Tompkins Financial
TMP
#5728
Rank
$1.20 B
Marketcap
$83.33
Share price
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Change (1 day)
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Change (1 year)

Tompkins Financial - 10-K annual report


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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

FOR ANNUAL AND TRANSITION REPORTS PURSUANT TO SECTIONS
13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2003
-----------------

Commission File Number 1-12709
-------



TOMPKINS TRUSTCO INC.
------------------------------------------------------
(Exact name of registrant as specified in its charter)

New York 16-1482357
------------------------------- ----------------
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification No.)

The Commons, P.O. Box 460, Ithaca, New York 14851
- ------------------------------------------- ----------
(Address of principal executive offices) (Zip Code)

Registrant's telephone number, including area code: (607) 273-3210

Securities registered pursuant to Section 12(b) of the Act: None

Securities registered pursuant to Section 12(g) of the Act: Title of Class:
Common Stock ($.10 Par Value)

Indicate by check mark whether the registrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
registrant was required to file such reports) and (2) has been subject to such
filing requirements for the past 90 days. Yes [X] No [ ].

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405
of Regulation S-K is not contained herein, and will not be contained, to the
best of the registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K. [ ]

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Act). Yes [X] No[ ]

The aggregate market value of the registrant's voting stock held by
non-affiliates was approximately $278,872,000 on June 30, 2003, based on the
closing sales price of a share of the registrant's common stock, $.10 par value
(the "Common Stock"), as reported on the American Stock Exchange, as of such
date.

The number of shares of the registrant's Common Stock outstanding as of March 1,
2004, was 8,161,184 shares.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the registrant's definitive proxy statement relating to the annual
meeting of shareholders to be held on May 11, 2004, which definitive proxy
statement (the "Proxy Statement") will be filed with the Securities and Exchange
Commission within 120 days after the end of the fiscal year to which this report
relates, are incorporated by reference into Part III of this Form 10-K where
indicated.
TOMPKINS TRUSTCO, INC.
2003 Annual Report on Form 10-K
Table of Contents

PART I Page

Item 1. Business of the Company 1
Item 2. Properties 4
Item 3. Legal Proceedings 6
Item 4. Submission of Matters for a Vote by Securities Holders 7
Item 4A. Executive Officers of the Registrant 7

PART II

Item 5. Market for Registrant's Common Equity and Related
Stockholder Matters 8
Item 6. Selected Financial Data 8
Item 7. Management Discussion and Analysis of Financial Condition
and Results of Operations 9
Item 7A. Quantitative and Qualitative Disclosure About Market Risk 28
Item 8. Financial Statements and Supplementary Data 31
Item 9. Changes in and Disagreements with Accountants on Accounting
and Financial Disclosure 61
Item 9A. Controls and Procedures 61

PART III

Item 10. Directors and Executive Officers of the Registrant 61
Item 11. Executive Compensation 61
Item 12. Security Ownership of Certain Beneficial Owners and Management 61
Item 13. Certain Relationships and Related Transactions 61
Item 14. Principal Accountant Fees and Services 62

Part IV

Item 15. Exhibits, Financial Statement Schedules, and Reports
on Form 8-K 62


Powers of Attorney
[This Page Intentionally Left Blank]
PART I

Item 1. Business of the Company


General

Headquartered in Ithaca, New York, Tompkins Trustco, Inc., ("Tompkins" or the
"Company") is registered as a Financial Holding Company with the Federal Reserve
Board under the Bank Holding Company Act of 1956, as amended. The Company
conducts its business through its wholly-owned subsidiaries, Tompkins Trust
Company, The Bank of Castile, The Mahopac National Bank, and Tompkins Insurance
Agencies, Inc. Unless the context otherwise requires, the term "Company" refers
to Tompkins Trustco, Inc. and its subsidiaries. The Company's principal offices
are located at The Commons, Ithaca, New York 14851, and its telephone number is
(607) 273-3210. The Company's common stock is traded on the American Stock
Exchange under the Symbol "TMP."

Tompkins was organized in 1995, under the laws of the State of New York, as a
bank holding company for the Tompkins Trust Company (the "Trust Company"), a
commercial bank that has operated in Ithaca and surrounding communities since
1836. On December 31, 1999, the Company completed a merger with Letchworth
Independent Bancshares Corporation ("Letchworth"), at which time Letchworth was
merged with and into Tompkins. Upon completion of the merger, Letchworth's two
subsidiary banks, The Bank of Castile and The Mahopac National Bank ("Mahopac
National Bank"), became subsidiaries of Tompkins. The merger with Letchworth was
accounted for as a pooling-of-interests, and accordingly all prior period
financial information was restated to present the combined financial condition
and results of operations of both companies as if the merger had been in effect
for all periods presented.

Prior to the Company's acquisition of Letchworth, Letchworth had acquired 70.17%
of the outstanding common stock of Mahopac National Bank in a cash transaction
accounted for as a purchase on June 4, 1999.

In 2001, Tompkins completed the purchase of the minority interest in Mahopac
National Bank, primarily in a stock-for-stock transaction accounted for as a
purchase. Prior to September 1, 2000, the approximately 30% interest in Mahopac
National Bank, which was not owned by Tompkins, was shown as a minority interest
in consolidated subsidiaries on the consolidated statements of condition.
Subsequent to September 1, 2000, all of the net income of Mahopac National Bank
is included in Tompkins' consolidated net income. The approximately 30%
acquisition of Mahopac National Bank resulted in a core deposit intangible of
$1.9 million and goodwill of $3.2 million.

Effective January 1, 2001, the Company completed the acquisition of 100% of the
common stock of Austin, Hardie, Wise Agency, Inc. and Ernest Townsend & Son,
Inc., in a cash and stock transaction accounted for as a purchase. The purchase
price exceeded the fair value of identifiable assets acquired less liabilities
assumed by $4.4 million, which was recorded as goodwill. The two agencies have
been merged with and into Tompkins Insurance Agencies, Inc. ("Tompkins
Insurance"), a wholly-owned subsidiary of Tompkins. The purchase agreements for
the insurance agencies included provisions for additional consideration to be
paid in the form of the release of shares of Company stock from escrow if
Tompkins Insurance met certain income targets in 2001 and 2002. Tompkins
Insurance met the income targets, resulting in the release of 13,802 shares in
2001 and 22,967 shares in 2002 as additional consideration. Such shares are
considered outstanding for purposes of computing diluted earnings per share
beginning on October 1, 2001 for shares released in 2001 and beginning on July
1, 2002 for shares released in 2002.

On June 22, 2001, Tompkins Insurance acquired the assets of Youngs & Linfoot of
LeRoy, Inc. in a cash transaction accounted for as a purchase. The purchase
price exceeded the fair value of identifiable assets acquired less liabilities
assumed by $287,000, which was recorded as goodwill. The transaction also
resulted in $65,000 of identifiable intangibles consisting of a covenant not to
compete, which is being amortized over 5 years.

On February 1, 2003, Tompkins Insurance acquired the assets of the Powers
Agency, Inc. in a cash transaction accounted for as a purchase. The transaction
resulted in identifiable intangible assets of $57,000 and goodwill of $75,000.
The identifiable intangible asset consists of a covenant not to compete and is
being amortized over 5 years. The goodwill is not being amortized.

On November 1, 2003, Tompkins Insurance acquired 100% of the stock of Youngs &
Linfoot, Inc., an insurance agency in Geneseo, New York, in a stock and cash
transaction accounted for as a purchase. The transaction resulted in
identifiable intangible assets of $243,000 consisting of customer lists and
contracts of $150,000 and a covenant not to compete of $93,000. Goodwill, in the
amount of $782,000, is not being amortized. The covenant not to compete and
other identifiable intangible assets are being amortized over 6 years.

1
Narrative Description of Business

The Company provides traditional banking and related financial services, which
constitute the Company's only reportable business segment. Banking services
consist primarily of attracting deposits from the areas served by its banking
offices and using those deposits to originate a variety of commercial loans,
consumer loans, real estate loans, and leases. The Company's principal expenses
are interest on deposits, interest on borrowings, and operating and general
administrative expenses, as well as provisions for loan/lease losses. Funding
sources, other than deposits, include borrowings, securities sold under
agreements to repurchase, and cash flow from lending and investing activities.
Tompkins provides a variety of financial services to individuals and small
business customers. Some of the traditional banking and related financial
services are detailed below.

Commercial Services
The Company's subsidiary banks provide financial services to corporations and
other business clients. Lending activities include loans for a variety of
business purposes, including real estate financing, construction, equipment
financing, accounts receivable financing, and commercial leasing. Other
commercial services include deposit and cash management services, letters of
credit, sweep accounts, credit cards, purchasing cards, merchant processing, and
Internet-based account services.

Retail Services
The Company's subsidiary banks provide a variety of retail banking services
including checking accounts, savings accounts, time deposits, IRA products,
brokerage services, residential mortgage loans, personal loans, home equity
loans, credit cards, debit cards and safe deposit services. Retail services are
accessible through a variety of delivery systems including branch facilities,
ATMs, voice response, and Internet banking.

Trust and Investment Management Services
The Company provides trust and investment services through Tompkins Investment
Services, a division of Tompkins Trust Company. Tompkins Investment Services,
with office locations at all three of the Company's subsidiary banks, provides a
full range of money management services, including investment management
accounts, custody accounts, trusts, retirement plans and rollovers, estate
settlement, and financial planning.

Insurance Services
The Company provides insurance services through its Tompkins Insurance
subsidiary. Tompkins Insurance is an independent agency, representing 22 major
insurance carriers with access to special risk property and liability markets.
Tompkins Insurance has state of the art computer systems for record keeping,
claim processing and coverage confirmation, and can provide instant insurance
pricing comparisons from some of the country's finest insurance companies.
Tompkins Insurance has six Western New York office locations serving markets
contiguous to The Bank of Castile.

Securities Portfolio
The Company maintains a portfolio of securities such as U.S. government and
agency securities, obligations of states and political subdivisions thereof,
equity securities, and interest-bearing deposits. Management typically invests
in securities with short to intermediate average lives in order to better match
the interest rate sensitivities of its assets and liabilities.

Investment decisions are made within policy guidelines established by the
Company's Board of Directors. The investment policy established by the Board of
Directors is based on the asset/liability management goals of the Company, and
is monitored by the Company's Asset/Liability Management Committee. The intent
of the policy is to establish a portfolio of high quality diversified
securities, which optimizes net interest income within acceptable limits of
safety and liquidity. Securities, other than certain obligations of states and
political subdivisions thereof, are classified as available-for-sale, though it
is generally management's intent to hold all securities to maturity. Securities
available-for-sale may be used to enhance total return, provide additional
liquidity, or reduce interest rate risk.

Competition

The Company's subsidiary banks operate 34 offices, including 1 limited-service
office, serving communities in upstate New York. The Trust Company operates 14
full-service and 1 limited-service banking offices in the counties of Tompkins,
Cortland, Cayuga, and Schuyler. The Bank of Castile conducts its operations
through its 13 full-service offices, in towns situated in and around the areas
commonly known as the Letchworth State Park area and the Genesee Valley region
of New York State. Mahopac National Bank is located in Putnam County, and
operates 4 full-service offices in that county, and 2 full-service offices in
Dutchess County.

The decision to operate as three locally managed community banks reflects
management's commitment to community banking as a business strategy. For
Tompkins, this community banking approach is characterized by a commitment to
prompt, accurate service, and the personal touch provided by knowledgeable,
dedicated employees. The combined resources of the Tompkins organization
provides increased capacity for growth, and greater capital resources necessary
to make investments in technology and services. Tompkins has developed several
specialized financial services that are now available in markets served by all
three subsidiary banks. These services include trust and investment services,
leasing, card services, and Internet banking. Tompkins Insurance adds a line of
insurance and risk management products to the Company's array of financial
products.

2
The area served by the Trust Company consists primarily of Tompkins County, with
an estimated population of 97,000. Education plays a significant role in the
local economy with Cornell University and Ithaca College being two of the
county's major employers. Current economic trends include low unemployment and
moderate growth. In December 2002, the Trust Company opened its first office in
Cortland, New York, which has a population of approximately 49,000. In June
2003, the Trust Company opened its first office in Auburn, New York, which is in
Cayuga County with a population of approximately 82,000. The Bank of Castile
serves a five-county market that is primarily rural in nature. The opening of a
branch office in Chili, New York, in 1999, has provided increased access to the
suburban Rochester, New York, market. Excluding Monroe County, which includes
Rochester, the population of the counties served by The Bank of Castile is
approximately 171,000. Economic growth has been relatively flat in The Bank of
Castile's market area, although the significant population base of the suburban
Rochester market (in excess of 700,000 people) provides continued opportunities
for growth. The primary market area for Mahopac National Bank is Putnam County,
with a population of approximately 96,000. Putnam County is about 60 miles north
of Manhattan, and is one of the fastest growing counties in New York State.
Mahopac National Bank's Hopewell Junction and LaGrange offices are located in
Dutchess County, which has a population of approximately 280,000. Mahopac
National Bank also has received approval to open a branch office in Mt. Kisco,
New York, which is located in Westchester County.

Competition for commercial banking and other financial services is strong in the
Company's market areas. The deregulation of the banking industry and the
widespread enactment of state laws that permit multi-bank holding companies, as
well as an increasing level of interstate banking, have created a highly
competitive environment for commercial banking. In one or more aspects of its
business, the Company's subsidiaries compete with other commercial banks,
savings and loan associations, credit unions, finance companies, mutual funds,
insurance companies, brokerage and investment banking companies, and other
financial intermediaries. Some of these competitors have substantially greater
resources and lending capabilities and may offer services that the Company does
not currently provide. In addition, many of the Company's non-bank competitors
are not subject to the same extensive federal regulations that govern financial
holding companies and federally insured banks.

Competition among financial institutions is based upon interest rates offered on
deposit accounts, interest rates charged on loans and other credit and service
charges, the quality and scope of the services rendered, the convenience of
banking facilities and, in the case of loans to commercial borrowers, relative
lending limits. Management believes that a community bank is better positioned
to establish personalized banking relationships with both commercial customers
and individual households. The Company's community commitment and involvement in
its primary market areas, as well as its commitment to quality and personalized
banking services are factors that contribute to the Company's competitiveness.
Management believes a locally-based bank is often perceived by the local
business community as possessing a clearer understanding of local commerce and
their needs. Consequently, management believes that each of the Company's
subsidiary banks can compete successfully in its primary market areas by making
prudent lending decisions quickly and more efficiently than its competitors,
without compromising asset quality or profitability, although no assurances can
be given that such factors will assure success. In addition, management believes
a personalized service approach enables each of the Company's subsidiary banks
to attract and retain core deposits.


Regulation

As a registered financial holding company, the Company is subject to examination
and comprehensive regulation by the Federal Reserve Board (FRB). The Company's
subsidiary banks are subject to examination and comprehensive regulation by
various regulatory authorities, including the Federal Deposit Insurance
Corporation (FDIC), the Office of the Comptroller of the Currency (OCC), and the
New York State Banking Department (NYSBD). Each of these agencies issues
regulations and requires the filing of reports describing the activities and
financial condition of the entities under its jurisdiction. Likewise, such
agencies conduct examinations on a recurring basis to evaluate the safety and
soundness of the institutions, and to test compliance with various regulatory
requirements, including: consumer protection, privacy, fair lending, the
Community Reinvestment Act, the Bank Secrecy Act, sales of non-deposit
investments, electronic data processing, and trust department activities.

Under FRB regulations, the Company may not, without providing prior notice to
the FRB, purchase or redeem its own Common Stock if the gross consideration for
the purchase or redemption, combined with the net consideration paid for all
such purchases or redemptions during the preceding twelve months, is equal to
ten percent or more of the Company's consolidated net worth. Additionally, FRB
policy provides that dividends shall not be paid except out of current earnings
and unless prospective rate of earnings retention by the Company appears
consistent with its capital needs, asset quality, and overall financial
condition.

The FRB, the FDIC, and the OCC have promulgated capital adequacy guidelines that
are considered by the agencies in examining and supervising a bank or bank
holding company; and in analyzing any applications a bank or bank holding
company may submit to the appropriate agency. In addition, for supervisory
purposes, the agencies have promulgated regulations establishing five categories
of capitalization, ranging from well capitalized to critically undercapitalized,
depending upon the level of capitalization and other factors. Currently, the
Company and its subsidiary banks maintain leverage and risk-based capital ratios
above the required levels and are considered well capitalized under the
applicable regulations. A comparison of the Company's capital ratios and the
various regulatory requirements is included in Note 17 of the Company's
Consolidated Financial Statements included in "Item 8. Financial Statements and
Supplementary Data" of this Report on Form 10-K.

3
All deposit accounts of the Company's subsidiary banks are insured by the Bank
Insurance Fund (BIF), generally in amounts up to $100,000 per depositor. The
FDIC has the power to terminate a bank's insured status or to temporarily
suspend it under special conditions. Deposit insurance coverage is maintained by
payment of premiums assessed to banks insured by the BIF. Based on capital
strength and favorable FDIC risk classifications, the subsidiary banks are not
currently subject to BIF insurance assessments. Since January 1997, all BIF
insured banks have been subject to special assessments to repay Financing
Corporation (FICO) bonds, which were used to repay depositors of failed Savings
and Loan Associations after the former Federal Savings and Loan Insurance Fund
became insolvent.


Employees

At December 31, 2003, the Company employed 626 employees, approximately 113 of
whom were part-time. No employees are covered by a collective bargaining
agreement and the Company believes its employee relations are excellent.


Available Information

The Company maintains a website with the address www.tompkinstrustco.com. The
Company is not including the information contained on the Company's website as a
part of, or incorporating it by reference into, this Annual Report on Form 10-K.
The Company makes available free of charge (other than an investor's own
Internet access charges) through its website its Annual Reports on Form 10-K,
Quarterly Reports on Form 10-Q and Current Reports on Form 8-K, and amendments
to these reports, filed or furnished pursuant to Section 13(a) or 15(d) of the
Securities Exchange Act of 1934 as amended, as soon as reasonably practicable
after the Company electronically files such material with, or furnishes such
material to, the Securities and Exchange Commission (the "SEC").

These reports may also be obtained at the SEC's Public Reference Room at 450
Fifth Street, NW, Washington, DC 20599. Information on the operation of the
Public Reference Room is available by calling the SEC at 1-800-SEC-0330. The SEC
also maintains a website (www.sec.gov) that contains reports, proxy and
information statements, and other information regarding issuers that file
electronically with the SEC. Copies of these reports are also available at no
charge to any person who requests them, with such request directed to Tompkins
Trustco, Inc., Investor Relations Department, The Commons, Ithaca, New York
14851, telephone no. (607) 273-3210.

Item 2. Properties

The following table provides information relating to the Company's facilities:

<TABLE>
<CAPTION>
Location Facility Type Square Feet Owned/Leased*
- -----------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
The Commons Tompkins Trustco and Trust Company 23,900 Owned
Ithaca, NY Main Office

119 E. Seneca Street Trust Company 18,550 Owned
Ithaca, NY Trust and Investment Services

121 E. Seneca Street Administration 18,900 Owned
Ithaca, NY

Rothschilds Building Operations and Data Processing 24,500 Leased
The Commons, Ithaca, NY

Central Avenue Trust Company 400 Leased
Cornell University, Ithaca, NY Cornell Campus Office

905 Hanshaw Road Trust Company 790 Leased
Ithaca, NY Community Corners Office

139 N. Street Extension Trust Company 2,250 Owned
Dryden, NY Dryden Office

1020 Ellis Hollow Road Trust Company 650 Leased
Ithaca, NY East Hill Plaza Office

775 S. Meadow Street Trust Company 2,280 Owned
Ithaca, NY Plaza Office
</TABLE>

4
<TABLE>
<CAPTION>

Location Facility Type Square Feet Owned/Leased*
- -----------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Pyramid Mall Trust Company 610 Leased
Ithaca, NY Pyramid Mall Office

116 E. Seneca Street Trust Company 775 Owned
Ithaca, NY Seneca Street Drive-in

2251 N. Triphammer Road Trust Company 3,000 Leased
Ithaca, NY Triphammer Road Office

2 W. Main Street Trust Company 2,720 Owned
Trumansburg, NY Trumansburg Office

701 W. Seneca Street Trust Company 2,150 Owned
Ithaca, NY West End Office

2230 N. Triphammer Road Trust Company 204 Leased
Ithaca, NY Kendal Office (Part-time office)

100 Main Street Trust Company 3,115 Owned
Odessa, NY Odessa Office

33 Clinton Avenue Trust Company 1,900 Leased
Cortland, NY Cortland Office

86 North Street Trust Company 4,600 Owned
Auburn, NY Auburn Office

50 N. Main Street The Bank of Castile 6,662 Owned
Castile, NY Main Office

604 W. Main Street The Bank of Castile 4,662 Owned
Arcade, NY Arcade Office

263 E. Main Street The Bank of Castile 3,303 Owned
Avon, NY Avon Office

408 E. Main Street The Bank of Castile 3,496 Owned
Batavia, NY Batavia Office

3155 State Street The Bank of Castile 4,680 Owned
Caledonia, NY Caledonia Office

3252 Chili Avenue The Bank of Castile 4,000 Owned
Chili, NY Chili Office

1 Main Street The Bank of Castile 1,448 Owned
Gainesville, NY Gainesville Office

11 South Street The Bank of Castile 9,700 Owned
Geneseo, NY Geneseo Office

29 Main Street The Bank of Castile 3,084 Owned
LeRoy, NY LeRoy Office

102 N. Center Street The Bank of Castile 4,702 Owned
Perry, NY Perry Office

2727 Genesee Street The Bank of Castile 2,220 Leased
Retsof, NY Retsof Office
</TABLE>

5
<TABLE>
<CAPTION>
Location Facility Type Square Feet Owned/Leased*
- -----------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
445 N. Main Street The Bank of Castile 2,798 Owned
Warsaw, NY Warsaw Office

129 N. Center Street The Bank of Castile 11,138 Owned
Perry, NY Processing Center **

1410 S. Main Street The Bank of Castile 1,250 Leased
Medina, NY 14103 Medina Office

630 Route 6 Mahopac National Bank 2,800 Owned
Mahopac, NY Mahopac Office

591 Route 6N Mahopac National Bank 3,000 Owned
Mahopac Falls, NY Red Mills Office

21 Peekskill Hollow Road Mahopac National Bank 17,950 Owned
Putnam Valley, NY Putnam Valley Office

1441 Route 22 Mahopac National Bank 34,000 Owned
Brewster, NY Brewster Office

706 Freedom Plains Road Mahopac National Bank 2,200 Owned
Poughkeepsie, NY LaGrange Office

1822 Route 82 Mahopac National Bank 1,200 Leased
Hopewell Junction, NY Hopewell Office

14 Market Street Tompkins Insurance 11,424 Leased
Attica, NY Attica Office

34 N. Main Street Tompkins Insurance 2,280 Leased
Warsaw, NY Warsaw Office

13360 Broadway Tompkins Insurance 1,000 Owned
Alden, NY Alden Office

3212 State Street Tompkins Insurance 700 Leased
Caledonia, NY Caledonia Office

40 Main Street Tompkins Insurance 3,700 Leased
Leroy, NY Leroy Office

216 E. Main Street Tompkins Insurance 1,140 Leased
Batavia, NY Batavia Office

- -----------------------------------------------------------------------------------------------------------------
</TABLE>

* Lease terminations for the Company's leased properties range from 2004
through 2042.
** Office includes two parcels of land that are being leased through 2004
and 2090, respectively.


Management believes the current facilities are suitable for their present and
intended purposes.


Item 3. Legal Proceedings


The Company is involved in legal proceedings in the normal course of business,
none of which are expected to have a material adverse impact on the financial
condition or operations of the Company.

6
Item 4.  Submission of Matters for a Vote by Securities Holders

There were no matters submitted to a vote of the shareholders in the fourth
quarter of 2003.


Item 4A. Executive Officers of the Registrant

The information concerning the Company's executive officers is provided below as
of March 1, 2004:

<TABLE>
<CAPTION>
Age Title Joined Company
<S> <C> <C> <C>
James J. Byrnes 62 Chairman of the Board, and Chief Executive Officer January 1989
James W. Fulmer 52 President, Director January 2000
Stephen E. Garner 57 Executive Vice President January 2000
Stephen S. Romaine 39 Executive Vice President January 2000
Donald S. Stewart 59 Executive Vice President December 1972
Robert B. Bantle 52 Executive Vice President March 2001
Francis M. Fetsko 39 Executive Vice President and Chief Financial Officer October 1996
Joyce P. Maglione 61 Senior Vice President March 1981
Lawrence A. Updike 58 Executive Vice President December 1965
</TABLE>


Business Experience of the Executive Officers:

James J. Byrnes has been Chairman of the Board of the Company since April 1992,
and Chief Executive Officer of the Company since January 1989. From 1978 to
1988, Mr. Byrnes was employed at the Bank of Montreal, most recently as Senior
Vice President.

James W. Fulmer was appointed President of the Company in January 2000.
Effective January 1, 2003, Mr. Fulmer was appointed President and Chief
Executive Officer of The Bank of Castile. Mr. Fulmer is the former President and
Chief Executive Officer of Letchworth Independent Bancshares Corporation, where
he served as President and Chief Executive Officer since January 1991.

Stephen E. Garner was appointed Executive Vice President of the Company in May
2000. Effective January 1, 2003, Mr. Garner was appointed President and Chief
Executive Officer of Tompkins Trust Company. Prior to this appointment, Mr.
Garner was the President and Chief Executive Officer of Mahopac National Bank
since January 1994.

Stephen S. Romaine was appointed President and Chief Executive Officer of
Mahopac National Bank effective January 1, 2003. Prior to this appointment, Mr.
Romaine was Executive Vice President, Chief Financial Officer and Manager,
Support Services Division of Mahopac National Bank.

Donald S. Stewart has been employed by the Company since 1972, and has served as
the executive in charge of trust and investment services since December 1984. He
was promoted to Executive Vice President in 1997.

Robert B. Bantle has been employed by the Company since March 2001. In July
2003, he was promoted to Executive Vice President. He is primarily responsible
for retail banking services. Prior to joining the Company, Mr. Bantle was
employed by Iroquois Bancorp and First National Bank of Rochester as Senior Vice
President.

Francis M. Fetsko has been employed by the Company since 1996, and has served as
Chief Financial Officer since December 2000. In July 2003, he was promoted to
Executive Vice President. Prior to joining the Company, Mr. Fetsko was employed
as a Federal Bank Examiner with the Federal Deposit Insurance Corporation from
1986 to 1995.

Joyce P. Maglione has been employed by the Company since March 1981, and has
served as Senior Vice President since December 1999. Ms. Maglione is primarily
responsible for personnel administration.

Lawrence A. Updike has been employed by the Company since 1965, and has served
as the executive in charge of operations and systems since December 1988. In
July 2003, he was promoted to Executive Vice President.

7
PART II

Item 5. Market for Registrant's Common Equity and Related Stockholder Matters

Market Price Cash Dividends
Market Price & Dividend Information High Low Paid
- --------------------------------------------------------------------------------
See Notes 1, 2, and 3 below:

2003 1st Quarter $43.41 $37.55 $.27
2nd Quarter 42.95 40.02 .27
3rd Quarter 52.00 40.09 .27
4th Quarter 51.50 45.32 .30

2002 1st Quarter $39.55 $35.18 $.25
2nd Quarter 44.49 33.64 .25
3rd Quarter 43.73 38.86 .27
4th Quarter 42.95 35.91 .27

Note 1 - The range of reported high and low price for Tompkins Trustco, Inc.
common stock for actual transactions as quoted on the American Stock Exchange.
As of March 2, 2004, there were approximately 1,893 shareholders of record.

Note 2 - Dividends on Tompkins Trustco, Inc. common stock were paid on the 14th
day of February, the 15th day of May and August, and the 14th day of November of
2003; and on the 15th day of February, May, August, and November of 2002.

