
103.9
million and $
106.2
million on December 31, 2025 and 2024, respectively.
(3)
Excludes funds held under agency arrangement with member banks (in states where the Company does not have a money transmitter license), balances remain under the control of the member banks (therefore not the assets or obligation of the Company). Agency owned accounts held $
50.3
million and $
22.6
million at December 31, 2025 and 2024, respectively.
(4)
Includes $
16.1
million and $
12.3
million as of December 31, 2025 and 2024, respectively, of card settlements due from networks and the remainder is included in restricted cash on our Consolidated Balance Sheets.
(5)
Excludes amounts due to customer payees that are held in bank-owned FBO accounts which are not assets of the Company, and the associated obligations are not liabilities of the Company. Therefore, neither is recognized in the Company's Consolidated Balance Sheets. Bank-owned FBO accounts held funds of $
151.8
million and $
90.3
million at December 31, 2025 and 2024, respectively.
5.
Notes Receivable
The Company has notes receivable of $
19.7
million and $
8.6
million as of December 31, 2025 and 2024, respectively, which are reported as current portion of notes receivable and notes receivable less current portion on the Company's Consolidated Balance Sheets. The notes bear a weighted-average interest rate of
13.6
% and
16.9
% as of December 31, 2025 and 2024, respectively. The notes receivable are comprised of notes receivable from ISOs and ISVs, and under the terms of the agreements the Company preserves the right to hold back residual payments due to the ISOs and ISVs and to apply such residuals against future payments due to the Company. As of December 31, 2025 and 2024, the Company had
no
allowance for doubtful notes receivable.
The following table provides a reconciliation for activity within the notes receivable as of December 31, 2025:
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(in thousands)
Balance at January 1, 2025
$
8,557
Principal payments
(
7,766
)
Advances during the period
18,900
Balance at December 31, 2025
$
19,691
As of December 31, 2025, the principal payments for the Company's notes receivables are due as follows:
(in thousands)
Year Ending December 31,
2026
$
2,062
2027
3,458
2028
4,392
2029
3,863
2030
5,916
Thereafter
—
Total
$
19,691
6.
Property, Equipment and Software
A summary of property, equipment and software, net was as follows:
(in thousands)
December 31, 2025
December 31, 2024
Computer software
$
125,073
$
104,683
Equipment
14,037
11,571
Leasehold improvements
2,621
2,718
Furniture and fixtures
875
1,365
Property, equipment and software
142,606
120,337
Less: Accumulated depreciation
(
86,245
)
(
70,258
)
Capital work in-progress
2,275
2,398
Property, equipment and software, net
$
58,636
$
52,477
Years Ended December 31,
(in thousands)
2025
2024
2023
Depreciation expense
$
18,768
$
13,896
$
11,494
Computer software represents purchased software and internally developed software that is used to provide the Company's services to its customers.
Fully depreciated assets are retained in property, equipment and software, net, until removed from service. During the year ended December 31, 2025 and 2024, certain fully depreciated assets were removed from service.
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7.
Goodwill and Intangible Assets
Goodwill
The Company records goodwill upon acquisition of a business when the purchase price is greater than the fair value assigned to the underlying separately identifiable tangible and intangible assets acquired and the liabilities assumed.
The Company's goodwill relates to the following reportable segments:
(in thousands)
December 31, 2025
December 31, 2024
Merchant Solutions
$
158,298
$
124,139
Treasury Solutions
251,103
244,712
Payables
7,240
7,240
Total
$
416,641
$
376,091
The following table summarizes the changes in the carrying value of goodwill:
(in thousands)
Amount
Balance at January 1, 2025
$
376,091
Letus business combination
6,070
DMS business combination
34,159
Foreign currency translation adjustment
321
Balance at December 31, 2025
$
416,641
On October 1, 2025, the Company performed the quantitative assessment for goodwill impairment as provided by ASC 350 –
Intangibles-Goodwill and Other
for all reporting units. The quantitative assessment considered both the market approach, which estimates fair value using market multiples of comparable companies and transaction multiples of recent transactions, and the income approach, which estimates fair value using a discounted cash flow utilizing forecasted projections discount rates based on the reporting unit’s weighted average cost of capital. These estimates change from year to year based on operating results, market conditions and other factors, and could materially impact the determination of fair value and potential goodwill impairment for each reporting unit. The quantitative assessment is sensitive to changes in estimates and assumptions utilized, the most sensitive of which is the discount rate. The results of the quantitative impairment analysis indicated the fair values of the reporting units exceeded their carrying values and therefore, there was
no
goodwill impairment.
As of December 31, 2025, the Company is not aware of any triggering events which have occurred since October 1, 2025. There was
no
impairment of goodwill for the years ended December 31, 2024 or 2023.
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Intangible Assets
At December 31, 2025 and 2024, intangible assets consisted of the following:
(in thousands, except weighted-average data)
December 31, 2025
Weighted-average
Useful Life
Gross Carrying Value
Accumulated Amortization
Net Carrying Value
Intangible assets:
ISO and referral partner relationships
$
223,016
$
(
63,701
)
$
159,315
13.8
Residual buyouts
177,864
(
119,861
)
58,003
6.0
Customer relationships
139,463
(
98,478
)
40,985
8.8
Merchant portfolios
83,350
(
68,787
)
14,563
6.5
Technology
63,602
(
32,684
)
30,918
8.5
Trade names
13,329
(
4,023
)
9,306
10.6
Money transmission licenses
(1)
2,100
—
2,100
Total
$
702,724
$
(
387,534
)
$
315,190
9.4
(1)
These assets have an indefinite useful life.
(in thousands, except weighted-average data)
December 31, 2024
Weighted-average
Useful Life
Gross Carrying Value
Accumulated Amortization
Net Carrying Value
Other intangible assets:
ISO relationships
$
182,339
$
(
49,501
)
$
132,838
14.6
Residual buyouts
143,862
(
104,766
)
39,096
6.2
Customer relationships
109,017
(
95,320
)
13,697
8.4
Merchant portfolios
83,350
(
65,285
)
18,065
6.5
Technology
58,639
(
27,473
)
31,166
8.7
Non-compete agreements
3,390
(
3,390
)
—
0.0
Trade names
7,104
(
3,192
)
3,912
10.6
Money transmission licenses
(1)
2,100
—
2,100
Total
$
589,801
$
(
348,927
)
$
240,874
9.5
(1)
These assets have an indefinite useful life.
Fully amortized intangible assets are retained in intangible assets, net, until removed from service. During the year ended December 31, 2025, certain fully amortized intangible assets were removed from service.
Years Ended December 31,
(in thousands)
2025
2024
2023
Amortization expense
(1)
$
44,415
$
44,145
$
56,901
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(1)
Included in amortization expense is $
2.4
million, $
2.0
million and $
1.0
million related to the amortization of certain contract acquisition costs for the years ended December 31, 2025, 2024, or 2023.
The estimated amortization expense of intangible assets as of December 31, 2025, for the next five years and thereafter is:
(in thousands)
Estimated Amortization Expense
Year Ending December 31,
2026
$
51,836
2027
49,572
2028
41,237
2029
37,464
2030
33,998
Thereafter
98,983
Total
(1)
$
313,090
(1)
Total will not agree to the intangible asset net book value due to intangible assets with indefinite useful life.
Actual amortization expense to be reported in future periods could differ from these estimates as a result of new intangible asset acquisitions, changes in useful lives and other relevant events or circumstances.
The Company tests intangible assets for impairment when events occur or circumstances indicate that the fair value of an intangible asset or group of intangible assets may be impaired. There were
no
impairment losses for the years ended December 31, 2025, 2024, or 2023.
The Company also considered the market conditions and other factors and concluded that there were no additional impairment indicators present at December 31, 2025.
8.
Leases
The Company's leases consist primarily of real estate leases for office space, which are classified as operating leases. Lease expense for the Company's operating leases is recognized on a straight-line basis over the term of the lease. The Company did not have any finance leases at December 31, 2025 and 2024.
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The ROU Assets and lease liabilities consisted of the following:
(in thousands, except weighted-average data)
Financial Statement Classification
December 31, 2025
December 31, 2024
Operating Lease ROU Assets:
Operating lease ROU Assets
Other noncurrent assets
$
6,586
$
7,305
Operating Lease Obligations:
Operating lease obligations - current
Accounts payable and accrued expenses
$
1,039
$
1,072
Operating lease obligations - noncurrent
Other noncurrent liabilities
6,065
6,707
Total operating lease obligations
$
7,104
$
7,779
Weighted-average remaining lease term in years
9.4
9.9
Weighted-average discount rate
6.6
%
6.5
%
The Components of lease expense were as follows:
Years Ended December 31,
(in thousands)
Financial Statement Classification
2025
2024
2023
Operating lease expense
(1)
Selling, general and administrative
$
1,607
$
1,714
$
1,760
(1)
Excludes expenses related to short-term leases, which was immaterial for the years ended December 31, 2025, 2024 or 2023.