Note 3 - Per share data has been retroactively adjusted to reflect a 10% stock
dividend paid on August 15, 2003.


Equity Compensation Plan

A discussion regarding the Company's Equity Compensation Plan is set forth in
Item 12 of this Report, which, in turn, incorporates by reference certain
provisions of the Proxy Statement.

Item 6. Selected Financial Data
<TABLE>
<CAPTION>
Year ended December 31
(in thousands except per share data) 2003 2002 2001 2000 1999
- ----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
FINANCIAL STATEMENT HIGHLIGHTS
Assets $ 1,864,446 $ 1,670,203 $ 1,420,695 $ 1,304,894 $ 1,188,679
Deposits 1,411,125 1,340,285 1,087,458 1,034,901 974,239
Other borrowings 87,111 81,930 75,581 67,257 42,012
Shareholders' equity 158,970 150,597 131,072 114,995 96,624
Interest and dividend income 90,995 93,959 94,158 92,018 77,617
Interest expense 23,493 28,818 36,175 40,076 30,551
Net interest income 67,502 65,141 57,983 51,942 47,066
Provision for loan/lease losses 2,497 2,235 1,606 1,216 944
Net securities gains (losses) 43 363 66 450 (59)
Net income 24,205 22,914 19,627 17,512 15,200
PER SHARE INFORMATION
Basic earnings per share 2.98 2.81 2.41 2.25 1.95
Diluted earnings per share 2.92 2.76 2.38 2.23 1.93
Cash dividends per share* 1.11 1.05 1.00 0.98 0.94
SELECTED RATIOS
Return on average assets 1.37% 1.45% 1.46% 1.42% 1.41%
Return on average equity 15.90% 16.41% 15.82% 17.09% 15.46%
Shareholders' equity to average assets 8.98% 9.51% 9.73% 9.31% 8.97%
Dividend payout ratio* 37.25% 37.54% 41.51% 43.95% 40.52%

OTHER SELECTED DATA (in whole numbers, unless otherwise noted)
- ----------------------------------------------------------------------------------------------------------------------------
Employees (average full-time equivalent) 546 530 513 462 442
Full-service banking offices 33 32 29 28 26
Bank access centers (ATMs) 49 48 45 41 36
Trust and investment services assets under
management (in thousands) $ 1,389,879 $ 1,207,786 $ 1,138,341 $ 1,094,452 $ 1,106,059
============================================================================================================================
</TABLE>
Share data has been retroactively adjusted to reflect a 10% stock dividend paid
on August 15, 2003.

* Cash dividends per share reflects historical information for Tompkins Trustco,
Inc.

8
Item 7.  Management Discussion and Analysis of Financial Condition and Results
of Operations

The following analysis is intended to provide the reader with a further
understanding of the consolidated financial condition and results of operations
of the Company and its operating subsidiaries for the periods shown. For a full
understanding of this analysis, it should be read in conjunction with the
consolidated financial statements and notes thereto included in Item 8.

OVERVIEW

Tompkins Trustco, Inc. ("Tompkins" or the "Company"), is the corporate parent to
three community banks, Tompkins Trust Company ("Trust Company"), The Bank of
Castile, and The Mahopac National Bank ("Mahopac National Bank"), which together
operate 34 banking offices in local market areas throughout New York State.
Through its community banking subsidiaries, the Company provides traditional
banking services, and offers a full range of money management services through
Tompkins Investment Services, a division of Tompkins Trust Company. The Company
also offers insurance services through its Tompkins Insurance Agencies, Inc.
("Tompkins Insurance") subsidiary, an independent agency with a history of over
100 years of service to individual and business clients throughout Western New
York. Each Tompkins subsidiary operates with a community focus, meeting the
needs of the unique communities served. The Company conducts its business
through its wholly-owned subsidiaries, Tompkins Trust Company, The Bank of
Castile, The Mahopac National Bank, and Tompkins Insurance Agencies, Inc. Unless
the context otherwise requires, the term "Company" refers to Tompkins Trustco,
Inc. and its subsidiaries.

Headquartered in Ithaca, New York, Tompkins is registered as a Financial Holding
Company with the Federal Reserve Board under the Bank Holding Company Act of
1956, as amended. Tompkins was organized in 1995 under the laws of the State of
New York, as a bank holding company for Tompkins Trust Company, a commercial
bank that has operated in Ithaca and surrounding communities since 1836.

Forward-Looking Statements

The Company is making this statement in order to satisfy the "Safe Harbor"
provision contained in the Private Securities Litigation Reform Act of 1995. The
statements contained in this Report on Form 10-K that are not statements of
historical fact may include forward-looking statements that involve a number of
risks and uncertainties. Such forward-looking statements are made based on
management's expectations and beliefs concerning future events impacting the
Company and are subject to certain uncertainties and factors relating to the
Company's operations and economic environment, all of which are difficult to
predict and many of which are beyond the control of the Company, that could
cause actual results of the Company to differ materially from those matters
expressed and/or implied by forward-looking statements. The following factors
are among those that could cause actual results to differ materially from the
forward-looking statements: changes in general economic, market and regulatory
conditions; the development of an interest rate environment that may adversely
affect the Company's interest rate spread, other income or cash flow anticipated
from the Company's operations, investment and/or lending activities; changes in
laws and regulations affecting banks, bank holding companies and/or financial
holding companies; technological developments and changes; the ability to
continue to introduce competitive new products and services on a timely,
cost-effective basis; governmental and public policy changes, including
environmental regulation; protection and validity of intellectual property
rights; reliance on large customers; and financial resources in the amounts, at
the times and on the terms required to support the Company's future businesses.
In addition, such forward-looking statements could be affected by general
industry and market conditions and growth rates, general economic and political
conditions, including interest rate and currency exchange rate fluctuations, and
other factors.

Critical Accounting Policies

In the course of the Company's normal business activity, management must select
and apply many accounting policies and methodologies that lead to the financial
results presented in the consolidated financial statements of the Company. Some
of these policies are more critical than others. Management considers the
accounting policy relating to the reserve for loan/lease losses to be a critical
accounting policy because of the uncertainty and subjectivity inherent in
estimating the levels of allowance needed to cover probable credit losses within
the loan portfolio and the material effect that these estimates can have on the
Company's results of operations. Significant factors that could give rise to
changes in these estimates may include, but are not limited to, changes in
economic conditions in the local area, concentration of risk, and declines in
local property values. While management's evaluation of the reserve for
loan/lease losses as of December 31, 2003, considers the allowance to be
adequate, under adversely different conditions or assumptions, the Company would
need to increase the allowance.

All accounting policies are important and the reader of the financial statements
should review these policies, described in Note 1 to the consolidated financial
statements, to gain a greater understanding of how the Company's financial
performance is reported. Share and per share data have been retroactively
adjusted to reflect a 10% stock dividend paid on August 15, 2003.

9
RESULTS OF OPERATIONS
(Comparison of December 31, 2003 and 2002 results)

General

Net income for the year ended December 31, 2003, was up 5.6% to $24.2 million,
compared to $22.9 million in 2002. On a per share basis, the Company earned
$2.92 per diluted share in 2003 compared to $2.76 per diluted share in 2002.
Successful implementation of the Company's key business strategies contributed
to the successful results in 2003. These strategies include a commitment to
community banking through diversified revenue sources consisting of net interest
income generated from the loan and securities portfolios, trust and investment
services income, and other service charges and fees for providing banking and
related financial services. Evidence of the success of these strategies includes
7.4% growth in total loans and 8.7% growth in core deposits (total deposits less
time deposits of $100,000 and more, brokered deposits, and municipal money
market deposits) from December 31, 2002 to December 31, 2003, as well as growth
in key fee income categories as discussed below.

The historically low interest rate environment made 2003 a challenging year, as
yields on the Company's earning assets repriced downward more rapidly than the
interest cost on the Company's interest-bearing liabilities. The Company's net
interest margin decreased from 4.64% in 2002 to 4.28% in 2003. Despite the
decline in the net interest margin, net interest income grew by 3.6% to $67.5
million in 2003 from $65.1 million in 2002 as a result of growth in average
earning assets.

The general economic climate of the markets served by Tompkins varied by region,
but was most challenging in the Western New York market, which has been
negatively impacted by cutbacks and layoffs by some major employers in
Rochester, NY. The weakness in the Western New York market contributed to an
increase in net loan/lease charge-offs from $1.2 million in 2002 to $2.5 million
in 2003. Nonperforming assets of $8.0 million at December 31, 2003, are up
slightly from $7.8 million at year-end 2002.

Noninterest income for 2003 was $25.3 million, an increase of 6.5% over 2002.
Growth in noninterest income was moderated by the fact that 2002 results
included $363,000 in realized securities gains, compared to $43,000 in realized
securities gains in 2003. The growth trends for key fee generating business
activities were positive for the year. Service charges on deposit accounts were
$7.2 million, up 14.2% from the prior year; trust and investment services income
was $4.3 million, up 3.6%; and insurance commissions and fees were $5.3 million,
up 7.4%.

Noninterest expenses were $53.9 million in 2003, up 3.0% over 2002. Current
period comparison to 2002 is favorably impacted by a $650,000 nonrecurring
charge associated with a revaluation of certain pension liabilities in the
fourth quarter of 2002. Largely as a result of this charge, pension and employee
benefits expense declined from $2.4 million in the fourth quarter of 2002, to
$1.7 million in the fourth quarter of 2003. Expansion of the Company's network
of banking offices contributed to higher expenses, with 2003 being the first
full year of operations for the LaGrange Office of Mahopac National Bank, opened
in July 2002; and the Cortland Office of Tompkins Trust Company, opened in
December 2002. In addition, the Auburn Office of Tompkins Trust Company was
opened in July 2003.

In addition to growth in earnings per share, key performance measurements for
the Company, include return on average shareholders' equity (ROE) and return on
average assets (ROA). ROE was 15.90% in 2003, compared to 16.41% in 2002, while
ROA was 1.37% in 2003, down from 1.45% in 2002. The declines in ROA and ROE
reflect the fact that total assets and total equity grew more rapidly in 2003
than did net income. Despite the declines in these performance measures, ROA and
ROE for Tompkins continue to compare favorably to bank holding company peer
ratios widely available from the Federal Reserve Board.

Net Interest Income

Table 1 illustrates the trend in average interest-earning assets and
interest-bearing liabilities, and the corresponding yield or cost associated
with each. Tax-equivalent net interest income improved to $69.9 million in 2003,
up from $67.4 million in 2002. Net interest income benefited from growth in
earning assets, an improved mix of earning assets, and growth in deposits. The
continued low interest rate environment resulted in a decrease in the net
interest margin from 4.64% in 2002, to 4.28% in 2003. The yield on earning
assets decreased from 6.62% for the fiscal year ended December 31, 2002 to 5.72%
for fiscal 2003. The cost of interest bearing liabilities decreased from 2.43%
to 1.76% over the same time period.

Average earning assets increased by $178.9 million or 12.3% in 2003, from $1.5
billion to $1.6 billion. Growth in average earning assets was primarily centered
in the loan portfolio. Average loans grew by $101.9 million, which included an
$89.0 million increase in average real estate loans, a $15.7 million increase in
average commercial loans, a $2.9 million increase in leases, and a $5.7 million
decrease in consumer and other loans. The growth in real estate loans is net of
$52.6 million of loan sales in 2003 to Federal agencies, and the securitization
of $39.7 million in loans that are now held in the Company's available-for-sale
portfolio as mortgage-backed securities.

10
Average securities (excluding changes in unrealized gains and losses on
available-for-sale securities) increased by $86.5 million between 2002 and 2003.
Growth in the securities portfolio includes a $53.1 million increase in average
U.S. Government mortgage-backed securities and a $41.0 million increase in
average U.S. Government agency securities. The increase in mortgage-backed
securities includes the effect of the $39.7 million in securities that were
created from the Company's own mortgage production. The low interest rate
environment in 2003 led to higher prepayments on mortgage-backed securities in
2003 than in 2002. Consequently, premium amortizations on mortgage-backed
securities were significantly higher in 2003 than in 2002. For the year ended
December 31, 2003, net premium/discount amortizations on securities totaled $3.9
million compared with $2.0 million in 2002.

Core deposits, which include demand deposits, savings accounts, non-municipal
money market accounts, and time deposits less than $100,000, represent the
Company's largest and lowest cost funding source. Average core deposits
increased by 6.2% from $1.0 billion in 2002 to $1.1 billion in 2003 and
supported average earning asset growth. Non-core funding sources, which include
time deposits of $100,000 or more, brokered deposits, municipal money market
deposits, Federal funds purchased, securities sold under repurchase agreements,
and other borrowings provided additional sources of funding to support asset
growth. Average balances on these non-core funding sources increased by $109.3
million from $400.8 million at year-end 2002 to $510.1 million at year-end 2003.
The primary component of non-core funding sources at December 31, 2003 was
municipal money market accounts with an average balance of $152.3 million.

Changes in net interest income occur from a combination of changes in the volume
of interest-earning assets and interest-bearing liabilities, and in the rate of
interest earned or paid on them. Table 2 illustrates changes in interest income
and interest expense attributable to changes in volume (change in average
balance multiplied by prior year rate), changes in rate (change in rate
multiplied by prior year volume), and the net change in net interest income. The
net change attributable to the combined impact of volume and rate has been
allocated to each in proportion to the absolute dollar amounts of the change.
The $2.4 million increase in tax-equivalent net interest income from 2002 to
2003 included a $5.3 million decrease in interest expense and a $2.9 million
decrease in interest income. An increased volume of earning assets contributed
to a $7.8 million increase in net interest income between 2002 and 2003, while
changes in interest rates reduced net interest income by $5.4 million, resulting
in the net increase of $2.4 million.

11
Table 1 - Average Statements of Condition and Net Interest Analysis

<TABLE>
<CAPTION>
December 31
2003 2002 2001
- ------------------------------------------------------------------------------------------------------------------------------------

Average Average Average Average Average Average
(dollar amounts in thousands) Balance Interest Yield/Rate Balance Interest Yield/Rate Balance Interest Yield/Rate
- ------------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C> <C> <C>
ASSETS
Interest-earning assets:
Certificates of deposit,
other banks $ 2,829 $ 27 0.95% $ 1,479 $ 37 2.50% $ 329 $ 3 0.91%
Securities (1)
U.S. Government
securities 478,356 18,786 3.93 384,286 20,276 5.28 273,951 17,517 6.39
State and municipal (2) 89,308 5,712 6.40 79,604 5,551 6.97 68,854 5,120 7.44
Other securities (2) 29,649 827 2.79 46,889 1,618 3.45 23,951 1,329 5.55
- ------------------------------------------------------------------------------------------------------------------------------------
Total securities 597,313 25,325 4.24 510,779 27,445 5.37 366,756 23,966 6.53
Federal funds sold 1,545 16 1.04 12,446 206 1.66 12,329 487 3.95
Loans, net of unearned
income (3)
Residential real estate 408,084 24,995 6.12 353,998 24,945 7.05 327,279 25,959 7.93
Commercial real estate 235,691 16,345 6.93 200,803 15,672 7.80 183,428 15,308 8.35
Commercial loans (2) 260,628 15,731 6.04 244,903 16,119 6.58 211,404 17,823 8.43
Consumer and other 103,273 9,415 9.12 108,971 10,283 9.44 111,964 11,126 9.94
Lease financing 22,623 1,495 6.61 19,708 1,513 7.68 18,700 1,495 7.99
- ------------------------------------------------------------------------------------------------------------------------------------
Total loans, net of
unearned income 1,030,299 67,981 6.60 928,383 68,532 7.38 852,775 71,711 8.41
- ------------------------------------------------------------------------------------------------------------------------------------
Total interest-earning
assets 1,631,986 93,349 5.72 1,453,087 96,220 6.62 1,232,189 96,167 7.80
- ------------------------------------------------------------------------------------------------------------------------------------
Noninterest-earning assets 137,762 130,416 114,261
Total assets $1,769,748 $1,583,503 $1,346,450

====================================================================================================================================

LIABILITIES & SHAREHOLDERS' EQUITY
Deposits:
Interest-bearing deposits
Interest checking,
savings, and
money market $ 726,619 $ 5,871 0.81% $ 660,905 $ 9,759 1.48% $ 427,665 $ 7,857 1.84%
Time Deposits
> $100,000 112,752 2,782 2.47 107,329 3,233 3.01 169,978 7,970 4.69
Time Deposits
< $100,000 249,722 6,702 2.68 247,278 8,604 3.48 238,798 12,319 5.16
Brokered Time
Deposits:
< $100,000 23,424 788 3.36 14,839 571 3.85 6,292 282 4.48
- ------------------------------------------------------------------------------------------------------------------------------------
Total interest-
bearing deposits 1,112,517 16,143 1.45 1,030,351 22,167 2.15 842,733 28,428 3.37
Federal funds purchased and
securities sold under
agreements to repurchase 132,957 3,285 2.47 74,055 2,448 3.31 79,132 3,453 4.36
Other borrowings 88,693 4,065 4.58 82,471 4,203 5.10 75,101 4,294 5.72
- ------------------------------------------------------------------------------------------------------------------------------------
Total interest-
bearing liabilities 1,334,167 23,493 1.76 1,186,877 28,818 2.43 996,966 36,175 3.63
- ------------------------------------------------------------------------------------------------------------------------------------
Noninterest-bearing deposits 261,691 236,574 206,653
Accrued expenses and other
liabilities 20,108 18,919 17,213
- ------------------------------------------------------------------------------------------------------------------------------------
Total liabilities 1,615,966 1,442,370 1,220,832
Minority Interest 1,519 1,519 1,518
Shareholders' equity 152,263 139,614 124,100
- ------------------------------------------------------------------------------------------------------------------------------------
Total liabilities and
shareholders' equity $1,769,748 $1,583,503 $1,346,450
====================================================================================================================================
Interest rate spread 3.96% 4.19% 4.17%
====================================================================================================================================
Net interest income/margin
on earning assets $ 69,856 4.28% $ 67,402 4.64% $ 59,992 4.87%
====================================================================================================================================
</TABLE>

(1) Average balances and yields on available-for-sale securities are based on
amortized cost.

(2) Interest income includes the tax effects of taxable-equivalent adjustments
using a combined New York State and Federal effective income tax rate of 40% to
increase tax-exempt interest income to a taxable equivalent basis. The tax
equivalent adjustments for 2003, 2002, and 2001 were as follows: $2,354,000,
$2,261,000, and $2,009,000.

(3) Nonaccrual loans are included in the average loan totals presented above.
Payments received on nonaccrual loans have been recognized as disclosed in Note
1 of the consolidated financial statements.

12
Table 2 - Analysis of Changes in Net Interest Income

<TABLE>
<CAPTION>
(in thousands)(taxable equivalent) 2003 vs. 2002 2002 vs. 2001
- ------------------------------------------------------------------------------------------------------------
Increase (Decrease) Due to Change in Increase (Decrease) Due to Change in
Average Average

Volume Rate Total Volume Rate Total
- ------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
INTEREST INCOME:
Certificates of deposit $ 21 $ (31) $ (10) $ 23 $ 11 $ 34
Federal funds sold (133) (57) (190) 5 (286) (281)
Investments:
Taxable 3,504 (5,795) (2,291) 7,325 (4,308) 3,017
Tax-exempt 642 (471) 171 716 (254) 462
Loans, net:
Taxable 7,125 (7,653) (528) 6,004 (9,223) (3,219)
Tax-exempt (31) 8 (23) 26 14 40
- ------------------------------------------------------------------------------------------------------------
Total interest income $ 11,128 $(13,999) $ (2,871) $ 14,099 $(14,046) $ 53
- ------------------------------------------------------------------------------------------------------------

INTEREST EXPENSE:
Interest-bearing deposits:
Interest checking,
savings, and money market 891 (4,779) (3,888) 3,667 (1,765) 1,902
Time 532 (2,668) (2,136) (2,076) (6,087) (8,163)
Federal funds purchased and
securities sold under
agreements to repurchase 1,574 (737) 837 (210) (795) (1,005)
Other borrowings 303 (441) (138) 400 (491) (91)
- ------------------------------------------------------------------------------------------------------------
Total interest expense $ 3,300 $ (8,625) $ (5,325) $ 1,781 $ (9,138) $ (7,357)
- ------------------------------------------------------------------------------------------------------------
Net interest income $ 7,828 $ (5,374) $ 2,454 $ 12,318 $ (4,908) $ 7,410
============================================================================================================
</TABLE>

Notes: See notes to Table 1 above.


Provision for Loan/Lease Losses

The provision for loan/lease losses represents management's estimate of the
expense necessary to maintain the reserve for loan/lease losses at an adequate
level. The provision for loan/lease losses was $2.5 million in 2003, compared to
$2.2 million in 2002. The increase in 2003 is primarily due to continued growth
in the loan/lease portfolio, as well as the changing composition of the
loan/lease portfolio, which includes increased levels of commercial loans and
commercial real estate loans. The Company's loan/lease portfolio remains of
generally high quality. Nonperforming loans/leases were $7.6 million at December
31, 2003, representing 0.71% of total loans/leases. Nonperforming loans/leases
were $7.5 million at December 31, 2002, representing 0.76% of total
loans/leases. Net charge-offs of $2.5 million in 2003 represented 0.24% of
average loans/leases during the period, compared to net charge-offs of $1.2
million in 2002, representing 0.13% of average loans/leases.

Noninterest Income

Although net interest income remains the primary revenue source for the Company,
competitive, regulatory, and economic conditions have led management to target
noninterest income opportunities as important drivers of long-term revenue
growth. Management believes a continued focus on noninterest income will improve
the Company's ability to compete with non-bank competitors, and reduce earnings
volatility that may result from changes in the general interest rate
environment. These efforts resulted in $25.3 million in noninterest income for
2003, a 6.5% increase over 2002 noninterest income of $23.7 million. Sources of
noninterest income include trust and investment services, insurance fees and
commissions, service charges on deposit accounts, and card services products.
The Company has been able to expand the contribution of noninterest income to
total revenues by developing and introducing new products and by marketing its
services across all of the Company's markets.

Revenue from trust and investment services is a significant source of
noninterest income for the Company, generating $4.3 million in revenue in 2003,
an increase of 3.6% over revenue of $4.2 million in 2002. Tompkins Investment
Services generates fee income through managing trust and investment
relationships, managing estates, providing custody services, and managing
employee benefit plans. Fees are largely based on the market value of the assets
managed by the division, and may vary by the mix of accounts between the various
categories. Services are primarily provided to customers in the Trust Company's
market area of Tompkins County and surrounding areas; however, Tompkins
Investment Services representatives serve clients in The Bank of Castile and
Mahopac National Bank markets. The division currently manages assets for clients
in all 50 states. The weak stock market in 2002 and early 2003 had an
unfavorable impact on trust commissions and fees. With the improvement in the
national stock markets in mid 2003 and solid new business generation, the market

13
value of assets managed by, or in custody of, Tompkins Investment Services
increased by $182.1 million or 15.1% to $1.4 billion at December 31, 2003 from
$1.2 billion at December 31, 2002.

Service charges on deposit accounts were up $896,000 or 14.2% to $7.2 million in
2003, compared to $6.3 million in 2002. An increase in the aggregate dollar
value of deposit accounts, fee increases, and additional deposit services
contributed to the growth in service charges on deposit accounts in 2003 over
2002. The average dollar volume of noninterest-bearing accounts increased by
$25.1 million between 2002 and 2003, from $236.6 million to $261.7 million,
while interest-bearing checking, savings and money market accounts increased by
$65.7 million over the same period, from $660.9 million to $726.6 million.

Insurance commissions and fees were $5.3 million in 2003, an increase of
$365,000 or 7.4% over 2002. Tompkins Insurance primarily offers property and
casualty insurance to individuals and businesses in Western New York State.
Higher premium costs instituted by underwriting insurance companies, and
Tompkins Insurance's acquisition of two small insurance agencies in 2003
contributed to the growth in commission income in 2003 over 2002. Additionally,
Tompkins Insurance has expanded its efforts to offer services to customers of
The Bank of Castile. These efforts include locating Tompkins Insurance
representatives in two Bank of Castile offices during 2003. Initial results of
these co-location efforts have been very positive. The acquisitions are detailed
in Note 6 to the Consolidated Financial Statements included in "Item 8.
Financial Statements and Supplementary Data" of this Report on Form 10-K.

Card services income of $2.3 million in 2003 was up $162,000 or 7.7% over income
of $2.1 million in 2002. An increased number of cardholders and higher
transaction volume contributed to the growth in card services income in 2003
over 2002. Card services remains a growth area for the Company, as technology
has created opportunities to better serve customers with new products. Card
services products include traditional credit cards, purchasing cards, debit
cards, automated teller machines (ATM), and merchant card processing.

Noninterest income also includes $1.0 million from increases in cash surrender
value of corporate owned life insurance (COLI), down from $1.4 million in 2002.
The decrease in earnings in 2003 compared to 2002 reflects lower returns on the
insurance assets as a result of the current historically low interest rate
environment. The COLI relates to life insurance policies covering certain senior
officers of the Company and its subsidiaries. Increases in the cash surrender
value of the insurance are reflected as other noninterest income, net of the
related mortality expense. The Company's average investment in COLI was $22.0
million during 2003 compared to $20.7 million at during 2002. The Company repaid
approximately $449,000 of policy loans in 2003. Although income associated with
the insurance policies is not included in interest income, increases in the cash
surrender value produced a tax-adjusted return of approximately 7.67% in 2003,
9.08% in 2002, and 8.07% in 2001.

During 2003, residential loan volume benefited from the historically low
interest rate environment. As a result of strong loan application volume, which
included a high percentage of applications to refinance loans currently serviced
by the Company, the volume of residential loan sales increased from $28.8
million in 2002 to $52.6 million in 2003. Net gains from loan sales amounted to
$970,000 in 2003 compared to $671,000 in 2002. The majority of the gains on loan
sales were recognized in the first six months of 2003 given the favorable
interest rate environment. Refinancing volume and loan sales slowed considerably
in the third quarter of 2003 as a result of the upward movement of interest
rates.

The Company has an investment in a small business investment company
partnership, Cephas Capital Partners, L.P. ("Cephas"), totaling $3.5 million at
December 31, 2003, a decrease from $4.2 million at December 31, 2002. The
decrease reflects the sale of a portion of the Company's investment to a new
investor. Because the Company's percentage ownership in Cephas exceeds 20%, the
equity method of accounting is utilized, such that the Company's percentage of
Cephas' income is recognized as income on its investment; and likewise, any loss
by Cephas is recognized as a loss on the Company's investment. For 2003, the
Company recognized income from this investment of $350,000, which includes the
$194,000 gain recognized on the sale of a portion of its ownership percentage,
compared with income of $90,000 in 2002. The Company believes that as of
December 31, 2003, there is no impairment with respect to this investment.

Noninterest Expense

Noninterest expenses for the year ended December 31, 2003, were $53.9 million,
an increase of 3.0% over noninterest expenses of $52.3 million for the year
ended December 31, 2002. The increase in 2003 is largely concentrated in
salaries and employee benefits and reflects an increase in full-time equivalents
(FTE). Average FTEs increased from 530 at December 31, 2002 to 546 at December
31, 2003.

Personnel-related expenses comprise the largest segment of noninterest expense,
representing 57.5% of noninterest expenses in 2003, compared to 56.5% in 2002.
Total personnel-related expenses increased by $1.4 million or 4.9% in 2003, to
$31.0 million from $29.5 million. The year-over-year growth in personnel-related
expenses was favorably impacted by the $650,000 charge associated with a
revaluation of certain pension liabilities in the fourth quarter of 2002. The
increase in personnel-related expenses is due to a several factors including an
increased number of employees and higher benefit related costs for medical
insurance and pensions. The increase in employees is associated primarily with
staffing of new offices, including the Cortland (December 2002) and Auburn (July
2003) offices of the Trust Company and a new Mahopac National Bank office in
LaGrange (July 2002).

14
Expense for premises, furniture, and fixtures totaled $6.7 million in 2003, an
increase of $379,000 or 6.0% over expense of $6.3 million in 2002. The additions
to the Company's branch network mentioned above as well as higher taxes,
insurance and utilities contributed to the increase in bank premises and
furniture and fixture expense.

Marketing expenses were up $147,000 or 8.2% to $1.9 million for the year ended
December 31, 2003, from $1.8 million for the same period in 2002. Promotional
expenses related to the expansion of the Company's branch network contributed to
the increase in marketing expense in 2003 over 2002.

Other operating expenses were $13.5 million for the 12 months ended December 31,
2003, a decrease of $263,000 or 1.9% compared to expenses of $13.7 million for
the same period in 2002. This expense category includes postage and courier,
printing and supplies, professional fees, software licenses and maintenance,
card services, and audits and examinations. Other operating expenses for 2003
include approximately $400,000 of losses resulting from fraudulent credit card
transactions perpetrated against Tompkins Trust Company and several other banks
in the third quarter of 2003. Comparison of 2003 results with 2002 results are
favorably impacted by a $250,000 reduction in expenses related to residual
losses on leased vehicles and $195,000 reduction in expense related to penalties
on discretionary prepayment of Federal Home Loan Bank borrowings.

The Company's efficiency ratio, defined as operating expense excluding
amortization of intangible assets, divided by tax-equivalent net interest income
plus noninterest income before securities gains and losses (increase in the cash
surrender value of COLI is shown on a tax equivalent basis), was 55.7% in 2003,
compared to 56.3% in 2002. The improvement is largely due to an increase in
noninterest income.

Minority Interest in Consolidated Subsidiaries

Minority interest expense represents the portion of net income in consolidated
majority-owned subsidiaries that is attributable to the minority owners of a
subsidiary. The Company had minority interest expense of $134,000 in each of
2002 and 2003, related to minority interests in three real estate investment
trusts, which are substantially owned by the Company's banking subsidiaries.

Income Tax Expense

The provision for income taxes provides for Federal and New York State income
taxes. The 2003 provision was $12.1 million, compared to $11.3 million in 2002.
The increase was primarily due to a higher level of taxable income. The
effective tax rate for the Company increased in 2003 to 33.3%, from 33.0% in
2002.

15
RESULTS OF OPERATIONS
(Comparison of December 31, 2002 and 2001 results)

General

Net income for the year ended December 31, 2002, was up 16.7% to $22.9 million,
compared to $19.6 million in 2001. On a per share basis, the Company earned
$2.76 per diluted share in 2002 compared to $2.38 per share in 2001. Return on
average shareholders' equity (ROE) was 16.41% in 2002, compared to 15.82% in
2001. The increase in ROE in 2002 is due to earnings growth outpacing equity
growth during the period. Return on average assets (ROA) was 1.45% in 2002,
which is in line with ROA of 1.46% in 2001.

The Company's strong earnings performance in 2002 is attributable to the success
of the core business strategies of the Company. These strategies include a
commitment to community banking through diversified revenue sources consisting
of net interest income generated from the loan and securities portfolios, trust
and investment services income, and other service charges and fees for providing
banking and related financial services.

Net Interest Income

Table 1 illustrates the trend in average interest-earning assets and
interest-bearing liabilities, and the corresponding yield or cost associated
with each. Tax-equivalent net interest income improved to $67.4 million in 2002,
up from $60.0 million in 2001. Net interest income benefited from growth in
earning assets, an improved mix of earning assets, and growth in deposits. A low
interest rate environment led to a decrease in asset yields, which contributed
to a decrease in the net interest margin from 4.87% in 2001, to 4.64% in 2002.

Average earning assets increased by $220.9 million or 17.9% in 2002, from $1.2
billion to $1.5 billion. Growth in average earning assets was primarily centered
in the investment portfolio. Average securities (excluding changes in unrealized
gains and losses on available-for-sale securities) increased by $144.0 million
between 2001 and 2002. Average loans grew by $75.6 million, which included a
$33.5 million increase in average commercial loans, a $44.1 million increase in
average real estate loans, and a $3.0 million decrease in consumer and other
loans. Core deposits, which include demand deposits, savings accounts,
non-municipal money market accounts, and time deposits less than $100,000,
represent the Company's largest and lowest cost funding source. Growth in
average assets was funded primarily with core deposits, which increased by 18.9%
from an average balance of $860.4 million in 2001, to $1.0 billion in 2002.
Non-core funding sources, which include time deposits of $100,000 or more,
brokered deposits, municipal money market deposits, Federal funds purchased,
securities sold under repurchase agreements, and other borrowings provided
additional sources of funding to support asset growth. Average balances on these
non-core funding sources increased by $57.6 million between 2001 and 2002. The
primary component of non-core funding sources at December 31, 2002 was municipal
money market accounts with an average balance of $122.1 million.

Changes in net interest income occur from a combination of changes in the volume
of interest-earning assets and interest-bearing liabilities, and in the rate of
interest earned or paid on them. Table 2 illustrates changes in interest income
and interest expense attributable to changes in volume (change in average
balance multiplied by prior year rate), changes in rate (change in rate
multiplied by prior year volume), and the net change in net interest income. The
net change attributable to the combined impact of volume and rate has been
allocated to each in proportion to the absolute dollar amounts of the change.
The $7.4 million increase in tax-equivalent net interest income from 2001 to
2002 included a $53,000 increase in interest income and a $7.4 million decrease
in interest expense. An increased volume of earning assets contributed to a
$12.3 million increase in net interest income between 2001 and 2002, while
changes in interest rates reduced net interest income by $4.9 million, resulting
in the net increase of $7.4 million.

Provision for Loan/Lease Losses

The provision for loan/lease losses represents management's estimate of the
expense necessary to maintain the reserve for loan/lease losses at an adequate
level. The provision for loan/lease losses was $2.2 million in 2002, compared to
$1.6 million in 2002. The increase in 2002 is primarily due to continued growth
in the loan/lease portfolio, as well as the changing composition of the
loan/lease portfolio, which includes increased levels of commercial loans and
commercial real estate loans. The Company's loan/lease portfolio remains of
generally high quality. Nonperforming loans/leases were $7.5 million at December
31, 2002 and December 31, 2001, representing 0.76% and 0.85% of total
loans/leases outstanding at December 31, 2002 and December 31, 2001,
respectively. Net charge-offs of $1.2 million in 2002 represented 0.13% of
average loans/leases during the period, compared to net charge-offs of $724,000
in 2001, representing 0.08% of average loans/leases. Net charge-offs in 2001
benefited from a $320,000 recovery on a commercial relationship.

16
Noninterest Income

Noninterest income for 2002 was $23.7 million, a 19.3% increase over 2001 income
of $19.9 million. Sources of noninterest income include trust and investment
services, insurance fees and commissions, service charges on deposit accounts,
and card services products. The Company has been able to expand the contribution
of noninterest income to total revenues by developing and introducing new
products and by marketing its services across all of the Company's markets.

Revenue from trust and investment services is a significant source of
noninterest income for the Company, generating $4.2 million in revenue in 2002,
a decrease of 10.2% from trust revenue of $4.6 million in 2001. Lower fee income
is primarily attributable to the weak performance of national stock markets in
2002. Income generated by Tompkins Investment Services is largely based on the
value of the assets managed by the division as well as the mix of accounts
between the various categories, including personal trust and agency accounts,
employee benefit accounts, investment management accounts, and custody accounts.
The value of assets managed by or in custody of Tompkins Investment Services is
affected by general trends in the stock market, as well as the amount of new
business generated. Despite generally unfavorable trends in the stock market
during 2002, the market value of assets managed by, or in custody of, Tompkins
Investment Services increased by $69.4 million to $1.2 billion at December 31,
2002 from $1.1 billion at December 31, 2001.

Service charges on deposit accounts were $6.3 million in 2002, compared to $4.7
million in 2001. The increase in 2002 is largely due to the introduction of a
new service in early 2002, which automated overdraft payment decisions. An
increase in deposit accounts also contributed to the increase in service charges
as the average dollar volume of noninterest-bearing accounts increased by $29.9
million between 2001 and 2002, from $206.7 million to $236.6 million, while
savings and money market accounts increased by $233.2 million over the same
period, from $427.7 million to $660.9 million.

Insurance commissions and fees generated through Tompkins Insurance added $4.9
million in noninterest income in 2002 compared to $4.2 million in 2001, an
increase of 16.0%. The agencies primarily offer property and casualty insurance
to individuals and businesses in western New York State. Rising premium costs
instituted by underwriting insurance companies contributed to commission growth
in 2002.

The largest category of other service charges is card services fees. Card
services remains a growth area for the Company, as technology has created
opportunities to better serve customers with new products. Card services
products include traditional credit cards, purchasing cards, debit cards,
automated teller machines (ATM), and merchant card processing. Fee income
associated with card services was $2.8 million in 2002, compared to $2.4 million
in 2001, an increase of 16.0%.

Noninterest income also includes $1.4 million from increases in cash surrender
value of corporate owned life insurance, up from $1.1 million in 2001. This
income is exempt from taxes. The corporate owned life insurance relates to life
insurance policies covering certain senior officers of the Company and its
subsidiaries. Increases in the cash surrender value of the insurance are
reflected as other noninterest income, net of the related mortality expense.
Although income associated with the insurance policies is not included in
interest income, increases in the cash surrender value produced a tax-adjusted
return of approximately 9.08% in 2002, and 8.07% in 2001.

The Company's investment in Cephas totaled $4.2 million at December 31, 2002, a
slight increase from $4.1 million at December 31, 2001. Because the Company's
percentage ownership in Cephas exceeds 20%, the equity method of accounting is
utilized, such that the Company's percentage of Cephas' income is recognized as
income on its investment; and likewise, any loss by Cephas is recognized as a
loss on the Company's investment. For 2002, the Company recognized income of
$90,000 compared with a loss of $300,000 in 2001. During the fourth quarter of
2001, Cephas recognized a $2.0 million loss on a single investment. The
Company's portion of that loss totaled $770,000, which was recognized in the
fourth quarter of 2001 as a reduction to other operating income. The Company
believes that as of December 31, 2002, there is no impairment with respect to
this investment.

Noninterest Expense

Noninterest expenses for the year ended December 31, 2002, were $52.3 million,
an increase of 13.5% over noninterest expenses of $46.1 million for the year
ended December 31, 2001. The increase in 2002 is largely concentrated in
salaries and employee benefits and reflects an increase in full-time equivalents
(FTE). Average FTEs increased from 513 at December 31, 2001 to 530 at December
31, 2002.

Personnel-related expenses comprise the largest segment of other expense,
representing approximately 56.5% of noninterest expenses in 2002, compared to
approximately 55.0% in 2001. Total personnel-related expenses increased by $4.2
million in 2002, to $29.5 million from $25.3 million. The higher
personnel-related expenses reflect the increase in FTE associated primarily with
staffing of new offices, including the Hopewell (October 2001) and LaGrange
(July 2002) offices of Mahopac National Bank and the Cortland office (December
2002) of the Trust Company. Pension related expenses were also higher in 2002
than in 2001. The increase in pension expense includes a nonrecurring charge of
approximately $650,000 associated with a reevaluation of certain pension
liabilities.

17
Expense for premises, furniture, and fixtures increased to $6.3 million in 2002,
from $5.8 million in 2001. The increase in 2002 is due to the opening of the
Hopewell and LaGrange offices of Mahopac National Bank, and the Cortland office
of the Trust Company. Also contributing to the increase is additional
depreciation associated with continued investments in technology. Technology
investments in 2002 included equipment upgrades to bring Mahopac National Bank
onto the same core processing systems used by the Trust Company and The Bank of
Castile, improved automation for check processing, improved document imaging
technology, and an upgrade to the Company's mainframe computer system.

The adoption of Statement of Financial Accounting Standards (SFAS) No. 142 on
January 1, 2002 contributed to the $813,000 decrease in the amortization of
intangible assets in 2002 over 2001. Amortization of intangible assets decreased
from $1.7 million in 2001 to $867,000 in 2002. Upon adoption, the Company was no
longer required to amortize its goodwill. The effect of the adoption of SFAS No.
142 is presented in Note 2 to the consolidated financial statements. Under SFAS
No. 142, the Company is required to perform an annual assessment of intangible
assets for impairment. The Company performed an impairment testing of its
intangible assets as of December 31, 2002, and no impairment loss is required.

Other identifiable intangibles on the Company's books consist primarily of core
deposit intangibles related to the acquisition of Mahopac National Bank. At
December 31, 2002, core deposit intangible assets totaled $2.7 million, and are
being amortized over a 10-year period. Amortization of core deposit intangible
assets is not affected by the adoption of SFAS No. 142.

Other expenses include fees paid for marketing services, postage and courier
services, telephone expense, donations, software maintenance and amortization,
and card services related expense. The increase in other expenses, from $13.2
million in 2001 to $15.5 million in 2002, is attributable to several factors,
including normal increases associated with growth in noninterest revenue,
marketing costs associated with new branch openings, additional reserves for
leased vehicles residual losses, increased penalties associated with the
prepayment of certain borrowings, and increased technology costs. In 2002, the
Company prepaid certain higher interest rate borrowings with the Federal Home
Loan Bank to reduce borrowing costs, resulting in the increase in prepayment
penalties.

The Company's efficiency ratio, defined as operating expense excluding
amortization of intangible assets, divided by tax-equivalent net interest income
plus noninterest income before securities gains and losses (increase in the cash
surrender value of COLI is shown on a tax equivalent basis), was 56.3% in 2002,
compared to 55.4% in 2001. The increased costs of opening new offices, including
personnel costs, premises and equipment expenses, and marketing costs,
contributed to the unfavorable increase in the Company's efficiency ratio.

Minority Interest in Consolidated Subsidiaries

Minority interest expense represents the portion of net income in consolidated
majority-owned subsidiaries that is attributable to the minority owners of a
subsidiary. The Company had minority interest expense of $134,000 in each of
2001 and 2002, related to minority interests in three real estate investment
trusts, which are substantially owned by the Company's banking subsidiaries.

Income Tax Expense

The provision for income taxes provides for Federal and New York State income
taxes. The 2002 provision was $11.3 million, compared to $10.4 million in 2001.
The increase was primarily due to a higher level of taxable income, although the
effective tax rate for the Company decreased in 2002 to 33.0%, compared to 34.5%
in 2001. The decrease in the effective tax rate is due to a variety of factors,
including a change in the tax treatment of dividends paid on shares of Company
common stock held in the ESOP.

18
FINANCIAL CONDITION

During 2003, total assets grew by $194.2 million or 11.6% to $1.9 billion at
December 31, 2003, compared to $1.7 billion at December 31, 2002. Table 3
provides a comparison of average and year-end balances of selected balance sheet
categories over the past three years, and the change in those balances between
2002 and 2003. Earning asset growth in 2003 consisted of a $73.8 million
increase in loans, and a $116.8 million increase in the amortized cost of
securities. Loan growth is net of $52.6 million in sales of fixed rate
residential mortgage loans and $39.7 million of residential loans that were
securitized in the third quarter of 2003. The available-for-sale portfolio (at
amortized cost) increased by $106.0 million from year-end 2002. In addition to
the securitization transaction, part of the increase in the securities portfolio
reflects the use of short-term borrowings from the Federal Home Loan Bank
("FHLB") to purchase securities in advance of anticipated cash flows from the
securities portfolio.

Core deposits remain the primary source of funding with core deposits increasing
by $90.2 million or 8.7% to $1.1 billion at year-end 2003, from $1.0 billion at
year-end 2002. The Company also uses wholesale funding sources, which include
borrowings and securities sold under agreements to repurchase, to support asset
growth. These funding sources increased by $115.2 million between year-end 2003
and year-end 2002 to $275.0 million from $159.8 million. Refer to Notes 9 and 10
to the Consolidated Financial Statements included in "Item 8. Financial
Statements and Supplementary Data" of this Report on Form 10-K for further
details on these funding sources.

Table 3 - Balance Sheet Comparisons
<TABLE>
<CAPTION>
AVERAGE BALANCE SHEET
Change (2002-2003)
(in thousands) 2003 2002 2001 Amount Percentage
- ----------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Total assets $1,769,748 $1,583,503 $1,346,450 $ 186,245 11.76%
Earning assets * 1,631,986 1,453,087 1,232,189 178,899 12.31%
Total loans and leases, less earned income and
net deferred costs and fees 1,030,299 928,383 852,775 101,916 10.98%
Securities * 597,313 510,779 366,756 86,534 16.94%
Core deposits ** 1,085,731 1,022,625 860,425 63,106 6.17%
Time deposits of $100,000 and more 112,752 107,329 169,978 5,423 5.05%
Federal funds purchased and securities
sold under agreements to repurchase 132,957 74,055 79,132 58,902 79.54%
Other borrowings 88,693 82,471 75,101 6,222 7.54%
Shareholders' equity 152,263 139,614 124,100 12,649 9.06%
- ----------------------------------------------------------------------------------------------------------------

ENDING BALANCE SHEET
Change (2002-2003)
(in thousands) 2003 2002 2001 Amount Percentage
- ----------------------------------------------------------------------------------------------------------------
Total assets $1,864,466 $1,670,203 $1,420,695 $ 194,263 11.63%
Earning assets * 1,714,995 1,525,586 1,298,163 189,409 12.42%
Total loans and leases, less earned income and
net deferred costs and fees 1,069,140 995,346 889,842 73,794 7.41%
Securities * 636,639 519,840 408,150 116,799 22.47%
Core deposits ** 1,126,101 1,035,855 900,248 90,246 8.71%
Time deposits of $100,000 and more 105,102 112,338 163,480 (7,236) -6.44%
Federal funds purchased and securities
sold under agreements to repurchase 187,908 77,843 109,669 110,065 141.39%
Other borrowings 87,111 81,930 75,581 5,181 6.32%
Shareholders' equity 158,970 150,597 131,072 8,373 5.56%
================================================================================================================
</TABLE>

* Balances of available-for-sale securities are shown at amortized cost.

** Core deposits equal total deposits less time deposits of $100,000 and more,
brokered deposits, and municipal money market deposits.

Shareholders' Equity

The consolidated statements of changes in shareholders' equity included in the
financial statements of the Company contained in Item 8 herein, detail the
changes in equity capital, including payments to shareholders in the form of
cash dividends. The Company continued the long history of increasing cash
dividends with a per share increase of 5.7% in 2003, which followed an increase
of 5.0% in 2002. Dividends per share amounted to $1.11 in 2003, compared to
$1.05 in 2002, and $1.00 in 2001. Cash dividends paid represented 37.6%, 37.4%,
and 41.5% of after-tax net income in each of 2003, 2002, and 2001, respectively.

19
Total shareholders' equity was up $8.4 million or 5.6% to $159.0 million at
December 31, 2003, from $150.6 million at December 31, 2002. Surplus increased
by $30.9 million, from $46.0 million at December 31, 2002, to $76.9 million at
December 31, 2003; while undivided profits were down $18.0 million between
year-end 2003 and year-end 2002, from $96.7 million to $78.7 million. The
increase in surplus and decrease in undivided profits is primarily due to the
10% stock dividend paid on August 15, 2003. Surplus was also affected by the
repurchase of 95,799 shares of Tompkins common stock at a total cost of $3.7
million. These shares were purchased under a repurchase plan (the "Plan")
approved by the Company's board of directors on July 24, 2002, authorizing the
repurchase of up to 440,000 shares over a 24-month period. As of December 31,
2003, 97,119 shares have been repurchased under the Plan and 342,881 shares are
available to be repurchased under the Plan. The decrease in other comprehensive
income is due to a decrease in unrealized gains on available-for-sale securities
largely due to increases in interest rates.

The $19.5 million increase in shareholders' equity between December 31, 2001 and
December 31, 2002 was primarily due to a $14.3 million increase in undivided
profits, an $821,000 increase from the issuance of shares of common stock
related to the purchase of Austin, Hardie, Wise Agency, Inc. and Ernest Townsend
& Son, Inc., which were issued in 2002, and $4.6 million of other comprehensive
income related to unrealized gains on available-for-sale securities. Increases
in shareholders' equity were partially offset by the repurchase of 38,324 shares
of common stock during 2002 at a total cost of $1.4 million.

The Company and its subsidiary banks are subject to quantitative capital
measures established by regulation to ensure capital adequacy. Consistent with
the objective of operating a sound financial organization, the Company and its
subsidiary banks maintain capital ratios well above regulatory minimums, as
detailed in Note 17 of the consolidated financial statements.

Securities

The securities portfolio (excluding fair value adjustments on available-for-sale
securities) at December 31, 2003, was $636.6 million, reflecting an increase of
22.5% from $519.8 million in 2002. Note 2 to the consolidated financial
statements, included in Item 8 of this Report, details the types of securities
held, the carrying and fair values, and the contractual maturities. The
amortized cost and fair value of the securities portfolio at December 31, 2001,
is presented in the table below. Qualified tax-exempt debt securities, primarily
obligations of state and political subdivisions, were $97.8 million at December
31, 2003, or 15.4% of total securities, compared to $84.1 million, or 16.2% of
total securities at December 31, 2002. Mortgage-backed securities, consisting
mainly of securities issued by U.S. government agencies, totaled $299.4 million
at December 31, 2003, compared to $264.3 million at December 31, 2002.

<TABLE>
<CAPTION>
Available-for-Sale Securities
- ---------------------------------------------------------------------------------------------------------
Gross Gross
Amortized Unrealized Unrealized Fair
December 31, 2001 (in thousands) Cost Gains Losses Value
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
U.S. Treasury securities and obligations of
U.S. Government agencies $ 137,569 $ 1,936 $ 313 $ 139,192
Obligations of states and political subdivisions 44,915 1,120 94 45,941
Mortgage-backed securities 185,945 2,951 355 188,541
U.S corporate securities 4,512 70 250 4,332
- ---------------------------------------------------------------------------------------------------------
Total debt securities 372,941 6,077 1,012 378,006
Equity securities 8,363 0 0 8,363
- ---------------------------------------------------------------------------------------------------------
Total available-for-sale securities $ 381,304 $ 6,077 $ 1,012 $ 386,369
=========================================================================================================
</TABLE>

Available-for-sale securities include $8,155,000 in nonmarketable equity
securities, which are carried at cost since fair values are not readily
determinable. This figure includes $6,642,000 of Federal Home Loan Bank Stock.
Substantially all of the above mortgage-backed securities are direct pass
through securities issued or backed by Federal agencies.

<TABLE>
<CAPTION>
Held-to-Maturity Securities
- ---------------------------------------------------------------------------------------------------------
Gross Gross
Amortized Unrealized Unrealized Fair
December 31, 2001 (in thousands) Cost Gains Losses Value
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Obligations of states and political subdivisions $ 26,846 $ 626 $ 217 $ 27,255
- ---------------------------------------------------------------------------------------------------------
Total held-to-maturity debt securities $ 26,846 $ 626 $ 217 $ 27,255
=========================================================================================================
</TABLE>

Management's policy is to purchase investment grade securities that, on average,
have relatively short expected durations. This policy helps mitigate interest
rate risk and provides sources of liquidity without significant risk to capital.
A large percentage of securities are direct obligations of the Federal
government and its agencies. Expected maturities will differ from contractual
maturities presented in Table 4 because issuers may have the right to call or
prepay obligations with or without penalty and mortgage-backed securities will

20
pay throughout the periods prior to contractual maturity. The contractual
maturity distribution of debt securities and mortgage-backed securities as of
December 31, 2003, along with the weighted average yield of each category, is
presented in Table 4. Balances are shown at amortized cost.

Table 4 - Maturity Distribution
<TABLE>
<CAPTION>
As of December 31, 2003
- --------------------------------------------------------------------------------------------------
Securities Securities
Available-for-Sale * Held-to-Maturity
- --------------------------------------------------------------------------------------------------
(dollar amounts in thousands) Amount Yield (FTE) Amount Yield (FTE)
- --------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
U.S. Treasuries and Agencies
Within 1 year $ 999 6.55% $ 0 0.00%
Over 1 to 5 years 115,445 3.32% 0 0.00%
Over 5 to 10 years 89,051 4.66% 0 0.00%
Over 10 years 18,312 4.33% 0 0.00%
- --------------------------------------------------------------------------------------------------
$ 223,807 3.95% $ 0 0.00%
- --------------------------------------------------------------------------------------------------

State and political subdivisions
Within 1 year $ 10,052 4.07% $ 13,661 2.63%
Over 1 to 5 years 18,177 5.72% 12,161 4.98%
Over 5 to 10 years 14,331 6.25% 17,688 5.78%
Over 10 years 5,662 6.04% 6,018 6.22%
- --------------------------------------------------------------------------------------------------
$ 48,222 5.57% $ 49,528 4.77%
- --------------------------------------------------------------------------------------------------

Mortgage-backed securities
Within 1 year $ 0 0.00% $ 0 0.00%
Over 1 to 5 years 8,924 3.08% 0 0.00%
Over 5 to 10 years 119,624 4.00% 0 0.00%
Over 10 years 170,881 4.87% 0 0.00%
- --------------------------------------------------------------------------------------------------
$ 299,429 4.47% $ 0 0.00%
- --------------------------------------------------------------------------------------------------

Other Securities
Within 1 year $ 0 0.00% $ 0 0.00%
Over 1 to 5 years 0 0.00% 0 0.00%
Over 5 to 10 years 0 0.00% 0 0.00%
Over 10 years 3,001 4.84% 0 0.00%
No fixed maturity 12,652 2.21% 0 0.00%
- --------------------------------------------------------------------------------------------------
$ 15,653 3.27% $ 0 0.00%
- --------------------------------------------------------------------------------------------------

Total Securities
Within 1 year $ 11,051 4.29% $ 13,661 2.63%
Over 1 to 5 years 142,546 3.61% 12,161 4.98%
Over 5 to 10 years 223,006 4.41% 17,688 5.78%
Over 10 years 197,856 4.85% 6,018 6.22%
No fixed maturity 12,652 2.21% 0 0.00%
- --------------------------------------------------------------------------------------------------
$ 587,111 4.32% $ 49,528 4.77%
==================================================================================================
</TABLE>

* Balances of available-for-sale securities are shown at amortized cost.

21
Loans/Leases

Total loans and leases, net of unearned income and net deferred loan fees and
costs, grew 7.4%, to $1.1 billion December 31, 2003 from $995.3 million at
December 31, 2002. Table 5 details the composition and volume changes in the
loan/lease portfolio over the past five years.

Table 5 - Loan/Lease Classification Summary


<TABLE>
<CAPTION>
(in thousands) 2003 2002 2001 2000 1999
- --------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Residential real estate $ 404,487 $ 391,120 $ 327,987 $ 344,715 $ 312,506
Commercial real estate 242,248 196,517 168,452 152,218 141,903
Real estate construction 21,788 26,110 25,112 18,746 19,046
Commercial 275,666 256,010 237,483 202,956 166,263
Consumer and other 104,647 103,853 111,880 110,126 99,206
Leases 24,340 25,511 21,787 19,565 18,850

- --------------------------------------------------------------------------------------------------------------------------
Total loans and leases 1,073,176 999,121 892,701 848,326 757,774
Less: unearned income and related deferred costs
and fees (4,036) (3,775) (2,859) (2,568) (2,392)
- --------------------------------------------------------------------------------------------------------------------------
Total loans and leases, net of unearned income
and deferred costs and fees $ 1,069,140 $ 995,346 $ 889,842 $ 845,758 $ 755,382
==========================================================================================================================
</TABLE>

Residential real estate loans increased by $13.4 million or 3.4% in 2003, from
$391.1 million to $404.5 million, and comprised 37.7% of total loans and leases
at December 31, 2003. A low interest rate environment coupled with new branch
offices contributed to the growth in the residential portfolio. The growth in
residential loans is net of $52.6 million of loan sales to Federal agencies, and
the securitization of $39.7 million in loans, which are now held in the
Company's available-for-sale securities portfolio as mortgage-backed securities.
The compounded annual growth rate in residential loans for the five years ended
December 31, 2003 is 11.74%.