Years Ended December 31,
(in thousands)
Financial Statement Classification
2025
2024
2023
Operating cash flows from operating leases
Operating activities
$
1,556
$
1,952
$
1,862
Lease Commitments
Future minimum lease payments for the Company's real estate operating leases at December 31, 2025 were as follows:
(in thousands)
Year Ending December 31,
Amount Due
2026
$
1,466
2027
1,182
2028
992
2029
683
2030
637
Thereafter
4,893
Total future minimum lease payments
9,853
Amount representing imputed interest
(
2,749
)
Total future minimum lease payments, net of interest
$
7,104
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9.
Accounts Payable and Accrued Expenses
The components of accounts payable and accrued expenses consisted of the following:
(in thousands)
December 31, 2025
December 31, 2024
Accrued expenses
$
28,291
$
26,787
Accrued card network fees
16,050
14,311
Accrued compensation
5,581
2,570
Contingent/deferred consideration, current portion
1,163
3,891
Accounts payable
(1)
19,551
14,590
Total accounts payable and accrued expenses
$
70,636
$
62,149
(1) The current portion of the operating lease obligation is included in this amount.
10.
Debt Obligations
Outstanding debt obligations consisted of the following:
(in thousands)
December 31, 2025
December 31, 2024
2024 Credit Agreement
Term facility - matures July 31, 2032, interest rate of
7.47
% and
9.11
% at December 31, 2025 and 2024, respectively
$
1,020,000
$
945,537
Revolving credit facility - $
100.0
million line matures July 31, 2030, interest rate of
7.22
% and
8.61
% at December 31, 2025 and 2024, respectively
—
—
Residual Finance credit facility
Delayed draw term facility - matures August 18, 2031, interest rate of
9.98
% at December 31, 2025
35,394
—
Total debt obligations
1,055,394
945,537
Less: current portion of long-term debt
—
(
9,503
)
Less: unamortized debt discounts and deferred financing costs
(
16,036
)
(
15,146
)
Long-term debt, net
$
1,039,358
$
920,888
Contractual Maturities
Based on terms and conditions existing at December 31, 2025, future minimum principal payments for long-term debt are as follows:
(in thousands)
Residual Finance credit facility
2024 Credit Agreement
Revolving Credit Facility
December 31,
Total Principal Due
2026
$
—
$
—
$
—
$
—
2027
—
8,288
—
8,288
2028
—
10,350
—
10,350
2029
—
10,350
—
10,350
2030
—
10,350
—
10,350
Thereafter
35,394
980,662
—
1,016,056
Total
$
35,394
$
1,020,000
$
—
$
1,055,394
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Additionally, the Company may be obligated to make certain additional mandatory prepayments after the end of each year based on excess cash flow, as defined in the 2024 Credit Agreement.
2024 Credit Agreement
On May 16, 2024, the Company entered into a Credit Agreement ("2024 Credit Agreement") which provides 1) a $
835.0
million senior secured first lien term loan facility ; and 2) a $
70.0
million senior secured revolving facility ("Credit facilities"). Proceeds from these Credit facilities were used to repay the outstanding balances under the 2021 Credit Agreement and redeem a portion of the Company's redeemable senior preferred stock which was fully redeemed in 2024. In accordance with ASC 470, the Company determined on a creditor-by-creditor basis that the 2024 Credit Agreement was both a debt modification and extinguishment of the 2021 Credit Agreement.
The Company expensed $
3.9
million of previously unamortized fees and $
4.8
million of debt issuance costs related to the refinancing which is reported in debt extinguishment and modification in the Company's Consolidated Statements of Operations and Comprehensive Income (Loss).
Outstanding borrowings under the Credit agreement accrue interest using a base rate or a SOFR rate plus an applicable margin per year, subject to a SOFR rate floor of
0.50
% per year. The revolving credit facility incurs an unused commitment fee on any undrawn amount in an amount equal to
0.50
% per year of the unused portion. The future applicable interest rate margins may vary based on the Company's Total Net Leverage Ratio in addition to future changes in the underlying market rates for SOFR and the rate used for base-rate borrowings.
Second Amendment to the 2024 Credit Agreement
On July 31, 2025, the Company amended the 2024 Credit Agreement to incorporate the following:
•
Term facility:
The amendment increased the principal balance from $
935.5
million to $
1.0
billion, increased quarterly principal payments from $
2.4
million to $
2.5
million, extended the maturity date from May 2031 to July 2032 and decreased the margin rate from
4.75
% to
3.75
%.
•
Revolving credit facility:
The amendment increased the credit commitment from $
70.0
million to $
100.0
million, extended the maturity date from May 2029 to July 2030 and decreased the margin rate from
4.25
% to
3.50
%.
Proceeds from the increase in the term facility was primarily used for the acquisitions in
Note 2. Acquisitions
. In accordance with ASC 470, the Company determined on a creditor-by-creditor basis that the amendment was both a debt extinguishment and modification. The Company expensed $
2.3
million of previously unamortized fees and $
4.1
million of debt issuance costs related to the refinancing which is reported in debt extinguishment and modification on the Company's Consolidated Statements of Operations and Comprehensive Income (Loss). Also reported in debt extinguishment and modification on the Company's Consolidated Statements of Operations and Comprehensive Income (Loss) is the acceleration and payout of $
6.9
million of deferred consideration for Plastiq (see
Note 16. Commitments and Contingencies
) and the $
0.8
million gain on the extinguishment of a loan.
Third Amendment to the 2024 Credit Agreement
On October 1, 2025, the Company amended the 2024 Credit Agreement to incorporate the following:
•
Term facility:
The amendment increased the principal balance of the term loan from $
1.0
billion to $
1.04
billion through a single lender draw and increased quarterly principal payments from $
2.5
million to $
2.6
million. All other material terms of the term facility remained unchanged.
Proceeds from the increase in the term facility, net of fees and accrued interest, were approximately $
34.7
million and were primarily used to fund a portion of the acquisition of
100
% of the assets of DMS, see
Note 2. Acquisitions
, as well as related transaction fees and expenses.
In accordance with ASC 470, the Company determined that the amendment represents a debt modification. As the terms of the
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Credit Agreement remained unchanged other than the increase in principal, previously unamortized debt issuance costs and original issue discount continue to be amortized over the remaining term of the loan. Debt issuance costs and original issue discount associated with the incremental borrowing were capitalized as a reduction of the related debt balance and are being amortized over the remaining term of the loan. The amendment was not considered a troubled debt restructuring.
Residual Finance Credit Facility
On August 18, 2025, a wholly owned subsidiary of the Company not restricted by the 2024 Credit Agreement, Priority Finance SPV, LLC ("Finance SPV") entered into an agreement ("Residual Finance credit facility") which provides a delayed draw term loan facility with a total commitment of $
50.0
million of which Finance SPV has drawn $
35.4
million. The agreement also provides an accordion feature to increase the commitment by an aggregate amount not to exceed $
75.0
million such that the total commitment may equal, but not exceed, $
125.0
million. The purpose of this credit facility is to fund certain residual purchases and loans to ISOs and ISVs.
Outstanding borrowings under the Residual Finance credit facility accrue interest using a SOFR rate plus an applicable margin per year, equal to
6.25
%, subject to a SOFR rate floor of
2.0
% per year. Unused commitments are subject to a unused commitment fee on any undrawn amount equal to
1.0
% per year of the unused portion.
Interest Expense and Amortization of Deferred Loan Costs and Discounts
Deferred financing costs and debt discounts are amortized using the effective interest method over the remaining term of the respective debt and are recorded as a component of interest expense. Unamortized deferred financing costs and debt discount are included in long-term debt on the Company's Consolidated Balance Sheets.
Twelve Months Ended December 31,
(in thousands)
2025
2024
2023
Interest expense
(1)(2)
$
90,654
$
88,948
$
76,108
(1)
Included in this amount is $
2.7
million, $
4.3
million and $
1.7
million of interest expense related to the accretion of deferred consideration for the years ended December 31, 2025, 2024 and 2023.
(2)
Interest expense included amortization of deferred financing costs and debt discounts of $
1.8
million, $
2.7
million and $
3.8
million for the years ended December 31, 2025, 2024 and 2023, respectively.
Debt Covenants
The 2024 Credit Agreement contains representations and warranties, financial and collateral requirements, mandatory payment events, events of default and affirmative and negative covenants, including without limitation, covenants that restrict among other things, the ability to create liens, pay dividends or distribute assets from the loan parties to the Company, merge or consolidate, dispose of assets, incur additional indebtedness, make certain investments or acquisitions, enter into certain transactions (including with affiliates) and to enter into certain leases. All of the assets of the company are pledged as collateral for the credit facilities under the 2024 Credit Agreement.