When residential mortgage loans are sold or securitized, the Company typically
retains all servicing which provides a source of fee income. Residential
mortgage loans serviced for others totaled $149.7 million at December 31, 2003,
compared to $110.2 million at December 31, 2002. Capitalized mortgage servicing
rights totaled $1.1 million at December 31, 2003, and $706,000 at December 31,
2002, and are reported as intangible assets on the consolidated statements of
condition.

Commercial real estate loans increased by $45.7 million or 23.3% in 2003 over
2002, from $196.5 million to $242.2 million. Commercial real estate loans of
$242.2 million represented 22.6% of total loans and leases at December 31, 2003.
Commercial loans totaled $275.7 million at December 31, 2003, an increase of
7.7% over $265.0 million at December 31, 2002. Growth in commercial lending
reflects an increased emphasis in commercial lending. Management believes that
the Company's community banking strategy can provide value to small business
customers, while commercial lending products are typically attractive to the
Company from a yield and interest rate risk perspective.

The consumer loan portfolio includes personal installment loans, indirect
automobile financing, credit card loans, and overdraft lines of credit. The
Company faces significant competition from local and national lenders for
consumer lending products. Consumer and other loans were $104.6 million at
December 31, 2003, up from $103.9 million at December 31, 2002.

The lease portfolio decreased by 4.6% to $24.3 million at December 31, 2003 from
$25.5 million at December 31, 2002. The lease portfolio has traditionally
consisted of leases on vehicles for consumers and small businesses. Competition
for automobile financing has led to a decline in the consumer lease portfolio
over the past several years. In addition, unfavorable laws in New York State
have led the Company to curtail its automobile leasing program. In response to
the decline in consumer leasing, management increased its marketing efforts
relating to other leasing opportunities, including commercial leasing and
municipal leasing, which have been the primary sources of growth in the lease
portfolio. As of December 31, 2003, commercial leases and municipal leases
represented 96.0% of total leases, while consumer leases made up the remaining
4.0%. As of December 31, 2002, commercial leases and municipal leases
represented 90.8% of total leases, while consumer leases made up the remaining
9.2%.

The Company's loan/lease customers are located primarily in the upstate New York
communities served by its three subsidiary banks. The Trust Company operates
fifteen banking offices in the counties of Tompkins, Cayuga, Cortland, and
Schuyler. The Bank of Castile operates thirteen banking offices in towns
situated in and around the areas commonly known as the Letchworth State Park
area and the Genesee Valley region of New York State. Mahopac National Bank is
located in Putnam County, and operates four banking offices in that county and
two full service offices in neighboring Dutchess County. Other than general
economic risks, management is not aware of any material concentrations of credit
risk to any industry or individual borrower. Further information on the
Company's lending activities, including related party transactions, is provided
in Note 4 to the Consolidated Financial Statements included in "Item 8.
Financial Statements and Supplementary Data" of this Report.

22
The Reserve for Loan/Lease Losses

Management reviews the adequacy of the reserve for loan/lease losses (reserve)
on a regular basis. Management considers the accounting policy relating to the
reserve to be a critical accounting policy, given the inherent uncertainty in
evaluating the levels of the reserve required to cover credit losses in the
portfolio and the material effect that assumption could have on the results of
operations. Factors considered in determining the adequacy of the reserve and
the related provision include: management's approach to granting new credit; the
ongoing monitoring of existing credits by the internal and external loan review
functions; the growth and composition of the loan/lease portfolio; comments
received during the course of independent examinations; current local economic
conditions; past due and nonperforming loan statistics; the estimated values of
collateral; and a historical review of loan/lease loss experience. Based upon
consideration of the above factors, management believes that the reserve is
adequate to provide for the risk of loss inherent in the current loan/lease
portfolio.

Management uses a model to measure some of these factors and the resulting
quantitative analysis, combined with qualitative assessments, comprise the basis
on which the adequacy of the reserve is determined. The $19,000 decrease in the
reserve between December 31, 2002 and December 31, 2003 resulted from net losses
exceeding the provision for loan/lease losses for the year. The allocation of
the Company's reserve as of December 31, 2003, and each of the previous four
year ends is illustrated in Table 6.


Table 6 - Allocation of the Reserve for Loan/Lease Losses

<TABLE>
<CAPTION>
December 31
(dollar amounts in thousands) 2003 2002 2001 2000 1999
- -----------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Total loans outstanding at end of year $1,069,140 $ 995,346 $ 889,842 $ 845,758 $ 755,382
- -----------------------------------------------------------------------------------------------------------------
ALLOCATION OF THE RESERVE BY
LOAN TYPE:
Commercial $ 5,872 $ 4,349 $ 3,011 $ 2,526 $ 3,281
Real estate 2,909 2,809 2,755 2,210 1,964
Consumer and all other 2,904 2,912 2,976 2,771 3,202
Unallocated 0 1,634 1,964 2,317 781
- -----------------------------------------------------------------------------------------------------------------
Total $ 11,685 $ 11,704 $ 10,706 $ 9,824 $ 9,228
=================================================================================================================
ALLOCATION OF THE RESERVE AS
A PERCENTAGE OF TOTAL RESERVE:
Commercial 50% 37% 28% 26% 36%
Real estate 25% 24% 26% 22% 21%
Consumer and all other 25% 25% 28% 28% 35%
Unallocated 0% 14% 18% 24% 8%
- -----------------------------------------------------------------------------------------------------------------
Total 100% 100% 100% 100% 100%
=================================================================================================================
LOAN/LEASE TYPES AS A PERCENTAGE
OF TOTAL LOANS/LEASES:
Commercial 26% 26% 26% 24% 22%
Real estate 62% 62% 59% 61% 62%
Consumer and all other 12% 12% 15% 15% 16%
- -----------------------------------------------------------------------------------------------------------------
Total 100% 100% 100% 100% 100%
=================================================================================================================
</TABLE>

Management is committed to early recognition of loan problems and to maintaining
an adequate reserve. The above allocation is neither indicative of the specific
amounts or the loan categories in which future charge-offs may occur, nor is it
an indicator of future loss trends. The allocation of the reserve to each
category does not restrict the use of the reserve to absorb losses in any
category.

The principal balances of nonperforming loans/leases, including impaired
loans/leases, as of December 31 are detailed in the table below.

<TABLE>
<CAPTION>
(dollar amounts in thousands) 2003 2002 2001 2000 1999
- --------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Loans 90 days past due and accruing $ 26 $ 368 $1,612 $ 226 $ 168
Nonaccrual loans 7,321 6,977 5,736 4,134 3,698
Troubled debt restructurings not included above 246 179 185 389 400
- --------------------------------------------------------------------------------------------------------
Total nonperforming loans/leases 7,593 7,524 7,533 4,749 4,266
- --------------------------------------------------------------------------------------------------------
Other real estate owned 385 279 43 175 214
- --------------------------------------------------------------------------------------------------------
Total nonperforming assets $7,978 $7,803 $7,576 $4,924 $4,480
- --------------------------------------------------------------------------------------------------------
Reserve as a percentage of loans/leases outstanding 1.09% 1.18% 1.20% 1.16% 1.22%
- --------------------------------------------------------------------------------------------------------
Reserve as a percentage of nonperforming loans/leases 153.89% 155.56% 142.12% 206.87% 216.32%
========================================================================================================
</TABLE>

23
The reserve represented 1.09% of total loans/leases outstanding at December 31,
2003, down slightly from 1.18% at December 31, 2002. The reserve coverage of
nonperforming loans (loans past due 90 days and accruing, nonaccrual loans, and
restructured troubled debt) was 1.54 times at December 31, 2003, compared to
1.56 times at December 31, 2002. The Company's historical loss experience is
detailed in Table 7.

Table 7 - Analysis of the Reserve for Loan/Lease Losses

<TABLE>
<CAPTION>
December 31
(in thousands) 2003 2002 2001 2000 1999
- -------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Average loans outstanding during year $1,030,299 $ 928,383 $ 852,775 $ 797,205 $ 674,748
Balance of reserve at beginning of year 11,704 10,706 9,824 9,228 7,405
Reserve related to purchase acquisition N/A N/A N/A N/A 1,511

LOANS CHARGED-OFF:
Commercial, financial, agricultural 1,595 335 371 130 241
Real estate - mortgage 122 41 44 108 105
Installment loans to individuals 887 940 843 677 647
Lease financing 9 133 28 8 1
Other loans 394 272 108 106 114
- -------------------------------------------------------------------------------------------------------------------
Total loans charged-off $ 3,007 $ 1,721 $ 1,394 $ 1,029 $ 1,108
- -------------------------------------------------------------------------------------------------------------------

RECOVERIES OF LOANS PREVIOUSLY
CHARGED-OFF:
Commercial, financial, agricultural 73 91 360 28 62
Real estate - mortgage 26 15 16 31 49
Installment loans to individuals 311 320 259 317 343
Lease financing 5 22 1 2 0
Other loans 76 36 34 31 22
- -------------------------------------------------------------------------------------------------------------------
Total loans recovered $ 491 $ 484 $ 670 $ 409 $ 476
- -------------------------------------------------------------------------------------------------------------------
Net loans charged-off 2,516 1,237 724 620 632
Additions to reserve charged to operations 2,497 2,235 1,606 1,216 944
- -------------------------------------------------------------------------------------------------------------------
Balance of reserve at end of year $ 11,685 $ 11,704 $ 10,706 $ 9,824 $ 9,228
- -------------------------------------------------------------------------------------------------------------------
Net charge-offs as a percentage of average
loans/leases outstanding during the year 0.24% 0.13% 0.08% 0.08% 0.09%
===================================================================================================================
</TABLE>

Potential problem loans/leases are loans/leases that are currently performing,
but where known information about possible credit problems of the related
borrowers causes management to have serious doubt as to the ability of such
borrowers to comply with the present loan payment terms and may result in
disclosure of such loans/leases as nonperforming at sometime in the future.
Management considers loans/leases classified as Substandard, which continue to
accrue interest, to be potential problem loans/leases. The Company, through its
internal loan review function identified 32 commercial relationships totaling
$11.5 million at December 31, 2003, and 27 commercial relationships totaling
$6.9 million at December 31, 2002, which it classified as Substandard, which
continue to accrue interest. These loans remain in a performing status due to a
variety of factors, including payment history, the value of collateral
supporting the credits, and personal or government guarantees. These factors,
when considered in aggregate, give management reason to believe that the current
risk exposure on these loans does not warrant classification of these loans as
nonperforming. Approximately $600,000 of these loans are backed by guarantees of
U.S. government agencies. While in a performing status as of December 31, 2003,
these loans exhibit certain risk factors, which have the potential to cause them
to become nonperforming. Accordingly, management's attention is focused on these
credits, which are reviewed on at least a quarterly basis.

24
Deposits and Other Liabilities

Total deposits of $1.4 billion at December 31, 2003, reflected an increase of
$70.8 million over total deposits at December 31, 2002. Deposit growth consisted
primarily of core deposits, which increased by $90.2 million, while municipal
money market deposits decreased by $21.0 million and time deposits of $100,000
or more decreased by $7.2 million. Core deposit growth was fairly strong at all
of the Company's subsidiary banks and included growth in mature offices as well
as newer offices. Offices opened after January 1, 2002, contributed $43.8
million to the growth in 2003, while the remaining $27.0 million of growth was
in offices opened prior to January 1, 2002.

The Company's liability for securities sold under agreements to repurchase
("repurchase agreements") amounted to $187.9 million at December 31, 2003,
representing a $110.1 million increase over $77.8 million at December 31, 2002.
The Company uses both retail and wholesale repurchase agreements. Retail
repurchase agreements are arrangements with local customers of the Company, in
which the Company agrees to sell securities to the customer with an agreement to
repurchase those securities at a specified later date. Retail repurchase
agreements totaled $77.0 million at December 31, 2003, and $42.8 million at
December 31, 2002. Management generally views local repurchase agreements as an
alternative to large time deposits. The Company's wholesale repurchase
agreements are primarily with the Federal Home Loan Bank (FHLB) and amounted to
$110.9 million at December 31, 2003 and $35.0 million at December 31, 2002.

The Company's other borrowings include amounts owed to the FHLB. During 2003,
the Company increased its other borrowings from the FHLB by $5.1 million, to
$86.8 million. Borrowings with the FHLB outstanding at December 31, 2003,
included $32.2 million due in one year or less, and $54.6 million due in more
than one year. The weighted average interest rate on other borrowings due in
more than one year was 5.03% at December 31, 2003.

Other borrowings include a Treasury Tax and Loan Note account with the Federal
Reserve Bank of New York totaling $100,000 at December 31, 2003 and December 31,
2002. At December 31, 2003 and 2002, Tompkins Insurance had borrowings of
$171,000 and $111,000, respectively, from unrelated financial institutions.


LIQUIDITY MANAGEMENT

The objective of liquidity management is to ensure the availability of adequate
funding sources to satisfy the demand for credit, deposit withdrawals, and
business investment opportunities. The Company's large, stable core deposit base
and strong capital position are the foundation for the Company's liquidity
position. Asset and liability positions are monitored primarily through
Asset/Liability Management Committees of the subsidiary banks individually and
on a combined basis. These Committees review periodic reports on the liquidity
and interest rate sensitivity positions. Comparisons with industry and peer
groups are also monitored. The Company's strong reputation in the communities it
serves, along with its strong financial condition, provide access to numerous
sources of liquidity as described below. Management believes these diverse
liquidity sources provide sufficient means to meet all demands on the Company's
liquidity that are reasonably likely to occur.

Core deposits remain the key funding source, representing 79.8% of total
deposits, and 66.1% of total liabilities at December 31, 2003. Non-core funding
sources (time deposits of $100,000 or more, brokered time deposits, municipal
money market accounts, repurchase agreements, and other borrowings) increased as
a percentage of total liabilities from 30.6% at December 31, 2002, to 32.9% at
December 31, 2003. Short-term investments, consisting of securities with
maturities of one year or less, totaled $24.8 million at year-end 2003 and 2002.

Non-core funding sources may require securities to be pledged against the
underlying liability. Securities carried at $454.7 million and $382.4 million at
December 31, 2003 and 2002, respectively, were designated as pledged securities
for public deposits, borrowed funds, and for other purposes as provided by law.
Pledged securities represented 70.9% of total securities at December 31, 2003,
compared to 71.8% of total securities at December 31, 2002.

The Company's liquidity is enhanced by ready access to national and regional
wholesale funding sources including Federal funds purchased, repurchase
agreements, negotiable certificates of deposit, and FHLB advances. Through its
subsidiary banks, the Company has borrowing relationships with the FHLB and
correspondent banks, which provide secured and unsecured borrowing capacity. At
December 31, 2003, the unused borrowing capacity on established lines with the
FHLB was $118.2 million. As members of the FHLB, the Company's subsidiary banks
can use unencumbered mortgage-related assets to secure additional borrowings
from the FHLB. At December 31, 2003, total unencumbered residential real estate
assets were $208.9 million. Additional assets may also qualify as collateral for
FHLB advances upon approval of the FHLB.

Cash flow from the loan and investment portfolios provides a significant source
of liquidity. These assets may have stated maturities in excess of one year, but
have monthly principal reductions. Total mortgage-backed securities, at fair
value, increased from $272.0 million at December 31, 2002, to $302.7 million at
December 31, 2003. Using current prepayment assumptions, cash flow from the
investment portfolio is estimated to be approximately $185.4 million in 2004.
Investments in residential mortgage loans, consumer loans, and leases totaled
approximately $533.5 million at December 31, 2003. Aggregate amortization from
monthly payments on these loan assets provides significant additional cash flow
to the Company. Table 8 details total scheduled maturities of selected loan
categories.

25
Table 8 - Loan Maturity

<TABLE>
<CAPTION>
Remaining maturity of selected loans At December 31, 2003
(in thousands) Total Within 1 year 1-5 years After 5 years
- -------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Commercial real estate $ 242,248 $ 20,029 $ 53,283 $ 168,936
Real estate construction 21,788 10,130 2,521 9,137
Commercial 275,666 102,963 59,905 112,798
- -------------------------------------------------------------------------------------------
Total $ 539,702 $ 133,122 $ 115,709 $ 290,871
===========================================================================================
</TABLE>

OFF-BALANCE SHEET ARRANGEMENTS

In the normal course of business the Company is party to certain financial
instruments with off-balance-sheet risk such as commitments under stand-by
letters of credit, unused portions of lines of credit, and commitments to fund
new loans. Loan commitments (unfunded loans and unused lines of credit) and
standby letters of credit are issued to accommodate the financing needs of the
Company's customers. Loan commitments are agreements by the Company to lend
monies at a future date. These loan and letter of credit commitments are subject
to the same credit policies and reviews as loans. Most loan commitments expire
within one year from the date of issue. Further information on the Company's
commitments and contingent liabilities is provided in Note 14 to the
consolidated financial statements set forth in Item 8 below.

CONTRACTUAL OBLIGATIONS AND COMMITTMENTS

The Company leases land, buildings, and equipment under operating lease
arrangements extending to the year 2090. Most leases include options to renew
for periods ranging from 5 to 20 years. In addition, the Company has a software
contract for its core banking application through August 1, 2004. Further
information on the Company's lease arrangements is provided in Note 7 to the
consolidated financial statements set forth in Item 8 below.


Table 9 - Contractual Obligations and Commitments

<TABLE>
<CAPTION>
Contractual Cash Obligations Payments Due By Period
(in thousands) Within Over 5
As of December 31, 2003 Total 1 year 1-3 years 3-5 years years
- ---------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Long-term debt $ 152,685 $ 5,528 $ 48,593 $ 31,604 $ 66,960
Operating leases 4,822 496 648 405 3,273
- ---------------------------------------------------------------------------------------------------------
Total contractual cash obligations $ 157,507 $ 6,024 $ 49,241 $ 32,009 $ 70,233
=========================================================================================================
</TABLE>


RECENT ACCOUNTING STANDARDS

GUARANTOR'S ACCOUNTING AND DISCLOSURE REQUIREMENTS FOR GUARANTEES, INCLUDING
INDIRECT GUARANTEES OF INDEBTEDNESS TO OTHERS: In November 2002, the FASB issued
Interpretation No. 45, Guarantor's Accounting and Disclosure Requirements for
Guarantees, Including Indirect Guarantees of Indebtedness to Others, an
interpretation of FASB Statements No. 5, 57 and 107 and a rescission of FASB
Interpretation No. 34. This Interpretation elaborates on the disclosures to be
made by a guarantor in its interim and annual financial statements about its
obligations under guarantees issued. The Interpretation also clarifies that a
guarantor is required to recognize, at inception of a guarantee, a liability for
the fair value of the obligation undertaken. The initial recognition and
measurement provisions of the Interpretation were applicable to guarantees
issued or modified after December 31, 2002 and did not have a material effect on
the Company's consolidated financial statements.

CONSOLIDATION OF VARIABLE INTEREST ENTITIES: In December 2003, the FASB issued
Interpretation No. 46(revised), Consolidation of Variable Interest Entities,
(FIN 46R). This Interpretation addresses how a business enterprise should
evaluate whether it has a controlling financial interest in an entity through
means other than voting rights and, accordingly, should consolidate the variable
interest entity ("VIE"). FIN 46R replaces FASB Interpretation No. 46 that was
issued in January 2003. The Company is required to apply FIN No. 46R to variable
interests generally as of March 31, 2004 and to special-purpose entities as of
December 31, 2003. For any VIEs that must be consolidated under FIN 46R that
were created before January 1, 2004, the assets, liabilities and non-controlling
interest of the VIE initially would be measured at their carrying amounts, and
any difference between the net amount added to the balance sheet and any
previously recognized interest would be recorded as a cumulative effect of an
accounting change. If determining the carrying amounts is not practicable, fair
value at the date that FIN 46R first applies may be used to measure the assets,
liabilities and non-controlling interest of the VIE. The Company held no
interest in special-purpose entities as of December 31, 2003. Adoption of FIN
46R with respect to other types of VIEs in the first quarter of 2004 is not
expected to have a significant effect on the Company's consolidated financial
statements.

26
AMENDMENT OF STATEMENT 133 ON DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES: In
April 2003, the FASB issued SFAS No. 149, Amendment of Statement 133 on
Derivative Instruments and Hedging Activities. SFAS No. 149 amends and clarifies
financial accounting and reporting for derivative instruments, including certain
derivative instruments embedded in other contracts and for hedging activities
under SFAS No. 133, Accounting for Derivative Instruments and Hedging
Activities. This Statement is generally effective for contracts entered into or
modified and hedging relationships designated after June 30, 2003. The adoption
of SFAS No. 149 did not have a material impact on the Company's consolidated
financial statements.

ACCOUNTING FOR CERTAIN FINANCIAL INSTRUMENTS WITH CHARACTERISTICS OF BOTH
LIABILITIES AND EQUITY: In May 2003, FASB issued SFAS No. 150, Accounting for
Certain Financial Instruments with Characteristics of both Liabilities and
Equity. SFAS No. 150 establishes standards for how an issuer classifies and
measures certain financial instruments with characteristics of both a liability
and equity. It requires that an issuer classify certain financial instruments as
a liability, although the financial instrument may previously have been
classified as equity. This Statement is effective for financial instruments
entered into or modified after May 31, 2003, and otherwise is effective at the
beginning of the first interim period beginning after June 15, 2003. The
effective date has been deferred indefinitely for certain types of mandatory
redeemable financial instruments. The Company currently does not have any
financial instruments that are within the scope of SFAS No. 150.

27
Item 7A.  Quantitative and Qualitative Disclosure About Market Risk

MARKET RISK

The Company's primary market risk exposure relates to sensitivity to interest
rate changes. Interest rate sensitivity refers to the volatility in earnings
resulting from changes in interest rates. Each quarter, or more frequently if
necessary, the Asset/Liability Management Committees estimate the earnings
impact of changes in interest rates. The findings of the committees are
incorporated into investment and funding decisions, and in the business planning
process.

Table 10 is a Condensed Static Gap Report, which illustrates the anticipated
repricing intervals of assets and liabilities as of December 31, 2003. The
analysis reflects a short-term sensitivity to rising rates with some sensitivity
to rising interest rates in the 0-3 month repricing interval followed by
longer-term asset sensitivity in the 3-6 month repricing intervals. This
analysis suggests that the Company's net interest income is more vulnerable to a
rising rate environment than it is to sustained low interest rates.

Table 10 - Interest Rate Risk Analysis

<TABLE>
<CAPTION>
Condensed Static Gap - December 31, 2003 Repricing Interval

Cumulative
(dollar amounts in thousands) Total 0-3 months 3-6 months 6-12 months 12 months
- ------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Interest-earning assets* $1,714,995 $ 483,396 $ 129,180 $ 185,103 $ 797,679
Interest-bearing liabilities 1,403,885 578,330 82,919 186,260 847,509
- ------------------------------------------------------------------------------------------------------------------------
Net gap position (94,934) 46,261 (1,157) (49,830)
- ------------------------------------------------------------------------------------------------------------------------
Net gap position as a percentage of total assets (5.09%) 2.48% (0.06%) (2.67%)
========================================================================================================================
</TABLE>
* Balances of available-for-sale securities are shown at amortized cost.

The Company's Board of Directors has set a policy that interest rate risk
exposure will remain within a range whereby net interest income will not decline
by more than 10% in one year as a result of a 200 basis point change in rates.
Based upon the simulation analysis performed as of December 31, 2003, a 200
basis point upward shift in interest rates over a one-year time frame would
result in a one-year decline from the base case scenario (which assumes interest
rates remain at current levels) of approximately 2.53% in net interest income,
and management takes no action to address balance sheet mismatches. The same
simulation indicates that a 100 basis point decline in interest rates over a
one-year period would result in a decrease in net interest income of 1.03%, when
compared to the base case.

Although the simulation model suggests relatively modest exposure to changes in
interest rates, the base case scenario (which assumes interest rates remain at
current levels) indicates a downward trending net interest margin due to more
assets repricing in the current low rate environment than liabilities. Given the
expectation of a lower net interest margin in 2004, maintaining net interest
income in 2004 at the amount realized in 2003 will depend upon continued growth
in earnings assets. The simulation model is useful in identifying potential
exposure to interest rate movements; however, management feels that certain
actions could be taken to offset some of the negative effects of unfavorable
movements in interest rates.

Additional information regarding market risk of the Company's financial
instruments at December 31, 2003 is provided in Table 11.

28
Table 11 - Repricing Intervals of Selected Financial Instruments

<TABLE>
<CAPTION>
(dollar amounts in thousands) Greater
0-1 year 1-2 years 2-3 years 3-5 years than 5 years Total Fair Value
- ----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C>
FINANCIAL ASSETS:
Available-for-sale securities $ 233,520 $ 90,368 $ 82,947 $ 91,466 $ 93,836 $ 592,137 $ 592,137
Average interest rate* 4.08% 4.24% 3.97% 4.15% 3.92% 4.08%
Held-to-maturity securities 14,106 2,116 2,816 9,984 20,506 49,528 51,441
Average interest rate* 2.20% 4.73% 4.44% 3.26% 4.18% 3.47%
Loans/leases 509,537 124,884 115,325 188,243 119,466 1,057,455 1,056,501
Average interest rate* 5.55% 6.56% 6.53% 6.30% 6.00% 5.96%

FINANCIAL LIABILITIES:
Time deposits $ 285,351 $ 58,912 $ 12,944 $ 23,942 $ 26 $ 381,175 $ 386,072
Average interest rate 2.13% 2.68% 3.70% 4.26% 2.66% 2.41%
Federal funds sold and securities sold
under agreements to repurchase 126,090 818 18,000 21,000 22,000 187,908 187,928
Average interest rate 1.67% 2.40% 4.32% 2.92% 3.79% 2.32%
Other borrowings 22,411 21,545 1,108 9,776 32,271 87,111 86,966
Average interest rate 1.50% 6.20% 5.88% 3.89% 4.80% 4.21%
==================================================================================================================================
</TABLE>
* Interest rate on tax-exempt obligations is shown before tax-equivalent
adjustments.

29
[This Page Intentionally Left Blank]



30
Item 8.  Financial Statements and Supplementary Data

Consolidated Statements of Condition
<TABLE>
<CAPTION>
As of December 31
(in thousands except share and per share data) 2003 2002
- ---------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C>
ASSETS

Cash and noninterest bearing balances due from banks $ 56,540 $ 53,898
Interest bearing balances due from banks 9,216 10,000
Federal funds sold 0 400
Available-for-sale securities, at fair value 592,137 493,780
Held-to-maturity securities, fair value of $51,441 at
December 31, 2003, and $40,260 at December 31, 2002 49,528 38,722
Loans and leases, net of unearned income and deferred costs and fees 1,069,140 995,346
Less: Reserve for loan/lease losses 11,685 11,704
- ---------------------------------------------------------------------------------------------------------------------------------
Net Loans/Leases 1,057,455 983,642

Bank premises and equipment, net 28,466 27,111
Corporate owned life insurance 22,843 21,382
Goodwill 11,541 10,684
Other intangible assets 3,322 3,422
Accrued interest and other assets 33,398 27,162
- ---------------------------------------------------------------------------------------------------------------------------------
Total Assets $ 1,864,446 $ 1,670,203
- ---------------------------------------------------------------------------------------------------------------------------------

LIABILITIES, MINORITY INTEREST IN CONSOLIDATED SUBSIDIARIES,
AND SHAREHOLDERS' EQUITY
Deposits:
Interest bearing:
Checking, savings, and money market $ 747,691 $ 710,753
Time 381,175 379,603
Noninterest bearing 282,259 249,929
- ---------------------------------------------------------------------------------------------------------------------------------
Total Deposits 1,411,125 1,340,285

Securities sold under agreements to repurchase 187,908 77,843
Other borrowings 87,111 81,930
Other liabilities 17,843 18,059
- ---------------------------------------------------------------------------------------------------------------------------------
Total Liabilities 1,703,987 1,518,117
- ---------------------------------------------------------------------------------------------------------------------------------

Minority interest in consolidated subsidiaries 1,489 1,489

Shareholders' equity:
Common stock - par value $0.10 per share: Authorized 15,000,000 shares;
Issued 8,185,816 shares at December 31, 2003, and 8,211,815 shares at December 31, 2002 819 747
Surplus 76,926 45,997
Undivided profits 78,676 96,722
Accumulated other comprehensive income 3,015 7,597
Treasury stock at cost: 26,981 shares at December 31, 2003, and December 31, 2002 (466) (466)
- ---------------------------------------------------------------------------------------------------------------------------------
Total Shareholders' Equity $ 158,970 150,597
- ---------------------------------------------------------------------------------------------------------------------------------
Total Liabilities, Minority Interest in Consolidated Subsidiaries,
and Shareholders' Equity $ 1,864,446 $ 1,670,203
=================================================================================================================================
</TABLE>

Share data has been retroactively adjusted to reflect a 10% stock dividend paid
on August 15, 2003.