If the aggregate principal amount of outstanding revolving loans and letters of credit under the 2024 Credit Agreement exceeds
35
% of the total revolving credit facility thereunder at quarter end, the Company is required to comply with certain restrictions on its Total Net Leverage Ratio. If applicable, the maximum permitted Total Net Leverage Ratio is: 1)
6.90
:1.00 at each fiscal quarter ended September 30, 2025 through March 31, 2026; 2)
6.40
:1.00 at each fiscal quarter ended June 30, 2026 and each fiscal quarter thereafter. As of December 31, 2025, the Company was in compliance with the covenants in the 2024 Credit Agreement.
The Residual Finance credit facility contains customary representations and warranties, financial and collateral requirements, mandatory payment events, events of default and affirmative and negative covenants, including without limitation, covenants that restrict among other things, the ability to create liens, pay dividends or distribute assets from the Loan Parties to the
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Company, merge or consolidate, dispose of assets, incur additional indebtedness, make certain investments or acquisitions, and enter into certain transactions (including with affiliates).
The Residual Finance Credit Facility requires Finance SPV to comply with certain restrictions including minimum liquidity of $
2.0
million, minimum tangible net worth of $
5.0
million, maximum default ratio of
2.5
%, maximum delinquency ratio of
5.0
%, and a minimum excess spread ratio of
1.00
to 1.00. As of December 31, 2025, Finance SPV was in compliance with the restrictions in the agreement.
11.
Income Taxes
Components of income before income taxes were as follows:
(in thousands)
For the Years Ended December 31,
2025
2024
2023
US
$
45,327
$
35,834
$
5,255
Foreign
952
1,447
1,897
Total income before income taxes
$
46,279
$
37,281
$
7,152
Components of consolidated income tax expense were as follows:
(in thousands)
For the Years Ended December 31,
2025
2024
2023
U.S. current income tax expense
Federal
$
305
$
12,094
$
10,624
State and local
2,020
3,085
3,187
Foreign
426
281
738
Total current income tax expense
$
2,751
$
15,460
$
14,549
U.S. deferred income tax (benefit) expense
Federal
$
(
11,051
)
$
(
2,213
)
$
(
5,149
)
State and local
(
793
)
(
101
)
(
712
)
Foreign
(
309
)
120
(
225
)
Total deferred income tax (benefit) expense
$
(
12,153
)
$
(
2,194
)
$
(
6,086
)
Total income tax (benefit) expense
$
(
9,402
)
$
13,266
$
8,463
The Company's consolidated effective income tax rate was (
20.3
)% for the year ended December 31, 2025, compared to a consolidated effective income tax rate of
35.6
% for the year ended 2024. For the year ended December 31, 2023, the Company's consolidated effective income tax benefit rate was
118.3
%. The effective rate for December 31, 2025 differed from the statutory rate of 21% primarily due to
a decrease in the valuation allowance against certain business interest carryover deferred tax assets.
The effective rate for December 31, 2024 differed from the statutory federal rate of 21% primarily due to
an increase in the valuation allowance against certain business interest carryover deferred tax assets.
The effective rate for December 31, 2023, differed from the statutory federal rate of 21% primarily due to an
increase in the valuation allowance against certain business interest carryover deferred tax assets.
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The following is a reconciliation of the difference between the effective income tax rate and the federal statutory tax rate:
(in thousands)
December 31, 2025
Rate Recognition
Amount
Percent
US federal statutory expense (benefit)
9,719
21.0
%
State and local income taxes, net of federal benefit
(1)
1,036
2.2
%
Foreign tax effects
(
83
)
(
0.2
)
%
Tax credits
(
425
)
(
0.9
)
%
Changes in valuation allowance
(
18,347
)
(
39.6
)
%
Nontaxable items
Stock-based compensation
(
826
)
(
1.8
)
%
Non-taxable compensation
886
1.9
%
Bargain purchase gain
(
838
)
(
1.8
)
%
Other non-taxable items
238
0.5
%
Uncertain tax positions
(
67
)
(
0.1
)
%
Other adjustments
Noncontrolling interest
(
596
)
(
1.3
)
%
Other miscellaneous
(
99
)
(
0.2
)
%
Income tax expense (benefit)
$
(
9,402
)
(
20.3
)
%
(1) The states that contributed to the majority (greater than 50%) of the tax effect in this category were California, Maryland, and Pennsylvania.
As previously disclosed for the years ended December 31, 2024 and 2023, prior to the adoption of ASU 2023-09, the following is a reconciliation of the difference between the effective income tax rate and the federal statutory tax rate:
(in thousands)
2024
2023
U.S. federal statutory expense
$
7,829
$
1,502
State and local income taxes, net
2,308
1,588
Foreign rate differential
98
114
Excess tax expense pursuant to ASU 2016-09
128
235
Valuation allowance changes
2,204
3,958
Nondeductible items
1,045
768
Tax credits
(
275
)
—
Other, net
(
71
)
298
Income tax expense
$
13,266
$
8,463
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The following is a summary of income taxes paid by jurisdiction (net of refunds) pursuant to disclosure requirements of ASU 2023-09 for year ended December 31, 2025:
(in thousands)
Income Taxes Paid
US federal
$
7,000
US state and local:
California
597
Other
2,426
Foreign:
India
565
Total cash taxes paid, net of refunds received
$
10,588
Deferred income taxes reflect the expected future tax consequences of temporary differences between the financial statement carrying amount of the Company's assets and liabilities, tax credits and their respective tax bases, and loss carry forwards.
The significant components of consolidated deferred income taxes were as follows:
As of December 31,
(in thousands)
2025
2024
Deferred Tax Assets:
Accruals and reserves
$
2,592
$
1,566
Investments in partnership
2,382
2,561
Intangible assets
21,690
29,166
Net operating loss carryforwards
14,031
1,012
Interest limitation carryforwards
15,821
19,821
Other
6,939
3,832
Gross deferred tax assets
63,455
57,958
Valuation allowance
(
5,092
)
(
21,625
)
Total deferred tax assets
58,363
36,333
Deferred Tax Liabilities:
Prepaid assets
$
(
1,256
)
$
(
1,457
)
Property and equipment
(
10,757
)
(
10,179
)
Total deferred tax liabilities
(
12,013
)
(
11,636
)
Net deferred tax assets
$
46,350
$
24,697
In accordance with the provisions of ASC 740,
Income Taxes
, the Company provides a valuation allowance against deferred tax assets when it is more likely than not that some portion or all of the deferred tax assets will not be realized. The assessment considers all available positive and negative evidence and is measured quarterly.
On July 4, 2025, the U.S. government enacted legislation known as the One Big Beautiful Bill Act ("OBBBA") into law. The OBBBA, among other provisions, extends or reinstates certain provisions of the 2017 Tax Cuts and Jobs Act ("TCJA"), including but not limited to, 100% bonus depreciation on eligible property, immediate expensing of domestic research and development costs, and the restoration of an EBITDA based interest expense limitation calculation. As a result of the OBBBA interest expense limitation provision changes, the Company has released its valuation allowance against its interest limitation deferred tax assets.
As of December 31, 2025, the Company had a consolidated valuation allowance of approximately $
5.1
million
against certain transaction costs and net deferred tax assets acquired as part of the Payslate acquisition that the Company believes are not more than likely to be realized. As of December 31, 2024, the Company had a consolidated valuation allowance of approximately $
21.6
M against certain transaction costs and interest deduction limitation carryforwards that the Company believes are not more than likely to be
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realized.
As of December 31, 2025 and December 31, 2024, the Company had interest deduction limitation carryforwards of $
76.8
million and $
87.6
million, respectively.
The Company recognizes the tax effects of uncertain tax positions only if such positions are more likely than not to be sustained based solely upon its technical merits at the reporting date. The Company refers to the difference between the tax benefit recognized in its financial statements and the tax benefit claimed in the income tax return as an "unrecognized tax benefit."
A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:
(in thousands)
Balance as of January 1, 2025
$
80
Additions based on positions of prior years
65
Reductions related to lapse of the applicable statutes of limitations
(
61
)
Balance as of December 31, 2025
$
84
As of December 31, 2025 and 2024, the balance of unrecognized tax benefits that, if recognized, affect our effective tax rate was immaterial. The Company continually evaluates the uncertain tax benefit associated with its uncertain tax positions.
The Company is subject to U.S. federal income tax and income tax in multiple state jurisdictions. Tax periods for December 31, 2022 and all years thereafter remain open to examination by the federal and state taxing jurisdictions and tax periods for December 31, 2021 and all years thereafter remain open for certain state taxing jurisdictions to which the Company is subject.
As of December 31, 2025 and December 31, 2024, the Company had federal NOL carryforwards of approximately $
34.4
million and $
0.0
million, respectively, with no expiration date. In addition, as of December 31, 2025 and December 31, 2024 the Company had state NOL carryforwards of approximately $
53.2
million and $
19.9
million, respectively, with expiration dates ranging from 2031 to 2045. Also, as of December 31, 2025 and December 31, 2024, the Company had Canadian NOL carryforwards of approximately $
15.6
million and $
0.0
million, respectively, with expiration dates ranging from 2037 to 2045.
12.
Stockholders' Deficit
Except as otherwise required by law or as otherwise provided in any certificate of designation for any series of preferred stock, the holders of the Company's Common Stock possess all voting power for the election of members of the Company's Board of Directors and all other matters requiring stockholder action and will at all times vote together as one class on all matters submitted to a vote of the Company's stockholders. Holders of the Company's Common Stock are entitled to
one
vote per share on matters to be voted on by stockholders. Holders of the Company's Common Stock will be entitled to receive such dividends and other distributions, if any, as may be declared from time to time by the Company's Board of Directors in its discretion. Historically, the Company has neither declared nor paid dividends. The holders of the Company's Common Stock have no conversion, preemptive or other subscription rights and there is no sinking fund or redemption provisions applicable to the Common Stock.
The Company is authorized to issue
100,000,000
shares of preferred stock with such designations, voting and other rights and preferences as may be determined from time to time by the Board of Directors. As of December 31, 2025, the Company has
not
issued any shares of preferred stock.
Share Repurchase Program
During the second quarter of 2022, Priority's Board of Directors authorized a general share repurchase program under which the Company may purchase up to
2,000,000
shares of its outstanding Common Stock for a total of up to $
10.0
million. Under the terms of this plan, the Company may purchase shares through open market purchases, unsolicited or solicited privately negotiated transactions, or in another manner so long as it complies with applicable rules and regulations. The Company has purchased
1,309,374
shares for $
5.8
million under this plan as of the year ended December 31, 2022.
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On May 5, 2025, the Company's Board of Directors amended the program to increase the authorization to purchase up to
5,000,000
shares of it's outstanding common stock for a total up to $
40.0
million. There have been
no
shares repurchased under this plan since the year ended December 31, 2022, and
no
shares were repurchased during the year ended December 31, 2025.
13.
Stock-based Compensation
2018 Equity Incentive Plan
The 2018 Plan was approved by the Company's Board of Directors and stockholders in July 2018. The 2018 Plan provided for the issuance of up to
6,685,696
shares of the Company's Common Stock, and these shares were registered on a Form S-8 during 2018. Under the 2018 Plan, the Company's compensation committee may grant awards of non-qualified stock options, incentive stock options, SARs, restricted stock awards, RSUs, other stock-based awards (including cash bonus awards) or any combination of the foregoing. Any current or prospective employees, officers, consultants or advisors that the Company's compensation committee (or, in the case of non-employee directors, the Company's Board of Directors) selects, from time to time, are eligible to receive awards under the 2018 Plan. If any award granted under the 2018 Plan expires, terminates, or is canceled or forfeited without being settled or exercised, or if a SAR is settled in cash or otherwise without the issuance of shares, shares of the Company's Common Stock subject to such award will again be made available for future grants. In addition, if any shares are surrendered or tendered to pay the exercise price of an award or to satisfy withholding taxes owed, such shares will again be available for grants under the 2018 Plan. On March 17, 2022, the Company's Board of Directors unanimously approved an amendment to the 2018 Plan which was subsequently approved by our stockholders, to increase the number of shares authorized for issuance under the plan by
2,500,000
shares, resulting in
9,185,696
shares of the Company's Common Stock authorized for issuance under the plan. These additional shares were registered on Form S-8 in December 2022.
Stock-based compensation was as follows:
Years Ended December 31,
(in thousands)
2025
2024
2023
2018 Equity Incentive Plan
Restricted stock units compensation expense
$
5,855
$
5,897
$
6,423
Stock options compensation expense
—
4
7
Liability-classified compensation expense
(1)
4,519
—
—
Total stock-based compensation under the 2018 Equity Incentive Plan
10,374
5,901
6,430
ESPP compensation expense
98
56
50
Incentive units compensation expense
335
161
288
Total
$
10,807
$
6,118
$
6,768
(1) Includes $
2.5
million settled in cash subsequent to December 31, 2025
For the year ended December 31, 2025, 2024 and 2023 the Company's income tax expense for stock-based compensation was
immaterial
.
No
stock-based compensation has been capitalized.
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A summary of the activity in stock units for the 2018 Plan is as follows:
Common Stock available for issuance at January 1, 2023
3,505,286
Stock options forfeited
129,380
RSUs granted
(
641,578
)
PSUs granted
—
RSUs forfeited
226,100
PSUs forfeited
37,500
Shares withheld for taxes
(1)
291,110
Common Stock available for issuance at December 31, 2023
3,547,798
Stock options forfeited
14,302
RSUs granted
(
1,132,450
)
PSUs granted
(
10,753
)
RSUs forfeited
403,750
PSUs forfeited
1,666
Shares withheld for taxes
(1)
326,282
Common Stock available for issuance at December 31, 2024
3,150,595
Stock options forfeited
30,685
RSUs granted
(
821,620
)
PSUs granted
(
423,074
)
RSUs forfeited
27,750
PSUs forfeited
12,999
Shares withheld for taxes
(1)
345,486
Common Stock available for issuance at December 31, 2025
2,322,821
(1)
The number of shares surrendered to satisfy withholding taxes owed are subsequently added back to the shares available for grant under the 2018 Plan.
Details about the time-based equity-classified stock options granted under the plan are as follows:
Number of Shares
Weighted-average Exercise Price
Weighted-average Remaining Contractual Term
Aggregate Intrinsic Value
(in thousands)
Outstanding, December 31, 2024
594,826
$
6.84
3.9
years
$
2,922
Exercised
(
67,220
)
6.95
Forfeited
(1)
(
30,685
)
6.95
Outstanding, December 31, 2025
496,921
6.81
2.7
years
$
45
Exercisable at December 31, 2025
496,921
$
6.81
2.7
years
$
45
(1)
Forfeited includes awards for which the participant has been terminated but has 90 days from the date of termination to exercise the award based on the agreement.
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There were
no
options granted in 2025, 2024, or 2023. The intrinsic value of options exercised in 2025 and 2024 was $
0.1
million and $
0.8
million, respectively. There were
no
options exercised in 2023. As of December 31, 2025, there were
no
unrecognized compensation costs related to stock options.
Equity-classified Restricted Stock Units
Below is a summary of the Company's equity-classified RSUs and PSUs for the periods presented:
Underlying Common Shares
Weighted-average Grant Date Fair Value
Service-based vesting:
Unvested at January 1, 2023
2,582,400
$
5.70
Granted
(1)
641,578
$
3.81
Forfeited
(
226,100
)
$
5.44
Vested
(
1,028,782
)
$
5.60
Unvested at December 31, 2023
1,969,096
$
5.68
Granted
(1)
1,132,450
$
4.37
Forfeited
(
403,750
)
$
6.37
Vested
(
1,037,012
)
$
5.06
Unvested at December 31, 2024
1,660,784
$
5.00
Granted
(1)
821,620
$
5.77
Forfeited
(
27,750
)
$
6.95
Vested
(
979,064
)
$
5.21
Unvested at December 31, 2025
1,475,590
$
5.26
Performance-based vesting:
Unvested at January 1, 2023
99,453
$
3.24
Granted
(2)
345,000
$
5.31
Forfeited
(
37,500
)
$
5.31
Vested
(
116,958
)
$
5.12
Unvested at December 31, 2023
289,995
$
5.31
Granted
10,753
$
9.30
Forfeited
(
1,666
)
$
5.31
Vested
(
101,674
)
$
5.31
Unvested at December 31, 2024
197,408
$
5.56
Granted
423,074
$
5.12
Forfeited
(
12,999
)
$
5.31
Vested
(
91,993
)
$
5.31
Unvested at December 31, 2025
515,490
$
5.25
(1)
Includes
56,066
with an estimated fair value of $
0.6
million,
175,720
shares with an estimated fair value of $
0.6
million and
143,605
shares with an estimated fair value of $
0.5
million issued to non-employees in December 31, 2025, 2024 and 2023, respectively.
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(2)
Includes only the portions of grants for which the performance goals have been determined and communicated to the grant recipient. Any grants for which the required performance goals have not been determined and communicated to the grant recipient are not considered to have been granted for accounting purposes.
As of December 31, 2025, there was $
4.8
million and $
2.1
million of unrecognized compensation costs for equity-classified service-based RSUs and performance-based RSUs, respectively, which are expected to be recognized over a remaining weighted-average period of
1.9
years and
2.1
years, respectively. The total fair value of RSUs and PSUs that vested in 2025, 2024, and 2023 was $
10.1
million, $
5.8
million and $
1.3
million, respectively.