See notes to consolidated financial statements.

31
Consolidated Statements of Income
<TABLE>
<CAPTION>
Year ended December 31
(in thousands except per share data) 2003 2002 2001
- ---------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
INTEREST AND DIVIDEND INCOME

Loans $ 67,830 $ 68,383 $ 71,592
Interest on balances due from banks 27 37 3
Federal funds sold 16 207 487
Available-for-sale securities 21,557 23,862 20,861
Held-to-maturity securities 1,565 1,470 1,215
- ---------------------------------------------------------------------------------------------------------------------
Total Interest and Dividend Income 90,995 93,959 94,158
- ---------------------------------------------------------------------------------------------------------------------
INTEREST EXPENSE

Deposits:
Time certificates of deposit of $100,000 or more 2,782 3,233 7,970
Other deposits 13,361 18,934 20,458
Federal funds purchased and securities sold under agreements to repurchase 3,285 2,448 3,453
Other borrowings 4,065 4,203 4,294
- ---------------------------------------------------------------------------------------------------------------------
Total Interest Expense 23,493 28,818 36,175
- ---------------------------------------------------------------------------------------------------------------------
Net Interest Income 67,502 65,141 57,983
Less Provision for Loan/Lease Losses 2,497 2,235 1,606
Net Interest Income After Provision for Loan/Lease Losses 65,005 62,906 56,377
- ---------------------------------------------------------------------------------------------------------------------
NONINTEREST INCOME

Trust and investment services income 4,325 4,174 4,646
Service charges on deposit accounts 7,220 6,324 4,676
Insurance commissions and fees 5,265 4,900 4,225
Card services income 2,273 2,111 1,829
Other service charges 3,043 2,918 2,430
Increase in cash surrender value of corporate owned life insurance 1,012 1,383 1,068
Gains on sale of loans 970 671 560
Other operating income 1,104 860 364
Gain on sale of available-for-sale securities 43 363 66
- ---------------------------------------------------------------------------------------------------------------------
Total Noninterest Income 25,255 23,704 19,864
- ---------------------------------------------------------------------------------------------------------------------
NONINTEREST EXPENSES

Salaries and wages 24,061 22,692 20,338
Pension and other employee benefits 6,903 6,827 5,004
Net occupancy expense of bank premises 3,413 3,021 2,787
Net furniture and fixture expense 3,307 3,320 3,042
Marketing expense 1,944 1,797 1,204
Amortization of intangible assets 746 867 1,680
Other operating expenses 13,483 13,746 12,006
- ---------------------------------------------------------------------------------------------------------------------
Total Noninterest Expenses 53,857 52,270 46,061
- ---------------------------------------------------------------------------------------------------------------------
Income Before Income Tax Expense and Minority
Interest in Consolidated Subsidiaries 36,403 34,340 30,180
Minority interest in consolidated subsidiaries 134 134 134
Income Tax Expense 12,064 11,292 10,419
- ---------------------------------------------------------------------------------------------------------------------
Net Income $ 24,205 $ 22,914 $ 19,627
- ---------------------------------------------------------------------------------------------------------------------
Basic earnings per share $ 2.98 $ 2.81 $ 2.41
Diluted earnings per share $ 2.92 $ 2.76 $ 2.38
=====================================================================================================================
</TABLE>

Per share data has been retroactively adjusted to reflect a 10% stock dividend
paid on August 15, 2003.

See notes to consolidated financial statements.

32
Consolidated Statements of Cash Flows
<TABLE>
<CAPTION>
Year ended December 31
(in thousands) 2003 2002 2001
- -------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
OPERATING ACTIVITIES

Net income $ 24,205 $ 22,914 $ 19,627
Adjustments to reconcile net income to net cash provided by operating activities:
Provision for loan/lease losses 2,497 2,235 1,606
Depreciation and amortization premises, equipment, and software 3,260 2,945 2,770
Amortization of intangible assets 746 867 1,680
Earnings from corporate owned life insurance, net (1,012) (1,340) (985)
Net amortization on securities 3,869 2,008 431
Deferred income tax expense (benefit) 188 (630) (332)
Net gain on sale of securities (43) (363) (66)
Net gain on sale of loans (970) (671) (560)
Proceeds from sale of loans 53,555 29,464 28,125
Loans originated for sale (47,816) (32,771) (28,356)
Net loss (gain) on sale of bank premises 32 (19) (32)
Treasury stock issued 0 0 10
ISOP/ESOP shares released or committed to be released for allocation 0 414 744
(Increase) decrease in interest receivable (150) 212 943
Decrease in interest payable (140) (1,200) (1,655)
Other, net (3,783) (1,573) (4,541)
- -------------------------------------------------------------------------------------------------------------------------
Net Cash Provided by Operating Activities 34,438 22,492 19,409
- -------------------------------------------------------------------------------------------------------------------------
INVESTING ACTIVITIES

Proceeds from maturities of available-for-sale securities 288,758 237,856 206,590
Proceeds from sales of available-for-sale securities 120,703 25,611 1,497
Proceeds from maturities of held-to-maturity securities 11,040 10,083 9,191
Purchases of available-for-sale securities (479,832) (364,819) (244,016)
Purchases of held-to-maturity securities (21,927) (21,989) (10,194)
Net increase in loans/leases (120,742) (102,763) (85,458)
Proceeds from sales of bank premises and equipment 40 82 234
Purchase of bank premises and equipment (4,342) (4,928) (3,738)
Redemption (purchase) of corporate owned life insurance 0 409 (885)
Net cash used in acquisitions (274) (21) (1,058)
- -------------------------------------------------------------------------------------------------------------------------
Net Cash Used in Investing Activities (206,576) (220,479) (127,837)
- -------------------------------------------------------------------------------------------------------------------------
FINANCING ACTIVITIES

Net increase in demand deposits, money market accounts, and savings accounts 69,268 277,756 68,280
Net increase (decrease) in time deposits 1,572 (24,929) (15,723)
Net increase (decrease) in securities sold under agreements to repurchase and
Federal funds purchased 110,065 (31,826) 37,438
Increase in other borrowings 85,500 16,093 49,027
Repayment of other borrowings (80,398) (9,744) (41,031)
Repayment of corporate owned life insurance loans (449) 0 0
Cash dividends (9,093) (8,577) (8,136)
Cash paid in lieu of fractional shares - 10% stock dividend (13) 0 0
Repurchase of common stock (3,712) (1,353) (3,408)
Net proceeds from exercise of stock options, warrants, and related tax benefit 856 748 734
- -------------------------------------------------------------------------------------------------------------------------
Net Cash Provided by Financing Activities 173,596 218,168 87,181
- -------------------------------------------------------------------------------------------------------------------------
Net increase (decrease) in cash and cash equivalents 1,458 20,181 (21,247)
- -------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at beginning of year 64,298 44,117 65,364
- -------------------------------------------------------------------------------------------------------------------------
Cash and Cash Equivalents at End of Year 65,756 $ 64,298 $ 44,117
=========================================================================================================================

SUPPLEMENTAL INFORMATION:
Cash paid during the year for:
Interest $ 23,633 $ 30,018 $ 37,830
Income taxes $ 11,884 $ 10,728 $ 11,017
Non-cash investing and financing activities:
Fair value of non-cash assets acquired in purchase acquisition $ 94 $ 0 $ 1,504
Fair value of liabilities assumed in purchase acquisitions $ 86 $ 0 $ 1,449
Fair value of shares issued for acquisitions $ 712 $ 821 $ 3,458
Securitization of loans $ 39,663 $ 0 $ 41,440
</TABLE>

See notes to consolidated financial statements.

33
Consolidated Statements of Changes in Shareholders' Equity
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------------
Accumulated
Other
Common Undivided Comprehensive Treasury Unallocated
(in thousands except share and per share data) Stock Surplus Profits (Loss) Income Stock ESOP Total
- ----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C>
BALANCES AT DECEMBER 31, 2000 $ 734 $ 44,182 $ 70,894 $ (9) $ (473) $ (333) $ 114,995
- ----------------------------------------------------------------------------------------------------------------------------------
Comprehensive income:
Net income 19,627 19,627
Other comprehensive income 3,048 3,048
---------
Total Comprehensive Income 22,675
---------
Cash dividends ($1.00 per share) (8,136) (8,136)
Exercise of stock options, and related tax
benefit (52,995 shares, net) 5 729 734
Treasury stock issued (393 shares) 3 7 10
Common stock repurchase4d and returned to
unissued status (126,587 shares) (11) (3,397) (3,408)
ESOP shares released or committed to
be released for allocation (24,300 shares 497 247 744
Shares issued for purchase acquisition
(180,693 shares) 16 3,442 3,458
- ----------------------------------------------------------------------------------------------------------------------------------
BALANCES AT DECEMBER 31, 2001 $ 744 $ 45,456 $ 82,385 $ 3,039 $ (466) $ (86) $ 131,072
- ----------------------------------------------------------------------------------------------------------------------------------
Comprehensive income:
Net income 22,914 22,914
Other comprehensive income 4,558 4,558
---------
Total Comprehensive Income 27,472
---------
Cash dividends ($1.05 per share) (8,577) (8,577)
Exercise of stock options, and related tax
benefit (40,777 shares, net) 4 744 748
Common stock repurchased and returned to
unissued status (38,324 shares) (3) (1,350) (1,353)
ESOP shares released or committed to be
released for allocation (11,187 shares) 328 86 414
Shares issued for purchase acquisition
(22,967 shares) 2 819 821
- ----------------------------------------------------------------------------------------------------------------------------------
BALANCES AT DECEMBER 31, 2002 $ 747 $ 45,997 $ 96,722 $ 7,597 $ (466) $ 0 $ 150,597
- ----------------------------------------------------------------------------------------------------------------------------------
Comprehensive income:
Net income 24,205 24,205
Other comprehensive loss (4,582) (4,582)
---------
Total Comprehensive Income 19,623
---------
Cash dividends ($1.11 per share) (9,093) (9,093)
Exercise of stock options and related tax
benefit (52,098 shares, net) 5 851 856
Common stock repurchased and returned to
unissued status (95,799 shares) (9) (3,703) (3,712)
Effect of 10% stock dividend 74 33,071 (33,145) 0
Cash paid in lieu of fractional shares
(298 shares) (13) (13)
Shares issued for purchase acquisition
(18,000 shares) 2 710 712
- ----------------------------------------------------------------------------------------------------------------------------------
BALANCES AT DECEMBER 31, 2003 $ 819 $ 76,926 $ 78,676 $ 3,015 $ (466) $ 0 $ 158,970
==================================================================================================================================
</TABLE>

Share and per share data have been retroactively adjusted to reflect a 10% stock
dividend paid on August 15, 1003.

See notes to consolidated financial statements.

34
Notes to Consolidated Financial Statements

Note 1 Summary of Significant Accounting Policies

BASIS OF PRESENTATION: Tompkins Trustco, Inc. ("Tompkins" or "the Company") is a
Financial Holding Company, organized under the laws of New York State, and is
the parent company of Tompkins Trust Company (the "Trust Company"), The Bank of
Castile, The Mahopac National Bank ("Mahopac National Bank") and Tompkins
Insurance Agencies, Inc. ("Tompkins Insurance"). The consolidated financial
information included herein combines the results of operations, the assets,
liabilities, and shareholders' equity (including comprehensive income) of the
Company and its subsidiaries. All significant intercompany balances and
transactions are eliminated in consolidation.

The consolidated financial statements have been prepared in accordance with
accounting principles generally accepted in the United States of America. In
preparing the financial statements, management is required to make estimates and
assumptions that affect the reported amounts of assets and liabilities, and
disclose contingent assets and liabilities, at the date of the financial
statements and the reported amounts of revenue and expense during the reporting
period. Actual results could differ from those estimates. Significant items
subject to such estimates and assumptions include the reserve for loan/lease
losses, valuation of intangible assets, deferred income tax assets, and
obligations related to employee benefits. Amounts in the prior years'
consolidated financial statements are reclassified when necessary to conform to
the current year's presentation.

CASH EQUIVALENTS: Cash equivalents in the consolidated statements of cash flows
include cash and noninterest bearing balances due from banks, interest bearing
balances due from banks, and Federal funds sold.

SECURITIES: Management determines the appropriate classification of debt and
equity securities at the time of purchase. Securities are classified as
held-to-maturity when the Company has the positive intent and ability to hold
the securities to maturity. Held-to-maturity securities are stated at amortized
cost. Debt securities not classified as held-to-maturity and marketable equity
securities are classified as available-for-sale. Available-for-sale securities
are stated at fair value with the unrealized gains and losses, net of tax,
excluded from earnings and reported as a separate component of accumulated
comprehensive income or loss, in shareholders' equity.

Premiums and discounts are amortized or accreted over the expected life of the
related security as an adjustment to yield using the interest method. Dividend
and interest income are recognized when earned. Realized gains and losses on the
sale of securities are included in securities gains (losses). The cost of
securities sold is based on the specific identification method.

A decline in the fair value of any available-for-sale or held-to-maturity
security below cost that is deemed to be other than temporary is charged to
earnings, resulting in the establishment of a new cost basis for the security.

LOANS AND LEASES: Loans are reported at their principal outstanding balance, net
of deferred loan origination fees and costs, and unearned income. The Company
has the ability and intent to hold its loans for the foreseeable future, except
for certain residential real estate loans held-for-sale. The Company provides
motor vehicle and equipment financing to its customers through direct financing
leases. These leases are carried at the aggregate of lease payments receivable,
plus estimated residual values, less unearned income. Unearned income on direct
financing leases is amortized over the lease terms, resulting in a level rate of
return.

Loans originated and intended for sale in the secondary market are carried at
the lower of aggregate cost or estimated market value. Net unrealized losses
attributable to changes in market interest rates are recognized through a
valuation allowance by charges to income.

RESERVE FOR LOAN/LEASE LOSSES: The reserve for loan/lease losses is regularly
evaluated by management in order to maintain the reserve at a level consistent
with the inherent risk of loss in the loan and lease portfolios. Management's
evaluation of the adequacy of the reserve is based upon a review of the
Company's historical loss experience, known and inherent risks in the loan and
lease portfolios, the estimated value of collateral, the level of nonperforming
loans, and trends in delinquencies. External factors, such as the level and
trend of interest rates and the national and local economies, are also
considered. Management believes that the current reserve for loan/lease losses
is adequate.

Management considers a loan to be impaired if, based on current information, it
is probable that the Company will be unable to collect all scheduled payments of
principal or interest when due, according to the contractual terms of the loan
agreement. When a loan is considered to be impaired, the amount of the
impairment is measured based on the present value of expected future cash flows
discounted at the effective interest rate of the loan or, as a practical
expedient, at the observable market price or the fair value of collateral if the
loan is collateral dependent. Management excludes large groups of smaller
balance homogeneous loans such as residential mortgages, consumer loans, and
leases, which are collectively evaluated. All loans and leases restructured in a
troubled debt restructuring are also considered impaired loans. Impairment
losses are included in the reserve for loan/lease losses through a charge to the
provision for loan/lease losses.

INCOME RECOGNITION ON IMPAIRED AND NONACCRUAL LOANS AND LEASES: Loans and
leases, including impaired loans, are generally classified as nonaccrual if they
are past due as to maturity or payment of principal or interest for a period of
more than 90 days, unless such loans are well secured and in the process of
collection. Loans that are past due less than 90 days may also be classified as
nonaccrual if repayment in full of principal or interest is in doubt.

Loans may be returned to accrual status when all principal and interest amounts
contractually due (including arrearages) are reasonably assured of repayment
within an acceptable time period, and there is a sustained period of repayment
performance by the borrower in accordance with the contractual terms of the loan
agreement. Payments received on loans carried as nonaccrual are generally
applied as a reduction to principal. When the future collectibility of the
recorded loan balance is expected, interest income may be recognized on a cash
basis.

35
Note 1 Summary of Significant Accounting Policies (continued)

OTHER REAL ESTATE OWNED: Other real estate owned consists of properties formerly
pledged as collateral to loans, which have been acquired by the Company through
foreclosure proceedings or acceptance of a deed in lieu of foreclosure. Upon
transfer of a loan to foreclosure status, an appraisal is obtained and any
excess of the loan balance over the fair value, less estimated costs to sell, is
charged against the reserve for loan/lease losses. Expenses and subsequent
adjustments to the fair value are treated as other operating expense.

BANK PREMISES AND EQUIPMENT: Land is carried at cost. Bank premises and
equipment are stated at cost, less allowances for depreciation. The provision
for depreciation for financial reporting purposes is computed generally by the
straight-line method at rates sufficient to write-off the cost of such assets
over their estimated useful lives. Bank premises are amortized over a period of
10-39 years, and furniture, fixtures, and equipment are amortized over a period
of 2-20 years. Maintenance and repairs are charged to expense as incurred.

INCOME TAXES: Deferred tax assets and liabilities are recognized for the future
tax consequences attributable to differences between the financial statement
carrying amounts of existing assets and liabilities and their respective tax
bases. Deferred tax assets and liabilities are measured using enacted tax rates
expected to apply to taxable income in the years in which those temporary
differences are expected to be recovered or settled. The effect on deferred tax
assets and liabilities of a change in tax rates is recognized in income in the
period that includes the enactment date.

GOODWILL: Goodwill represents the excess of purchase price over the fair value
of assets acquired in a transaction using purchase accounting. With the adoption
of Statement of Financial Accounting Standards (SFAS) No. 142, Goodwill and
Other Intangible Assets, on January 1, 2002, goodwill is no longer amortized.
The Company tests goodwill for impairment at least annually.

OTHER INTANGIBLE ASSETS: Other intangible assets include core deposit
intangibles, customer related intangibles, covenants not to compete, and
mortgage servicing rights. Core deposit intangibles represent a premium paid to
acquire a base of stable low cost deposits in the acquisition of a bank, or a
bank branch, using purchase accounting. The amortization period for core deposit
intangible ranges from 5 years to 10 years. The covenants not to compete are
amortized over 5 to 6 years, while the customer related intangible is amortized
over 6 years. The amortization period is monitored to determine if circumstances
require such periods to be revised. The Company periodically reviews its
intangible assets for changes in circumstances that may indicate the carrying
amount of the asset is impaired. The Company tests its intangible assets for
impairment on an annual basis or more frequently if conditions indicate that an
impairment loss has more likely than not been incurred.

SECURITIES SOLD UNDER AGREEMENTS TO REPURCHASE: Securities sold under agreements
to repurchase (repurchase agreements) are agreements in which the Company
transfers the underlying securities to a third-party custodian's account that
explicitly recognizes the Company's interest in the securities. The agreements
are accounted for as secured financing transactions provided the Company
maintains effective control over the transferred securities and meets other
criteria as specified in SFAS No. 140. The Company's agreements are accounted
for as secured financings; accordingly, the transaction proceeds are reflected
as liabilities and the securities underlying the agreements continue to be
carried in the Company's securities portfolio.

TREASURY STOCK: The cost of treasury stock is shown on the consolidated
statements of condition as a separate component of shareholders' equity, and is
a reduction to total shareholders' equity. Shares are released from treasury at
fair value, with any gain or loss on the release identified on an average cost
basis.

TRUST AND INVESTMENT SERVICES: Assets held in fiduciary or agency capacities for
customers are not included in the accompanying consolidated statements of
condition, since such items are not assets of the Company. Fees associated with
providing trust and investment services are included in noninterest income.

EARNINGS PER SHARE: Basic earnings per share is calculated by dividing net
income available to common shareholders by the weighted average number of shares
outstanding during the year. Diluted earnings per share is calculated by
dividing net income available to common shareholders by the weighted average
number of shares outstanding during the year plus the dilutive effect of stock
issuable upon conversion of stock options or certain other contingencies.

CASH DIVIDENDS PER SHARE: Cash dividends per share reflect actual historical
dividends paid by Tompkins Trustco, Inc. for all periods presented.

SEGMENT REPORTING: The Company's operations are solely in the financial services
industry and include traditional commercial banking and related financial
services. The Company operates primarily in the geographical areas in the
proximity of its branch locations in New York State. Operating decisions are
made based upon a review of the Company's traditional banking and related
financial services, which constitute the Company's only reportable segment.

COMPREHENSIVE INCOME: For the Company, comprehensive income represents net
income plus the net change in unrealized gains or losses on securities
available-for-sale for the period (net of taxes), and is presented in the
consolidated statements of changes in shareholders' equity. Accumulated other
comprehensive income represents the net unrealized gains or losses on securities
available-for-sale (net of tax) as of the dates of the consolidated statements
of condition.

36
Note 1 Summary of Significant Accounting Policies (continued)

STOCK BASED COMPENSATION: The Company applies APB Opinion No. 25 and related
interpretations in accounting for its stock option plan. Accordingly,
compensation expense is recognized only if the exercise price of the option is
less than the fair value of the underlying stock at the grant date. SFAS No. 123
requires companies not using a fair value based method of accounting for stock
options to provide pro forma disclosure of net income and earnings per share as
if the fair value method of accounting had been applied. Had the Company
determined compensation cost based on the fair value of its stock options at the
grant date under SFAS No. 123, the Company's net income and earnings per share
would have been reduced to pro forma amounts indicated in the following table.

<TABLE>
<CAPTION>
(in thousands except per share data) 2003 2002 2001
- -------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Net income:
As reported $ 24,205 $ 22,914 $ 19,627
Deduct: Total stock-based employee compensation expense determined under
fair value based method for all awards, net of related tax effects 533 389 329
Pro forma 23,672 22,525 19,298
- -------------------------------------------------------------------------------------------------------------------------------

Basic earnings per share:
As reported $ 2.98 $ 2.81 $ 2.41
Pro forma 2.91 2.76 2.37
- -------------------------------------------------------------------------------------------------------------------------------

Diluted earnings per share
As reported $ 2.92 $ 2.76 $ 2.38
Pro forma 2.86 2.71 2.34
===============================================================================================================================
</TABLE>

The per share weighted average fair value of stock options granted during 2003,
2002, and 2001, was $17.48, $14.75, and $14.36, respectively. Per share data has
been retroactively adjusted to reflect a 10% stock dividend paid on August 15,
2003. Fair values were arrived at using the Black Scholes option-pricing model
with the following assumptions:

2003 2002 2001
- -------------------------------------------------------------------------------
Risk-free interest rate 3.68% 3.44% 5.25%
Expected dividend yield 2.80% 3.00% 3.10%
Volatility 44.58% 46.20% 50.00%
Expected life (years) 7.00 7.00 7.00
===============================================================================

In management's opinion the existing models do not necessarily provide a
reliable measure of the fair value of its employee stock options because the
Company's employee stock options have characteristics significantly different
from those of traded options for which the Black-Scholes model was developed,
and because changes in the subjective assumptions can materially affect fair
value estimate.

GUARANTOR'S ACCOUNTING AND DISCLOSURE REQUIREMENTS FOR GUARANTEES, INCLUDING
INDIRECT GUARANTEES OF INDEBTEDNESS TO OTHERS: In November 2002, the FASB issued
Interpretation No. 45, Guarantor's Accounting and Disclosure Requirements for
Guarantees, Including Indirect Guarantees of Indebtedness to Others, an
interpretation of FASB Statements No. 5, 57 and 107 and a rescission of FASB
Interpretation No. 34. This Interpretation elaborates on the disclosures to be
made by a guarantor in its interim and annual financial statements about its
obligations under guarantees issued. The Interpretation also clarifies that a
guarantor is required to recognize, at inception of a guarantee, a liability for
the fair value of the obligation undertaken. The initial recognition and
measurement provisions of the Interpretation are applicable to guarantees issued
or modified after December 31, 2002 and did not have a material effect on the
Company's consolidated financial statements.

CONSOLIDATION OF VARIABLE INTEREST ENTITIES: In December 2003, the FASB issued
Interpretation No. 46 (revised), Consolidation of Variable Interest Entities,
(FIN 46R). This Interpretation addresses how a business enterprise should
evaluate whether it has a controlling financial interest in an entity through
means other than voting rights and, accordingly, should consolidate the variable
interest entity ("VIE"). FIN 46R replaces FASB Interpretation No. 46 that was
issued in January 2003. The Company is required to apply FIN 46R to variable
interests generally as of March 31, 2004 and to special-purpose entities as of
December 31, 2003. For any VIEs that must be consolidated under FIN 46R that
were created before January 1, 2004, the assets, liabilities and non-controlling
interest of the VIE initially would be measured at their carrying amounts, and
any difference between the net amount added to the balance sheet and any
previously recognized interest would be recorded as a cumulative effect of an
accounting change. If determining the carrying amounts is not practicable, fair
value at the date that FIN 46R first applies may be used to measure the assets,
liabilities and non-controlling interest of the VIE. The Company held no
interest in special-purpose entities as of December 31, 2003. Adoption of FIN
46R with respect to other types of VIEs in the first quarter of 2004 is not
expected to have a significant effect on the Company's consolidated financial
statements.

37
Note 1 Summary of Significant Accounting Policies (continued)

AMENDMENT OF STATEMENT 133 ON DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES: In
April 2003, the FASB issued SFAS No. 149, Amendment of Statement 133 on
Derivative Instruments and Hedging Activities. SFAS No. 149 amends and clarifies
financial accounting and reporting for derivative instruments, including certain
derivative instruments embedded in other contracts and for hedging activities
under SFAS No. 133, Accounting for Derivative Instruments and Hedging
Activities. This Statement is generally effective for contracts entered into or
modified and hedging relationships designated after June 30, 2003. The adoption
of SFAS No. 149 did not have a material impact on the Company's consolidated
financial statements.

ACCOUNTING FOR CERTAIN FINANCIAL INSTRUMENTS WITH CHARACTERISTICS OF BOTH
LIABILITIES AND EQUITY: In May 2003, FASB issued SFAS No. 150, Accounting for
Certain Financial Instruments with Characteristics of both Liabilities and
Equity. SFAS No. 150 establishes standards for how an issuer classifies and
measures certain financial instruments with characteristics of both a liability
and equity. It requires that an issuer classify certain financial instruments as
a liability, although the financial instrument may previously have been
classified as equity. This Statement is effective for financial instruments
entered into or modified after May 31, 2003, and otherwise is effective at the
beginning of the first interim period beginning after June 15, 2003. The
effective date has been deferred indefinitely for certain types of mandatory
redeemable financial instruments. The Company currently does not have any
financial instruments that are within the scope of SFAS No. 150.


Note 2 Securities

The following summarizes securities held by the Company:

<TABLE>
<CAPTION>
Available-for-Sale Securities
- ------------------------------------------------------------------------------------------------------------------------
Gross Gross
Amortized Unrealized Unrealized Fair
December 31, 2003 (in thousands) Cost Gains Losses Value
- ------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
U.S. Treasury securities and obligations of
U.S. Government agencies $ 223,807 $ 1,652 $ 1,626 $ 223,833
Obligations of states and political subdivisions 48,222 2,138 89 50,271
Mortgage-backed securities 299,429 4,562 1,324 302,667
U.S. corporate securities 3,001 0 287 2,714
- ------------------------------------------------------------------------------------------------------------------------
Total debt securities 574,459 8,352 3,326 579,485
Equity securities 12,652 0 0 12,652
- ------------------------------------------------------------------------------------------------------------------------
Total available-for-sale securities $ 587,111 $ 8,352 $ 3,326 $ 592,137
========================================================================================================================
</TABLE>

Available-for-sale securities include $12,431,000 in nonmarketable equity
securities, which are carried at cost since fair values are not readily
determinable. This figure includes $10,906,000 of Federal Home Loan Bank Stock.
Substantially all of the above mortgage-backed securities are direct pass
through securities or collateralized mortgage obligations issued or backed by
Federal agencies.

<TABLE>
<CAPTION>
Held-to-Maturity Securities
- ------------------------------------------------------------------------------------------------------------------------
Gross Gross
Amortized Unrealized Unrealized Fair
December 31, 2003 (in thousands) Cost Gains Losses Value
- ------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Obligations of states and political subdivisions $ 49,528 $ 1,939 $ 26 $ 51,441
- ------------------------------------------------------------------------------------------------------------------------
Total held-to-maturity debt securities $ 49,528 $ 1,939 $ 26 $ 51,441
========================================================================================================================
</TABLE>

38
Note 2 Securities (continued)
<TABLE>
<CAPTION>
Available-for-Sale Securities
- ----------------------------------------------------------------------------------------------------------------------
Gross Gross
Amortized Unrealized Unrealized Fair
December 31, 2002 (in thousands) Cost Gains Losses Value
- ----------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
U.S. Treasury securities and obligations of
U.S. Government agencies $ 159,247 $ 2,975 $ 0 $ 162,222
Obligations of states and political subdivisions 45,348 2,193 17 47,524
Mortgage-backed securities 264,276 7,763 52 271,987
U.S. corporate securities 3,034 0 200 2,834
- ----------------------------------------------------------------------------------------------------------------------
Total debt securities 471,905 12,931 269 484,567
Equity securities 9,213 0 0 9,213
- ----------------------------------------------------------------------------------------------------------------------
Total available-for-sale securities $ 481,118 $ 12,931 $ 269 $ 493,780
======================================================================================================================
</TABLE>

Available-for-sale securities include $8,808,000 in nonmarketable equity
securities, which are carried at cost since fair values are not readily
determinable. This figure includes $7,293,000 of Federal Home Loan Bank Stock
Substantially all of the above mortgage-backed securities are direct pass
through securities or collateralized mortgage obligations issued or backed by
Federal agencies

<TABLE>
<CAPTION>
Held-to-Maturity Securities
- ----------------------------------------------------------------------------------------------------------------------
Gross Gross
Amortized Unrealized Unrealized Fair
December 31, 2002 (in thousands) Cost Gains Losses Value
- ----------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Obligations of states and political subdivisions $ 38,722 $ 1,566 $ 28 $ 40,260
- ----------------------------------------------------------------------------------------------------------------------
Total held-to-maturity debt securities $ 38,722 $ 1,566 $ 28 $ 40,260
======================================================================================================================
</TABLE>

The amortized cost and fair value of debt securities by contractual maturity are
shown in the following table. Expected maturities will differ from contractual
maturities because issuers may have the right to call or prepay obligations with
or without call or prepayment penalties.

Amortized Fair
December 31, 2003 (in thousands) Cost Value
- --------------------------------------------------------------------------------
Available-for-sale securities:
Due in one year or less $ 11,051 $ 11,158
Due after one year through five years 133,622 134,693
Due after five years through ten years 103,382 103,978
Due after ten years 26,975 26,989
- --------------------------------------------------------------------------------
Total 275,030 276,818
- --------------------------------------------------------------------------------
Mortgage-backed securities 299,429 302,667
Equity securities 12,652 12,652
- --------------------------------------------------------------------------------
Total available-for-sale securities $587,111 $592,137
================================================================================


Amortized Fair
December 31, 2003 (in thousands) Cost Value
- --------------------------------------------------------------------------------
Held-to-maturity securities:
Due in one year or less $ 13,661 $ 13,683
Due after one year through five years 12,161 12,655
Due after five years through ten years 17,688 18,685
Due after ten years 6,018 6,418
- --------------------------------------------------------------------------------
Total held-to-maturity debt securities $ 49,528 $ 51,441
================================================================================

Realized gains on available-for-sale securities were $896,000 in 2003, $396,000
in 2002, and $66,000 in 2001; realized losses on available-for-sale securities
were $853,000 in 2003, $33,000 in 2002, and $0 in 2001.

39
Note 2 Securities (continued)

The following table summarizes securities that have unrealized losses:
<TABLE>
<CAPTION>
- ----------------------------------------------------------------------------------------------------------------------------------
Less than 12 months 12 Months or longer Total
- ----------------------------------------------------------------------------------------------------------------------------------

Unrealized Unrealized Unrealized
Fair Value Losses Fair Value Losses Fair Value Losses
- ----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
U.S. Treasury securities and obligations of
U.S. Government agencies $ 79,544 $ 1,626 $ 0 $ 0 $ 79,544 $ 1,626
Obligations of states and political subdivisions 10,946 108 307 7 11,253 115
Mortgage-backed securities 77,745 1,324 0 0 77,745 1,324
U.S corporate securities 0 0 2,213 287 2,213 287
- ----------------------------------------------------------------------------------------------------------------------------------
Total debt securities 168,235 3,058 2,520 294 170,755 3,352
Equity securities 0 0 0 0 0 0
- ----------------------------------------------------------------------------------------------------------------------------------
Total securities $ 168,235 $ 3,058 $ 2,520 $ 294 $ 170,755 $ 3,352
==================================================================================================================================
</TABLE>

The Company has reviewed those investments that have had unrealized losses for
12 months or more. There is one corporate bond holding and one state obligation,
which are represented in the table. The corporate bond is a trust preferred
holding of a bank holding company, with the company being well-capitalized and
recording solid earnings. The state obligation is a viable school district in
Western New York. The temporary impairment in these securities is directly
related to changes in market interest rates. The Company has the intent and
ability to hold these securities for a sufficient period of time to receive
recorded principal.

Securities carried at $454.7 million and $382.4 million at December 31, 2003 and
2002, respectively, were designated as pledged securities for public deposits,
borrowed funds, and for other purposes as provided by law (see also Note 9).
Except for U.S. government securities, there were no holdings, when taken in
aggregate, of any single issuer that exceeded 10% of shareholders' equity at
December 31, 2003.

The Company has an equity investment in a small business investment company
(SBIC) established for the purpose of providing financing to small businesses in
market areas served by the Company. As of December 31, 2003 and 2002, this
investment totaled $3,475,000 and $4,194,000, respectively, and was included in
other assets on the Company's consolidated statements of condition. The
investment is accounted for under the equity method of accounting.

Note 3 Comprehensive Income

Comprehensive income for the three years ended December 31 is summarized below:
<TABLE>
<CAPTION>
(in thousands) 2003 2002 2001
- ---------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Net income $ 24,205 $ 22,914 $ 19,627
- ---------------------------------------------------------------------------------------------------------------------------
Net unrealized holding (loss) gain on available-for-sale securities
during the year. Pre-tax net unrealized holding (loss) gain was
$(7,593) in 2003, $7,960 in 2002, and $5,146 in 2001 (4,556) 4,776 3,088

Reclassification adjustment for net realized gain on the sale of
Available-for-sale securities (pre-tax net gain of $43 in 2003, $363 in 2002,
and $66 in 2001) (26) (218) (40)
- ---------------------------------------------------------------------------------------------------------------------------
Other comprehensive (loss) income (4,582) 4,558 3,048
- ---------------------------------------------------------------------------------------------------------------------------

Total comprehensive income $ 19,623 $ 27,472 $ 22,675
===========================================================================================================================
</TABLE>

40
Note 4 Loan/Lease Classification Summary and Related Party Transactions

Loans/Leases at December 31 were as follows:
<TABLE>
<CAPTION>
(in thousands) 2003 2002
- ---------------------------------------------------------------------------------------------------------------------
<S> <C> <C>
Residential real estate $ 404,487 $ 391,120
Commercial real estate 242,248 196,517
Real estate construction 21,788 26,110
Commercial 275,666 256,010
Consumer and other 104,647 103,853
Leases 24,340 25,511
- ---------------------------------------------------------------------------------------------------------------------
Total loans and leases 1,073,176 999,121
Less unearned income and net deferred costs and fees (4,036) (3,775)
- ---------------------------------------------------------------------------------------------------------------------
Total loans and leases, net of unearned income and deferred costs and fees $ 1,069,140 $ 995,346
=====================================================================================================================
</TABLE>

During 2003, 2002, and 2001, the Company sold residential mortgage loans
totaling $52,585,000, $28,793,000, and $27,565,000, respectively, and realized
gains on these sales of $970,000, $671,000, and $560,000, respectively. Loans
held for sale, which are included in residential real estate in the table above,
totaled $0, and $4,769,000 at December 31, 2003 and 2002, respectively. During
2003, the Company securitized $39,663,000 of residential mortgage loans with
Federal Home Loan Mortgage Corporation, which are now held as available-for-sale
securities. No loans were securitized in 2002. At December 31, 2003, the Company
serviced mortgage loans aggregating $149,663,000, including loans securitized
and held as available-for-sale, compared to $110,169,000 at December 31, 2002.
Capitalized mortgage servicing rights totaled $1,052,000 and $706,000 at
December 31, 2003 and 2002, respectively.

As members of the FHLB, the Company's subsidiary banks may use unencumbered
mortgage related assets to secure borrowings from the FHLB. At December 31,
2003, the Company had $86,840,000 in term advances from the FHLB that were
secured by residential mortgage loans.

The Company's loan/lease customers are located primarily in the upstate New York
communities served by its three subsidiary banks. The Trust Company operates
fifteen banking offices in the counties of Tompkins, Cayuga, Cortland, and
Schuyler. The Bank of Castile operates thirteen banking offices in towns
situated in and around the areas commonly known as the Letchworth State Park
area and the Genesee Valley region of New York State. Mahopac National Bank is
located in Putnam County, and operates four offices in that county and two
offices in neighboring Dutchess County. Other than general economic risks,
management is not aware of any material concentrations of credit risk to any
industry or individual borrower.

Directors and officers of the Company and its affiliated companies were
customers of, and had other transactions with, the Company in the ordinary
course of business. Such loans and commitments were made on substantially the
same terms, including interest rates and collateral, as those prevailing at the
time for comparable transactions with other persons, and did not involve more
than normal risk of collectibility or present other unfavorable features.

Loan transactions with related parties are summarized as follows:

(in thousands) 2003 2002
- -------------------------------------------------------------------------------
Balance January 1 $ 1,706 $ 3,640
Former Directors/Executive Officers (1) (93)
New Executive Officers 0 125
New loans and advancements 971 283
Loan payments (622) (2,249)
- -------------------------------------------------------------------------------
Balance December 31 $ 2,054 $ 1,706
===============================================================================

41
Note 5 Reserve for Loan/Lease Losses

Changes in the reserve for loan/lease losses are summarized as follows:

(in thousands) 2003 2002 2001
- -------------------------------------------------------------------------------
Reserve at beginning of year $ 11,704 $ 10,706 $ 9,824
Provisions charged to operations 2,497 2,235 1,606
Recoveries on loans/leases 491 484 670
Loans/leases charged-off (3,007) (1,721) (1,394)
- -------------------------------------------------------------------------------
Reserve at end of year $ 11,685 $ 11,704 $ 10,706
===============================================================================

The Company's recorded investment in loans/leases that are considered impaired
totaled $3,611,000 at December 31, 2003, and $4,159,000 at December 31, 2002.
The average recorded investment in impaired loans/leases was $3,852,000 in 2003,
$2,765,000 in 2002, and $2,937,000 in 2001. The December 31, 2003, recorded
investment in impaired loans/leases includes $2,496,000 of loans/leases that had
related reserves of $423,000. The recorded investment in impaired loans/leases
at December 31, 2002, included $1,730,000 of loans/leases, which had related
reserves of $547,000. Interest income recognized on impaired loans/leases, all
collected in cash, was $106,000 for 2003, $48,000 for 2002, and $184,000 for
2001.

The principal balances of nonperforming loans/leases, including impaired
loans/leases, are detailed in the table below.

December 31
(in thousands) 2003 2002
- --------------------------------------------------------------------------------
Loans 90 days past due and accruing $ 26 $ 368
Nonaccrual loans 7,321 6,977
Troubled debt restructurings not included above 246 179
- --------------------------------------------------------------------------------
Nonperforming loans/leases $ 7,593 $ 7,524
================================================================================

The difference between the interest income that would have been recorded if
these loans/leases had been paid in accordance with their original terms and the
interest income recorded for the three-year period ended December 31, 2003, was
not significant.


Note 6 Goodwill and Other Intangible Assets

Effective January 1, 2001, the Company completed the acquisition of 100% of the
common stock of Austin, Hardie, Wise Agency, Inc. and Ernest Townsend & Son,
Inc., in a cash and stock transaction accounted for as a purchase. In connection
with these acquisitions, the two agencies were merged with and into Tompkins
Insurance, a wholly-owned subsidiary of Tompkins. The agencies continue to
operate from their western New York locations, which include Attica, Warsaw,
Alden, LeRoy, Batavia and Caledonia. The $4.4 million excess of the purchase
price over the fair value of identifiable assets acquired less liabilities
assumed was recorded as goodwill. Prior to the adoption of Statement of
Financial Accounting Standards (SFAS) No. 142, Goodwill and Other Intangible
Assets, on January 1, 2002, the goodwill was being amortized on a straight-line
basis over 15 years.

The purchase agreements for the insurance agencies included provisions for
additional consideration to be paid in the form of the release of shares of
Company stock from escrow if Tompkins Insurance met certain income targets in
2001 and 2002. Tompkins Insurance met the income targets, resulting in the
release of 13,802 shares in 2001 and 22,967 in 2002 as additional consideration.
Such shares are considered outstanding for purposes of computing diluted
earnings per share beginning on October 1, 2001 for shares released in 2001 and
beginning on July 1, 2002 for shares released in 2002.

On June 22, 2001, Tompkins Insurance acquired the assets of Youngs & Linfoot of
LeRoy, Inc. in a cash transaction accounted for as a purchase. The excess of the
purchase price over the fair value of identifiable assets acquired less
liabilities assumed of $287,000 was recorded as goodwill. Prior to the adoption
of SFAS No. 142 on January 1, 2002, the goodwill was being amortized on a
straight-line basis over 15 years. The transaction also resulted in $65,000 of
identifiable intangibles consisting of a covenant not to compete, which is being
amortized over 5 years.

On February 1, 2003, Tompkins Insurance acquired the assets of the Powers
Agency, Inc. in a cash transaction. The transaction resulted in an identifiable
intangible asset of $57,000 and goodwill of $75,000. The identifiable intangible
asset consists of a covenant not to compete and is being amortized over 5 years.

On November 1, 2003, Tompkins Insurance acquired 100% of the stock of Youngs &
Linfoot, Inc., an insurance agency in Geneseo, New York, in a stock and cash
transaction. The transaction resulted in identifiable intangible assets of
$243,000; consisting of customer lists and contracts of $150,000, a covenant not
to compete of $93,000, and goodwill of $782,000. The covenant not to compete and
other identifiable intangibles are being amortized over 6 years.

42
Note 6 Goodwill and Other Intangible Assets (continued)

At December 31, 2003, the Company had unamortized goodwill related to its
various acquisitions totaling $11,541,000 compared with $10,684,000 at December
31, 2002. The increase reflects the $75,000 and $782,000 of goodwill recorded as
a result of Tompkins Insurance's acquisition of The Powers Agency, Inc., and
Youngs & Linfoot, Inc., respectively. Included in goodwill is approximately
$170,000 of unidentified intangible assets related to various branch
acquisitions, which prior to October 1, 2002, were accounted for under SFAS No.
72, Accounting for Certain Acquisitions of Banking or Thrift Institutions. With
the adoption of SFAS No. 147, Acquisitions of Certain Financial Institutions,
effective October 1, 2002, these intangible assets are no longer amortized.

At December 31, 2003, the Company had core deposit intangible assets related to
various acquisitions of $1,983,000 compared to $2,671,000 at December 31, 2002.
The amortization of these intangible assets amounted to $688,000 in 2003 and
$854,000 in 2002.

At December 31, 2003, other intangible assets, consisting of mortgage servicing
rights, customer lists and contracts, and covenants not to compete, totaled
$1,339,000.

The Company reviews its goodwill and intangible assets annually, or more
frequently if conditions warrant, for impairment. Based on the Company's 2003
review, there was no impairment of its goodwill or intangible assets.

Information regarding the carrying amount and the amortization expense of the
Company's acquired intangible assets are disclosed in the table below.

<TABLE>
<CAPTION>
Gross Carrying Accumulated Net Carrying
December 31, 2003 (in thousands) Amount Amortization Amount
- -----------------------------------------------------------------------------------------
<S> <C> <C> <C>
Amortized intangible assets:
Core deposit intangible $ 5,459 $ 3,476 $ 1,983
Other intangibles 1,983 644 1,339
- -----------------------------------------------------------------------------------------
Subtotal amortized intangible assets 7,442 4,120 3,322
Goodwill 13,565 2,024 11,541
- -----------------------------------------------------------------------------------------
Total intangible assets $ 21,007 $ 6,144 $ 14,863
=========================================================================================
</TABLE>

Aggregate amortization expense: *
For the year to date period ended 12/31/03 $746
Estimated amortization expense: *
For the year ended 12/31/04 660
For the year ended 12/31/05 552
For the year ended 12/31/06 436
For the year ended 12/31/07 321
For the year ended 12/31/08 202
================================================================================

* Excludes the amortization of mortgage servicing rights as the amounts are not
material.

<TABLE>
<CAPTION>
Gross Carrying Accumulated Net Carrying
December 31, 2002 (in thousands) Amount Amortization Amount
- --------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Amortized intangible assets:
Core deposit intangible $ 5,459 $ 2,788 $ 2,671
Other intangibles 994 243 751
- --------------------------------------------------------------------------------------------
Subtotal amortized intangible assets 6,453 3,031 3,422
Goodwill 12,708 2,024 10,684
- --------------------------------------------------------------------------------------------
Total intangible assets $ 19,161 $ 5,055 $ 14,106
============================================================================================
</TABLE>

The changes in the carrying amount of goodwill for the year ended December 31,
2003 are as follows:
<TABLE>
<CAPTION>
Gross Carrying Net Carrying
(in thousands) Amount Amount
- ------------------------------------------------------------------------------------------------------
<S> <C> <C>
Balance as of January 1, 2003 $ 12,708 $ 10,684
Goodwill acquired in acquisition of Powers Agency, Inc. 75 75
Goodwill acquired in acquisition of Youngs & Linfoot, Inc. 782 782
- ------------------------------------------------------------------------------------------------------
Balance as of December 31, 2003 $ 13,565 $ 11,541
======================================================================================================
</TABLE>

43
Note 6 Goodwill and Other Intangible Assets (continued)


The table below reflects the proforma results of operations as if SFAS No. 142
had been adopted for all periods presented.

Goodwill and Other Intangible Assets - Effect of Adoption of SFAS No. 142

Year ended
(in thousands except per share) December 31, 2001
- --------------------------------------------------------------------------------
Reported Net Income $ 19,627
Add back goodwill amortization 679
- --------------------------------------------------------------------------------
Adjusted Net Income 20,306
- --------------------------------------------------------------------------------

Basic earning per share - as reported $ 2.41
Adjust for goodwill 0.08
- --------------------------------------------------------------------------------
Basic earnings per share - adjusted 2.49
- --------------------------------------------------------------------------------

Diluted earning per share - as reported $ 2.38
Adjust for goodwill 0.08
- --------------------------------------------------------------------------------
Diluted earnings per share - adjusted 2.46
================================================================================

Per share data has been retroactively adjusted to reflect a 10% stock dividend
paid on August 15, 2003.


Note 7 Bank Premises and Equipment

Bank premises and equipment at December 31 were as follows:

(in thousands) 2003 2002
- -------------------------------------------------------------------------------
Land $ 4,299 $ 4,112
Bank premises 28,338 26,457
Furniture, fixtures, and equipment 23,983 22,028
Accumulated depreciation and amortization (28,154) (25,486)
- -------------------------------------------------------------------------------
Total $ 28,466 $ 27,111
===============================================================================

Depreciation and amortization expenses in 2003, 2002, and 2001 are included in
operating expenses as follows:

(in thousands) 2003 2002 2001
- --------------------------------------------------------------------------------
Bank premises $ 968 $ 936 $ 845
Furniture, fixtures, and equipment 1,956 1,852 1,766
- --------------------------------------------------------------------------------
Total $2,924 $2,788 $2,611
================================================================================

The following is a summary of the future minimum lease payments under
non-cancelable operating leases as of December 31, 2003:

(in thousands)
---------------------------------------------------
2004 $ 496
2005 355
2006 293
2007 232
2008 173
Thereafter 3,273
---------------------------------------------------
Total $ 4,822
===================================================

The Company leases land, buildings and equipment under operating lease
arrangements extending to the year 2090. Total rental expense amounted to
$718,000 in 2003, $681,000 in 2002 and $519,000 in 2001. Most leases include
options to renew for periods ranging from 5 to 20 years. Options to renew are
not included in the above future minimum rental commitments. The Company has two
land lease commitments with terms expiring in 2042 and 2090.

44
Note 8 Deposits

The aggregate time deposits of $100,000 or more were $105,102,000 at December
31, 2003, and $112,338,000 at December 31, 2002. Scheduled maturities of time
deposits at December 31, 2003, were as follows:

Less than $100,000
(in thousands) $100,000 and over Total
- --------------------------------------------------------------------------------
Maturity
Three months or less $ 51,945 $ 37,060 $ 89,005
Over three through six months 50,483 17,662 68,145
Over six through twelve months 98,170 30,031 128,201
- --------------------------------------------------------------------------------
Total due in 2004 200,598 84,753 285,351
2005 45,270 13,642 58,912
2006 10,307 2,637 12,944
2007 14,062 2,265 16,327
2008 5,810 1,805 7,615
2009 and thereafter 26 0 26
- --------------------------------------------------------------------------------
Total $ 276,073 $ 105,102 $ 381,175
================================================================================


Note 9 Securities Sold Under Agreements to Repurchase and Federal Funds
Purchased

Information regarding securities sold under agreements to repurchase as of
December 31, 2003, is summarized below:

<TABLE>
<CAPTION>
Collateral Securities Repurchase Liability
- -----------------------------------------------------------------------------------------
Weighted
Estimated Average
Amortized Fair Interest
(dollar amounts in thousands) Cost Value Amount Rate
- -----------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Maturity at Origination/Type of Asset

Demand:
U.S. Government agency securities $ 11,650 $ 11,871 $ 13,367 1.76%
Mortgage-backed certificates 68,082 68,885 62,837 1.18%

2 to 30 days:
U.S. Government agency securities 500 508 507 1.14%
Mortgage-backed certificates 12,143 11,943 10,252 1.13%

31 to 89 days:
U.S. Government agency securities 11,251 11,461 10,945 1.18%

90 to 365 days:
U.S. Government agency securities 17,319 16,894 17,669 2.92%
Mortgage-backed certificates 1,747 1,855 2,331 5.12%

Over 365 days:
U.S. Government agency securities 45,391 45,034 42,967 3.70%
Mortgage-backed securities 29,344 29,370 27,033 2.74%
- -----------------------------------------------------------------------------------------
Total $ 197,427 $ 197,821 $ 187,908 2.23%
=========================================================================================
</TABLE>

The amount reported in "Over 365 days" includes wholesale repurchase agreements
with the Federal Home Loan Bank (FHLB) totaling $70,000,000. The scheduled
maturities of these advances are $28,000,000 in 2006, $20,000,000 in 2008,
$2,000,000 in 2009, $5,000,000 in 2011, $5,000,000 in 2012, and $10,000,000 in
2013. Of the $70,000,000 of wholesale repurchase agreements due in over 365
days, $50,000,000 are callable by the FHLB if certain conditions are met. In
addition, there is $30,000,000 in wholesale repurchase agreements with the FHLB
that mature in 2004.

At December 31, 2003, the FHLB held substantially all of the above securities.
Additional information regarding securities sold under agreements to repurchase
and Federal funds purchased for the years ended December 31, is detailed in the
table below:

45
Note 9 Securities Sold Under Agreements to Repurchase and Federal Funds
Purchased (continued)

<TABLE>
<CAPTION>
Securities Sold Under Agreements to Repurchase (dollar amounts in thousands) 2003 2002 2001
- ---------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Total outstanding at December 31 $187,908 $ 77,843 $101,469
Maximum month-end balance 187,908 92,073 106,458
Average balance during the year 131,378 73,637 77,663
Weighted average rate at December 31 2.23% 2.92% 3.54%
Average interest rate paid during the year 2.48% 3.31% 4.36%
===========================================================================================================================

Federal Funds Purchased (dollar amounts in thousands) 2003 2002 2001
- ---------------------------------------------------------------------------------------------------------------------------
Total outstanding at December 31 $ 0 $ 0 $ 8,200
Maximum month-end balance 8,300 2,500 8,630
Average balance during the year 1,579 418 1,469
Weighted average rate at December 31 N/A N/A 1.81%
Average interest rate paid during the year 1.41% 1.98% 4.66%
===========================================================================================================================
</TABLE>

Note 10 Other Borrowings

The Company, through its subsidiary banks, had available line-of-credit
agreements with banks permitting borrowings to a maximum of approximately
$31,000,000 at December 31, 2003 and $42,000,000 at December 31, 2002. No
advances were outstanding against those lines at December 31, 2003, or 2002.

All bank subsidiaries are members of the FHLB and as such, may apply for
advances secured by certain residential mortgage loans and other assets,
provided that certain standards for credit worthiness have been met. At December
31, 2003, the Company, through its subsidiaries, had established unused lines of
credit with the FHLB of $118,233,000. At December 31, 2003, there were
$86,840,000 in term advances from the FHLB, compared to $81,719,000 at December
31, 2002.

At December 31, 2003, there were advances due within one year of $32,232,000
with a weighted average rate of 3.37%, and advances due in more than one year of
$54,608,000 with a weighted average rate of 5.01%. Maturities of advances
include $11,179,000 in 2005, $249,000 in 2006, $5,062,000 in 2007, $146,000 in
2008, $972,000 in 2009, $10,000,000 in 2010, $22,000,000 in 2011 and $5,000,000
in 2012. The Company's FHLB borrowings at December 31, 2003 included $61,000,000
in fixed-rate callable borrowings, which can be called by the FHLB if certain
conditions are met.

Other borrowings included a Treasury Tax and Loan Note account with the Federal
Reserve Bank of New York totaling $100,000 at December 31, 2003 and December 31,
2002. At December 31, 2003 and 2002, Tompkins Insurance had borrowings of
$171,000 and $111,000, respectively, from unrelated financial institutions.

Note 11 Employee Benefit Plans

The Company maintains a noncontributory defined-benefit pension plan covering
substantially all employees of the Company. The benefits are based on years of
service and percentage of the employees' average compensation. Assets of the
Company's defined benefit plan are invested in common and preferred stock, U. S.
Government securities, corporate bonds and notes, and mutual funds. At December
31, 2003, the plan assets included 28,564 shares of Tompkins common stock that
had a fair value of $1.3 million.

The Trust Company also offers post-retirement medical coverage and life
insurance coverage to full-time employees who have worked ten years and attained
age 55. Medical coverage is contributory with contributions reviewed annually.
The Trust Company assumes the majority of the cost for these other benefits,
while retirees share some of the cost through co-insurance and deductibles.