Employee Stock Purchase Plan
On April 16, 2021, the 2021 Stock Purchase Plan was authorized by the Company's Board of Directors. The maximum number of shares available for purchase under the 2021 Stock Purchase Plan is
200,000
shares. The ESPP was amended by stockholder approval on June 13, 2025, to increase the number of shares available by
200,000
.The shares issued under the 2021 Stock Purchase Plan may be authorized but unissued or reacquired shares of Common Stock. All employees of the Company who work more than
20
hours per week and have been employed by the Company for at least
30
days may participate in the 2021 Stock Purchase Plan.
Under the 2021 Stock Purchase Plan, participants are offered, on the first day of the offering period, the option to purchase shares of Common Stock at a discount on the last day of the offering period. The offering period shall be for a period of three months, and the first offering period began during the first quarter of 2022. The 2021 Stock Purchase Plan provides eligible employees the opportunity to purchase shares of the Company's Common Stock on a quarterly basis through payroll deductions at a price equal to
95
% of the lesser of the fair value on the first and last trading day of each quarter.
As of December 31, 2025, the Company had
180,617
shares available under the 2021 Stock Purchase Plan.
14.
Employee Benefit Plans
The Company sponsors a 401(k) defined contribution savings plan that covers substantially all of its eligible employees. Under the plan, the Company contributes safe-harbor matching contributions to eligible plan participants on an annual basis. The Company may also contribute additional discretionary amounts to plan participants. The Company's contributions to the plan were $
2.6
million, $
2.4
million and $
2.0
million for the years ended December 31, 2025, 2024 and 2023, respectively.
The Company offers a comprehensive medical benefit plan to eligible employees. All obligations under the plan are fully insured through third-party insurance companies. Employees participating in the medical plan pay a portion of the costs for the insurance benefits.
15.
Related Party Transactions
In February 2019, the Company's CEO contributed assets of certain businesses to PHOT (a subsidiary of the Company). In consideration, PHOT issued redeemable preferred equity interest (preferred units) to the CEO and COO of the Company. These preferred units were eligible to receive up to $
4.5
million in profits earned by PHOT plus an annual preferred yield of
6
% on undistributed amounts.
On May 30, 2024, the Company approved the redemption of certain preferred units of PHOT either in cash or in exchange for shares of its common stock. The redemption value of these preferred units was $
5.9
million and exchange ratio was established based on the 30 days volume weighted average close price adjusted for market illiquidity. During 2024, preferred units held by the CEO were redeemed for $
2.1
million in cash and those held by the Chief Operating Officer were redeemed by issuance of
408,013
shares of the Company's common stock valued at $
1.5
million. There was no subsequent activity as of December 31, 2025.
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16.
Commitments and Contingencies
Minimum Annual Commitments with Third-party Processors
The Company has multi-year agreements with third parties to provide certain payment processing services to the Company. The Company pays processing fees under these agreements that are based on the volume and dollar amounts of processed payment transactions. Some of these agreements have minimum annual requirements for processing volumes.
Based on existing contracts in place at December 31, 2025, the Company is committed to pay minimum processing fees under these agreements as noted below:
(in thousands)
Year Ending December 31,
2026
$
22,087
2027
23,264
2028
25,117
2029
21,575
2030
18,625
Thereafter
32,594
Total
$
143,262
Other Commitments
As of December 31, 2025 and 2024, the Company had a capital contribution commitment of $
3.2
million and $
12.6
million respectively, to fund operations of certain subsidiaries. The Company is obligated to make the contributions within
10
business days of receiving notice for such contribution from the subsidiary.
The Company committed to funding notes receivables totaling $
27.8
million and $
11.3
million as of December 31, 2025 and 2024, respectively. The Company is obligated to fulfill requests for funding required within a certain time period once the request is received. As of December 31, 2025 and 2024, the Company funded $
16.5
million and $
7.1
million respectively.
Merchant Reserves
See
Note 4. Settlement Assets and Obligations
, for information about merchant reserves.
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Contingent/Deferred Consideration
The following table provides a reconciliation of the beginning and ending balance of the Company's contingent and deferred consideration liabilities related to completed acquisitions:
(in thousands)
Contingent Consideration Liabilities
Deferred Consideration Liabilities
January 1, 2024
$
—
$
13,438
Accretion
—
4,339
Fair value adjustments due to changes in estimates of future payments
—
(
1,500
)
Payments
—
(
5,592
)
December 31, 2024
$
—
$
10,685
Additions (Related to acquisition, see
Note 2
)
21,057
7,310
Additions due to acceleration of timing payments
—
6,894
Accretion
—
2,692
Payments
—
(
20,051
)
Foreign currency translation adjustment
1
(
234
)
December 31, 2025
21,058
7,296
Legal Proceedings
The Company is involved in certain legal proceedings and claims which arise in the ordinary course of business. In the opinion of the Company and based on consultations with inside and outside counsel, the results of any of these matters, individually and in the aggregate, are not expected to have a material effect on the Company's results of operations, financial condition or cash flows. As more information becomes available, and the Company determines that an unfavorable outcome is probable on a claim and that the amount of probable loss that the Company will incur on that claim is reasonably estimable, the Company will record an accrued expense for the claim in question. If and when the Company records such an accrual, it could be material and could adversely impact the Company's results of operations, financial condition and cash flows.
The Company is a party in a case filed on October 11, 2023 in the United States District Court of Northern District of California (the “Complaint”).
The Complaint is a putative class action against The Credit Wholesale Company, Inc. (“Wholesale”), Priority Technology Holdings, Inc., Priority Payment Systems (“PPS”), LLC and Wells Fargo Bank, N.A. (“Wells Fargo”).
The Complaint alleges that Wholesale as an agent of Priority, PPS and Wells Fargo made non-consensual recordation of telephonic communications with California businesses in violation of California Invasion of Privacy Act (the “Act”).
T
he Complaint seeks to certify a class of affected businesses and an award of $
5,000
per violation of the Act. On May 23, 2025, the court approved the final settlement agreement wherein the defendants agree to pay $
19.5
million to settle this litigation on a class basis. Final judgment has been entered dismissing all claims against defendants.
Concentration of Risks
The Company's revenue is substantially derived from processing Visa and Mastercard bankcard transactions. Because the Company is not a member bank, to process these bankcard transactions, the Company maintains sponsorship agreements with member banks which require, among other things, that the Company abide by the by-laws and regulations of the card association.
A majority of the Company's cash and restricted cash is held in certain FIs, substantially all of which is in excess of federal deposit insurance corporation limits. The Company does not believe it is exposed to any significant credit risk from these transactions.
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17.
Fair Value
Fair Value Disclosures
The Company's contingent and deferred considerations were derived from business combinations occurring during the year ended December 31, 2025 (refer to
Note 2. Acquisitions
). The contingent considerations are classified within Level 3 of the fair value hierarchy due to the uncertainty of the fair value measurement created by the absence of quoted market prices, the inherent lack of liquidity and unobservable inputs used to measure fair value which require judgment. The Company uses valuation techniques including Monte Carlo simulations to estimate fair value based on projection period and assumed growth rates. A change in inputs in the valuation techniques used might result in a significantly higher or lower fair value measurement than what is reported. Contingent and deferred consideration liabilities are uncertain due to the utilization of unobservable inputs and management's judgment in determining the likelihood of achieving criteria required by the respective agreements. The contingent and deferred considerations fair value of $
28.4
million at December 31, 2025, $
1.2
million included in accounts payable and accrued expenses and $
27.2
million are included in other noncurrent liabilities on the Company's Consolidated Balance Sheets.
Notes Receivable
Notes receivable are carried at amortized cost. Substantially all of the Company's notes receivable are secured, and the Company provides for allowances when it believes that certain notes receivable may not be collectible. The carrying value of the Company's notes receivable, net approximates fair value was approximately $
19.7
million and $
8.6
million at December 31, 2025 and 2024, respectively. On the fair value hierarchy, Level 3 inputs are used to estimate the fair value of these notes receivable.
Short-term investments
Short-term investments are certificate of deposits which have a maturity that extends beyond three months but within one year of the initial purchase date and are carried at amortized cost. The carrying value approximates fair value of $
25.0
million at December 31, 2025 and is within Level 2 of the fair value hierarchy.
Debt Obligations
Outstanding debt obligations (see
Note 10. Debt Obligations
) are reflected in the Company's Consolidated Balance Sheets at carrying value since the Company did not elect to remeasure debt obligations to fair value at the end of each reporting period.
The fair value of 2024 Credit Agreement's term facility was estimated to be approximately $
998.3
million and $
944.4
million at December 31, 2025 and 2024, respectively. The fair value was estimated using binding and non-binding quoted market prices in an active secondary market, which considers the credit risk and market related conditions, and is within Level 2 of the fair value hierarchy.
Long term incentive award
The Company has established a long-term incentive award for the Chief Executive Officer, which is subject to specified performance conditions. Upon satisfaction of these performance criteria, the Chief Executive Officer becomes entitled to a predetermined amount of incentive compensation, which may be settled either in cash or in shares of the Company's Common Stock. Consequently, this arrangement is accounted for as a liability award in accordance with applicable accounting standards. The fair value of these awards is remeasured at each reporting date utilizing Level 3 inputs, which encompass management's estimates regarding the anticipated achievement of relevant financial metrics. The fair value of these awards as of December 31, 2025 was $
4.5
million.
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18.
Segment Information
The Company's renamed its
three
reportable segments to align with the services offered. SMB Payments was renamed to Merchant Solutions, B2B Payments was renamed to Payables and Enterprise Payments was renamed to Treasury Solutions. There was no other change to the segments. Activities within the segment include the following:
•
Merchant Solutions
: Provides full-service acquiring and payment-enabled solutions for B2C transactions, leveraging Priority's proprietary software platform, distributed through ISO, direct sales and vertically focused ISV channels.
•
Payables
: Provides market-leading AP automation solutions to corporations, software partners and industry leading FIs in addition to improving cash flows by providing instant access to working capital.
•
Treasury Solutions
: Provides embedded finance and treasury solutions to customers to modernize legacy platforms and accelerate software partners' strategies to monetize payments.
Corporate includes costs of corporate functions and shared services not allocated to our reportable segments.
The Company's chief operating decision makers ("CODM") are our CEO and CFO. The CODM uses adjusted earnings before interest expense, income tax and depreciation and amortization expenses ("Adjusted EBITDA") as the measure of segment profit or loss to allocate resources. Adjusted EBITDA represents EBITDA (i.e. earnings before interest, income tax, and depreciation and amortization expenses) adjusted for certain non-cash costs, such as stock-based compensation and the write-off of the carrying value of investments or other assets, as well as debt extinguishment and modification expenses and other expenses and income items considered non-recurring, such as acquisition integration expenses, certain professional fees, and litigation settlements.
Segment level assets information is not provided or subject to review by the CODM and therefore not provided.
Information on reportable segments and reconciliations to income before income taxes are as follows:
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Year Ended December 31, 2025
(in thousands)
Merchant Solutions
Payables
Treasury Solutions
Total
Revenue from external customers
$
639,682
$
99,407
$
213,920
$
953,009
Intersegement revenues
2,387
1,465
1,859
5,711
642,069
100,872
215,779
958,720
Elimination of intersegment revenues
(
5,711
)
Total consolidated revenues
$
953,009
Less: Cost of services (excludes depreciation and amortization)
(1)
(
497,942
)
(
71,739
)
(
14,337
)
Less: Other operating expenses
(1)(2)
(
35,486
)
(
14,989
)
(
20,159
)
Add: Other segment items
(3)
3,152
447
948
Segment Adjusted EBITDA
$
111,793
$
14,591
$
182,231
$
308,615
Reconciliation of Adjusted EBITDA to income (loss) before income taxes
Segment Adjusted EBITDA
$
308,615
Adjustment for corporate items
(4)
(
73,749
)
Intersegment revenue elimination
(
5,711
)
Depreciation and amortization
(
63,183
)
Interest expense
(
90,654
)
Debt modification and extinguishment expenses
(
12,514
)
Selling, general and administrative (non-recurring)
(
5,718
)
Salary and employee benefits (non-recurring)
(
2,501
)
Non-cash stock based compensation
(6)
(
8,306
)
Income before income taxes
$
46,279
(1) The significant expense categories and amounts align with the segment level information regularly provided to the CODM.
(2) Other operating expenses include salary and employee benefits, and selling, general and administrative expenses.
(3) Other segment items for each reportable segment include other income, net of stock based compensation expense.
(4) Adjustment for corporate items include:
(in thousands)
December 31, 2025
Elimination of cost of services (excludes depreciation and amortization)
$
5,703
Other operating expenses
(2)
(
99,632
)
Other items
(5)
20,180
$
(
73,749
)
(5) Other items include other income, net, stock based compensation expense, selling, general and administrative (non-recurring expenses) and salary and employee benefits (non-recurring expenses).
(6) Excludes stock based compensation settled in cash subsequent to December 31, 2025.
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(in thousands)
Other specified segment disclosure
Year Ended December 31, 2025
Merchant Solutions
Payables
Treasury Solutions
Total
Depreciation and amortization
$
31,102
$
5,081
$
19,626
$
55,809
Year Ended December 31, 2024
(in thousands)
Merchant Solutions
Payables
Treasury Solutions
Total
Revenue from external customers
$
612,116
$
87,954
$
179,632
$
879,702
Intersegement revenues
1,431
1,149
816
3,396
613,547
89,103
180,448
883,098
Elimination of intersegment revenues
(
3,396
)
Total consolidated revenues
$
879,702
Less: Cost of services (excludes depreciation and amortization)
1
(
478,451
)
(
64,659
)
(
11,892
)
Less: Other operating expenses
(1)(2)
(
28,234
)
(
17,059
)
(
14,485
)
Add: Other segment items
(3)
2,051
220
865
Segment Adjusted EBITDA
$
108,913
$
7,605
$
154,936
$
271,454
Reconciliation of Adjusted EBITDA to income (loss) before income taxes
Segment Adjusted EBITDA
$
271,454
Adjustment for corporate items
(4)
(
63,791
)
Intersegment revenue elimination
(
3,396
)
Depreciation and amortization
(
58,041
)
Interest expense
(
88,948
)
Debt modification and extinguishment expenses
(
10,369
)
Selling, general and administrative (non-recurring)
(
3,510
)
Non-cash stock based compensation
(
6,118
)
Income before income taxes
$
37,281
(1) The significant expense categories and amounts align with the segment level information regularly provided to the CODM.
(2) Other operating expenses include salary and employee benefits, and selling, general and administrative expenses.
(3) Other segment items for each reportable segment include other income, net of stock based compensation expense.
(4) Adjustment for corporate items include:
(in thousands)
December 31, 2024
Elimination of cost of services (excludes depreciation and amortization)
$
3,382
Other operating expenses
(2)
(
76,842
)
Other items
(5)
9,669
$
(
63,791
)
(5) Other items include other income, net, stock based compensation expense, selling, general and administrative (non-recurring expenses).
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(in thousands)
Other specified segment disclosure
Year Ended December 31, 2024
Merchant Solutions
Payables
Treasury Solutions
Total
Depreciation and amortization
$
30,865
$
5,258
$
16,928
$
53,051
Year Ended December 31, 2023
(in thousands)
Merchant Solutions
Payables
Treasury Solutions
Total
Revenue from external customers
$
583,053
$
40,530
$
132,029
$
755,612
Intersegement revenues
198
626
157
981
583,251
41,156
132,186
756,593
Elimination of intersegment revenues
(
981
)
Total consolidated revenues
$
755,612
Less: Cost of services (excludes depreciation and amortization)
1
(
446,188
)
(
26,607
)
(
8,456
)
Less: Other operating expenses
(1)(2)
(
29,165
)
(
12,853
)
(
13,389
)
Add: Other segment items
(3)
1,587
554
552
Segment Adjusted EBITDA
$
109,485
$
2,250
$
110,893
$
222,628
Reconciliation of Adjusted EBITDA to income (loss) before income taxes
Segment Adjusted EBITDA
$
222,628
Adjustment for corporate items
(4)
(
53,315
)
Intersegment revenue elimination
(
981
)
Depreciation and amortization
(
68,395
)
Interest expense
(
76,108
)
Selling, general and administrative (non-recurring)
(
9,825
)
Non-cash stock based compensation
(
6,768
)
Non cash other losses
(
84
)
Income before income taxes
$
7,152
(1) The significant expense categories and amounts align with the segment level information regularly provided to the CODM.
(2) Other operating expenses include salary and employee benefits, and selling, general and administrative expenses.
(3) Other segment items for each reportable segment include other income, net of stock based compensation expense.
(4) Adjustment for corporate items include:
(in thousands)
December 31, 2023
Elimination of cost of services (excludes depreciation and amortization)
$
944
Other operating expenses
(2)
(
69,979
)
Other items
(5)
15,720
$
(
53,315
)
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(4) Other items include other income, net, stock based compensation expense, selling, general and administrative (non-recurring expenses) and non-cash other losses.
(in thousands)
Other specified segment disclosure
Year Ended December 31, 2023
Merchant Solutions
Payables
Treasury Solutions
Total
Depreciation and amortization
$
36,715
$
1,831
$
22,426
$
60,972
19.