46
Note 11 Employee Benefit Plans (continued)

The following table sets forth the changes in the defined benefit pension plan's
projected benefit obligation and post-retirement plan's accumulated benefit
obligation and the respective plan assets, and the plans' funded status and
amounts recognized in the Company's consolidated statements of condition at
December 31, 2003 and 2002 (the measurement dates of the plans).

<TABLE>
<CAPTION>
Pension Benefits Other Benefits
(dollar amounts in thousands) 2003 2002 2003 2002
- ------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Change in benefit obligation:
Benefit obligation at beginning of year $ 22,552 $ 19,626 $ 4,484 $ 4,032
Service cost 1,168 1,026 148 135
Interest cost 1,538 1,396 286 285
Amendments 0 87 0 86
Actuarial loss 2,498 1,402 165 110
Benefits paid (1,138) (985) (160) (164)
- ------------------------------------------------------------------------------------------------------------------
Benefit obligation at end of year $ 26,618 $ 22,552 $ 4,923 $ 4,484
- ------------------------------------------------------------------------------------------------------------------
Change in plan assets
Fair value of plan assets at beginning of year $ 20,357 $ 18,985 $ 0 $ 0
Actual return/(loss) on plan assets 3,073 (2,288) 0 0
Employer contribution 5,500 4,645 160 164
Benefits paid (1,138) (985) (160) (164)
- ------------------------------------------------------------------------------------------------------------------
Fair value of plan assets at end of year $ 27,792 $ 20,357 $ 0 $ 0
- ------------------------------------------------------------------------------------------------------------------
Funded (unfunded) status 1,174 (2,195) (4,923) (4,484)
Unrecognized net actuarial loss 12,590 12,059 518 353
Net transition (asset) obligation 0 (56) 1,040 1,155
Unrecognized prior service cost (1,665) (1,795) 67 74
- ------------------------------------------------------------------------------------------------------------------
Prepaid (accrued) benefit cost $ 12,099 $ 8,013 $ (3,298) $ (2,902)
- ------------------------------------------------------------------------------------------------------------------
Weighted-average assumptions used to determine benefit
obligations at December 31
Discount rate 6.25% 6.75% 6.25% 6.75%
Rate of compensation increase (1) 4.00-5.00% 4.00-5.00% 4.00% 4.00%
==================================================================================================================
</TABLE>

<TABLE>
<CAPTION>
Pension Benefits Other Benefits
Weighted-average assumptions used to determine net periodic
benefit cost for years ended December 31 2003 2002 2001 2003 2002 2001
- ----------------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Discount rate 6.75% 7.25% 7.50% 6.75% 7.25% 7.50%
Expected long-term return on plan assets 8.50% 8.50% 8.50% N/A N/A N/A
Rate of compensation increase (1) 4.00-5.00% 4.00-5.00% 4.00-5.00% 4.00% 4.00% 4.00%
==================================================================================================================================
</TABLE>
(1) The rate of compensation increase for the Trust Company is 4%, and is 5%
for all other groups.

The accumulated benefit obligation of the pension plan was $26,618,000 and
$19,807,000 at December 31, 2003 and 2002, respectively.

The Trust Company currently offers medical coverage and life insurance coverage
to substantially all of its employees upon retirement. The weighted average
annual assumed rate of increase in the per capita cost of covered benefits (the
health care cost trend rate) is 10.75% beginning in 2004, and is assumed to
decrease gradually to 5.0% in 2012 and beyond. Increasing the assumed health
care cost trend rates by 1% in each year would increase the accumulated
post-retirement benefit obligation as of December 31, 2003, by $27,000 and the
net periodic post-retirement benefit cost for 2003 by $2,000. Decreasing the
assumed health care cost trend rates by 1% each year would decrease the
accumulated post-retirement benefit obligation as of December 31, 2003, by
$35,000 and decrease the net periodic post-retirement benefit cost by $2,000.

47
Note 11 Employee Benefit Plans (continued)

In December 2003, The Medicare Prescription Drug, Improvement and Modernization
Act of 2003 ("Medicare Act") was signed into law. The Medicare Act introduced
both a Medicare prescription-drug benefit and a federal subsidy to sponsors of
retiree healthcare plans that provide a benefit at least "actuarially
equivalent" to the Medicare benefit. These provisions of the Medicare Act will
affect accounting measurements under SFAS No. 106. Accordingly, the FASB staff
has issued guidance allowing companies to recognize or defer recognizing the
effects of the Medicare Act in annual financial statements for fiscal years
ending after enactment of the Medicare Act. The Company has elected to defer
recognizing the effects of the Medicare Act in its December 31, 2003
consolidated financial statements. Accordingly, the reported measures of the
accumulated postretirement benefit obligation and net periodic postretirement
benefit cost do not include the effects of the Medicare Act. When issued, the
specific authoritative literature on accounting for the federal subsidy could
require the Company to revise its previously reported information.

Net periodic benefit cost includes the following components:

<TABLE>
<CAPTION>
Components of net periodic benefit cost Pension Benefits Other Benefits
(in thousands) 2003 2002 2001 2003 2002 2001
- -----------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C>
Service cost $ 1,168 $ 1,026 $ 889 $ 148 $ 135 $ 109
Interest cost 1,538 1,396 1,298 286 285 269
Expected return on plan assets (1,805) (1,655) (1,508) 0 0 0
Amortization of prior service cost (130) (130) (136) 7 6 (1)
Recognized net actuarial loss 699 342 165 0 0 0
Amortization of transition (asset) liability (56) (76) (76) 115 116 116
Other N/A N/A N/A N/A N/A N/A
- -----------------------------------------------------------------------------------------------------------
Net periodic benefit cost $ 1,414 $ 903 $ 632 $ 556 $ 542 $ 493
===========================================================================================================
</TABLE>

Plan Assets

The Company's pension plan weighted-average asset allocations at December 31,
2003 and 2002, by asset category are as follows:

2003 2002
--------------------------------------------------
Equity securities 75% 83%
Debt securities 8% 7%
Other 17% 10%
--------------------------------------------------
Total Allocation 100% 100%
--------------------------------------------------

The Company is not required to contribute to the pension plan in 2004; however,
the Company may voluntarily contribute to the pension plan in 2004.

To develop the expected long-term rate of return on asset assumption, the
Company considered the historical returns and the future expectations for
returns for each asset class, as well as target asset allocations of the pension
portfolio. Based on this analysis, the Company selected 8.50% as the long-term
rate of return on assets assumption.

It is the policy of the Trustees to invest the Pension Trust Fund (the "Fund")
for total return. The Trustees seek the maximum return consistent with the
interests of the participants and beneficiaries and prudent investment
management . The management of the Fund's assets is in compliance with the
guidelines established in the Company's Pension Plan and Trust Investment
Policy, which is reviewed and approved annually by the Tompkins Trustco, Inc.
board of directors, and the plan's pension committee.

The intention is for the Fund to be prudently diversified. The Fund's
investments will be invested among the fixed income, equity and cash equivalent
sectors. Minimum and maximum positions in any of the sectors will be designated
by a Pension Committee. In no case shall more than 10% of the Fund assets
consist of qualified securities or real estate of the Company. In addition, the
following investments are prohibited:

1. Restricted stock, private placements, short positions,
calls, puts, or margin transactions;

2. Commodities, oil and gas properties, real estate properties,
or

3. Any investment that would constitute a prohibited
transaction as described in the Employee Retirement Income
Security Act of 1974 ("ERISA"), section 407, 29 U.S.C. 1106.

48
Note 11 Employee Benefit Plans (continued)

In general, the investment in debt securities is limited to readily marketable
debt securities having a Standard & Poor's rating of "A" or Moody's rating of
"A", securities of, or guaranteed by the United States Government or it
agencies, or obligations of banks or their holding companies that are rated in
the three highest ratings assigned by Fitch Investor Service, Inc. In addition,
investments in equity securities must be listed on the New York Stock Exchange
(NYSE), the American Stock Exchange (ASE) or are traded on the national Over The
Counter market or listed on the NASDAQ system. Cash equivalents generally may be
United States Treasury obligations, commercial paper having a Standard & Poor's
rating of "A-1" or Moody's National Credit Officer rating of "P-1"or higher.

The Company has an Employee Stock Ownership Plan (ESOP) and a 401(k) Investment
and Stock Ownership Plan (ISOP) covering substantially all employees of the
Company. The ESOP allows for Company contributions in the form of cash and/or
stock of the Company. Contributions are determined by the board of directors in
accordance with a performance-based formula, and were limited to a maximum
amount as stipulated in the plan. Remaining shares in the ESOP were fully
allocated and released during 2002; therefore, no compensation expense was
recognized in 2003. The Company recognized compensation expense related to the
ESOP of $700,000 in 2002 and $785,000 in 2001, respectively.

The Company provided certain matching contributions to the ISOP based upon the
amount of contributions made by plan participants. The expense associated with
these matching provisions was $760,000 in 2003, $708,000 in 2002 and $636,000 in
2001.

Life insurance benefits are provided to certain officers of the Company. In
connection with these benefits, the Company reflects life insurance assets on
its consolidated statements of condition of $22.8 million at December 31, 2003,
and $21.4 million at December 31, 2002. The insurance is carried at its cash
surrender value on the consolidated statements of condition. Increases in the
cash surrender value of the insurance are reflected as noninterest income, net
of any related mortality expense.

In addition to the Company's noncontributory defined-benefit retirement and
pension plan, the Company provides supplemental employee retirement plans to
certain executives. The amount of liability recognized in the Company's
consolidated statements of condition for supplemental retirement plans was $3.4
million at December 31, 2003, and $2.9 million at December 31, 2002. Benefits
expense associated with the supplemental retirement plans amounted to $503,000,
$1.3 million, and $463,000 for the years ended December 31, 2003, 2002, and
2001, respectively.

Note 12 Stock Based Compensation

In January 2001, the Company adopted a stock option plan (the "2001 Plan"),
which authorizes grants of options up to 385,000 shares of authorized but
unissued common stock. On May 12, 2003, the 2001 Plan was amended to increase
the number of shares reserved for issuance from 385,000 shares to 935,000
shares. At December 31, 2003, there were 700,288 shares available for grant
under the 2001 Plan. The board of directors may grant stock options to officers,
employees, and certain other individuals. Stock options are granted with an
exercise price equal to the stock's fair market value at the date of grant, may
not have a term in excess of ten years, and have vesting periods that range
between one and five years from the grant date. Prior to the adoption of the
2001 Plan, the Company had similar stock option plans that authorized up to
543,510 shares of authorized but unissued common stock. These prior plans remain
in effect solely with respect to unexercised options issued under these plans.

49
Note 12 Stock Based Compensation (continued)

The following table presents the combined stock option activity for all option
plans during the periods indicated:

Weighted Average
Number of Shares Exercise Price
- --------------------------------------------------------------------------------
2003:
Beginning balance 524,832 $ 29.18
Granted 6,600 46.08
Exercised (65,195) 19.68
Forfeited (34,240) 28.86
- --------------------------------------------------------------------------------
Outstanding at year-end 431,997 30.90
- --------------------------------------------------------------------------------
Exercisable at year-end 143,771 $ 22.82
- --------------------------------------------------------------------------------
2002:
Beginning balance 413,818 $ 23.55
Granted 177,100 39.00
Exercised (58,936) 19.35
Forfeited (7,150) 27.32
- --------------------------------------------------------------------------------
Outstanding at year-end 524,832 29.18
- --------------------------------------------------------------------------------
Exercisable at year-end 157,295 $ 20.01
- --------------------------------------------------------------------------------
2001:
Beginning balance 423,218 $ 20.32
Granted 70,950 33.79
Exercised (75,538) 14.94
Forfeited (4,812) 25.77
- --------------------------------------------------------------------------------
Outstanding at year-end 413,818 23.55
- --------------------------------------------------------------------------------
Exercisable at year-end 165,606 $ 18.71
================================================================================


The following summarizes outstanding and exercisable options at December 31,
2003:

<TABLE>
<CAPTION>
Options Outstanding Options Exercisable
- ----------------------------------------------------------------------------------------------------------------------
Range of Weighted Average Weighted Weighted
Exercise Number Remaining Average Number Average
Prices Outstanding Contractual Life Exercise Price Exercisable Exercise Price
- ----------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
$17.52-21.51 71,749 4.24 $19.17 71,749 $19.17
$24.20-24.20 119,348 6.70 $24.20 53,052 $24.20
$26.06-38.95 67,100 7.40 $33.69 18,970 $32.76
$39.00-47.50 173,800 8.78 $39.27 0 $ 0.00
- ----------------------------------------------------------------------------------------------------------------------
431,997 7.24 $30.90 143,771 $22.82
======================================================================================================================
</TABLE>

50
Note 13 Income Taxes

The income tax expense (benefit) attributable to income from operations is
summarized as follows:

(in thousands) Current Deferred Total
- --------------------------------------------------------------------------------
2003
Federal $ 10,294 $ 137 $ 10,431
State 1,582 51 1,633
- --------------------------------------------------------------------------------
Total $ 11,876 $ 188 $ 12,064
- --------------------------------------------------------------------------------
2002
Federal $ 10,364 $ (544) $ 9,820
State 1,558 (86) 1,472
- --------------------------------------------------------------------------------
Total $ 11,922 $ (630) $ 11,292
- --------------------------------------------------------------------------------
2001
Federal $ 9,326 $ (283) $ 9,043
State 1,425 (49) 1,376
- --------------------------------------------------------------------------------
Total $ 10,751 $ (332) $ 10,419
================================================================================

The primary reasons for the differences between income tax expense and the
amount computed by applying the statutory federal income tax rate to earnings
are as follows:

2003 2002 2001
- --------------------------------------------------------------------------------
Statutory federal income tax rate 35.0% 35.0% 35.0%
State income taxes, net of federal benefit 2.9 2.8 3.0
Tax exempt income (3.4) (3.4) (3.6)
All other (1.2) (1.4) 0.1
- --------------------------------------------------------------------------------
Total 33.3% 33.0% 34.5%
================================================================================

Deferred income taxes reflect the net tax effects of temporary differences
between the carrying amounts of assets and liabilities for financial reporting
purposes and the amounts used for income tax purposes. Significant components of
the Company's deferred tax assets and liabilities as of December 31 were as
follows:

(in thousands) 2003 2002
- -------------------------------------------------------------------------------
Deferred tax assets:
Reserve for loan/lease losses $ 4,710 $ 4,654
Compensation and benefits 4,076 3,538
Other 1,415 876
- -------------------------------------------------------------------------------
Total deferred tax assets $10,201 $ 9,068
- -------------------------------------------------------------------------------
Deferred tax liabilities:
Leasing transactions $ 641 $ 1,046
Prepaid pension 4,825 3,195
Depreciation 525 155
Purchase accounting adjustment 234 438
Other 516 488
- -------------------------------------------------------------------------------
Total deferred tax liabilities $ 6,741 $ 5,322
- -------------------------------------------------------------------------------
Net deferred tax asset at year-end $ 3,460 $ 3,746
- -------------------------------------------------------------------------------
Net deferred tax asset at beginning of year $ 3,746 $ 3,116
- -------------------------------------------------------------------------------
Decrease (increase) in net deferred tax asset 286 (630)
Purchase accounting adjustments, net (98) 0
- -------------------------------------------------------------------------------
Deferred tax expense (benefit) $ 188 $ (630)
===============================================================================

51
Note 13 Income Taxes (continued)

This analysis does not include the recorded deferred tax liabilities of
$2,010,000 as of December 31, 2003 and $5,065,000 as of December 31, 2002
related to the net unrealized holding gain/loss in the available-for-sale
securities portfolio.

Realization of deferred tax assets is dependent upon the generation of future
taxable income or the existence of sufficient taxable income within the
carry-back period. A valuation allowance is provided when it is more likely than
not that some portion of the deferred tax assets will not be realized. In
assessing the need for a valuation allowance, management considers the scheduled
reversal of the deferred tax liabilities, the level of historical taxable
income, and the projected future taxable income over the periods in which the
temporary differences comprising the deferred tax assets will be deductible.
Based on its assessment, management determined that no valuation allowance is
necessary at December 31, 2003 and 2002.

Note 14 Commitments and Contingent Liabilities

The Company, in the normal course of business, is a party to financial
instruments with off-balance-sheet risk to meet the financial needs of its
customers. These financial instruments include loan commitments, stand-by
letters of credit, and unused portions of lines of credit. The contract, or
notional amount, of these instruments represents the Company's involvement in
particular classes of financial instruments. These instruments involve, to
varying degrees, elements of credit and interest rate risk in excess of the
amount recognized on the consolidated statements of condition.

In November 2002, the FASB issued FASB Interpretation No. 45 (FIN No. 45),
Guarantor's Accounting and Disclosure Requirements for Guarantees, Including
Indirect Guarantees of Indebtedness of Others; an Interpretation of FASB
Statements No. 5,57 and 107 and rescission of FASB Interpretation No. 34. FIN
No. 45 requires certain new disclosures and potential liability recognition for
the fair value at issuance of guarantees that fall within its scope. Based upon
the Company's interpretation of FIN No. 45, the Company currently does not issue
any guarantees that would require liability recognition under FIN No. 45, other
than its stand-by letters of credit, the amount of which is not considered
significant at December 31, 2003 and 2002.

The Company's maximum potential obligations to extend credit for loan
commitments (unfunded loans, unused lines of credit, and stand-by letters of
credit) outstanding on December 31 were as follows:

(in thousands) 2003 2002
- --------------------------------------------------------------------------------
Loan commitments $132,883 $ 73,664
Stand-by letter of credit 19,087 18,864
Undisbursed portion of lines of credit 183,715 181,591
- --------------------------------------------------------------------------------
Total $335,685 $274,119
================================================================================


Commitments to extend credit (including lines of credit) are agreements to lend
to a customer as long as there is no violation of any condition established in
the contract. Commitments generally have fixed expiration dates or other
termination clauses and may require payment of a fee. Stand-by letters of credit
are conditional commitments to guarantee the performance of a customer to a
third party. Management uses the same credit policies in making commitments to
extend credit and stand-by letters of credit as are used for on-balance-sheet
lending decisions. Based upon management's evaluation of the counterparty, the
Company may require collateral to support commitments to extend credit and
stand-by letters of credit. The credit risk amounts are equal to the contractual
amounts, assuming the amounts are fully advanced and collateral or other
security is of no value. The Company does not anticipate losses as a result of
these transactions. These commitments also have off-balance-sheet interest-rate
risk, in that the interest rate at which these commitments were made may not be
at market rates on the date the commitments are fulfilled. Since some
commitments and stand-by letters of credit are expected to expire without being
drawn upon, the total commitment amounts do not necessarily represent future
cash flow requirements.

At December 31, 2003, the Company had rate lock agreements associated with
mortgage loans to be sold in the secondary market (certain of which relate to
loan applications for which no formal commitment has been made) amounting to
approximately $1.6 million. In order to limit the interest rate risk associated
with rate lock agreements, as well as the interest rate risk associated with
mortgages held for sale, if any, the Company enters into agreements to sell
loans in the secondary market to unrelated investors on a loan-by-loan basis. At
December 31, 2003, the Company had approximately $794,000 of commitments to sell
mortgages to unrelated investors on a loan-by-loan basis.

In the normal course of business, the Company is involved in various legal
proceedings. In the opinion of management, based upon the review with counsel,
the proceedings are not expected to have a material effect on the consolidated
financial statements.

52
Note 15 Earnings Per Share

Calculation of basic earnings per share (Basic EPS) and diluted earnings per
share (Diluted EPS) is shown below. Share and per share data have been
retroactively adjusted to reflect a 10% stock dividend paid on August 15, 2003.

<TABLE>
<CAPTION>
Weighted
Net Average
For year ended December 31, 2003 Income Shares Per Share
(in thousands except share and per share data) (Numerator) (Denominator) Amount
- -------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Basic EPS:
Income available to common shareholders $ 24,205 8,130,449 $2.98

Effect of dilutive securities:
Stock options 145,613

Diluted EPS:
Income available to common shareholders plus assumed conversions $ 24,205 8,276,062 $2.92
===================================================================================================================
</TABLE>


<TABLE>
<CAPTION>
Weighted
Net Average
For year ended December 31, 2002 Income Shares Per Share
(in thousands except share and per share data) (Numerator) (Denominator) Amount
- -------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Basic EPS:
Income available to common shareholders $ 22,914 8,150,639 $2.81

Effect of dilutive securities:
Stock options 146,464
Shares issueable as contingent consideration for acquisition 11,484

Diluted EPS:
Income available to common shareholders plus assumed conversions $ 22,914 8,308,587 $2.76
===================================================================================================================
</TABLE>

Shares issueable as contingent consideration for acquisition recognizes the
effect of 22,967 shares that became issueable in the third quarter of 2002 as a
result of Tompkins Insurance Agencies meeting certain income targets.

<TABLE>
<CAPTION>
Weighted
Net Average
For year ended December 31, 2001 Income Shares Per Share
(in thousands except share and per share data) (Numerator) (Denominator) Amount
- -------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Basic EPS:
Income available to common shareholders $ 19,627 8,137,391 $2.41

Effect of dilutive securities:
Stock options 117,092
Shares issueable as contingent consideration for acquisition 1,172

Diluted EPS:
Income available to common shareholders plus assumed conversions $ 19,627 8,255,655 $2.38
===================================================================================================================
</TABLE>

The effect of dilutive securities calculation for 2001 excludes 28,627 options
because the exercise price was greater than the average market price for the
period. Shares issueable as contingent consideration for acquisition recognizes
the effect of 13,802 shares that became issueable in the fourth quarter of 2001
as a result of Tompkins Insurance Agencies meeting certain income targets.

53
Note 16 Fair Value of Financial Instruments

The following table presents the carrying amounts and estimated fair values of
the Company's financial instruments at December 31, 2003 and 2002. The carrying
amounts shown in the table are included in the consolidated statements of
condition under the indicated captions.

<TABLE>
<CAPTION>
Estimated Fair Value of Financial Instruments 2003 2002
- -----------------------------------------------------------------------------------------------------
Carrying Fair Carrying Fair
(in thousands) Amount Value Amount Value
- -----------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Financial Assets:
Cash and cash equivalents $ 65,756 $ 65,756 $ 64,298 $ 64,298
Securities - available-for-sale 592,137 592,137 493,780 493,780
Securities - held-to-maturity 49,528 51,441 38,722 40,260
Loans/leases, net (1) 1,057,455 1,056,501 983,642 987,945
Accrued interest receivable 8,701 8,701 8,551 8,551

Financial Liabilities
Time deposits $ 381,175 $ 386,072 $ 379,603 $ 384,903
Other deposits 1,029,950 1,029,950 960,682 960,682
Securities sold under agreements to repurchase 187,908 187,928 77,843 77,878
Other borrowings 87,111 86,966 81,930 82,466
Accrued interest payable 2,254 2,254 2,395 2,395
=====================================================================================================
</TABLE>

(1) Lease receivables, although excluded from the scope of SFAS No. 107, are
included in the estimated fair value amounts at their carrying value.


The following methods and assumptions were used in estimating fair value
disclosures for financial instruments:

CASH AND CASH EQUIVALENTS: The carrying amounts reported in the consolidated
statements of condition for cash, noninterest-bearing deposits, and Federal
funds sold approximate the fair value of those assets.

SECURITIES: Fair values for securities are based on quoted market prices. When
no secondary market exists to quote a market price the fair value is estimated
based upon comparable securities, or the carrying amount of the security is used
as the estimated fair value. Note 3 discloses the fair values of securities.

LOANS/LEASES: For variable rate loans/leases that reprice frequently and with no
significant change in credit risk, fair values are based on carrying values. The
fair values of fixed rate loans/leases are estimated using discounted cash flow
analyses, and interest rates currently offered for loans/leases with similar
terms and credit quality.

DEPOSITS: The fair values disclosed for demand deposits (e.g. interest and
noninterest checking) are, by definition, equal to the amount payable on demand
at the reporting date (i.e., the carrying amounts). The carrying amounts of
variable-rate money market accounts and time deposits approximate their fair
values at the reporting date. Fair values for fixed-rate time deposits are
estimated using a discounted cash flows calculation that applies current
interest rates to a schedule of aggregate expected monthly maturities.

SECURITIES SOLD UNDER AGREEMENTS TO REPURCHASE: The carrying amounts of
securities sold under agreements to repurchase with maturities of 90 days or
less approximate their fair values. Fair values of repurchase agreements with
maturities of more than 90 days are estimated using discounted cash flow
analyses based on the Company's current incremental borrowing rate for similar
types of borrowing arrangements.

OTHER BORROWINGS: The fair values of other borrowings are estimated using
discounted cash flow analysis, discounted at the Company's current incremental
borrowing rate for similar borrowing arrangements.

OFF-BALANCE-SHEET INSTRUMENTS: The fair values of outstanding loan commitments,
including unused lines of credit, and stand-by letters of credit are based on
fees currently charged to enter into similar agreements, taking into account the
remaining terms of the agreements, the counterparties' credit standing, and
discounted cash flow analyses. In fixed rate loan commitments, fair value
estimates also consider the difference between current market rates and the
committed rates. At December 31, 2003 and 2002, the fair values of these
instruments approximate the value of the related fees and are not significant.

54
Note 17 Regulations and Supervision

The Company and its subsidiary banks are subject to various regulatory capital
requirements administered by Federal bank regulatory agencies. Failure to meet
minimum capital requirements can initiate certain mandatory, and possibly
additional discretionary, actions by regulators that, if undertaken, could have
a direct material effect on the Company's consolidated financial statements.
Under capital adequacy guidelines and the regulatory framework for prompt
corrective action (PCA), banks must meet specific guidelines that involve
quantitative measures of assets, liabilities, and certain off-balance-sheet
items as calculated under regulatory accounting practices. Capital amounts and
classifications of the Company and its subsidiary banks are also subject to
qualitative judgments by regulators concerning components, risk weightings, and
other factors. Quantitative measures established by regulation to ensure capital
adequacy require the maintenance of minimum amounts and ratios (set forth in the
table below) of total capital and Tier I capital (as defined in the regulations)
to risk-weighted assets (as defined), and of Tier I capital to average assets
(as defined). Management believes that the Company and its subsidiary banks meet
all capital adequacy requirements to which they are subject.

As of December 31, 2003, the most recent notifications from Federal bank
regulatory agencies categorized the Trust Company, The Bank of Castile, and
Mahopac National Bank as well capitalized under the regulatory framework for
PCA. To be categorized as well capitalized, the Company and its subsidiary banks
must maintain total risk-based, Tier I risk-based, and Tier I leverage ratios as
set forth in the table below. There are no conditions or events since that
notification that management believes have changed the capital category of the
Company or its subsidiary banks. Actual capital amounts and ratios of the
Company and its subsidiary banks are as follows:

<TABLE>
<CAPTION>
Required Required
to be to be
Actual Adequately Capitalized Well Capitalized
- ----------------------------------------------------------------------------------------------------------
(dollar amounts in thousands) Amount/Ratio Amount/Ratio Amount/Ratio
- ----------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
December 31, 2003:
Total Capital (to risk-weighted assets)
The Company (consolidated) $156,006/13.4% >$92,826/>8.0% >$116,033/>10.0%
Trust Company $82,577/14.2% >$46,575/>8.0% >$58,219/>10.0%
Castile $36,678/10.3% >$28,506/>8.0% >$35,632/>10.0%
Mahopac $27,646/11.8% >$18,754/>8.0% >$23,442/>10.0%
Tier I Capital (to risk-weighted assets)
The Company (consolidated) $144,321/12.4% >$46,413/>4.0% >$69,620/>6.0%
Trust Company $77,264/13.3% >$23,288/>4.0% >$34,932/>6.0%
Castile $32,863/9.2% >$14,253/>4.0% >$21,379/>6.0%
Mahopac $25,089/10.7% >$9,377/>4.0% >$14,065/>6.0%
Tier I Capital (to average assets)
The Company (consolidated) $144,321/7.9% >$54,853/>3.0% >$91,422/>5.0%
Trust Company $77,264/7.5% >$30,960/>3.0% >$51,600/>5.0%
Castile $32,863/7.3% >$13,566/>3.0% >$22,610/>5.0%
Mahopac $25,089/6.7% >$11,163/>3.0% >$18,605/>5.0%
==========================================================================================================

December 31, 2002:
Total Capital (to risk-weighted assets)
The Company (consolidated) $143,790/13.7% >$83,836/>8.0% >$104,795/>10.0%
Trust Company $76,431/14.4% >$42,596/>8.0% >$53,245/>10.0%
Castile $33,261/10.5% >$25,395/>8.0% >$31,744/>10.0%
Mahopac $23,963/12.2% >$15,687/>8.0% >$19,609/>10.0%
Tier I Capital (to risk-weighted assets)
The Company (consolidated) $132,086/12.6% >$41,918/>4.0% >$62,877/>6.0%
Trust Company $70,777/13.3% >$21,298/>4.0% >$31,947/>6.0%
Castile $29,557/9.3% >$12,698/>4.0% >$19,047/>6.0%
Mahopac $21,617/11.0% >$7,844/>4.0% >$11,765/>6.0%
Tier I Capital (to average assets)
The Company (consolidated) $132,086/8.0% >$49,236/>3.0% >$82,060/>5.0%
Trust Company $70,777/7.5% >$28,132/>3.0% >$46,886/>5.0%
Castile $29,557/7.2% >$12,300/>3.0% >$20,500/>5.0%
Mahopac $21,617/6.8% >$9,594/>3.0% >$15,990/>5.0%
==========================================================================================================
</TABLE>

55
Note 17 Regulations and Supervision (continued)

Generally, dividends from the banking subsidiaries to the Company are limited to
retained net profits for the current year and two preceding years, unless
specific approval is received from the appropriate bank regulatory authority. At
December 31, 2003 the retained net profits of the Company's bank subsidiaries
available to pay dividends were $32,444,000.