Earnings (Loss) per Common Share
The following tables set forth the computation of the Company's basic and diluted earnings (loss) per common share:
(in thousands except per share amounts)
Years Ended December 31,
2025
2024
2023
Numerator:
Net income (loss)
$
55,681
$
24,015
(
1,311
)
Less: Dividends, accretion, and related excise tax attributable to redeemable senior preferred stockholders
—
(
47,336
)
(
47,744
)
Less: NCI preferred unit redemptions
—
(
639
)
—
Net income (loss) attributable to common stockholders
$
55,681
$
(
23,960
)
$
(
49,055
)
Denominator:
Weighted average shares outstanding
(1)
79,798
77,993
78,333
Effect of dilutive potential common shares
1,670
—
—
Adjusted weighted average shares outstanding
81,468
77,993
78,333
Basic earnings (loss) per common share
$
0.70
$
(
0.31
)
$
(
0.63
)
Diluted earnings (loss) per share
$
0.68
$
(
0.31
)
$
(
0.63
)
(1) For all periods presented, the weighted-average common shares outstanding includes
1,803,841
warrants issued in the second quarter of 2021 that were exercised during the first quarter of 2025.
Anti-dilutive securities that were excluded from earnings (loss) per common share that could potentially be dilutive in future periods are as follows:
Common Stock Equivalents at December 31,
(in thousands)
2025
2024
2023
Restricted stock awards
(1)
162
721
1,180
Outstanding stock option awards
(1)
—
840
900
Liability-classified restricted stock awards
(2)
76
—
—
Total
238
1,561
2,080
(1) Granted under 2018 Plan
(2) Award can be settled in cash or the Company's common stock at mutual agreement of the grantee and the Company
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20.
Subsequent Events
The Company’s management evaluated subsequent events through the date of the issuance of the consolidated financial statements. There have been no subsequent events that occurred during such period that would require disclosure in, or would be required to be recognized in the consolidated financial statements as of and for the year ended December 31, 2025.
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Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure
N/A
Item 9A. Controls and Procedures
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act, designed to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is recorded, processed, summarized or reported within the time periods specified in SEC rules and regulations and that such information is accumulated and communicated to our management, including our principal executive officer (“CEO”), our principal financial officer (“CFO”) and, as appropriate, to allow timely decisions regarding required disclosures.
Management, with the participation of the CEO and CFO, has evaluated the effectiveness of the Company's disclosure controls and procedures as of December 31, 2025. Based on that evaluation, the Company's CEO and CFO concluded that the Company's disclosure controls and procedures were effective as of December 31, 2025.
Report of Management on Internal Control over Financial Reporting
Management is responsible for establishing and maintaining adequate internal control over financial reporting, as such term is defined in Rules 13a-15(f) and 15d-15(f) of the Exchange Act. Under the supervision and with the participation of our management, including our CEO and CFO, we evaluated the effectiveness of our internal control over financial reporting as of the end of the most recent fiscal year, December 31, 2025, utilizing the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in the
Internal Control-Integrated Framework
(2013). Based on this evaluation, management, including our CEO and CFO, concluded that the Company maintained effective internal control over financial reporting as of December 31, 2025.
Ernst & Young LLP, an independent registered public accounting firm, has issued an attestation report on our internal control over financial reporting as of December 31, 2025 (see
Report of Independent Registered Public Accounting Firm
).
Remediation of Material Weakness in Internal Control Over Financial Reporting
As previously reported in Part II, Item 9A, "Controls and Procedures" in the Company's Annual Report on Form 10-K for the year ended December 31, 2024, management identified a material weakness related to the design and operation of certain automated controls (including related information technology general controls ["ITGCs"]) for certain tools or applications involved in the transformation and ingestion of third-party processors data in the Company's control environment. The ingested data is a key input for determination of merchant revenue (and related accounts receivable) and residual expense (and related accounts payable). Consequently, automated controls and IT dependent manual business process controls that rely upon information from the affected financial applications and processes were also deemed ineffective.
We have remediated this material weakness as of December 31, 2025, by implementing the following measures:
•
Identified and scoped in additional servers and applications involved in data transformation and ingestion process for ITGCs testing purposes;
•
Identified and tested automated application controls throughout the data transformation and ingestion process; and
•
Enhanced ITGCs around user access reviews, change management, segregation of duties between administration and production servers, critical interface jobs and privilege user access.
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Changes in Internal Control over Financial Reporting
Except in connection with the remediation of the material weakness as discussed above, there were no changes in the Company’s internal controls over financial reporting identified in connection with the evaluation required by Rules 13a-15(d) and 15d-15(d) of the Exchange Act that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting during the quarter ended December 31, 2025.
Inherent Limitations on Effectiveness of Controls and Procedures
Our management, including our CEO and CFO, recognizes our controls and procedures, no matter how well designed and operated, can only provide reasonable assurance of achieving the the desired control objectives and will not prevent all errors and all fraud. The design of our disclosure controls and procedures must reflect the fact that there are resource constraints and that management is required to apply judgment in evaluating the benefits of possible controls and procedures relative to their costs.
Item 9B. Other Information
Rule 10b5-1 Director and Officer Trading Arrangements
On March 11, 2025, Sean Kiewiet, an officer of the Company as defined in Section 16 of the Exchange Act, adopted a Rule 10b5-1 trading arrangement as defined in Item 408(a) of the SEC's Regulation S-K.
Officer or Director Name and Title
Action
Plan Type
Date
Number of Shares to be sold
Expiration
Sean Kiewiet,
Chief Strategy Officer
Adopted
Rule 10b5-1
March 11, 2025
600,000
August 31, 2026
Item 9C. Disclosures Regarding Foreign Jurisdictions that Prevent Inspections
Not applicable
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PART III.
Item 10. Directors, Executive Officers and Corporate Governance
The information called for by Item 10 is incorporated herein by reference to the definitive proxy statement relating to the Company's 2025 Annual Meeting of Stockholders. We intend to file such definitive proxy statement with the SEC pursuant to Regulation 14A within 120 days of the end of the fiscal year covered by this Annual Report on Form 10-K.
Item 11. Executive Compensation
The information called for by Item 11 is incorporated herein by reference to the definitive proxy statement referenced above in Item 10.
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
The information called for by Item 12 is incorporated herein by reference to the definitive proxy statement referenced above in Item 10.
Item 13. Certain Relationships and Related Transactions, and Director Independence
The information called for by Item 13 is incorporated herein by reference to the definitive proxy statement referenced above in Item 10.
Item 14. Principal Accountant Fees and Services
The information called for by Item 14 is incorporated herein by reference to the definitive proxy statement referenced above in Item 10.
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PART IV.
Item 15. Exhibit and Financial Statement Schedules
(a) (1) Our consolidated financial statements listed below are set forth in "
Item 8 - Financial Statements and Supplementary Data
" of this Annual Report on Form 10-K:
Page
Report of Independent Registered Public Accounting Firm (
EY
PCAOB ID:
42
)
43
Consolidated Balance Sheets as of December 31, 2025 and December 31, 2024
46
Consolidated Statements of Operations and Comprehensive
Income (Loss) for the Years Ended December 31, 2025, 2024 and 2023
47
Consolidated Statements of Changes in Stockholders' Deficit and Non-Controlling Interest for the Years Ended December 31, 2025, 2024 and 2023
48
Consolidated Statements of Cash Flows for the Years Ended December 31, 2025, 2024 and 2023
51
Notes to the Consolidated Financial Statements
53
(2) Financial Statement Schedule
N/A
(b) Exhibits
Exhibit
Description
2.1
Second Amended and Restated Contribution Agreement, dated as of April 17, 2018, by and among Priority Investment Holdings, Priority Incentive Equity Holdings, LLC and M I Acquisitions, Inc. (incorporated by reference to Annex A to the Company's Proxy Statement on Schedule 14(a), filed July 5, 2018).
2.2
†
Agreement and Plan of Merger, dated as of March 5, 2021, by and among the Company, Finxera, Merger Sub, and the Equityholder Representative
(in
corporated by reference)
.
2.3
Certificate of Amendment to the Certificate of Incorporation of Priority Technology Holdings dated April 16, 2021, filed April 29, 2021 (incorporated by reference).
2.4
Agreement and Plan of Merger by and among the Company, Finxera Holdings, Inc., Prime Warrior Acquisition Corp., and Stone Point Capital LLC
(incorporated by reference)
.
3.1
Second Amended and Restated Certificate of Incorporation of Priority Technology Holdings, Inc. (incorporated by reference to Exhibit 3.1 to the Company's Current Report on Form 8-K, filed July 31, 2018).
3.2
Amended and Restated Bylaws of Priority Technology Holdings, Inc. (incorporated by reference to Exhibit 3.2 to the Company's Current Report on Form 8-K, filed July 31, 2018).
3.3
Certificate of Designations of Senior Preferred Stock (incorporated by reference).