Each bank subsidiary is required to maintain reserve balances by the Federal
Reserve Bank of New York. At December 31, 2003, and 2002, the reserve
requirements for the Company's banking subsidiaries totaled $22,704,000 and
$19,035,000, respectively.


Note 18 Condensed Parent Company Only Financial Statements

Condensed financial statements for Tompkins Trustco, Inc. (the Parent Company)
as of December 31 are presented below.

Condensed Statements of Condition

<TABLE>
<CAPTION>
(in thousands) 2003 2002
- --------------------------------------------------------------------------------------------------------------------------
<S> <C> <C>
ASSETS

Cash $ 4,977 $ 5,401
Available-for-sale securities, at fair value 121 121
Investment in subsidiaries, at equity 152,375 142,997
Other 3,202 2,929
- --------------------------------------------------------------------------------------------------------------------------
Total Assets $160,675 $151,448
- --------------------------------------------------------------------------------------------------------------------------

LIABILITIES and SHAREHOLDERS EQUITY

Liabilities $ 1,705 $ 851
Shareholders' Equity 158,970 150,597
- --------------------------------------------------------------------------------------------------------------------------
Total Liabilities and Shareholders' Equity $160,675 $151,448
==========================================================================================================================
</TABLE>


Condensed Statements of Income

<TABLE>
<CAPTION>
(in thousands) 2003 2002 2001
- ---------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
Dividends from available-for-sale securities $ 4 $ 6 $ 46
Dividends received from subsidiaries 11,370 11,600 11,060
Securities gains 0 0 66
Other income 107 29 (86)
- ---------------------------------------------------------------------------------------------------------------------------
Total Operating Income 11,481 11,635 11,086
- ---------------------------------------------------------------------------------------------------------------------------

Other expenses 519 537 715
- ---------------------------------------------------------------------------------------------------------------------------
Total Operating Expenses 519 537 715
- ---------------------------------------------------------------------------------------------------------------------------
Income Before Taxes and Equity in Undistributed
Earnings of Subsidiaries 10,962 11,098 10,371
Income tax benefit 162 286 296
Equity in undistributed earnings of subsidiaries 13,081 11,530 8,960
- ---------------------------------------------------------------------------------------------------------------------------
Net Income $ 24,205 $ 22,914 $ 19,627
===========================================================================================================================
</TABLE>

56
Note 18 Condensed Parent Company Only Financial Statements (continued)

Condensed Statements of Cash Flows

<TABLE>
<CAPTION>
(in thousands) 2003 2002 2001
- --------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C>
OPERATING ACTIVITIES

Net income $ 24,205 $ 22,914 $ 19,627
Adjustments to reconcile net income to net cash provided by operating activities:
Equity in undistributed earnings of subsidiaries (13,081) (11,530) (8,960)
Realized gains on available-for-sale securities 0 0 (66)
Issuance of treasury shares 0 0 10
ISOP/ESOP shares released or committed to be released 0 414 744
Other, net 688 1 (1,488)
- --------------------------------------------------------------------------------------------------------------------------
Net Cash Provided by Operating Activities 11,812 11,799 9,867
- --------------------------------------------------------------------------------------------------------------------------
INVESTING ACTIVITIES
Proceeds from sale of available-for-sale securities 0 0 1,497
Net cash used in acquisitions (274) (21) (1,206)
- --------------------------------------------------------------------------------------------------------------------------
Net Cash (Used in) Provided by Investing Activities (274) (21) 291
- --------------------------------------------------------------------------------------------------------------------------
FINANCING ACTIVITIES
Cash dividends (9,093) (8,577) (8,136)
Cash paid in lieu of fractional shares - 10% stock dividend (13) 0 0
Repurchase of common shares (3,712) (1,353) (3,408)
Net proceeds from exercise of stock options, warrants, and related tax benefits 856 748 734
Repayment of advances from subsidiaries 0 (48) (341)
- --------------------------------------------------------------------------------------------------------------------------
Net Cash Used in Financing Activities (11,962) (9,230) (11,151)
- --------------------------------------------------------------------------------------------------------------------------
Net increase (decrease) in cash (424) 2,548 (993)
Cash at beginning of year 5,401 2,853 3,846
- --------------------------------------------------------------------------------------------------------------------------
Cash at End of Year $ 4,977 $ 5,401 $ 2,853
==========================================================================================================================
</TABLE>

57
Unaudited Quarterly Financial Data
2003
- --------------------------------------------------------------------------------
(in thousands except per share data) First Second Third Fourth
- --------------------------------------------------------------------------------

Interest and dividend income $22,789 $22,651 $22,594 $22,961
Interest expense 6,245 6,098 5,558 5,592
Net interest income 16,544 16,553 17,036 17,369
Provision for loan/lease losses 540 598 585 774
Income before income tax 8,869 9,300 9,268 8,832
Net income 5,885 6,189 6,176 5,955
Net income per common share (basic) .72 .76 .76 .73
Net income per common share (diluted) .71 .75 .75 .72
================================================================================

Per share data has been retroactively adjusted to reflect a 10% stock dividend
paid on August 15, 2003.

2002
- --------------------------------------------------------------------------------
(in thousands except per share data) First Second Third Fourth
- --------------------------------------------------------------------------------

Interest and dividend income $22,753 $23,869 $23,813 $23,524
Interest expense 7,176 7,484 7,262 6,896
Net interest income 15,577 16,385 16,551 16,628
Provision for loan/lease losses 376 435 686 738
Income before income tax 7,849 8,975 9,336 8,046
Net income 5,205 5,922 6,208 5,579
Net income per common share (basic) .64 .73 .76 .68
Net income per common share (diluted) .63 .71 .75 .67
================================================================================

Per share data has been retroactively adjusted to reflect a 10% stock dividend
paid on August 15, 2003.

58
Report of KPMG LLP,
Independent Auditors


Board of Directors and Shareholders, Tompkins Trustco, Inc.


We have audited the accompanying consolidated statements of condition of
Tompkins Trustco, Inc. and subsidiaries as of December 31, 2003 and 2002, and
the related consolidated statements of income, changes in shareholders' equity,
and cash flows for each of the years in the three-year period ended December 31,
2003. These consolidated financial statements are the responsibility of the
Company's management. Our responsibility is to express an opinion on these
consolidated financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the United States of America. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles used and
significant estimates made by management, as well as evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for our opinion.

In our opinion, the consolidated financial statements referred to above present
fairly, in all material respects, the financial position of Tompkins Trustco,
Inc. and subsidiaries as of December 31, 2003 and 2002, and the results of their
operations and their cash flows for each of the years in the three-year period
ended December 31, 2003, in conformity with accounting principles generally
accepted in the United States of America.



KPMG LLP


February 27, 2004
Syracuse, New York

59
Management's Statement of Responsibility

Management is responsible for preparation of the consolidated financial
statements and related financial information contained in all sections of this
annual report, including the determination of amounts that must necessarily be
based on judgments and estimates. It is the belief of management that the
consolidated financial statements have been prepared in conformity with
accounting principles generally accepted in the United States of America, and
that the financial information appearing throughout this annual report is
consistent with the consolidated financial statements.

Management establishes and monitors the Company's system of internal accounting
controls to meet its responsibility for reliable financial statements. The
system is designed to provide reasonable assurance that assets are safeguarded,
and that transactions are executed in accordance with management's authorization
and are properly recorded.

The Audit/Examining Committee of the board of directors, composed solely of
outside directors, meets periodically and privately with management, internal
auditors, and independent auditors, KPMG LLP, to review matters relating to the
quality of financial reporting, internal accounting control, and the nature,
extent, and results of audit efforts. The independent and internal auditors have
unlimited access to the Audit/Examining Committee to discuss all such matters.
The consolidated financial statements have been audited by the Company's
independent auditors for the purpose of expressing an opinion on the
consolidated financial statements.






/s/ JAMES J. BYRNES /s/ FRANCIS M. FETSKO Date: February 27, 2004
- ----------------------- -----------------------
James J. Byrnes Francis M. Fetsko
Chief Executive Officer Chief Financial Officer


60
Item 9.  Changes in and Disagreements with Accountants on Accounting and
Financial Disclosure

None.


Item 9A. Controls and Procedures

The Company's management, including its Chief Executive Officer and Chief
Financial Officer evaluated the effectiveness of the design and operations of
the Company's disclosure controls and procedures (as defined in Rule 13a-15
under the Securities Exchange Act of 1934, as amended) (the "Exchange Act") as
of December 31, 2003. Based upon that evaluation, the Company's management,
including the Chief Executive Officer and Chief Financial Officer, concluded
that the Company's disclosure controls and procedures were effective in timely
alerting them to any material information relating to the Company and its
subsidiaries required to be included in reports filed or submitted by the
Company under the Exchange Act.

There were no significant changes made in the Company's internal controls or in
other factors that could significantly affect these controls subsequent to the
date of the evaluation performed by the Company's Chief Executive Officer and
Chief Financial Officer.


PART III

Item 10. Directors and Executive Officers of the Registrant

The information required by Item 10 of Form 10-K with respect to the Company's
directors is incorporated by reference from the information contained in the
section captioned "Election of Directors" in the Company's definitive Proxy
Statement for the Annual Meeting of Stockholders to be held on May 11, 2004 (the
"Proxy Statement"), a copy of which will be filed with the Securities and
Exchange Commission within 120 days after the end of the fiscal year to which
this report on Form 10-K related.

For information with respect to the Company's executive officers, see Item 4A.
captioned "Executive Officers of the Registrant" at the end of Part I of this
Report.

The information required by Item 10 of Form 10-K with respect to compliance with
Section 16(a) of the Securities Exchange Act of 1934 is incorporated by
reference from the information contained in the section captioned "Section 16(a)
Beneficial Ownership Reporting Compliance" in the Proxy Statement.

The information required by Item 10 of Form 10-K with respect to the Company's
Code of Ethics is incorporated by reference from the information contained in
the section captioned "Directors and Executive Officers - Code of Ethics" in the
Proxy Statement.


Item 11. Executive Compensation

The information required by Item 11 of Form 10-K is incorporated by reference
from the information contained in the section captioned "Executive Compensation"
in the Proxy Statement.


Item 12. Security Ownership of Certain Beneficial Owners and Management and
Related Stockholder Matters

The information required by Item 12 of Form 10-K is incorporated by reference
from the information contained in the sections captioned "Security Ownership of
Certain Beneficial Owners and Management" and "Equity Compensation Plan
Information" in the Proxy Statement.


Item 13. Certain Relationships and Related Transactions

The information required by Item 13 of Form 10-K is incorporated by reference
from the information contained in the section captioned "Certain Relationships
and Related Transactions" in the Proxy Statement.

61
Item 14. Principal Accountant Fees and Services

The information required by Item 14 of Form 10-K is incorporated by reference
from the information contained in the section captioned "Report of the
Audit/Examining Committee of the Board of Directors" in the Proxy Statement.


PART IV

Item 15. Exhibits, Financial Statement Schedules, and Reports on Form 8-K

(a)(1) The following financial statements and accountant's report are included
in this Annual Report on Form 10-K:

Report of Independent Auditors

Consolidated Statements of Condition for the years ended December 31,
2003 and 2002

Consolidated Statements of Income for the years ended December 31,
2003, 2002, and 2001

Consolidated Statements of Cash Flows for the years ended December 31,
2003, 2002, and 2001

Consolidated Statements of Changes in Shareholders' Equity for the
years ended December 31, 2003, 2002, and 2001

Notes to Consolidated Financial Statements

(a)(2) List of Financial Schedules

Not Applicable.

(a)(3) Exhibits

Item No. Description

2. Agreement and Plan of Reorganization, dated as of March 14, 1995,
among the Bank, the Company and the Interim Bank incorporated
herein by reference to the identically numbered exhibit contained
in the Company's Registration Statement on Form 8-A (No.
0-27514), as filed with the Commission on December 29, 1995, and
amended.

3.1 Certificate of Incorporation of the Company, as amended to date,
incorporated herein by reference to the identically numbered
exhibit contained in the Company's Registration Statement on Form
8-A (No. 0-27514), as filed with the Commission on December 29,
1995.

3.2 Bylaws of the Company, as amended on January 25, 2000 (filed
herewith).

4. Form of Specimen Common Stock Certificate of the Company
incorporated herein by reference to the identically numbered
exhibit contained in the Company's Registration Statement on Form
8-A (No. 0-27514), as filed with the Commission on December 29,
1995.

10.2 1992 Stock Option Plan incorporated herein by reference to the
identically numbered exhibit contained in the Company's
Registration Statement on Form 8-A (No. 0-27514), as filed with
the Commission on December 29, 1995. *

10.3 1996 Stock Retainer Plan for Non-Employee Directors incorporated
herein by reference to the identically numbered exhibit contained
in the Company's Registration Statement on Form 8-A (No.
0-27514), as filed with the Commission on December 29, 1995. *

10.4 Form of Director Deferred Compensation Agreement incorporated
herein by reference to the identically numbered exhibit contained
in the Company's Registration Statement on Form 8-A (No.
0-27514), as filed with the Commission on December 29, 1995. *

62
10.5  Deferred Compensation Plan for Senior Officers incorporated
herein by reference to the identically numbered exhibit contained
in the Company's Registration Statement on Form 8-A (No.
0-27514), as filed with the Commission on December 29, 1995. *

10.6 Supplemental Executive Retirement Agreement with James J. Byrnes
incorporated herein by reference to the identically numbered
exhibit contained in the Company's Registration Statement on Form
8-A (No. 0-27514), as filed with the Commission on December 29,
1995, and amended. *

10.7 Severance Agreement with James J. Byrnes incorporated herein by
reference to the identically numbered exhibit contained in the
Company's Registration Statement on Form 8-A (No. 0-27514), as
filed with the Commission on December 29, 1995, and amended. *

10.8 Lease Agreement dated August 20, 1993, between Tompkins County
Trust Company and Comex Plaza Associates, relating to leased
property at the Rothschilds Building, Ithaca, NY, incorporated
herein by reference to the identically numbered exhibit contained
in the Company's Form 10-K, as filed with the Commission on March
26, 1996, and amended.

10.9 Employment Agreement, dated September 12, 1989, by and between
Letchworth and James W. Fulmer, incorporated by reference to
Letchworth's Amendment No. 1 to Form S-18 Registration Statement
(Reg. No. 33-31149-NY), filed with the Commission on October 31,
1989, and wherein such Exhibit is designated Exhibit 10(a).*

10.10 Employment Agreement, dated as of January 1,1991, by and between
Letchworth and Brenda L. Copeland, incorporated by reference to
Letchworth's Annual Report on Form 10-K for the year ended
December 31, 1991, filed with the Commission on March 30, 1992,
and wherein such Exhibit is designated Exhibit 10(b). *

10.11 Employee Stock Ownership Plan of Letchworth, incorporated by
reference to Letchworth's Registration Statement on Form S-18
(Reg. No. 33-31149-NY), filed with the Commission on September 2,
1989, and wherein such Exhibit is designated Exhibit 10(c). *

10.12 Defined Benefit Pension Plan of Letchworth, incorporated by
reference to Letchworth's Registration Statement on Form S-18
(Reg. No. 33-31149-NY), filed with the Commission on September 2,
1989, and wherein such Exhibit is designated Exhibit 10(d). *

10.13 Form of Executive Supplemental Income Agreement, as amended,
incorporated by reference to Letchworth's Annual Report on Form
10-K for the year ended December 31, 1991 and filed with the
Commission on March 30, 1992, and where in such Exhibit is
designated Exhibit 19. *

10.14 Form of Director Deferred Compensation Agreement, incorporated
by reference to Letchworth's Registration Statement on Form S-18
(Reg. No. 33-31149-NY), filed with the Commission on September 2,
1989, and wherein such Exhibit is designated Exhibit 10(f). *

10.15 Loan and Pledge Agreement, dated June 16, 1986, by and between
Employee Stock Ownership Trust of Letchworth and Salamanca Trust
Company, incorporated by reference to Letchworth's Registration
Statement on Form S-18 (Reg. No. 33-31149-NY), filed with the
Commission on September 2, 1989, and wherein such Exhibit is
designated Exhibit 10(g).

10.16 Loan and Pledge Agreement, dated June 16, 1986, by and between
Employee Stock Ownership Trust of Letchworth and Community
National Bank, incorporated by reference to Letchworth's
Registration Statement on Form S-18 (Reg. No. 33-31149-NY), filed
with the Commission on September 2, 1989, and wherein such
Exhibit is designated Exhibit 10(h).

10.17 Lease Agreement, dated March 1, 1982, by and between Letchworth
and Herald Ford, Inc., incorporated by reference to Letchworth's
Registration Statement on Form S-18 (Reg. No. 33-31149-NY), filed
with the Commission on September 2, 1989, and wherein such
Exhibit is designated Exhibit 10(i).

10.18 Lease Agreement, dated April 12, 1982, and an Addendum thereto,
dated January 25, 1973, by and between Letchworth and 15 South
Center Street, Inc., incorporated by reference to Letchworth's
Registration Statement on Form S-18 (Reg. No. 33-31149-NY), filed
with the Commission on September 2, 1989, and wherein such
Exhibit is designated Exhibit 10(j).

63
10.19 Lease Agreement, dated August 1, 1974, by and between The
Citizen Bank, Attica and Fred Glickstein, which Lease Agreement
was assumed by Letchworth on December 7, 1984, incorporated by
reference to Letchworth's Registration Statement on Form S-18
(Reg. No. 33-31149-NY), filed with the Commission on September 2,
1989, and wherein such Exhibit is designated Exhibit 10(k).

10.20 Salary Savings Plan (401(k) Plan) of Letchworth, incorporated by
reference to Letchworth's Amendment No. 1 to Form S-18
Registration Statement (Reg. No. 33-31149-NY), filed with the
Commission on October 31, 1989, and wherein such Exhibit is
designated Exhibit 10(l). *

10.21 Loan Agreement, dated November 6, 1990, by and between
Letchworth and Alden State Bank, incorporated by reference to
Letchworth's Annual Report on Form 10-K for the year-ended
December 31, 1990, and filed with the Commission on April 1,
1991, and wherein such Exhibit is designated Exhibit 10(m).

10.22 Sales Contract, dated September 10, 1991, by and between John
Piraino, Jr. ("Piraino") and the Bank, incorporated by reference
to Letchworth's Annual Report on Form 10-K for the year ended
December 31, 1992, and filed with the Commission on March 30,
1993, and wherein such Exhibit is designated Exhibit 10(n).

10.23 Indenture of Lease, dated September 10, 1991, by and between
Piraino and the Bank, incorporated by reference to Letchworth's
Annual Report on Form 10-K for the year ended December 31, 1992,
and filed with the Commission on March 30, 1993, and wherein such
Exhibit is designated Exhibit 10(o).

10.24 Purchase and Assumption Agreement, dated as of January 10, 1991,
by and between Letchworth, The Bank of Castile, and Anchor
Savings Bank FSB, incorporated by reference to the Letchworth's
Report on Form 8-K/A amending the Letchworth's Current Report on
Form 8-K dated January 31, 1992, and which Form 8-K/A was filed
with the Commission on April 3, 1992, and wherein such Exhibit is
designated Exhibit 10(a).

10.25 Sales Contract, dated as of January 10, 1991, by and between The
Bank of Castile and Anchor Savings Bank FSB, incorporated by
reference to Letchworth's Report on Form 8-K/A amending the
Letchworth's Current Report on Form 8-K dated January 31, 1992,
and which Form 8-K/A was filed with the Commission on April 3,
1992, and wherein such Exhibit is designated Exhibit 10(b).

10.26 Purchase and Assumption Agreement, dated as of May 11, 1994, by
and between The Bank of Castile and The Chase Manhattan Bank
(National Association), incorporated by reference to Letchworth's
Report on Form 8-K, dated December 12, 1994, and which Form 8-K
was filed with the Commission on December 19, 1994, and wherein
such Exhibit is designated Exhibit 2.1.

10.27 Sales Contract, dated as of May 11, 1994, by and between The
Bank of Castile and The Chase Manhattan Bank (National
Association), incorporated by reference to Letchworth's Report on
Form 8-K, dated December 12, 1994, and which Form 8-K was filed
with the Commission on December 19, 1994, and wherein such
Exhibit is designated Exhibit 2.2.

10.28 Agreement and Plan of Reorganization, dated as of July 30, 1999
between Tompkins Trustco, Inc. and Letchworth Independent
Bancshares Corporation, incorporated by reference to the
Company's Registration Statement on Form S-4 (Registration No.
333-90411), in which such exhibit is included as Annex A.

10.29 Stock Purchase Agreement, dated October 31, 1998, between
Letchworth and certain shareholders of Mahopac National Bank,
together with a letter agreement extending the closing date for
said transaction until the close of business on June 4, 1999. The
exhibit is incorporated by reference to Letchworth's report on
Form 8-K dated June 17, 1999, as amended, wherein said exhibit is
referenced as Exhibit 2(a).

10.30 Employment Agreement, dated January 1999, by and between Mahopac
National Bank and Stephen E. Garner, incorporated by reference to
the identically numbered exhibit contained in the Company's
Annual Report on Form 10-K for the year ended December 31, 2001
as filed with the commission on March 29, 2002. *

10.31 2001 Stock Option Plan incorporated herein by reference to
Exhibit 99 contained in the Registrant's Registration Statement
on Form S-8 (No. 333-75822), as filed with the Commission on
December 12, 2001, and amended *

10.32 Mahopac National Bank Supplemental Executive Retirement
Agreement, dated May 15, 2000, by and between Mahopac National
Bank and Stephen E. Garner, incorporated by reference to the
identically numbered exhibit contained in the Company's Annual
Report on Form 10-K for the year ended December 31, 2001 as filed
with the commission on March 29, 2002. *

64
11.   Statement of Computation of Earnings Per Share Required
information is incorporated by reference to Note 15 of the
Company's consolidated financial statements included under Item
8.

21. Subsidiaries of Registrant.

23. Consent of KPMG LLP (filed herewith)

24. Power of Attorney, included on page 66 of this Report.

31.1 Certification of the Chief Executive Officer as required pursuant
to Section 302 of the Sarbanes-Oxley Act of 2002 (filed
herewith).

31.2 Certification of the Chief Financial Officer as required pursuant
to Section 302 of the Sarbanes-Oxley Act of 2002 (filed
herewith).

32.1 Certification of the Chief Executive Officer Pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002 (filed herewith).

32.2 Certification of the Chief Financial Officer Pursuant to 18
U.S.C. Section 1350, as adopted pursuant to Section 906 of the
Sarbanes-Oxley Act of 2002 (filed herewith).


* Management contracts and compensatory plans and arrangements required
to be filed as Exhibits to this Report on Form 10-K pursuant to Item
15(c) of the Report.

(b) Reports on Form 8-K

On October 22, 2003, Tompkins Trustco, Inc. furnished a Form 8-K
pursuant to "Item 12-Results of Operations and Financial
Condition" of Form 8-K, disclosing that the Company issued a
press release on October 22, 2003, announcing its earnings for
the calendar quarter ended September 30, 2003. A copy of the
press release was attached to the Form 8-K as an exhibit. The
Form 8-K was amended by a Form 8-K/A filed by the Company on
October 24, 2003, to correct a typographical error.

65
SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the registrant has duly caused this report to be signed on its
behalf by the undersigned, thereunto duly authorized.


TOMPKINS TRUSTCO, INC.



/s/ JAMES J. BYRNES
-------------------
By: James J. Byrnes
Chairman of the Board and Chief Executive Officer

Date: March 9, 2004

POWER OF ATTORNEY

KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears
below constitutes and appoints, jointly and severally, James J. Byrnes and Frank
M. Fetsko, and each of them, as his or her true and lawful attorneys-in-fact and
agents, each with full power of substitution, for him or her, and in his or her
name, place and stead, in any and all capacities, to sign any amendments to this
Report on Form 10-K, and to file the same, with Exhibits thereto and other
documents in connection therewith, with the Securities and Exchange Commission,
granting unto said attorneys-in-fact and agents, and each of them, full power
and authority to do and perform each and every act and thing requisite or
necessary to be done as fully to all intents and purposes as he or she might or
could do in person, hereby ratifying and confirming all that said
attorneys-in-fact and agents, or any of them, or their substitutes, may lawfully
do or cause to be done by virtue hereof.

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed by the following persons on behalf of the registrant and in the
capacities and on the dates indicated.

Signature Date Capacity


/s/ JAMES J. BYRNES 3/9/04 Chairman of the Board and
- ------------------------------ ------- Chief Executive Officer
James J. Byrnes


/s/ JAMES J. FULMER 3/15/04 President, Director
- ------------------------------ -------
James W. Fulmer


/s/ FRANCIS M. FETSKO 3/9/04 Executive Vice President and
- ------------------------------ ------- Chief Financial Officer
Francis M. Fetsko


/s/ JOHN E. ALEXANDER 3/9/04 Director
- ------------------------------ -------
John E. Alexander


/s/ REEDER D. GATES 3/9/04 Director
- ------------------------------ -------
Reeder D. Gates


/s/ WILLIAM W. GRISWOLD 3/9/04 Director
- ------------------------------ -------
William W. Griswold


/s/ JAMES R. HARDIE 3/12/04 Director
- ------------------------------ -------
James R. Hardie


/s/ BONNIE H. HOWELL 3/11/04 Vice Chairman
- ------------------------------ ------- Director
Bonnie H. Howell


/s/ HUNTER R. RAWLINGS, III 3/12/04 Director
- ------------------------------ -------
Hunter R. Rawlings, III


/s/ THOMAS R. SALM 3/9/04 Director
- ------------------------------ -------
Thomas R. Salm


/s/ MICHAEL H. SPAIN 3/15/04 Director
- ------------------------------ -------
Michael H. Spain


/s/ WILLIAM D. SPAIN, JR. 3/15/04 Director
- ------------------------------ -------
William D. Spain, Jr.


/s/ CRAIG YUNKER 3/15/04 Director
- ------------------------------ -------
Craig Yunker


66
TOMPKINS [COMPANY LOGO OMITTED]
TRUSTCO INC.
P.O. Box 460, Ithaca, New York 14851
(607) 273-3210

www.tompkinstrustco.com