4.1
Specimen Unit Certificate (incorporated by reference to Exhibit 4.1 to the Registration Statement on Form S-1, filed July 26, 2016
).
4.2
Specimen Common Stock Certificate (incorporated by reference to Exhibit 4.2 to the Registration Statement on Form S-1, filed July 26, 2016).
4.
3
Description of Securities (incorporated by reference).
10.1
Registration Rights Agreement dated as of July 25, 2018 by and among M I Acquisitions, Inc. and the other parties thereto (incorporated by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K, filed July 31, 2018).
10.2
†
Priority Technology Holdings, Inc. 2018 Equity Incentive Plan (incorporated by reference to Exhibit 10.2 to the Company's Current Report on Form 8-K, filed July 31, 2018).
10.3
Priority Technology Holdings, Inc. 2021 Employee Stock Purchase Plan (incorporated by reference).
10.3.1
Amendment No. 1 to Priority Technology Holdings, Inc. 2021 Employee Stock Purchase Plan (incorporated by reference).
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Table of Contents
10.3.2
Amendment No. 2 to Priority Technology Holdings, Inc. 2021 Employee Stock Purchase Plan (incorporated by reference).
10.5
†
Director Agreement by and among Priority Holdings LLC, Pipeline Cynergy Holdings, LLC, Priority Payment Systems Holdings, LLC and Thomas C. Priore, dated May 21, 2014 (incorporated by reference to Exhibit 10.6 to the Company's Registration Statement on Form S-4/A, filed December 26, 2018).
10.6
†
Amendment No. 1 to Director Agreement by and among Priority Holdings LLC, Pipeline Cynergy Holdings, LLC, Priority Payment Systems Holdings, LLC and Thomas C. Priore, dated April 19, 2018 (incorporated by reference to Exhibit 10.7 to the Company's Registration Statement on Form S-4/A, filed December 26, 2018).
10.7
Executive Employment Agreement of Bradley Miller dated April 15, 2022 (incorporated by reference)
.
10.8
Executive Employment Agreement of Timothy O'Leary dated September 19, 2022 (incorporated by reference)
.
10.9
Form Restricted Stock Unit Award Agreement (incorporated by reference).
10.10
†
Form of Independent Director Agreement (incorporated by reference to Exhibit 10.19 to the Company's Annual Report on Form 10-K, filed March 29, 2019).
10.11
Asset Purchase Agreement by and between MRI Payments LLC, MRI Software LLC, and Priority Real Estate Technology LLC, dated August 31, 2020 (incorporated by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K filed September 1, 2020).
10.12
Support Agreement, dated as of March 5, 2021, by and among the Shareholders' and Finxera (incorporated by reference).
10.1
3
Amended and Restated Registration Rights Agreement, dated as of September 17, 2021 by and among Priority Technology Holdings, Inc. and the stockholders party thereto (incorporated by reference).
10.1
4
Amendment No. 1 to Equity and Asset Purchase Agreement, dated July 31, 2023, by and among Plastiq, Powered by Priority, LLC, Plastiq Inc., PLV Inc. and Nearside Business Corp
(
incorporated by reference)
.
10.1
5
Side Letter Agreement, dated July 28, 2023, by and between Plastiq, Powered by Priority, LLC and Colonnade Acquisition Corp. II
(incor
porated by reference)
.
10.1
6
Earnout Agreement, dated July 31, 2023, by and among Plastiq, Powered by Priority, LLC, Plastiq Inc., PLV Inc., Nearside Business Corp., Blue Torch Finance, LLC and Priority Holdings, LLC
(incorporated by reference)
.
10.
1
7
Priority Technology Holdings, Inc. Amended and Restated Certificate of Designations of the Powers, Preferences and Relative, Participating, Optional and Other Special Rights, and Qualifications, Limitations and Restrictions thereof, of Senior Preferred Stock
(incorporated by reference)
.
10.
18
Credit and Guaranty Agreement, dated as of May 16, 2024, by and among Priority Holdings, LLC, as the Initial Borrower, the Credit Parties party thereto, the Lenders party thereto and Truist Bank, as Administrative Agent and Collateral Agent
(incorporated by reference)
.
10.
19
Amendment No. 1 to the Credit and Guaranty Agreement, dated as of November 21, 2024, by and among Priority Holdings, LLC, as the Initial Borrower, the Credit Parties party thereto, the 2024-1 Incremental Term Lenders and Truist Bank, as Administrative Agent and Collateral Agent
(incorporated by
reference)
.
10.
20
Amendment No. 2 to the Credit and Guaranty Agreement, dated as of July 31, 2025, by and among Priority Holdings, LLC, as the Borrower Representative, the Credit Parties party thereto, each of the Lenders party thereto, each 2025-1 Converting Lender party thereto, each 2025-1 Incremental Revolving Credit Lender party thereto, each New 2025-1 Refinancing Term Lender party thereto and Truist Bank, as administrative agent and collateral agent, as the Designated 2025 Fronting Lender and as the 2025-1 Incremental Term Lender
(incorporated by reference)
.
10.
21
Amendment No. 3 to the Credit and Guaranty Agreement, dated as of October 1, 2025, by and among Priority Holdings, LLC, as the sole Borrower Representative under the Credit Agreement, the other Credit Parties thereto, the 2025-2 Incremental Term Lender and Truist Bank, as Administrative Agent and Collateral Agent (incorporated by reference).
10.
22
Credit Agreement, dated as of August 18, 2025, by and among Priority Finance SPV, LLC, as Borrower, Priority Residual Finance, LLC, as Holdings, Priority Holdings, LLC, as Servicer, the Lenders party thereto and VP Capital, L.P., as Administrative Agent and Collateral Agent
(incorporated by reference)
.
10.
23
Asset Purchase Agreement, dated October 1, 2025, by and between Priority DMS, LLC as buyer and DMSJV, LLC as seller (incorporated by reference).
10.
24
Asset Purchase Agreement, dated as of August 18, 2025, by and between Priority Boom, LLC as buyer and Eventus Holdings, LLC, Riverside Management, LLC, and National Payment Systems, LLC, as sellers
(incorporated
by reference)
.
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10.
25
Servicing Agreement, dated as of August 18, 2025, by and between Priority Finance SPV, LLC, as Borrower and Priority Holdings, LLC, as Servicer (incorporated by reference).
10.
26
Sale Agreement, dated as of August 18, 2025, by and among Priority Holdings, LLC, as Priority Originator and Servicer, Priority Payment Systems LLC, as PPS Originator and Priority Finance SPV, LLC
(incorporated by
reference)
.
19.1
Insider Trading Policy (incorporated by reference).
21.1
*
Subsidiaries
23.1
*
Consent of Independent Registered Public Accounting Firm
31.1
*
Certification of Chief Executive Officer pursuant to Rule 13a-14 and Rule 15d-14(a), promulgated under the Securities and Exchange Act of 1934, as amended.
31.2
*
Certification of Principal Financial Officer pursuant to Exchange Act Rule 13a-14(a) as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1
*
Certification of Principal Executive Officer and Principal Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
97.1
Priority Technology Holdings, Inc. Recoupment Policy adopted March 1, 2023 (incorporated by reference).
101.INS *
XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH *
XBRL Taxonomy Extension Schema Document
101.CAL *
XBRL Taxonomy Extension Calculation Linkbase Document
101.LAB *
XBRL Taxonomy Extension Label Linkbase Document
101.PRE *
XBRL Taxonomy Extension Presentation Linkbase Document
101.DEF *
XBRL Taxonomy Extension Definition Linkbase Document
* Filed herewith
** Furnished herewith
†
Indicates exhibits that constitute management contracts or compensation plans or arrangements.
Item 16. Form 10-K Summary
None.
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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
PRIORITY TECHNOLOGY HOLDINGS, INC.
March 10, 2026
/s/ Thomas C. Priore
Thomas C. Priore
Chief Executive Officer and Chairman
(Principal Executive Officer)
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Signature
Title
Date
/s/ Thomas C. Priore
Thomas C. Priore
Chief Executive Officer and Chairman
(Principal Executive Officer)
March 10, 2026
/s/ Timothy M. O'Leary
Timothy M. O'Leary
Chief Financial Officer
(Principal Financial Officer)
March 10, 2026
/s/ Rajiv Kumar
Rajiv Kumar
Senior Vice President and
Chief Accounting Officer
(Principal Accounting Officer)
March 10, 2026
/s/ Clayton Main
Clayton Main
Director
March 10, 2026
/s/ Michael Passilla
Michael Passilla
Director
March 10, 2026
/s/ Marietta C. Davis
Marietta C. Davis
Director
March 10, 2026
/s/ Christina M. Favilla
Christina M. Favilla
Director
March 10, 2026
/s/ Marc Crisafulli
Marc Crisafulli
Director
March 10, 2026
107